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Exterior view, AZ Hotel and Serviced Apartments in Labuan
3 Bedroom Apartment - Bedroom, AZ Hotel and Serviced Apartments in Labuan
View, AZ Hotel and Serviced Apartments in Labuan
Lobby, AZ Hotel and Serviced Apartments in Labuan
Lobby, AZ Hotel and Serviced Apartments in Labuan
Fitness center, AZ Hotel and Serviced Apartments in Labuan
Fitness center, AZ Hotel and Serviced Apartments in Labuan

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8.5

Excellent

538 reviews

538 reviews

Housekeeping14
Breakfast2
Shops2
See map
See map

8.8

Excellent

Location rating score

Excellent location - 2.26 kilometers from city center
Parking
FREE
Nearby landmarks
Labuan Hospital 1.0 km
Labuan Airport 1.9 km
Ban San Miao Temple 1.9 km
New CHIP GUAN SUPERMARKET 2.3 km
Pulau Papan 2.6 km
Patau-Patau Water Village 2.7 km
Klinik 1 Malaysia UTC Labuan 2.7 km
Delilah Food Market 2.8 km
Klinik Pergigian Smile (dental clinic) 2.9 km
Utama Jaya Superstore 2.9 km

AZ Hotel and Serviced Apartments

Jalan Tun Mustapha, Labuan Main Town, Labuan, Malaysia, 87000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Labuan Main Town part of Labuan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Labuan Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Sparkling clean

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
See all amenities
Health and Medical
First aid kit
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Labuan every 9 minutes on Agoda.com
Value for money8.5
Location rating8.8
Nearest airportLabuan Airport (LBU) - Malaysia
Distance to airport1.9 km

Rooms available at AZ Hotel and Serviced Apartments

3-Bedroom Apartment with Balcony
...
  • Room size: 117 m²/1259 ft²
  • Garden view
  • 1 double bed & 2 single bed...
Enter dates to see prices
3 Bedroom Apartment
...
  • Room size: 118 m²/1270 ft²
  • City view
  • 1 queen bed and 2 single be...
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City Twin Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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King Room
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Queen Room
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 double bed
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City Queen Room
...
  • City view
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
City King Room
...
  • City view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds
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Standard Double Bed Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices

Frequently asked questions

Does AZ Hotel and Serviced Apartments offer shuttle service for getting around?

For your convenience when traveling around the city, AZ Hotel and Serviced Apartments offers None right where you need it making it simple for you to get to places effortlessly.

Does AZ Hotel and Serviced Apartments offer dry cleaning services?

Yes! AZ Hotel and Serviced Apartments provides dry cleaning service that is available all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What is the minimum age requirement for visitor at AZ Hotel and Serviced Apartments?

AZ Hotel and Serviced Apartments only allows guest visitors that are over 18 years old to stay at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more choices.

In which languages can AZ Hotel and Serviced Apartments's personnel communicate?

AZ Hotel and Serviced Apartments can speak in 4 languages and supports popular languages such as English and Mandarin Chinese for guests visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What payment cards are supported at AZ Hotel and Serviced Apartments?

AZ Hotel and Serviced Apartments supports up to 6, with payment card selections including MasterCard, Cash, Visa, and UnionPay.

What is the verified guest review consensus about AZ Hotel and Serviced Apartments's food?

75.0% of our verified visitor reviews have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for AZ Hotel and Serviced Apartments down in the review.

What is the typical rating that past Solo travelers' have given to AZ Hotel and Serviced Apartments?

Verified solo travelers that have stayed at this property have given AZ Hotel and Serviced Apartments an average rating of 8.9. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to AZ Hotel and Serviced Apartments?

Verified group travelers that have stayed at this property have given AZ Hotel and Serviced Apartments an average rating of 8.5. You can check out more precise customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about AZ Hotel and Serviced Apartments?

Verified local visitors that have stayed at this property have given AZ Hotel and Serviced Apartments an average rating of 8.7. You can look up on more specific customer ratings, and comments for this property down in the review section.

See map

Explore the neighborhood

What people love about AZ Hotel and Serviced Apartments

  • 9.6

    Exceptional
    Cleanliness

    "Clean & comfortable."

    Siti

    |

    February 23, 2023

  • 10

    Exceptional
    Cleanliness

    "I am satisfied with everything especially the cleanliness."

    Rosnani

    |

    December 15, 2022

  • 9.2

    Exceptional
    Location

    "Good location"

    Chris

    |

    January 14, 2023

Property ranking|Compared to 61 Labuan properties
See all rankings
Couples review score
8.8/10
Cleanliness score
9.1/10
Room size
30 sqm.
Value for money score
8.6/10
Better than
90
%
of Labuan properties
Better than
85
%
of Labuan properties
Bigger than
84
%
of Labuan properties
Better than
82
%
of Labuan properties
Overall rating:

8.5

Excellent
538 reviews
Cleanliness
9.1
Facilities
8.2
Location
8.8
Read all reviews >
What travelers say they love:
In heart of Labuan town,room clean and new.
wong from Brunei Darussalam
Couple
More about AZ Hotel and Serviced Apartments

More about AZ Hotel and Serviced Apartments

AZ Hotel and Serviced Apartments

Take a good wander and unveil the wonder of Labuan with a stay at AZ Hotel and Serviced Apartments. No plan is a great plan. Get to whatever interests you in Labuan, conveniently with a stay at AZ Hotel and Serviced Apartments, just 1.8 km from Labuan Airport.
All offerings provided by AZ Hotel and Serviced Apartments help to ensure a pleasant stay for all travelers. Keep up with all your communications easily with the serviced apartment's free Wi-Fi. Getting from and back to the airport can be easily arranged with the serviced apartment's airport transfer services. Shuttle services provided by AZ Hotel and Serviced Apartments makes it easy to plan your day trips, sightseeing, and more around Labuan.
Guests can enjoy free parking right at the serviced apartment. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at AZ Hotel and Serviced Apartments thanks to the serviced apartment's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the serviced apartment. Smoking is allowed only in the designated smoking areas provided by serviced apartment.
All rooms at AZ Hotel and Serviced Apartments are designed for comfort. For your comfort, some rooms at the serviced apartment are equipped with linen service, blackout curtains and air conditioning. Some rooms at AZ Hotel and Serviced Apartments even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea at your disposal. Bathroom amenities are just as important as others, and at the serviced apartment you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

A variety of convenient and tasty dining options are waiting for you at the serviced apartment, for whenever you get hungry.
AZ Hotel and Serviced Apartments lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Check out the serviced apartment's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the serviced apartment's hiking trails. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 86% of the city's other accommodations.
Past guests love the cleanliness here, ranking it higher than 85% of the city's accommodation.
Guests who stayed here really appreciated the room comfort, scoring it higher than 86% of accommodations in the city.

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Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

4 mentions

Breakfast

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hiking
  • Tours
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Closet
  • Complimentary tea
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Linens
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Halal

Location

Jalan Tun Mustapha, Labuan Main Town, Labuan, Malaysia, 87000
Excellent
Location

8.8

Airports
  • Labuan Airport (LBU) - Malaysia
    1.9 km
  • Brunei International Airport (BWN) - Brunei Darussalam
    52.5 km
Hospital or clinic
  • Labuan Hospital
    1.0 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    1.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until00:00
  • Check-out from05:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)5
Extras
  • Breakfast charge (unless included in room price)18 MYR
The property
  • Non-smoking rooms/floorsyes
  • Number of rooms 12
  • Most recent renovation2019

Reviews of AZ Hotel and Serviced Apartments from real guests

Provided by verified guests of Agoda
8.6
Cleanliness9.1
Facilities8.2
Location8.8
Service8.8
Value for money8.5
High score for Labuan
Rating
9+ Exceptional (65)
8-9 Excellent (15)
7-8 Very Good (21)
6-7 Good (6)
<6 Below Expectation (7)
Time of the year
Mar - May (23)
Jun - Aug (28)
Sep - Nov (27)
Dec - Feb (36)

Show reviews that mention 

Showing 114 verified guest comments
12345
10.0
Exceptional
Nurul from Malaysia
Group
3 Bedroom Apartment
Stayed 2 nights in October 2022

Location good”

New apartment attach with Labuan Paragon. The staff nice the location in the town. The room big and clean. Will stay here again for family event in future. The famous seafood restaurant and secret recipe just at the ground floor.

Reviewed October 31, 2022

See room deals

10.0
Exceptional
Nur from Malaysia
Family with young children
3 Bedroom Apartment
Stayed 2 nights in October 2022

Apartment Maintenance ”

Actually I have a lot of complaints but I make it simple. Please check your apartment and you will notice things you need to fix. Please fix the toilet glass door. Please fix the main door. I'm lazy to complain at least check everything for maintenance. Overall good. Staff good.

Reviewed November 08, 2022

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10.0
Exceptional
Iqmal from Brunei Darussalam
Group
City Twin Room
Stayed 2 nights in October 2022

AMAZING HOTEL”

IF YOU IN LABUAN, I RECOMMEND THIS HOTEL. SO GOOD AND NOT SO FAR FROM THE TOWN. THE STAFF IS VERY HELPFUL AND SO NICE. THE ROOM IS AMAZING AND CLEAN.

Reviewed December 17, 2022

See room deals

10.0
Exceptional
Rosnani from Malaysia
Family with young children
City King Room
Stayed 1 night in January 2022

Best stay”

I am satisfied with everything especially the cleanliness. The staffs are also kind and friendly.

Reviewed December 15, 2022

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10.0
Exceptional
Noor from Malaysia
Business traveler
City Queen Room
Stayed 1 night in July 2022

Practical”

Location is good. Lots of food shops in the same block. Got guardian also. Room is clean. Just the hot water isn't hot enough.

Reviewed July 09, 2022

See room deals

Dear Noor, Thank you for your feedback. Appreciate it. We will continue to strive for the best. We shall look into the hotel water issue and shall rectify this matter. Meanwhile, we hope to see you soon. Best regards, Management

Responded July 22, 2022
AZ Hotel and Serviced Apartments
10.0
Exceptional
Alison from Malaysia
Business traveler
King Room
Stayed 7 nights in January 2022

Great service and good location”

Housekeeping provides really good service! They were also very thorough in airing out the room when guests checked-out. Location is great as it is adjacent to some shops with lots of eatery options and within walking distance to town.

Reviewed February 08, 2022

See room deals

Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you and we appreciate your feedback. We will continue to strive further to make everyone's stay comfortable and memorable. Best regards, Management

Responded February 09, 2022
AZ Hotel and Serviced Apartments
10.0
Exceptional
Sylvia from Brunei Darussalam
Family with young children
City King Room
Stayed 2 nights in January 2020

Good cozy stay in Labuan.”

AZ Hotel provides a huge varieties of stays from hotel room to 3 bedrooms apartment. Just slightly outside of city center but still within the city center for a more quiet stay but everything is still accessible, huge arrays of restaurants to pick from just downstairs, cafe, bubble milktea, convenient stores, supermarket just across the street. Designated basement car park with security. Everything you need for a getaway is provided in the apartment, washing machine and cloths drying racks. Highly recommended.

Reviewed January 28, 2020

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. We will look into your comments for a better improvement. Best regards, Sales & Marketing Executive

Responded July 18, 2020
AZ Hotel and Serviced Apartments
10.0
Exceptional
Anita from Malaysia
Family with young children
3 Bedroom Apartment
Stayed 1 night in October 2021

very good”

i like the apartment....everything equipment in the kitchen a modern style..all facilities is ready to used ..very good ..but only air-condition not enough cold because of living room very huge and no fan provided . TQ

Reviewed November 26, 2021

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Appreciate your feedback and will look into your suggestion. Nevertheless, we will continue to strive further to make everyone's stay comfortable and memorable. Best regards, Management

Responded February 05, 2022
AZ Hotel and Serviced Apartments
10.0
Exceptional
Noor from Malaysia
Business traveler
City Queen Room
Stayed 1 night in July 2022

Exceptional”

near to places to eat. not far from the airport. very comfortable room

Reviewed August 09, 2022

See room deals

10.0
Exceptional
ELynn from Malaysia
Business traveler
King Room
Stayed 2 nights in November 2022

Exceptional”

all was perfect! thank you!

Reviewed November 17, 2022

See room deals

9.6
Exceptional
Nor from Malaysia
Business traveler
City Queen Room
Stayed 1 night in February 2022

Nice cosy new hotel!”

Love this hotel. Come for 1 night stay, n love the hotel. Its clean and cozy. Perfect for short duration stay.

Reviewed February 22, 2022

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. Hope to see you again. Best regards, Management

Responded March 08, 2022
AZ Hotel and Serviced Apartments
10.0
Exceptional
Mastura from Malaysia
Business traveler
Queen Room
Stayed 1 night in February 2020

Good Sevice”

Friendly staffs, very clean, spacious room, value for money. Very recommended.

Reviewed July 06, 2020

See room deals

Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. We will look into your comments for a better improvement. Best regards, AZ Team

Responded July 15, 2020
AZ Hotel and Serviced Apartments
10.0
Exceptional
Stewert from Malaysia
Family with young children
3 Bedroom Apartment
Stayed 2 nights in February 2022

Highly recommended!”

Friendly staffs, great facilities and very good services.

Reviewed February 21, 2022

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. We will look into your comments for a better improvement. Best regards, Management

Responded March 08, 2022
AZ Hotel and Serviced Apartments
10.0
Exceptional
Dil from Malaysia
Family with teens
City Queen Room
Stayed 1 night in June 2022

Awesome vacation”

New and fresh hotel. Secured parking lot

Reviewed June 12, 2022

See room deals

9.6
Exceptional
ROSE from Malaysia
Group
3 Bedroom Apartment
Stayed 1 night in April 2022

Exceptional”

Apartment very clean and spacey; and staffs are polite,friendly and helpful..will difinitely come back next time.

Reviewed April 12, 2022

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Dear valued guest, Greetings from AZ Hotel & Serviced Apartments. Thank you for your feedback. We shall continue to provide that a memorable experience to our guests by providing an excellent service within. Regards, The Management

Responded April 16, 2022
AZ Hotel and Serviced Apartments
9.6
Exceptional
nor from Malaysia
Business traveler
City Twin Room
Stayed 2 nights in January 2020

comfort stay”

good place to stay. nicer if they provide a mini fridge in the room

Reviewed January 12, 2020

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. We will look into your comments for a better improvement. Best regards, Sales & Marketing Executive

Responded July 17, 2020
AZ Hotel and Serviced Apartments
10.0
Exceptional
AZRINA from Malaysia
Family with young children
City Queen Room
Stayed 2 nights in February 2020

great hotel”

great hotel, location, helpful staff

Reviewed February 05, 2020

See room deals

Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. We will look into your comments for a better improvement. Best regards, AZ Team

Responded July 15, 2020
AZ Hotel and Serviced Apartments
10.0
Exceptional
Ahmad from Malaysia
Solo traveler
City King Room
Stayed 1 night in October 2021

nice cozy room”

wangi bilik

Reviewed October 28, 2021

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you and we appreciate your feedback. We will continue to strive further to make everyone's stay comfortable and memorable. Best regards, Management

Responded February 05, 2022
AZ Hotel and Serviced Apartments
9.6
Exceptional
Bryan from Malaysia
Solo traveler
City King Room
Stayed 1 night in January 2022

Exceptional”

Very clean and comfortable rooms.

Reviewed January 10, 2022

See room deals

Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you and we appreciate your feedback. We will continue to strive further to make everyone's stay comfortable and memorable. Best regards, Management

Responded February 05, 2022
AZ Hotel and Serviced Apartments
9.6
Exceptional
Jacob from Malaysia
Business traveler
City King Room
Stayed 1 night in August 2019

Nice and Clean”

Overall good, just need to improve on the check-in and out services. Damn slow.

Reviewed July 07, 2020

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. We will look into your comments for a better improvement. Best regards, Sales & Marketing Executive

Responded October 16, 2020
AZ Hotel and Serviced Apartments
12345
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