Al Bustan Palace, A Ritz-Carlton Hotel
Getting in and around Muscat is a breeze when staying at Al Bustan Palace, A Ritz-Carlton Hotel, located just minutes away from the city center.
The range of services provided by Al Bustan Palace, A Ritz-Carlton Hotel ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides car hire services to help you find what you want in Muscat. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Al Bustan Palace, A Ritz-Carlton Hotel are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Al Bustan Palace, A Ritz-Carlton Hotel include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Your mornings at Al Bustan Palace, A Ritz-Carlton Hotel begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're selective about eating, don't worry! Al Bustan Palace, A Ritz-Carlton Hotel has a selection of cuisine types including kosher and halal options.
Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities and shared kitchen available here.
Apart from amenities and services, Al Bustan Palace, A Ritz-Carlton Hotel goes the extra mile to make sure all guests make the most of their time. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like snorkeling, non-motorized water sports, motorized water sports, diving and wind surfing. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like boats, canoes and water park made available at Al Bustan Palace, A Ritz-Carlton Hotel.
In a competitive mood? Get sporty with your travel group or other guests at the yoga room and tennis court in the hotel. Have some relaxing fun with family and friends at the games room and shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Around the property
Visit the sights and local attractions of Muscat during your stay at the hotel. Photograph yourself in front of Royal Opera House located 15.9 km away, which people travel great distances to see. Sit on the sand or sip a drink in leisure at Qurum Beach located 16.1 km away. Engage in the city's best art at Bait Al Zubair located 5.8 km away, where you can learn about the local art scene and buy original works.
higher than 5 stars if possible”
not the first time we stayed here, before we were with friends, now we were with family on vacation here in Oman. as always the staff were so nice, from the gentlemen opening the doors when we enter, to the reception when we checked in, bellboys who took our luggage to our rooms, kitchen/restaurant people for our meals, cleaners we meet at the corridors, lawn, etc. our family did really enjoyed their stay here.it was unforgettable experience for them. we would like to personally thank the main MAN, our angel in disguise, Mr. Nawaf Al Mudhafar, our biggest thanks are reserved for you. if you have any concerns, go talk to this kind man.he will do whatever he can to accomodate you. again, thanks to all the staff, and you will definutely see us again.😊
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One of the best!”
My family stayed in this hotel for my son's 3rd birthday. Great experience is an understatement. We enjoyed our tine in the hotel. From the time we parked in front of the hotel, their wonderful service started, we were greeted and assisted by the hospitable staff.The hotel lobby was amazing, spacious and instagramable. I would like to mention that their common comfort room is one of the cleanest i have seen so far. Id like to thank Yahyah and Rahwan for being so kind, patient and polite as they expedited the check in process and for giving us a perfect room. A huge shout out to miss Katherina if guest relations for making my son's birthday extra special. I requested for a small cake but their team went the extra mile and decorated the room with my son's favorite planets, he was indeed surprised and happy. Their rooms are spacious, clean and have all the things you would expect and not expect(positive way) in a hotel. The view from the room is relaxing. The facilities are family friendly and enjoyable. The land area is wide which means even in this pandemic sicial distancing can be practiced. You have alot of options on where to swim , they have several pools. Their family area is unique and better than others hotels. they have a slide in a pool which is safe for toddlers. The playground has many options too. They have cool facilities for adults as well, a fitness center and tennis court were among the places i saw. We had a wonderful and enjoyable experience as a family. Food was ok, same as other hotels, however i have noticed that the sausage is different and better than the same rubber like sausage other hotels serve. lol. The filipina staff was also kind and warm. Overall, Al bustan palace is one of the best. We enjoyed every single minute we were there. Thank you to all of the people who made my son's birthday memorable!
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simply the best”
much thanks ro Mr. Nawaf, he made our stay truly memorable. thanks also to all the staff, from the kind men who opened rhe doors for us, the reception, the bellboys, the restaurant staff, to the cleaners who are so friendly.we will definitely come back.
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Magical”
We soon forgot about some detailed criticisms of the hotel to enjoy one of the most magical hotel experiences together at the Ritz Al Bustan. As we lay on the beach, the soft Arabian Sea breeze blew away all of our worries from our busy lives. The food was very good and the pools divine. The large moon rising over the mountain during dinner, impossible to forget. On a practical note, our 10 & 13 year old adored our room that dropped off into the lagoon pools. We all played tennis together, went to the gym and paddle boarding. It was a place that bought the family together. A year later, we are still yearning to return.
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Two night staycation”
We chose the Al Bustan as it was nice and close and we had stayed at the Shangri La previously. The hotel is lovely and despite the C19 safety procedures it was very relaxing. We particularly liked the fact that one can be in the pool shaded by palm trees a feature I have not seen at other hotels apart from maybe the Chedi. The children's waterpark was very popular with the kids as well. They managed to provide a good buffet for breakfast and dinner with good safety measures in place allowing a good choice although not the full monty.
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Another awesome experience”
This must be considered a true gem of a hotel. I remember it being built in 1980's but you would have thought it was a new hotel. The pool must be the best asset along with the beach. The palm trees in the pool provide great shade to enable one to spend the whole day there if you choose.
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Enticing place to relax with your young children”
Family friendly hotel, unluckily we weren’t able to use the infinity pool bec. it was under maintenance. But the other amenities where our kids enjoyed a lot. Our breakfast was a la carte, hmmm eggggggsss a lot of it... bette if it was a buffet.
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Perfect Getaway”
Hotel lobby was amazing with it's luxurious interiors, although no one would check us upon entering (temperature check), we just went straight to the reception desk. Room seems clean and fresh, some old minimal stain on the bed sheet otherwise everything was good, had a wonderful sleep. Breakfast buffet was a bit less on variety. Facilities were nice, the pool and activity areas for the kids can be enjoyed even by adults.
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Unbelievable Experience ”
Someone who appreciated service and quality, The Ritz have once again nailed these factors at Al Bustan. Wow
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5 stars hotel ”
First impressions to see the hall room, it was so beautiful. Breakfast was wonderful. We love croissant the most. Seafood buffet was good with fresh oyster and lobsters. Service is the best also. Except fews things was not convenient but we understand such as coffee machine was not working and there was only hot water in the bathroom. But they can fixed the problems.
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Exceptional”
The most luxurious hotel
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great ”
was great stay
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Disappointed ”
The bedroom gets wet when taking a shower, I called 3 times to bring toilet paper, which I arrived was not available. I had to walk to the parking lot to get my car, it was very hot. Some staf were not nice. The carpet was not clean. Simple breakfast, little bread option. The room's acoustic is not good, I heard children crying all night long. When we arrived they were not offered water at check-in. I don't know if it's always like this, but it wasn't worth the amount paid and I won't be back.
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Family with young child”
The place was very good, they even upgraded our room which was very nice and thankful for that. But i was disappointed with the bathroom amenities considering that they are 5 star hotel. There were no toothbrush, no enough bathrobe and slippers. They should checked first these things before they will let the next guest checked - in. The selection for breakfast were very few. But still we enjoyed our stay.
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josipa”
Food too expencive ten time more then food in good restoran autside transport from hotel to airport tripl more tnen thiather and beach dizaster ciklon
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5 star hotel with 3 star service”
Disapointing , 5 star hotel turned into 3 stars service . We stay in Al Bustan since 1991 twice a year on a regular basis . The Ritz Carlton turned this establishment into 3 star service hotel with its inferior quality in supplies inside the room, like the tea bags and shampoo and soaps. We had to ask the staff overtime for new fresh supply ! Yet Carlton Ritz increased the rate . I think they just capitalising on the building and the previous reputation Al Bustan Palace had , but if they not careful, this will go down rapidly !
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awesome, friendly, exquisite seafood, high end”
Unser Aufenthalt im Al Bustan Palace war sehr lohnenswert. Beim Check-in wurde uns ein Upgrade für ein Lagoon Room anstelle eines Kinderbetts angeboten - teuer aber mit aha Effekt. Wir wurden am ersten Abend zum Champagner Empfang des Hotelmanagers eingeladen. Meiner Geburtstag im Pavilion Beach Restaurant gefiel mir mit der Live Musik und dem geschenkten Schokoladenkuchen sehr gut. Al Bustan ist ein Stückchen Paradies in diesem eindrucksvollen Land. Wir sind mit einem PW aus Dubai angereist.
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gorgeous hotel”
we spent 2 nights in Al bustan one of whch was the New Year's Eve. Our spacious, luxury room was looking at the pool and the palm trees where you see lots of parakits, swallows and starlings. Mini bar was complimantory which made us feel at home. Everything is very well thought of in this hotel. The staff is very professional, friendly and very polite.We enjoyed the hotel in great extent and would like to come again! Inside the hotel everything is beatifully designed and decorated, apart from the hotel building itself.It is a boring gray piece of concrete whihc doesn't look like a palace before you go in.But once you're in you forget all about it :)
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5 star location with 3 star dining”
This is still the best hotel in Muscat and probably one of the best in the world. The location is simply superb. I can't understand why anyone would want to stay at Bar al Jissah or the Chedi. On this occasion our stay was spilt by the very poor set menu at the beach restaurant on Valentine's night. Ritz Carlton should do much better than this.
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Stunning private beach and surroundings”
This was my 3rd stay at Al Bustan Palace and it was exactly what I was looking for - a place to relax. Their private beach is absolutely beautiful, rooms are very comfortable and staff are very friendly.
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