Travelling to United Kingdom? Read all updated requirements before you book.
Exterior view, Best Western Greater London Hotel in London
Double, Best Western Greater London Hotel in London
a sign on the side of a building, Best Western Greater London Hotel in London
a dining room table with chairs and a clock on it, Best Western Greater London Hotel in London
a dining room table and chairs in a room, Best Western Greater London Hotel in London
a hotel room with two beds and two tables, Best Western Greater London Hotel in London
Best Western Greater London Hotel

Removed from saved list

7.2

Very good

577 reviews

577 reviews

See map

7.3

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Tower of London 11.7 km
Tower Bridge 11.8 km
The British Museum 14.4 km
London Eye 14.6 km
National Gallery 14.8 km
Big Ben 15.0 km
Buckingham Palace 16.1 km
Madame Tussauds London 16.1 km
V&A - Victoria and Albert Museum 18.2 km
Natural History Museum 18.4 km
Nearby landmarks
Ilford Train Station 140 m
The Hospital Chapel of St Mary & St Thomas 270 m
Redbridge Museum 410 m
Ilford Medical Centre 540 m
The Exchange Ilford 810 m
Cricket Pavilion 930 m
Ilford Club 950 m
Little Ilford Park 1.1 km
Valentines Park 1.1 km
Ilford Golf Club 1.1 km
Newly renovated

Best Western Greater London Hotel

60 Cranbrook Road, Greater London East, London, United Kingdom, IG1 4NH - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Greater London East part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. This 3-star property features spa to make your stay more indulgent and memorable.

Highlights

140 meters to public transportation

Check-in [24-hour]

Airport transfer

Newly renovated

Currency exchange

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Cash withdrawal

Spa

Shops

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money7.1
Distance to city center0.4 km
Location rating7.3
Nearest airportLondon City Airport (LCY)
Distance to airport6.3 km

Rooms available at Best Western Greater London Hotel

Single
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Standard
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Family Room
...
  • Room size: 10 m²/108 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Family Room with Double and Single Beds
...
  • Room size: 14 m²/151 ft²
  • Street view
  • 1 double bed and 1 single b...
Enter dates to see prices
Triple Room
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 double bed and 1 single b...
Enter dates to see prices
Double
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Twin
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
2 Double Bed Family Room
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices
Triple
...
  • Room size: 15 m²/161 ft²
  • 1 single bed and 1 double b...
Enter dates to see prices
Two Double Room
...
  • Room size: 22 m²/237 ft²
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Best Western Greater London Hotel?

Check-in is from 12:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Western Greater London Hotel?

For those who wish to drive their own cars, Best Western Greater London Hotel has a car park that's close to the hotel. Parking is available for a fee of 10 GBP per day. If you're looking for an easy way to get around London with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Best Western Greater London Hotel?

Wake up to a great continental breakfast at Best Western Greater London Hotel. Halal breakfast is available for guests. There's an additional charge of 7 GBP for adults and 7 GBP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Best Western Greater London Hotel?

Best Western Greater London Hotel features an on-site restaurant for your dining convenience. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Best Western Greater London Hotel?

Your special occasion or event can be hosted at one of the 2 versatile venues. You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at Best Western Greater London Hotel. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering and wireless internet are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Best Western Greater London Hotel?

On-site venues and convenient event services make Best Western Greater London Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 120 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Best Western Greater London Hotel?

Best Western Greater London Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Best Western Greater London Hotel?

The closest train, metro, or bus station to Best Western Greater London Hotel is Ilford Train Station, 130 m away.

What restaurants are nearby Best Western Greater London Hotel?

Restaurants including German Doner Kebab, Greater London Coffee House and Loaded Gourmet Burger and Fries are popular in Best Western Greater London Hotel’s neighborhood which is known as Greater London East.

What popular shopping places are close to Best Western Greater London Hotel?

Shopping options in Best Western Greater London Hotel’s Greater London East neighborhood include The Exchange Ilford, Wood Street Indoor Market and SheinDress.

What are popular attractions near Best Western Greater London Hotel?

Guests at Best Western Greater London Hotel can easily visit The Hospital Chapel of St Mary & St Thomas, Redbridge Museum and Little Ilford Park located in the Greater London East area.

What popular natural sightseeing spots are close to Best Western Greater London Hotel?

Best Western Greater London Hotel’s nearby natural sights include Valentines Park, Valentines Mansion & Gardens and South Park located in the same Greater London East area.

See map

Explore the neighborhood

What people love about Best Western Greater London Hotel

  • 10

    Exceptional
    Cleanliness

    "Hotel is clean and approachable to all the local shops"

    Srikanth

    |

    October 24, 2021

  • 8

    Very good
    Staff 

    "Friendly staff and close to TFL ilford Station , great place to stay"

    Kofi

    |

    July 30, 2022

  • 8.4

    Excellent
    Spaciousness

    "Overall the room was very comfortable and fairly spacious."

    Atul

    |

    September 7, 2021

Property ranking|Compared to 7,508 London properties
See all rankings
Room comfort score
4/10
Value for money score
7.1/10
Cleanliness score
7.3/10
Service score
7.3/10
Better than
94
%
of London properties
Better than
93
%
of London properties
Better than
93
%
of London properties
Better than
92
%
of London properties
Overall rating:

7.2

Very good
577 reviews
Cleanliness
7.3
Facilities
6.2
Location
7.3
Read all reviews >
More about Best Western Greater London Hotel

More about Best Western Greater London Hotel

Best Western Greater London Hotel

Best Western Greater London Hotel is a smart choice for travelers to London, offering a relaxed and hassle-free stay.
At Best Western Greater London Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Best Western Greater London Hotel makes it easy to plan your day trips, sightseeing, and more around London. Guests can enjoy free parking right at the hotel.
Front desk services including express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Best Western Greater London Hotel thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Best Western Greater London Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and blackout curtains. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a coffee or tea maker, instant coffee and instant tea at your disposal.
Best Western Greater London Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Every day at Best Western Greater London Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. Best Western Greater London Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Apart from amenities and services, Best Western Greater London Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the salon and spa. Get social at the hotel's library and shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience all the sights and local attractions of London with Best Western Greater London Hotel as your base. An afternoon of browsing the works at The British Museum located 14.3 km away can familiarize you with the local art scene. Don't forget to stop by Tower of London located 11.6 km away, where everyone who visits London wants to have their photo taken.


Reasons to stay here

Find some of the city's best deals here with rooms 96% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 96% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 93% of accommodations in the city.

Show less

Amenities and facilities

Good
Facilities

6.2

Languages spoken
  • English
  • Bulgarian
  • Hindi
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Ukrainian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Outdoor recreational features
  • Spa
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Room service
Services and conveniences
  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Taxi service

Food and dining

Breakfast options
  • Continental
  • Halal

Location

60 Cranbrook Road, Greater London East, London, United Kingdom, IG1 4NH
Very good
Location

7.3

Airports
  • London City Airport (LCY)
    6.3 km 16 min drive
  • London Stansted Airport (STN)
    38.0 km
Public transportation
  • Ilford Train Station
    140 m 1 min drive
  • Gants Hill Tube Station
    1.8 km 6 min drive
Hospital or clinic
  • Ilford Medical Centre
    540 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Tower of London
    11.7 km
  • Tower Bridge
    11.8 km
  • The British Museum
    14.4 km
  • London Eye
    14.6 km
  • National Gallery
    14.8 km
  • Big Ben
    15.0 km
  • Buckingham Palace
    16.1 km
  • Madame Tussauds London
    16.1 km
  • V&A - Victoria and Albert Museum
    18.2 km
  • Natural History Museum
    18.4 km
Nearby landmarks
  • Ilford Train Station
    140 m
  • The Hospital Chapel of St Mary & St Thomas
    270 m
  • Redbridge Museum
    410 m
  • Ilford Medical Centre
    540 m
  • The Exchange Ilford
    810 m
  • Cricket Pavilion
    930 m
  • Ilford Club
    950 m
  • Little Ilford Park
    1.1 km
  • Valentines Park
    1.1 km
  • Ilford Golf Club
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • Guests must provide a valid credit card upon check-in to secure any damages incurred during the stay. 
  • The property will place an authorization on credit and debit cards for incidental charges for bookings where payment is due upon arrival at the property. For further queries, please contact the property directly.
  • The name on the credit card used at check-in must match the reservation.
  • Baby cot is not available at the property.
  • Extra bed is not available at this property.
  • When booking for 3 or more rooms, different policies and additional supplements may apply.
  • All special requests are subject to availability and additional charges may apply.
  • Free offsite car parking is available with limited availability, advance booking is required.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from12:00
  • Check-in until00:00
  • Check-out from06:00
  • Check-out until11:00
  • Reception open until23:59
Getting around
  • Airport transfer fee200 GBP
  • Distance from city center0.4 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)7 GBP
  • Daily Internet/Wi-Fi fee0 GBP
The property
  • Local Tax ID/ Rental License761097425
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 22
  • Room voltage220
  • Year property opened2013
  • Most recent renovation2022
Parking
  • Daily parking fee10 GBP

Reviews of Best Western Greater London Hotel from real guests

Provided by verified guests of Agoda
7.1
/
10
Very good
Cleanliness7.3
Facilities6.2
Location7.3
Room comfort and quality4.0
Service7.3
Value for money7.1
High score for London
Rating
9+ Exceptional (2)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (8)
Time of the year
Mar - May (1)
Jun - Aug (4)
Sep - Nov (7)
Dec - Feb (3)
All guests (35)
All room types
All languages

Show reviews that mention 

Showing 15 verified guest comments
8.8
Excellent
Victoria from United Kingdom
Couple
Standard
Stayed 2 nights in May 2019

Value for money”

It would be nice if at 4am,when some guests are running around the hotel and shouting, staff intervened so we could happily continue sleeping.

Reviewed June 03, 2019

See room deals

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel

Responded November 04, 2021
Best Western Greater London Hotel
5.0
Jodi from United Kingdom
Business traveler
Stayed 1 night in February 2015

Noisy, basic hotel. ”

Breakfast was ok.

Hotel was very basic, walls were paper thin, people were coming and going all through the night. Banging doors, talking loud-even the receptionists talking early in the morning kept me awake! Parking is limited. When I mentioned this to reception in the morning they just said I should have told them and asked to move rooms at 2am! Not exactly what I was thinking at the time, I just hoped it would go quiet. No discount was offered because I didn't call them during the night. Breakfast was ok, nothing special.

Reviewed March 02, 2015

See room deals

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel

Responded November 04, 2021
Best Western Greater London Hotel
4.4
Bhoutik
Couple
Family Room
Stayed 5 nights in December 2018

Not worth for money”

Left not working, non co operative staff Breakfast was okay- not so good Room had a sloaping roof which was not mentioned while booking

Reviewed January 06, 2019

See room deals

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel

Responded November 04, 2021
Best Western Greater London Hotel
6.4
Good
Masood from Canada
Solo traveler
Standard
Stayed 1 night in November 2018

Good Location, Good Value ”

Next to bus stop and train station. Very basic.

Reviewed November 18, 2018

See room deals

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel

Responded November 04, 2021
Best Western Greater London Hotel
4.8
Paulo from Portugal
Family with teens
Family Room
Stayed 2 nights in October 2022

Cheap option”

It's a cheap option and that's is it. The neighbourhood is a little bit weird at night and it's far from the main attractions in London. The breakfest is good. The bed was terrible. The main positive aspect about it is that it's only 2 min walking from the undergrond.

Reviewed October 17, 2022

See room deals

Dear Guest Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Stephan Manager Best Western Greater London Hotel

Responded December 13, 2022
Best Western Greater London Hotel
7.6
Very good
Mohsin from United Kingdom
Solo traveler
Standard
Stayed 2 nights in August 2022

Very good”

Its a budget hotel, bit away from centre, in the summer it was just very hot. Basic hotel for a budget traveller. Free parking is a plus.

Reviewed September 12, 2022

See room deals

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stephan Plitos General Manager Best Western Greater London Hotel

Responded October 02, 2022
Best Western Greater London Hotel
10.0
Exceptional
Alberto from United States
Family with teens
Triple Room
Stayed 2 nights in August 2022

Exceptional”

Staff are very helpful and accommodating.

Reviewed August 30, 2022

See room deals

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stephan Plitos General Manager Best Western Greater London Hotel

Responded October 02, 2022
Best Western Greater London Hotel
8.0
Excellent
Kofi from Canada
Group
Single
Stayed 6 nights in July 2022

Great staff”

Friendly staff and close to TFL ilford Station , great place to stay

Reviewed July 31, 2022

See room deals

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to thank you for exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. Sincerely, Stephan Manager

Responded August 28, 2022
Best Western Greater London Hotel
5.2
Jon-Cameron from United Kingdom
Couple
Standard
Stayed 1 night in November 2021

Cheap but not cheerful”

We arrived at the hotel only to be told we needed to go to another hotel as there were no rooms available. We walked to Best Western Ilford up the road but we couldn't get in. A sign pointed to another building over the road. So off we went. We were finally booked in but given a room in the building we just came from over the road! We were also told breakfast is in the other building. All this took up more time than planned. The room was big, but the decor was very dated, a bit run down and the whole place was somewhat depressing. We did have a quiet room but bed was uncomfortable and the bathroom had poor lighting. Breakfast was strictly halal which we were quite put off by. I understand catering for everyone but pork sausages and bacon were not available to the rest of us. This was a disappointment. We got a good price but we ultimately got what we paid for.

Reviewed November 28, 2021

See room deals

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager

Responded August 28, 2022
Best Western Greater London Hotel
3.2
Khurram from United Kingdom
Business traveler
Single
Stayed 1 night in November 2021

Not happy”

No parking on-site available, 3 mins walk Receptionist not cooperative No deposits while booking but emailed me later to pay deposit Not good customer service Took my keys back as I refused to pay deposit

Reviewed November 22, 2021

See room deals

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel

Responded January 04, 2022
Best Western Greater London Hotel
10.0
Exceptional
Srikanth from India
Solo traveler
Single
Stayed 15 nights in October 2021

Beat location”

Hotel is clean and approachable to all the local shops

Reviewed October 24, 2021

See room deals

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel

Responded January 04, 2022
Best Western Greater London Hotel
4.0
Tanaka from United Kingdom
Couple
Standard
Stayed 1 night in September 2021

Feel scammed”

Never got my security deposit back!

Reviewed September 30, 2021

See room deals

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel

Responded November 04, 2021
Best Western Greater London Hotel
8.4
Excellent
Atul from United Kingdom
Couple
Standard
Stayed 3 nights in August 2021

A lovely weekend stay”

A very pleasant stay in a neat double room with a nice ensuite shower and toilet. The staff were friendly and prompt in providing assistance. Overall the room was very comfortable and fairly spacious.

Reviewed September 08, 2021

See room deals

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel

Responded November 04, 2021
Best Western Greater London Hotel
4.4
Precilia from France
Couple
Single
Stayed 2 nights in December 2021

Week-end ILFORD”

La chambre était sal La vaisselle était sal et utilisée à notre arrivée Il fessais très froid et nous avions 2 serviettes pour un week-end ! Mais le pire c’est que Nous avons était transféré dans un hôtel à 5mn de cette hôtel ! Dans une sort d’accueil pour réfugier dans des appartements mise à l’écart et non cette hôtel qui ne valais certainement pas le prix que nous avions payer Le petit dej 5$ Par personnes était composée de café et thé et pain de mie uniquement Ça mériterais un remboursement partielle

Reviewed December 07, 2021

See room deals

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel

Responded January 04, 2022
Best Western Greater London Hotel
2.8
Soren from Denmark
Couple
Standard
Stayed 1 night in November 2022

Forfærdeligt ! ”

Da jeg ankom til hotellet kunne jeg ikke få mit værelse, hotellet var en stor byggeplads, og jeg havde ikke fået noget at vide overhovedet 😡 blev henvist til et andet hotel, den sløve receptionist forlangte betaling for værelset, som jeg dog havde betalt ved bestilling😡 kommer aldrig igen!

Reviewed November 15, 2022

See room deals

Dear Guest Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Stephan Manager Best Western Greater London Hotel

Responded December 13, 2022
Best Western Greater London Hotel
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss