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Best Western Plaza Inn
Best Western Plaza Inn
Best Western Plaza Inn
Best Western Plaza Inn
Best Western Plaza Inn
Best Western Plaza Inn
Best Western Plaza Inn

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8.7

Excellent

29 reviews

29 reviews

Housekeeping2
See map

9.2

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
The Bear & Butterfly Trading Co 50 m
Dolly Parton’s Stampede 130 m
Dixie Stampede LLC 190 m
Dolly Parton's Stampede Dinner Attraction 240 m
Food City 420 m
Gatlinburg Golf Course 580 m
Sugar Britches Sugar Scrubs n More 700 m
Jaws 710 m
Ernest Tubb Record Shop 730 m
Man Cave Metal 730 m

Best Western Plaza Inn

3755 Parkway, Pigeon Forge City Center, Pigeon Forge (TN), United States, 37863-3813 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Pigeon Forge City Center part of Pigeon Forge (TN), this property puts you close to attractions and interesting dining options. Hot tub, indoor pool and outdoor pool are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Front desk [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Hot tub

Breakfast [free]

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Breakfast [free]

Swimming pool [indoor]

Hot tub

Wi-Fi in public areas

Family room

Your dates are popular among travelersUsers are booking a place in Pigeon Forge (TN) every 13 minutes on Agoda.com
Value for money8.2
Location rating9.2

Rooms available at Best Western Plaza Inn

Excellent
Room comfort & quality

9

2 Queen Beds Non-Smoking Indoor Pool Access
...
  • Room size: 28 m²/301 ft²
  • Pool view
  • 2 queen beds
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SUITE Suite - 1 King 2 Queen Beds, Non-Smoking, Two Rooms, Two Bathrooms, Kitchen, Bathtub, Walk In Shower
...
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    2 Queen
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 2 queen beds
    Enter dates to see prices
    1 King and 2 Queen Beds Suite Non-Smoking Two Rooms
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 1 king bed and 2 queen beds
    Enter dates to see prices
    Suite-2 Queen Beds Sofabed with Walk In Shower Non-Smoking
    ...
    • Room size: 28 m²/301 ft²
    • Pool view
    • 2 king beds and 1 sofa bed ...
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    King Room River View
    ...
    • Room size: 28 m²/301 ft²
    • River view
    • 1 king bed
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    Accessible - 2 Queen
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 2 queen beds
    Enter dates to see prices
    Room 2 Queen Beds, Non-Smoking, 32-Inch Flat Panel Television, Microwave And Refrigerator, Continental Br
    ...
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      River View 2 Queen Beds
      ...
      • Room size: 28 m²/301 ft²
      • River view
      • 2 queen beds
      Enter dates to see prices
      2 Queen Beds No Smoking
      ...
      • Room size: 28 m²/301 ft²
      • Balcony/terrace
      • 2 queen beds
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Best Western Plaza Inn?

      Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

      How do I get to Best Western Plaza Inn?

      For those who wish to drive their own cars, Best Western Plaza Inn has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel.

      Is breakfast offered at Best Western Plaza Inn?

      Wake up to a great continental breakfast at Best Western Plaza Inn.

      What is the smoking policy at Best Western Plaza Inn?

      Best Western Plaza Inn does not permit smoking in any of its rooms or indoor areas.

      What restaurants are nearby Best Western Plaza Inn?

      Best Western Plaza Inn is located in Pigeon Forge City Center, famous for good restaurants such as Texas Roadhouse, Mcalisters Deli and Pizza Hut.

      What popular shopping places are close to Best Western Plaza Inn?

      Best Western Plaza Inn is located in Pigeon Forge City Center area which features shopping places such as The Bear & Butterfly Trading Co, Sugar Britches Sugar Scrubs n More and Jaws.

      What are popular attractions near Best Western Plaza Inn?

      Best Western Plaza Inn is located in Pigeon Forge City Center area, which is famous for attractions such as Old Mill Square, Pigeon Forge Parkway and Dollywood.

      What popular natural sightseeing spots are close to Best Western Plaza Inn?

      Best Western Plaza Inn is located in the Pigeon Forge City Center area, which is famous for natural sightseeing destinations such as Koa Campground, Sugar Camp Knob and Smoky Mountain ziplines.

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      Explore the neighborhood

      What people love about Best Western Plaza Inn

      • 10

        Exceptional
        Cleanliness

        "The place was extremely clean and well kept."

        Krystle

        |

        September 4, 2022

      • 10

        Exceptional

        "So this best western was one of my favorite hotels out of the many ive stayed in, if you do decide to stay here get a room by the indoor pool!"

        Boguslawa

        |

        November 6, 2021

      • 10

        Exceptional
        Cleanliness

        "Comfortable,clean, and close to everything"

        Robin

        |

        July 22, 2019

      Overall rating:

      8.7

      Excellent
      29 reviews
      Cleanliness
      8.5
      Facilities
      8.9
      Location
      9.2
      Read all reviews >
      More about Best Western Plaza Inn

      More about Best Western Plaza Inn

      Best Western Plaza Inn

      At Best Western Plaza Inn, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. For longer stays or whenever you need it, the laundromat keeps your favorite travel outfits clean and available.
      Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Best Western Plaza Inn. For health reasons, smoking is not permitted anywhere inside the hotel.
      All rooms at Best Western Plaza Inn are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator is provided in some guestrooms.
      Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer available in some guest bathrooms.


      Dining and things to do

      Every day at Best Western Plaza Inn begins with a delicious complimentary breakfast. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
      Best Western Plaza Inn offers an excellent variety of recreational facilities. A relaxing end to every day is possible with a visit to the hot tub, located right in the hotel. Don't forget to make a visit or two to the hotel's pool.

      Amenities and facilities
      Excellent
      Facilities

      8.9

      Most talked about facilities

      Housekeeping

      2 mentions

      Breakfast

      1 mention

      Languages spoken

      • English

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Hot tub
      • Swimming pool [indoor]
      • Swimming pool [outdoor]

      Cleanliness and safety

      • Anti-viral cleaning products
      • Daily disinfection in common areas
      • First aid kit
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Sterilizing equipment

      Dining, drinking, and snacking

      • Breakfast [free]
      • Vending machine

      Services and conveniences

      • Air conditioning in public area
      • Daily housekeeping
      • Elevator
      • Facilities for disabled guests
      • Heating in public area
      • Laundromat
      • Meeting/banquet facilities
      • Smoke-free property
      • Smoking area

      For the kids

      • Family room
      • Swimming pool [kids]

      Land sports

      • Golf course (within 3 km)

      Access

      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Smoke alarms

      Getting around

      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]

      Available in all rooms

      • Air conditioning
      • Free bottled water
      • Hair dryer
      • Heating
      • Ironing facilities
      • Private bathroom
      • Refrigerator
      • Satellite/cable channels
      • Shower
      • Telephone
      • Toiletries
      • Wi-Fi [free]
      Food and dining
      Breakfast options
      • Continental
      Location
      3755 Parkway, Pigeon Forge City Center, Pigeon Forge (TN), United States, 37863-3813
      Exceptional
      Location

      9.2

      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 3-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from16:00
      • Check-out until11:00

      The property

      • Number of rooms 201
      Property announcements

      Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

      Reviews of Best Western Plaza Inn from real guests

      Provided by verified guests of Agoda
      8.7
      /
      10
      Excellent
      Cleanliness8.5
      Facilities8.9
      Location9.2
      Room comfort and quality9.0
      Service8.7
      Value for money8.2
      High score for Pigeon Forge (TN)
      Rating
      9+ Exceptional (7)
      8-9 Excellent (0)
      7-8 Very Good (1)
      6-7 Good (0)
      <6 Below Expectation (2)
      Time of the year
      Mar - May (1)
      Jun - Aug (4)
      Sep - Nov (4)
      Dec - Feb (1)
      All guests (29)
      All room types

      Show reviews that mention 

      Showing 10 verified guest comments
      7.3
      Very good
      Malcolm from South Africa
      Solo traveler
      Stayed 1 night in May 2013

      convenient stop on long drive”

      Position, room size, fast service

      Served purpose well - clean and comfortable, very easy access from the highway and could park the car very close to the room. Staff were quick and efficient. the free breakfast was very good and their was a very good restaurant across the road which I used for dinner. Like all Best Westerns, the room and bathroom were spacious.All in all a very trouble free stay - I would use the hotel again.

      Reviewed June 03, 2013

      See room deals

      9.3
      Exceptional
      Michael from United States
      Couple
      2 Queen
      Stayed 2 nights in November 2015

      Great value for the money”

      Location, cleanliness, plenty of parking

      Hotel was clean, comfortable, and had friendly staff. Every time I passed a cleaning person they asked how we were and if we needed anything. For just under $200 for the weekend and located next door to the Doxoe Stampede and just over a mile from the Island, you can't beat it for an affordable getaway.

      Reviewed November 19, 2015

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      5.2
      Joseph from United States
      Couple
      1 King Bed Non-Smoking
      Stayed 3 nights in December 2020

      So So Motel”

      This Best Western is all about the money. Small 32 Inch TV in Room. Do not clean rooms but empty trash and leave towels at door. Have to ask for everything from toilet paper to extra towels. Building is cold in hallways. Rooms need updating. Overall rating is 3 out of 10.

      Reviewed February 09, 2021

      See room deals

      10.0
      Exceptional
      Van from United States
      Family with teens
      Townhouse - 1 King 1 Queen Bed
      Stayed 2 nights in July 2020

      Exceptional”

      We always love staying here but the floor in townhouse room 301 was filthy my Grandson was crawling on floor and he got filthy !

      Reviewed July 14, 2020

      See room deals

      10.0
      Exceptional
      Frank from United States
      Couple
      Accessible - 2 Queen
      Stayed 2 nights in June 2020

      Exceptional”

      Everything was as expected. Had a couple of issues. Hand held shower head broke and remote control to television quit working. Called front desk and maintenance was there within minutes and fixed both problems. Replaced shower head and replaced remote. With service like that don’t know how you could go wrong.

      Reviewed June 18, 2020

      See room deals

      10.0
      Exceptional
      Kim from United States
      Couple
      2 Queen
      Stayed 1 night in June 2020

      Exceptional”

      The beds were very hard. Neither one of us could sleep.

      Reviewed June 15, 2020

      See room deals

      10.0
      Exceptional
      Robin from United States
      Couple
      2 Queen
      Stayed 2 nights in July 2019

      great place”

      comfortable,clean, and close to everything

      Reviewed July 22, 2019

      See room deals

      5.2
      Lisa from Australia
      Family with teens
      2 Queen
      Stayed 1 night in September 2019

      Slept in my car”

      Although it was a good location. The room smelt like acetone and the ac made such a loud noise every 10-15minutes I couldn’t sleep. I went and slept in my car. My husband and son can sleep thru a nuclear war so they slept fine. When told the front desk they said oh sorry. And then pretty much looked away. Very disappointing.

      Reviewed September 15, 2019

      See room deals

      10.0
      Exceptional
      Krystle from United States
      Family with teens
      2 Queen Beds Non-Smoking Indoor Pool Access
      Stayed 2 nights in September 2022

      Very Clean!”

      Staff was always courteous and visible. The place was extremely clean and well kept. Pool was very clean....no complaints at all!

      Reviewed September 05, 2022

      See room deals

      10.0
      Exceptional
      Boguslawa from United States
      Family with young children
      2 Queen Beds Non-Smoking Indoor Pool Access
      Stayed 2 nights in November 2021

      Good stay”

      So this best western was one of my favorite hotels out of the many ive stayed in, if you do decide to stay here get a room by the indoor pool! (Especially in the colder months, you won’t want to get out of the pool and run outside to your room with wet clothes) there is a bathroom there so you can change but so much more convienient when ur in the same building. Around 30min to gaitlinburg and close to everything else. The rooms aren’t updated but are clean and pretty big by the pool. Staff is very friendly.

      Reviewed November 06, 2021

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