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Adria Boutique Hotel
Adria Boutique Hotel
Adria Boutique Hotel
Adria Boutique Hotel
Adria Boutique Hotel
Adria Boutique Hotel
Adria Boutique Hotel

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8.8

Excellent

604 reviews

604 reviews

Housekeeping9
Breakfast2
Shops1
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Ciné Lumière

100 m

Genting Casino Cromwell Mint

140 m

Baden-Powell House

180 m

Christie's South Kensington

180 m

Premier Choix

180 m

Popular landmarks
Natural History Museum

330 m

V&A - Victoria and Albert Museum

510 m

Buckingham Palace

2.7 km

Madame Tussauds London

3.6 km

Big Ben

3.8 km

Closest landmarks
Embassy of the Republic of Yemen

120 m

Harleys Pharmacy

230 m

Stanhope Mews West Surgery

250 m

HTB Onslow Square

320 m

East Lawn

330 m

Adria Boutique Hotel

88 Queen's Gate, Chelsea, London, United Kingdom, SW7 5AB - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Chelsea, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of London

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Sauna

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money8.2
Location rating9.1
Nearest airportLondon City Airport (LCY)
Distance to airport15.8 km

Rooms available at Adria Boutique Hotel

Exceptional
Room comfort & quality

9.3

Deluxe Room King
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Signature Suite
...
  • Room size: 54 m²/581 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Small Single Room
...
  • Non-smoking
  • Shower
  • 1 single bed
Enter dates to see prices
Junior Suite
...
  • Room size: 43 m²/463 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive Room King
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Executive Room
...
  • Room size: 31 m²/334 ft²
  • Shower
Enter dates to see prices
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Suite Standard
...
  • Shower
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Adria Boutique Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Adria Boutique Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Adria Boutique Hotel?

Adria Boutique Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 130 GBP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Adria Boutique Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Adria Boutique Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around London with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Adria Boutique Hotel?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Adria Boutique Hotel. Adults can enjoy breakfast offered with an additional charge of 16 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Adria Boutique Hotel?

Adria Boutique Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like coffee or tea is served using only quality ingredients.

Can special events be hosted at Adria Boutique Hotel?

Large events and gatherings such as private events can be hosted at Adria Boutique Hotel. Small or intimate events like honeymoons can also be accomodated. End your big event day with special turn-down service to celebrate your special occasion, flower petals are available upon request.

Can business events be hosted at Adria Boutique Hotel?

On-site venues and convenient event services make Adria Boutique Hotel an ideal choice for hosting events such as corporate events, conferences and meetings. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at Adria Boutique Hotel?

Adria Boutique Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Adria Boutique Hotel?

The closest train, metro, or bus station to Adria Boutique Hotel is South Kensington Tube Station, 280 m away.

What restaurants are nearby Adria Boutique Hotel?

Restaurants including Iddu, La Cigale and Couture @Le Bistrot are popular in Adria Boutique Hotel’s neighborhood which is known as Chelsea.

What popular shopping places are close to Adria Boutique Hotel?

Shopping options in Adria Boutique Hotel’s Chelsea neighborhood include Christie's South Kensington, Handford Wines and La Vigneronne.

What are popular attractions near Adria Boutique Hotel?

Guests at Adria Boutique Hotel can easily visit Natural History Museum, V&A - Victoria and Albert Museum and Science Museum located in the Chelsea area.

What popular natural sightseeing spots are close to Adria Boutique Hotel?

Adria Boutique Hotel’s nearby natural sights include Bishop's Park and St George's Campden Hill located in the same Chelsea area.

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See map

Explore the neighborhood

What people love about Adria Boutique Hotel

  • 10

    Exceptional

    "This hotel is trendy yet comfortable and an all around top luxury experience."

    Jessyka

    |

    June 4, 2020

  • 8

    Very good

    "Great Hotel."

    Steingrimur

    |

    March 13, 2020

  • 10

    Exceptional
    Staff 

    "Best stayed ever ! The room was amazing, the staff was incredible ! I will highly recommended !!"

    Mariam

    |

    October 21, 2019

Property ranking|Compared to 6,462 London properties
See all rankings
Cleanliness score
9.2/10
Room comfort score
9.3/10
Location score
9.1/10
Value for money score
8.2/10
Better than
99
%
of London properties
Better than
99
%
of London properties
Better than
98
%
of London properties
Better than
97
%
of London properties
Overall rating:

8.8

Excellent
604 reviews
Cleanliness
9.2
Facilities
8.1
Location
9.1
Read all reviews >
What travelers say they love:
Very nice location and extremely well maintained small hotel
Ives from Luxembourg
Family with young children
More about Adria Boutique Hotel

More about Adria Boutique Hotel

Adria Boutique Hotel

Get the most from an urban escape in London when you book a room at Adria Boutique Hotel. Located right in the city center, Adria Boutique Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
At Adria Boutique Hotel, guests are bound to have a stress-free stay. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around London.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at Adria Boutique Hotel. Some rooms at Adria Boutique Hotel are equipped with air conditioning for your convenience. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Adria Boutique Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Adria Boutique Hotel promises you a fun-packed holiday with a variety of activities and facilities. Finish your vacation days right by dropping in at the massage, spa and sauna. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the library and shared lounge and TV area.
Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

Take advantage of the opportunity to explore London while in the city. Engage in the city's best art at The British Museum located 4.5 km away, where you can learn about the local art scene and buy original works. Get a photograph of yourself in front of Tower of London located 7.2 km away, a must-see for anyone visiting London.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
This hotel scores higher than 98% of the city's accommodations for cleanliness.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in London.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Breakfast

8 mentions

Housekeeping

7 mentions

Food & Dining

2 mentions

Beach

2 mentions

Languages spoken

  • English
  • Bulgarian
  • Dutch
  • French
  • Polish
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Massage
  • Sauna
  • Spa
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room

Access

  • Allergy-free rooms
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Board games/puzzles
  • Closet
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Continental
  • Halal
  • Gluten-free
  • Buffet
Restaurants on site

Restaurant

  • Cuisine: International
  • Menu: Buffet
Location
88 Queen's Gate, Chelsea, London, United Kingdom, SW7 5AB
Exceptional
Location

9.1

Airports

  • London City Airport (LCY)
    15.8 km 53 min drive
  • Heathrow Airport (LHR)
    19.3 km 33 min drive

Public transportation

  • South Kensington Tube Station
    280 m 5 min walk
  • Gloucester Road Tube Station
    290 m 5 min walk

Hospital or clinic

  • Harleys Pharmacy
    230 m

Shopping

  • Camden Market
    5.7 km 30 min drive

Convenience store

  • WHSmith
    710 m 4 min drive

Cash withdrawal

  • ATM
    120 m 1 min walk
What's nearby

Popular landmarks

  • Natural History Museum
    330 m
  • V&A - Victoria and Albert Museum
    510 m
  • Buckingham Palace
    2.7 km
  • Madame Tussauds London
    3.6 km
  • Big Ben
    3.8 km
  • National Gallery
    3.9 km
  • London Eye
    4.2 km
  • The British Museum
    4.5 km
  • Tower Bridge
    7.3 km
  • Tower of London
    7.3 km

Nearby landmarks

  • Ciné Lumière
    100 m
  • Embassy of the Republic of Yemen
    120 m
  • Genting Casino Cromwell Mint
    140 m
  • Baden-Powell House
    180 m
  • Christie's South Kensington
    180 m
  • Premier Choix
    180 m
  • West Lawn
    200 m
  • Handford Wines
    200 m
  • La Vigneronne
    200 m
  • Crafts Council Gallery Shop/Victoria & Albert Museum Shop
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that the hotel does not serve alcohol to guests.
  • Children under 6 years old stay for free if using existing bedding.

    Children under 2 years old stay for free in a children's cot/crib.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee130 GBP

Extras

  • Breakfast charge (unless included in room price)16 GBP

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges4
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 24
  • Room voltage240
  • Year property opened1870

Reviews of Adria Boutique Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.2
Facilities8.1
Location9.1
Room comfort and quality9.3
Service8.7
Value for money8.2
High score for London
Rating
9+ Exceptional (95)
8-9 Excellent (33)
7-8 Very Good (27)
6-7 Good (11)
<6 Below Expectation (17)
Time of the year
Mar - May (51)
Jun - Aug (46)
Sep - Nov (44)
Dec - Feb (42)
All guests (287)
All room types
All languages

Show reviews that mention 

Showing 183 verified guest comments
12345
10.0
Exceptional
Bassel from Lebanon
Couple
Deluxe Room King
Stayed 4 nights in June 2019

Perfect location ”

I loved this boutique hotel. It’s nestled in a perfect location close to Hyde park and South Kensington. I started my day with a jog in Hyde Park then off to explore beautiful London. The staff are extremely helpful but not intruding. The rooms are spacious and clean. I loved the water pressure and the fact that they had wooden floors rather than the usual wall to wall carpets!

Reviewed June 28, 2019

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Dear Guest Thank you so much for this lovely review. The exciting news is that we are currently refurbishing our hotel and anticipate opening later in the summer. Should your travels include London again, it would be a pleasure to welcome you back. Gary - General Manager

Responded February 05, 2021
Adria Boutique Hotel
10.0
Exceptional
Bassel from Lebanon
Business traveler
Small Single Room
Stayed 1 night in January 2020

Always the best in town”

This is my 4th time staying at the Adria and it gets better every time! No other hotel competes with the Adria in terms of location, value for money, cleanliness, and charm in this part of London.

Reviewed January 27, 2020

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What a lovely review. Thank you so much for writing it. The exciting news is that we are currently refurbishing our hotel and anticipate opening later in the summer. It would be a pleasure to welcome you back. Gary - General Manager

Responded February 05, 2021
Adria Boutique Hotel
10.0
Exceptional
Bassel from Lebanon
Couple
Deluxe Room King
Stayed 4 nights in August 2019

My home in London ”

My wife and I consider Adria our home in that beautiful part of London on Queen’s Gate. Whether it is the location, the staff’s consummate welcome smile, the attention to details, the charm of every room, all this makes the Adria the perfect choice whether I’m on holiday or business in London.

Reviewed August 17, 2019

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Dear Guest Thank you so much for this lovely review. The exciting news is that we are currently refurbishing our hotel and anticipate opening later in the summer. It will be a pleasure to welcome you back. Stay safe! Gary - General Manager

Responded February 05, 2021
Adria Boutique Hotel
10.0
Exceptional
Jessyka from United States
Solo traveler
Deluxe Room King
Stayed 1 night in November 2019

Five Stars!”

This hotel is trendy yet comfortable and an all around top luxury experience. Very much worth a try.

Reviewed June 04, 2020

See room deals

Dear Guest Thank you so much for this lovely review. The exciting news is that we are currently refurbishing our hotel and anticipate opening later in the summer. Should your travels include London again, it would be a pleasure to welcome you back. Gary - General Manager

Responded February 05, 2021
Adria Boutique Hotel
10.0
Exceptional
Mariam from United States
Couple
Superior Room
Stayed 7 nights in October 2019

Best Hotel ever !”

Best stayed ever ! The room was amazing, the staff was incredible ! I will highly recommended !! We will be staying here again !

Reviewed October 21, 2019

See room deals

Dear Guest Thank you so much for this lovely review. The exciting news is that we are currently refurbishing our hotel and anticipate opening later in the summer. Should your travels include London again, it would be a pleasure to welcome you back. Gary - General Manager

Responded February 05, 2021
Adria Boutique Hotel
10.0
Exceptional
Monica from Guatemala
Family with teens
Deluxe Room King
Stayed 4 nights in June 2019

Exceptional hotel! Beautiful interior design, luxury amenities. Wonderful staff,”

I will definitely come back, just fell in love with every little detail. Designer lamps, candle aromas, bedroom decore, and more!

Reviewed June 25, 2019

See room deals

Dear Guest Thank you so much for this lovely review. The exciting news is that we are currently refurbishing our hotel and anticipate opening later in the summer. Should your travels include London again, it would be a pleasure to welcome you back. Gary - General Manager

Responded February 05, 2021
Adria Boutique Hotel
10.0
Exceptional
Melisa from Canada
Couple
Deluxe Room King
Stayed 1 night in June 2019

Beautiful hotel and loved the small touches and decor. ”

Thank you for also including a Koran in the room.

Reviewed June 17, 2019

See room deals

Dear Guest Thank you so much for this lovely review. The exciting news is that we are currently refurbishing our hotel and anticipate opening later in the summer. Should your travels include London again, it would be a pleasure to welcome you back. Gary - General Manager

Responded February 05, 2021
Adria Boutique Hotel
9.2
Exceptional
Neil from United States
Couple
Deluxe Room King
Stayed 2 nights in June 2019

The place is amazing, the decoration and service like a 5 star hotel ”

The place was so beautiful, decoration was superb. The room was big and comfortable. The bed and linens were to die for I just wanted to stay in... The bathroom was big and spacious with gorgeous marble. I did not like that it had a tub shower I find it quite dangerous. There was not place to connect the hair dryer or the curling iron. The staff was amazing.

Reviewed June 18, 2019

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Dear Guest Thank you so much for this lovely review. The exciting news is that we are currently refurbishing our hotel and anticipate opening later in the summer. I have taken note of your comments and will be discussing with the design team. With that said, it would be a pleasure to welcome you back. Gary - General Manager

Responded February 05, 2021
Adria Boutique Hotel
9.6
Exceptional
maya from Israel
Solo traveler
Small Single Room
Stayed 4 nights in July 2019

Very attentive staff, wonderful atmosphere ”

Great location, beautifully decorated and very attentive.

Reviewed July 27, 2019

See room deals

Dear Guest Thank you so much for this lovely review. The exciting news is that we are currently refurbishing our hotel and anticipate opening later in the summer. Should your travels include London again, it would be a pleasure to welcome you back. Gary - General Manager

Responded February 05, 2021
Adria Boutique Hotel
9.2
Exceptional
Sarah from United Kingdom
Couple
Deluxe Room King
Stayed 2 nights in April 2019

Exceptional”

Great location for museums. Quiet hotel, thoughtfully decorated to high standard.

Reviewed April 13, 2019

See room deals

Dear Guest Thank you so much for this lovely review. The exciting news is that we are currently refurbishing our hotel and anticipate opening later in the summer. Should your travels include London again, it would be a pleasure to welcome you back. Gary - General Manager

Responded February 05, 2021
Adria Boutique Hotel
8.8
Excellent
Deac
Solo traveler
Executive Room King
Stayed 5 nights in April 2019

It was a real pleasure to stay in Adria Hotel. The staff is very professional and friendly. ”

Undoubtedly, I will stay again in this hotel.

Reviewed May 03, 2019

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Dear Guest Thank you so much for this lovely review. The exciting news is that we are currently refurbishing our hotel and anticipate opening later in the summer. Should your travels include London again, it would be a pleasure to welcome you back. Gary - General Manager

Responded February 05, 2021
Adria Boutique Hotel
8.4
Excellent
Ives from Luxembourg
Family with young children
Superior Room
Stayed 1 night in December 2018

Excellent”

good value for money when prebooked.. avoid extra's on site ( like breakfast ) for they are extremely expensive.. very nice location and extremely well maintained small hotel

Reviewed January 04, 2019

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Dear Ives, Thank you very much for your valuable and detailed feedback. I am glad that you enjoyed your stay with us and we are looking forward to welcoming you back at your second home in London. Yours faithfully, Audrey S. General Manager

Responded January 17, 2019
Adria Boutique Hotel
8.0
Excellent
Steingrimur from United Kingdom
Solo traveler
Superior Room
Stayed 4 nights in April 2019

Charming”

Great Hotel. I stayed for a four days and it was just great. Outstanding room with a marvelous bathroom. Comfy bed good wardrobe brilliant design and like the Hotel has it´s own soul, i felt really well and slept well. I got a fair deal but it is quite high priced.

Reviewed March 13, 2020

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Dear Guest Thank you so much for this lovely review. The exciting news is that we are currently refurbishing our hotel and anticipate opening later in the summer. We will still have a great design and keep our boutique homely feel. Should your travels include London again, it would be a pleasure to welcome you back. Gary - General Manager

Responded February 05, 2021
Adria Boutique Hotel
7.6
Very good
Emilie
Solo traveler
Small Single Room
Stayed 2 nights in April 2019

ok. But not the best ”

The receptionist was not very nice.. when I ask for help or direction, she would make me feel like a burden. Don’t know if she was new to staff, but she wasn’t very capable of making me feel welcome. The rest of the staff was VERY friendly! It was very noisy at night, you could hear the train passing threw and some of the fancy gadgets weren’t working. It’s a beautiful hotel, but a bit to expensive for what it is

Reviewed April 12, 2019

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Dear Guest Thank you for the review. I am terribly sorry that one of the team members failed to deliver a luxury service and this is not acceptable. We are currently refurbishing our hotel and anticipate opening later in the summer. Training our team will be a key aspect to delivering a luxury experience and reopening the property so i thank you for letting me know. Should your travels include London again, it would be a pleasure to welcome you back. Gary - General Manager

Responded February 05, 2021
Adria Boutique Hotel
6.0
maysaa from Qatar
Group
Junior Suite
Stayed 7 nights in April 2019

Horrible Service!”

I have had the worst experience with the hotel even though this was not my first, I am a frequent customer and I continue to come because the rooms are nice however, the service and staff are one of the worst I’ve experienced in London. -First of all the reception will only respond to calls after the fifth or sixth call as it is unmanned most of the time due to lack of staff. -Secondly, the night before I leave my room key did not work due to a technical fault, it was late and they didn’t not have any Technicians on spot to fix it and staff did not handle the situation professionally .Eventually, I was given another room to stay in for the night with all my stuff locked inside my room which was extremely inconvenient. -Staff are not attentive and need extensive training on how to deal with customers. This is not the first time I provide this feedback on staff, I really hope the management takes some action and consider this feedback as I believe the hotel has great potential.

Reviewed April 16, 2019

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Dear Guest Thank you for the comments. Clearly your stay was marred by several glitches and I sincerely apologise. I concur that it appears a lack of training may have resulted in the shortfall in service. The hotel is closed at present and is undergoing a refurbishment. We anticipate reopening later in the summer. It would be a pleasure that when we reopen you give us an opportunity to restore any faith that has been lost. It would be great to meet you personally and oversee your stay. Best regards, Gary Redmond - General Manager

Responded February 05, 2021
Adria Boutique Hotel
5.2
Mark from United Arab Emirates
Couple
Deluxe Room King
Stayed 2 nights in April 2019

Fix the AC”

This was unfortunately my second stay at this hotel, mainly because of its great location and we assumed the issues with heating and cooling had been fixed. Unfortunately not. The stay was unbearable because of the heat and the staff didn’t give a monkeys. If it had been the summer I could have understood a little but when it was jumper and coat weather outside it is not.

Reviewed June 05, 2019

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Dear Guest Thank you for your comment. This is completely unacceptable and I apologise sincerely. The hotel is been refurbished and we anticipate reopening in the summer. I can assure you that any temperature difficulties have been resolved and should your travels include London, I would ask that you give us another chance. Please ask for me personally as it would be a pleasure to meet you. Gary Redmond- General Manager

Responded February 05, 2021
Adria Boutique Hotel
5.2
Sooyoung
Business traveler
Superior Room
Stayed 1 night in February 2019

So So”

This hotel's photo was totally different from what I saw in the hotel.

Reviewed February 26, 2019

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Dear Guest I am sorry you feel this way. We are currently refurbishing the property and anticipate opening later in the summer. Should your travels include London again, it would be a pleasure to welcome you back. Gary - General Manager

Responded February 05, 2021
Adria Boutique Hotel
3.2
Michelle from Hong Kong SAR, China
Couple
Superior Room
Stayed 3 nights in March 2019

Acceptable”

We found a cleaner's detergent inside our luggage on the second night we are back at the hotel, which is not acceptable at all. Did not expect the cleaner to put the detergent over our clothes and things inside our luggage. Secondly, the cleaner put all the dirty bed covering pillows (with sweaty odour) over my clothes which I was going to wear again in the wardrobe. Thirdly, we found an insect in the blanket when we go to bed. Our room was really small indeed, we cannot even open 2 suitcases properly.

Reviewed April 07, 2019

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Dear Guest I am terribly sorry to hear this. That is certainly not our standard. The hotel is closed at present but we will ensure that our teams never ever deliver such poor standards again. We are currently refurbishing the property and anticipate opening later in the summer. Should your travels include London again, it would be a pleasure to welcome you back. Gary - General Manager

Responded February 05, 2021
Adria Boutique Hotel
3.2
Darren
Couple
Deluxe Room King
Stayed 2 nights in January 2019

Acceptable”

Bath robes wasn’t clean smelt so bad I had to shower again after I put one on. Room was unbelievably hot and controlled heater didn’t work, service telephone wasn’t working to call reception, no milk in room for coffee, blinds broken, could not wait to check out.

Reviewed January 11, 2019

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Dear Darren, Thank you very much for your valuable and detailed feedback. I am terribly sorry that you didn't enjoy your stay with us and I can ensure you that we reviewed your comments with the Team and are working on it to improve our service. I cannot change this poor experience which is not in our standards, however we hope we will have the opportunity to welcoming you back at the Adria. I remain at your disposal will you be willing to address further details. Yours faithfully, Audrey S. General Manager

Responded January 17, 2019
Adria Boutique Hotel
10.0
Exceptional
Haylee from Australia
Couple
Stayed 1 night in July 2014

Fantastic, very comfortable, excellent service”

The staff were outstanding, the hotel facilities were fantastic and location was perfect, close to metro yet quiet surroundings.

Superb! After staying at many lovely hotels during our 4 weeks of traveling, the Adria Boutique Hotel was by far the stand out. From the moment we walked inside to the moment we left, we were very well looked after. The staff were only too happy to assist us. After checking in and freshening up in our room we left the hotel to go shopping. We were pleasantly surprised when we returned with a clean room, fresh towels, water and slippers by our bedside and a platter of fresh berries. We cant wait to stay here again when we're next in London.

Reviewed July 12, 2014

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