Aldgate Apartments
Aldgate Apartments
Aldgate Apartments
Aldgate Apartments
Aldgate Apartments
Aldgate Apartments
Aldgate Apartments

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6

Good

679 reviews

679 reviews

Housekeeping5
Children's activities1
View1
See map

4.8

Review score

Location rating score

Popular landmarks
Tower of London 1.6 km
Tower Bridge 1.7 km
London Eye 4.6 km
The British Museum 5.0 km
Big Ben 5.1 km
National Gallery 5.1 km
Buckingham Palace 6.2 km
Madame Tussauds London 7.0 km
V&A - Victoria and Albert Museum 8.4 km
Natural History Museum 8.6 km
Nearby landmarks
DMB Chemist 140 m
Sidney Square 230 m
Ford Square 270 m
Her House 270 m
ICT Learning Centre 280 m
Jaypharm Chemist 300 m
DLR - Shadwell Metro Station 320 m
IM&T Clinical Psychology 330 m
Ali's 380 m
Shadwell Railway Station 400 m
Entire apartment

Aldgate Apartments

Tower Hamlets, London, United Kingdom - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tower Hamlets part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

320 meters to public transportation

Free Wi-Fi in all rooms!

Laundry service

Convenience store

Elevator

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Health and Medical
First aid kit

Facilities

Free Wi-Fi in all rooms!

Contactless check-in/out

Laundry service

Wi-Fi in public areas

Family room

Convenience store

Kitchen

Car park [nearby]

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money4.9
Location rating4.8
Nearest airportLondon City Airport (LCY)
Distance to airport7.3 km

Rooms available at Aldgate Apartments

Penthouse Apartment
...
  • Room size: 71 m²/764 ft²
  • Outdoor view
  • 1 queen bed & 1 double bed
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2 Bedroom Suite Balcony
...
  • Balcony/terrace
  • Non-smoking
  • 1 single bed & 1 sofa bed &...
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2 Bed Apartment
...
  • Non-smoking
  • 2 bathrooms
  • 1 queen bed and 1 sofa bed ...
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1 Bed Apartment
...
  • Non-smoking
  • Shower and bathtub
  • 1 queen bed
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2 Bedroom Penthouse
...
  • City view
  • Balcony/terrace
  • 1 king bed & 1 queen bed
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Two bedrooms apartment
...
  • Room size: 55 m²/592 ft²
  • 2 double beds
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2 Bedroom Apartment
...
  • Room size: 55 m²/592 ft²
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One Bedroom Apartment
...
  • Room size: 46 m²/495 ft²
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Two bedrooms apartment with Terrace
...
  • Room size: 59 m²/635 ft²
  • 1 single bed and 1 double b...
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One Bedroom Apartment
...
  • Room size: 46 m²/495 ft²
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Frequently asked questions

What time is check-in and check-out at Aldgate Apartments?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Aldgate Apartments?

For those who wish to drive their own cars, Aldgate Apartments has a car park that's close to the apartment.

What is the smoking policy at Aldgate Apartments?

Aldgate Apartments does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Aldgate Apartments?

The closest train, metro, or bus station to Aldgate Apartments is DLR - Shadwell Metro Station, 320 m away.

What restaurants are nearby Aldgate Apartments?

Restaurants including Tayyabs, Grounded and The Pride of Spitalfields are popular in Aldgate Apartments’s neighborhood which is known as Tower Hamlets.

What popular shopping places are close to Aldgate Apartments?

Shopping options in Aldgate Apartments’s Tower Hamlets neighborhood include Her House, Foffa Bikes and Maureen Paley.

What are popular attractions near Aldgate Apartments?

Guests at Aldgate Apartments can easily visit Sidney Square, Ford Square and St George’s Town Hall Building located in the Tower Hamlets area.

What popular natural sightseeing spots are close to Aldgate Apartments?

Aldgate Apartments’s nearby natural sights include Shadwell Basin, Treehouse and Chris's Wood located in the same Tower Hamlets area.

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Explore the neighborhood

What people love about Aldgate Apartments

  • 7.2

    Very good
    Cleanliness

    "Clean, modern and good location."

    Phuong

    |

    October 5, 2022

  • 10

    Exceptional
    Location

    "Nice view, close to DLR Train Station Shadwell, District Line Whitechapel, Aldgate very close to City of London."

    MD

    |

    March 22, 2022

  • 9.2

    Exceptional

    "We had a nice stay and would book again."

    Ruth

    |

    January 9, 2022

Property ranking|Compared to 6,348 London properties
See all rankings
Room size
475 sqm.
Value for money score
4.9/10
Cleanliness score
5.6/10
Location score
4.8/10
Bigger than
99
%
of London properties
Better than
88
%
of London properties
Better than
88
%
of London properties
Better than
87
%
of London properties
Overall rating:

6

Good
679 reviews
Cleanliness
5.6
Facilities
5.3
Location
4.8
Read all reviews >
More about Aldgate Apartments

More about Aldgate Apartments

Aldgate Apartments

Check out all the many sightseeing choices in London when you stay at Aldgate Apartments, which puts you close to all the famous landmarks. Explore the genuine London that most travelers never see, with a stay at Aldgate Apartments -- located only 4.6 km from London Eye.
All offerings provided by Aldgate Apartments help to ensure a pleasant stay for all travelers. Keep up with all your communications easily with the apartment's free Wi-Fi. Packing light is possible at Aldgate Apartments thanks to the apartment's laundry service keeping your clothes clean. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle.
For the comfort and health of all guests, smoking is not permitted anywhere within the apartment.
All rooms at Aldgate Apartments are designed for comfort. For your comfort, some rooms at the apartment are equipped with linen service and blackout curtains. Rooms at Aldgate Apartments come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities including the television is provided in some rooms.
In some select rooms, you can find a refrigerator, a coffee or tea maker, instant coffee and instant tea at your disposal. Bathroom amenities are just as important as others, and at the apartment you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Around the property

Experience London like a true local. An afternoon of browsing the works at The British Museum located 5.0 km away can familiarize you with the local art scene. Don't forget to stop by Tower of London located 1.6 km away, where everyone who visits London wants to have their photo taken.


Reasons to stay here

Find some of the city's best deals here with rooms 96% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 92% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 92% of accommodations in the city.

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Amenities and facilities
Review score
Facilities

5.3

Languages spoken

  • English

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Kitchen

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Services and conveniences

  • Contactless check-in/out
  • Convenience store
  • Elevator
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Non-smoking rooms
  • Pets allowed

Getting around

  • Car park [nearby]

Available in all rooms

  • Closet
  • Clothes dryer
  • Clothes rack
  • Complimentary tea
  • Dishwasher
  • Fan
  • Free bottled water
  • Free instant coffee
  • Full kitchen
  • Hair dryer
  • Heating
  • Internet access – wireless
  • Ironing facilities
  • Kitchenware
  • Linens
  • Microwave
  • Mirror
  • Non-smoking
  • Refrigerator
  • Seating area
  • Shower
  • Sofa
  • Toiletries
  • Towels
  • TV [flat screen]
  • Washing machine
Location
6 Bromehead Street, Tower Hamlets, London, United Kingdom, e1 2pq
Review score
Location

4.8

Airports

  • London City Airport (LCY)
    7.3 km
  • Gatwick Airport (LGW)
    41.1 km

Public transportation

  • DLR - Shadwell Metro Station
    320 m
  • Shadwell Railway Station
    400 m

Hospital or clinic

  • DMB Chemist
    140 m

Shopping

  • Camden Market
    7.0 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    10 m
What's nearby

Popular landmarks

  • Tower of London
    1.6 km
  • Tower Bridge
    1.7 km
  • London Eye
    4.6 km
  • The British Museum
    5.0 km
  • Big Ben
    5.1 km
  • National Gallery
    5.1 km
  • Buckingham Palace
    6.2 km
  • Madame Tussauds London
    7.0 km
  • V&A - Victoria and Albert Museum
    8.4 km
  • Natural History Museum
    8.6 km

Nearby landmarks

  • DMB Chemist
    140 m
  • Sidney Square
    230 m
  • Ford Square
    270 m
  • Her House
    270 m
  • ICT Learning Centre
    280 m
  • Jaypharm Chemist
    300 m
  • DLR - Shadwell Metro Station
    320 m
  • IM&T Clinical Psychology
    330 m
  • Ali's
    380 m
  • Shadwell Railway Station
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-3 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age of guests to check in is 25 years if unaccompanied by an adult.
  • A refundable security deposit of GBP 750 is required upon check-in. The deposit can be paid by credit card or bank transfer. Cash is not accepted.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until23:00
  • Check-out until11:00

The property

  • Number of rooms 15

Reviews of Aldgate Apartments from real guests

Provided by verified guests of Agoda
4.9
/
10
Review score
Cleanliness5.6
Facilities5.3
Location4.8
Service4.0
Value for money4.9
High score for London
Rating
9+ Exceptional (3)
8-9 Excellent (1)
7-8 Very Good (4)
6-7 Good (0)
<6 Below Expectation (13)
Time of the year
Mar - May (3)
Jun - Aug (6)
Sep - Nov (7)
Dec - Feb (5)
All guests (43)
All room types
All languages

Show reviews that mention 

Showing 21 verified guest comments
12
7.6
Very good
Dru from United Kingdom
Business traveler
1 Bed Apartment
Stayed 4 nights in January 2019

Generally good value and well presented”

Aldgate apartments was an ideal solution for me as i needed to stay in London for a week on business and it is well located for central London. one thing to note is there is an additional £250 deposit needed to check in and the rules for using the apartment are pretty draconian. I understand not wanting to have people wreck an apartment with a party but it's not particularly welcoming to receive a list of things you are not allowed including any guests and wearing shoes... But the apartment is well presented like the pictures. I had a few issues getting access to the building as i was sent the wrong entry information, it took a while to get hold of anyone to fix this as there were no staff onsite and it was pretty cold waiting around outside. once inside the lift was out of service (as it was for 4 of the 5 days I stayed) but it was easy to get access to my apartment thereafter. The apartment was missing a few useful things like a sharp knife for cooking but generally a good stay.

Reviewed January 21, 2019

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6.0
Tjie from Singapore
Group
2 Bed Apartment
Stayed 4 nights in June 2018

Nice place but no Air Conditioning”

The neighborhood was less than ideal. There was community housing in all areas, definitely not what I expected. Roads along the apartment were littered with trash and stunk. Apartment was not labeled Aldgate Apartments but Marshall House. It was nice that supermarkets were available in close proximity. However there’s no AC unit and there was only 1 fan. And when you had the window open, flies would fly in and the roads outside were pretty noisy. No bathroom amenities- do take note and bring your own toiletries the bed was on wheels and kept shifting around. One of the heat sensors on the ceiling fell out.

Reviewed June 26, 2018

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7.6
Very good
Roxanne from United Kingdom
Group
2 Bed Apartment
Stayed 1 night in October 2018

Clean and good value ”

Great for going to a gig at the troxy. Check in was complicated and communication with Excel Aprts was not great, had to chase them. Apartment was clean, comfortable and good value. A few oddities though like no lampshades, a single chair, one side plate and beds on wheels that moved as you sat on them. But I would recommend it as a base for a night

Reviewed November 01, 2018

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6.0
Marc from United Kingdom
Couple
1 Bed Apartment
Stayed 1 night in December 2018

Customer service course required”

The lady on the "Security" team is extremely rude and unpleasant. She ended up hanging up on me whilst I was talking to her. It all stemmed from their policy of needing IDs for all guests. I sent over my ID as soon as I made the booking - but did not realise I needed all guests. Apparently she tried to call me the day before I was due to stay - but called only once, did not leave a message, and did not send me an email. When I asked why she did not leave a message on my voicemail - she replied that that was not her job. I'm sorry - but I would think that's the very definition of her job. Soon after that - she hung up on me. A very rude and discourteous person. In the course of writing this review I came across another poor review - which seems to cite the same person as being problematic. This person needs to be moved to a different position. I'm giving 2 stars for the staff - as the male who I spoke to on the main telephone contact number was very helpful - and understanding.

Reviewed January 02, 2019

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2.8
Chiew from Malaysia
Business traveler
1 Bed Apartment
Stayed 12 nights in May 2019

LIFT IS NOT WORKING AND FULL OF LIES 很糟的经历不推荐入住”

I book this apartment via Agoda and the rating was 7.6 which is good. Based on my trust with Agoda, I proceed with my booking for 12 nights business trip. This apartment operates under Excel apartment. You have to pay GBP250 in order to get pin to access the door & they sent on check-in day itself even you paid them earlier. On the arrival day, the lift is not working and call them, they lied to me that it’s going to fix the next day thus I carried my 20+kg luggage up to forth floor. After few calls during the stays, they kept provide empty promises that the next day will be fixed. There will be no housekeeping during your stay. They didn’t provide sufficient toiletries, coffee, sugar and milk despite of they knew exactly how many nights i’ll be staying. The last call to them, they admitted the lift is not working since last 3 weeks & yelled at me: “if you read the reviews, why book with us!?” when I confront with them about reviews on other booking sites that since early of the year the lift wasn’t working is true. Worst thing is they told me this lift will be fixed on my checkout date! What’s the point to have this fix as you know I’m going to carry my luggage down from forth floor thru staircases again!? The checkout took me climbing narrow staircase up and down three times to get all my luggage. I can’t imagine if I’m not capable to do this. Totally unbelievable and the customer service is incredibly rude and not helpful. Then they hang up my call and I can’t reach them anymore. You advertised this as comfortable? Luxury? The neighborhood is dodgy that you will heard police siren on main road every night. I don’t believe I deserve this type of treatment in London. If anyone could advise which government department I could file official complaint about this apartment, I will do it. Their lies must not continue. What if a family with elders and kids injured at that staircase? I hope this revealed to every Travelers who will potentiall

Reviewed May 12, 2019

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7.6
Very good
Sheila from Norway
Group
1 Bed Apartment
Stayed 10 nights in December 2018

Value for your money”

Very convenient location! However there are a lot of detailed and bizarre rules that come with staying there, e.g no visitors , no stepping on the carpet with shoes... You have to remind staff to clean your room if staying more than a week, which is highly unprofessional. Other than that we had a great stay.

Reviewed December 24, 2018

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8.4
Excellent
Natthawut from Thailand
Family with teens
2 Bed Apartment
Stayed 4 nights in November 2018

Room is good , new and clean.”

Room is good but location a bit far from station need take a bus 5-10 mins , Over all good , new room and clean

Reviewed November 30, 2018

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3.6
andy from United Kingdom
Business traveler
1 Bed Apartment
Stayed 1 night in May 2019

Not a the photos ”

Do not use the basement apartment. In a run down area. Even I thought twice about walking around at night! No remote for TV. Bath damaged. Basement room runs level with someone's entrance so your face to face with other people and Thier gates are so noisy. At least there is a glass security screen between us or they could climb through your bedroom window ! Rubbish from previous people still in bin. will not use again.

Reviewed May 11, 2019

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2.0
Nadine from United Kingdom
Couple
1 Bed Apartment
Stayed 1 night in November 2020

DON’T BOOK this place!”

So I booked this place in NOV 2020, and I had the worst experience! 1. I made the booking on this site, on arrival at the apartment I was told they do no acknowledge any bookings from this site! 2. On this site they state a £250 deposit, however on arrival at the apartment, they did not acknowledge that either and requested £1000 deposit even tho it stated £250 while booking. They refused to give me the keys before I paid. 3. The staff ARE RUDE! The staff are not helpful. 4. The place is not as it looks on the site! 5. The place is DIRTY, dirty sheets, bathroom and sofa. 6. They did not refund my money all together, I had to keep chasing them up. WORST EXPERIENCE EVER! AVOID !

Reviewed November 12, 2020

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5.2
Aqeel from United States
Couple
1 Bed Apartment
Stayed 1 night in September 2022

Horrible Service and Logistical experience”

Hello, aldgate has, in extremely fine print on their site, something about a security deposit. for one night, we pay.a $350 USD deposit. The customer service person said it'd be paid right back after the stay. We had hours not represented correctly. We saw, 2pm checkin, 11 am checkout. it was actually 3pm check in (my partner waited for an hour outside in the cold), and 10 am checkout or they charge us. It's been almost a month, many hours on hold, trying to get my security deposit back. agoda is responsive, but they keep sending me to the aldgate's service, who has been unresponsive. They haven't responded for weeks about my deposit. I have spent over 12 hours dealing with this situation. We had our travel / stay experience under some duress from these forced rules that weren't properly set up. I want a refund for the stay. I want my $350 USD back to my bank account. This is horrible.

Reviewed October 19, 2022

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5.2
Tarita from Thailand
Solo traveler
Deluxe One Bedroom Apartment
Stayed 3 nights in September 2022

Staff need to be improved ”

I am a girl staying here for 3 nights. I have two baggages which is very big. The elevator was not available and the room is on the second floor. I had to carried my bags up to stair alone until checkout the elevator still not available!!! That’s so so bad It’s hurt my body so much! I was deposit the room around £350 and I haven’t get refund yet. The room was clean. I have no complain with the room everything was okay except staff haven’t replied my email when I’m asking for refund.

Reviewed October 10, 2022

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7.2
Very good
Phuong from Australia
Group
2 Bed Apartment
Stayed 3 nights in September 2022

Very good”

Clean, modern and good location.

Reviewed October 05, 2022

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2.4
Chrisitine from United Kingdom
Group
2 Bedroom Suite Balcony
Stayed 3 nights in September 2022

Don’t book!!”

Apartment had experienced a leak, en suite smelt damp, dehumidifier on full in the hall, broken beds in the corridor, no balcony despite having paid for one, filthy stairs to the room. Contacted Stay Inn apartments… no one bothered to respond/acknowledge. Dreadful!

Reviewed September 22, 2022

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2.0
Nowaf from United Kingdom
Family with teens
Two bedrooms apartment
Stayed 2 nights in August 2022

Acceptable”

Staff soo rude. Stole our money and did not let us in the apartment. Won’t answer calls and honestly horrible people.

Reviewed September 01, 2022

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2.0
Andy from United Kingdom
Couple
Deluxe One Bedroom Apartment
Stayed 2 nights in August 2022

Stay away absolute joke! ”

Where do I start??? I’ve only given 1 star as I couldn’t give minus!! Arrived on Friday to be rudely spoken too by the customer service team,then hung up on me!! Called a second number,sounded like he was in a cupboard outback India! After 4 calls with 4 different people no joy! Wanted passport details,£750 deposit,after we’d already paid almost £400. Trust me save your money an stay well away from this place.. they take a deposit without seeing the room,and trust me none of the rooms are like the ones advertised. It’s a complete shams an complete scam in my opinion.. do not be fooled by appearance,stay away an keep your money an trip safe!!!! I’d never ever book with this company again,and am seeking solicitors advise. Complete Scammers!

Reviewed August 14, 2022

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2.0
Reni from United Kingdom
Solo traveler
1 Bed Apartment
Stayed 1 night in July 2022

Very very very bad im shock this is legal scam horror”

don't give in to renting because of the price once you pay the headaches start let's accept it as normal they want you to send all the documents as proof of address a photo of your passport a photo of your training license it's good to accept that this is normal Nowhere else has it been like this way and then when you send three steps documents after paying you get an email saying that if you don't follow these three steps to send all these documents and do what is required by 6:00 in the evening you burn the money like never before I wasn't like that she didn't have an apartment I did absolutely every single step I had to I wanted to rent it for a day because I'm passing through London and I had to stay for a day after I lost three or four hours when everything was ready I got a new one an email saying i have to pay before i go to the venue 500 pound deposit its only for one night its not Mania Also the email says its a lot probably money will be deducted from the deposit for cleaning and the rest of the money will be returned to me within 15 days just Don't be fooled into renting this This all I wrote is 10% of the whole experience I had renting this apartment you will burn your money This is done I decided to just give up losing that money rather than pay another 500 After every single step they asked me to complete I got an email with every next one It was endless I don't know if I pay this 500 pounds what else should I expect so I gave up and preferred to lose the money I paid for one night

Reviewed July 22, 2022

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9.2
Exceptional
noriah from Malaysia
Family with young children
2 Bedroom Suite Balcony
Stayed 4 nights in June 2022

Exceptional”

Eveything good. But must be prepare for the deposit £500 if you want to stay here.

Reviewed June 07, 2022

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10.0
Exceptional
MD from United Kingdom
Family with teens
2 Bedroom Suite Balcony
Stayed 7 nights in March 2022

Very good Location ”

Nice view, close to DLR Train Station Shadwell, District Line Whitechapel, Aldgate very close to City of London. Cheap Food, Close to East London Mosque, Whitechapel Art Gallery.. Excellent for Family vacations...

Reviewed March 22, 2022

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3.2
Ian from United Kingdom
Business traveler
Deluxe One Bedroom Apartment
Stayed 1 night in February 2022

Very poor experience ”

This propoerty has no concierge or reception facilities. On my trip I was unable to even get access and had to re-book another hotel. Initailly the person on the contact number insisted using SMS only. On finally getting a response I was told to provide ID but on doing this nobody got back to ne. While the area is central, the street and entry were pretty intimidating after dark. This was a very poor experience. Not surprisingly I am still waiting on any sort of refund.

Reviewed February 21, 2022

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9.2
Exceptional
Ruth from United Kingdom
Couple
1 Bed Apartment
Stayed 2 nights in January 2022

Exceptional”

We had a nice stay and would book again. Staff were very attentive and polite and responded immediately when we emailed them with questions. Bed was really comfy. Apartment was nice and spacious. Would have been to have some thicker curtains in the living room. (There was only a see through curtain to cover a huge patio door sized window meaning at dark with the lights on we had zero privacy.)

Reviewed January 09, 2022

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12
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