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Exterior view, ASTAR Hotel Jeju in Jeju
Deluxe Double, ASTAR Hotel Jeju in Jeju
people are standing in a large room, ASTAR Hotel Jeju in Jeju
Lobby, ASTAR Hotel Jeju in Jeju
Fitness center, ASTAR Hotel Jeju in Jeju
Ballroom, ASTAR Hotel Jeju in Jeju
Ballroom, ASTAR Hotel Jeju in Jeju

Removed from saved list

8.6

Excellent

2,450 reviews

2,450 reviews

Housekeeping18
Breakfast2
Shops2
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Dongmun Market 1.4 km
Mysterious Road (Dokkaebi Road) 6.4 km
Hallasan National Park 15.6 km
Manjanggul Cave 23.5 km
Cheonjiyeon Falls 28.5 km
Jeongbang Waterfall 28.9 km
Teddy Bear Museum 29.6 km
O’sulloc Museum 30.5 km
Seongsan Ilchulbong Peak 39.0 km
Udo 40.9 km
Nearby landmarks
Gim Eye Clinic 80 m
Keunsarang Pharmacy 100 m
Jeju Internal Medicine Clinic 100 m
Gimdongin Eye Clinic 110 m
Munjangwonsoa Youth Gwa Clinic 130 m
Yanggyeongheum Dental Clinic 140 m
Yeonse Eye Clinic 140 m
Hanbong Oriental Medicine Clinic 150 m
Jejumi Clinic 160 m
Myeongibiinhugwa Clinic 160 m

ASTAR Hotel Jeju

129 seosa-ro, Downtown Jeju, Jeju, South Korea, 63182 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Downtown Jeju, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Seongsan Ilchulbong Peak. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Located in heart of Jeju

Check-in [24-hour]

490 meters to public transportation

Inside city center

Currency exchange

Staff Vaccination

Hygiene Plus

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Hot tub

Cash withdrawal

Car power charging station

This property is in high demand!

3 travelers have booked today.

Value for money8.8
Distance to city center3km
Location rating8.7
Nearest airportJeju International Airport (CJU)
Distance to airport2.9 km

Rooms available at ASTAR Hotel Jeju

Excellent
Room comfort & quality

8.5

Deluxe Double
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Premier Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Run of House
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed or 1 single bed ...
Enter dates to see prices
Deluxe Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Standard Double Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Korean-Style Premier Family Room
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 1 queen bed and 2 futons
Enter dates to see prices
Premier Triple Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 3 single beds
Enter dates to see prices
Premier Family
...
  • Room size: 31 m²/334 ft²
  • Shower
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 31 m²/334 ft²
  • Shower
  • 3 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at ASTAR Hotel Jeju?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to ASTAR Hotel Jeju?

For those who wish to drive their own cars, ASTAR Hotel Jeju has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jeju with private transportation, the hotel can arrange taxi service.

Is breakfast offered at ASTAR Hotel Jeju?

Start your mornings right, with the continental and buffet breakfast options offered at ASTAR Hotel Jeju. There's an additional charge of 15000 KRW for adults and 10000 KRW for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at ASTAR Hotel Jeju?

ASTAR Hotel Jeju features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte during opening hours. Light meal like coffee or tea is served using only quality ingredients.

Can special events be hosted at ASTAR Hotel Jeju?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at ASTAR Hotel Jeju. Small or intimate events like entertainment events can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including food and beverage and flower petals are available upon request.

Can business events be hosted at ASTAR Hotel Jeju?

On-site venues and convenient event services make ASTAR Hotel Jeju an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at ASTAR Hotel Jeju?

ASTAR Hotel Jeju does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to ASTAR Hotel Jeju?

Travel by air is easy with Jeju International Airport only 2.8 km away from ASTAR Hotel Jeju.

What is the closest train, metro, or bus station to ASTAR Hotel Jeju?

The closest train, metro, or bus station to ASTAR Hotel Jeju is Jeju Intercity Bus Terminal, 500 m away.

What restaurants are nearby ASTAR Hotel Jeju?

Restaurants including Haenyeo, Daeu Jeong and Jeju Bossam Restaurant are popular in ASTAR Hotel Jeju’s neighborhood which is known as Downtown Jeju.

What popular shopping places are close to ASTAR Hotel Jeju?

Shopping options in ASTAR Hotel Jeju’s Downtown Jeju neighborhood include Dongmun Market, Jeju Jungang Underground Shopping Center and Emart Store.

What are popular attractions near ASTAR Hotel Jeju?

Guests at ASTAR Hotel Jeju can easily visit Yongduam Rock, Black Pork Street and Jeju Folklore & Natural Museum located in the Downtown Jeju area.

What popular beaches are close to ASTAR Hotel Jeju?

Guests at ASTAR Hotel Jeju can easily visit Iho Beach, Samyang Black Sand Beach and Aljakji Beach in the Downtown Jeju area.

What popular natural sightseeing spots are close to ASTAR Hotel Jeju?

ASTAR Hotel Jeju’s nearby natural sights include Yongnam Reports Park (free), Byeoldo Peak and Namgiseun Peak located in the same Downtown Jeju area.

See map

Explore the neighborhood

What people love about ASTAR Hotel Jeju

  • 9.2

    Exceptional
    Spaciousness

    "Nice, clean, spacious rooms."

    Chan

    |

    December 17, 2022

  • 10

    Exceptional
    Spaciousness

    "Room was clean and pretty spacious."

    Yeong

    |

    October 12, 2022

  • 8.8

    Excellent
    Location

    "Convenient stores and eateries nearby, short 10-20 mins walk to areas that are more saturated with restaurants."

    Lim

    |

    October 26, 2022

Property ranking|Compared to 2,475 Jeju properties
See all rankings
Room comfort score
8.5/10
Value for money score
8.8/10
Cleanliness score
8.9/10
Couples review score
8.8/10
Better than
97
%
of Jeju properties
Better than
94
%
of Jeju properties
Better than
94
%
of Jeju properties
Better than
94
%
of Jeju properties
Overall rating:

8.6

Excellent
2,450 reviews
Cleanliness
8.9
Facilities
8.4
Location
8.7
Read all reviews >
What travelers say they love:
Room have good view ,and very clean .
Yuqiong from China
Couple
More about ASTAR Hotel Jeju

More about ASTAR Hotel Jeju

ASTAR Hotel Jeju

You'll love the exceptional convenience during your stay at ASTAR Hotel Jeju, located right in the heart of the city center, with an easy access to everything in Jeju.
The superior services and facilities offered at ASTAR Hotel Jeju will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Jeju can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at ASTAR Hotel Jeju. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the ASTAR Hotel Jeju. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at ASTAR Hotel Jeju. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker and instant coffee are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at ASTAR Hotel Jeju, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
If you like to eat in the privacy of your room, ASTAR Hotel Jeju can arrange to have groceries delivered to your doorstep.
Never let a day go wasted when you're at ASTAR Hotel Jeju with all the activities and facilities provided. Warm up at the end of the day with a visit to the hot tub, salon and sauna. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Reasons to stay here

Verified reviews score this hotel higher than 94% of accommodations in the city on value for money.
Verified reviews for this hotel's food and dining options score it better than 95% of accommodations in the city.
This accommodation beats more than 97% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

7 mentions

Breakfast

3 mentions

Taxi

2 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids safety features
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby safety gates
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dining table
  • Extra long bed
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Locker
  • Non-smoking
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Sauna
  • Sauna
  • Seating area
  • Shower
  • Shower chair
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
Daisy
  • Cuisine: American, Asian, European
  • Menu: Buffet

Location

129 seosa-ro, Downtown Jeju, Jeju, South Korea, 63182
Excellent
Location

8.7

Airports
  • Jeju International Airport (CJU)
    2.9 km
  • Muan International Airport (MWX)
    166.5 km
Public transportation
  • Jeju Intercity Bus Terminal
    510 m
Hospital or clinic
  • Gim Eye Clinic
    80 m
Shopping
  • Dongmun Market
    1.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Dongmun Market
    1.4 km
  • Mysterious Road (Dokkaebi Road)
    6.4 km
  • Hallasan National Park
    15.6 km
  • Manjanggul Cave
    23.5 km
  • Cheonjiyeon Falls
    28.5 km
  • Jeongbang Waterfall
    28.9 km
  • Teddy Bear Museum
    29.6 km
  • O’sulloc Museum
    30.5 km
  • Seongsan Ilchulbong Peak
    39.0 km
  • Udo
    40.9 km
Nearby landmarks
  • Gim Eye Clinic
    80 m
  • Keunsarang Pharmacy
    100 m
  • Jeju Internal Medicine Clinic
    100 m
  • Gimdongin Eye Clinic
    110 m
  • Munjangwonsoa Youth Gwa Clinic
    130 m
  • Yanggyeongheum Dental Clinic
    140 m
  • Yeonse Eye Clinic
    140 m
  • Hanbong Oriental Medicine Clinic
    150 m
  • Jejumi Clinic
    160 m
  • Myeongibiinhugwa Clinic
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-13 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 14 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until02:00
  • Check-out until11:00
Getting around
  • Distance from city center3km
  • Travel time to airport (minutes)10
Extras
  • Breakfast charge (unless included in room price)15000 KRW
The property
  • Non-smoking rooms/floorsno
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 130
  • Room voltage220
  • Year property opened2014

Reviews of ASTAR Hotel Jeju from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.4
Location8.7
Room comfort and quality8.5
Service8.9
Value for money8.8
High score for Jeju
Rating
9+ Exceptional (271)
8-9 Excellent (77)
7-8 Very Good (90)
6-7 Good (23)
<6 Below Expectation (29)
Time of the year
Mar - May (125)
Jun - Aug (119)
Sep - Nov (124)
Dec - Feb (122)
All guests (1,095)
All room types
All languages

Show reviews that mention 

Showing 490 verified guest comments
12345
10.0
Exceptional
Yuqiong from China
Couple
Run of House
Stayed 5 nights in February 2019

good place ”

Room have good view ,and very clean . hotel Front desk staff have nice attitude ,But chinese and English not good enough , hope you guys can have more improvement .Keep it up ~

Reviewed March 07, 2019

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Good morning, I am a general manager of Astar Hotel, Seong Oh Hong. First of all, I would like to thank you for using Astar Hotel and encouraging us through a good review. We apologize for any inconvenience caused by the staff's lack of foreign language skills. We will focus on developing employees' abilities through systematic training. We'll become the Astar Hotel, which is becoming more and more advanced through the reveiw phase you left behind. Thank you.

Responded March 10, 2019
ASTAR Hotel Jeju
10.0
Exceptional
Young from South Korea
Family with young children
Run of House
Stayed 2 nights in January 2022

Great hotel ”

Good location, price is great, the fitness center was the highlight. It cost 10000 won for the fitness center with sauna but it is worth it. The breakfast was also 10000won and a great deal.

Reviewed January 17, 2022

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Hello. I am Hong Seong-oh, general manager of Astar Hotel. Thank you for using our Astar Hotel and leaving a good review. In the future, we will pay close attention to becoming Astar Hotel where customers can be more satisfied in all aspects. Thank you.

Responded January 21, 2022
ASTAR Hotel Jeju
10.0
Exceptional
Normila from Singapore
Couple
Standard Double Room
Stayed 4 nights in January 2020

Exceptional”

The hotel was superb breakfast is great the only setback is the daily morning call to for room make up 😔 sometimes we wished to sleep a little bit late and its disturbed our snooze so i hope they improved in that

Reviewed January 16, 2020

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Hello, I'm Hong Seong-oh, general manager of Astar Hotel. Thank you for using the Astar Hotel and for leaving us a good review. In the future, we will try to become a more developed Astar Hotel by reflecting the opinions you left behind. Thank you.

Responded January 26, 2020
ASTAR Hotel Jeju
10.0
Exceptional
SUBIN from South Korea
Solo traveler
Run of House
Stayed 4 nights in December 2021

Cost effective and cozy hotel”

The room is big, closed to the terminal, and the sightseeing from the room is beautiful;) Sea view available, although a little bit far away:)

Reviewed December 29, 2021

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Hello. I am Hong Seong-oh, general manager of Astar Hotel. Thank you for using our Astar Hotel and leaving a good review. In the future, we will pay more attention to make Astar Hotel more satisfying to our guests in all aspects. Thank you.

Responded December 31, 2021
ASTAR Hotel Jeju
10.0
Exceptional
Vivian from Hong Kong SAR, China
Family with teens
Deluxe Twin
Stayed 3 nights in October 2018

Great stay!”

Decent room and decoration; staff was friendly. Great location. Could have more variety with breakfast selections.

Reviewed April 08, 2019

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Hello, I am general manager of Astar Hotel Hong Sung Oh. Thank you very much for staying in the Asta Hotel and for having a good time. I think the detailed review that you left will be really helpful to other customers. I hope you enjoyed your trip to Jeju with our hotel. Thank you.

Responded April 11, 2019
ASTAR Hotel Jeju
9.2
Exceptional
Koh from Singapore
Couple
Deluxe Double
Stayed 3 nights in June 2019

Good location”

Location of hotel is near the Jeju Bus Terminal, and nearby bus stops allow you to travel conveniently to several attractions like Seongsan Ichulbong and Mt. Hallasan. They have facilities like the gym and pool, but they were chargeable at half price for hotel guests. CU (convenience store) was conveniently located just below the hotel. Overall a great stay!

Reviewed June 13, 2019

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Hello, I am general manager of Astar Hotel Hong Sung Oh. We would like to express our sincere appreciation to you for using our Astar Hotel and for your review, and your feedback will be a great help to other visitors to Astar Hotel. We promise that we will continue to maintain our service to become a more convenient hotel for our customers in the future. Thank you.

Responded June 15, 2019
ASTAR Hotel Jeju
8.8
Excellent
Brandon
Group
Run of House
Stayed 1 night in March 2019

Wonderful hotel in a wonderful location”

I went here with a group to celebrate a birthday. The location was great. Parking around the back. Room was clean, comfortable, updated. Great chicken spot just a few buildings down. They were helpful with taxis.

Reviewed March 07, 2019

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Good morning, I am a general manager of Astar Hotel, Seong Oh Hong. First of all, I would like to thank you for using Astar Hotel and encouraging us through a good review. We wish you a memorable trip to Jeju with the Astar Hotel. Thank you.

Responded March 10, 2019
ASTAR Hotel Jeju
8.8
Excellent
Yong from Singapore
Couple
Run of House
Stayed 1 night in November 2019

Good hotel, will come back again”

The hotel is slightly far from the main shopping area, but the hotel room is comfortable and clean. Looks good and also value for money

Reviewed November 13, 2019

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Hello, I'm Hong Sung Oh, the general manager of Astar Hotel. Thank you for using Astar Hotel and leaving us a nice comment. In the future, I will continue to study and work hard to make Astar Hotel satisfactory to you in all aspects. Thank you.

Responded November 21, 2019
ASTAR Hotel Jeju
8.8
Excellent
Francisca from Hong Kong SAR, China
Couple
Deluxe Twin
Stayed 3 nights in June 2019

Great Stay”

Great stay, clean and great value for money, nothing else you can ask for. Short walk to some nice restaurants around.

Reviewed February 29, 2020

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Hello, I'm Hong Sung-oh, general manager of Astar Hotel. Thank you for taking advantage of our Astar Hotel and leaving us a good review. Your comments will help others as well.We will work hard to become an Asta Hotel that customers can use comfortably in the future. Thank you very much

Responded March 03, 2020
ASTAR Hotel Jeju
8.4
Excellent
Sophrianne from Singapore
Group
Standard Double Room
Stayed 2 nights in September 2019

Good location, big room”

Location is near the bus terminal and there are buses to many areas including Mt Halla. Room is big and comfortable but there were stains on the carpet. Wanted to book a taxi one day in advance but to the holiday season but was told by the staff there is no need to and they can help to call one the next morning. Unfortunately, they claimed the taxi line was busy and asked us to hail one along the street ourselves. This is rather disappointing and frustrating as we were heading to the airport for a flight out.

Reviewed September 14, 2019

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Hello, I'm Hong Sung Oh, the general manager of Astar Hotel. Thank you for visiting our Astar Hotel and leaving us a comment, and I sincerely apologize for the disappointment of the delayed delivery of taxis due to the overlapping of 'Chuseok', a major Korean holiday. In the future, we will continue to manage and strive to make the Astar Hotel comfortable for you. Thank you.

Responded September 14, 2019
ASTAR Hotel Jeju
8.4
Excellent
Cristina from United States
Couple
Run of House
Stayed 2 nights in May 2019

Comfortable room, ok location”

The beds are comfortable. Shower pressure is good. A/C works well. Located near a big bus station which is good if you didn't rent a car. I highly recommend that you rent a car if you speak Korean as transportation is very inefficient. The staff was nice and helpful but they didn't speak English well so everything took a long time. Overall good experience.

Reviewed June 02, 2019

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Hello, I am general manager of Astar Hotel Hong Sung Oh. We would like to express our sincere appreciation to you for using our Astar Hotel and for your review, and your feedback will be a great help to other visitors to Astar Hotel. As for the areas you pointed out, we will work hard and improve them. We promise that we will continue to maintain our service to become a more convenient hotel for our customers in the future. Thank you.

Responded June 07, 2019
ASTAR Hotel Jeju
8.8
Excellent
Wern
Family with teens
Deluxe Twin
Stayed 2 nights in March 2019

Great amenities and room”

The room was spacious, had great amenities provided and was well-ventilated.

Reviewed March 25, 2019

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Hello, I am Hong Seong-oh, general manager of Astar Hotel. First of all, thank you very much for using the Asta Hotel and for your encouragement through a good post-use period. We promise to continue to manage and strive to become an Asta Hotel for your convenience in the future. Thank you.

Responded March 26, 2019
ASTAR Hotel Jeju
8.4
Excellent
Simon
Couple
Run of House
Stayed 4 nights in October 2019

Great location for eastern tour”

Location was great for people whom want to do the eastern tour and visit the city market or take public transport from jeju bus terminal Hotel staff was very helpful - they helped us print our travel voucher in their back office. Food : There is a fried chicken store round the corner (coconcock) , their BBQ chicken is fantastic. Hotel international breakfast can be better.

Reviewed October 19, 2019

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Hello, I'm Hong Sung Oh, the general manager of Astar Hotel. Thank you for using Astar Hotel and leaving a good comment. In the future, I will continue to make efforts to become the Astar Hotel that will satisfy you in all aspects as well as in service.

Responded October 20, 2019
ASTAR Hotel Jeju
8.0
Excellent
Kwok
Family with teens
Run of House
Stayed 7 nights in October 2019

Good Location”

Close to Inter-city Bus Terminal, good for visitors who consider bus as major travel means. Nearby can find bakery cafe, convenience shops & restaurants. But need take taxi to major shopping areas or more popular restaurants. Rooms are clean & spacious. Area to improve: (1)no door at shower area, so water may spill out (2)sofa seats easy get out of position. Apart from these, everything is more than satisfactory.

Reviewed November 08, 2019

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Hello, I'm Hong Sung Oh, the general manager of Astar Hotel. Thank you for using Astar Hotel and leaving a good comment. In the future, we will continue to study and strive to make the Astar Hotel a comfortable and satisfactory place for you in all directions. Thank you.

Responded November 13, 2019
ASTAR Hotel Jeju
8.4
Excellent
Jean from United States
Couple
Deluxe Double
Stayed 3 nights in October 2019

Excellent”

The hotel has several good places to eat close by. It is clean and comfortable. I enjoyed my stay here.

Reviewed October 28, 2019

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Hello, I'm Hong Sung Oh, the general manager of Astar Hotel. Thank you for visiting Astar Hotel and leaving me a good review. If you have a chance to come to Jeju again, I hope you can join us at the Astar Hotel. Thank you.

Responded November 01, 2019
ASTAR Hotel Jeju
8.0
Excellent
Qingyuan from China
Group
Stayed 2 nights in August 2019

Just ok”

The check in was fancy but the room is really small and just OK. No beds. and the room is just enough to put all the beddings, withno extra room at all. There is NO free SPA and the breakfast is too expensive for its value. Location is good, not far from to bus terminal. Overall it is just OK.

Reviewed August 09, 2019

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Hello, I'm Hong Seong-oh, general manager of Astar Hotel. Thank you for using Astar Hotel and leaving us a review. The room you used is an ondol, which is Korean style room, which has no beds. We will continue to listen to your words and make efforts to make it an Astar Hotel where you can use it comfortably. Thank you.

Responded August 10, 2019
ASTAR Hotel Jeju
7.2
Very good
Kyaw from Singapore
Couple
Run of House
Stayed 5 nights in February 2019

House Keeping Need to Improve”

The room is big but the housekeeping didn't vacuum the carpet properly. Thru out our 5days stay we could see the small trash here and there even after the room was cleaned. Queen size bed is rather small, luckily there is one extra single bed. Didn't get much help from staffs due to language barrier, we just followed the app to take various buses.

Reviewed February 27, 2019

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Hello, I am general manager of Astar Hotel Hong Sung Oh. I am really sorry for the inconvenience you have experienced in your stay. There are always well-maintained staff with systematic training, but there seems to be no careful maintenance. From now on, I will try to make more careful repairs. Thank you for your time and thank you for your time.

Responded March 02, 2019
ASTAR Hotel Jeju
7.2
Very good
Yuk from Hong Kong SAR, China
Solo traveler
Run of House
Stayed 5 nights in June 2019

Good value for money ”

Considering the price and its location, this hotel is really good value for money. Room is clean and spacious. The only disadvantage is that frontline staff can’t really speak fluent English. But I think this is the overall problem in every Jeju hotel.

Reviewed July 04, 2019

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Hello, I am general manager of Astar Hotel Hong Sung Oh. Thank you very much for using our hotel and leaving us a review. We're working hard to prepare and work for you, but we're sorry that we can't satisfy all of you. If you have a chance to serve us next time or any time, we will work harder to make sure that our hotel stays in a better shape than before. Thank you.

Responded July 07, 2019
ASTAR Hotel Jeju
8.0
Excellent
Young from South Korea
Couple
Run of House
Stayed 3 nights in April 2021

Comfortable”

Good for frequent travelers

Reviewed April 17, 2021

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Hello, I'm Hong Sung Oh, the general manager of Astar Hotel. Thank you for using Astar Hotel and leaving a good review. In the future, we will pay close attention to becoming an Astar Hotel where customers can be more satisfied in all aspects. Thank you.

Responded April 19, 2021
ASTAR Hotel Jeju
8.0
Excellent
MELVINE from South Korea
Business traveler
Run of House
Stayed 1 night in June 2019

GOOD ”

BEST LOCATION

Reviewed July 14, 2019

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Hello, I'm Hong Seong-oh, general manager of Astar Hotel. First of all, thank you very much for visiting our Astar Hotel and encouraging us through a good use review. I hope your trip to Jeju with the Astar Hotel remains a pleasant memory. Thank you.

Responded July 18, 2019
ASTAR Hotel Jeju
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