Banks Hotel
Enjoy all that London has to offer with a stay at Banks Hotel. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Banks Hotel provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as express check-in or check-out and luggage storage for guests' convenience.
Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at Banks Hotel is furnished and equipped with handy amenities. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a coffee or tea maker in some rooms for when you feel like it is needed.
Dining and things to do
If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Enjoy the countless activities offered at Banks Hotel. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Around the property
Banks Hotel provides an excellent base for exploring the sights of London in-depth. Engage in the city's best art at The British Museum located 14.4 km away, where you can learn about the local art scene and buy original works. Get a photograph of yourself in front of Tower of London located 11.7 km away, a must-see for anyone visiting London.
Reasons to stay here
Rooms don't get much cheaper than here, being less than 96% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 95% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 94% of other accommodations in London.
GOOD location”
GOOD staff good parking at hotel if u have a car
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Dear Adnan, Thank you for choosing Banks Hotel and for the time taken to write this review. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcome you again. Lory Reception Team
The hotel experience on its own overall was good”
U get full English breakfast included when you book a room. The only con about the hotel was one of the receptionist, short brown/burgundy hair. Very unfriendly individual, her attitude stinks and she tried to scam me the customer by overcharging them in regards to the room prices.
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Dear Brigitte,Thank you for your time writing a review after your stay, that will help us to improve our services. Regarding the overcharging fees as you mentioned in your review, we did investigate it and on the camera shows that you arrived on the 14th February at 9 am for check-in. Our check-in time starts at 12, for an early check-in apply a fee of 20£, but on top of that you didn't had a reservation for the 14th and your reservation was made for the 21st February and when you asked to get a room in that moment of course the price will be different, unfortunately we cannot make the same deals as Agoda with the prices for a room. Hope you will understand our policy and once again we are really sorry for the inconvenience you encountered and we will make sure your next stay will be a more comfortable one! Best Regards,Lory Reception Team
Basic but sufficient”
The breakfast is great value for money as it is included in the price. The wifi was a little slow but good enough to do what was needed. Rooms are clean and serviced daily. The bathroom has a slight smell unfortunately. Overall good value for what you pay. Slightly noisy over weekends in the area.
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Dear Chad , thank you for choosing to stay at our Banks Hotel and for your feedback, very much appreciated.We will try our best to improve the facilities to provide a comfortable stay for all our guests. Looking forward to see you again in the near future. Regards,kate Reception Staff
Good”
Sound proofing was poor
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Dear guest, We apologies for the discomfort you had while staying with us. We can promise that we will look into the problems you had and try our best to improve the facilities in order to provide a more comfortable stay for all our guest. We do hope to see you again in our Hotel. Kind Regards, Lory Reception Staff
The red head woman was very rude I recommend you dont speak to her speak to the other staff. Thanks”
She is very rude. She is not friendly. She is not respectful. She is meant to make her customers feel happy but she hasnt. All she knows is to complain and be rude. She is not serious and she thinks she is the biggest professional manager in the world but in reality she is not. She needs to leave that hotel and never come back because there is no point of her working there she wasted my money and my time. Someone tell her to wash her hair before she thinks she can talk. Sorry for me being truthful atleast im not lying. Anyway, other hotels are very nice in Ilford and Banks Hotel could of been a nice hotel but she just ruins it. Thankyou very much
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banks hotel team
Above average”
1 bed was broken in triple room
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Dear guest, We apologies for the discomfort you had while staying with us. We can promise that we will look into the problems you had and try our best to improve the facilities in order to provide a more comfortable stay for all our guest. We do hope to see you again in our Hotel. Kind Regards, Lory Reception Staff
Experience ”
Room was cold, heating didn’t work, requested double was given two singles. Cleaning staff rushed us out. Overall value for money wasn’t received. This is my second time at the hotel so it isn’t ill review just honest review
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Bad rating”
I gave my rating as the bedroom were smelling So bad,i had to call my husband to Take me to an other hotel as i couldnt .i would like to have my refund for this inconvenience
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Dear Madalina, we are sorry for the inconveniences you had while staying with us. We do hope to see you again at our hotel! Kind regards, Roxana, Banks Hotel
Crap”
Very nosey hotel wouldn't stay there for free sorry but that's all I'm saying I could of complained to the reception desk but I humbley didn't but that's my review 1 out of 10 thx pagoda u do ur best take care JOHN WILD X
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Nearly no where to sleep ”
Booked a room at banks at 7:30pm got the confirmation email and then about 45mins later in received an email from the hotel asking me to contact the reception so I called them for them to tell me they was fully Boone I said but their was rooms available when I booked and I got confirmation to say thanks for your booking they didn’t seem to care that It was now 9pm and I still had no where sorted to sleep for the night finally 2 hours later I managed to check in to the hotel I was on the phone to agora for 1gr 27min trying sort this situation out to which the customs service man who spoke with me tried to tell a hotel I fount online which was nearby was sold out and had no rooms I said how comes I’m On there website and there’s rooms available I had to pay for the new hotel even though it was Agoda and bank’s fought that they had over booked so I had to pay £97 for the new hotel even though I had already paid for my original booking at banks got to wait 30days now till they can refund
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Poor service ”
Unwelcoming staff, rude and pretty awful at making refunds
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Dear guest, We apologies for the discomfort you had while staying with us. We can promise that we will look into the problems you had and try our best to improve the facilities in order to provide a more comfortable stay for all our guest. We do hope to see you again in our Hotel. Kind Regards, Lory Reception Staff
Grotty room”
Room stinks of sewets from bathroom drains Shower held together by womens hairbands Dirty grotty room
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BANKS HOTEL
Contactors digs ”
Cheap room when away from home with work Very rude arrogant woman on reception this visit she totally lacks any customer service skills and clearly hates her job and people in general
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Banks Hotel team
It is not even a one star hotel”
We booked 2 rooms First night the rooms we got was stinking No heater in the rooms A lady staff was arrogant and not helpful No soap Every day same breakfast Bed sheet was not changed every day
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Dear guest, We apologies for the discomfort you had while staying with us. We can promise that we will look into the problems you had and try our best to improve the facilities in order to provide a more comfortable stay for all our guest. We do hope to see you again in our Hotel. Kind Regards, Lory Reception Staff
Dirty noisy and run down”
Damo smelly room Noisy from 6am Do not go here
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BANKS HOTEL
good place to overnight”
Banks Hotel is a great choice for those who want to sightsee all days and come back just to overnight. The room was small but cosy, bathroom ensuite, full english breakfast - really big! Quite far from the underground (about 1,5 km). But close to some restaurants and shops. We were satisfied with this hotel and can recommend it.
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Dear Kamila,Thank you for sharing with us this fantastic review, we are happy that you were satisfied with our hospitality and services. Thank you for staying with us. We hope to see you soon. Kind regards, Lory Reception Team
Great location but small rooms"”
Free parking. Good location for central London, Good price, Breakfast included. Good value for money there is a lot of noise early in the morning.
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Banks hotel”
Cheap price, Beautiful service, clean and very close to the Ilford station and shopping center. I enjoyed my 2 days in this hotel and i will go there again.
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Dear Mohammed,Thank you for sharing with us this fantastic review, we are happy that you were satisfied with our hospitality and services. Thank you for staying with us. We hope to see you soon. Kind regards, Lory Reception Team
Don't judge this location but its photos”
The hotel was not worth staying. The breakfast opens at 7 and ends at sharp 9. No service after that time. The heating was a constant issue and it stinks of cigarettes in the hotel. The showers as advertised are power showers but have no apparent power. No toiletries were given either. The cleaning staff, however, goes out of their way to make sure the rooms are clean to the maximum. We had to change rooms and we were checked into a stinking room, the housekeeping did their best but could not clean enough, the next day we were given a better room without heating though. The beds are squeaky and the rooms lack proper lighting. Overall, a very bad experience but since we were desperate to find a stay we had no option. I would not recommend going to this place unless you don't have any other option. The photos are highly misleading. Big No.
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Dear Abinav, We are deeply sorry to hear about your objectionable experience at Banks Hotel. Our breakfast time is fixed and we do offer wake up calls if necessary in the morning. Our rooms come with basic soaps but I am not sure if your room did not have any or your expectations were different. Your feedback has been passed to the management and we can assure you that appropriate measures will be taken. We apologise once again and we hope to see you again, even as a last option. Regards, Dana Reception Team
Quit far but price is okay.”
When I arrive the hotel, I was told my supposed room was given to the other guests. They told me my credit card was rejected, that is why they gave the room. And it was fully booked and I cannot have any rooms even though I would use my other card. When I called Agoda, they informed me that my room was already paid for and there was no need for the hotel to reject my stay. They say my credit card was good, in fact I was using my card during my stay in UK. When Agoda called the hotel they suddenly said I have a room ready. ??? But still I would say, after my ordeal, price is right.
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