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Berjaya Castleton Hotel
Berjaya Castleton Hotel
Berjaya Castleton Hotel
Berjaya Castleton Hotel
Berjaya Castleton Hotel
Berjaya Castleton Hotel
Berjaya Castleton Hotel

Removed from saved list

7

Very good

794 reviews

794 reviews

See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Talbot Square Gardens

70 m

Norfolk Square Gardens

90 m

Norfolk Square Garden

100 m

Alexander Fleming Laboratory Museum

290 m

Paddington (Circle & Bakerloo)

130 m

Popular landmarks
Madame Tussauds London

1.6 km

Natural History Museum

2.0 km

V&A - Victoria and Albert Museum

2.1 km

Buckingham Palace

2.7 km

National Gallery

3.2 km

Closest landmarks
Winston Churchill Wing

180 m

Dentist @ W2

190 m

Jefferies Wing

210 m

Out Patients Department

230 m

Apek Pharmacy

230 m

Berjaya Castleton Hotel

164-166 Sussex Gardens, Hyde Park, London, United Kingdom, W2 1UD - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hyde Park, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Located in heart of London

Check-in [24-hour]

130 meters to public transportation

Inside city center

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Laundry service

Room service

Safety deposit boxes

Tours

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money6.7
Location rating8.7
Nearest airportLondon City Airport (LCY)
Distance to airport15.5 km

Rooms available at Berjaya Castleton Hotel

Twin Room
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Double Room
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Triple Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed and 1 single b...
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 double bed and 1 single b...
Enter dates to see prices
Single Room
...
  • Room size: 10 m²/108 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Deluxe Double
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Quad Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
Enter dates to see prices
Double or Twin Room
...
  • Room size: 14 m²/151 ft²
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Berjaya Castleton Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Berjaya Castleton Hotel?

For those who wish to drive their own cars, Berjaya Castleton Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around London with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Berjaya Castleton Hotel?

Wake up to a great buffet breakfast at Berjaya Castleton Hotel. There's an additional charge of 7 GBP for adults and 7 GBP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Berjaya Castleton Hotel?

Berjaya Castleton Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Berjaya Castleton Hotel?

Paddington (Circle & Bakerloo) is the closest train, metro, or bus station, about 120 m away from Berjaya Castleton Hotel.

What restaurants are nearby Berjaya Castleton Hotel?

Berjaya Castleton Hotel is located in Hyde Park, famous for good restaurants such as Gold Mine, Zuma and Scott's.

What popular shopping places are close to Berjaya Castleton Hotel?

Berjaya Castleton Hotel is located in Hyde Park area which features shopping places such as Harrods, Art Work Space and Homemade London.

What are popular attractions near Berjaya Castleton Hotel?

Berjaya Castleton Hotel is located in Hyde Park area, which is famous for attractions such as Hyde Park, Wallace Collection and South Kensington.

What popular natural sightseeing spots are close to Berjaya Castleton Hotel?

Berjaya Castleton Hotel is located in the Hyde Park area, which is famous for natural sightseeing destinations such as Grosvenor Square.

See map

Explore the neighborhood

What people love about Berjaya Castleton Hotel

  • 8.8

    Excellent

    "Good for budget travellers."

    Nada

    |

    July 19, 2020

  • 7.6

    Very good
    Location

    "Location is great within walking distance from train station and Hyde Park."

    YEE

    |

    June 24, 2020

  • 7.6

    Very good
    Staff 

    "the staff were really helpful and attended to our needs."

    Lynette

    |

    March 2, 2020

Property ranking|Compared to 6,079 London properties
See all rankings
Location score
8.7/10
Room comfort score
6.7/10
Value for money score
6.7/10
Service score
7.2/10
Better than
95
%
of London properties
Better than
95
%
of London properties
Better than
90
%
of London properties
Better than
90
%
of London properties
Overall rating:

7

Very good
794 reviews
Cleanliness
7.1
Facilities
5.7
Location
8.7
Read all reviews >
What travelers say they love:
Would definitely stay here again if I go back to London!
Janessa from Philippines
Solo traveler
More about Berjaya Castleton Hotel

More about Berjaya Castleton Hotel

Berjaya Castleton Hotel

You'll be sure to see the absolute most of sights in London when you stay at Berjaya Castleton Hotel, right in the heart of the city center near all the famous landmarks. The true local flavors and culture of London are yours with a stay at Berjaya Castleton Hotel, located just 3.9 km from the famous London Eye.
Take advantage of a wealth of unrivaled services and amenities at Berjaya Castleton Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of London can be assisted with the taxi services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Berjaya Castleton Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker is available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Berjaya Castleton Hotel

You'll be sure to see the absolute most of sights in London when you stay at Berjaya Castleton Hotel, right in the heart of the city center near all the famous landmarks. The true local flavors and culture of London are yours with a stay at Berjaya Castleton Hotel, located just 3.9 km from the famous London Eye.
Take advantage of a wealth of unrivaled services and amenities at Berjaya Castleton Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of London can be assisted with the taxi services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Berjaya Castleton Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker is available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Berjaya Castleton Hotel, where breakfast can be provided in house.


Dining and things to do

Wake up with no worries at Berjaya Castleton Hotel, where breakfast can be provided in house.


Around the property

Venture outside Berjaya Castleton Hotel and explore London during your stay. Spend a day and acquire some cultural knowledge at The British Museum located 3.2 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Tower of London located 6.8 km away, among the most sought-after photographs for anyone visiting London.


Around the property

Venture outside Berjaya Castleton Hotel and explore London during your stay. Spend a day and acquire some cultural knowledge at The British Museum located 3.2 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Tower of London located 6.8 km away, among the most sought-after photographs for anyone visiting London.


Reasons to stay here

Spend less here on rooms than you would at 96% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 95% of the city's other options.


Reasons to stay here

Spend less here on rooms than you would at 95% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
This accommodation beats more than 95% of competition in the city on room comfort.

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Amenities and facilities

Review score
Facilities

5.7

Most talked about facilities

Breakfast

54 mentions

Housekeeping

27 mentions

Internet

9 mentions

Food & Dining

2 mentions

Languages spoken
  • English
  • Hindi
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Physical distancing of at least 1 meter
Dining, drinking, and snacking
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Ironing facilities
  • Linens
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet

Location

164-166 Sussex Gardens, Hyde Park, London, United Kingdom, W2 1UD
Excellent
Location

8.7

Airports
  • London City Airport (LCY)
    15.5 km 53 min drive
  • Heathrow Airport (LHR)
    20.1 km 43 min drive
Public transportation
  • Paddington (Circle & Bakerloo)
    130 m
  • Lancaster Gate Tube Station
    380 m 2 min drive
Hospital or clinic
  • Winston Churchill Wing
    180 m
Shopping
  • Camden Market
    3.5 km 17 min drive
Convenience store
  • Sainsbury's Local
    230 m 3 min drive
Cash withdrawal
  • ATM
    140 m 2 min walk

What's nearby

Popular landmarks
  • Madame Tussauds London
    1.6 km
  • Natural History Museum
    2.0 km
  • V&A - Victoria and Albert Museum
    2.1 km
  • Buckingham Palace
    2.7 km
  • National Gallery
    3.2 km
  • The British Museum
    3.3 km
  • Big Ben
    3.7 km
  • London Eye
    4.0 km
  • Tower of London
    6.8 km
  • Tower Bridge
    6.9 km
Nearby landmarks
  • Talbot Square Gardens
    70 m
  • Norfolk Square Gardens
    90 m
  • Norfolk Square Garden
    100 m
  • Paddington (Circle & Bakerloo)
    130 m
  • Winston Churchill Wing
    180 m
  • Dentist @ W2
    190 m
  • Jefferies Wing
    210 m
  • Out Patients Department
    230 m
  • Apek Pharmacy
    230 m
  • Cambridge Wing
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking for 4 or more rooms, different policies and additional supplements may apply.
  • Packages and mail sent to the property is not allowed.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)7 GBP
The property
  • Non-smoking rooms/floorsYes
  • Number of rooms 111
  • Room voltage220
  • Year property opened1890
  • Most recent renovation2009

Reviews of Berjaya Castleton Hotel from real guests

Provided by verified guests of Agoda
7.0
/
10
Cleanliness7.1
Facilities5.7
Location8.7
Room comfort and quality6.7
Service7.2
Value for money6.7
High score for London
Rating
9+ Exceptional (70)
8-9 Excellent (79)
7-8 Very Good (130)
6-7 Good (98)
<6 Below Expectation (154)
Time of the year
Mar - May (92)
Jun - Aug (140)
Sep - Nov (171)
Dec - Feb (128)
All guests (794)
All room types
All languages

Show reviews that mention 

Showing 531 verified guest comments
12345
10.0
Exceptional
Julie
Couple
Double Room
Stayed 2 nights in April 2019

Pleasantly surprised!”

Having read the reviews we knew the place probably wasn't going to be the best standard but all we wanted was somewhere cheap to put our head down for a couple of nights while we were there to explore! We were pleasantly surprised, the room was basic but had a comfy bed, tea making facilities, a hot shower and it was clean! The location is excellent and the staff were also very friendly and accommodating too. We got there at around 11.30am and we were able to check in which was great for us! We would happily stay again!

Reviewed April 16, 2019

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Dear Julie, Thank you for taking the time to leave us a review and giving us a perfect rating. We are glad that we have met all your expectations. Thank you once again. If you’re traveling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager

Responded April 18, 2019
Berjaya Castleton Hotel
10.0
Exceptional
Melinda from Indonesia
Couple
Twin Room
Stayed 4 nights in October 2019

Good location with very welcoming staff”

I was stay here for 5 nights with my sister. The hotel is clean and staff very friendly, they allowed us to check in early. The place is near Paddington train station and Paddington underground station. Halal foods around the hotel and also near mosque. Thank your for your great service

Reviewed November 02, 2019

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Dear Melinda, Thank you for taking the time to leave us a review and giving us a perfect rating. We are glad that we have met all your expectations. Thank you once again. If you’re traveling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager

Responded November 03, 2019
Berjaya Castleton Hotel
9.6
Exceptional
Chew from Malaysia
Couple
Double Room
Stayed 1 night in October 2019

A little pricy but great location”

Located only 5 mins walk from the paddington station, definitely convenient if you’re relying on public transport and arriving late at night. The room is very clean and well equipped. However the bathroom is very small, very similar to airplane toilet. The bed was really comfortable and we got 4 pillows for 2 person. Overall it was a great stay at a great location which brought us convenience.

Reviewed November 01, 2019

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Dear Chew, Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. Thank you once again. If you’re travelling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager

Responded November 01, 2019
Berjaya Castleton Hotel
9.6
Exceptional
Tracey from United Kingdom
Couple
Double Room
Stayed 2 nights in July 2019

Exceptional”

Great staff and location.. hotel very clean and breakfast was great. Room a little small but if your looking for a hotel that is good value and clean with excellent customer service then this is a good one. Would definitely stay again and recommended.

Reviewed July 09, 2019

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Dear Tracey, Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. Thank you once again. If you’re traveling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager

Responded July 09, 2019
Berjaya Castleton Hotel
10.0
Exceptional
James from United Kingdom
Solo traveler
Single Room
Stayed 1 night in June 2019

Wonderful”

Staff first Class very helpful room clean comfy everything to help U relax and enjoy

Reviewed July 01, 2019

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Dear James, Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. Thank you once again. If you’re traveling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager

Responded July 02, 2019
Berjaya Castleton Hotel
9.6
Exceptional
Wing from Hong Kong SAR, China
Solo traveler
Single Room
Stayed 2 nights in May 2019

Exceptional”

This hotel is good for solo traveler which want to have the private space . My room were in the basement so there are stairs to walk, I do not suggest people to take a heavy baggage like me (luggage ) as it would be hard for you to walk. Nice front desk service, good location which only five minutes walk to Paddington station. Plenty of restaurants nearby , convenient for food and travel ! Definitely will revisit here as they charge for a very reasonable price !

Reviewed July 21, 2019

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Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. Thank you once again. If you’re traveling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager

Responded August 01, 2019
Berjaya Castleton Hotel
9.2
Exceptional
Jeff from United States
Solo traveler
Single Room
Stayed 1 night in September 2019

Inexpensive hotel near Paddington”

It's London, so expect a very small room, but unlike many at this price level this one has a toilet and shower in the room. Yes, it's the smallest shower you've ever seen, and if you are larger than average you will not enjoy the experience. Bed was small but comfortable. Lift was not working the day I arrived, which lowered the facilities rating, especially when needing to carry a suitcase up five flights of stairs. Other than that, no problems, and just a very short walk to/from Paddington, very handy if you've taken the Heathrow Express in from a long flight and just want to rest your body.

Reviewed September 12, 2019

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Dear Jeff, Thank you for taking the time to write a review of your stay. We are sorry that your experience with us was not as positive as that of others. We do apologize for not being able to meet all your expectations but we are currently under renovations and we are addressing to get the lift back in service as soon as possible. Kind Regards, Front of House Manager

Responded September 13, 2019
Berjaya Castleton Hotel
9.2
Exceptional
Umi from Malaysia
Solo traveler
Single Room
Stayed 3 nights in November 2019

Cheap but clean”

Location is very good. I read many bad reviews on this hotel but was surprised with how comfortable I was during my stay. Stayed at single room, at basement. Don't care what's outside the window (it's garbage) because I was in the room only for sleeping. Request for lower floor because from the review, it seems the elevator still not working. I recommend this hotel for those who seeks for a budget accommodation and don't want to stay in the dorm.

Reviewed November 20, 2019

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Dear Umi, Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. Thank you once again. If you’re travelling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager

Responded November 20, 2019
Berjaya Castleton Hotel
9.2
Exceptional
Chen from Singapore
Group
Twin Room
Stayed 4 nights in June 2019

Great hotel for the Location and price”

Basic room with comfortable bed and clean showers! Not a five star hotel so please set your expectations. Location was excellent as we were able to walk and take trains around London with ease! Definitely recommended for travellers who are looking for a clean hotel at a good location

Reviewed June 14, 2019

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Dear Chen, Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. Thank you once again. If you’re traveling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager

Responded June 18, 2019
Berjaya Castleton Hotel
9.6
Exceptional
Camelia from United Kingdom
Couple
Deluxe Twin
Stayed 1 night in March 2019

Clean room”

Thank you...the room was clean. quiet, close to the tube station. Recommend!

Reviewed March 03, 2019

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Dear Camelia, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Kind Regards, Front of House Manager

Responded March 14, 2019
Berjaya Castleton Hotel
9.2
Exceptional
MUHD from Malaysia
Couple
Double Room
Stayed 4 nights in September 2019

Compact room”

We stay 4 night here.. very compact room.. very compact space for walking from lobby to room.. and the nightmare is the elavator not in servicer for 5day we stay here.. beside that the staff is friendly and helpful.. and just wonder for check in.. when we arrive around 2pm we had been ask for wait to get the room.. but suddendly another couple of man came to check in is given room without waiting.. so weird.. haha

Reviewed September 16, 2019

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Dear Muhd, Sorry for the inconvenience, the guest must have a different type of rooms. Kind Regards, Front of House Manager

Responded September 18, 2019
Berjaya Castleton Hotel
9.6
Exceptional
Maisie from Philippines
Family with young children
Double Room
Stayed 4 nights in April 2019

Great Location”

The hotel is in a great location. There are a lot of restaurants outside. Safe place to stay.

Reviewed December 05, 2019

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Dear Maisie, Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. Thank you once again. If you’re travelling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager

Responded December 06, 2019
Berjaya Castleton Hotel
8.8
Excellent
Sumalee from Thailand
Family with young children
Quad Room
Stayed 3 nights in February 2020

Location is good”

Easy access to Heathtrow especially when you take heathrow express then walk a few minutes you will arrive the place. I booked a room for 4 people me, my husband ,sons 10 and 5 years old. We got the room at the basement.the room and the toilet is small even for us the asian family. Anyway after e days we get used to it. Mcdonald ,Burger King , Hop on bus are close to the place. I do not know that I should suggest you to stay here or not it s depend on what do you want. For me i want just a room that not expensive and good location. If i go to London again. I will do more research but i ll be there again if i can not find anything better ( Elevator is not working )

Reviewed February 23, 2020

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Dear Sumalee, Thank you for taking the time to write a review of your stay. We are sorry that your experience with us was not as positive as that of others. We do apologize for not being able to meet all your expectations, but we are currently under renovations and we are addressing to get the lift back in service as soon as possible. Kind Regards, Front of House Manager

Responded February 28, 2020
Berjaya Castleton Hotel
8.4
Excellent
Tara from United Kingdom
Family with young children
Twin Room
Stayed 2 nights in August 2019

Great location and good value”

Stayed for 2 nights at The Castleton, with my 5 year old daughter. Hotel is in a great location: ideal for Paddington and with lots of eateries nearby. Room was basic but had everything we needed. My daughter's bed had comfy new mattress. Mine seemed to have collapsed on one edge so I turned it over and the springs/ metal insides sounded like they were sliding around inside. Mattress was fine once turned over- think it'll need replacing soon though. Bathroom was surprisingly new and clean- very pleasant. Hairdryer, tea making facilities and tv in room. Fresh water from dispenser available in entrance hall. Hotel is on corner of main thoroughfare and quieter road. Our room faced main road on ground floor and although traffic noise didn't bother us I was woken both nights by people shouting/screaming persistently for 10 minutes or more. Maybe we were just unlucky! We hadn't booked breakfast but it was also not available on the 2 days we were there. Really enjoyed our stay.

Reviewed August 21, 2019

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Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. Thank you once again. If you’re traveling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager

Responded August 21, 2019
Berjaya Castleton Hotel
9.2
Exceptional
So
Solo traveler
Single Room
Stayed 4 nights in March 2019

Excellent location and helpful staff”

The hotel is 5 minute walk from the Paddington station, There are also many restaurants nearby. The staff are all helpful and ready to solve problems.

Reviewed March 17, 2019

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Dear So, Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. Thank you once again. If you’re traveling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager

Responded March 24, 2019
Berjaya Castleton Hotel
9.6
Exceptional
kanya from Thailand
Family with young children
Twin Room
Stayed 6 nights in August 2019

Good staff and location ”

You can find everything near the hotel

Reviewed August 28, 2019

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Dear Kanya, Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. Thank you once again. If you’re traveling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager

Responded August 30, 2019
Berjaya Castleton Hotel
9.2
Exceptional
Pei from Taiwan
Solo traveler
Double Room
Stayed 2 nights in April 2019

Comfortable living space”

Nice public space, nice location to the royal mile and the castle. But it would take a tiring walk from Edinburgh waverly station. Nice and cozy anyway.

Reviewed April 08, 2019

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Dear Pei, Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. Thank you once again. If you’re traveling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager

Responded April 10, 2019
Berjaya Castleton Hotel
8.8
Excellent
Zarina from Singapore
Family with young children
Quad Room
Stayed 5 nights in November 2019

Good Location”

I stayed in the hotel on 27th Nov -2ndDec. Firstly, the hotel location is near to Paddington Station as such it was assessible to any line. We were also fortunate that the bus stop was also nearby, so we had a choice to take the train or bus. Secondly, there is quite a number of halal eatery near the hotel to choose from such as KFC, Turkish food, Malaysian food etc. Lastly, only the rooms are abit small thus if you have big luggage insufficient space for it. We will come back to stay in this hotel in future.

Reviewed December 15, 2019

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Dear Zarina, Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. Thank you once again. If you’re travelling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager

Responded December 17, 2019
Berjaya Castleton Hotel
8.8
Excellent
William from United Kingdom
Solo traveler
Single Room
Stayed 1 night in September 2019

September 2019. Single room without breakfast.”

Excellent location. 3 minutes walk from Paddington railway/underground station. Single room was tiny and on the ground floor. Passing people and vehicles on London Street could be heard but was tolerable. Very limited storage space in bedroom. En suite bathroom had been modernised. Shower cubicle was very small but worked well. Entrance to reception is on London Street. Breakfast was not included. Reasonably priced for central London at about £45/night. Excellent staff.

Reviewed September 18, 2019

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Dear William, Thank you for taking the time to leave us a review. We are sorry that your experience with us was not as positive as that of others. Once again, thank you for your feedback and we do apologize for not being able to meet all your expectations. Kind Regards, Front of House Manager

Responded September 18, 2019
Berjaya Castleton Hotel
9.2
Exceptional
Janessa from Philippines
Solo traveler
Single Room
Stayed 6 nights in December 2019

Exceptional”

Would definitely stay here again if I go back to London! Easy access to Paddington station, lots of restaurants nearby, safe neighborhood.

Reviewed January 18, 2020

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Dear Janessa, Thank you for taking the time to leave us a review. We are glad that we have met all your expectations. Thank you once again. If you’re travelling to our area again soon, don’t hesitate to call us. Kind Regards, Front of House Manager

Responded January 18, 2020
Berjaya Castleton Hotel
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