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Al Massa Hotel 1
Superior King Room, Al Massa Hotel 1 in Al Ain
Entrance, Al Massa Hotel 1 in Al Ain
Lobby, Al Massa Hotel 1 in Al Ain
Lobby, Al Massa Hotel 1 in Al Ain
Interior view, Al Massa Hotel 1 in Al Ain
Al Massa Hotel 1

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5.7

Review score

1,121 reviews

1,121 reviews

See map
See map

6.4

Good

Location rating score

Parking
FREE
Nearby landmarks
Al Ain University of Science and Technology 210 m
Hameed Pharmacy 600 m
Safeer Supermarket 690 m
Safe Hands Group 880 m
Police clinic 1.1 km
AAN2067 1.1 km
Ultra Medical Center 1.1 km
Al Baladiya Park 1.2 km
Jordan Dental Clinic 1.3 km
DPSC Al Ain 1.3 km

Al Massa Hotel 1

Hamdan Bin Mohammed Street, Al Ain, Al Ain, United Arab Emirates - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Al Ain part of Al Ain, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Al Ain International Airport. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Check-in [24-hour]

Air conditioning

Daily housekeeping

Currency exchange

Laundry service

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

Contactless check-in/out

Restaurants

Coffee shop

Your dates are popular among travelersUsers are booking a place in Al Ain every 26 minutes on Agoda.com
Value for money5.6
Distance to city center0.5 Km
Location rating6.4
Nearest airportAl Ain International Airport (AAN)
Distance to airport12.7 km

Rooms available at Al Massa Hotel 1

Deluxe Twin Rooms
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior King Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Superior Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Deluxe
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 double b...
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Premium Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 double bed
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Family Room
...
  • Room size: 62 m²/667 ft²
  • Outdoor view
  • 2 single beds and 1 double ...
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Premier Suite
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 queen bed
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Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 sofa bed & 1 queen bed
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Luxury Room Shared Bed
...
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    Double
    ...
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      Frequently asked questions

      What public parks are within range of Al Massa Hotel 1?

      While staying at Al Massa Hotel 1, indulge in your morning or evening wander at nearby park which include Al Baladiya Park, Al Sellimy Park, and UAE University Stadium.

      What are the property's policies for children's bedding at Al Massa Hotel 1?

      Al Massa Hotel 1's policy regarding children's bedding considers guests age 2 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

      How many rooms does Al Massa Hotel 1 have?

      Al Massa Hotel 1 has a total of 124 rooms.

      What is the average rating that verified Couples' have given to Al Massa Hotel 1?

      Verified couple travelers that have stayed at this property have given Al Massa Hotel 1 an average rating of 6.1. You can look up on more in depth customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

      What is the average rating that verified Families with older children have given to Al Massa Hotel 1?

      Verified families with older children that have stayed at this property have given Al Massa Hotel 1 an average rating of 6.0. You can look into more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

      What is the closest train, metro, or bus station to Al Massa Hotel 1?

      The nearest train, metro, or bus station is Municipal Bus Station, 4046.94 m away from Al Massa Hotel 1.

      What time is check-in and check-out at Al Massa Hotel 1?

      Check-in is from 01:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated periods may be charged an additional fee.

      Is breakfast offered at Al Massa Hotel 1?

      Customers can enjoy breakfast offered with an additional charge of 51 AED for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.

      See map

      Explore the neighborhood

      What people love about Al Massa Hotel 1

      • 8

        Very good
        Location

        "Good Location"

        FAEZ

        |

        May 6, 2023

      • 10

        Exceptional
        Staff 

        "Best hotel with the most polite staff"

        Hamid

        |

        April 27, 2023

      • 9.2

        Exceptional

        "Good hotel"

        Saif

        |

        December 9, 2022

      Overall rating:

      5.7

      Review score
      1,121 reviews
      Cleanliness
      5.5
      Facilities
      4.7
      Location
      6.4
      Read all reviews >
      More about Al Massa Hotel 1

      More about Al Massa Hotel 1

      Al Massa Hotel 1

      Maximize your Al Ain adventure with a stay at Al Massa Hotel 1. Wherever you want to go, it's easy in Al Ain with a stay at Al Massa Hotel 1, just 12.7 km from Al Ain International Airport.
      Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Al Massa Hotel 1. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
      Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Al Massa Hotel 1. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
      Rooms at Al Massa Hotel 1 are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker and mini bar are available in some select rooms.
      You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


      Dining and things to do

      What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Al Massa Hotel 1 which has a selection of halal options.

      Show less

      Amenities and facilities

      Review score
      Facilities

      4.7

      Most talked about facilities

      Internet

      4 mentions

      Breakfast

      2 mentions

      Housekeeping

      1 mention

      Languages spoken
      • English
      • Arabic
      • Filipino
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Dining, drinking, and snacking
      • Coffee shop
      • Restaurant [halal]
      • Restaurants
      • Room service
      • Snack bar
      Cleanliness and safety
      • Body thermometer
      • Cashless payment service
      • Doctor/nurse on call
      • First aid kit
      • Free face masks
      • Hand sanitizer
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Services and conveniences
      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoking area
      • Xerox/fax in business center
      For the kids
      • Family room
      Access
      • CCTV in common areas
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      Getting around
      • Car park [charges apply]
      • Car park [free of charge]
      Available in all rooms
      • Air conditioning
      • Bathtub
      • Desk
      • Free bottled water
      • In-room safe box
      • Satellite/cable channels
      • Shower
      • Slippers
      • Toiletries
      • Towels
      • Wake-up service

      Food and dining

      Breakfast options
      • American
      Restaurants on site
      Restaurant
      • Menu: Buffet

      Location

      Hamdan Bin Mohammed Street, Al Ain, Al Ain, United Arab Emirates
      Good
      Location

      6.4

      Airports
      • Al Ain International Airport (AAN)
        12.7 km
      • Al Maktoum International Airport (DWC)
        92.7 km
      Public transportation
      • Municipal Bus Station
        4.0 km
      Hospital or clinic
      • Hameed Pharmacy
        600 m
      Cash withdrawal
      • ATM on-site
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Children 0-1 year(s)
      Must use an extra bed
      If you need an extra bed, it will incur an additional charge.
      Guests 2 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from13:00
      • Check-out until13:00
      Getting around
      • Distance from city center0.5 Km
      Extras
      • Breakfast charge (unless included in room price)51 AED
      The property
      • Number of rooms 124
      • Room voltage220

      Reviews of Al Massa Hotel 1 from real guests

      Provided by verified guests of Agoda
      5.7
      Review score
      Cleanliness5.5
      Facilities4.7
      Location6.4
      Room comfort and quality6.6
      Service5.9
      Value for money5.6
      High score for Al Ain
      Rating
      9+ Exceptional (9)
      8-9 Excellent (6)
      7-8 Very Good (13)
      6-7 Good (12)
      <6 Below Expectation (51)
      Time of the year
      Mar - May (24)
      Jun - Aug (23)
      Sep - Nov (22)
      Dec - Feb (22)

      Show reviews that mention 

      Showing 91 verified guest comments
      12345
      9.2
      Exceptional
      Saif from United Arab Emirates
      Couple
      Superior King Room
      Stayed 1 night in December 2022

      Good”

      Good hotel

      Reviewed December 10, 2022

      See room deals

      4.4
      Aju from United Arab Emirates
      Couple
      Deluxe
      Stayed 2 nights in August 2021

      Not so friendly ”

      Towels were not provided and ac was too cold, not able to control. Average...

      Reviewed August 13, 2021

      See room deals

      4.4
      Nazar from United Arab Emirates
      Couple
      Superior Twin Room
      Stayed 1 night in May 2021

      the dirtiest hotel ”

      nothing worst than stay in a dirty room not recommended at all. very weak water almost no water I couldn't take shower.

      Reviewed May 16, 2021

      See room deals

      3.2
      Marlon from United Arab Emirates
      Couple
      Superior King Room
      Stayed 3 nights in July 2022

      Al Massa - Not the best place to be.”

      It’s not worth the money. Sure it isn’t a grand hotel but the cost is unreasonably high for the services provide and facilities available. Towels, fridge, heating kettle are things you need to ask for, which aren’t provided to you otherwise. There’s a limit to water bottles (four 330mL bottles per day) and towels (two per day). For breakfast/lunch/dinner, you will have to order everything. The hotel doesn’t provide anything. Even in the lounge, coffee wasn’t provided although they said that they do. The lights of the corridors in the 1st and 2nd floor remain dim until 4pm which gave the place a very creepy vibe. This is not a place I’d recommend for anyone and if they do want to find out about it, as a cautionary note, remember what I mentioned above.

      Reviewed July 12, 2022

      See room deals

      3.6
      Yasin from United Arab Emirates
      Business traveler
      Superior King Room
      Stayed 1 night in June 2021

      Poor cleanliness ”

      Not cleaning well

      Reviewed June 27, 2021

      See room deals

      2.4
      suleman from United Arab Emirates
      Couple
      Superior Twin Room
      Stayed 1 night in July 2021

      No water for drinking.”

      Receptionist not answering call, receptionist not available for check-out. No drinking water. Toilets not clean. No towels in room. No water in room.

      Reviewed July 31, 2021

      See room deals

      2.4
      Ferdinand from United Arab Emirates
      Couple
      Superior King Room
      Stayed 1 night in January 2022

      Too expensive for an old hotel compared to other hotels in Al Ain”

      Too old but more expensive than other good and new hotels in al ain

      Reviewed July 06, 2022

      See room deals

      2.4
      Vanessa from United Arab Emirates
      Family with teens
      Superior King Room
      Stayed 1 night in December 2020

      Acceptable”

      The first thing I noticed in the room is , NO BOTTLED WATER OR COFFEE! NO SLIPPERS, INCOMPLETE PERSONAL HYGIENE WHICH SHOUD BE FREE because these are supposed to be included with the hotel room fee.

      Reviewed December 26, 2020

      See room deals

      2.0
      Ferdinand from United Arab Emirates
      Couple
      Superior King Room
      Stayed 1 night in August 2021

      Too expensive for an old hotel compared to other hotels in Al Ain”

      Too expensive for an old hotel compared to other hotels in Al Ain

      Reviewed July 06, 2022

      See room deals

      2.0
      Ferdinand from United Arab Emirates
      Couple
      Superior King Room
      Stayed 1 night in August 2021

      Too expensive for an old hotel compared to other hotels in Al Ain”

      Too expensive for an old hotel compared to other hotels in Al Ain

      Reviewed July 06, 2022

      See room deals

      8.0
      Excellent
      Jhonalyn from Philippines
      Business traveler
      Stayed 2 nights in July 2012

      City Place Location”

      The hotel ambience

      This place is exactly i need for my business requirement. It's near to my client office and in the middle of Al AIN. For those looking for a convenient hotel. I strongly suggest this hotel.

      Reviewed July 29, 2012

      See room deals

      8.0
      Excellent
      Dwight from United Arab Emirates
      Solo traveler
      Superior King Room
      Stayed 1 night in July 2018

      Good Hotel”

      This hotel is a nice hotel for singe, couple or family stay. I have stayed there a few times and the staff is pretty nice. The rooms are fairly clean and void of roaches and any other bugs. It's a good safe place to rest. There is no breakfast and i didn't experience any dining, but food is easily accessible, if you have car. No gym or pool that i saw. Just short stay and the basics. Overall a nice hotel.

      Reviewed August 12, 2018

      See room deals

      8.3
      Excellent
      SHYNO from India
      Couple
      Stayed 1 night in October 2014

      good hotel but bit too big”

      the good rooms and its lobby

      Good except that we had difficulty tracing our way around in the hotel

      Reviewed December 13, 2014

      See room deals

      8.3
      Excellent
      Harith from Oman
      Solo traveler
      Stayed 1 night in August 2015

      comfortable ”

      wide room good Ac

      just a great stay and I recommend this hotel

      Reviewed September 07, 2015

      See room deals

      Dear Mr. Harith, Thank you for your positive feedback. -Sales and Reservation

      Responded April 28, 2017
      Al Massa Hotel 1
      7.3
      Very good
      Harith from Oman
      Solo traveler
      Stayed 1 night in March 2014

      I spent good time”

      Large and clean

      It was good to stay at almasa hotel, its almost in the center of the city good staff and i recomanded you to stay there

      Reviewed April 05, 2014

      See room deals

      5.6
      Mohamed from United Arab Emirates
      Couple
      Superior King Room
      Stayed 1 night in September 2017

      Above average”

      Wifi ... resturant and good prices wanted and change some items and bed staffs Rooms too cold Ppl go almassa coz good rate comparing with all hotels in alain

      Reviewed October 02, 2017

      See room deals

      7.7
      Very good
      Ahmed from Jordan
      Family with young children
      Stayed 1 night in May 2012

      Great location good space to park and big room”

      big roomes with alot of space

      we stayed for one nighte, the place is quite and with big spaces in roomes and parking area. you have to book an extra bed befor you book the roop because they have a very limited no. of extra beds.

      Reviewed June 03, 2012

      See room deals

      4.0
      Janice from Philippines
      Couple
      Superior King Room
      Stayed 1 night in October 2016

      the worst 3 stars hotel i ever been to in UAE”

      Pros: Unfortunately It is the cheapest room you can get in ALAIN Cons: No internet in rooms, drinking water is available in cheap small cups rather than bottles, no kettle, smoking smell in non smoking rooms. No tooth brush, neither toothpaste (you have to pay for it). Staff don't know how to deal with customers. It deserves to be 1 star hotel.

      Reviewed October 22, 2016

      See room deals

      6.3
      Good
      Harith from Oman
      Group
      Stayed 1 night in April 2014

      nice to stay”

      good and large rooms

      everythings was good and stuff was only alil rude coz he keep asking me are u stayin in this hotel!! and from first place he is the one who prepared for me the room !

      Reviewed July 25, 2014

      See room deals

      6.8
      Good
      LOAY from United Arab Emirates
      Business traveler
      Superior King Room
      Stayed 2 nights in April 2019

      Good”

      The room area is large enough. Some problems in the room: Can't control the AC system, it was very cold. Can't switch off the main light (no switch) except by switching off the whole room. TV signal is very bad and the WIFI signal is weak.

      Reviewed April 07, 2019

      See room deals

      12345
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