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Bed, Ambassador in Almaty
Standard Double or Twin Room, Ambassador in Almaty
Bathroom, Ambassador in Almaty
Bathroom, Ambassador in Almaty
Entrance, Ambassador in Almaty
Facilities, Ambassador in Almaty
Facilities, Ambassador in Almaty

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7.5

Very good

2,035 reviews

2,035 reviews

See map
See map

8.5

Excellent

Location rating score

Excellent location
Nearby landmarks
Shtab 100 m
Central Post Office 150 m
Sport Land 270 m
Qazaqtelekom 360 m
Almaty City History Museum & Museum of Repression 380 m
Silk Way City 390 m
Stolichny 390 m
Artspace Art Gallery 470 m
Kazkontsert Hall 490 m
Nedelka Project 530 m

Ambassador

Zheltoksan Street 121, Almaly District, Almaty, Kazakhstan, 050000 - See map

Conveniently situated in the Almaly District part of Almaty, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Daily housekeeping

Laundry service

Announcements by hotel (1)
Please inform Ambassador in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Travel sustainable property

Learn More

Facilities

Airport transfer

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Check-in/out [private]

Coffee shop

Laundry service

Your dates are popular among travelersUsers are booking a place in Almaty every 16 minutes on Agoda.com
Value for money7.4
Location rating8.5
Nearest airportBoraldai Airport (BXJ)
Distance to airport12.4 km

Rooms available at Ambassador

Exceptional
Room comfort & quality

10

Suite
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 single bed and 1 king bed
Enter dates to see prices
Standard Single Room
...
  • Room size: 17 m²/183 ft²
  • Garden view
  • 1 single bed
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Standard Double or Twin Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 2 single beds
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Junior Suite
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 king bed and 1 single bed
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Superior Double Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Junior Suite - Single Use
...
    Enter dates to see prices
    Suite (1 Single Bed & 1 King Bed)
    ...
      Enter dates to see prices
      Suite Duplex
      ...
        Enter dates to see prices
        Suite Presidential
        ...
          Enter dates to see prices
          Superior Double Room Single Room
          ...
            Enter dates to see prices

            Frequently asked questions

            Does Ambassador offer laundry services?

            Yes! Ambassador provides laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

            What interesting attractions are near by Ambassador that are in walking distance?

            While remaining at Ambassador, jump start your holiday break by checking out the closest points of interest that are within walking distance to the property which include Sport Land, Almaty City History Museum & Museum of Repression, and Silk Way City.

            What are the property's policies for children's bedding at Ambassador?

            Ambassador's policy pertaining to children's bedding considers guests age 8 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

            What was the average room rate for Ambassador been in the past month?

            The typical room rate for Ambassador in the past month is 28613.64 KZT, compared to city's average of 29850.0 KZT.

            What payment cards are accepted at Ambassador?

            Ambassador accepts up to 4, with payment card options such as Visa, MasterCard, and Cash.

            What do verified guests like most about Ambassador?

            Past guests that stayed at Ambassador have given this property a rating of 8.508 for its remarkable location as the main highlight for their stay.

            What is the verified guest review consensus about Ambassador's spa?

            100.0% of our verified customer assessments have given a positive appraisal and remarks about this property's spa. You can look up on more detailed customer reviews, and comments for Ambassador down in the review section.

            What is the typical rating that past Business travelers' have given to Ambassador?

            Past business travelers that have stayed at this property have given Ambassador an average rating of 7.2. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

            What is the typical rating that past Couples' have given to Ambassador?

            Past couple travelers that have stayed at this property have given Ambassador an average rating of 7.2. You can look up on more in depth customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.

            What is the average rating that verified Families with young children have given to Ambassador?

            Verified families with young children that have stayed at this property have given Ambassador an average rating of 7.5. You can look up more thorough customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

            What do local travelers think about Ambassador?

            Verified local visitors that have stayed at this property have given Ambassador an average rating of 7.8. You can look up on more detailed customer testimonials, and comments for this property down in the review section.

            See map

            Explore the neighborhood

            What people love about Ambassador

            • 10

              Exceptional
              Location

              "Location is really good."

              BYEONGUK

              |

              May 2, 2023

            • 10

              Exceptional
              Spaciousness

              "Rooms are pretty large for the price."

              farzana

              |

              July 5, 2023

            • 9.2

              Exceptional
              Staff 

              "Amazing staff, and room was very very nice."

              sascha

              |

              June 20, 2023

            Overall rating:

            7.5

            Very good
            2,035 reviews
            Cleanliness
            7.5
            Facilities
            6.4
            Location
            8.5
            Read all reviews >
            More about Ambassador

            More about Ambassador

            Situated in the centre of Almaty, this hotel is a 10-minute walk from the Abay Opera House. It has a 24-hour reception, and all rooms feature air conditioning and a seating area. The classic-style rooms at the Ambassador offer satellite TV, a work desk, and free Wi-Fi is available. A hairdryer and slippers are provided in the private bathroom. The breakfast provided by the property is continental. The Ascension Cathedral is a 15-minute walk from the Ambassador Hotel, and the Central State Museum of Kazakhstan is a 5-minute drive away. Almaty International Airport is 16 km from the hotel.

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            Amenities and facilities

            Good
            Facilities

            6.4

            Most talked about facilities

            Internet

            3 mentions

            Breakfast

            2 mentions

            Languages spoken
            • English
            • Russian
            • Turkish
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Internet services
            • Wi-Fi in public areas
            Dining, drinking, and snacking
            • Coffee shop
            • Snack bar
            • Vending machine
            Cleanliness and safety
            • Anti-viral cleaning products
            • Body thermometer
            • Cashless payment service
            • Free face masks
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Physical distancing of at least 1 meter
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol
            Services and conveniences
            • Air conditioning in public area
            • Concierge
            • Contactless check-in/out
            • Daily housekeeping
            • Elevator
            • Heating in public area
            • Invoice provided
            • Ironing service
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Salon
            • Smoke-free property
            • Smoking area
            • Xerox/fax in business center
            For the kids
            • Kids meal
            Access
            • CCTV in common areas
            • CCTV outside property
            • Check-in/out [private]
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms
            Getting around
            • Airport transfer
            • Shuttle service

            Food and dining

            Restaurants on site
            Restaurant
            • Cuisine: Seafood, Grill/BBQ, Turkish
            • Menu: Buffet, A-la-carte

            Location

            Zheltoksan Street 121, Almaly District, Almaty, Kazakhstan, 050000
            Excellent
            Location

            8.5

            Airports
            • Boraldai Airport (BXJ)
              12.4 km
            • Almaty International Airport (ALA)
              12.8 km
            Hospital or clinic
            • SEMA Hospital
              970 m
            Convenience store
            • Small Convenience Store
              2.6 km
            Cash withdrawal
            • ATM
              800 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Children 0-7 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 8 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from14:00
            • Check-in until14:00
            • Check-out from12:00
            • Check-out until12:00

            Property announcements

            Please inform Ambassador in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

            Reviews of Ambassador from real guests

            Provided by verified guests of Agoda
            7.5
            Very good
            Cleanliness7.5
            Facilities6.4
            Location8.5
            Room comfort and quality10.0
            Service7.8
            Value for money7.4
            High score for Almaty
            Rating
            9+ Exceptional (8)
            8-9 Excellent (5)
            7-8 Very Good (6)
            6-7 Good (5)
            <6 Below Expectation (8)
            Time of the year
            Mar - May (10)
            Jun - Aug (12)
            Sep - Nov (6)
            Dec - Feb (4)

            Show reviews that mention 

            Showing 32 verified guest comments
            12
            9.2
            Exceptional
            Yigit from Turkey
            Solo traveler
            Standard Single Room
            Stayed 14 nights in April 2022

            Stay on 3rd Floor”

            First I got a room on second floor. Room was ok but pretty run down. Also there was no mini bar fridge. So I asked to change room. They moved me to 3rd floor but quickly I found out that tv was broken. Finally on 3rd room I found all I wanted. So you better avoid 2nd floor. Except those I liked my stay.

            Reviewed April 19, 2022

            See room deals

            2.8
            mustafa from Singapore
            Business traveler
            Standard Double or Twin Room
            Stayed 1 night in November 2022

            it's not what it looks like in pictures ”

            the hotel looks much older than it looks like in the pictures. The hotel is not clean, the furniture's are very old. even you cant sit on chair. sofa and the bed was dirty.

            Reviewed November 10, 2022

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            8.4
            Excellent
            DAVID from United Kingdom
            Couple
            Junior Suite
            Stayed 3 nights in August 2019

            Good Hotel in Almaty”

            I would recommend this hotel to anyone travelling to Almaty. The floor we were on had recently been renovated and was excellent, now having multi channel TV in English. Standard of breakfast had clearly been improved from previous reviews, and was good. I would not however book again with Agoda, who we have found to be poor, and have had a number of issues with during our travels. ( Having to chase them up regarding payments being taken to confirm onward bookings, and payments taken have been more than agreed price, even taking into account currency fluctuations)

            Reviewed August 09, 2019

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            9.2
            Exceptional
            Luis from United States
            Business traveler
            Standard Double or Twin Room
            Stayed 1 night in July 2016

            Good location”

            Overall, the hotel met expectations. the staff were very good and always willing to help. However, the facilities seem a bit worn down. I would stay there again due to the overall value.

            Reviewed August 10, 2016

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            7.6
            Very good
            Poon from Hong Kong SAR, China
            Solo traveler
            Standard Double or Twin Room
            Stayed 1 night in July 2018

            good location , spacious room”

            The location is quite close to main street. The room is very spacious. But some receptionist do not speak English. It is quite hard to communicate with him or her.

            Reviewed September 10, 2018

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            8.4
            Excellent
            Choon from Malaysia
            Solo traveler
            Standard Single Room
            Stayed 1 night in November 2019

            Good for short transit ”

            The room is spacious but a bit old . But I’m fine with it .

            Reviewed November 27, 2019

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            7.6
            Very good
            Shaun from United Kingdom
            Business traveler
            Superior Double Room
            Stayed 2 nights in April 2019

            Decent hotel in good locatio”

            Friendly helpful staff. Good location. Comfy room, albeit simple. Nice bed. Free Wifi, although not that reliable.

            Reviewed April 26, 2019

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            7.6
            Very good
            Shaun from United Kingdom
            Business traveler
            Standard Double or Twin Room
            Stayed 2 nights in February 2019

            Nice simple hotel in good location”

            Good location. Comfy bed. Spacious room. Decent bathroom. Free wifi. Good service.

            Reviewed March 04, 2019

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            6.8
            Good
            Yoann
            Solo traveler
            Standard Double or Twin Room
            Stayed 1 night in July 2019

            Nice place for few nights in Almaty”

            Location is convenient in the center, with supermarket, restaurants etc. closeby. The AC was working fine and the room was generally comfortable. Breakfast was good enough.

            Reviewed August 01, 2019

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            6.8
            Good
            Shaun from United Kingdom
            Solo traveler
            Junior Suite
            Stayed 2 nights in November 2018

            Decent hotel in decent location”

            Good location. Ok room. Oldish, but big. Bathroom fine. Bed big and decent. Free Wifi in the room. No exercise facilities.

            Reviewed November 18, 2018

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            6.8
            Good
            Shaun from United Kingdom
            Business traveler
            Superior Double Room
            Stayed 2 nights in October 2019

            Simple but adequate hotel”

            Good location. Helpful staff. Comfy bed. The bathroom is fine. Free wifi in the rooms.

            Reviewed October 13, 2019

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            6.8
            Good
            Yoann
            Solo traveler
            Standard Single Room
            Stayed 3 nights in July 2019

            Good for weekend stay”

            Great location in the center, staff was nice. However, they could give more towels and bathroom amenities. Air conditioned was working fine, more than appreciated for a summer visit.

            Reviewed August 01, 2019

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            6.4
            Good
            Keebiu from China
            Solo traveler
            Standard Double or Twin Room
            Stayed 2 nights in April 2016

            they change towel everyday except the one on the floor, after four day, they charge me extra money for too dirty to clean it.”

            good hotel but some problems in management

            Reviewed April 22, 2016

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            6.0
            Ardian from Indonesia
            Family with young children
            Stayed 1 night in July 2019

            water is not hot enough”

            shower inside bathroom water is not hot enough

            Reviewed September 29, 2019

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            2.4
            Arno from Thailand
            Solo traveler
            Standard Double or Twin Room
            Stayed 2 nights in July 2018

            Old hotel with poor maintenance”

            -- old smelly carpets on corridor and room -- ongoing construction in neighborhood room -- room walls, doors and bathroom need immediate renovation -- payment of room: two different credit cards not accepted (adviced to have sufficient cash/tenge for payment) -- average breakfast buffet/staff not high attention

            Reviewed July 08, 2018

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            10.0
            Exceptional
            farzana from India
            Couple
            Superior Double Room
            Stayed 2 nights in May 2023

            Exceptional”

            Best place to stay @ almaty. Rooms are pretty large for the price.

            Reviewed July 05, 2023

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            9.2
            Exceptional
            sascha from United Arab Emirates
            Family with young children
            Suite
            Stayed 2 nights in March 2023

            Best hotel in Almaty ”

            Amazing staff, and room was very very nice. Great value for money too

            Reviewed June 20, 2023

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            10.0
            Exceptional
            BYEONGUK from South Korea
            Business traveler
            Standard Double or Twin Room
            Stayed 1 night in April 2023

            Good Place”

            Location is really good. And room condition is also great

            Reviewed May 03, 2023

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            9.0
            Exceptional
            Roy from Switzerland
            Couple
            Standard Double or Twin Room
            Stayed 2 nights in October 2015

            recht zentral, Parkplatz hinter dem Haus”

            Englischkenntnisse des Personals, Lage und Freundlichkeit

            Wir kamen um 8 Uhr an und konnten usner Zimmer gleich beziehen. Dazu konnten wir auch geich noch schnell frühstücken. Gleichzeitig ist aber das Frühstücksbuffet der Schwachpunkt hier. Zwar reichhaltig, aber es wirkt billig. Da wird unnötig gespart. Man geht natürliczh nicht hungrig weg, aber zewi stark mit Wasser verdünnte Säfte sind schlechter als gar kein Saft.

            Reviewed October 18, 2015

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            7.6
            Very good
            AKIRA
            Solo traveler
            Standard Single Room
            Stayed 4 nights in April 2019

            鍵を預けないと部屋は掃除をしてくれません”

            外出時に鍵を預けようとしたら「チェックアウトするのか?」と聞かれたので「外出するだけ。鍵を預けなくていいのか?」ときいたところ、持っていってよいとの回答。外出から戻ってきたら、掃除はされていませんでした。おそらく、それぞれの意識相違によるものですが、外出時は鍵を預けておくべきです。 朝ご飯は、1階のレストランで食べられますが、毎日同じです。 エレベータはありますが、利用できませんでした。今回は2階だったので、なんとかなりましたが、それ以上上だとつらいかもしれません。

            Reviewed May 11, 2019

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            12
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