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Ascott Makati
Ascott Makati
Ascott Makati
Ascott Makati
Ascott Makati
Ascott Makati
Ascott Makati

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8.6

Excellent

5,542 reviews

5,542 reviews

Housekeeping79
Breakfast33
Shops23
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Hard Rock Cafe

60 m

Power Books

80 m

Bibliarch Bookstore

110 m

Glorietta

120 m

Repertory Globe Theatre

180 m

Popular landmarks
Robinsons Place Manila

5.3 km

Rizal Park

6.2 km

National Museum

6.3 km

Manila Ocean Park

6.6 km

Fort Santiago

6.9 km

Closest landmarks
SM Valet Parking

160 m

6750 Steel Carpark

170 m

Park Square Car Park

190 m

Park Square

240 m

V Bar

240 m

2020

Ascott Makati

Makati, Makati, Manila, Philippines, 1224 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Manila

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Fitness center

Swimming pool [outdoor]

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

4 travelers have booked today.

Value for money8.3
Location rating9.5
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport4.5 km

Rooms available at Ascott Makati

Excellent
Room comfort & quality

8.6

2 Bedroom Deluxe
...
  • Room size: 113 m²/1216 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
1 Bedroom Premier Apartment
...
  • Room size: 83 m²/893 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bedroom Executive
...
  • Room size: 83 m²/893 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 bedroom Deluxe Suite
...
  • Room size: 113 m²/1216 ft²
  • City view
  • 1 queen bed and 1 king bed
Enter dates to see prices
2 Bedroom Executive Suite
...
  • Outdoor view
  • Non-smoking
  • 1 queen bed & 1 king bed
Enter dates to see prices
3 bedrooms
...
  • Outdoor view
  • Non-smoking
  • 1 queen bed & 2 queen beds ...
Enter dates to see prices
Studio Executive Suite
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
One-Bedroom Apartment
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Premier
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Deluxe Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Ascott Makati?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ascott Makati?

Ascott Makati is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2640 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Ascott Makati also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Ascott Makati has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Ascott Makati?

Wake up to a great continental breakfast at Ascott Makati. Adults can enjoy breakfast offered with an additional charge of 990 PHP if not included in the room rate.

What are my dining options at Ascott Makati?

Ascott Makati features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can business events be hosted at Ascott Makati?

On-site venues and convenient event services make Ascott Makati an ideal choice for hosting events such as conferences and meetings. The 2 venues can accommodate up to 20 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Ascott Makati?

Ascott Makati does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Ascott Makati?

The closest train, metro, or bus station to Ascott Makati is Ayala MRT Station, 270 m away.

What restaurants are nearby Ascott Makati?

Restaurants including Buffalo Wings N' Things, Salad Stop! and Q-Daddy are popular in Ascott Makati’s neighborhood which is known as Makati.

What popular shopping places are close to Ascott Makati?

Shopping options in Ascott Makati’s Makati neighborhood include Glorietta, SM Makati and SM Department Store.

What are popular attractions near Ascott Makati?

Guests at Ascott Makati can easily visit Palm Promenade Park, Mary Mother of Hope - Landmark Chapel and Ayala Museum located in the Makati area.

What popular natural sightseeing spots are close to Ascott Makati?

Ascott Makati’s nearby natural sights include Sample1 located in the same Makati area.

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Explore the neighborhood

What people love about Ascott Makati

  • 10

    Exceptional

    "Excellent experience from check-in to check out."

    Kathe

    |

    September 27, 2022

  • 9.2

    Exceptional

    "Had a pleasant stay!"

    Kathlyn

    |

    September 26, 2022

  • 10

    Exceptional
    Cleanliness

    "The place is very clean, spacious, food is very good and right in the middle of business establishment in Makati."

    Elsie

    |

    September 24, 2022

Overall rating:

8.7

Excellent
2,930 reviews
Cleanliness
8.8
Facilities
8.6
Location
9.5
Read all reviews >
What travelers say they love:
Prolly one of my favorite hotels for staycation.
Maria from Philippines
Solo traveler
More about Ascott Makati

More about Ascott Makati

Ascott Makati

You'll love the exceptional convenience during your stay at Ascott Makati, located right in the heart of the city center, with an easy access to everything in Manila.
The superior services and facilities offered at Ascott Makati will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Manila can be assisted with taxi and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out and luggage storage. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Ascott Makati. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Ascott Makati. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Ascott Makati offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Ascott Makati, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel.
Never let a day go wasted when you're at Ascott Makati with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage and salon. The many offerings at Ascott Makati ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Breakfast

113 mentions

Housekeeping

89 mentions

Swimming Pool

49 mentions

Food & Dining

35 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Swimming pool [outdoor]
  • Tennis court

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Salon
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Playground
  • Swimming pool [kids]

Access

  • Cat-friendly
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Accessible vanities
  • Adjustable height hand-held shower wand
  • Air purifier
  • Alarm clock
  • Audible alarm
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Complimentary tea
  • Daily housekeeping
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Full kitchen
  • Hand sanitizer
  • High floor
  • Humidifier
  • Individual air conditioning
  • Kitchenware
  • LAN Internet in room [free]
  • Laptop workspace
  • Lever handle on door
  • Linens
  • Lowered electrical outlet
  • Mirror
  • Pets allowed in room
  • Private entrance
  • Scale
  • Self-closing door
  • Sewing kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Towels
  • Trouser press
  • TV
  • Umbrella
  • Visual alarm
  • Wake-up service
Food and dining
Restaurants on site

Myron's Restaurant

  • Cuisine: American, Asian
  • Menu: A-la-carte
Location
Makati, Makati, Manila, Philippines, 1224
Exceptional
Location

9.5

Airports

  • Ninoy Aquino International Airport (MNL)
    4.5 km 16 min drive
  • Subic Bay International Airport (SFS)
    84.5 km

Public transportation

  • Ayala MRT Station
    280 m
  • Buendia 3 MRT Station
    970 m

Hospital or clinic

  • LSM Dental clinic
    330 m

Shopping

  • Robinsons Place Manila
    5.3 km

Convenience store

  • Family Mart
    180 m 4 min drive

Cash withdrawal

  • ATM
    20 m 3 min walk
What's nearby

Popular landmarks

  • Robinsons Place Manila
    5.3 km
  • Rizal Park
    6.2 km
  • National Museum
    6.3 km
  • Manila Ocean Park
    6.6 km
  • Fort Santiago
    6.9 km
  • San Agustin Church
    6.9 km
  • Casa Manila
    7.0 km
  • Quiapo Church
    7.0 km
  • Manila Cathedral
    7.3 km
  • Intramuros
    7.5 km

Nearby landmarks

  • Hard Rock Cafe
    60 m
  • Power Books
    80 m
  • Bibliarch Bookstore
    110 m
  • Glorietta
    120 m
  • SM Valet Parking
    160 m
  • 6750 Steel Carpark
    170 m
  • Repertory Globe Theatre
    180 m
  • SM Makati
    190 m
  • NeoComputer.Net
    190 m
  • Park Square Car Park
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property is located in a residential area and strictly enforces a no-party or excessive noise policy.
  • Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.
  • There will be a penalty of PHP 10,000 and a cleaning fee of PHP 25,000 for smoking outside the designated areas.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee2640 PHP

Extras

  • Breakfast charge (unless included in room price)990 PHP

The property

  • Number of restaurants1
  • Number of rooms 362
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and travelling.

Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

This property offers a government-approved quarantine package for guests returning from abroad. Please contact the property for more details.

Reviews of Ascott Makati from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.8
Facilities8.6
Location9.5
Room comfort and quality8.6
Service8.7
Value for money8.3
High score for Manila
Rating
9+ Exceptional (784)
8-9 Excellent (375)
7-8 Very Good (319)
6-7 Good (98)
<6 Below Expectation (133)
Time of the year
Mar - May (385)
Jun - Aug (361)
Sep - Nov (456)
Dec - Feb (507)
All guests (2,930)
All room types
All languages

Show reviews that mention 

Showing 1,709 verified guest comments
12345
10.0
Exceptional
Annalou from Philippines
Family with young children
2 bedroom Deluxe Suite
Stayed 1 night in February 2019

Very good hotel experience”

Stayed with family, and parents in a suite. Room was very spacious and we like the layout. We love the amenities. The location is exceptional. Just a few minutes walk to the Glorietta mall and Landmark (to shop and dine), as well as few minutes walk to Greenbelt to eat and meet up with friends, and pass by a nice park that's nice for picture taking :) The staff were nice and professional. The facilities were good though the swimming pool though was closed due to some construction (they also have I think specific days of scheduled pool cleaning) but they offered free access to other pool from a neighbouring hotel, so still it's all good. Some may find it inconvenient though as they always have to check bags upon entering the hotel, but it's fine with us cause they're serious about the guests' security. Overall, it was a good experience, highly recommended and will come back when we go back to the Philippines.

Reviewed March 06, 2019

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Dear Ms. Annalou, Thank you very much for this wonderful review. We appreciate your feedback and will share this to the whole team. We look forward on welcoming you back here at Ascott Makati. Regards, Clarissa Marie Guevara Asst Manager, Guest Service

Responded March 08, 2019
Ascott Makati
10.0
Exceptional
Maria from Philippines
Family with young children
1 Bedroom Premier Apartment
Stayed 2 nights in May 2022

All requests accommodated by staff”

The room we got was spacious, but unfortunately we got a room that seemed to have a few kinks. for one, we couldn't work our TV out, but that was fine. The technician had to fix our washing machine twice, once to wash and once to dry, haha. Someone was smoking in the other room, so they brought in an air purifier, which I transferred to our bedroom after the smoke was gone from the living room, because I got allergic to the dust in the room (I'm very sensitive though, so this isn't a normal thing for most travelers.) But... the staff were all very genuinely accommodating. The room was spotless, the bathroom was very clean, and the decor was great. water pressure was just exact, and while my extension for another day wasn't exactly seamless, I appreciated their efforts in helping me keep the same room that I had, so that I wouldn't need to pack. All in all, a lovely experience. Thanks so much!

Reviewed May 11, 2022

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Dear Maria, We thank you for sharing your feedback from your recent stay with us. While we appreciate your kind words to our staff, we have taken note of all the suggestions and comments that you have made from your previous room, rest assured that these will be taken care of and will be endorsed to the respective departments. Thank you again and we look forward to welcoming you again here in Ascott Makati. Regards, Clarissa Guevara Guest Service Manager

Responded May 11, 2022
Ascott Makati
10.0
Exceptional
Marichelle from Philippines
Family with young children
Studio Executive Suite
Stayed 1 night in February 2019

A perfect place for shoppers and looking for a nightlife ”

I would recommend this place for shoppers and those who loves to party at night. The place is just a few steps away from shops, bar and restaurants. It is also so convenient if you want to party all night since some bars and restos are open til early morning. We had a great stay here in the hotel. I booked a deluxe suite. When we arrived at the hotel, the front desk told us that the room we booked was upgraded to two bedroom suite!!! And when we entered the room, it is so big. It has a kitchen, , dining table, microwave etc... and very clean. Of course, its worth noting also their friendly and accommodating staff. Thank you Ascott for a wonderful stay in your hotel

Reviewed March 05, 2019

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Dear Marichelle, It was glad to hear that you have enjoyed your stay with us. We appreciate your positive review and kind words with our staff. We look forward on welcoming you back here at Ascott Makati. Regards, Clarissa Marie Guevara Asst Manager, Guest Service

Responded March 08, 2019
Ascott Makati
10.0
Exceptional
Vincent from Singapore
Family with young children
1 Bedroom Executive Suite
Stayed 3 nights in January 2019

Always a pleassure but have some setbacks in this stay”

Since having children in 2015, we always choose Ascott Makati for our last few days in Manila prior to our flight back overseas. It is a very convenient location, Glorietta and Greenbelt is just a few steps away. Airport is not that far away. Rooms are huge and staff are nice. But just a few setbacks on this stay. (1) they had a yearly blackout on one of our booked day, night of Jan 7 from 11pm till about 5am which aint acceptable to us, as we have a 6 month old and a 3 year old. They could’ve just blocked this date from booking to avoid such inconvenience. They did offer to move us to their subsidiary hotel during this time, but again (2) we were told we will be staying in Sommerset Olympia near Manila Pen. We have made plans to have dinner in Manila Pen. Only to find out that we were instead going to stay in Milenia which is no where near any good establishment for us to roam around. Whole afternoon wasted for us. Overall, we would still choose Ascott. But would very much appreciate given advise of such blackouts given that it is a yearly thing, during booking so we can avoid it. Having young kids is not that easy for such.

Reviewed January 12, 2019

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Dear Vincent, It was a great pleasure having you stay at Ascott Makati. Thank you for sharing your feedback about your stay experience. We would like to apologize if we had failed to meet your expectations during your recent stay with us. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely, Clarissa Marie Guevara Asst Manager, Guest Service

Responded January 29, 2019
Ascott Makati
10.0
Exceptional
JENNIFER from Philippines
Family with young children
2 Bedroom Deluxe
Stayed 2 nights in April 2022

One of the Best hotel in Manila for families and group”

This is the best location because once you go down, it’s already the glorietta mall. The beds are 5 star quality. Soft bed, pillows, blankets. Spacious 2 bedroom with big sala and dining and kitchen. When we arrive, there’s only 2 sets of plates (maybe they forgot ) but you can request for anything you need. The gym is complete with good variety equipments and the pool is very clean and the jacuzzi is big and hot just how we like it. Buffet breakfast is good and complete too. It a hotel I highly recommend and would visit again next time even though I only live nearby.

Reviewed April 16, 2022

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Dear Ms. Jennifer, Thank you for taking the time to share your stay experience at Ascott Makati! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Warm regards, Henny Asst. Manager, Guest Service

Responded April 18, 2022
Ascott Makati
10.0
Exceptional
Judith from Philippines
Business traveler
Studio Deluxe Room
Stayed 5 nights in July 2022

Love the Gym here. Great location for shopping.”

Right next door to Glorietta Mall, SM Mall and walking distance to Greenbelt. Easy to get a grab or taxi too. Best part of this hotel is the large Gym! We also appreciate the 25L purified water that is supplied automatically to the rooms, so you can fill up your water bottles and no need to open any plastic bottles. Room Service is quick as well. Breakfast buffet isn’t as great anymore as before, but one can request cheese and yogurt from the waiter. Love that I can make my own coffee (although hope they can heat the cups a but, as the coffee isn’t very hot - staff is aware and doing their best). Very friendly staff, especially the greeter lady at breakfast. Reception is great too and so are the bell boys. Always a pleasant staff and we shall choose this hotel again. Thank you.

Reviewed July 10, 2022

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Dear Ms. Judith, Thank you for staying with us and taking the time to share your experience.. We are delighted to know that you had a wonderful stay with us and especially liked the location of the hotel, gym, room service and the comfort of your room! We do look forward to welcome you back for another wonderful experience! Warm regards, Henny Asst. Manager, Guest Service

Responded July 10, 2022
Ascott Makati
10.0
Exceptional
Sarip from Philippines
Family with young children
2 bedroom Deluxe Suite
Stayed 5 nights in November 2021

High quality service”

We had a wonderful experience at the Ascott Makati. Every staff member we encountered, from the basement parking to the check- in to the cleaning staff were all delightful and eager to help. They were extremely accommodating and gave us a Free Room Upgrade. So this was a big plus. The rooms were clean, very comfortable and the amenities were great. They went over and beyond to help make our stay enjoyable. The sevice was exceptional as well. We highly recommend this hotel/Service Apartment for anyone visiting the Metro.

Reviewed November 25, 2021

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Dear Sarip, Thank you for taking the time on writing a review! We are glad that we were able to meet your expectations during your stay with us. Our team appreciates your kind words, especially with our staff and our dedicated services. We look forward to your next visit here at Ascott Makati. Regards, Clarissa Guevara Guest Service Manager

Responded November 25, 2021
Ascott Makati
10.0
Exceptional
Beatrice from Qatar
Family with young children
3 bedrooms
Stayed 1 night in May 2022

More than expected!”

A family-friendly hotel I recommend for staycations. The 3-bedroom suite with the full kitchen and bathtub amenities was more than what I expected when I booked this hotel for a relaxing overnight stay for my whole family. The pool and the jacuzzi were clean as well. I also want to commend the buffet breakfast which definitely satisfied our cravings from pastries, main dishes, salads, to free-flowing hot and cold beverages, it was one of the best buffet breakfasts I have ever experienced (incomparable to buffet breakfasts in hotels from the middle east). Overall, a 10/10 rating from my family and I.

Reviewed May 05, 2022

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Dear Ms. Beatrice, Thank you for staying with us and taking the time to share your stay experience. We are delighted to know that you had a wonderful relaxing stay with us and especially liked your fully equipped apartment and the buffet breakfast at Mesclun Restaurant! Thank you for recommending us as a family-friendly hotel for staycation! We do look forward to welcome you back for another wonderful experience! Warm regards, Henny Asst. Manager, Guest Service

Responded May 05, 2022
Ascott Makati
10.0
Exceptional
Katherine from Philippines
Family with young children
1 Bedroom Executive Suite
Stayed 1 night in July 2022

Best staycation so far! ”

One of our best staycation so far! All of the staff are so friendly and very accommodating from front desk (Ms. Pearl and Ms. Henny), services (Mr Jim and Ms. Candice)! All of them are soooo nice. So glad we celebrated my son’s birthday here, they gave him a surprise mini harana, cake and balloons! So sweet! The room is also very spacious and clean. Good job to the staff of Ascott Makati!!! We’ll definitely go back!

Reviewed July 17, 2022

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Dear Ms. Katherine, Thank you for choosing to stay with us. I am so glad that you enjoyed your time here in Ascott Makati. We will certainly pass your compliments to Pearl, Jim and Candice and I am sure they will be delighted. We look forward to your next visit. Warm regards, Henny Asst. Manager, Guest Service

Responded July 18, 2022
Ascott Makati
10.0
Exceptional
Carmela from Philippines
Family with teens
Studio Executive
Stayed 1 night in February 2022

long-awaited staycation”

Organizing a staycation for a party of 15 is challenging but Ascott Makati did not disappoint us. Check-in procedures went smoothly, thanks to Kiel! Ms Henny also welcomed us and went an extra mile with a surprise treat for our birthday girl. The rooms are spacious and clean that we did not worry about the virus. Buffet breakfast was also a treat, keeping in check health and safety protocols all the time. Checkout was also a breeze, thanks, Meann! Overall, two thumbs up!!!

Reviewed February 06, 2022

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Dear Ms Carmela, Thank you for the heartwarming review of your recent experience at Ascott Makati. We are happy to hear that your family enjoyed your long-awaited staycation. I will certainly share your compliments with Kiel and Meann, I am sure they will be delighted. We look forward to your next visit. Warm regards, Henny Asst. Manager, Guest Service

Responded February 07, 2022
Ascott Makati
10.0
Exceptional
Patrick from United States
Solo traveler
Studio Executive
Stayed 5 nights in December 2019

A++ Hotel”

My first time at this hotel and all the staff were amazing and very nice. The hotel was very clean and lives up to their price range, you will get the quality your looking for here. Location is perfect, right in the middle of the action so no more than 400 php to travel to nearby cities or even around 150 php to head to nearby locations via Grab. My next trip will be here again and I'd recommend the Ascott to anyone if they're touristing to the Philippines.

Reviewed January 02, 2020

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Dear Patrick, Thank you for your nice words. It was glad to hear that we were able to make your stay more comfortable. We hope to see you again here at Ascott Makati. Regards, Clarissa Guevara Asst Manager, Guest Services

Responded February 26, 2020
Ascott Makati
10.0
Exceptional
Ma.Peaches from Philippines
Family with teens
2 bedroom Deluxe Suite
Stayed 2 nights in November 2019

Superb Service! Perfect location!”

If you want a feel good staycation, ascott is the place to be. First, Check-in is a breeze. You will be greeted with courteous smiling staff. Our suite is ready even before the official check-in time. Second, I love their renovated suites. Clean, complete & very spacious. Its a perfect home away from home. Third, the impeccable service. Although the breakfast spread is not too excellent, it will be compensated by the helpful and friendly staff. Lastly, the perfect location. I cant say much about the facilities as i am often out roaming around the mall located at the ground flr. Would really love to stay here again.

Reviewed November 05, 2019

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Dear Ma. Peaches, Thank you for taking the time to write this wonderful review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service

Responded November 12, 2019
Ascott Makati
10.0
Exceptional
Emilio from Philippines
Family with teens
Stayed 3 nights in January 2020

Excellence, Location, Service, Cleanliness, and real Pet friendliness”

The best accommodations for families, pet owners, celebrities, and sports people. The cooking facilities are great for nutrition conscious guests. The sports facilities include tennis, basketball, soccer, courts and a gym. The cleaning is great and well experienced and equipped to handle pets and their cleaning requirements. Dogs can't detect other dogs leavings due to the complete cleaning process and equipment.

Reviewed February 01, 2020

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Dear Emilio, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service

Responded February 11, 2020
Ascott Makati
10.0
Exceptional
Jose from Philippines
Solo traveler
Studio Deluxe Room
Stayed 2 nights in December 2021

Exceptional”

My fam has been a fan of the place since its Oakwood times yet. Alternately, with Manila Pen & a different from the former beach resort, we see to it we spend Dec. 30 to Jan. 02 to one of said sites. For Oakwood-now Ascott, we love the big rooms & the small kitchen where we prep New Year’s Eve food for more bonding after the little celeb at 6th floor (ow, pre-pandemic). Now a widower & my daughter’s fam can’t be home here from Sg, I decided to book at it even just alone. Nice to reminisce the happy times there. Keep up. Love particularly the “sweetness” of staff though I felt “something’s lacking in bfast food line up”. Understandable…it’s the uncertainty of time. Carry on.

Reviewed January 02, 2022

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Dear Ms Jose, Thank you for taking time to leave us a review. We are very glad that you have enjoyed your stay with us and was able to prepare your New Year's food. We hope to welcome you and your family back to Ascott Makati in the near future. Warm regards, Henny Asst. Manager, Guest Service

Responded January 06, 2022
Ascott Makati
10.0
Exceptional
Stephen from Thailand
Couple
Stayed 7 nights in September 2019

Always exceptional ”

The Ascott Makati and staff never disappoint when I am in Manila. The rooms are fantastic, the service is great and the staff are always helpful. It’s in a great location and close to anything you could possibly need. My only gripe, and it is a small one, is that many times, if you attempt to call the guest services line, it either rings and rings with no answer or is busy. Very frustrating. Staff should know to answer quickly and ask the caller to hold at the very minimum. I sometimes suspect there is not a dedicated guest services team. This aside, I love the Ascott Makati and only stay elsewhere when they are fully booked.

Reviewed September 22, 2019

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Dear Stephen, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We thank you as well for bringing up above information with regards to our guest services team. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service

Responded September 26, 2019
Ascott Makati
10.0
Exceptional
Melody from Philippines
Group
2 bedroom Deluxe Suite
Stayed 1 night in January 2022

Exemplary stay”

This is my favorite hotel. I have stayed here thrice already with my friends & family and it never fails us. I love everything! Super cozy, all staffs are well trained & are equipped, very satisfied with the rooms cleanliness & exclusive feel. Very close to the mall too.. Will always run for this as my first choice.

Reviewed April 25, 2022

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Dear Ms. Melody, Thank you for taking the time to share your recent stay experience with Ascott. We are delighted to know that we are your favorite hotel and that your family enjoyed your stay and felt home away from home. We will share your commendation with our team, to bring smiles on their faces. We look forward to your next stay with us. Warm regards, Henny Asst, Manager, Guest Service

Responded April 27, 2022
Ascott Makati
10.0
Exceptional
David from Philippines
Couple
One-Bedroom Apartment
Stayed 1 night in April 2021

Best hotel suite in Manila!”

This is truly a 5 star hotel /apartment! We have been to many 4-5 star places in Manila and have always been disappointed. They were more like a 3 star at best. Ascott Makati and their staff made you FEEL like you were in a 5 star! The décor is exquisite and everything about the place was Top Shelf! I would recommend them to EERYONE if you are looking for the best place in Manila... We would definitely stay longer next time! Thank you all for such a pleasant and soothing stay!

Reviewed April 23, 2021

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Dear David, Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. From all of us at Ascott Makati, we look forward to welcoming you again at any one of our serviced residences. Regards, Clarissa Guevara Guest Service Manager

Responded May 24, 2021
Ascott Makati
10.0
Exceptional
Pamela from Philippines
Family with young children
Studio Deluxe Room
Stayed 1 night in October 2019

Exceptional”

Room is clean and spacious, hotel is really well located and secure. Bed is comfortable, I can recommend this place for short or extended family stays. We will surely come back. I really love the fact that they started ditching plastic bottles and have provided a water dispenser instead. Perhaps they can do the same for shampoo and shower gels? Breakfast spread could be improved.

Reviewed November 04, 2019

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Dear Pamela, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service

Responded November 12, 2019
Ascott Makati
10.0
Exceptional
Neal from Australia
Family with young children
2 bedroom Deluxe Suite
Stayed 4 nights in January 2020

January 2020”

This serviced apartment, The Ascott Makati, is always our “go to” accommodation at the end of our visits to the Philippines. All categories are of 5 star quality. No questions asked. However, during our January 2020 stay, there was one slight negative. The breakfast buffet was not as impressive as previous visits. The menu lacked common Filipino breakfast dishes, such as, tocino or longanisa. Also, some mornings, the breakfast staff seemed not attentive to the guests needs, as we felt neglected at times. Which can be frustrating while trying to enjoy our breakfast. Regardless, our stay was pleasant, overall. The Ascott Makati is always in our top 3 recommended accommodations in the Philippines.

Reviewed January 28, 2020

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Dear Neal, Thank you for your review. It was glad to hear that we were able to make your stay more comfortable. We value your feedback and rest assured that we take these seriously. We hope to see you again here at Ascott Makati. Regards, Clarissa Guevara Asst Manager, Guest Services

Responded March 31, 2020
Ascott Makati
10.0
Exceptional
Norma
Family with young children
Studio Deluxe Room
Stayed 3 nights in December 2018

Best family hotel in Makati!”

The only hotel I ever stay when I am in Philippines when you are traveling w family. Having 4 children, irs not practical to stay in a hotel room. The Ascott apartment set up is ideal and if available, reserve the 3 bedroom for more roolnans vacation in comfort and have your entire family together.

Reviewed January 03, 2019

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Dear Norma, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service

Responded January 29, 2019
Ascott Makati
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