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Bar, Anantara Hoi An Resort in Hoi An
Deluxe Balcony Room - Guestroom, Anantara Hoi An Resort in Hoi An
a woman standing in front of a lush green garden, Anantara Hoi An Resort in Hoi An
Lobby, Anantara Hoi An Resort in Hoi An
Lobby, Anantara Hoi An Resort in Hoi An
Swimming pool [outdoor], Anantara Hoi An Resort in Hoi An
Swimming pool [outdoor], Anantara Hoi An Resort in Hoi An

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8.9

Excellent

702 reviews

702 reviews

Breakfast10
Swimming Pool2
Housekeeping2
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Be Ny Souvenir Shop

110 m

Bich Tham Custom Tailor

120 m

Kim Thy Tailor

130 m

Thang Shoes Shop

130 m

Le Phuong Taylor Hoi An

130 m

Popular landmarks
Precious Heritage by Rehahn

250 m

Hoi An Night Market

520 m

Central Market

560 m

Fukian Assembly Hall (Phuc Kien)

630 m

Hoi An Ancient Town

840 m

Closest landmarks
Fai foo tattoo

140 m

Cloth Shop Anna - Tailors

150 m

Red Apple Tailors

150 m

Mr Lai 24 h Clothes shop

150 m

Thi Tailor

160 m

Anantara Hoi An Resort

1 Pham Hong Thai, Cam Chau, Hoi An, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cam Chau, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Hoi An Ancient Town. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Inside city center

Front desk [24-hour]

Airport transfer

Excellent breakfast

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Spa

Pets allowed

Shuttle service

Your dates are popular among travelersUsers are booking a place in Hoi An every 1 minutes on Agoda.com
Value for money8.4
Distance to city center0.3 km
Location rating9.4
Nearest airportDa Nang International Airport (DAD)
Distance to airport24.6 km

Rooms available at Anantara Hoi An Resort

Excellent
Room comfort & quality

8.9

Deluxe Garden View
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Deluxe Balcony Room
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Deluxe Suite River View
...
  • Room size: 42 m²/452 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Suite River View
...
  • Room size: 42 m²/452 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Deluxe Suite with Garden View
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Twin Suite with River View
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Premium Suite with River View
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Twin Suite with Garden View
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Deluxe Queen Suite with River View
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Deluxe Queen Suite with Garden View
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Anantara Hoi An Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Anantara Hoi An Resort?

Anantara Hoi An Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 104 USD. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Anantara Hoi An Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Anantara Hoi An Resort has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hội An with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Anantara Hoi An Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Anantara Hoi An Resort.

What are my dining options at Anantara Hoi An Resort?

Anantara Hoi An Resort features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Anantara Hoi An Resort?

Anantara Hoi An Resort does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Anantara Hoi An Resort?

Anantara Hoi An Resort’s neighborhood is Cam Chau which includes popular restaurants such as Nhan's Kitchen, Dingo Deli and Orivy.

What popular shopping places are close to Anantara Hoi An Resort?

Located in the Cam Chau area, Anantara Hoi An Resort is close to great shopping choices like Be Ny Souvenir Shop, Bich Tham Custom Tailor and Kim Thy Tailor.

See map

Explore the neighborhood

What people love about Anantara Hoi An Resort

  • 10

    Exceptional
    Location

    "It was the perfect location to easily explore Hoi an from and the perfect place to retreat to for a midday rest by the pool - out of the heat and hustle."

    Laura

    |

    July 21, 2022

  • 10

    Exceptional
    Location

    "The location is excellent, within walking distance to the markets and the old city."

    Sonia

    |

    December 29, 2020

  • 8.8

    Excellent
    Breakfast

    "The toaster at breakfast was useless."

    Alan

    |

    August 30, 2022

Property ranking|Compared to 1,043 Hoi An properties
See all rankings
Location score
9.4/10
Room comfort score
8.9/10
Cleanliness score
9.3/10
Room size
41 sqm.
Better than
96
%
of Hoi An properties
Better than
93
%
of Hoi An properties
Better than
87
%
of Hoi An properties
Bigger than
85
%
of Hoi An properties
Overall rating:

8.9

Excellent
702 reviews
Cleanliness
9.3
Facilities
8.6
Location
9.4
Read all reviews >
What travelers say they love:
Very comfortable rooms and stay.
Sapna from India
Family with young children
More about Anantara Hoi An Resort

More about Anantara Hoi An Resort

Anantara Hoi An Resort

Situated in Hoi An city center, Anantara Hoi An Resort is the perfect place to experience Hoi An and its surroundings. With a wide number of attractions to discover, this sought-after part of town will not cease to amaze you.
Have a hassle-free trip while enjoying the services and amenities offered by Anantara Hoi An Resort. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the resort can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the resort make it easy to plan your day trips, sightseeing, and more around Hoi An.
If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site. The resort provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the resort's on-site fireplace will keep you warm.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Anantara Hoi An Resort guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Anantara Hoi An Resort include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The resort also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Anantara Hoi An Resort. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. A night in at the resort's bar and nightclub can be as fun as a night out with your travel companions.
Guest can choose to have groceries delivered to their room at Anantara Hoi An Resort, for exceptional convenience and ease of dining. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Anantara Hoi An Resort are designed for escape and relaxation. Don't forget to explore the resort's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the resort's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the resort's fitness facility. Have some easy fun without traveling far, while playing yoga room at Anantara Hoi An Resort. Have fun with your friends or family, or even meet new people at the library and games room.
Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Anantara Hoi An Resort provides an excellent base for exploring the sights of Hoi An in-depth. Keep your vacation simple, with a visit to An Bang Beach just 4.0 km away, where the ocean breeze makes you instantly feel relaxed. The best way to remember your time in Hoi An is with a nice gift at Hoi An Night Market located about 510 m away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 94% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 96% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 93% of other accommodations in Hoi An.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Breakfast

77 mentions

Swimming Pool

56 mentions

Beach

20 mentions

Food & Dining

19 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by stairs
  • Accessible toilet
  • Accessible vanities
  • Air conditioning
  • Alarm clock
  • Alcohol
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dressing room
  • DVD/CD player
  • Exterior corridor
  • Fan
  • Fire extinguisher
  • Fireplace
  • Free bottled water
  • Free welcome drink
  • Fruits/snacks
  • Hair dryer
  • Heating
  • Hypoallergenic
  • In-room safe box
  • Interconnecting room(s) available
  • iPod docking station
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Locker
  • Mini bar
  • Mirror
  • Non-smoking
  • Pajamas
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wine glasses
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Buffet
Restaurants on site
Art Space
  • Cuisine: American, European, International
Lanterns
  • Cuisine: American, Asian, International
  • Menu: Buffet
Hoi An Riverside Restaurant
  • Cuisine: American, Asian, International

Location

1 Pham Hong Thai, Cam Chau, Hoi An, Vietnam
Exceptional
Location

9.4

Airports
  • Da Nang International Airport (DAD)
    24.6 km 49 min drive
  • Chu Lai Airport (VCL)
    64.8 km
Public transportation
  • Nguyen Tat Thanh Bus Station
    1.9 km
Hospital or clinic
  • Fai foo tattoo
    140 m
Shopping
  • Hoi An Night Market
    520 m
Convenience store
  • Mini Mart
    1.2 km
Cash withdrawal
  • ATM
    330 m

What's nearby

Popular landmarks
  • Precious Heritage by Rehahn
    250 m
  • Hoi An Night Market
    520 m
  • Central Market
    560 m
  • Fukian Assembly Hall (Phuc Kien)
    630 m
  • Hoi An Ancient Town
    840 m
  • Old House of Tan Ky
    930 m
  • Japanese Covered Bridge
    1.1 km
  • Tra Que Vegetable Village
    2.6 km
  • Cua Dai Beach
    3.6 km
  • An Bang Beach
    4.0 km
Nearby landmarks
  • Be Ny Souvenir Shop
    110 m
  • Bich Tham Custom Tailor
    120 m
  • Kim Thy Tailor
    130 m
  • Thang Shoes Shop
    130 m
  • Le Phuong Taylor Hoi An
    130 m
  • Tan Tan Personal Tailoring
    130 m
  • Sun Cloth Shop
    130 m
  • Fai foo tattoo
    140 m
  • The First - Shoe Shop
    140 m
  • Tony The Tailor
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-4 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 5-11 years old will be charged USD 30 per child per night with extra bedding and breakfast provided.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee104 USD
  • Distance from city center0.3 km
  • Travel time to airport (minutes)45
The property
  • Number of bars/lounges2
  • Number of floors3
  • Number of restaurants2
  • Number of rooms 94
  • Room voltage220
  • Year property opened2004

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Anantara Hoi An Resort from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities8.6
Location9.4
Room comfort and quality8.9
Service9.1
Value for money8.4
High score for Hoi An
Rating
9+ Exceptional (292)
8-9 Excellent (148)
7-8 Very Good (81)
6-7 Good (16)
<6 Below Expectation (14)
Time of the year
Mar - May (146)
Jun - Aug (177)
Sep - Nov (126)
Dec - Feb (102)
All guests (639)
All room types
All languages

Show reviews that mention 

Showing 551 verified guest comments
12345
10.0
Exceptional
Thuan from United States
Couple
Deluxe Balcony Room
Stayed 2 nights in January 2020

Wow. Exceptional service. Luxurious rooms and facilities.”

We have stayed at the Anantara Hoi An numerous times and have brought many friends with us on our trips to Vietnam. The staff here, particularly Ms. Van at the front desk, continue to provide exceptional service. My partner left his wallet filled with credit cards and $700 USD in cash in the taxi on the way to the airport. The taxi driver brought back to the Anantara as this is where he picked us up. Ms. Van immediately emailed us. And even though it was two days before Tet, she was able to overnight it to our hotel in Ho Chi Minh City as we were departing the following morning. And she refused a tip. Wow. Exceptional and extraordinary service. Important to note also is that their rooms have recently been updated so not only are accommodations continue to be spotless, but they are brand new and comfortable. F&B staff in the restaurants and the bellmen were all friendly, professional and quite competent as well. An excellent experience all around and will highly recommend.

Reviewed February 03, 2020

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Dear Thuan, Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. Pieter van der Hoeven General Manager

Responded June 03, 2020
Anantara Hoi An Resort
10.0
Exceptional
Sonia from Netherlands
Family with teens
Stayed 4 nights in December 2020

Wonderful gem of a hotel”

If you love the grandeur of colonial hotels, this is the place for you. Despite being builtin the last 10 years, no attention has been spared to detail and you will be taken back to staying at a "grande dame" of a hotel from the 1920s but with the modern amenities. The location is excellent, within walking distance to the markets and the old city. The pool is large and clean and relaxing, the spa treatments are wonderful, and the restaurants all serve delicious fare. Moreover, the staff go out of their way to be helpful and friendly at all times. I will be sure to stay here again, as this is a new favourite for us in Hoi An.

Reviewed December 29, 2020

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10.0
Exceptional
hyunji from South Korea
Family with young children
Deluxe Balcony Room
Stayed 1 night in July 2019

Exceptional”

Hello, I had stayed at Anantata Hoian it was greate experience. And I'm quite impressive on capsule coffee in the room served as amenity.May I know the brand? Thank you

Reviewed February 16, 2020

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Dear valued guest, Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. The coffee we serve in the room as amenities is the Folliet Espresso Capsules. We are glad that you enjoy it. All of us hope to be of service again. Pieter van der Hoeven General Manager

Responded February 17, 2020
Anantara Hoi An Resort
10.0
Exceptional
sheryl from Vietnam
Solo traveler
Deluxe Balcony Room
Stayed 3 nights in June 2020

Excellent value for money - a piece of heaven”

Location, location, location Plus service with a smile This location on the river provides picturesque views, easy walking distance to Ancient Town and at this time excellent promotions!

Reviewed June 14, 2020

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Dear Sheryl, Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. Pieter van der Hoeven General Manager

Responded June 15, 2020
Anantara Hoi An Resort
10.0
Exceptional
Christian from Australia
Couple
Deluxe Balcony Room
Stayed 7 nights in March 2020

Beautiful in every aspect. Great location near old town but still very much a resort.”

Everything from staff, location, facilities and food.

Reviewed March 16, 2020

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Dear Christian, Thank you for taking your time to provide your feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. Pieter van der Hoeven General Manager

Responded March 17, 2020
Anantara Hoi An Resort
9.6
Exceptional
Steven from United States
Couple
Deluxe Balcony Room
Stayed 2 nights in November 2019

Excellent ”

The staff was amazing. They were attentive to every need. They helped us whenever we need directions . I lost my wallet and they helped me through the process. Thank you to all the staff for making it a wonderful stay

Reviewed November 10, 2019

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Dear Steven, Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. It is our pleasure to take care of your belongings and assist whenever you need. All of us hope to be of service again. Pieter van der Hoeven General Manager

Responded November 11, 2019
Anantara Hoi An Resort
9.6
Exceptional
Susan from Australia
Couple
Deluxe Balcony Room
Stayed 2 nights in May 2019

Lovely hotel with great service”

Stayed for 2 nights, very close to the old town. Really enjoyed our stay here. We would here again stay again. Breakfast is fabulous with a great view over the Thu Bon river.

Reviewed May 26, 2019

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Dear Susan, Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. Pieter van der Hoeven General Manager

Responded May 28, 2019
Anantara Hoi An Resort
10.0
Exceptional
Ramah from Indonesia
Couple
Deluxe Balcony Room
Stayed 2 nights in September 2019

Exceptional”

Great location, beautiful decorated hotel resort & very attentive staffs.

Reviewed September 30, 2019

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Dear Ramah, Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. Pieter van der Hoeven General Manager

Responded October 23, 2019
Anantara Hoi An Resort
9.2
Exceptional
Susan from Australia
Couple
Deluxe Balcony Room
Stayed 7 nights in February 2020

Beautiful Hotel close to the Old town”

This is our second stay here and we love it. The staff are fabulous and the breakfast is great. I will stay here again when we return to Hoi An.

Reviewed February 21, 2020

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Dear Susan, Thank you for taking your time to provide us the feedback. We are pleased that your back stay with us was also a memorable one. All of us hope to be of service again. Pieter van der Hoeven General Manager

Responded February 24, 2020
Anantara Hoi An Resort
7.6
Very good
Magnus from Vietnam
Group
Deluxe Garden View
Stayed 3 nights in August 2019

Very good”

Nice place great location but very expensive. The wifi was so bad you couldn’t use it very very slow. The staff were brilliant and the food was very good.

Reviewed August 05, 2019

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Dear Magnus, Thank you for taking your time to provide us the feedback. We are sorry that the Wifi did not meet your expectation. We are renovating & updating the Operation Program which is the reason that it is not stable. We have fixes it and once again we are sorry for making incovenience to you. Overall we are pleased that your stay with us was acceptable. All of us hope to be of service again. Pieter van der Hoeven General Manager

Responded August 05, 2019
Anantara Hoi An Resort
8.0
Excellent
Tam from Vietnam
Group
Deluxe Balcony Room
Stayed 2 nights in March 2022

Very good”

Staffs and services are very good!

Reviewed March 12, 2022

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Xin chào anh/chị, Cảm ơn anh/chị đã dành thời gian đưa ra đánh giá của mình đến Anantara Hội An. Chúng tôi rất vui và hân hạnh khi được biết rằng anh chị đã tận hưởng kỳ nghỉ của mình tại khu nghỉ mát. Rất mong được chào đón anh chị trong lần đến. Trân trọng, Pieter van der Hoeven Tổng Quản Lý

Responded March 14, 2022
Anantara Hoi An Resort
7.2
Very good
PHUONG from Vietnam
Solo traveler
Stayed 1 night in December 2020

Its overall just an OK service!”

Nothing impressed me much! Could have chosen another cheaper option with similar services.

Reviewed April 05, 2022

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Xin chao Ms. Phuong, Thank you for taking your time to provide us a feedback. We are sorry that overall the resort did not meet your expectation. We appreciate your feedback and will enhance our service every day to ensure your next stay with us will be a great experience as we normally received feedbacks from guests. All of us hope to be of service again. Pieter van der Hoeven Regional General Manager - Indochina

Responded April 06, 2022
Anantara Hoi An Resort
6.8
Good
Patricia from United Kingdom
Couple
Deluxe Suite River View
Stayed 4 nights in January 2020

A little tired”

Staff lovely but hotel needs some love , care and attention , decor liking worn and outdated

Reviewed January 20, 2020

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Dear Patricia, Thank you for taking your time to provide us the feedback. We are sorry that the resort colonial design and caring service did not meet your expectation. Mr Patricia, we are very regret that we did not aware of this during your stay with us, to give a suitable action. All of us still hope to be of service again, we then will ensure your stay with our best attention. Pieter van der Hoeven General Manager

Responded January 21, 2020
Anantara Hoi An Resort
9.3
Exceptional
Verity from United Kingdom
Couple
Stayed 2 nights in August 2012

Peaceful get-away in beautiful Hoi An”

Rooms, comfortable beds, location, gardens, food - everything!

After backpacking through southern Vietnam for a few weeks, we arrived in Hoi An and had two nights in the Life Heritage resort to re-charge our batteries before traveling upwards towards Hanoi. Well, recharge is certainly what we did. Upon arriving, the lovely staff greeted us with drinks and although we arrived a few hours early than regular check-in, they did their very best to accommodate us and we had a room within 10 minutes. The rooms are fantastically clean, lots of space to move around in (which is a plus after hostels and sleeping buses) and the bathroom is big and beautiful with a lovely sunken bathtub and a high pressure shower. The TV has lots of channels if you want to just lie on your (mega-comfy) bed and chill out and the mini-bar is stocked with reasonably priced drinks. Breakfast is included with the room and is a huge buffet breakfast, with everything from local pho to Western fare such as pancakes, omelets, bacon, sausages etc. I would say that besides the rooms, staff and food at the hotel, the location for us was a real reason to stay at the hotel. The hotel is located at the end of one of the main streets of Hoi An, so that it is still in the old centre but at the same time, it is gloriously peaceful because it is in its own nook right by the river. You can walk to the main market and streets of Hoi An within 5 minutes, which is a lot better than a bunch of hotels/hostels some of our other friends stayed at while traveling. In short, if you are up for spending a little more money for luxury, comfort and an unforgettable experience while in Hoi An, you should be staying at the Life Heritage Resort.

Reviewed August 20, 2012

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9.0
Exceptional
Anna from Australia
Couple
Deluxe Garden View
Stayed 5 nights in August 2015

Lovely serene resort”

Nice pool, great room, attentive staff

We loved our 5 night stay at Anantara, in a Junior Garden View Suite. The tranquil atmosphere was wonderfully relaxing and the staff always went the extra mile, with a smile. We spent most days by the pool, as the weather was extremely hot, but at night we ventured into Old Town for dinner. It's a 10 minute walk to markets, shopping and restaurants. Hoi An offers some truly remarkable food! The hotel is located in a great position by the river - close to all the action, but far enough to relax and enjoy some peace and quiet. Breakfast was very nice too, overlooking the river. We ate dinner once at the resort - food was quite nice, but you can find better in town. I do however recommend the hotel's Irish bar "O'Malleys" for fantastic cocktails in air-conditioned comfort (the August heat/humidity is relentless, even at night) or you can sit outside under the lanterns. What distinguishes this resort from others is the attention to detail, even with little things, that make your stay so much more personal and enjoyable. The staff were so friendly and seemed to enjoy working there, particularly the pool bar staff. The room was very nice and had excellent air conditioning! Only negative is the temperature of the pool - it's a little bit too warm. I highly recommend this resort!

Reviewed August 24, 2015

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9.7
Exceptional
eugenia from United Kingdom
Couple
Stayed 1 night in November 2010

discrete southeast asian luxury”

discrete luxury. the rate are almost too low for what you are given. they could charge more.
nothing

easily the best hotel in hoi an. discrete southeast asian luxury. service was attentive. room was beautiful. resort was refined and sophisticated unlike the rest of hotels in hoi an. the price in unbeatable. i paid 2.5 times after to stay at victoria hoi an under the impression that it's a better hotel. wrong. victoria hoi an was horrible. room was stale and sheets and pillows smelled. cheesy club med group. i immediately checked out and went back to life heritage. one interesting point. i accidentally caught a glimpse of an employee cleaning a room and i was amazed at how meticulous she was. she was wiping every single possible surface! closets, handles, cabinet doors, mirror frames, chair frames... everything.

Reviewed November 20, 2010

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8.7
Excellent
Bob from United Kingdom
Couple
Stayed 2 nights in November 2012

Beautiful & great location. Staff could be better.”

Location, beautiful rooms and buildings, breakfast service, pool.

we stayed 3 nights in this hotel looking to make hoi an one of the highlights of our trip in vietnam by choosing a nice looking resort type hotel. we were not disappointed when we arrived. very central, by the river, and easy to get to the beautiful beach by complimentary hotel bike. staff were not always as friendly and helpful as you'd expect in a place like this. after many very good experiences in other hotels in vietnam we found this below standard. upon check in we weren't made to feel that welcome, had to carry our own bags to the room, they walked us to the bottom of the stairs. we don't need much, but it was just odd. breakfast service is excellent, staff are very nice and attentive. the bellboys and front desk staff are lazy and made us store the bikes, didn't show us where, just pointed. strange. they check your room 3 times a day, not sure why. we just put the dnd sign on most days. prices in mini bar are extortionate compared to rest of hoi an. most other services are overpriced too. all in all loved our stay, would go back (at the right price) but some new management would make this a 10.

Reviewed December 04, 2012

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9.3
Exceptional
Anne from Ireland
Couple
Stayed 4 nights in August 2011

Fine hotel with fabulous rooms”

Locatoin of Hotel , swimming pool and Room size

hoi an is a beautiful historic town and staying at the life heritage resort allowed us to fully appreciated all aspects of our holiday. the hotel staff were welcoming but the room took the biscuit. we booked a superior garden view room which was located on the first floor of a beautiful colonial building, magnificently maintained. our room was similar to a studio apartment (without the kitchen). it had its own front door with 2 day beds on the very expansive verandah; a sitting area with a lovely couch, up 3 steps to the bedroom which was beautiful. then there were double sliding doors through to the bathroom which was fitted with bamboo trimmiings. truly special. the pool was great on a hot day, trips to the beach were easy by hotel car/bus or taxi 10 minutes drive and tailoriing in hoi an was great fun. breakfast and pool side food was great.

Reviewed September 10, 2011

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10.0
Exceptional
Ivy from Singapore
Couple
Deluxe Garden View
Stayed 3 nights in January 2013

Fantastic hotel, great staff & the best location”

Location, service, room standards were great, cleaniness

Initially we were torn between choosing a beach resort or Life Heritage which is in Hoi An town but we had no regrets at all choosing this hotel. Life heritage has the best location, best service & best interior in Hoi An if I might say. We were able to cycle to town which is like right infront of the hotel using the complimentary bicycles. We had easy access to good restaurants & cafes in Hoi An as well which is a plus. If we had chosen to stay at the beach, we will have to take a shuttle bus to & fro which can be very exhausting but there is really nothing much near the beach so travelers might really have to make this trip daily so staying in town in Hoi An is the best choice for anyone looking forward to spending time in the ancient town.

Reviewed January 09, 2013

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10.0
Exceptional
Linda from United Kingdom
Couple
Stayed 8 nights in October 2011

Fabulous Hotel, great rooms, fab location!”

Right in Hoi An with restaurants and shopping on doorstep! Lovely staff.

we choose 8 nights to relax at this hotel and were not disappointed. fabulous rooms as standard. lovely comfy beds, spacious accommodation and lovely daybeds on veranda. just be careful when using shower for privacy and extreme slippery! strange pool with all sides shallow leading to deep in middle. in october the sun sets through trees around 4pm with few beds in sun... but you get to find out those and sit there if you love the sun like i do! right on doorstep of charming hoi an - restaurants abound, interesting shops and of course lots of dressmaking and shoe making options! we trusted a shoe maker to make 3 pairs of shoes (1 mans, 1 ladies dance pair and pair of sandals) in 24 hours and were disappointed! so please leave a lot more time -perhaps we were unlucky but the sandals were ok nothing special, both shoes shoddy (not finished properly, infact husbands pair tore in his hands whilst trying to get on!& my dance pair were poor quality regardless of cheap price) needless to say we did not buy but it was embarrasing. check out gourmet garden resaurant - in the middle - amazing food for price with smiling staff - different menu, could have eaten there every night! restaurants on river - samey and staff quite sullen - so go further in and pay a bit extra! would thoroughly recommend life heritage especially in rainy season when you don't wont to be bothered getting expensive taxis into town every night and can shop/mooch when it rains. we had poolside room, 2nd floor and it was a bit noisy with kids etc in pool but we were so comfortable we couldn't be bothered to move. free computers, food in hotel ok but expensive as expected. lots of little touches, fruit & biscuits on arrival, umbrellas in room, complimentary water and i asked for & was given lipton teabags and fresh milk for tea - great! breakfast fab - try the fresh pancakes - banana & cocunut plus eggs to order.you will not be disppointed with this hotel and we are hard to please! enjoy

Reviewed October 17, 2011

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