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Best Western Toni Inn
Best Western Toni Inn
Best Western Toni Inn
Best Western Toni Inn
Best Western Toni Inn
Best Western Toni Inn
Best Western Toni Inn

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8.9

Excellent

43 reviews

43 reviews

Breakfast5
Housekeeping5
Swimming Pool1
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Dixie Stampede LLC 70 m
Dolly Parton’s Stampede 120 m
Dolly Parton's Stampede Dinner Attraction 180 m
The Bear & Butterfly Trading Co 200 m
Food City 580 m
Gatlinburg Golf Course 730 m
Sugar Britches Sugar Scrubs n More 840 m
Jaws 860 m
Man Cave Metal 870 m
Ernest Tubb Record Shop 870 m

Best Western Toni Inn

3810 Parkway, Pigeon Forge City Center, Pigeon Forge (TN), United States, 37863-3816 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Pigeon Forge City Center part of Pigeon Forge (TN), this property puts you close to attractions and interesting dining options. Restaurant, hot tub and indoor pool are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Hot tub

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Hot tub

Bicycles

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Pigeon Forge (TN) every 13 minutes on Agoda.com
Value for money8.7
Location rating9.1

Rooms available at Best Western Toni Inn

Exceptional
Room comfort & quality

10

Suite-1 King 1 Queen with 2 Room Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 sofa bed and 1 queen bed ...
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1 King Bed Fireplace Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 king bed
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1 King Bed
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 king bed
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3 Queen Beds, Non-Smoking, Family Room
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 3 queen beds
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2 Queen Beds Non-Smoking Indoor Pool View
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 2 queen beds
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2 Queen Beds Non-Smoking Ground Floor
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 2 queen beds
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2 Queen Beds Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 2 queen beds
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Townhouse - 1 Queen Bed
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
1 King Bed Fireplace Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
2 Queen Beds Fireplace Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Best Western Toni Inn?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Best Western Toni Inn?

A stay at Best Western Toni Inn also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Best Western Toni Inn has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

Is breakfast offered at Best Western Toni Inn?

Start your mornings right, with the continental and buffet breakfast options offered at Best Western Toni Inn.

What is the smoking policy at Best Western Toni Inn?

Best Western Toni Inn does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Best Western Toni Inn?

Best Western Toni Inn’s neighborhood is Pigeon Forge City Center which includes popular restaurants such as Mcalisters Deli, Shoney's and Texas Roadhouse.

What popular shopping places are close to Best Western Toni Inn?

Located in the Pigeon Forge City Center area, Best Western Toni Inn is close to great shopping choices like The Bear & Butterfly Trading Co, Sugar Britches Sugar Scrubs n More and Jaws.

What are popular attractions near Best Western Toni Inn?

Best Western Toni Inn’s location in the Pigeon Forge City Center neighborhood makes it close to famous attractions including Old Mill Square, Pigeon Forge Parkway and Dollywood.

What popular natural sightseeing spots are close to Best Western Toni Inn?

Best Western Toni Inn is located within Pigeon Forge City Center, which makes it conveniently close to natural sights including Koa Campground, Sugar Camp Knob and Smoky Mountain ziplines.

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Explore the neighborhood

What people love about Best Western Toni Inn

  • 8

    Very good
    Breakfast

    "Good value, great breakfast … rest just okay"

    Hub

    |

    October 11, 2022

  • 10

    Exceptional

    "The kids loved the pool & the hot tub was AMAZING!"

    Michael

    |

    February 7, 2022

  • 9.2

    Exceptional
    Staff 

    "Excellent staff;"

    Kim

    |

    May 22, 2021

Overall rating:

8.9

Excellent
43 reviews
Cleanliness
9.0
Facilities
8.8
Location
9.1
Read all reviews >
More about Best Western Toni Inn

More about Best Western Toni Inn

Best Western Toni Inn

Best Western Toni Inn offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Pigeon Forge (TN) is made even more convenient with the shuttle services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service and express check-in or check-out. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundromat keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Best Western Toni Inn.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Best Western Toni Inn provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Best Western Toni Inn are available with design features like a balcony or terrace. Don't worry about being thirsty as a refrigerator and a coffee or tea maker are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and toiletries available in some guest bathrooms.


Dining and things to do

Every day at Best Western Toni Inn begins with a delicious complimentary breakfast. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Best Western Toni Inn offers unique recreational opportunities for all guests. A beach that's accessible right from the hotel puts you close to the ocean during your stay. Have fun with your fellow guests and indulge in winter's best snow activities, knowing that ski slopes can easily be accessed. A relaxing end to every day is possible with a visit to the hot tub and spa.
Don't forget to make a visit or two to the hotel's pool. Beat the hot weather with cooling water activities like fishing. Enjoy some water sports with canoes and water park provided by Best Western Toni Inn. Available in-house recreation activities include horse riding.
Challenge your travel group members or other guests to competitive fun, with the hotel's golf course on site and hiking trails.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Breakfast

3 mentions

Swimming Pool

3 mentions

Languages spoken

  • English

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Fishing
  • Golf course [on-site]
  • Hiking
  • Horseback riding
  • Hot tub
  • Skiing
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Microwave
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Continental
  • Buffet
Location
3810 Parkway, Pigeon Forge City Center, Pigeon Forge (TN), United States, 37863-3816
Exceptional
Location

9.1

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

The property

  • Number of rooms 114
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Best Western Toni Inn from real guests

Provided by verified guests of Agoda
8.9
/
10
Excellent
Cleanliness9.0
Facilities8.8
Location9.1
Room comfort and quality10.0
Service9.1
Value for money8.7
High score for Pigeon Forge (TN)
Rating
9+ Exceptional (10)
8-9 Excellent (2)
7-8 Very Good (3)
6-7 Good (1)
<6 Below Expectation (1)
Time of the year
Mar - May (4)
Jun - Aug (5)
Sep - Nov (4)
Dec - Feb (4)
All guests (43)
All room types
All languages

Show reviews that mention 

Showing 17 verified guest comments
8.8
Excellent
Priscilla from United States
Family with young children
2 Queen Beds Non-Smoking
Stayed 5 nights in April 2017

Spring Break Vacation ”

Beds were a bit too soft; but, still enjoyed our stay. Location was convenient to most attractions. Our room had indoor pool access which was a bit noisy; however, it was perfect since we were traveling with our grandson. Breakfast was GREAT for the price (free); but, needed more sitting. The staff was very helpful with any questions we had. Overall, we had a nice stay and will definitely stay again when we come back to TN.

Reviewed April 09, 2017

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10.0
Exceptional
Felix from United States
Couple
1 King Bed Non-Smoking Balcony
Stayed 3 nights in December 2015

Great stay”

Location, clean, great staff

My stay at the Best Western was restful and relaxing. The kind of stay I would recommend to anyone.

Reviewed January 09, 2016

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9.7
Exceptional
Crystal from United States
Couple
1 King Bed Fireplace Non-Smoking
Stayed 1 night in March 2016

Excellent”

The room the staff the location

The room was very clean and spacious bed was a little to firm but sleep able room is very equipped with everything but stationary you know just in case you won't to write something down. The jetted tub was just perfect the only problem if you,re looking for quite don't take a room inside where the indoor pool is kids playing til 10 they should cut it off at least at 8 for respect of the other guests I'll take an indoor room when I bring my grands.but overall I give it a 9.5

Reviewed March 21, 2016

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10.0
Exceptional
Alecia from United States
Family with young children
2 Queen Beds Fireplace Non-Smoking
Stayed 2 nights in August 2018

A GREAT place to stay near Dollywood ”

My sister, her boys, and I stayed here for two nights when we took them to Dollywood. It was well worth the money. The rooms were exceptionally clean, the staff are extremely friendly and helpful, and the pool options are fabulous, especially if you have a couple of energetic kids who need some extra entertainment. I'd definitely stay here again.

Reviewed March 11, 2019

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6.8
Good
Robert from United States
Family with young children
2 Queen Beds Fireplace Non-Smoking
Stayed 3 nights in June 2016

Fair to Good”

For a hotel this size the breakfast area was way too small. We could not get in twice to eat breakfast and finally went across the street to eat. I went in early after the breakfast area open and had to stand just to have a cup of coffee. I am a retired Sergeant Major from the US Army and received a military discount for my three day trip and still paid $431.16 for three days and could not get breakfast. The location of the hotel is great, but someone needs to look at the services that should be provided to your guest. Name is Robert Lytle - Booking number if you want to know is 97734428.

Reviewed June 28, 2016

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6.0
Daniel from United States
Family with young children
2 Queen Beds Non-Smoking Ground Floor
Stayed 1 night in July 2020

Decent facility, terrible customer service, dirty, not as advertised.”

We had to wait 45 minutes after check in time in our car with two kids to get into our room because it had been cleaned but not inspected yet. They were supposed to call us when it was ready but never did. I went back in and she's like oh yeah it's ready. Room was decent but after 5 minutes of the kids running around barefoot in there their feet were filthy. The floor clearly hadn't been cleaned and there were large chunks of food sitting visibly on top of a chair in our room. I went to complain about the floor and was told that I couldn't be in the room while they mopped it. I passed because we already had all of our stuff in there and the woman working the desk actually asked me if I wanted to mop the room myself!! Their covid friendly grab and go breakfast is a joke. You don't choose anything for yourself you get a closed paper bag containing a small muffin, a granola bar, and an unripe orange. The only drink option is self serve coffee (which you can make in your own room any

Reviewed July 12, 2020

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10.0
Exceptional
Laurel
Family with teens
2 Queen Beds Fireplace Non-Smoking
Stayed 3 nights in January 2018

Wonderful!”

Very clean! Breakfast was wonderful! Everything was exceptional! We will be back!

Reviewed January 04, 2018

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9.2
Exceptional
Gary from United States
Solo traveler
2 Queen Beds Non-Smoking Ground Floor
Stayed 1 night in June 2019

Exceptional”

Clean, friendly staff but poor with English. Good breakfast!

Reviewed June 14, 2019

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10.0
Exceptional
Kelly from United States
Family with young children
2 Queen Beds Fireplace Non-Smoking
Stayed 3 nights in June 2020

Exceptional”

It was perfect for a quick getaway!

Reviewed June 23, 2020

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9.3
Exceptional
Chad from United States
Family with young children
2 Queen Beds Non-Smoking Ground Floor
Stayed 7 nights in October 2015

Great Place”

Breakfast was awesome, Pool was nice, Room was clean

I will stay here again!

Reviewed November 08, 2015

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7.2
Very good
Sandra from United States
Family with teens
2 Queen Beds Non-Smoking
Stayed 1 night in March 2020

Very good”

Bathrooms could use updating

Reviewed March 16, 2020

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8.7
Excellent
Marilyn from United States
Solo traveler
2 Queen Beds Fireplace Non-Smoking
Stayed 2 nights in October 2015

Fun”

Shower, clean, staff

Fine

Reviewed November 02, 2015

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8.0
Excellent
Hub from Netherlands
Couple
2 Queen Beds Non-Smoking
Stayed 2 nights in September 2022

Okay stay ”

Good value, great breakfast … rest just okay

Reviewed October 12, 2022

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10.0
Exceptional
Michael from United States
Family with young children
2 Queen Beds Non-Smoking Ground Floor
Stayed 2 nights in February 2022

Awesome stay!”

We had a blast at the Toni Inn! The kids loved the pool & the hot tub was AMAZING! Everything was clean & the breakfast was on point! The location is perfect , the staff was extremely helpful & super nice! It was a wonderful stay & we will definately be returning soon. I highly recommend this place 100%!

Reviewed February 07, 2022

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9.2
Exceptional
Kim from United States
Family with teens
2 Queen Beds Non-Smoking
Stayed 1 night in May 2021

Exceptional”

Excellent staff; clean rooms; no gym; nice inside pool; ok breakfast.

Reviewed May 22, 2021

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9.2
Exceptional
Cynthia from United States
Family with teens
2 Queen Beds Non-Smoking Indoor Pool View
Stayed 3 nights in February 2021

Exceptional”

En mi experiencia, lo malo fue la limpieza, durante la estadía, cambio de toallas, abastecimiento de papel sanitario y el desayuno que ofrecieron fue lo peor(una banana con un mofi de chocolate y una barra de almendra) eso no es desató. En mi opinión ni deberían ofrecer desayuno si no hay pocibilidad en estos tiempos

Reviewed February 23, 2021

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8.0
Excellent
Chinfeng from Taiwan
Couple
2 Queen Beds Fireplace Non-Smoking
Stayed 3 nights in October 2017

很棒的體驗”

很好

Reviewed November 01, 2017

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