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Bathroom, Astana Hotel in Nur-Sultan
Lobby, Astana Hotel in Nur-Sultan
Interior view, Astana Hotel in Nur-Sultan
Interior view, Astana Hotel in Nur-Sultan
Swimming pool, Astana Hotel in Nur-Sultan
Fitness center, Astana Hotel in Nur-Sultan
Ballroom, Astana Hotel in Nur-Sultan

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8.6

Excellent

67 reviews

67 reviews

Food & Dining1
Breakfast1
See map
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Asia Park 260 m
Park of Lovers 310 m
Khan Shatyr Entertainment Center 400 m
Shopping-Entertainment Center Saryarka 1.1 km
Keruyen 1.3 km
Gallery Aru Art 1.3 km
Bayterek Monument 1.6 km
The Baiterek Tower 1.6 km
Fountain Circus 1.9 km
Singing Fountain 2.0 km

Astana Hotel

2 Dostyk Street, Yesil District, Nur-Sultan, Kazakhstan, 010016 - See map

Conveniently situated in the Yesil District part of Nur-Sultan, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Pets allowed

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

Value for money8.0
Distance to city center3 miles
Location rating8.5

Frequently asked questions

Does Astana Hotel offer airport transfer?

Astana Hotel offers airport transfer service upon request with an additional fee of 10200 KZT in local currency. To request, check the box on the booking form just before the payment page.

Does Astana Hotel have a fitness center?

Astana Hotel features free 24-hour fitness center that is effortlessly located at the tip of your finger, allowing you to get your daily workout in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Does Astana Hotel provide dry cleaning services?

Yes! Astana Hotel provides dry cleaning service that is available all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

What steps does Astana Hotel take in terms of hygiene, safety, and cleanliness?

Astana Hotel satisfy our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes well prepared with temperature check for guests and staff, staff trained in safety protocol, sterilizing equipment, first aid kit, body thermometer, doctor/nurse on call, and free face masks for all rounded safety precautions and hygiene protocols.

What is the typical travel time to the closest airport from Astana Hotel?

The average travel time to get from Astana Hotel to the airport is 20 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

What attractions are near by Astana Hotel that are in walking distance?

While staying at Astana Hotel, kick start your holiday break by exploring the closest attractions that are within close proximity to the property which include Asia Park, Park of Lovers, and Khan Shatyr Entertainment Center.

What payment options are supported at Astana Hotel?

Enjoy the flexibility of hassle-free payment at Astana Hotel which accepts up to 10, with diverse selection of payment card options such as MasterCard, Cash, Visa, American Express, UnionPay, and Discover Card.

What do verified guests love most about Astana Hotel?

Past visitors that stayed at Astana Hotel have given this property a rating of 8.519 for its exceptional cleanliness as the main highlight for their stay.

What is the average rating that verified Couples' have given to Astana Hotel?

Verified couple travelers that have stayed at this property have given Astana Hotel an average rating of 10.0. You can look up on more in depth customer reviews, and feedback by filtering for a specific type of verified guest travelers down in the review section.

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What people love about Astana Hotel

  • 10

    Exceptional
    Location

    "Location is also very good."

    Evgeny

    |

    July 1, 2022

  • 10

    Exceptional
    Spaciousness

    "Our room on the 13 floor was extremely spacious with a beautiful view on the city and we had a wonderful time there."

    Natalya

    |

    February 7, 2021

  • 10

    Exceptional
    Breakfast

    "Very good breakfast."

    Evgeny

    |

    July 1, 2022

Property ranking|Compared to 903 Nur-Sultan properties
See all rankings
Value for money score
8/10
Location score
8.5/10
Service score
8.4/10
Cleanliness score
8.5/10
Better than
99
%
of Nur-Sultan properties
Better than
99
%
of Nur-Sultan properties
Better than
99
%
of Nur-Sultan properties
Better than
99
%
of Nur-Sultan properties
Overall rating:

8.6

Excellent
67 reviews
Cleanliness
8.5
Facilities
8.4
Location
8.5
Read all reviews >
More about Astana Hotel

More about Astana Hotel

Well-positioned in Yesil District, Marriott Astana Hotel is the ideal point of departure for your excursions in Astana. Situated only 3 miles from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Marriott is renowned for its quality services and friendly staff, and Marriott Astana Hotel lives up to expectations. A selection of top-class facilities such as 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage can be enjoyed at the hotel.

The ambiance of Marriott Astana Hotel is reflected in every guestroom. television LCD/plasma screen, air conditioning, heating, desk, mini bar are just some of the facilities that can be found throughout the property. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, indoor pool, solarium. Enjoy unparalleled services and a truly prestigious address at the Marriott Astana Hotel.

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Amenities and facilities

Excellent
Facilities

8.4

Languages spoken
  • English
  • Russian
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Lever handles on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Hammam
  • Hot tub
  • Massage
  • Sauna
  • Solarium
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Cat-friendly
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet

Location

2 Dostyk Street, Yesil District, Nur-Sultan, Kazakhstan, 010016
Excellent
Location

8.5

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 6 year(s).

Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee10200 KZT
  • Distance from city center3 miles
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)7370 KZT
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors28
  • Number of restaurants2
  • Number of rooms 271
  • Room voltage220
  • Year property opened2014

Reviews of Astana Hotel from real guests

Provided by verified guests of Agoda
8.2
Excellent
Cleanliness8.5
Facilities8.4
Location8.5
Service8.4
Value for money8.0
High score for Nur-Sultan
Rating
9+ Exceptional (5)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (3)
Jun - Aug (2)
Sep - Nov (0)
Dec - Feb (1)

Show reviews that mention 

Showing 6 verified guest comments
10.0
Exceptional
Natalya from Kazakhstan
Couple
Executive King Room
Stayed 1 night in February 2021

WWonderful family weekend in Marriott Hotel”

My partner and I had a wonderful weekend in the Marriott hotel in Nursultan. The first positive impression was given by a reception staff, nice young ladies, who greeted us heartly and completed check-in professionally and quickly. They even upgraded our room for free, having learnt that we had a special day as a couple. They also explained the location of all necessary premices (like, restaurant, spa, and executive lounge) and provided us with additional toiletries, bathrobes and sleepers to enjoy our stay. Our room on the 13 floor was extremely spacious with a beautiful view on the city and we had a wonderful time there. In general, we enjoyed our staying alot, as having an extensive traveling experience, we could see the difference, which was in genuine hospitality of all staff, attension to guests's need, which was everywhere; in the room, spa, excecutive lounge, at the restaurant during the breakfast and not only standard level of service, provided by the 5 start chain hotel. Thank you, Marriott Hotel. We are looking forward to visit You again!

Reviewed February 08, 2021

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10.0
Exceptional
Evgeny from Kazakhstan
Business traveler
Deluxe Twin Room
Stayed 5 nights in June 2022

Very good place to stay!”

Comfortable room with all facilities. Very good breakfast. Location is also very good.

Reviewed July 02, 2022

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2.8
Fatema from United Arab Emirates
Group
Executive King Room
Stayed 7 nights in May 2022

One of my worst experiences ”

I’ll put in in one sentence Its-a hotel where you feel like you’re not welcome

Reviewed May 21, 2022

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9.2
Exceptional
Thanh from Vietnam
Business traveler
Stayed 7 nights in June 2016

Very good hotel”

Good location. Good food. Good staff.

Reviewed July 22, 2016

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10.0
Exceptional
YEJU from South Korea
Business traveler
Stayed 2 nights in May 2018

아스타나에 몇 안되는 특급호텔이라..”

그럭저럭 만족합니다.

Reviewed July 13, 2018

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10.0
Exceptional
Sergey from Kazakhstan
Family with young children
Stayed 1 night in May 2021

Exceptional”

Очень внимательный персонал! Молодцы! Очень хороший завтрак.

Reviewed May 05, 2021

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