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Aloft London Excel
Aloft London Excel
Aloft London Excel
Aloft London Excel
Aloft London Excel
Aloft London Excel
Aloft London Excel

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8.4

Excellent

5,969 reviews

5,969 reviews

Housekeeping3
Breakfast2
Shops1
See map

8.3

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Tower Bridge 7.7 km
Tower of London 7.7 km
London Eye 10.8 km
Big Ben 11.1 km
The British Museum 11.3 km
National Gallery 11.3 km
Buckingham Palace 12.3 km
Madame Tussauds London 13.3 km
V&A - Victoria and Albert Museum 14.4 km
Natural History Museum 14.7 km
Nearby landmarks
Marvel Avengers Station 60 m
DLR - Prince Regent Metro Station 160 m
ExCeL 280 m
Cundy Park 350 m
Royal Docks Adventure 390 m
ExCel Exhibition Centre 390 m
London Regatta Centre 400 m
Ham Creek Wood 470 m
White 480 m
Newham City Farm 640 m

Aloft London Excel

One Eastern Gateway, Royal Victoria Dock, Canary Wharf, London, United Kingdom, E16 1FR - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Canary Wharf part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Sparkling clean

160 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Pets allowed

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money8.0
Location rating8.3
Nearest airportLondon City Airport (LCY)
Distance to airport1.0 km

Rooms available at Aloft London Excel

Aloft Room, Guest room, 1 King
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Urban room, Guest room, 1 King, Canary Wharf view
...
  • Room size: 24 m²/258 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Aloft Room, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Savvy Suite, 1 Bedroom Executive Suite, Canary Wharf view
...
  • Room size: 48 m²/517 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Urban Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Savvy Suite
...
  • Room size: 48 m²/517 ft²
  • Shower
  • 1 king bed and 1 sofa bed
Enter dates to see prices
URBAN,ROOM,1 KING BED,NON SMOKING,VIEW
...
  • Room size: 31 m²/334 ft²
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Executive Suite, 1 Bedroom, Non Smoking(1 King Bed)
...
  • Room size: 51 m²/549 ft²
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NON SMOKING
...
  • Shower
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Aloft Room
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Aloft London Excel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Aloft London Excel?

A stay at Aloft London Excel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Aloft London Excel has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around London with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Aloft London Excel?

Start your mornings right, with the continental and buffet breakfast options offered at Aloft London Excel. Adults can enjoy breakfast offered with an additional charge of 17 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Aloft London Excel?

Aloft London Excel does not permit smoking in any of its rooms or indoor areas.

What is the closest airport to Aloft London Excel?

The closest airport is London City Airport, 1.0 km away from Aloft London Excel.

What is the closest train, metro, or bus station to Aloft London Excel?

DLR - Prince Regent Metro Station is the closest train, metro, or bus station, about 160 m away from Aloft London Excel.

What restaurants are nearby Aloft London Excel?

Aloft London Excel is located in Canary Wharf, famous for good restaurants such as Burger & Lobster, Docksider Restaurant and Waterfront Brasserie.

What popular shopping places are close to Aloft London Excel?

Aloft London Excel is located in Canary Wharf area which features shopping places such as White, Lloyds of Kew Bookshop and Gallions Reach Shopping Park.

What are popular attractions near Aloft London Excel?

Aloft London Excel is located in Canary Wharf area, which is famous for attractions such as Marvel Avengers Station, Cundy Park and ExCel Exhibition Centre.

What popular natural sightseeing spots are close to Aloft London Excel?

Aloft London Excel is located in the Canary Wharf area, which is famous for natural sightseeing destinations such as Ham Creek Wood, Ashburton Wood and Huge Fig Tree.

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Explore the neighborhood

What people love about Aloft London Excel

  • 8.8

    Excellent
    Staff 

    "The receptionists are very helpful, the room is big, location is convenient."

    WEI

    |

    November 26, 2022

  • 7.6

    Very good
    Location

    "One of the best locations for the excel centre, and easy access to DLR and new Elizabeth line that takes you in to canary wharf and central London in no time!"

    lorraine

    |

    July 23, 2022

  • 8.4

    Excellent
    Spaciousness

    "Large room, comfortable bed and connected by a dedicated walk over."

    Timothy

    |

    July 1, 2022

Overall rating:

8.4

Excellent
5,969 reviews
Cleanliness
9.0
Facilities
8.2
Location
8.3
Read all reviews >
More about Aloft London Excel

More about Aloft London Excel

Aloft London Excel

Take everything available in London with a comfort stay at Aloft London Excel.
At Aloft London Excel, the excellent service and superior facilities make for an unforgettable stay. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Exploring London is made even more convenient with the car hire and shuttle services available at the hotel. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as express check-in or check-out and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at Aloft London Excel is furnished and equipped with handy amenities. Some rooms at Aloft London Excel are equipped with air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The hotel also offers a coffee or tea maker in some rooms for when you feel like it is needed.
It's good to know that bathroom amenities including a hair dryer are provided in some of the guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Aloft London Excel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Aloft London Excel, for exceptional convenience and ease of dining.
Enjoy the countless activities offered at Aloft London Excel. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the spa. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Aloft London Excel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Aloft London Excel, for exceptional convenience and ease of dining.
Enjoy the countless activities offered at Aloft London Excel. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the spa. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take advantage of the opportunity to explore London while in the city. Engage in the city's best art at The British Museum located 11.3 km away, where you can learn about the local art scene and buy original works. Get a photograph of yourself in front of Tower of London located 7.7 km away, a must-see for anyone visiting London.


Around the property

Take advantage of the opportunity to explore London while in the city. Engage in the city's best art at The British Museum located 11.3 km away, where you can learn about the local art scene and buy original works. Get a photograph of yourself in front of Tower of London located 7.7 km away, a must-see for anyone visiting London.

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Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Swimming Pool

1 mention

Housekeeping

1 mention

Languages spoken
  • English
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on some guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • TTY/TTD compatibilty in some rooms
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in some public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • On-site entertainment
  • Sauna
  • Spa
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Grocery delivery
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Exterior corridor
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Trash cans

Food and dining

Breakfast options
  • Continental
  • Buffet

Location

One Eastern Gateway, Royal Victoria Dock, Canary Wharf, London, United Kingdom, E16 1FR
Excellent
Location

8.3

Airports
  • London City Airport (LCY)
    1.0 km
  • Gatwick Airport (LGW)
    42.3 km
Public transportation
  • DLR - Prince Regent Metro Station
    160 m
  • DLR - Pontoon Dock Metro Station
    730 m
Hospital or clinic
  • West Beckton Health Centre
    800 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    10 m

What's nearby

Popular landmarks
  • Tower Bridge
    7.7 km
  • Tower of London
    7.7 km
  • London Eye
    10.8 km
  • Big Ben
    11.1 km
  • The British Museum
    11.3 km
  • National Gallery
    11.3 km
  • Buckingham Palace
    12.3 km
  • Madame Tussauds London
    13.3 km
  • V&A - Victoria and Albert Museum
    14.4 km
  • Natural History Museum
    14.7 km
Nearby landmarks
  • Marvel Avengers Station
    60 m
  • DLR - Prince Regent Metro Station
    160 m
  • ExCeL
    280 m
  • Cundy Park
    350 m
  • Royal Docks Adventure
    390 m
  • ExCel Exhibition Centre
    390 m
  • London Regatta Centre
    400 m
  • Ham Creek Wood
    470 m
  • White
    480 m
  • Newham City Farm
    640 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)17 GBP
The property
  • Number of rooms 252

Reviews of Aloft London Excel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness9.0
Facilities8.2
Location8.3
Service8.5
Value for money8.0
High score for London
Rating
9+ Exceptional (6)
8-9 Excellent (3)
7-8 Very Good (9)
6-7 Good (0)
<6 Below Expectation (4)
Time of the year
Mar - May (1)
Jun - Aug (11)
Sep - Nov (3)
Dec - Feb (7)
All guests (50)
All room types
All languages

Show reviews that mention 

Showing 22 verified guest comments
12
10.0
Exceptional
Olive from United Kingdom
Couple
Aloft Room, Guest room, 1 King
Stayed 1 night in November 2019

Excellent location”

Everything about this hotel is first class. Staff are friendly, efficient, knowledgeable and very approachable. Rooms are spacious with excellent views, bathroom also very spacious well equipped - ample supply of large soft towels. The beds are so comfortable. We had breakfast in the restaurant food as excellent and the staff were so attentive. We would definitely recommend this hotel .

Reviewed November 04, 2019

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10.0
Exceptional
Olusola from Germany
Solo traveler
Aloft Room, Guest room, 1 King
Stayed 3 nights in January 2020

Beautiful ”

Looking for big space, comfort, and a very good holiday ... this is the place to go. Although a bit of a distance from London- max 40mins. I will not change it for anything. It’s one of best so far. Easily comparable to a five star in central London.

Reviewed January 31, 2020

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9.6
Exceptional
Oyinlola from United Kingdom
Family with young children
Aloft Room, Guest room, 1 King
Stayed 1 night in August 2021

Very Nice Stay”

Very nice stay here. My daughter loved the space.

Reviewed September 14, 2021

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9.6
Exceptional
IULIAN from United Kingdom
Business traveler
Aloft Room, Guest room, 1 King
Stayed 1 night in February 2019

Kay west”

Very bright room, clean and comfortable

Reviewed February 24, 2019

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8.8
Excellent
Dane from Australia
Business traveler
Aloft Room, Guest room, 1 King
Stayed 1 night in June 2019

Perfect if you are visiting Excel London”

Really nice hotel, located right next to Excel. Perfect if you are attending a conference. The DLR is located right outside the hotel and it's only a handful of stops to Tower Bridge.

Reviewed August 04, 2019

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8.4
Excellent
Timothy from Thailand
Business traveler
Aloft Room, Guest room, 1 King
Stayed 1 night in June 2022

Perfect for ExCel, good sized room, breakfast coffee awful”

You are staying here for one reason only - to be close to ExCel . It serves that purpose very well. Large room, comfortable bed and connected by a dedicated walk over. Only complaint is that they do not have a proper coffee machine a breakfast. Only Americano style. No caps or lattes. Small complaint but should be standard at a hotel of this type

Reviewed July 01, 2022

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7.6
Very good
Julie from United Kingdom
Couple
Aloft Room, Guest room, 1 King
Stayed 1 night in December 2021

Lovely room & staff but expensive.”

The hotel is very clean and the staff very helpful. Room was great with comfortable big bed. However, we were disappointed with our stay due to a few things. Firstly the check in took a while the queue wasn’t very long but took about half an hour. To use the gym, pool and sauna etc you have to book a slot and need a different key card. We were not made aware of this during check in and therefore came down to use the facilities only to find out that we could not gain access to the area. We had to join the queue of people checking in at reception for 20mins to get an access card. We then found that the pool was out of action and looking at the reviews afterwards had been for a while. We booked specifically because of the pool and wellness facilities- I do think that hotels should advise at time of booking that the facilities are not in use. We could have booked a cheaper hotel without facilities if we had known. The sauna/steam rooms were basically warm rooms/ cubicles - very small and not hot at all. The pool was also very small. The gym is good. The hotel is very expensive drinks were 6.95 per pint 12.50 for a cocktail I accept that you pay more in London but at these prices I do not except being charged a service charge for being served each round of drinks in the bar 12.5%!! The hotel has its own car park but charges £ 16 per 24 hrs this is discounted from £25 !! Overall happy with the room, staff and food but prob wouldn’t stay again because of the other issues - check in & facilities etc.

Reviewed January 02, 2022

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8.0
Excellent
Nariswari from Indonesia
Couple
Aloft Room, Guest room, 1 King
Stayed 2 nights in January 2020

satisfactory stay ”

The hotel is nice, tho the location is just too far from city centre. It takes about 1 hour to reach London's city centre, but thank god for the direct access to public transportation.

Reviewed January 08, 2020

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8.0
Excellent
Peter from Malaysia
Business traveler
Aloft Room, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in August 2019

Very good”

Close to Train station & Convention & Shopping facilities

Reviewed August 25, 2019

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7.6
Very good
Kay from United Kingdom
Family with young children
Savvy Suite, 1 Bedroom Executive Suite, Canary Wharf view
Stayed 2 nights in February 2022

Very good”

Great value for money. Suites are perfect for families. Loads of room.

Reviewed February 25, 2022

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7.2
Very good
Kahlia from Italy
Solo traveler
Aloft Room, Guest room, 1 King
Stayed 3 nights in January 2020

Very good”

Strange intermittent , low humming sounds all day and night. Also, I was put right next to the rail line so I heard the train early in the morning and late at night every day of mine trip.

Reviewed January 22, 2020

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7.2
Very good
Mohammed from United Kingdom
Couple
Aloft Room, Guest room, 1 King
Stayed 1 night in February 2019

Closed pool”

I booked this stay especially for the pool, steam room and sauna facilities. They were closed and ruins my plans!

Reviewed February 03, 2019

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4.4
Po from China
Group
Aloft Room, Guest room, 2 Twin/Single Bed(s)
Stayed 5 nights in July 2019

Only suitable for LCY airport visitors”

This is simply an LCY airport hotel for traveler who need a short stay near the airport yet such information was not explicitly illustrated in its introduction (rather misleading). The staff's attitude were really bad and not helpful at all. The staff who handled the hotel hotline was actually someone at back office and they didn't know the detail about the hotel and could not reach the hotel front desk themselves. I couldn't reach the hotel front desk for enquiry until I arrived there in person. an absolutely disappointing experience.

Reviewed January 05, 2020

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4.8
Mohammed from United Kingdom
Family with teens
Aloft Room, Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in August 2021

Not the Marriot ”

Very poor service customer service needs attention !

Reviewed August 03, 2021

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4.4
Mohammed from United Kingdom
Family with teens
Aloft Room, Guest room, 1 King
Stayed 3 nights in August 2021

Poor service”

Customer service needs serious attention !

Reviewed August 03, 2021

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8.8
Excellent
WEI from United Kingdom
Solo traveler
Aloft Room, Guest room, 1 King
Stayed 7 nights in November 2022

Value for money”

The receptionists are very helpful, the room is big, location is convenient.

Reviewed November 27, 2022

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7.6
Very good
Jeanette from United Kingdom
Solo traveler
Aloft Room, Guest room, 1 King
Stayed 1 night in October 2022

Very good”

The Wifi connection and connecting to their smart TV was an issue, everything else was way above satisfactory!

Reviewed October 28, 2022

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4.4
Cutie from Philippines
Family with young children
Aloft Room, Guest room, 1 King
Stayed 3 nights in August 2022

Expected more”

The place was ok, but I was expecting more from a four star hotel.

Reviewed August 04, 2022

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7.6
Very good
lorraine from Switzerland
Couple
Aloft Room, Guest room, 1 King
Stayed 3 nights in July 2022

Good Hotel for Excel ”

One of the best locations for the excel centre, and easy access to DLR and new Elizabeth line that takes you in to canary wharf and central London in no time! Check in was abit slow and the check out rep I had seemed abit unprofessional in parts. I had requested a room change and the lady at reception said she would would revert back to me but never did so had to live with the issues I reported... But Notwithstanding

Reviewed July 23, 2022

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8.0
Excellent
Emmanuelle from France
Family with young children
Aloft Room, Guest room, 1 King
Stayed 4 nights in August 2022

Très bien”

Le personnel est très agréable, les chambres très bien. Bien situé par rapport au centre de Londres (20 à 30mn en tube) mais zone en travaux donc extérieur pas très joli .. pour le moment j'espère. Côté nourriture : petit dej très bien fourni, dommage que les plats chauds ne soient que tièdes à 8h45 ..

Reviewed August 31, 2022

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12
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