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Big Hotel Suites
Business Suite - Guestroom, Big Hotel Suites in Cebu
Entrance, Big Hotel Suites in Cebu
Entrance, Big Hotel Suites in Cebu
Exterior view, Big Hotel Suites in Cebu
Reception, Big Hotel Suites in Cebu
Reception, Big Hotel Suites in Cebu

Removed from saved list

7.7

Very good

356 reviews

356 reviews

Housekeeping24
Breakfast7
Shops1
See map
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Temple of Leah
2.6 km
Ayala Center
3.4 km
Casa Gorordo Museum
4.4 km
Yap Sandiego Ancestral House
4.5 km
Fort San Pedro
4.9 km
Closest landmarks
Cebu International Convention Center
120 m
Parkmall
170 m
MetroCebu Oral Rehabilatation Center
180 m
HearthHub Clinic
240 m
Community clinic
540 m
2021

Big Hotel Suites

A. Seno Street, Mandaue City, Cebu, Philippines, 6014 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mandaue City part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Massage and restaurant are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Hygiene Plus

Front desk [24-hour]

Free Wi-Fi in all rooms!

Breakfast [free]

Air conditioning

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Breakfast [free]

Coffee shop

Bar

Your dates are popular among travelersPopular destination! Properties in Cebu are being booked every minute!
Value for money7.7
Location rating8.5
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport5.2 km

Rooms available at Big Hotel Suites

Business Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
Enter dates to see prices
Standard Twin Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
Enter dates to see prices
Standard Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Executive Suite (1 Single Bed & 1 King Bed)
...
    Enter dates to see prices
    Penthouse Loft Room
    ...
      Enter dates to see prices
      Executive Suite (No Window,Area:45)
      ...
        Enter dates to see prices
        Business Suite (2 Twin Beds)
        ...
          Enter dates to see prices

          Frequently asked questions

          Does Big Hotel Suites offer dry cleaning services?

          Yes! Big Hotel Suites offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

          What points of interest are nearby Big Hotel Suites that are in walking distance?

          While remaining at Big Hotel Suites, jump start your getaway by exploring the nearest attractions that are within walking distance to the property which include Cebu International Convention Center and Parkmall.

          What public parks are in close proximty of Big Hotel Suites?

          While staying at Big Hotel Suites, take joy in your morning or evening walk at nearby park which include Ligaya Garden, Subangdaku Vegetable Park, and Maguikay Park.

          What are the property's policies for children's bedding at Big Hotel Suites?

          Big Hotel Suites's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

          In which languages can Big Hotel Suites's staff members communicate?

          Big Hotel Suites can communicate up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

          What is the verified guest review consensus about Big Hotel Suites's view?

          100.0% of our past guest assessments have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Big Hotel Suites down in the review section.

          What is the typical rating that verified Couples' have given to Big Hotel Suites?

          Verified couple travelers that have stayed at this property have given Big Hotel Suites an average rating of 7.7. You can look up on more descriptive customer testimonials, and comments by filtering for a specific type of verified guest travelers down in the review section.

          What is the nearest train, metro, or bus station to Big Hotel Suites?

          The closest train, metro, or bus station is Cebu North Bus Terminal, 1425.02 m away from Big Hotel Suites.

          What is the closest airport to Big Hotel Suites?

          The closest airport to Big Hotel Suites is Ormoc Airport, 106.0 km away.

          Is breakfast offered at Big Hotel Suites?

          Start your mornings right, with the continental breakfast options made available at Big Hotel Suites.

          What people love about Big Hotel Suites

          • 8.4

            Excellent
            Cleanliness

            "Clean rooms."

            Andrew

            |

            July 28, 2021

          • 8.4

            Excellent
            Location

            "Location was great."

            Rose

            |

            April 18, 2021

          • 8.8

            Excellent
            Spaciousness

            "The bedroom is spacious and simple."

            irene

            |

            December 20, 2020

          Property ranking|Compared to 2,583 Cebu properties
          See all rankings
          Room size
          28 sqm.
          Location score
          8.5/10
          Cleanliness score
          7.8/10
          Value for money score
          7.7/10
          Bigger than
          93
          %
          of Cebu properties
          Better than
          89
          %
          of Cebu properties
          Better than
          83
          %
          of Cebu properties
          Better than
          81
          %
          of Cebu properties
          Overall rating:

          7.7

          Very good
          356 reviews
          Cleanliness
          7.8
          Facilities
          6.9
          Location
          8.5
          Read all reviews >
          More about Big Hotel Suites

          More about Big Hotel Suites

          Experience Comfort and Convenience at Big Hotel Suites in Cebu, Philippines

          Big Hotel Suites in Cebu, Philippines offers a wide range of facilities that guarantee a comfortable and convenient stay for all guests. The hotel features a coffee shop, bar, restaurant, and room service that cater to your dining needs. Safety deposit boxes, concierge, and luggage storage are available for your convenience. Guests can also enjoy massage services, free Wi-Fi in all rooms and public areas, and a designated smoking area. The hotel also provides car park, taxi service, and dry cleaning services. Express check-in/check-out and daily housekeeping are also available. Start your day right with a continental breakfast and take advantage of the free on-site car park. Big Hotel Suites has everything you need for a memorable stay in Cebu.

          Spacious and Comfortable Rooms at Big Hotel Suites

          Big Hotel Suites in Cebu, Philippines offers a range of room types to cater to every traveler's needs. The Business Suite boasts a generous 30 square meters of space with a comfortable Queen-sized bed, while the Deluxe Room offers a cozy 25 square meters with a Double bed. The Executive Suite provides travelers with even more space at 45 square meters, featuring two comfortable Single beds. For those looking for a more standard option, the hotel offers both a Standard Double Room and a Standard Twin Room, both of which are 20 square meters. No matter which room type you choose, you'll find a comfortable and relaxing space to call your own at Big Hotel Suites.

          Experience Fun and Adventure Near Big Hotel Suites

          Big Hotel Suites offers a convenient location for those who love to explore and have fun. Just a few steps away from the hotel is the J Centre Mall, where guests can shop, dine, and watch movies. For those who love water activities, the Skywaterpark Cebu is just a short drive away. The Parkmall is also nearby, offering a variety of shopping and dining options. For families with kids, the St. James Amusement Park is a must-visit destination. With its exciting rides and attractions, it's a perfect place to spend a fun-filled day with loved ones. With these surrounding landmarks and attractions, guests of Big Hotel Suites are guaranteed an unforgettable stay in Cebu, Philippines.

          Big Hotel Suites: A Great Place to Stay with Amazing Service

          Big Hotel Suites in Cebu, Philippines has received rave reviews from satisfied guests who have praised the hotel's spacious and clean rooms. The location, staff, and cleanliness have also been highly rated, making it a beautiful place to stay with amazing people. Many guests have recommended the hotel to their friends, citing the helpfulness of the staff and the excellent service provided at the service counter and security. The rooms are not only big and clean but also bright, making for a comfortable and enjoyable stay. With its great value and convenient location, Big Hotel Suites is the perfect choice for travelers looking for a memorable and stress-free stay in Cebu.

          Experience Exceptional Value and Location at Big Hotel Suites in Cebu

          Big Hotel Suites in Cebu, Philippines has earned high praise from satisfied customers who have given it an impressive overall rating of 7.7. Guests have particularly appreciated the exceptional value and unbeatable location of this hotel, with ratings of 7.7 and 8.5 respectively. The hotel also scored highly for cleanliness, with a rating of 7.8, and staff performance, with a rating of 7.8. While the facilities may not be the most luxurious, guests have found them to be more than adequate for their needs, with a rating of 6.9. Overall, Big Hotel Suites offers a comfortable and convenient stay for travelers looking for great value and a prime location in Cebu.

          Show less

          Amenities and facilities

          Good
          Facilities

          6.9

          Most talked about facilities

          Housekeeping

          17 mentions

          Internet

          14 mentions

          Breakfast

          8 mentions

          Food & Dining

          3 mentions

          Languages spoken
          • English
          • Filipino
          Accessibility
          • Wheelchair accessible
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Garden
          • Massage
          Cleanliness and safety
          • Body thermometer
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Face coverings on staff
          • First aid kit
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Hygiene certification
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Protective screens in common areas
          • Rooms sanitized between stays
          • Staff trained in safety protocol
          • Sterilizing equipment
          • Temperature check for guests and staff
          Dining, drinking, and snacking
          • Bar
          • Breakfast [continental]
          • Breakfast [free]
          • Coffee shop
          • Restaurants
          • Room service
          Services and conveniences
          • Concierge
          • Daily housekeeping
          • Doorman
          • Dry cleaning
          • Elevator
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area
          For the kids
          • Family room
          Access
          • Check-in/out [express]
          • Front desk [24-hour]
          • Pets allowed
          • Security [24-hour]
          Getting around
          • Car park [free of charge]
          • Car park [on-site]
          • Taxi service
          Available in all rooms
          • Air conditioning
          • Free bottled water
          • Non-smoking
          • Shower
          • Towels
          • TV [flat screen]

          Location

          A. Seno Street, Mandaue City, Cebu, Philippines, 6014
          Excellent
          Location

          8.5

          Airports
          • Mactan-Cebu International Airport (CEB)
            5.2 km 20 min drive
          • Bohol–Panglao International Airport (TAG)
            86.0 km 3.5 hour drive
          Public transportation
          • Cebu North Bus Terminal
            1.4 km
          • Cebu South Bus Terminal
            5.6 km
          Hospital or clinic
          • MetroCebu Oral Rehabilatation Center
            180 m
          Shopping
          • SM Seaside City Cebu
            7.7 km
          Convenience store
          • 7 Eleven
            500 m
          Cash withdrawal
          • ATM
            110 m

          What's nearby

          Popular landmarks
          • Temple of Leah
            2.6 km
          • Ayala Center
            3.4 km
          • Casa Gorordo Museum
            4.4 km
          • Yap Sandiego Ancestral House
            4.5 km
          • Fort San Pedro
            4.9 km
          • Basilica De Sto. Nino
            5.0 km
          • Colon Street
            5.2 km
          • Magellan's Cross
            5.2 km
          • Taoist Temple
            5.3 km
          • Tops Lookout
            8.6 km
          Nearby landmarks
          • Cebu International Convention Center
            120 m
          • Parkmall
            170 m
          • MetroCebu Oral Rehabilatation Center
            180 m
          • HearthHub Clinic
            240 m
          • Community clinic
            540 m
          • Chong Hua Hospital Mandaue & Cancer Center
            570 m
          • Weng-Weng Pharmacy
            570 m
          • Medical Arts Building
            590 m
          • Cebu Doctors' University
            610 m
          • Mandaue Cutural and Sport Center
            690 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-2 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 3-11 year(s)
          Must use an extra bed
          If you need an extra bed, it will incur an additional charge.
          Guests 12 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • A cash security deposit of PHP 1500 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from14:00
          • Check-out until12:30
          The property
          • Number of floors3
          • Number of restaurants1
          • Number of rooms 50
          • Year property opened2016

          Reviews of Big Hotel Suites from real guests

          Provided by verified guests of Agoda
          7.7
          Cleanliness7.8
          Facilities6.9
          Location8.5
          Service7.8
          Value for money7.7
          High score for Cebu
          Rating
          9+ Exceptional (23)
          8-9 Excellent (23)
          7-8 Very Good (34)
          6-7 Good (16)
          <6 Below Expectation (30)
          Time of the year
          Mar - May (30)
          Jun - Aug (38)
          Sep - Nov (28)
          Dec - Feb (30)

          Show reviews that mention 

          Showing 126 verified guest comments
          12345
          8.8
          Excellent
          irene from Philippines
          Solo traveler
          Standard Double Room
          Stayed 1 night in December 2020

          Staff are kind and very accommodating.”

          Staff are kind and very accommodating. The bedroom is spacious and simple. There was no desk in the room so I asked for one and they immediately sent me a small desk and a chair which is already good for me as long as I can do my work. Thank you! There was no kettle in the room but for me it's not an issue because they have a water dispenser outside at the room lobby to provide hot and cold water to the guests. The toilet is okay there's hot and cold shower however the sink needs a little polishing from molds and mildew. The air conditioner is a little noisy on the first room I was booked so I told the front desk and he was kind enough to immediately transfer me to another room and helped me move my stuff. The only thing I disliked is the internet which is really slow, I used my mobile data all the time to work. I don't know if it's just the location of my room or not. I would still say my overall stay is comfortable and relaxing. I would recommend this hotel to anyone who's looking for a budget accommodation with hotel like services.

          Reviewed December 20, 2020

          See room deals

          10.0
          Exceptional
          LOUIE from Philippines
          Business traveler
          Standard Double Room
          Stayed 1 night in March 2021

          EXCELLENT EXPERIENCE”

          GREAT HOTEL!

          Reviewed October 27, 2021

          See room deals

          8.4
          Excellent
          Myla from Philippines
          Family with teens
          Standard Twin Room
          Stayed 1 night in June 2021

          During Pandemic vacation..”

          We stayed there during the height of pandemic so we had a big discount coz there’s only few travelers that time.. & we enjoyed our stay so well.. 🙌🏻🙌🏻👏🫰

          Reviewed June 05, 2022

          See room deals

          8.4
          Excellent
          Rose from Philippines
          Couple
          Business Suite
          Stayed 1 night in April 2021

          Business Suite but did not meet expectations ”

          Business suite was different from the pictures posted. Room was big but amenities were lacking. Cable TV only had 2 channels, no bidet, ref doesn't work quite well. But staff was very accommodating. Location was great.

          Reviewed April 18, 2021

          See room deals

          8.4
          Excellent
          Alan from United States
          Business traveler
          Deluxe Room
          Stayed 3 nights in June 2021

          Great location”

          You're just steps away from many restaurants.

          Reviewed June 11, 2021

          See room deals

          8.4
          Excellent
          Andrew from Philippines
          Couple
          Standard Double Room
          Stayed 1 night in December 2020

          Value for money”

          Near Parkmall and City Times Square. Clean rooms.

          Reviewed July 28, 2021

          See room deals

          5.6
          Wenrick from Philippines
          Business traveler
          Standard Double Room
          Stayed 4 nights in May 2021

          Not suitable for Business Traveller”

          1. No WIFI, staff told us theyre fixing it but for the duration of our stay of 4 nights nothing happened. 2. No network signal inside the room. You cant call or text or use mobile data once inside the room.

          Reviewed May 24, 2021

          See room deals

          5.2
          Lindsay from Australia
          Solo traveler
          Executive Room
          Stayed 7 nights in April 2022

          Above average”

          Big Hotel Suites has been shut for 2 years . There is another motel right next door called Big Hotel . Easy to get the 2 mixed up . So don't book Big Hotel Suites or you will have to go through all the drama I did trying to swap motels .

          Reviewed April 13, 2022

          See room deals

          6.0
          FUJIO from Philippines
          Couple
          Standard Double Room
          Stayed 2 nights in May 2021

          Above average”

          No hot shower No wifi...

          Reviewed May 28, 2021

          See room deals

          9.2
          Exceptional
          Anna
          Group
          Business Suite
          Stayed 1 night in December 2016

          Problem Free with BIG Hotel Suites”

          We were problem-free with our stay here. The place was clean and really spacious. The wifi connection is also good. The person booking should not confuse themselves though because the building for the Big Hotel and the Big Hotel Suites are two different things. I initially went to Big Hotel and it was there when they checked my booking through Agoda that the one I booked was for the Big Hotel Suites. Nevertheless, everything went smooth.

          Reviewed December 31, 2016

          See room deals

          8.4
          Excellent
          Sim
          Group
          Deluxe Room
          Stayed 6 nights in April 2019

          A-OK hotel”

          Great location, easy access to shopping malls and food establishment. Upon check in and throughout our stay, we were greeted and attended to by courteous reception staff. Room was spacious, clean and bright. Towels could use an upgrade as they were quite worn. Breakfast, though simple, was adequate. We had an issue with the air-conditioner and was promptly attended to by the maintenance staff who couldn't get it to work. As the Big Hotel Suites was full, we were given the option to change to another Big Hotel nearby. We did not want to bother to change hotel and opted to stay until they could get another available room. That night, they provided two huge fans, an adequate temporary arrangement. The next day, we moved to another similar room. The staff assisted where they could and apologised for the inconvenience. I would like to commend a security staff who went out of hs way to help us cross the road, when we were stuck for a good 15 minutes. A very good experience.

          Reviewed April 30, 2019

          See room deals

          10.0
          Exceptional
          STEVEN from United States
          Family with young children
          Deluxe Room
          Stayed 1 night in April 2017

          Excellent New Hotel”

          The same superior quality as Big Hotel next door for a little less price. They allowed the 2 single beds to be put together for the 3 of us! We chose this location so our daughter could enjoy Playmaze across the street in Parkmall & wife could have see an orthopedic doctor at the new branch of Chong Hua hospital.

          Reviewed April 10, 2017

          See room deals

          8.0
          Excellent
          Shane from Philippines
          Couple
          Deluxe Room
          Stayed 2 nights in February 2017

          Great stay”

          It is a small hotel, an extension of the Big hotel just nearby. The location is very good since it is in the City Time Square area which has many establishments. The staff are courteous. The buffet breakfast is good. Overall, our stay was great.

          Reviewed February 23, 2017

          See room deals

          8.8
          Excellent
          Kenneth from Singapore
          Couple
          Deluxe Room
          Stayed 1 night in August 2016

          Can't expect much ”

          That's all Mandaue offers. Couldnt have lived elsewhere. Quick stop for traveling to the other islands.

          Reviewed August 20, 2016

          See room deals

          5.6
          Karen from Philippines
          Solo traveler
          Deluxe Room
          Stayed 5 nights in July 2017

          You are better off at a different hotel”

          The only thing pretty good about this hotel for me is the location. That depends of course on your reason for visiting the city, but for a balikbayan whose purpose for coming to Cebu is just to do some errands around Mandaue area and meet some friends, the location is good. Bad comments about this hotel: 1. They will not refill your room with bottled water. They will only serve water as "welcome drinks" when you arrive. At a different hotel at the same rate, you get 2 bottled water per day. 2. No soap dish in the shower. You'll have to be creative on where you'll put your soap and shampoo. 3. Considering this is a relatively new hotel, carpet has not been maintained well. Dirty. 4. Housekeeping is mediocre. Not coming back.

          Reviewed August 07, 2017

          See room deals

          8.0
          Excellent
          Paul from Philippines
          Couple
          Deluxe Room
          Stayed 3 nights in August 2017

          A good all round Hotel except for the internet”

          This is a very good Hotel for the price and the staff are willing, helpful and extremely polite. Rooms good, bathrooms good, water pressure good, cable tv good. The one downer is the internet (we were on Floor 2). Extremely unstable, I would suggest to the owners that they need to upgrade their internet system asap as it is the only bad feature. I actually feel sorry for the staff as they must be constantly hassled by guests about the internet. They do as much as they can but basically the whole system is not good, It's now 2017 and we live in a fibre optics World where people expect good internet, come on guys, invest in a good system.

          Reviewed August 27, 2017

          See room deals

          7.6
          Very good
          Carlo from Philippines
          Solo traveler
          Deluxe Room
          Stayed 1 night in March 2019

          Decent enough”

          If you want a clean place to lay your head in a nice location, price wise this place can't be beat. There are nicer (but more expensive) hotels nearby but none with the proximty of Park Mall (other than BIG Hotel itself) like this.

          Reviewed March 15, 2019

          See room deals

          9.2
          Exceptional
          Terry from Canada
          Solo traveler
          Business Suite
          Stayed 1 night in November 2018

          A very good hotel in a great location ”

          Hotel price was right, clean roomy and comfortable. Staff were very helpful service counter and security were wonderful. Bathroom was a bit small but functional

          Reviewed November 23, 2018

          See room deals

          5.6
          Lara from Philippines
          Solo traveler
          Deluxe Room
          Stayed 2 nights in October 2017

          Very Disappointing”

          Majorly disappointing. I had stayed at BIG Hotel a few weeks before. When I inquired at BIG Hotel Suites, I was told by the lady at the front desk that their rates are a bit higher becaue their rooms are more spacious and their facilities are better. The latter claim was very wrong. Yes, the rooms are certainly more spacious. But the staff talk about personal concerns and internal conflicts right in front of guests, they walk arond in rubber slippers and even drag their feet sometimes, the corridors outside the guestrooms were often left unswept, and breakfast was far from satisfactory. The only thing I like about this hotel is its location. But BIG Hotel (minus the SUITES word) is literally a few steps away, so I would recommend to anyone that they better just stay there. Tons better value for your money and time!

          Reviewed January 18, 2018

          See room deals

          8.4
          Excellent
          Vanessa from Philippines
          Business traveler
          Deluxe Room
          Stayed 1 night in September 2018

          Excellent”

          Room is big and clean. Location to nearby restaurants is a plus! Staff were courteous and prompt. Good Hotel, I will recommend to friends.

          Reviewed September 24, 2018

          See room deals

          12345
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