Alisa Cruise Halong
Alisa Cruise Halong
Alisa Cruise Halong
Alisa Cruise Halong
Alisa Cruise Halong
Alisa Cruise Halong
Alisa Cruise Halong

Removed from saved list

8.9

Excellent

484 reviews

484 reviews

Food & Dining22
Housekeeping14
View3
See map

9.1

Exceptional

Location rating score

Exceptional location - 880 meters to the beach
Parking
Available
Popular landmarks
Dong Thien Cung 3.1 km
Dau Go Gotto 3.5 km
Hon Ga Choi Island 5.0 km
Bai Chay Bridge 9.4 km
Soi Sim Island 11.7 km
Sung Sot Cave 13.5 km
Cua Van Fishing Village 18.3 km
Luon Caves 20.4 km
Nearby landmarks
Tuan Chau Harbour 610 m
Tuan Chau Beach 880 m
Bikini Island Beach 1.0 km
Tuan Chau International Tourist Island 1.7 km
Paradise Bay Beach 2.0 km
Lao Cau Islet 2.4 km
Dong Thien Cung 3.1 km
Mui Bo Re So Islet 3.1 km
Heavenly Palace Cave 3.2 km
Dau Go Gotto 3.5 km
Boat/cruise
Newly renovated

Alisa Cruise Halong

Tuan Chau Island, Hạ Long, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tuan Chau Island part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent food & dining

Newly renovated

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Body thermometer
Preventative Equipment
Hand sanitizer
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Shuttle service

Free Wi-Fi in all rooms!

Hot tub

Fitness center

Check-in/out [express]

BBQ facilities

Value for money8.7
Location rating9.1
Nearest airportCat Bi International Airport (HPH)
Distance to airport29.3 km

Rooms available at Alisa Cruise Halong

Suite Room with Balcony
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 1 single bed and 1 king bed
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Royal Suite
...
  • Room size: 30 m²/323 ft²
  • Beach view
  • 1 single bed and 1 queen be...
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Family Connecting Room (4 Adults)
...
  • Room size: 45 m²/484 ft²
  • Ocean view
  • 1 double bed & 1 double bed
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Senior Suite
...
  • Room size: 22 m²/237 ft²
  • Ocean view
  • 1 king bed
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Triple Suite
...
  • Room size: 24 m²/258 ft²
  • Ocean view
  • 1 single bed and 1 queen be...
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Family Suite Ocean View - 2 Days 1 Night
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 1 queen bed & 2 single beds
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Family Suite Ocean View - 3 Days 2 Nights
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 2 single beds & 1 queen bed
Enter dates to see prices
Single Suite
...
  • Room size: 22 m²/237 ft²
  • Ocean view
  • 1 single bed
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Junior Suite
...
  • Room size: 22 m²/237 ft²
  • Ocean view
  • 1 double bed or 1 single be...
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Alisa Suite Ocean View - 2 Days 1 Night
...
  • Room size: 33 m²/355 ft²
  • Sea view
  • 1 single bed and 1 queen be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Alisa Cruise Halong?

Check-in is from 11:30 AM, and check-out is until 10:30 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The cruise offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Alisa Cruise Halong?

Alisa Cruise Halong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2200000 VND. Just use the "Let us know what you need" section of the booking page to let the cruise know you want a ride, and they will contact you via the Agoda messaging service. A stay at Alisa Cruise Halong also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the cruise. For those who wish to drive their own cars, Alisa Cruise Halong has a car park right on site for maximum convenience. If you're looking for an easy way to get around Hạ Long with private transportation, the cruise can arrange both taxis or car rental.

Is breakfast offered at Alisa Cruise Halong?

Start your mornings right, with the continental and buffet breakfast options offered at Alisa Cruise Halong. Children can enjoy breakfast offered with an additional charge of 1000000 VND if not included in the room rate.

What are my dining options at Alisa Cruise Halong?

Alisa Cruise Halong features an on-site restaurant for your dining convenience.

Can special events be hosted at Alisa Cruise Halong?

Large events and gatherings such as weddings, private events and engagements can be hosted at Alisa Cruise Halong. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Alisa Cruise Halong?

Audio-visual equipment is available to help your business event or meeting a successful one.

What is the smoking policy at Alisa Cruise Halong?

Alisa Cruise Halong does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Alisa Cruise Halong?

Alisa Cruise Halong’s neighborhood is Tuan Chau Island which includes popular restaurants such as 1958 Restaurant and Sandy Bay Beach Bar & Restaurant.

What are popular attractions near Alisa Cruise Halong?

Alisa Cruise Halong’s location in the Tuan Chau Island neighborhood makes it close to famous attractions including Halong Pearl Museum.

What popular beaches are close to Alisa Cruise Halong?

Alisa Cruise Halong’s Tuan Chau Island neighborhood also includes Bikini Island Beach, Tuan Chau Beach and Paradise Bay Beach.

What popular natural sightseeing spots are close to Alisa Cruise Halong?

Alisa Cruise Halong is located within Tuan Chau Island, which makes it conveniently close to natural sights including Heavenly Palace Cave.

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Explore the neighborhood

What people love about Alisa Cruise Halong

  • 9.6

    Exceptional

    "Arrangement is seamless."

    Ridwan

    |

    November 18, 2022

  • 9.6

    Exceptional

    "Their organizational skills in maximising your day is a standout."

    ned

    |

    November 1, 2022

  • 10

    Exceptional
    Staff 

    "Very warm welcome fr the staffs."

    ANA

    |

    October 31, 2022

Property ranking|Compared to 745 Hạ Long properties
See all rankings
Service score
9.4/10
Value for money score
8.7/10
Location score
9.1/10
Cleanliness score
8.9/10
Better than
95
%
of Hạ Long properties
Better than
94
%
of Hạ Long properties
Better than
94
%
of Hạ Long properties
Better than
92
%
of Hạ Long properties
Overall rating:

8.9

Excellent
484 reviews
Cleanliness
8.9
Facilities
8.8
Location
9.1
Read all reviews >
What travelers say they love:
Everything great, so enjoyable here 😊 staff were tremendous...
Pantira from Thailand
Family with older children
More about Alisa Cruise Halong

More about Alisa Cruise Halong

Alisa Cruise Halong

Treat yourself to a relaxing stay and all that Hạ Long has to offer with a stay at Alisa Cruise Halong.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Alisa Cruise Halong. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hạ Long can be assisted with taxi, car hire and shuttle services available.
Parking is provided for guests by the cruise. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The cruise's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful cruise, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Alisa Cruise Halong. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The cruise is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Alisa Cruise Halong are designed with the guest in mind. To enhance your stay, some rooms at the cruise come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Alisa Cruise Halong offer a layout option like a balcony or terrace. The cruise's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Alisa Cruise Halong, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the cruise with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the cruise. Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun.
The cruise even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Alisa Cruise Halong has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, spa and sauna. The many offerings at Alisa Cruise Halong ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
With the cruise's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like fishing. You won't need to go far to play some water sports, with the convenience of boats and canoes provided. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

While in Hạ Long, take some time to venture outside of Alisa Cruise Halong. Tourists travel from around the world to see Dau Go Gotto, which is an easy visit just 3.4 km away. Take a trip to somewhere offshore with an island adventure at Hon Ga Choi Island located 4.9 km away.


Reasons to stay here

Verified reviews score this cruise higher than 93% of accommodations in the city on value for money.
This cruise's facilities score higher than 93% of accommodations in the city.
This cruise's staff and services score higher than 95% of accommodations in the city.

Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Food & Dining

26 mentions

Housekeeping

7 mentions

View

2 mentions

Internet

1 mention

Languages spoken

  • English
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Canoeing
  • Fishing
  • Fitness center
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (non-motorized)

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Protective screens in common areas
  • Rooms sanitized between stays

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Fireplace
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Locker
  • Mirror
  • Non-smoking
  • Refrigerator
  • Seating area
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Toiletries
  • Towels
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Buffet
Restaurants on site

Restaurant

  • Cuisine: European, International, Vietnamese
  • Menu: Buffet, A-la-carte
Location
BEST 5 STAR CRUISE IN HALONG BAY 2022! HIGHLY RECOMMENDED! Lounge no.16, Tuan Chau Island, Tuan Chau Island, Hạ Long, Vietnam, 200000
Exceptional
Location

9.1

Airports

  • Cat Bi International Airport (HPH)
    29.3 km

Public transportation

  • Halong Train Station
    6.8 km

Hospital or clinic

  • Bệnh viện Quốc tế Hạ Long
    5.6 km

Shopping

  • Bai Chay Commercial Center
    8.3 km
What's nearby

Popular landmarks

  • Dong Thien Cung
    3.1 km
  • Dau Go Gotto
    3.5 km
  • Hon Ga Choi Island
    5.0 km
  • Bai Chay Bridge
    9.4 km
  • Soi Sim Island
    11.7 km
  • Sung Sot Cave
    13.5 km
  • Cua Van Fishing Village
    18.3 km
  • Luon Caves
    20.4 km

Nearby landmarks

  • Tuan Chau Harbour
    610 m
  • Tuan Chau Beach
    880 m
  • Bikini Island Beach
    1.0 km
  • Tuan Chau International Tourist Island
    1.7 km
  • Paradise Bay Beach
    2.0 km
  • Lao Cau Islet
    2.4 km
  • Dong Thien Cung
    3.1 km
  • Mui Bo Re So Islet
    3.1 km
  • Heavenly Palace Cave
    3.2 km
  • Dau Go Gotto
    3.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-10 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • One child under 4 years old stays for free if using existing bed.
  • Children 4 - 6 years old will be charged 50% of the adult price.
  • Children 7 - 10 years old will be charged 80% of the adult price.
  • Children 11 years and over are considered as adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from11:30
  • Check-in until12:10
  • Check-out from09:15
  • Check-out until10:30

Getting around

  • Airport transfer fee2200000 VND
  • Travel time to airport (minutes)120

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 22
  • Room voltage220
  • Year property opened2018
  • Most recent renovation2022

Parking

  • Daily parking fee1000000 VND
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Alisa Cruise Halong from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness8.9
Facilities8.8
Location9.1
Service9.4
Value for money8.7
High score for Hạ Long
Rating
9+ Exceptional (157)
8-9 Excellent (30)
7-8 Very Good (32)
6-7 Good (12)
<6 Below Expectation (7)
Time of the year
Mar - May (37)
Jun - Aug (61)
Sep - Nov (74)
Dec - Feb (66)
All guests (414)
All room types
All languages

Show reviews that mention 

Showing 238 verified guest comments
12345
10.0
Exceptional
LIM from Singapore
Family with young children
Triple Suite
Stayed 1 night in December 2019

Book 2 room for a family of 6”

Book 2 room for a family of 6 connected from the balcony. View was good and food is well serve. Booking through agoda here and after the sales person Incharge will contact u for arrangement n confirmation. Mine was handle by Nancy and she well taken care of my family. She will ask for passport verification before pick up but I think Is for security purpose. We book her transport for a 16 seater so we could travel comfortably. Advisable to hired their transport services together so to get everything well planned. Especially if Travel with young children let them take care of you easier. Thanks Nancy

Reviewed December 19, 2019

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10.0
Exceptional
Hong from Malaysia
Couple
Senior Suite
Stayed 1 night in June 2019

Worth every penny! ”

I booked 2 days 1 night tour. The customer service provided by Ms. Nancy was promptly and very helpful. The cruise is clean and tidy. The services provided were premium like the name of the cruise suggested. Top notch and friendly. The cruise manager James and tour guide Ms. Thuy can speak good English. The food served were delicious and decorated like fine dining. Overall, I am very satisfied with the service provided. Will recommend the cruise to anyone who wanted to go to Halong Bay.

Reviewed June 28, 2019

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10.0
Exceptional
Hansi from Sweden
Group
Senior Suite
Stayed 1 night in July 2019

Great service and accommodation!”

We had a very pleasant stay at Alisa Premier Cruise. The accommodation and service was spotless. Very attentive staff. I booked my trip through agoda for 6 people with 3 rooms. Unfortunately two of us could not make the trip due to an accident one week before the trip. I reached out to agoda but they could not help me cancel one room. So I contacted Ms.Nancy at Alisa. She was very helpful. Arranged a transfer for us, upgraded our rooms and also helped us with a refund. Very fast response and great service. As for the experience of Halong Bay. The scenery is fantastic. But as many other has written before there is alot of people visiting Halong Bay at the same time. At moments you get reminded of the touristy side of it all. Nevertheless, if you want to go to Halong Bay Alisa Premier Cruise is my top recommendation.

Reviewed July 19, 2019

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10.0
Exceptional
Melissa from Australia
Couple
Junior Suite
Stayed 1 night in May 2019

Great cruise, staff, activities and food”

We had a great time on Alisa cruise. We celebrated our 1 year wedding anniversary here and enjoyed it thoroughly. Although there were many activities and a fairly tight schedule for a 1 night 2 day cruise, it has to be this way to fit everything in. We were fine with this but might not be for everyone. All the cruises would be like this. The staff were fantastic and were attentive to our needs. The food led by Mr Jacky Chan was exceptional. Everything was high quality, fresh and most importantly very tasty. We would highly recommend Alisa Cruise to everyone!

Reviewed May 05, 2019

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10.0
Exceptional
Gerard from Singapore
Couple
SUITE SENIOR OCEAN VIEWS
Stayed 1 night in December 2019

Exceptional”

2-way transfer from Hanoi (Old Quarter) was not included and was arranged through Anna. Communication via whatsapp was fuss-free. The cruise cabin was clean, food on board very delicious and staffs are all friendly! Recommended 2D1N cruise with a perfectly planned itinerary.

Reviewed December 13, 2019

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10.0
Exceptional
Yin from Malaysia
Couple
Senior Suite Ocean View - 2 Days 1 Night
Stayed 1 night in April 2019

Memorable Trip”

My wife and i enjoyed the 2 days 1 night cruise! Anna Pham was very good in responding with our messages and also arranging our trip! Rovbert the tour guide in the bus, the manager and crews of the cruise were really kind, friendly and helpful! Our room was fantastic! Activities and food were excellent! We both very satisfied with everything during the trip! Would come back again!

Reviewed April 19, 2019

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10.0
Exceptional
Thao from Australia
Couple
Senior Suite Ocean View - 2 Days 1 Night
Stayed 1 night in January 2019

Fantastic!”

We had an amazing suite with a jacuzzi. The staff were friendly, buffet meals were great, and we enjoyed the activities. Although one night was great, you could possibly do two nights and still have plenty to do and enjoy. Just be careful about the wines bottles on the table - unlike the other drinks which has prices printed, the wine bottles aren’t clearly priced and they are relatively expensive. Be mindful that all drinks are additional cost, but still great value.

Reviewed January 20, 2019

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10.0
Exceptional
Faith from Singapore
Couple
Senior Suite
Stayed 1 night in December 2019

Well maintained, nice and clean room!”

Received a lot of help from Nancy for booking the transporation. She is very responsive and provided sufficient details. All staff on cruise are friendly and professional. Great hospitality!

Reviewed January 05, 2020

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10.0
Exceptional
Yuliya from Israel
Family with young children
Family Connecting Room (4 Adults)
Stayed 1 night in July 2019

Amazing cruise!”

Rooms are amazing and great designed! All facilities are offered. Food is very tasty for everybody taste. Lunch and dinner served as sheff dishes. Very good, tasty and professional. Staff are amazing! Smile, help, explain! All the activities are interesting and we enjoyed so much! Suggest for everybody!!!

Reviewed July 28, 2019

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10.0
Exceptional
Sheng from Taiwan
Couple
Junior Suite
Stayed 1 night in August 2019

Great experience with Alisa cruise ”

This is our very first cruise trip we were really enjoyed it. Great food, great activities and especially smile on crews face. Nancy was very helpful she organized bus transportation and plan the time to pick us at our hotel even during she was ill she still managed to help us, thank you Alisa Cruise and all of the member^^

Reviewed August 08, 2019

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10.0
Exceptional
Ta-Wei from Taiwan
Group
JUNIOR SUITE OCEAN VIEWS
Stayed 1 night in October 2019

excellent ”

Alisa cruise was so wonderful!The cabin,the service,the foods..everything's perfect. And before the trip,the staff Nancy,who is patient and thoughtful, provided information in detail as well as helping out on booking problem. Thanks to her so the memorable trip could be done.

Reviewed October 11, 2019

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10.0
Exceptional
Michelle from South Africa
Couple
Senior Suite
Stayed 1 night in September 2019

Michelle Dendy Young”

We loved the cruise. The staff were extremely friendly and very helpful. John (handsome) and Linda went out of their way to help us and gave us tips for the rest of our holiday. Food was excellent and beautifully presented. Will definitely recommend Alisa

Reviewed September 08, 2019

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10.0
Exceptional
WU from Taiwan
Group
Senior Suite
Stayed 1 night in December 2019

Excellent ”

When booking, Nancy helped a lot with everything I need with kind service. And on the cruise, thuy also being very nice to us, also all other crews on cruise on the cruise is so good with all the service, such as the meals and drinks, really made me a good memory on Halong, highly recommended.

Reviewed December 29, 2019

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10.0
Exceptional
Ta-Wei from Taiwan
Group
Senior Suite
Stayed 1 night in October 2019

amazing”

Alisa cruise was so wonderful!The cabin,the service,the foods..everything's perfect. And before the trip,the staff Nancy,who is patient and thoughtful, provided information in detail as well as helping out on booking problem. Thanks to her so the memorable trip could be done.

Reviewed October 11, 2019

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9.6
Exceptional
Joachim
Family with young children
Family Connecting Room (4 Adults)
Stayed 1 night in August 2019

Wonderful experience overall”

We just completed our first Halong Bay Cruise 2D1N. First we were overwhelmed by the amount of cruises available, we finally settled on Alisa cruise based on previous reviews and it turned out to be an excellent choice. We booked through Agoda, and sent a message immediately as we were unsure of the boarding time and location. We promptly received a message back from Nancy who liaise with us from there - removing any grey areas we could have had. We had an amazing time on board the cruise, the service and organization was was excellent, same the accommodation and the food. They try to accommodate for dietary restrictions by asking each table before serving the fist meal. We’ll definitely recommend Alisa.

Reviewed August 23, 2019

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10.0
Exceptional
Hermawan from Indonesia
Family with teens
Family Connecting Room (4 Adults)
Stayed 1 night in November 2019

Wonderful experience ”

Overall the services, food is very good. And the customer service, Ms. Nancy is a very good person to ask for help and give information that help us so much for that trip

Reviewed November 20, 2019

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10.0
Exceptional
Seraj from South Africa
Family with teens
Junior Suite
Stayed 1 night in December 2019

Excellent service”

Outstanding service from all staff however Guide Thuy and Cruise Manager Alex went out of there way to make my wife's birthday special and cater for all our needs and special dietary requests A huge thank you to them

Reviewed January 13, 2020

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10.0
Exceptional
Lim from Singapore
Group
Junior Suite
Stayed 1 night in December 2019

Exceptional”

We went for 2 days 1 night cruise and there is itinerary fully plan for us. The staffs were very friendly and provide guide when we are on the cave and titop island. Definitely recommend to my friends.

Reviewed December 31, 2019

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9.6
Exceptional
Cho from Malaysia
Couple
Senior Suite
Stayed 1 night in September 2019

Awesome”

Nice Cruises. Thx to Ms Nancy for being promptly and very helpful.. All info was clearly explained.. The cruise was clean and tidy.. Tour Guide, Ms Thuy was good in explaining and speak English very well. Overall is very satisfied with this cruises..

Reviewed October 01, 2019

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10.0
Exceptional
YURY from Russia
Couple
Senior Suite Ocean View - 2 Days 1 Night
Stayed 1 night in March 2019

Nancy is vey good with great service ”

We Express our gratitude to Nancy for a very good and quality organization of excursions to Halong.

Reviewed March 21, 2019

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