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Best Western Orlando Gateway Hotel
Best Western Orlando Gateway Hotel
Best Western Orlando Gateway Hotel
Best Western Orlando Gateway Hotel
Best Western Orlando Gateway Hotel
Best Western Orlando Gateway Hotel
Best Western Orlando Gateway Hotel

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7.9

Very good

8,686 reviews

8,686 reviews

Housekeeping14
Car Park2
Breakfast1
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Universal's Islands of Adventure 1.8 km
Universal Studios Florida 2.3 km
The Wizarding World of Harry Potter 2.6 km
SeaWorld 5.2 km
Discovery Cove 5.9 km
Disney Springs 11.2 km
Magic Kingdom Park 12.3 km
Epcot 12.6 km
Walt Disney World® Resort 12.8 km
Disney's Animal Kingdom 16.8 km
Nearby landmarks
Lost Caverns Adventure Golf 390 m
Sleuths Mystery Dinner Show 430 m
Pirates Dinner Adventure Orlando 530 m
Skyventure 610 m
Gator Golf Adventure Park 670 m
Pirate's Dinner Adventure 690 m
Magical Midway 710 m
Alligator Alley 710 m
Titanic: The Artifact Exhibition (Orlando) 850 m
World Bowling Center at Dowdy Pavilion 870 m
2020

Best Western Orlando Gateway Hotel

7299 Universal Boulevard, International Drive North - Universal, Orlando (FL), United States, 32819 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in International Drive North - Universal, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Magic Kingdom Park. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Located in heart of Orlando (FL)

Check-in [24-hour]

Inside city center

Free Wi-Fi in all rooms!

Hot tub

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Orlando (FL) are being booked every minute!
Value for money8.0
Distance to city center6 miles
Location rating8.6
Nearest airportOrlando International Airport (MCO)
Distance to airport15.5 km

Rooms available at Best Western Orlando Gateway Hotel

Very good
Room comfort & quality

7.5

King Suite
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 super king bed
Enter dates to see prices
2 Double Beds Deluxe Skyline
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices
Pool Side Room
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices
1 King Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
2 Double Beds Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Queen Accessible
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
King Suite with Sofa Bed
...
  • Room size: 30 m²/323 ft²
  • Shower
Enter dates to see prices
Deluxe Two Double Room
...
  • Room size: 30 m²/323 ft²
  • Shower
Enter dates to see prices
Pool Access Room
...
  • Room size: 30 m²/323 ft²
  • Shower
Enter dates to see prices
Guest Room with View
...
  • Room size: 30 m²/323 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

Does Best Western Orlando Gateway Hotel have a hot tub?

A hot tub is one of the facilities available at Best Western Orlando Gateway Hotel.

What time is check-in and check-out at Best Western Orlando Gateway Hotel?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Western Orlando Gateway Hotel?

A stay at Best Western Orlando Gateway Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Best Western Orlando Gateway Hotel has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Orlando (FL) with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Best Western Orlando Gateway Hotel?

Wake up to a great buffet breakfast at Best Western Orlando Gateway Hotel. Full american breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 13.99 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Best Western Orlando Gateway Hotel?

Best Western Orlando Gateway Hotel features an on-site restaurant for your dining convenience.

Can special events be hosted at Best Western Orlando Gateway Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Best Western Orlando Gateway Hotel. Small or intimate events like birthday parties, entertainment events and graduation parties can also be accomodated. Services for in-house catering, in-house planning, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Best Western Orlando Gateway Hotel?

On-site venues and convenient event services make Best Western Orlando Gateway Hotel an ideal choice for hosting events such as corporate events, conferences and meetings. The 2 venues can accommodate up to 50 people. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Best Western Orlando Gateway Hotel?

Best Western Orlando Gateway Hotel does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Best Western Orlando Gateway Hotel?

Best Western Orlando Gateway Hotel’s neighborhood is International Drive North - Universal which includes popular restaurants such as Sharky & Jack's Bar & Grill, Orlando George and Dragon and Red Lobster.

What popular shopping places are close to Best Western Orlando Gateway Hotel?

Located in the International Drive North - Universal area, Best Western Orlando Gateway Hotel is close to great shopping choices like Orlando International Premium Outlets, International Drive Flea Market and Gods & Monsters.

What are popular attractions near Best Western Orlando Gateway Hotel?

Best Western Orlando Gateway Hotel’s location in the International Drive North - Universal neighborhood makes it close to famous attractions including Universal's Islands of Adventure, The Wizarding World of Harry Potter and Universal Studios Florida.

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See map

Explore the neighborhood

What people love about Best Western Orlando Gateway Hotel

  • 10

    Exceptional
    Cleanliness

    "A very clean and cozy place to stay."

    Allie

    |

    February 27, 2022

  • 8.4

    Excellent

    "Enjoyed my stay."

    Robert

    |

    February 18, 2022

  • 8.8

    Excellent
    Staff 

    "The rooms are very clean and the staffs are very helpful."

    Ortessa

    |

    March 22, 2021

Overall rating:

7.9

Very good
8,686 reviews
Cleanliness
7.6
Facilities
7.6
Location
8.6
Read all reviews >
What travelers say they love:
Overall a great place.
Wes from United States
Business traveler
More about Best Western Orlando Gateway Hotel

More about Best Western Orlando Gateway Hotel

Best Western Orlando Gateway Hotel

Best Western Orlando Gateway Hotel is the perfect choice for travelers who want to take in the sights and sounds of Orlando (FL). Experience an urban escape in Orlando (FL) with a stay at Best Western Orlando Gateway Hotel, with its exceptional location right in the city center. If you like the most thrilling rides and famous theme parks, then you'll get everything you want at Best Western Orlando Gateway Hotel -- only 12.3 km from the popular Magic Kingdom Park.
Best Western Orlando Gateway Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Orlando (FL) is made even more convenient with the taxi and shuttle services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Best Western Orlando Gateway Hotel.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
All guestrooms at Best Western Orlando Gateway Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Best Western Orlando Gateway Hotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator and a coffee or tea maker are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Best Western Orlando Gateway Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Best Western Orlando Gateway Hotel offers unique recreational opportunities for all guests. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the hot tub, located right in the hotel. Don't forget to make a visit or two to the hotel's pool.
At Best Western Orlando Gateway Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's golf course on site. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

An array of attractions are a must-see while visiting Orlando (FL). Find that special item or souvenir that will commemorate your trip to Orlando (FL) at Disney Springs located 11.1 km away. Be sure to visit International Drive located 3.2 km away, an item on every checklist of those who travel to Orlando (FL). A great museum trip can be had at Madame Tussauds Orlando located 1.7 km away, with local art that provides a sense of the region.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Housekeeping

10 mentions

Breakfast

6 mentions

Swimming Pool

4 mentions

Internet

2 mentions

Languages spoken

  • English
  • Arabic
  • French
  • German
  • Portuguese
  • Spanish

Accessibility

  • On-site accessible restaurants / lounges
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Nightclub
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service

Available in all rooms

  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Carbon monoxide detector
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Microwave
  • Non-smoking
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Buffet
Restaurants on site

Sharky & Jack's Bar & Grille

  • Cuisine: American
  • Menu: Buffet
Location
7299 Universal Boulevard, International Drive North - Universal, Orlando (FL), United States, 32819
Excellent
Location

8.6

Airports

  • Orlando International Airport (MCO)
    15.5 km
  • Kissimmee Gateway Airport (ISM)
    18.5 km

Public transportation

  • Sand Lake Road
    9.4 km
  • Orlando, FL (ORL)
    11.0 km

Hospital or clinic

  • Paramount Urgent Care
    2.1 km

Shopping

  • Orlando International Premium Outlets
    2.1 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    40 m
What's nearby

Popular landmarks

  • Universal's Islands of Adventure
    1.8 km
  • Universal Studios Florida
    2.3 km
  • The Wizarding World of Harry Potter
    2.6 km
  • SeaWorld
    5.2 km
  • Discovery Cove
    5.9 km
  • Disney Springs
    11.2 km
  • Magic Kingdom Park
    12.3 km
  • Epcot
    12.6 km
  • Walt Disney World® Resort
    12.8 km
  • Disney's Animal Kingdom
    16.8 km

Nearby landmarks

  • Lost Caverns Adventure Golf
    390 m
  • Sleuths Mystery Dinner Show
    430 m
  • Pirates Dinner Adventure Orlando
    530 m
  • Skyventure
    610 m
  • Gator Golf Adventure Park
    670 m
  • Pirate's Dinner Adventure
    690 m
  • Magical Midway
    710 m
  • Alligator Alley
    710 m
  • Titanic: The Artifact Exhibition (Orlando)
    850 m
  • World Bowling Center at Dowdy Pavilion
    870 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-18 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property is not equipped for trailers or other large vehicles.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

Getting around

  • Distance from city center6 miles
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)13.99 USD
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 298
  • Most recent renovation2018
Property announcements

A credit card security deposit is required upon check-in for incidentals which is $50 during the stay and will be refunded upon departure. Guest must provide a valid credit card and ID Card. Cash will not be accepted.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Guests are required to wear a mask or face covering in the public areas of the property.

There is a full concierge service in the lobby, guests can book tickets and tours for local attractions. There is a shuttle service from the hotel to Universal Studios, Islands of Adventure, SeaWorld, and Walt Disney World. SeaWorld & Universal shuttle service is free, however there is a USD 5.00 charge per guest for the Walt Disney World shuttle to the Epcot Transportation Hub, and from there the shuttle service to all of the Walt Disney World attractions. Reservations are required for the shuttle service, hotel guests can book this service 48 hours before their scheduled arrival to the hotel and all shuttles must be booked at least 12 hours in advance. Guest will not be able to board the shuttles without a reservation. Please contact the property for more information on shuttle reservation.

Reviews of Best Western Orlando Gateway Hotel from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness7.6
Facilities7.6
Location8.6
Room comfort and quality7.5
Service8.2
Value for money8.0
High score for Orlando (FL)
Rating
9+ Exceptional (40)
8-9 Excellent (28)
7-8 Very Good (42)
6-7 Good (21)
<6 Below Expectation (35)
Time of the year
Mar - May (46)
Jun - Aug (28)
Sep - Nov (41)
Dec - Feb (51)
All guests (274)
All room types
All languages

Show reviews that mention 

Showing 166 verified guest comments
12345
10.0
Exceptional
Melissa from United States
Family with teens
2 Double Beds Non-Smoking
Stayed 1 night in January 2019

Great value ”

Pros: room was very clean, staff was super friendly, beds comfy, microwave and fridge Cons: smelled pot on 4th floor, no free breakfast, a lot of banging on doors in morning

Reviewed January 14, 2019

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10.0
Exceptional
Tierra from United States
Family with young children
2 Double Beds Deluxe Skyline
Stayed 4 nights in May 2019

Wonderful stay”

Hotel was great, staff was great. My kids and I had a wonderful stay here. Would definitely stay here next time we are in town

Reviewed June 24, 2019

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10.0
Exceptional
Allie from United States
Business traveler
2 Double Beds Non-Smoking
Stayed 1 night in October 2020

Friendly ”

A very clean and cozy place to stay. Staff was very friendly and helpful

Reviewed February 28, 2022

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9.6
Exceptional
Tiffanie from United States
Group
2 Double Beds Non-Smoking
Stayed 1 night in October 2019

Clean and Comfortable ”

Great value. Rooms were very clean. 5 minutes away from universal studios. Bed was very comfortable. Quiet and relaxing stay.

Reviewed October 23, 2019

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9.2
Exceptional
Mai from United States
Family with teens
2 Double Beds Non-Smoking
Stayed 1 night in February 2020

Good area for the money!”

Best western is located very convenient to travelers and tourist. Close by to the airport, and everything else eg. Disney, universal, water park, so the drive is jut that far. Staffs are amazing and nice. Book thru agoda was a breeze, price was the best among all website.

Reviewed February 17, 2020

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9.6
Exceptional
Keline from Singapore
Family with young children
2 Double Beds Non-Smoking
Stayed 1 night in June 2019

Great Staff ”

Last min booking and Staffs were super helpful. only drawback, no hot water after midnight for baby.

Reviewed July 13, 2019

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10.0
Exceptional
RATSADA from United Kingdom
Family with young children
2 Double Beds Non-Smoking
Stayed 7 nights in August 2019

Exceptional”

all the best

Reviewed November 17, 2021

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8.8
Excellent
Ortessa from United States
Family with teens
2 Double Beds Non-Smoking
Stayed 3 nights in March 2021

Excellent”

After long hours of travel Diana at the front desk got us in our room in no time. She is very nice and check out was fast as well. The rooms are very clean and the staffs are very helpful. We will definitely stay at Best Western Orlando Getaway next time.

Reviewed March 23, 2021

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8.8
Excellent
Isabel from United States
Couple
2 Double Beds Non-Smoking
Stayed 1 night in October 2020

Very Nice for a spending the jight”

I was traveling with my friends and we gotta spend the night in Orlando, is not the most beautiful hotel and I didn’t see a pool but is super nice located, is clean and their staff are nice people and that’s what I really look for

Reviewed October 11, 2020

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8.8
Excellent
Mariel from Philippines
Couple
2 Double Beds Non-Smoking
Stayed 5 nights in January 2020

Great location”

Hotel was okay to rest your weary feet after a long day at universal. Pretty basic but comfortable. It is a universal partner hotel so there is a free shuttle to universal.

Reviewed January 10, 2020

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9.6
Exceptional
Catherine from United States
Couple
2 Double Beds Non-Smoking
Stayed 1 night in June 2020

Exceptional”

WE HAD A GREAT TIME

Reviewed July 02, 2020

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8.4
Excellent
Magdalene
Family with young children
2 Double Beds Non-Smoking
Stayed 1 night in November 2019

Good for stay”

It is near universal studio and free parking. Room is clean and has basic requirements. Worth it if it is mid weekday. Just note that the ‘welcome’ package is to sell you hotel and theme park tickets.

Reviewed November 17, 2019

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8.0
Excellent
Jeannie from United States
Couple
2 Double Beds Non-Smoking
Stayed 5 nights in January 2019

Nice place to stay, but extremely congested near and around the hotel”

If you need to stay at a budget hotel that's clean and safe, you can't beat this Best Western! However, there were some drawbacks, including all of the construction and traffic around the hotel. The other drawback was that this particular hotel needs a lot of updating, especially when it comes to the creaky elevators and bathrooms. However, the housekeeping ladies were extremely professional and did a great job taking care of their hotel guests.

Reviewed February 07, 2019

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8.4
Excellent
donna from United States
Solo traveler
2 Double Beds Non-Smoking
Stayed 3 nights in January 2019

Excellent”

everything was good for me except the water in the sink does not go down . I also put do not disturb sign on door and my room was entered anyway by cleaning personell

Reviewed January 11, 2019

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8.4
Excellent
Robert from United States
Family with young children
2 Double Beds Non-Smoking
Stayed 2 nights in February 2022

Good low cost option”

Enjoyed my stay. It is an older property but is well maintained and well situated for the Universsl/SeaWorld visitor.

Reviewed February 19, 2022

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8.8
Excellent
Wes from United States
Business traveler
2 Double Beds Non-Smoking
Stayed 14 nights in January 2019

great location”

Overall a great place.

Reviewed February 19, 2019

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8.4
Excellent
Heather from Canada
Family with teens
2 Double Beds Non-Smoking
Stayed 3 nights in March 2020

Great location and price”

Resort fee is added on per night on top of price

Reviewed March 13, 2020

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8.0
Excellent
LAI
Group
2 Double Beds Non-Smoking
Stayed 1 night in November 2019

Very good”

Friendly staff. Only thing we did not like was the shower head, low water pressure. Shuttle buses to Universal Studio were nice.

Reviewed November 13, 2019

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7.6
Very good
maria from Argentina
Family with teens
2 Double Beds Non-Smoking
Stayed 9 nights in May 2019

good”

second time in the hotel, great to go to all parks and malls given it{s very convenient location... would go back again

Reviewed October 24, 2019

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6.4
Good
Chanielle from United States
Group
2 Double Beds Non-Smoking
Stayed 2 nights in October 2020

Decent enough but won't return”

My group and I were in conjoining rooms. They painted over the conjoining door so we had to pry it open. The first night the AC unit leaked all over the floor. They moved us rooms no problem. Never had any trouble with the staff, they were all friendly. Went to our next room, it was fine but not very cleanly. Sheets were stained, hair in the bathtub, crumbs on the floor like they hadn't swept. The bathtub was backed up and drained incredibly slow so when taking a shower we stood in water. We also never received a room cleaning. Stayed two nights and were gone most every day we stayed. I can say the beds were comfortable. We are from Oregon visiting Universal Studios so we wont be in the state very often, but I wouldn't recommend this hotel.

Reviewed October 13, 2020

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