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Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Hotel Old Town

Removed from saved list

8.4

Excellent

44 reviews

44 reviews

Shops2
Housekeeping2
View1
See map

9.2

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
American Presidents Museum

60 m

Whaley House

70 m

Mormon Batallion Visitor Center

80 m

Whaley House Museum

80 m

Thomas Whaley Museum

90 m

Popular landmarks
Old Town San Diego State Historic Park

370 m

SeaWorld

3.3 km

San Diego Zoo

4.7 km

USS Midway Museum

4.7 km

Balboa Park

4.9 km

Closest landmarks
Lowery's Hot Glass

130 m

Heritage County Park

130 m

Cygnet Theatre

140 m

Old Town

150 m

Cygnet Theatre Company

160 m

Best Western Plus Hacienda Hotel Old Town

4041 Harney Street, San Diego Old Town, San Diego (CA), United States, 92110-2866 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the San Diego Old Town part of San Diego (CA), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous San Diego Zoo. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

390 meters to Old Town San Diego State Historic Park

Check-in [24-hour]

Free airport transfer

Free Wi-Fi in all rooms!

Hot tub

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in San Diego (CA) every 2 minutes on Agoda.com
Value for money7.9
Location rating9.2
Nearest airportSan Diego International Airport (SAN)
Distance to airport2.2 km

Rooms available at Best Western Plus Hacienda Hotel Old Town

Suite - 2 Queen Beds Mobility Accessible Roll In Shower Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Queen Beds, Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
1 Queen Bed - Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
Enter dates to see prices
King Room
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
1 King Bed, Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
King Bed Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
King Suite - Non-Smoking
...
  • Room size: 39 m²/420 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
1 Queen Bed Nonsmoking
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
1 King Bed Mobility Accessible Bathtub Non-Smoking
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
2 Queen Beds - Non-Smoking
...
  • Non-smoking
  • Shower
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Best Western Plus Hacienda Hotel Old Town?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Western Plus Hacienda Hotel Old Town?

Best Western Plus Hacienda Hotel Old Town is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Best Western Plus Hacienda Hotel Old Town also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Best Western Plus Hacienda Hotel Old Town has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 20 USD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around San Diego (CA) with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Best Western Plus Hacienda Hotel Old Town?

Start your mornings right, with the continental and buffet breakfast options offered at Best Western Plus Hacienda Hotel Old Town. Full american breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 14.95 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Best Western Plus Hacienda Hotel Old Town?

Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Best Western Plus Hacienda Hotel Old Town?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Best Western Plus Hacienda Hotel Old Town. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for wireless internet and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Best Western Plus Hacienda Hotel Old Town?

On-site venues and convenient event services make Best Western Plus Hacienda Hotel Old Town an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Best Western Plus Hacienda Hotel Old Town?

Best Western Plus Hacienda Hotel Old Town does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Best Western Plus Hacienda Hotel Old Town?

Best Western Plus Hacienda Hotel Old Town’s neighborhood is San Diego Old Town which includes popular restaurants such as Cafe Coyote, Casa Guadalajara and Fiesta de Reyes.

What popular shopping places are close to Best Western Plus Hacienda Hotel Old Town?

Located in the San Diego Old Town area, Best Western Plus Hacienda Hotel Old Town is close to great shopping choices like Lowery's Hot Glass, Old Town and Miner's Gems and Minerals.

What are popular attractions near Best Western Plus Hacienda Hotel Old Town?

Best Western Plus Hacienda Hotel Old Town’s location in the San Diego Old Town neighborhood makes it close to famous attractions including Mormon Battalion Historic Site, American Presidents Museum and Whaley House.

What popular natural sightseeing spots are close to Best Western Plus Hacienda Hotel Old Town?

Best Western Plus Hacienda Hotel Old Town is located within San Diego Old Town, which makes it conveniently close to natural sights including Old Town San Diego State Historic Park and Heritage County Park.

See map

Explore the neighborhood

What people love about Best Western Plus Hacienda Hotel Old Town

  • 10

    Exceptional
    Cleanliness

    "Love the hotel it's in the perfect spot the room was very clean and great size."

    Monica

    |

    September 27, 2021

  • 8

    Very good
    Location

    "Location is fantastic walking distance to restaurants and shops"

    Joe

    |

    September 24, 2021

  • 9.6

    Exceptional

    "We liked the view of the pool, water and old town."

    Annette

    |

    December 10, 2019

Overall rating:

8.4

Excellent
44 reviews
Cleanliness
8.1
Facilities
8.5
Location
9.2
Read all reviews >
More about Best Western Plus Hacienda Hotel Old Town

More about Best Western Plus Hacienda Hotel Old Town

Best Western Plus Hacienda Hotel Old Town

Check out all the many sightseeing choices in San Diego (CA) when you stay at Best Western Plus Hacienda Hotel Old Town, which puts you close to all the famous landmarks. Enjoy more possibilities on your vacation at Best Western Plus Hacienda Hotel Old Town, with its convenient location just 4.6 km from the San Diego Zoo.
Enjoy all that Best Western Plus Hacienda Hotel Old Town has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring San Diego (CA) even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Best Western Plus Hacienda Hotel Old Town thanks to the hotel's laundromat and dry cleaning service keeping your clothes clean. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at Best Western Plus Hacienda Hotel Old Town from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Best Western Plus Hacienda Hotel Old Town even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator and a coffee or tea maker at your disposal. Best Western Plus Hacienda Hotel Old Town also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Best Western Plus Hacienda Hotel Old Town

Check out all the many sightseeing choices in San Diego (CA) when you stay at Best Western Plus Hacienda Hotel Old Town, which puts you close to all the famous landmarks. Enjoy more possibilities on your vacation at Best Western Plus Hacienda Hotel Old Town, with its convenient location just 4.6 km from the San Diego Zoo.
Enjoy all that Best Western Plus Hacienda Hotel Old Town has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring San Diego (CA) even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Best Western Plus Hacienda Hotel Old Town thanks to the hotel's laundromat and dry cleaning service keeping your clothes clean. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at Best Western Plus Hacienda Hotel Old Town from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Best Western Plus Hacienda Hotel Old Town even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator and a coffee or tea maker at your disposal. Best Western Plus Hacienda Hotel Old Town also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Every day at Best Western Plus Hacienda Hotel Old Town begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar. Best Western Plus Hacienda Hotel Old Town has vending machines for 24-hour available light snacks and/or drinks.
Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Fill your days with the array of activities and facilities offered at Best Western Plus Hacienda Hotel Old Town. End your days in total relaxation with a visit to the hot tub, located right at the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's shared lounge and TV area, where you can meet other guests.


Around the property

Best Western Plus Hacienda Hotel Old Town is the perfect spot to explore San Diego (CA)'s fascinating cultural sights and attractions. An afternoon of browsing the works at USS Midway Museum located 4.7 km away can familiarize you with the local art scene. Enjoy the simple pleasures of an oceanside getaway, with La Jolla Cove located 13.0 km away, where you can turn a good day into a great one with a sea view.


Around the property

Best Western Plus Hacienda Hotel Old Town is the perfect spot to explore San Diego (CA)'s fascinating cultural sights and attractions. An afternoon of browsing the works at USS Midway Museum located 4.7 km away can familiarize you with the local art scene. Enjoy the simple pleasures of an oceanside getaway, with La Jolla Cove located 13.0 km away, where you can turn a good day into a great one with a sea view.

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Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Breakfast

1 mention

Car Park

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • On-site entertainment
  • Outdoor recreational features
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • BBQ facilities
  • Bottle of water
  • Happy hour
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Microwave
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
Restaurants on site
Old Town Tequila factory
  • Cuisine: Mexican
  • Menu: Buffet, A-la-carte

Location

4041 Harney Street, San Diego Old Town, San Diego (CA), United States, 92110-2866
Exceptional
Location

9.2

Airports
  • San Diego International Airport (SAN)
    2.2 km
  • Brown Field Municipal Airport (SDM)
    28.3 km
Public transportation
  • Clairemont
    4.3 km
  • Balboa
    6.2 km
Hospital or clinic
  • Intricate Mind Institute
    630 m
Shopping
  • Fashion Valley
    3.1 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Old Town San Diego State Historic Park
    370 m
  • SeaWorld
    3.3 km
  • San Diego Zoo
    4.7 km
  • USS Midway Museum
    4.7 km
  • Balboa Park
    4.9 km
  • Seaport Village
    5.4 km
  • Petco Park
    6.3 km
  • Coronado Bridge
    21.0 km
  • Torrey Pines State Natural Reserve
    21.1 km
Nearby landmarks
  • American Presidents Museum
    60 m
  • Whaley House
    70 m
  • Mormon Batallion Visitor Center
    80 m
  • Whaley House Museum
    80 m
  • Thomas Whaley Museum
    90 m
  • Immaculate Conception Church
    90 m
  • Mormon Battalion Historic Site
    110 m
  • Old Town San Diego
    120 m
  • Old Town Trolley
    130 m
  • Heritage Park
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-in until00:00
  • Check-out from11:00
  • Check-out until11:00
Getting around
  • Airport transfer fee0 USD
Extras
  • Breakfast charge (unless included in room price)14.95 USD
The property
  • Number of rooms 197
Parking
  • Daily parking fee20 USD

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Complimentary grab and go breakfast is offered at no additional charge for guests.

Reviews of Best Western Plus Hacienda Hotel Old Town from real guests

Provided by verified guests of Agoda
8.4
/
10
Excellent
Cleanliness8.1
Facilities8.5
Location9.2
Room comfort and quality7.0
Service8.6
Value for money7.9
High score for San Diego (CA)
Rating
9+ Exceptional (7)
8-9 Excellent (2)
7-8 Very Good (1)
6-7 Good (2)
<6 Below Expectation (6)
Time of the year
Mar - May (5)
Jun - Aug (5)
Sep - Nov (5)
Dec - Feb (3)
All guests (44)
All room types
All languages

Show reviews that mention 

Showing 18 verified guest comments
9.6
Exceptional
Annette from United States
Couple
King Suite - Non-Smoking
Stayed 2 nights in December 2019

Above and beyond ”

We loved the cute hotel. We arrived at the beginning of December and really enjoyed the Christmas decorations: The Christmas tree, wreaths, and flowers. The old town is really cute and just a block away. We liked the view of the pool, water and old town. The hot tub was nice and hot, the gym was clean and room service was quick. All the staff were friendly and went out of their way to be helpful. We especially appreciated Ricky giving us rides to and from the airport. The only suggestion is to bring ear plugs because you can hear the train passing by and people walking in the room above you.

Reviewed December 11, 2019

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10.0
Exceptional
Elisha from United States
Solo traveler
1 Queen Bed with Sofabed
Stayed 1 night in August 2019

Great location for the buck”

Super friendly and helpful staff. Right in the heart of Old Town which is in the middle of the city and easy to get anywhere you wanna go. At first I thought it was a little pricey but they’ve got a restaurant and bar, massive complex with some good views and the whole place is well taken care of. Old Town is full of restaurants and shops as well. I enjoyed myself.

Reviewed August 11, 2019

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10.0
Exceptional
Sabrina from United States
Family with young children
2 Queen Beds, Non-Smoking
Stayed 3 nights in September 2018

Great location for Old Town walking and dining”

I loved that we were able to walk out of hotel and were feet from the old town restaurants and shops. Didn’t have to drive unless we were going farther away. The hotel staff was great! They responded quickly to any needs we had. Well worth it!

Reviewed September 23, 2018

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10.0
Exceptional
Carrie from United States
Family with teens
Suite - 2 Queen Beds Mobility Accessible Roll In Shower Non-Smoking
Stayed 1 night in July 2015

I love San Diego”

1) small town feel; 2) cleanliness; 3) great customer service

I was pleasantly surprised when I drove up to this hotel in that it was charming and it did not have that big hotel, square-box feel to it. The rooms were clean and beds were comfortable too. The only downside for me was that the parking garage ceilings were low for my large SUV with rack on top. I had to maneuver slowly; but, I survived. :-) Overall, it is a great hotel located in a great area!

Reviewed July 24, 2015

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5.0
Eric from United States
Couple
Stayed 1 night in September 2010

Nice Stay”

Great location and beautiful surroundings
needs updated

The hotel is located in great location. Good for shopping and sightseeing. If you like old town shopping this hotel is good to stay at. The hotel could be up dated with new paint and furnishiings. The staff is very nice. The price is not bad for the location other hotels in the same are were more expensive. We would stay at this hotel again.

Reviewed October 01, 2010

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8.8
Excellent
Jorge
Family with young children
2 Queen Beds, Non-Smoking
Stayed 2 nights in March 2019

Great Vacation with family ”

My young kids love the hotel and the scenery would recommend to other families who have small and teenage kids.

Reviewed April 07, 2019

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6.7
Good
Ernest from United States
Solo traveler
1 Queen Bed - Non-Smoking
Stayed 4 nights in December 2015

Needs quality control”

location, room

Less then comfortable: no threshold under doors; cold air comes into the room. Toilet was never fixed and they did not offer to change to another room. Heat/AC outdated; makes a lot of noise hard to sleep at night. No thermostat to control heat at night. Took light bulb out of lamp and placed it on table next to lamp but no one changed it? I think if the Quality Control staff did their job and spot check the rooms could be better. Carpet was dirty and smelled. Nice Hotel too bad they do not take care of it.

Reviewed December 19, 2015

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6.8
Good
Daniel from United States
Family with young children
2 Queen Beds, Non-Smoking
Stayed 1 night in August 2016

nice facility some very friendly staff some a bit fake ”

Nice hotel reasonably priced. I did not enjoy the shock of having to pay for parking. One receptionist told me it was $16 then another charged me only $10. Either way is not typical of our experience traveling. It will definitely enfluence us staying here in the future.

Reviewed August 19, 2016

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6.0
Aaron from United States
Couple
Stayed 6 nights in August 2011

Great View, a little pricey”

view and comfort

Room was neat and view was nice but was a little surprise by the charges at the end of our stay. The hotel tax was expected but then there was a daily charge for tourist marketing fee and a resort fee. I don't see why we have to pay for their advertising and a resort fee for a place with no Wi-Fi in the rooms and they would not deliver a plate to our room unless we ordered some food.

Reviewed August 15, 2011

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8.3
Excellent
Errol from United Kingdom
Couple
Stayed 7 nights in April 2014

Very good”

Locality, spacious room, friendly staff.

We are an older couple and were there for a week on route from Las Vegas to UK. Very comfortable and not wanting to drive were pleased to be located within a few minutes walk to the transportation centre and local restaurants. Major sites and city areas were easily accessible using the trolley and bus services.

Reviewed May 01, 2014

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9.3
Exceptional
Robert from United States
Couple
2 Queen Beds, Non-Smoking
Stayed 7 nights in December 2015

Great hotel. Even better location.”

Style, location, staff

Very nice. Would stay there again.

Reviewed January 04, 2016

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10.0
Exceptional
Sophia
Couple
1 Queen Bed with Sofabed
Stayed 1 night in June 2019

Excellent Hotel”

Very Excellent Service!

Reviewed June 08, 2019

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6.0
Cato from United States
Couple
Stayed 2 nights in October 2012

Good value”

Location Price Staff

Could have been cleaner, hair in the bathroom and socks got dirty on the carpet. Don't eat Breakfast at the restaurant unless you have to.

Reviewed November 02, 2012

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2.0
Laura from United States
Solo traveler
1 Queen Bed with Sofabed
Stayed 3 nights in May 2019

Acceptable”

They over charged me

Reviewed June 01, 2019

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10.0
Exceptional
Monica from United States
Family with teens
Suite - 2 Queen Beds Mobility Accessible Roll In Shower Non-Smoking
Stayed 2 nights in September 2021

Perfect!”

Love the hotel it's in the perfect spot the room was very clean and great size. I love the idea of not needing to drive anywhere.

Reviewed September 27, 2021

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Dear Monica, Thank you for staying with us, we appreciate the feedback. We are glad that you enjoyed our location in Old Town. We look forward to welcome you again soon. Sincerely, Front Office Lead Supervisor MF Best Western Plus Hacienda Hotel Old Town

Responded November 30, 2021
Best Western Plus Hacienda Hotel Old Town
8.0
Excellent
Joe from United States
Couple
1 King Bed Mobility Accessible Bathtub Non-Smoking
Stayed 1 night in September 2021

Very good”

Location is fantastic walking distance to restaurants and shops

Reviewed September 25, 2021

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Dear Joe, Thank you for completing the survey. We are glad to know you had a great stay and you enjoyed our grounds and location. We hope to see you again on your next visit. Sincerely, Front Office Lead Supervisor MF Best Western Plus Hacienda Hotel Old Town

Responded November 30, 2021
Best Western Plus Hacienda Hotel Old Town
3.3
Nicolas from France
Business traveler
Stayed 3 nights in March 2013

hotel avec chambres spacieuses mais manage desagr”

localisations chambres spacieuses verdure

bon dans l ensemble mais manager desagreable. chambres spacieuses meme si certaines sont lointaines d acces

Reviewed March 18, 2013

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6.0
Tetsuya from Japan
Solo traveler
1 Queen Bed with Sofabed
Stayed 2 nights in May 2019

とても広い建物です。”

600番台、500番台の部屋だとロビーとかに遠くて不便です。その代わりプールとジャグジー風呂には近いです。

Reviewed May 10, 2019

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