Altaroca Mountain Resort Antipolo
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Santa Cruz part of Antipolo, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and outdoor pool on-site.
Pets allowed
Car park
Free Wi-Fi in all rooms!
Game room
Check-in/out [express]
BBQ facilities
Lovely place with the BEST staff”
I love how this place is near our place in Marikina. Quick getaway after nearly two years of being cooped up at home. They have three pools and staff try to really keep it clean but with kids around, it's a hard task. Complimentary breakfast is very limited with just one option. They also offer only brewed coffee and water so if you have kids with you, bring them juice or milk unless you opt to buy in the resto. The things is, they don't have ref in the room so your drinks won't be cold for long. They allow for you to have your food delivered (Grab food or Food Panda) without corkage so that's a plus! With the limitations they have, THE EXCELLENT STAFF MAKE YOUR STAY WORTHWHILE. 💙
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Thank you so much Rowena for such a wonderful review, we are glad to know that your expectations are met. We are indeed the perfect place for a quick get away from the metro, also we took note of your feedback and rest assured that proper actions will be done. Again, thank you so much and looking forward for your next visit.
Good value for money”
The staffs are very helpful and kind. The venue is pet friendly there are several cats and a dog which is kind and friendly as well. I have a pleasant stay and the view is beautiful
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Thank you so much Vhan for giving us a perfect rating, we are very happy knowing that your expectations are met. Looking forward to welcoming you again, hopefully in the not too distant future.
Starmall”
Nice place..make your rest your mind and body.
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Thank you so much Alma for the perfect rating, we are very happy to know that your expectations are met. Looking forward to welcoming you again, hopefully in the not too distant future!
It was a good experience but there are areas to be improved ”
The place was cozy. It has a big space with plenty of pools to choose from. The rooms are fine but the stairs are really challenging. The room was generally clean, bring your own extension cords coz it only has 1 free socket to plug 2 gadgets. There was water of pitcher and 2 glasses on the bed side table but we weren’t sure if they were clean. Doors should have another lock. If someone would try to go inside your room and steal things, it’s really easy. No bartender available during the night. The staff were really nice, accommodating, courteous and helpful.
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Hello Ms. Mary! Thank you for staying at Altaroca. We are delighted to know that you enjoyed your stay, our food and the customer service you received.
Excellent”
good staff, accommodating venue. food is ok
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Thank you Zandra for the great review with regards to your recent stay here at Altaroca Mountain Resort and Events Place! I'm very happy to know that your pleased with our food, our venue and also to mention the our professional and well-trained staff. Again, thank you and we look forward to seeing you again very soon! Best regards, KLIEN LOZANO Reservations Supervisor
Wifi connection issue on my room”
we don't have an internet connection on our room, just only wifi connection issue all are good
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Thank you so much NE for giving time to share your feedback with regards to your recent stay here at Altaroca Mountain Resort and Events Place. We regret that you have encountered challenges with the internet connection as it is not available inside our rooms, however, wifi is free of use in the public areas of the resort. Again, thank you and we look forward to seeing you again very soon! Best regards, Klien Lozano Reservations Supervisor
Our stay was fun & we enjoyed the serene ambiance”
Courteous, friendly & helpful staff. Good thing was there were only few other visitors during our stay so place was not crowded. It is best to bring your own cooked food & drinks & chichirya
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Hi Ms. Roscia! Many thanks for spending time at Altaroca. We’re so happy to know that we satisfied you and your family. Hope to see you again in the future.
Average”
Stayed here for 1 night since my wife was attending a company seminar near by. Place is ok but the room they gave us is waaayyy up in the back even though there's only about 2-3 other groups in the resort and there are A LOT of vacant rooms near the restaurant and pool. Overall the room was clean but a the place gives a creepy vibe when there's only a few guests. Food is ok and the staff are helpful.
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Hello Mr. Marlon! Thank you for choosing to spend your time at the resort. We’re glad to know that you were comfortable in our amenities and in our food. And we are glad to know that you received an excellent service in our Operations team. We hope to see you again in the future. Thanks!
Too many steps”
Would not recommend foreigners stay here. Equivalent to a building with six floors and no elevator. Reception on floor 3. Standard room on floor 6. No handrails on some of the steps. Simple free breakfast one egg one scoop rice plus coffee. WiFi hit and miss on higher floors.
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Hi Mr. William! Thank you for choosing Altaroca. We are saddened to know that we fell short of your expectation. Nevertheless, please know that we take all feedback seriously and bring it up to the management for prompt action. Thank you and have a great day ahead.
Late breakfast”
We are advise for 7-10 Breakfast we were there at 8 but only solo staff was there and I even help out to serve our breakfast
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Thank you Maria for sharing your Altaroca experience, do accept out sincere apology for the inconvenience, we are looking deeply into your feedback and rest assured that proper actions will be done for improvement. Again, thank you and hoping such inconvenience will not deter you in considering us on your next vacation plan.
Acceptable”
No hot shower (heater not functioning). They put the used rug in the bath room area. All ordered foods are super salty :(
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Warm greetings from Altaroca Mountain Resort & Events Place. Many thanks for spending time at Altaroca. We would like to extend to you our sincerest apologies regarding your bad experience at our resort. There are very rare instances that some room amenities will not function properly, but we address it right away as we have a workaround with that. However, please know that we take all feedback seriously and bring it up to the management for prompt action. Thank you and have a great day ahead.
massive bust”
Plain and simple not worth the money. No food in house everything was sold out or never carried it. No tike driver knows where it is and not near anything walking. floor was exposed cement wifi don't even get me started. If your a westerner just skip this place.
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Dear Craig, We truly appreciate you taking time to share with us your feedback and please accept my sincere apologies for the list of concerns that were missed during our stay. This is surely not the impression we wish to leave on any guest. Please be assured that we have shared this with the team to take appropriate action for enhancement. Once again, thank you for sharing your concerns and we hope we might have an opportunity to better serve you on your future stay. Sincerely, Altaroca Mountain Resort & Events Place Team
The worst hotel ever after hundreds of hotels visited.”
Their rooms smelled like insectide. Just a minute inside their rooms made me want to throw up even half an hour after just checking the rooms. Tried to check the other rooms and it was the same. Paid so much but the room was so bad that we decided just say goodbye to our agoda payments.. The worst so far ever in the world. It is a big place with the worst upkeeps. Almost like walking into a gas chamber. Much more sleeping there
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Hi Mr. Don! Thank you for spending your time at Altaroca. We are sincerely sorry that we did not live up to your expectations regarding our amenities and facilities. However, please know that we take all feedback seriously and bring it up to the management for prompt action. Thank you.
Dirty and unprepared staff”
The resort is very Dirty even inside of the Room. The room is small so Bad and when we arrive the staff is not aware of our booking. Definitely not recommend this ressort
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Thank you Rambo for sharing your Altaroca experience, we do apologize for the inconveniences and rest assured that the team is looking deeply into your feedback and do expect urgent actions for improvements. Again, thank you so much and hoping you will again consider staying with us in your future vacation plan.
Great stay...”
PROS: ROOM RATES - very cheap and affordable... I suggest to book online para mas mura xa kesa walk-in. STAFF - Very accommodating and friendly... My request to move us from a 2nd floor to a lower floor due to young children and oldies was granted... Kuya guard let us park within the vicinity near our room that is very accessible lalo na pag buhat ng mga gamit. LOCATION - very accessible at super lapit lng sa Robinsons Antipolo, Cathedral and other tourist spots. ROOM - malaki at maluwag and toiletries were well provided... FOOD - affordable and delicious to include its complimentary breakfast. Sulit tlga. CONS Eto lng tlga.. kung maarte k, e madumi sau... so if grabe expectations mu na tulad xa s pictures sa agoda.. Bk madisappoint k. But generally the resort is clean and maintained... May mga areas lng na need improvement and maintenance. Generally, we had a great time and memorable stay in Altaroca... We will book again...
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Greetings from Altaroca Mountain Resort & Events Place. Thank you for spending time at Altaroca. We are delighted to know that you enjoyed your stay at our resort. However, we will work out more the cleanliness of our resort. Hope to see you again in the future.
Staycation”
I was a bit hesitant to book Altaroca due to some concerning reviews online -- however, our family of 6 (plus a toddler) had a great time especially if you are on a budget and is looking for a quick escape from the city. The pools were huge! And you have a choice of 3 pools depending on what you want to use. For our case, we used the Lower Pool (near the cottages) in the afternoon since it has a shade. We used the Upper Pool in the morning for some morning sunshine and the pool nearest the restaurant was the best for us, since it has a view of Antipolo where you can lounge and relax even at night. Pros: The resort was also near Robinson's Antipolo if you wish to buy some things for the staycation. Food at their restaurant was also quite good. Plus, they have coffee for you at the Reception. Another plus! Some things to look out for: The Family Rooms were located on the higher floors so we did a lot of climbing, that can also be quite tiring especially for kids and the elderly.
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Greetings from Altaroca Mountain Resort & Events Place! Thank you for choosing to spend your vacation at the resort. We are so happy to know that you and your family enjoyed your stay at Altaroca. Hoping to welcome you again in the future.
Great NYE location! ”
I was hesitant to book at first after reading the reviews here but pushed through with it. And I am glad I did. The resort was clean; there were no mosquitoes; the staff were so friendly and accommodating ~ all of them; and best of all, we saw some amazing fireworks display from nearby establishments. All in all, it was a great NYE for our family! Thank you, Altaroca...
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Warm greetings from Altaroca Mountain Resort & Events Place. Many thanks for spending time at Altaroca. We’re so happy to know that we satisfied you and your family. We are happy too that we made your NYE memorable! Hope to see you again in the future.
Relaxing place good for family and friends”
It was a pleasant stay at AltaRoca. Although its quite pricey for students/young adults, it is still worth it because of the quiet place, nice ambience and friendly staffs. I will definitely come back and recommend this with my friends and family.
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Greetings from Altaroca Mountain Resort & Events Place! Thank you for choosing to spend your vacation at the resort. We’re glad to know that you were comfortable in our amenities and the ambience of the resort. Our pleasure to serve you. Hope to see you again in the future.
Very disappointed”
We booked Altaroca for my dad's bday and when we arrived there we're quite disappointed with the area. 1. The pools are dirty with all the leaves falling from the tree and we saw a nail under the pool. 2. The room only have 2 sockets (one beside the bed and one in the cr) 3. The resort's cleanliness is not maintained properly 4. There's no bucket for the cr. 5. No intercom. Too hard to communicate with the receptionist. The only pros is that the resort is near with our place.
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Warm greetings from Altaroca Mountain Resort & Events Place. Thank you for staying at the resort. We are sincerely sorry that you were disappointed during your stay. We wish we knew what caused it so we could’ve addressed it right away. Thank you and have a great day ahead.
Facilities needs more improvement”
We stayed here during the weekend for our weekly family bonding. We booked a standard room good for 4 people but we were not informed that the room was located on the 3rd floor which was very steep to climb. The receptionist was very accommodating and offered us a Deluxe room however, the air-conditioning is not enough to cool the entire room. I asked the assistant to move us to another room but he mentioned that the cooling capacity of the air-con is still the same. Internet was down, no phone to request for a room service. Internet was down and you need to go to the restaurant to grab some water, since there is no available pitcher. The place is only good for excursions. The place also looks really different as compared to what they have on their website.
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Greetings from Altaroca Mountain Resort & Events Place! Thank you for spending your time at Altaroca. We are sincerely sorry that you experienced discomfort during your stay. As we ensure our guests’ convenience at all times, our staff would’ve been able to address your concerns have those been raised during your stay. However, please know that we take all feedback seriously and bring it up to the management for prompt action. Thank you and have a great day ahead.