![Swimming pool [outdoor], Condado Palm Inn San Juan, Tapestry Collection by Hilton in San Juan](http://pix10.agoda.net/hotelImages/476845/0/5117b93ae0c4212b62dcef72cc6be9ad.jpg?ca=0&ce=1&s=1024x768&isSkia=true "Swimming pool [outdoor], Condado Palm Inn San Juan, Tapestry Collection by Hilton in San Juan")
Newly renovated
Condado Palm Inn San Juan, Tapestry Collection by Hilton
55 Condado Ave, Santurce, San Juan, Puerto Rico, 00907 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Santurce part of San Juan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Luis Muñoz Marín International Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Fitness center
Swimming pool [outdoor]
Cash withdrawal
Contactless check-in/out
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![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/476845/0/5117b93ae0c4212b62dcef72cc6be9ad.jpg?ca=0&ce=1&s=512x384)
Best recommendation!”
“Best” “Best” Best Western I had never been stayed. Closer beach, CVS or Walgreens stores and restaurants. Cleaned and staff friendly.
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Locatio Locatio Location”
I was not on a pleasure trip,however, room was clean and hotel near a lot of restaurants,bars and excellent nightlife.for the ones that can take a risk with Covid 19,LOL.
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Excellent hotel”
Clean, great location, everyone is friendly!
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Good Stat”
My room had no issues. Great time at this property.
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Excellent localization!”
The hotel is located near restaurants and other tourist attractions. You can walk to the beach. The facilities, although not luxurious, are in good condition and clean. The floor was also an attraction. The hotel has everything you need to enjoy San Juan and get to a comfortable place to sleep.
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Great location for arrival in San Juan”
This hotel is close enough, but far enough away from the airport, and just a few steps from the beach. Walking distance to drug stores and tons of restaurants, so we were able to eat and pick up any necessities that were needed. The only downside is that traffic becomes very congested in the afternoons, so if you do have a car and are trying to get out fo the hotel area at that time you must be patient and leave yourself extra time.
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Exceptional”
Best place ever
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Exceptional”
Very Clean room very modern
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Good stay in a great area”
Enjoyed my stay here
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Exceptional”
Beautiful, new, and clean.
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Friendly Staff, Crummy Accommodations”
I'll start with the good: price. The Palm Inn was cheaper than most other hotels I checked in the neighborhood. Also, location—in the heart of Condado (if that's your thing) and a three-minute walk from the beach. Finally, the staff—from front-desk receptionists to housekeeping—were unfailingly friendly. Now for the bad and ugly: on my second day, one of two available elevators broke, resulting in long waits and cars sometimes too crowded to enter. I often just opted to take the stairs, despite staying on the tenth floor. When I checked out (three days later) the elevator still hadn't been fixed. Also within the first two days, my bathroom sink stopped draining. When I alerted the front desk, the receptionist sounded unsurprised and promptly sent a repairman. If you want your room cleaned, you have to request it (a COVID policy). I don't have a problem with that, but nobody informed me that requests need to be made by 3-4pm—until I made mine too late. Also unfulfilled were separate requests for an extra towel and blanket. The staff's goodwill is appreciated but only goes so far; I probably won't stay here again.
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Very good”
The wi-fi connection was terrible in my room, that was the only thing dissapointed me.
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review”
Good location Good staff Very noicy rooms in nighttime, hard to sleep Very old hotel Lobby looks better than the rooms do Not great value for money
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Good”
MICROWAVE BREAKFAST... THE SAME ALL DAYS IS POOR AND NEED A FULL MIRROR IN THE ROOMS
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Don’t let the lobby fool ya!!!!!!!!!”
You walk into the lobby your like okay BUT you get the room it’s another story 1st I was move from a room because they had to put a closet in what a inconvenience made me late for dinner the 2nd room was as if. They just put a closet in this room with all the dust I even found mold etc etc ....I wish I could upload the picture!!!!! It’s a NO FOR ME!!!
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Great location. Poor maintenance ”
Understaffed and slow inattentive service. Room not clean. Stains on carpet worn out bed linens. Scuffed furnishing. Mold in shower and Flooded bathroom. Elevator malfunctioned and stuck while we were in it, front desk did not answer the phone when we called and it took almost 10 minutes before someone heard us and alerted the staff. Safety protocol needs improvement.
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Acceptable”
Carpets were threadbare in spots in the room, and bubbles up. The bathroom door hardly opened without really pushing on it, took my husband and son who are both big guys to work together to open the balcony door.
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Rooms are nothing like the pictures. ”
Disappointed! The hotel rooms are nothing like the online pictures. Special requests are not guaranteed. You are given whatever is available at the time of check-in. The area is not the greatest. Homeless people were sleeping on the streets, along trash etc…
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Horrible, dirty! ”
This hotel was disgusting and was filth everywhere! The ceiling in the bathroom leaked and no one ever came to fix it! It was extremely overpriced for the experience! I wouldn't recommend to anyone!
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Worst hotel experience I've ever had!”
Just choose any other option you have.
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