Newly renovated
Best Western Greater London Hotel
60 Cranbrook Road, Greater London East, London, United Kingdom, IG1 4NH - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Greater London East part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. This 3-star property features spa to make your stay more indulgent and memorable.
Highlights
Facilities
Car park
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Cash withdrawal
Shops
Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money”
It would be nice if at 4am,when some guests are running around the hotel and shouting, staff intervened so we could happily continue sleeping.
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Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel
Noisy, basic hotel. ”
Hotel was very basic, walls were paper thin, people were coming and going all through the night. Banging doors, talking loud-even the receptionists talking early in the morning kept me awake! Parking is limited. When I mentioned this to reception in the morning they just said I should have told them and asked to move rooms at 2am! Not exactly what I was thinking at the time, I just hoped it would go quiet. No discount was offered because I didn't call them during the night. Breakfast was ok, nothing special.
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Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel
Not worth for money”
Left not working, non co operative staff Breakfast was okay- not so good Room had a sloaping roof which was not mentioned while booking
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Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel
Good Location, Good Value ”
Next to bus stop and train station. Very basic.
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Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel
Cheap option”
It's a cheap option and that's is it. The neighbourhood is a little bit weird at night and it's far from the main attractions in London. The breakfest is good. The bed was terrible. The main positive aspect about it is that it's only 2 min walking from the undergrond.
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Dear Guest Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Stephan Manager Best Western Greater London Hotel
Very good”
Its a budget hotel, bit away from centre, in the summer it was just very hot. Basic hotel for a budget traveller. Free parking is a plus.
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Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stephan Plitos General Manager Best Western Greater London Hotel
Exceptional”
Staff are very helpful and accommodating.
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Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stephan Plitos General Manager Best Western Greater London Hotel
Great staff”
Friendly staff and close to TFL ilford Station , great place to stay
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Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to thank you for exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. Sincerely, Stephan Manager
Cheap but not cheerful”
We arrived at the hotel only to be told we needed to go to another hotel as there were no rooms available. We walked to Best Western Ilford up the road but we couldn't get in. A sign pointed to another building over the road. So off we went. We were finally booked in but given a room in the building we just came from over the road! We were also told breakfast is in the other building. All this took up more time than planned. The room was big, but the decor was very dated, a bit run down and the whole place was somewhat depressing. We did have a quiet room but bed was uncomfortable and the bathroom had poor lighting. Breakfast was strictly halal which we were quite put off by. I understand catering for everyone but pork sausages and bacon were not available to the rest of us. This was a disappointment. We got a good price but we ultimately got what we paid for.
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Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager
Not happy”
No parking on-site available, 3 mins walk Receptionist not cooperative No deposits while booking but emailed me later to pay deposit Not good customer service Took my keys back as I refused to pay deposit
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Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel
Beat location”
Hotel is clean and approachable to all the local shops
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Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel
Feel scammed”
Never got my security deposit back!
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Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel
A lovely weekend stay”
A very pleasant stay in a neat double room with a nice ensuite shower and toilet. The staff were friendly and prompt in providing assistance. Overall the room was very comfortable and fairly spacious.
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Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel
Week-end ILFORD”
La chambre était sal La vaisselle était sal et utilisée à notre arrivée Il fessais très froid et nous avions 2 serviettes pour un week-end ! Mais le pire c’est que Nous avons était transféré dans un hôtel à 5mn de cette hôtel ! Dans une sort d’accueil pour réfugier dans des appartements mise à l’écart et non cette hôtel qui ne valais certainement pas le prix que nous avions payer Le petit dej 5$ Par personnes était composée de café et thé et pain de mie uniquement Ça mériterais un remboursement partielle
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Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, Stephan Manager Best Western Greater London Hotel
Forfærdeligt ! ”
Da jeg ankom til hotellet kunne jeg ikke få mit værelse, hotellet var en stor byggeplads, og jeg havde ikke fået noget at vide overhovedet 😡 blev henvist til et andet hotel, den sløve receptionist forlangte betaling for værelset, som jeg dog havde betalt ved bestilling😡 kommer aldrig igen!
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Dear Guest Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Stephan Manager Best Western Greater London Hotel