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Arena Black Lion
Arena Black Lion
Arena Black Lion
Arena Black Lion
Arena Black Lion
Arena Black Lion
Arena Black Lion

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8.6

Excellent

871 reviews

871 reviews

Housekeeping7
Breakfast4
Food & Dining1
See map

8.4

Excellent

Location rating score

Excellent location - 250 meters from city center
Excellent for walking
Walkable places
Manchester Cathedral

260 m

Rileys

260 m

Parsonage Gardens

280 m

Manchester Cathedral Summer Concerts

300 m

Barton Arcade

300 m

Popular landmarks
Manchester Arena

450 m

National Football Museum

470 m

The John Rylands Library

490 m

Manchester Town Hall

680 m

Manchester Art Gallery

850 m

Closest landmarks
Chapel Wharf

110 m

Exchange Station

160 m

The Lowry Hotel

170 m

Deva City Office Park Manchester

240 m

Greengate

250 m

Newly renovated

Arena Black Lion

65 Chapel Street, Manchester City Center, Manchester, United Kingdom, M3 5BZ - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Manchester City Center part of Manchester, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Science and Industry Museum. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

400 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Newly renovated

260 meters to Manchester Cathedral

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Breakfast [free]

Restaurants

Bar

Laundry service

This property is in high demand!

3 travelers have booked today.

Value for money7.7
Location rating8.4
Nearest airportManchester Airport (MAN)
Distance to airport14.1 km

Rooms available at Arena Black Lion

Deluxe King Room
...
  • City view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Double Bed Room(Ensuite)
...
  • Room size: 19 m²/205 ft²
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Quadruple Room with Shared Bathroom
...
  • Room size: 19 m²/205 ft²
  • 4 single beds
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Basic Twin Room with No Window
...
  • Room size: 14 m²/151 ft²
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Small Family Room(Ensuite)
...
  • Room size: 19 m²/205 ft²
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Double Room with Private Bathroom
...
  • 1 double bed
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Quadruple Room, Shared Bathroom (4 twin beds)
...
    Enter dates to see prices
    Double Com
    ...
      Enter dates to see prices
      ECONOMIC 1 TWIN BED
      ...
        Enter dates to see prices
        Quadruple Room
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Arena Black Lion?

          Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Arena Black Lion?

          For those who wish to drive their own cars, Arena Black Lion has a car park that's close to the hotel. Parking is available for a fee of 10 GBP per day.

          What are my dining options at Arena Black Lion?

          Arena Black Lion features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Light meal like coffee or tea and desserts are served using only quality ingredients.

          What is the smoking policy at Arena Black Lion?

          Arena Black Lion does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What is the closest train, metro, or bus station to Arena Black Lion?

          The closest train, metro, or bus station is Salford Central Train Station, 400 m away from Arena Black Lion.

          What restaurants are nearby Arena Black Lion?

          Arena Black Lion’s neighborhood is Manchester City Center which includes popular restaurants such as Albert's Schloss, TOPS Buffet and The Paramount.

          What popular shopping places are close to Arena Black Lion?

          Located in the Manchester City Center area, Arena Black Lion is close to great shopping choices like Manchester Arndale, Arndale Market and Barton Arcade.

          What are popular attractions near Arena Black Lion?

          Arena Black Lion’s location in the Manchester City Center neighborhood makes it close to famous attractions including Science and Industry Museum, National Football Museum and Manchester Art Gallery.

          Show more questions
          See map

          Explore the neighborhood

          What people love about Arena Black Lion

          • 10

            Exceptional

            "Would definitely recommend and will definitely stay here again."

            Emma

            |

            October 17, 2022

          • 9.6

            Exceptional
            Cleanliness

            "Comfy beds clean room good price."

            Josh

            |

            June 12, 2022

          • 10

            Exceptional

            "Had a great one night's stay here."

            Yunus

            |

            June 5, 2022

          Property ranking|Compared to 726 Manchester properties
          See all rankings
          Cheapest price score
          Location score
          8.4/10
          Value for money score
          7.7/10
          Service score
          8.2/10
          Better than
          98
          %
          of Manchester properties
          Better than
          94
          %
          of Manchester properties
          Better than
          93
          %
          of Manchester properties
          Better than
          92
          %
          of Manchester properties
          Overall rating:

          8.6

          Excellent
          871 reviews
          Cleanliness
          7.2
          Facilities
          6.6
          Location
          8.4
          Read all reviews >
          More about Arena Black Lion

          More about Arena Black Lion

          Arena Black Lion

          Take advantage of the many attractions Manchester has to offer with a stay at Arena Black Lion. Go beyond the touristy and get deeper into the offerings of Manchester with a stay at Arena Black Lion, located merely 920 m from Science and Industry Museum.
          Have a hassle-free trip while enjoying the services and amenities offered by Arena Black Lion. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
          Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
          Equipped with handy amenities, guestrooms at Arena Black Lion guarantee a comfortable stay for all travelers. Some rooms at Arena Black Lion are equipped with linen service for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers instant coffee and instant tea in some rooms for when you feel like it is needed.
          It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


          Arena Black Lion

          Take advantage of the many attractions Manchester has to offer with a stay at Arena Black Lion. Go beyond the touristy and get deeper into the offerings of Manchester with a stay at Arena Black Lion, located merely 920 m from Science and Industry Museum.
          Have a hassle-free trip while enjoying the services and amenities offered by Arena Black Lion. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
          Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
          Equipped with handy amenities, guestrooms at Arena Black Lion guarantee a comfortable stay for all travelers. Some rooms at Arena Black Lion are equipped with linen service for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers instant coffee and instant tea in some rooms for when you feel like it is needed.
          It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


          Dining and things to do

          Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Arena Black Lion. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.


          Around the property

          Take advantage of the opportunity to explore Manchester while in the city. Get fanatical at Etihad Stadium located 3.2 km away. During the season, you can buy tickets to see home games and cheer with the locals. Manchester Town Hall is located 680 m away, and is one of the most famous tourist spots to visit and photograph.


          Around the property

          Take advantage of the opportunity to explore Manchester while in the city. Get fanatical at Etihad Stadium located 3.2 km away. During the season, you can buy tickets to see home games and cheer with the locals. Manchester Town Hall is located 680 m away, and is one of the most famous tourist spots to visit and photograph.


          Reasons to stay here

          Rooms don't get much cheaper than here, being less than 95% of the city's accommodation.
          This hotel beats 93% of accommodations in the city on value for money.
          It's hard to beat the room comfort here, which is rated higher than 94% of other accommodations in Manchester.

          Amenities and facilities
          Good
          Facilities

          6.6

          Most talked about facilities

          Breakfast

          1 mention

          Internet

          1 mention

          Languages spoken

          • English

          Internet access

          • Free Wi-Fi in all rooms!
          • Internet services
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Billiards
          • On-site entertainment

          Cleanliness and safety

          • Anti-viral cleaning products
          • Body thermometer
          • Breakfast takeaway service
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Doctor/nurse on call
          • First aid kit
          • Free face masks
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Room sanitization opt-out available
          • Rooms sanitized between stays
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Shared stationery removed
          • Staff trained in safety protocol
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • Alcohol
          • Alternative meal arrangement
          • Bar
          • Breakfast [free]
          • Happy hour
          • Restaurants

          Services and conveniences

          • Contactless check-in/out
          • Daily housekeeping
          • Doorman
          • Elevator
          • Food delivery
          • Heating in public area
          • Invoice provided
          • Ironing service
          • Laundry service
          • Luggage storage
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area

          Access

          • Adult-only property
          • Buzzer/wireless intercom
          • CCTV in common areas
          • CCTV outside property
          • Check-in/out [express]
          • Check-in/out [private]
          • Check-in [24-hour]
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          • Smoke alarms

          Getting around

          • Car park [charges apply]
          • Car park [nearby]

          Available in all rooms

          • Carbon monoxide detector
          • Carpeting
          • Closet
          • Clothes rack
          • Complimentary tea
          • Exterior corridor
          • Fan
          • Fire extinguisher
          • First aid kit
          • Free bottled water
          • Free instant coffee
          • Hair dryer
          • Heating
          • Ironing facilities
          • Linens
          • Mirror
          • Non-smoking
          • Private bathroom
          • Reading light
          • Safety/security feature
          • Satellite/cable channels
          • Shower
          • Sleep comfort items
          • Smoke detector
          • Soundproofing
          • Streaming service like Netflix
          • Toiletries
          • Towels
          • Trash cans
          • Wake-up service
          • Walk-in shower
          • Wi-Fi [free]
          • Window
          • Wooden/parqueted flooring
          Food and dining
          Breakfast options
          • Continental
          Location
          65 Chapel Street, Manchester City Center, Manchester, United Kingdom, M3 5BZ
          Excellent
          Location

          8.4

          Airports

          • Manchester Airport (MAN)
            14.1 km
          • Liverpool John Lennon Airport (LPL)
            43.3 km

          Public transportation

          • Salford Central Train Station
            400 m
          • Manchester Victoria Train Station
            540 m

          Hospital or clinic

          • Smylife
            620 m

          Shopping

          • Manchester Arndale
            470 m

          Convenience store

          • WHSmith
            1.4 km

          Cash withdrawal

          • ATM
            180 m
          What's nearby

          Popular landmarks

          • Manchester Cathedral
            260 m
          • Manchester Arena
            450 m
          • National Football Museum
            470 m
          • The John Rylands Library
            490 m
          • Manchester Town Hall
            680 m
          • Manchester Art Gallery
            850 m
          • Science and Industry Museum
            930 m
          • Palace Theatre
            1.2 km
          • The Manchester Museum
            2.3 km
          • Etihad Stadium
            3.3 km

          Nearby landmarks

          • Chapel Wharf
            110 m
          • Exchange Station
            160 m
          • The Lowry Hotel
            170 m
          • Deva City Office Park Manchester
            240 m
          • Greengate
            250 m
          • Manchester Cathedral
            260 m
          • Rileys
            260 m
          • Parsonage Gardens
            280 m
          • Manchester Cathedral Summer Concerts
            300 m
          • Barton Arcade
            300 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          Minimum age of guests is: 18 year(s).

          Others
          • Guests must provide a valid form of government regulated identification with photo upon check-in.
          • A security deposit is required upon check-in for charges or damages during the stay.
          • Check-in is not possible after 10:00 PM.
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-in until22:00
          • Check-out from06:00
          • Check-out until11:00
          • Reception open until23:59

          Getting around

          • Travel time to airport (minutes)20

          The property

          • Non-smoking rooms/floorsno
          • Number of bars/lounges1
          • Number of floors2
          • Number of restaurants1
          • Number of rooms 13
          • Year property opened1876
          • Most recent renovation2022

          Parking

          • Daily parking fee10 GBP

          Reviews of Arena Black Lion from real guests

          Provided by verified guests of Agoda
          7.6
          /
          10
          Cleanliness7.2
          Facilities6.6
          Location8.4
          Service8.2
          Value for money7.7
          High score for Manchester
          Rating
          9+ Exceptional (10)
          8-9 Excellent (2)
          7-8 Very Good (5)
          6-7 Good (3)
          <6 Below Expectation (15)
          Time of the year
          Mar - May (8)
          Jun - Aug (14)
          Sep - Nov (8)
          Dec - Feb (5)
          All guests (86)
          All languages

          Show reviews that mention 

          Showing 35 verified guest comments
          12
          10.0
          Exceptional
          MARIANNA from Greece
          Family with teens
          Deluxe King Room
          Stayed 4 nights in May 2022

          Best choice for Manchester!”

          Me and my 12 years old daughter, traveled to Manchester on May 2022. The hotel is easy to access, the room is very clean, recently renovated, very modern and big. The stuff is super friendly. The breakfast is incredibly tasty! Lots of choices. Full English breakfast if you're really hungry! 🙂 Cons: No elevator! Luckily the room was at the first floor.

          Reviewed May 10, 2022

          See room deals

          Hello Marianna Thank you for leaving your wonderful comments, we are happy to hear you enjoyed your stay, and hope to see you again soon. Kind regards

          Responded July 29, 2022
          Arena Black Lion
          10.0
          Exceptional
          craig from United Kingdom
          Couple
          Deluxe King Room
          Stayed 1 night in February 2022

          Lovely traditional British hotel ”

          Amazing find in central Manchester. Traditional hotel in central Manchester. Our double room was newly renovated with all the mod cons, comfortable bed, controlled room heating and a really quiet night sleep. Nice continental breakfast. Freindly helpful team running the place.

          Reviewed February 23, 2022

          See room deals

          Good afternoon Craig Thank you for your lovely review, we really appreciate you taking the time to do this. We hope to see you again soon. Kind regards Jane

          Responded April 05, 2022
          Arena Black Lion
          10.0
          Exceptional
          Yunus from Turkey
          Solo traveler
          Deluxe King Room
          Stayed 1 night in June 2022

          Great place to stay”

          Had a great one night's stay here. Room was well equipped, very spacious, and comfortable.

          Reviewed June 06, 2022

          See room deals

          Hello Yunus Thank you for taking the time o leave us your comments, happy to hear it was comfortable for you, and hope to see you again soon. Kind regards

          Responded August 09, 2022
          Arena Black Lion
          9.2
          Exceptional
          Toni from United Kingdom
          Group
          Stayed 1 night in November 2019

          Value for money adequate for our needs.”

          We stayed at the Black Lion after a gig at the Arena. We occupied the only room that was en-suite. The room was basic. It was clean and had what we needed and we only used it to stay and get some sleep. Pros: value for money, close to our location and city centre, clean, staff are very friendly and food is very good!! Cons: There are other rooms so it is very noisy, plus there is a generator located right outside our room and it comes on and off during the night. Shared bathroom is right next door to our room so it you can hear everything. Mattress for the double bed definitely needs changing, it slopes in the middle so me and my friend found ourselves trying not to roll into each other at night. I personally didn’t get a good nights sleep and was woken up several times when people went to use the bathroom, however this is not the Black Lions fault. They can’t stop other guests from having a late night wee. All in all, it was what we needed.

          Reviewed November 24, 2019

          See room deals

          9.6
          Exceptional
          Josh from United Kingdom
          Couple
          Deluxe King Room
          Stayed 1 night in June 2022

          Really nice place, friendly staff”

          Comfy beds clean room good price. Diabetic and could of really done with some sweetners so i could of had a hot drink.

          Reviewed June 13, 2022

          See room deals

          Hello Josh Thank you for leaving your comments, we will take on board regarding sweeteners in the rooms ,and we hope to see you again soon. Best Regards

          Responded August 14, 2022
          Arena Black Lion
          9.6
          Exceptional
          Ed from Norway
          Couple
          Deluxe King Room
          Stayed 1 night in June 2022

          The Go To Hotel!!!”

          The place to stay when travelling to Manchester!! Incredible value for money, modern large rooms, great breakfast and friendly staff. Location could not be better!

          Reviewed June 11, 2022

          See room deals

          Hello Ed What a wonderful review, we really appreciate you taking the time to leave one, we strive to give our guest a enjoyable stay, and do hope to see you in the near future. Kind regards

          Responded August 09, 2022
          Arena Black Lion
          9.6
          Exceptional
          PALMINDER from United Kingdom
          Couple
          Stayed 2 nights in June 2019

          Cheap and central”

          Pros central location. Cons rooms need up dating. The pub is very nicely decorated. The staff were very helpful and friendly

          Reviewed June 09, 2019

          See room deals

          Good afternoon to you, Thank you for taking the time to review the Arena Black Lion hotel. We are really pleased with your comments and I will be sure to pass this on to the Black Lion staff. Our facilities are being renovated at the moment and we are doing some refurbishments. We do hope that this has not detered you from staying again and we would love for you to visit us again! Best wishes, Amy

          Responded August 14, 2019
          Arena Black Lion
          8.8
          Excellent
          David from United Kingdom
          Solo traveler
          Stayed 1 night in May 2019

          Very friendly, and in good location.”

          Dave, and his team were very friendly, and helped made my stay that little bit better !!

          Reviewed May 08, 2019

          See room deals

          Good evening, Thank you for leaving your feedback. I will be sure to pass on your comments to our team and please do stop by again! Best wishes, Amy

          Responded August 15, 2019
          Arena Black Lion
          8.0
          Excellent
          Agnieszka from United Kingdom
          Group
          Stayed 2 nights in June 2019

          Rooms with no windows- never again ”

          The staff is absolutely brilliant and the location is spot on, although the hotel itself needs a good refurb. Beds really comfy, TV signal was cutting off, the heating in the bathroom and our room was on, even though it was absolutely boiling outside. First night felt like we were in sauna, so we had to check out earlier. Maybe other rooms are ok, but room 7 is definitely not the best.

          Reviewed July 02, 2019

          See room deals

          Good evening to you, Thank you for your review of the Arena Black Lion hotel. We want to apologise that you did not enjoy stay in room 7. This room is a room without a window and when it gets hot, the room can get quite stuffy. We do provide fans and if we ever have a room to move you too then we will also assist you where we can. Our location is ideal for anything you wish to do in Manchester so we are glad you enjoyed this part of your stay. We do apologise that you felt you had to check out early and thank you again for your feedback. Please do return, Best wishes Amy

          Responded August 14, 2019
          Arena Black Lion
          6.0
          Hans from Norway
          Solo traveler
          Stayed 3 nights in February 2020

          Zero star hotell, bad experience”

          Things were stolen from my hotel room. A quite bad experience. Too small rooms and most in a condition related to war times. Cleaning was however good. The hotel was central to Piccadilly Garden, about 700 m away. Bad leadership where you should shut up to avoid violent problems. A hotel for C people, a pub hotel. But you could enjoy and have a good time with toilet and shower together with many other people, in the outsider corridor to all the hotel rooms. Kind people in reception. Problems with entrance and CCT. You must use a ladder at night-time in the dark yard and knock on the door before 11 pm.

          Reviewed February 16, 2020

          See room deals

          6.0
          Vasant
          Business traveler
          Stayed 1 night in April 2019

          Very noisy from loud fan, building work next door, guests coming and going right through night ”

          Requires sound proofing and complete renovation very noisy due to house like set up guests moving about keeps awake and here guests came at all. Hours

          Reviewed April 14, 2019

          See room deals

          6.0
          Mia from United Kingdom
          Couple
          Stayed 1 night in July 2021

          Avoid ”

          It was fine, but the shower didn’t work, don’t go here if you’re scared of spiders, and there’s a bunch as well as dead flies stuck between the panes of glass in the window.

          Reviewed April 30, 2022

          See room deals

          Hello Mia Thank you for leaving your review, we are very sorry you had issues with the shower, may i ask did you report this to the staff, since we are a brand new Hotel that has recently had a full refurb, also in regards to spiders and flies i will insure that all rooms get checked for any issues regarding this, we are sorry and the last thing we want are guest leaving unhappy. Kind regards

          Responded August 09, 2022
          Arena Black Lion
          5.2
          Steven from United Kingdom
          Solo traveler
          Stayed 1 night in November 2019

          Unacceptable bathroom”

          Room was OK, clean and tidy. Communal bathroom was not clean or tidy, or in good repair. Huge and dangerous step from the shower, with a warning notice to that effect. Not acceptable.

          Reviewed November 11, 2019

          See room deals

          4.4
          Richard from United Kingdom
          Solo traveler
          Stayed 1 night in February 2020

          Not a great place for light sleepers”

          I understand that you often get what you pay for in life, but no one expects to get next to no sleep in a hotel. Firstly the walls were paper thin and fire door self closers too aggressive, expect to hear doors slamming regularly. Seemed like a lot of young teens booked rooms for a party as music, laughter and chatter was very audible until 4am. They snuck friends in easily as the rear fire escape is left open for anybody to enter and leave as the front entrance is closed after around midnight. The room I was in was off a busy road and single glazed, so expect to hear traffic, pedestrians and the pub revellers into the early hours. Bring flip flops and wipes as surfaces were not always meticulously cleaned in the shared WC (heavily stained) and bedroom. Shared shower room was okay. On the first floor there are around ten sleeping rooms, 2 shared shower rooms and 1 shared WC, I imagine there may be queues at certain times in the day. There was an exclusive use wash hand basin in the bedroom

          Reviewed March 02, 2020

          See room deals

          5.2
          reinhard from United Kingdom
          Solo traveler
          Stayed 1 night in August 2019

          Pub beds”

          This is a pub sich beds/ More than 30£ is overpriced!

          Reviewed August 15, 2019

          See room deals

          5.6
          reinhard from United Kingdom
          Solo traveler
          Stayed 1 night in August 2019

          Above average”

          pub beds, noisy inside and outside

          Reviewed March 27, 2020

          See room deals

          4.8
          Will from United Kingdom
          Solo traveler
          Stayed 2 nights in September 2021

          Absolutely disgusting ”

          The only positive is the location. If you are on a budget please consider spending a few more quid. The noise at night is awful and the rooms are poor. DO NOT STAY HERE

          Reviewed September 14, 2021

          See room deals

          4.4
          yiu from United Kingdom
          Solo traveler
          Stayed 1 night in December 2019

          Hotel???”

          Pub only and very small room in second floor very noise 24 hr you can not sleep also no water no tissue in the room ,the hotel picture you can see this is pub breakfast very simple but the staffs nice I don't understand 3 star ???? 1 star ok Thanks

          Reviewed December 27, 2019

          See room deals

          3.6
          David
          Business traveler
          Stayed 1 night in March 2019

          Worst hotel experience I've ever had, stay away”

          Not sure where to start. The room I was given was pretty much inhabitable. The mattress was so old and warn down that the springs were non-existent; the bed stand was also caved, making the bed have a huge dip in the middle, which has given me a bad lower back. The mattress was also covered in what looked urine stains. There was also no hot water in the room, the security latch to the door was practically holding on by a thread, so did not feel particularly secure, and the free wifi provided continuously cut out. And to top it off, there was loud music played from 10.30pm onwards from the bar downstairs, which I was not pre warned about - this music, coupled with the bed situation, basically made sleeping impossible. Overall, it genuinely was the worst hotel experience I have ever had, and I am not someone who likes to complain. My advice: stay away.

          Reviewed March 03, 2019

          See room deals

          2.4
          Folayele
          Family with young children
          Stayed 1 night in March 2019

          Provided a room that did not match what was ppsted online and agreed in the booking.”

          The didn't provide the required room for my family and we couldn't sleep there.It was dirty,a bar with heavy smoking at the lobby not children friendly,the room does not have toilet and bathroom.They knew their services were very poor hence they took out money from my account before arrival which is not pro per.Other hotels usually ta kik e out money just when you check in. We couldn't stay at the hotel as it didn't provide the number of required besd,due to health and safety reasons,security,lack of private toilet and bathroom and no parking.it was also not children friendly. The description of the hotel online is significantly terrbly different from the reality.I am demanding a full refund of my money as we couldn't stay there for all thr highlighted reasons.The stsff were mot courteous.

          Reviewed March 25, 2019

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          12
          This is a popular property. Don't miss out!

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