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Bamboo Sapa Hotel
Bamboo Sapa Hotel
Bamboo Sapa Hotel
Bamboo Sapa Hotel
Bamboo Sapa Hotel
Bamboo Sapa Hotel
Bamboo Sapa Hotel

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7.9

Very good

451 reviews

451 reviews

View18
Housekeeping3
Breakfast1
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Thac Bac Silver Waterfall

140 m

Mau Temple

210 m

Sapa Ethnic School

270 m

Rattan Bridge

300 m

Hung's Organic farm

300 m

Popular landmarks
The Stone Church (Holy Rosary Church)

420 m

Ham Rong Mountain

450 m

Quang Truong Square

530 m

Muong Hoa Valley

650 m

Sun World Fansipan Legend

1.2 km

Closest landmarks
Mountain Bar & Pub

160 m

Sa Pa Clinic

160 m

Sapa Hospital

330 m

Notre Dame Cathedral Sapa

390 m

Ta Phin Ethnic Commune

390 m

2020

Bamboo Sapa Hotel

018 Muong Hoa Street, Sa Pa City Center, Sapa, Vietnam, - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Sa Pa City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Fansipan Mountain. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Inside city center

Front desk [24-hour]

Airport transfer

Excellent view

400 meters to The Stone Church (Holy Rosary Church)

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Cheaper than 81% of all properties in Sapa in the last 24 hoursCompared to 412 Sapa properties at Agoda for various dates
Value for money7.7
Distance to city center0.2 km
Location rating8.5
Nearest airportDien Bien Phu Airport (DIN) - Vietnam
Distance to airport134.9 km

Rooms available at Bamboo Sapa Hotel

Very good
Room comfort & quality

7.7

President Suite
...
  • Room size: 120 m²/1292 ft²
  • Mountain view
  • 1 double bed & 1 double bed...
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Superior Mountain View
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 2 single beds or 1 double b...
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Deluxe with Mountain View
...
  • Room size: 36 m²/388 ft²
  • Mountain view
  • 2 single beds or 1 double b...
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Room #24855443
...
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    Superior Room With Window
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Suite Room
    ...
    • Room size: 40 m²/431 ft²
    • Mountain view
    • 1 double bed
    Enter dates to see prices
    Grand Deluxe Room
    ...
    • Room size: 40 m²/431 ft²
    • Mountain view
    • 1 king bed and 2 single bed...
    Enter dates to see prices
    Family Room with Mountain View
    ...
    • Room size: 72 m²/775 ft²
    • Mountain view
    • 1 single bed and 1 queen be...
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    Family Connecting Room
    ...
    • Room size: 72 m²/775 ft²
    • Mountain view
    • 1 double bed
    Enter dates to see prices
    Standard Room
    ...
    • Room size: 26 m²/280 ft²
    • No Windows view
    • 2 single beds or 1 double b...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Bamboo Sapa Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Bamboo Sapa Hotel?

    Bamboo Sapa Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 30 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Bamboo Sapa Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Bamboo Sapa Hotel has a car park that's close to the hotel. Parking is free for guests. If you're looking for an easy way to get around Sapa with private transportation, the hotel can arrange car rental for you.

    Is breakfast offered at Bamboo Sapa Hotel?

    Wake up to a great buffet breakfast at Bamboo Sapa Hotel. Adults can enjoy breakfast offered with an additional charge of 600000 VND if not included in the room rate.

    What is the smoking policy at Bamboo Sapa Hotel?

    Bamboo Sapa Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Bamboo Sapa Hotel?

    The closest train, metro, or bus station is Sapa Bus Station, 1.2 km away from Bamboo Sapa Hotel.

    What restaurants are nearby Bamboo Sapa Hotel?

    Bamboo Sapa Hotel’s neighborhood is Sa Pa City Center which includes popular restaurants such as Red Dao House Restaurant, Little Vietnam Restaurant and Little SaPa Restaurant.

    What popular shopping places are close to Bamboo Sapa Hotel?

    Located in the Sa Pa City Center area, Bamboo Sapa Hotel is close to great shopping choices like Sapa Market, Can Cau Market and Love Market.

    What are popular attractions near Bamboo Sapa Hotel?

    Bamboo Sapa Hotel’s location in the Sa Pa City Center neighborhood makes it close to famous attractions including Sun World Fansipan Legend, Quang Truong Square and The Stone Church (Holy Rosary Church).

    What popular natural sightseeing spots are close to Bamboo Sapa Hotel?

    Bamboo Sapa Hotel is located within Sa Pa City Center, which makes it conveniently close to natural sights including Fansipan Mountain, Muong Hoa Valley and Love Waterfall.

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    Explore the neighborhood

    What people love about Bamboo Sapa Hotel

    • 9.6

      Exceptional

      "Bamboo has great reviews in Sapa.Fastasic experience in VMM 2022 trip.I will stay there again,when I go Sapa."

      CHENGHSUN

      |

      September 11, 2022

    • 9.6

      Exceptional
      Breakfast

      "The breakfast is a spread and we love the Pho served daily!"

      Loh

      |

      December 16, 2019

    • 10

      Exceptional

      "Lovely hotel with beautiful mountain view."

      Lynh

      |

      October 24, 2019

    Property ranking|Compared to 412 Sapa properties
    See all rankings
    Room comfort score
    7.7/10
    Room size
    48 sqm.
    Location score
    8.6/10
    Cheapest price score
    Better than
    94
    %
    of Sapa properties
    Bigger than
    94
    %
    of Sapa properties
    Better than
    82
    %
    of Sapa properties
    Better than
    81
    %
    of Sapa properties
    Overall rating:

    7.9

    Very good
    451 reviews
    Cleanliness
    8.1
    Facilities
    7.7
    Location
    8.5
    Read all reviews >
    More about Bamboo Sapa Hotel

    More about Bamboo Sapa Hotel

    Bamboo Sapa Hotel

    Fit more adventure and activities in your travel schedule with a stay at Bamboo Sapa Hotel. Bamboo Sapa Hotel is located right in the center of Sapa, a great location close to tourists' favorite landmarks.
    Bamboo Sapa Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Sapa even more convenient.
    For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
    Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Bamboo Sapa Hotel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
    All guestrooms at Bamboo Sapa Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Every stay is a new experience with various interesting room layout options at Bamboo Sapa Hotel, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
    Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bamboo Sapa Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


    Dining and things to do

    Every day at Bamboo Sapa Hotel begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms and bar.
    Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
    Bamboo Sapa Hotel offers unique recreational opportunities for all guests. A relaxing end to every day is possible with a visit to the solarium and spa. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
    Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


    Around the property

    Don't spend all your time inside while in Sapa! Don't forget to stop by the most iconic landmark in the area, the famous Cat Cat Ethnic Village just 1.1 km away.


    Reasons to stay here

    Find rooms here that are cheaper than 83% of all other options in the city.
    Compared to the city's accommodation options, this hotel scored higher than 95% of them for food and dining.
    According to guests who stayed here, this hotel's room comfort is rated higher than 93% of other accommodations in Sapa.

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    Amenities and facilities
    Very good
    Facilities

    7.7

    Most talked about facilities

    Breakfast

    26 mentions

    View

    23 mentions

    Housekeeping

    6 mentions

    Food & Dining

    4 mentions

    Languages spoken

    • English
    • Chinese [Cantonese]
    • Lao
    • Vietnamese

    Outdoor

    • Bicycles

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Billiards
    • Fitness center
    • Garden
    • Karaoke
    • Pool with view
    • Sauna
    • Solarium
    • Spa
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Breakfast in room
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • Hand sanitizer
    • Rooms sanitized between stays
    • Safe dining setup
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bar
    • BBQ facilities
    • Breakfast [free]
    • Coffee shop
    • Kitchen
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Heating in public area
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Babysitting service
    • Family room
    • Kids meal

    Access

    • Check-in/out [express]
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Rental car
    • Shuttle service
    • Valet parking

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Air conditioning
    • Desk
    • Free bottled water
    • Hair dryer
    • Ironing facilities
    • Mini bar
    • Non-smoking
    • Private bathroom
    • Shower
    • Telephone
    • TV
    • Wi-Fi [free]
    • Wooden/parqueted flooring
    Food and dining
    Restaurants on site

    Restaurant

    • Menu: Buffet
    Location
    018 Muong Hoa Street, Sa Pa City Center, Sapa, Vietnam,
    Excellent
    Location

    8.5

    Airports

    • Dien Bien Phu Airport (DIN) - Vietnam
      134.9 km
    • Wenshan Puzhehei Airport (WNH) - China
      145.8 km

    Public transportation

    • Sapa Bus Station
      1.2 km

    Hospital or clinic

    • Sa Pa Clinic
      160 m

    Shopping

    • Sapa Market
      1.1 km

    Convenience store

    • Huai Thu Grocery Store
      790 m

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • The Stone Church (Holy Rosary Church)
      420 m
    • Ham Rong Mountain
      450 m
    • Quang Truong Square
      530 m
    • Muong Hoa Valley
      650 m
    • Sun World Fansipan Legend
      1.2 km
    • Cat Cat Ethnic Village
      1.2 km
    • Love Waterfall
      4.6 km
    • Ta Phin Village
      7.5 km
    • Thac Bac Waterfall (Silver Falls)
      7.6 km
    • Fansipan Mountain
      7.8 km

    Nearby landmarks

    • Thac Bac Silver Waterfall
      140 m
    • Mountain Bar & Pub
      160 m
    • Sa Pa Clinic
      160 m
    • Mau Temple
      210 m
    • Sapa Ethnic School
      270 m
    • Rattan Bridge
      300 m
    • Hung's Organic farm
      300 m
    • Mini Mart
      310 m
    • Lao Chai Village
      330 m
    • Sapa Hospital
      330 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-4 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 5-5 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:30

    Getting around

    • Airport transfer fee30 VND
    • Distance from city center0.2 km
    • Travel time to airport (minutes)60

    Extras

    • Breakfast charge (unless included in room price)600000 VND

    The property

    • Non-smoking rooms/floorsno
    • Number of bars/lounges01
    • Number of floors05
    • Number of restaurants01
    • Number of rooms 56
    • Room voltage220
    • Year property opened2002
    • Most recent renovation2014
    Property announcements

    Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

    Reviews of Bamboo Sapa Hotel from real guests

    Provided by verified guests of Agoda
    7.9
    /
    10
    Cleanliness8.1
    Facilities7.7
    Location8.5
    Room comfort and quality7.7
    Service8.0
    Value for money7.7
    High score for Sapa
    Rating
    9+ Exceptional (58)
    8-9 Excellent (53)
    7-8 Very Good (56)
    6-7 Good (24)
    <6 Below Expectation (46)
    Time of the year
    Mar - May (69)
    Jun - Aug (45)
    Sep - Nov (60)
    Dec - Feb (63)
    All guests (327)
    All room types
    All languages

    Show reviews that mention 

    Showing 237 verified guest comments
    12345
    10.0
    Exceptional
    May from Myanmar
    Group
    Superior Mountain View
    Stayed 2 nights in March 2020

    Excellent Stay at Bamboo”

    Pros - a great location where good restaurants, minimart and pharmacy are located - significant mountain view just from bedroom window - super clean and cozy rooms -delicious breakfast with the picturesque view -a pool where you can experience magnificent weather and mountain Cons -the road in front of hotels are under construction and a bit dusty for walking around

    Reviewed March 11, 2020

    See room deals

    Dear May, Thank you for giving us the perfect rating on We are so thrilled to know that you had a wonderful holiday with us and loved our location and our facilities. It's definitely a boost for us every time we receive positive reviews such as this. We hope to welcome you back in the near future. Sincerely yours, The Hotel Management

    Responded March 16, 2020
    Bamboo Sapa Hotel
    9.6
    Exceptional
    Loh from Singapore
    Group
    Superior Mountain View
    Stayed 1 night in December 2019

    Wonderful hotel overlooking the mountains in Sapa”

    You must choose the rooms overlooking the pool and mountains! Views are terrific! Hotel is only 7 mins walk away from the town centre and many great shops and restaurants around. Rooms are clean and well equipped. (stayed separately on 2 nights and the consistency is there) The pool might be inviting however do take note that proper swimwear is required to be permitted into the pool and it is Not heated. The breakfast is a spread and we love the Pho served daily! Will recommend everyone coming to Sapa to book with them 👍👍👍

    Reviewed December 16, 2019

    See room deals

    Dear Loh, Thank you for your wonderful review. We are so glad that you enjoyed so many aspects of your stay including our breakfast and our view. About the problem relating to the pool, please rest assured that we have passed on your feedback to the relevant department for further improvement! Please come back again soon for another memorable time in Sapa with us! Sincerely yours, The Hotel Management

    Responded December 16, 2019
    Bamboo Sapa Hotel
    10.0
    Exceptional
    Bao from Vietnam
    Couple
    Deluxe with Mountain View
    Stayed 1 night in September 2019

    Great”

    Room is large with moutain view (grand delux). Hotel has pool, wc for customer when waiting

    Reviewed October 02, 2019

    See room deals

    Dear Bao, Thank you for your wonderful review. We are so glad that you enjoyed so many aspects of your stay including our room and our pool. Please come back again soon for another memorable time in Sapa with us! Sincerely yours, The Hotel Management

    Responded October 09, 2019
    Bamboo Sapa Hotel
    10.0
    Exceptional
    Lynh from Vietnam
    Couple
    Standard Room
    Stayed 1 night in October 2019

    recommended ”

    Lovely hotel with beautiful mountain view. staffs were very helpful. Perfect swimming pool

    Reviewed October 24, 2019

    See room deals

    Dear Lynh, Thank you for giving us the perfect rating on Agoda. We are so thrilled to know that you had a wonderful holiday with us and loved our pool and our staff. It's definitely a boost for us every time we receive positive reviews such as this. We hope to welcome you back in the near future. Sincerely yours, The Hotel Management

    Responded October 28, 2019
    Bamboo Sapa Hotel
    9.6
    Exceptional
    Lan
    Couple
    Superior Room With Window
    Stayed 1 night in September 2019

    Perfect”

    Need to clear cloudy water in the pool. Except that, everything is perfect for me. Good place to stay in Sapa, will come back

    Reviewed September 24, 2019

    See room deals

    Dear Lan, Thank you for your wonderful review. We are so glad that you enjoyed so many aspects of your stay including our room and our staff. Please come back again soon for another memorable time in Sapa with us! Sincerely yours, The Hotel Management

    Responded October 09, 2019
    Bamboo Sapa Hotel
    10.0
    Exceptional
    Iskandar from Singapore
    Solo traveler
    Superior Mountain View
    Stayed 2 nights in September 2019

    Exceptional”

    Nice view and staff are helpful.

    Reviewed September 26, 2019

    See room deals

    Dear Iskandar, Thank you for your wonderful review. We are so glad that you enjoyed so many aspects of your stay including our view and our staff Please come back again soon for another memorable time in Sapa with us! Sincerely yours, The Hotel Management

    Responded October 09, 2019
    Bamboo Sapa Hotel
    9.2
    Exceptional
    Thiri from Myanmar
    Group
    Superior Mountain View
    Stayed 1 night in December 2019

    Such a pleasant stay in Sapa”

    The only thing I hate abt this hotel is that the pool is NOT warm enough to swim in ! Other than that, I love staying here. Just wish they would add more chicken/fish dishes for ppl like me who do not eat pork or beef.

    Reviewed December 24, 2019

    See room deals

    Dear Thiri, Thank you for taking the precious time to share about your recent trip with us. We are glad to hear that you enjoyed your time with us and we are deeply sorry that you were bothered by some aspects at Bamboo Sapa Hotel. We would love to know more about your situation during your stay with us so that our staff could accommodate your requests! Please rest assured that we have passed on your feedback about the pool and food options to the relevant department for further improvement! We truly hope that you could come back here again soon to immerse in our services and facilities! Sincerely yours, The Hotel Management

    Responded December 24, 2019
    Bamboo Sapa Hotel
    9.2
    Exceptional
    Chongyeal from South Korea
    Solo traveler
    Superior Room With Window
    Stayed 2 nights in May 2019

    Fully satisfied. ”

    Good location and beautiful view at affordable price. Nothing more to be desired except that you may want better breakfast.

    Reviewed May 29, 2019

    See room deals

    Dear Chongyeal, Thank you for giving us the perfect rating on Agoda. We are so thrilled to know that you had a wonderful holiday with us and loved our location. It's definitely a boost for us every time we receive positive reviews such as this. We will thrive to meet your expectations better in the future. We hope to welcome you back o your next trip to Sapa. Sincerely yours, The Hotel Management

    Responded October 28, 2019
    Bamboo Sapa Hotel
    8.8
    Excellent
    Nguyen from Vietnam
    Couple
    Superior Mountain View
    Stayed 1 night in December 2019

    Road is under construction”

    We came to bamboo when weather is not good. We chose Bamboo for the mountain view but fog is really heavy. There was no view from our balcony. The only road to the hotel was under heavy construction. We have had hard time to book a taxi to leave the hotel cause cars cant get to the hotel at noon (check-in check-out time)

    Reviewed December 22, 2019

    See room deals

    Dear Nguyen, Thank you for taking the precious time to share about your recent trip with us. We are sorry to hear that you had a bad experience at Bamboo Sapa Hotel due to the bad weather and the construction in Sapa. We truly hope that you could come back here again soon to immerse yourself in our services and facilities! Please come back again soon for another memorable time in Sapa with us! Sincerely yours, The Hotel Management

    Responded January 30, 2020
    Bamboo Sapa Hotel
    8.8
    Excellent
    CHANGWOOK
    Couple
    Deluxe with Mountain View
    Stayed 1 night in February 2019

    perfect hotel”

    Good room condition, Nice View, reasonable price, But feedback too slow and they are somtimes forget my requests

    Reviewed February 07, 2019

    See room deals

    7.6
    Very good
    An from Vietnam
    Couple
    Superior Mountain View
    Stayed 2 nights in July 2019

    Nice location”

    The location is very good. But there was a problem with the booking system. The staff could not receive my booking. Eventhough it was precharged and take a long time to let me in the room even at 9pm.

    Reviewed July 18, 2019

    See room deals

    Dear An, Thank you for taking the precious time to share about your recent trip with us. We are deeply sorry to hear that you had a bad experience at Bamboo Sapa Hotel and that our hotel did not fully meet your expectations. We would love to know more about your situation during your stay with us so that our staff could accommodate your requests! Please rest assured that we have passed on your feedback to the relevant department for further improvement! We truly hope that you could come back here again soon to immerse in our services and facilities! Sincerely yours, The Hotel Management -------------

    Responded October 10, 2019
    Bamboo Sapa Hotel
    5.6
    Leanne from United Kingdom
    Couple
    Standard Room
    Stayed 1 night in March 2020

    Average stay”

    Pros Good location Scenic views from restaurant (weather permitting) 24hr check-in Rooms clean and tidy Cons Room with window but all light blocked out by neighbouring building. Room was in constant darkness. Swimming pool not heated Staff all appeared disinterested in doing anything Breakfast was ok with having to ask staff to top up supplies as opposed to them checking themselves Additional facilities such as spa were closed Phone call to room before check out to remind us of check out time which was still incorrect

    Reviewed March 12, 2020

    See room deals

    Dear Leanne, Thank you for taking the precious time to share about your recent trip with us. We are deeply sorry to hear that you had a bad experience at Bamboo Sapa Hotel and that our Hotel did not fully meet your expectations. Please rest assured that we have passed on your feedback about the performance of our staff, the problem with our pool and room to the relevant department for further improvement! In terms of our spa's unavailability, due to Coronavirus pandemic, we had to limit additional services to avoid skin-to-skin exposure and protect our customers and our staff. Kindly be advised that we will reoperate our services once this pandemic is controlled. Regarding our check-out reminding phone call, it is a procedure that we apply to every room, we would like to express our sincere apologies that you had a negative experience with this. We truly hope that you could come back here again soon to immerse in our services and facilities! Sincerely yours, The Hotel Managem

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    Bamboo Sapa Hotel
    4.0
    Mervin from Singapore
    Couple
    Superior Mountain View
    Stayed 2 nights in November 2019

    Average hotel stay during winter”

    The pros for this hotel maybe just the view from my room. Corns: supposed should be heated swimming pool but still cold water, toilet is not so clean with broken tiles, breakfast buffet is average quality stuff and hotel is full of local tourist, they are too noisy sometimes.

    Reviewed December 02, 2019

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    Dear Mervin, Thank you for taking the precious time to share about your recent trip with us. We are deeply sorry to hear that you had a bad experience at Bamboo Sapa Hotel and that our Hotel did not fully met your expectations. We would love to know more about your situation during your stay with us so that our staff could accommodate your requests! Please rest assured that we have passed on your feedback to the relevant department for further improvement! We truly hope that you could come back here again soon to immerse in our services and facilities! Sincerely yours, The Hotel Management

    Responded December 10, 2019
    Bamboo Sapa Hotel
    10.0
    Exceptional
    Charise from Australia
    Couple
    Deluxe with Mountain View
    Stayed 3 nights in November 2014

    Home Away from Home. :-) ”

    The friendly staff. The stunning view. Fantastic breakfast buffet.

    It felt like a home away from home, the best thing about this hotel is the friendly staff. The staff were always smiling and friendly and ready to help with any enquiry. They organised a trekking day tour for us which I highly recommend booking with the reception of the hotel as we had an amazing tour guide. Best location too as we found our favourite restaurant called Sapa Essence less then 30 seconds from Bamboo Sapa Hotel. We were very sad to leave this hotel we had the best time and our hotel room was amazing had everything we needed. Please stay here you won't regret it!!! :-)

    Reviewed November 12, 2014

    See room deals

    9.3
    Exceptional
    Soran from South Korea
    Family with young children
    Family Connecting Room
    Stayed 2 nights in March 2012

    great location and friendly staffs”

    great view, huge suite room and allowed early check in

    when we arrived in sapa, it was very cold. bamboo allowed us to check in early for my little girls. they were very kind to us and arranged our trekking. wd were very pleazed to sty in bamboo sapa and decommended my friend to sfay here. especially the suige room is very good. nice view, huve room with big bed and zaccuzi.

    Reviewed April 04, 2012

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    9.7
    Exceptional
    akiko from Japan
    Solo traveler
    Family Connecting Room
    Stayed 1 night in May 2014

    very helpful staff”

    Helpfull staff, nice mountain view, comfortable room

    The staff were very helpfull,especially for tour around Sapa city,I asked Climbing tour and Villege tour through this Hotel,because they are good at any tours in Sapa.The room was very comfortable and clean, buffet breakfast was good.I definatly choose this hotel again, when I come back to Sapa.

    Reviewed May 16, 2014

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    8.3
    Excellent
    Christopher from United Kingdom
    Solo traveler
    Superior Mountain View
    Stayed 2 nights in October 2011

    Good location and nice rooms”

    Rooms with valley view are worth the small extra charge.

    Bamboo is a mid-priced hotel, built just a few years ago on a superb site down towards the lower end of the main street of Sapa town. It is a very tall building (how did they get around the three-storey height restriction?) and views over the valley to the west are stupendous. Many guests are European and other foreign tourists that come in groups. The rooms all with private bath are comfortable and good size. Staff are very friendly and helpful. The hotel restaurant located on a lower level provides a good breakfast and a decent fixed menu (western) dinner. For more interesting fare it is better to eat at one of the many local restaurants.

    Reviewed October 29, 2011

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    8.0
    Excellent
    Stephen from United Kingdom
    Solo traveler
    Family Connecting Room
    Stayed 3 nights in January 2013

    Hotel is ok but not really good value for money”

    Good location

    you will actually be surprised how many hotel/guest house choices are available in sapa. i booked this hotel as my first choice was fully booked.you will have to hang around to check in to any hotel in sapa if they are fully booked as the trip to the town after the overnight train gets you there at around 7.30 in the morning if not earlier. i arrived on january 1st and the weather was pretty dismal and very cold and damp.after first visiting the hotel on arrival and then keeping myself occupied for the next few hours i returnded to check in.had a shower and noticed how cold the room was. i asked reception if they could turn the radiator on in my room or have someone look at it as it was very cold. i went for lunch and then returned but still no heating.i was given an electrical heater and problem solved. the next day the radiator worked but the following days the same problem. to be honest i was a little disappointed with the hotel given the price. i wish i had just found a place when i arrived but as i was travelling at a busy time just booked online.the room was adequate but nothing special. breakfast was good with plenty of choice. the weather cleared once for me whilst i was there and the hotel does offer a fantastic view of the surrounding scenery.

    Reviewed January 22, 2013

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    8.0
    Excellent
    Bao from Vietnam
    Family with young children
    Superior Mountain View
    Stayed 1 night in July 2015

    Pleasant stay in Sapa”

    Good location. Clean. Nice staff.

    Due to late booking, we had no choice but to check in the Standard room in the first night. Room is just basic, a bit tiny, but comfy and clean. The door's sound proof is quite bad that we could hear people outside pretty clearly. The next day, we were supposed to move to a Superior, but as a nice surprise were upgraded to a spacious Deluxe for free, which was certainly enjoyable for all of us. Also found out that the hotel was built on a once popular Bamboo Bar, almost the only bar with traditional minorities' dance in Sapa 10-15 years ago. Sapa is now not as original as we experienced in the late 90s, but is still among our favorite destinations.

    Reviewed July 30, 2015

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    7.7
    Very good
    Daniel from Canada
    Couple
    Superior Mountain View
    Stayed 1 night in April 2012

    Nice hotel, well situated in Sapa”

    Good location, nice views, friendly staff

    we stayed for just 1 night in sapa having to ride the train there and back during the evening. the hotel was fully booked and was unable to check us in when we arrived from the train station at 8:30am. we opted to spend a few more dollars for the balcony view, and we were extremely lucky because we had amazing weather that cleared much of the clouds and mist away to enjoy the view. the room is comfy and clean, the bathroom modern and spacious. the breakfast buffet offers a large selection and a nice view as well. it was definitely worth spending a few more dollars to stay at the bamboo sapa for the 1 night trip. the staff is friendly, and even called our hotel in hanoi to arrange the lift back to the train station when there was miscommunication with our original plans.

    Reviewed April 21, 2012

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