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Lobby, Best Western Plus Astana in Nur-Sultan
1 King Bed Junior Suite, No Smoking - Suite room, Best Western Plus Astana in Nur-Sultan
Entrance, Best Western Plus Astana in Nur-Sultan
Lobby, Best Western Plus Astana in Nur-Sultan
Lobby, Best Western Plus Astana in Nur-Sultan
Fitness center, Best Western Plus Astana in Nur-Sultan
Fitness center, Best Western Plus Astana in Nur-Sultan

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8.5

Excellent

1,441 reviews

1,441 reviews

Breakfast2
Housekeeping1
See map
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Triumphal Arch Mangilik El
130 m
Has Sanat
270 m
The Baiterek Tower
510 m
Bayterek Monument
520 m
Gallery Aru Art
840 m

Best Western Plus Astana

13A Dostyk street, Yesil District, Nur-Sultan, Kazakhstan, 010000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Yesil District part of Nur-Sultan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Nursultan Nazarbayev International Airport. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Front desk [24-hour]

Check-in/out [express]

Value for money8.5
Location rating9.1

Rooms available at Best Western Plus Astana

1 King Bed Premium Room No Smoking
...
  • Room size: 44 m²/474 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 Queen Bed, No Smoking
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
1 King Bed Executive Suite, No Smoking
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed Junior Suite, No Smoking
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Bedroom Apartment
...
  • Room size: 70 m²/753 ft²
  • Shower
  • 1 king bed & 1 king bed
Enter dates to see prices
2 Single Beds, No Smoking
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
JUNIOR SUITE 1 King Bed, Non-Smoking, Junior Suite, Air-Conditioned, Wi-Fi, Lcd Television, Mini Bar, Full Breakf
...
    Enter dates to see prices
    King Apartment
    ...
    • Room size: 45 m²/484 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    SUITE Suite-1 King Bed, Non-Smoking, Executive Suite, Air-Conditioned, Wi-Fi, Lcd Television, Mini Bar, Fu
    ...
      Enter dates to see prices
      Mini Double Room with Two Single Beds - Non-Smoking
      ...
      • Room size: 24 m²/258 ft²
      Enter dates to see prices

      Frequently asked questions

      Does Best Western Plus Astana have bars on the premises?

      Experience your getaway the best way with a beverage in your hand at Best Western Plus Astana's bar accessible right in front of your doorstep for whenever you need a sip or two.

      Does Best Western Plus Astana offer shuttle service for getting around?

      For your ease of travel around the city, Best Western Plus Astana provides None right at your doorstep making it easy for you to get to places conveniently.

      Does Best Western Plus Astana have a fitness center?

      Best Western Plus Astana features 24-hour fitness center that is ideally located at the tip of your finger, allowing you to get your daily exercise routine in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

      Does Best Western Plus Astana provide laundry services?

      Yes! Best Western Plus Astana offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

      What interesting attractions are nearby Best Western Plus Astana that are in walking distance?

      While residing at Best Western Plus Astana, start off your getaway by discovering the closest destinations that are within walking distance to the property which include Triumphal Arch Mangilik El, Singing Fountain, and Has Sanat.

      At what time of the year is Best Western Plus Astana most popular?

      Best Western Plus Astana's most popular month where verified tourists have stayed the most is in August.

      In which languages can Best Western Plus Astana's staff members communicate?

      Best Western Plus Astana can converse up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

      What is the average rating that past Couples' have given to Best Western Plus Astana?

      Verified couple travelers that have stayed at this property have given Best Western Plus Astana an average rating of 8.6. You can look up on more descriptive customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.

      What is the average rating that verified Families with young children have given to Best Western Plus Astana?

      Past families with young children that have stayed at this property have given Best Western Plus Astana an average rating of 8.4. You can look up more complete customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

      What do local visitors think about Best Western Plus Astana?

      Verified local visitors that have stayed at this property have given Best Western Plus Astana an average rating of 8.5. You can look up on more descriptive customer reviews, and responses for this property down in the review section.

      What time is check-in and check-out at Best Western Plus Astana?

      Check-in is from 02:00 PM. You may inquire about early check-in during booking, subject to availability. Customers checking in in advance of the specified period may be charged an additional fee.

      Is breakfast offered at Best Western Plus Astana?

      Start your days right, with the continental and buffet breakfast options made available at Best Western Plus Astana.

      What people love about Best Western Plus Astana

      • 8.8

        Excellent
        Location

        "The location is wonderful that it is near the city centre with a lot of restaurants nearby."

        WAI

        |

        May 28, 2023

      • 8.8

        Excellent
        Breakfast

        "The breakfast is with variety of choices and tastes good."

        WAI

        |

        May 28, 2023

      • 8.8

        Excellent

        "Generally, a nice choice in the city centre."

        WAI

        |

        May 28, 2023

      Overall rating:

      8.5

      Excellent
      1,441 reviews
      Cleanliness
      8.5
      Facilities
      8.2
      Location
      9.1
      Read all reviews >
      More about Best Western Plus Astana

      More about Best Western Plus Astana

      Experience Luxury and Comfort at Best Western Plus Astana in Nur-Sultan, Kazakhstan

      Indulge in a luxurious stay at Best Western Plus Astana, a 3.5-star hotel located in the heart of Nur-Sultan, Kazakhstan. The hotel boasts a wide range of facilities to cater to the needs of its guests, including a coffee shop, bar, restaurant, room service, salon, and airport transfer. The hotel also offers tours and concierge services to help guests explore the city. Relax and rejuvenate with a massage or take advantage of the fitness center, sauna, steam room, and spa. Stay connected with Wi-Fi in public areas and all rooms. For those driving, the hotel provides a car park free of charge. Other amenities include a designated smoking area, shuttle service, dry cleaning, express check-in/check-out, luggage storage, shared lounge/TV area, convenience store, daily housekeeping, ticket service, and breakfast buffet with continental options. The 24-hour fitness center ensures that guests can work out at any time of the day. Come and experience luxury and comfort at Best Western Plus Astana.

      Diverse Room Types at Best Western Plus Astana

      Best Western Plus Astana offers a wide range of room types to cater to the needs of all guests. The options include the 1 King Bed Executive Suite, No Smoking, the 1 King Bed Junior Suite, No Smoking, the 1 King Bed Premium Room No Smoking, the 1 Queen Bed, No Smoking, and the 2 Bedroom Apartment, 2 Single Beds, No Smoking. Each room is thoughtfully designed to provide maximum comfort and convenience during your stay at the hotel.

      Convenient Location, Spacious Rooms, and Excellent Service

      Best Western Plus Astana has received high praise from its guests for its convenient location, spacious rooms, and excellent service. Visitors have raved about the hotel's easy accessibility and central location in Nur-Sultan, Kazakhstan. The rooms have also been praised for their cleanliness and spaciousness, ensuring a comfortable stay for guests. Additionally, the hotel's staff has been commended for their friendly and helpful service. Guests have also enjoyed the hotel's breakfast, which has been described as nice and satisfying. Overall, Best Western Plus Astana has consistently received positive reviews from guests who have enjoyed their stay at the hotel.

      Experience Exceptional Comfort and Service at Best Western Plus Astana

      With an impressive overall rating of 8.5, Best Western Plus Astana in Nur-Sultan, Kazakhstan, has received high praise from its guests for its exceptional comfort and service. The hotel is particularly highly rated for its value, cleanliness, and location, with guests appreciating the affordable rates, sparklingly clean rooms, and convenient position in the heart of the city. The hotel's facilities also score highly, with an 8.2 rating for its impressive range of amenities. However, it's the staff performance that really stands out, with an 8.6 rating for their attentive, helpful service. Whether you're traveling for business or leisure, Best Western Plus Astana promises a comfortable and enjoyable stay that will exceed your expectations.

      Show less

      Amenities and facilities

      Excellent
      Facilities

      8.2

      Languages spoken
      • English
      • Russian
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Billiards
      • Fitness center
      • Hammam
      • Massage
      • Sauna
      • Spa
      • Spa/sauna
      • Steamroom
      • Ticket services
      • Tours
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Bar
      • Breakfast [buffet]
      • Breakfast [continental]
      • Breakfast [free]
      • Coffee shop
      • Kitchen
      • Restaurants
      • Room service
      Services and conveniences
      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Convenience store
      • Currency exchange
      • Daily housekeeping
      • Dry cleaning
      • Elevator
      • Food delivery
      • Heating in public area
      • Invoice provided
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Postal service
      • Safety deposit boxes
      • Salon
      • Smoke-free property
      • Smoking area
      • Terrace
      • Xerox/fax in business center
      For the kids
      • Family room
      • Playground
      Access
      • Allergy-free rooms
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in/out [private]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      • Soundproof rooms
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      • Shuttle service
      Available in all rooms
      • Accessible by elevator
      • Air conditioning
      • Bathrobes
      • Desk
      • Electric kettle
      • Free bottled water
      • Hair dryer
      • Individual air conditioning
      • In-room safe box
      • Linens
      • Mini bar
      • Mosquito net
      • Private bathroom
      • Refrigerator
      • Safety/security feature
      • Shower
      • Sleep comfort items
      • Slippers
      • Smoke detector
      • Socket near the bed
      • Swimming pool [direct access]
      • Telephone
      • Toiletries
      • Towels
      • TV [flat screen]
      • Wake-up service

      Food and dining

      Breakfast options
      • Continental
      • Buffet
      Restaurants on site
      Emerald Restaurant & Lounge
      • Cuisine: European, International, Italian
      • Menu: Buffet, A-la-carte
      Restaurant #2
      • Cuisine: Chinese, European, International
      • Menu: Buffet, A-la-carte

      Location

      13A Dostyk street, Yesil District, Nur-Sultan, Kazakhstan, 010000
      Exceptional
      Location

      9.1

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-3 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 4-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00

      Property announcements

      Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

      Reviews of Best Western Plus Astana from real guests

      Provided by verified guests of Agoda
      8.4
      Excellent
      Cleanliness8.5
      Facilities8.2
      Location9.1
      Service8.6
      Value for money8.5
      High score for Nur-Sultan
      Rating
      9+ Exceptional (2)
      8-9 Excellent (1)
      7-8 Very Good (1)
      6-7 Good (1)
      <6 Below Expectation (1)
      Time of the year
      Mar - May (2)
      Jun - Aug (3)
      Sep - Nov (0)
      Dec - Feb (1)

      Show reviews that mention 

      Showing 6 verified guest comments
      9.6
      Exceptional
      victor from Spain
      Solo traveler
      1 Queen Bed, No Smoking
      Stayed 2 nights in August 2019

      Very recomendable”

      very well located and easy to access. nice breakfast, room and staff

      Reviewed September 16, 2019

      See room deals

      6.8
      Good
      Poon from Hong Kong SAR, China
      Solo traveler
      Stayed 2 nights in July 2018

      Good”

      The loaction is close to the main shopping street. The room is quite spacious and clean. But sometimes the receptionist does not speak English and find it hard to ask help from him

      Reviewed February 23, 2019

      See room deals

      8.8
      Excellent
      WAI from Hong Kong SAR, China
      Business traveler
      2 Single Beds, No Smoking
      Stayed 4 nights in May 2023

      A nice choice in the city centre”

      The location is wonderful that it is near the city centre with a lot of restaurants nearby. The room is neat and tidy, though a bit old except for the toilet. The breakfast is with variety of choices and tastes good. The staffs are helpful in all the ways and can communicate well in English. Generally, a nice choice in the city centre.

      Reviewed May 28, 2023

      See room deals

      5.6
      Paul from Hong Kong SAR, China
      Business traveler
      1 Queen Bed, No Smoking
      Stayed 5 nights in April 2023

      No air conditioning ”

      It was 28 degrees Celsius, but no air conditioning in the hotel, staff were less than helpful, said no to every minor request, e.g. a don't disturb paper sign outside my room door, didn't get it after 4 days' of asking politely.

      Reviewed April 29, 2023

      See room deals

      10.0
      Exceptional
      delphine from France
      Family with teens
      2 Single Beds, No Smoking
      Stayed 1 night in January 2019

      Tout le luxe et le confort d’un 5 étoiles ”

      Hôtel très bien placé Personnel aux petits soin. Lits moelleux. Salle de bain luxueuse. Petit déjeuner sous forme de buffet excellent. Je recommande.

      Reviewed January 05, 2019

      See room deals

      8.0
      Excellent
      wayne from Australia
      Couple
      1 King Bed Premium Room No Smoking
      Stayed 3 nights in June 2023

      nice”

      our king premium room was 5 star. views were brilliant and would recommend. bf was also very nice.

      Reviewed June 09, 2023

      See room deals

      This is a popular property. Don't miss out!

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