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View, BM Acacia Hotel and Apartments in Ras Al Khaimah
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Lobby, BM Acacia Hotel and Apartments in Ras Al Khaimah
Swimming pool [outdoor], BM Acacia Hotel and Apartments in Ras Al Khaimah
Fitness center, BM Acacia Hotel and Apartments in Ras Al Khaimah
BM Acacia Hotel and Apartments
Coffee shop, BM Acacia Hotel and Apartments in Ras Al Khaimah

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7.1

Very good

574 reviews

574 reviews

Housekeeping13
Breakfast6
Swimming Pool6
See map
See map

6.4

Good

Location rating score

Parking
FREE
Popular landmarks
Al Hamra Mall 2.9 km
Fortress Al Jazeera Al Hamra 3.9 km
Iceland Water Park 6.4 km
RAK Mall 17.9 km
Saqr Park 18.1 km
Ras Al Khaimah National Museum 21.0 km
Fun City 21.9 km
Al Manar Mall 21.9 km
Dhayah Fort 36.3 km
Jabal Al Jais 36.3 km
Nearby landmarks
Al Hamra Mall 2.9 km
Hajar Mountains 3.3 km
Al Hamra Golf Club 3.8 km
Fortress Al Jazeera Al Hamra 3.9 km
Al Jazirah Al Hamra Health Center 5.0 km
RAK Open Beach 5.3 km
Ras Al Khaimah Convention Centre 5.6 km
Al Jazeerah Medical Center 5.7 km
Sheikh Khalifa Specialty Hospital 6.0 km
Iceland Water Park 6.4 km

BM Acacia Hotel and Apartments

Al Jazeera, Ras Al Khaimah, United Arab Emirates, Al Jazeera, Ras Al Khaimah, United Arab Emirates, 35757 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Al Jazeera part of Ras Al Khaimah, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jabal Al Jais. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Ras Al Khaimah every 14 minutes on Agoda.com
Value for money7.6
Location rating6.4
Nearest airportRas Al Khaimah International Airport (RKT)
Distance to airport15.4 km

Rooms available at BM Acacia Hotel and Apartments

One Bedroom Suite
...
  • Room size: 48 m²/517 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Junior Suite
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
One Bedroom Apartment King
...
  • Room size: 52 m²/560 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
One Bedroom Apartment Twin
...
  • Room size: 52 m²/560 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard King
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Standard Twin Pool View
...
  • Room size: 26 m²/280 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Standard Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Standard Room with Pool View
...
  • Room size: 26 m²/280 ft²
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Standard King Pool View
...
  • Room size: 26 m²/280 ft²
  • Pool view
  • 1 king bed or 2 single beds
Enter dates to see prices
Standard Twin
...
  • Room size: 26 m²/280 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does BM Acacia Hotel and Apartments offer airport transfer?

BM Acacia Hotel and Apartments provides airport transfer service upon request with an additional charge of 250 AED in local currency. To request, check the box on the booking form just before the payment page.

Does BM Acacia Hotel and Apartments have a swimming pool?

While staying at BM Acacia Hotel and Apartments, you can indulge in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.

Does BM Acacia Hotel and Apartments provide laundry services?

Yes! BM Acacia Hotel and Apartments features laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

Is car parking available at BM Acacia Hotel and Apartments?

BM Acacia Hotel and Apartments has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

When was BM Acacia Hotel and Apartments built?

BM Acacia Hotel and Apartments was built in 2010.

How many rooms does BM Acacia Hotel and Apartments have?

BM Acacia Hotel and Apartments has a total of 373 rooms.

In which languages can BM Acacia Hotel and Apartments's staff members communicate?

BM Acacia Hotel and Apartments can converse up to 9 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do verified guests like most about BM Acacia Hotel and Apartments?

Verified guests that stayed at BM Acacia Hotel and Apartments have given this property a rating of 7.62 for its exceptional value for money as the primary highlight for their stay.

What is the average rating that verified Solo travelers' have given to BM Acacia Hotel and Apartments?

Past solo travelers that have stayed at this property have given BM Acacia Hotel and Apartments an average rating of 7.3. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to BM Acacia Hotel and Apartments?

Verified families with older children that have stayed at this property have given BM Acacia Hotel and Apartments an average rating of 6.1. You can look into more descriptive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What restaurants are close by BM Acacia Hotel and Apartments?

BM Acacia Hotel and Apartments’s neighborhood is Al Jazeera which comprises of well-known dining places such as Al Jazeera and The Village English Pub.

What are popular attractions in close proximity to BM Acacia Hotel and Apartments?

BM Acacia Hotel and Apartments’s location in the Al Jazeera neighborhood makes it close to recognized attractions which includes Al Hamra Mall.

See map

Explore the neighborhood

What people love about BM Acacia Hotel and Apartments

  • 10

    Exceptional
    Staff 

    "Very comfortable, Friendly staff, very clean"

    Mohamed

    |

    February 22, 2020

  • 7.6

    Very good
    Staff 

    "Staff were attentive, rooms basic but clean."

    Sid

    |

    December 5, 2019

  • 10

    Exceptional
    Location

    "Location easy to access"

    Cherry

    |

    December 1, 2019

Property ranking|Compared to 196 Ras Al Khaimah properties
See all rankings
Room comfort score
7.1/10
Value for money score
7.6/10
Cleanliness score
7.4/10
Service score
7.3/10
Better than
96
%
of Ras Al Khaimah properties
Better than
94
%
of Ras Al Khaimah properties
Better than
93
%
of Ras Al Khaimah properties
Better than
89
%
of Ras Al Khaimah properties
Overall rating:

7.1

Very good
574 reviews
Cleanliness
7.4
Facilities
7.0
Location
6.4
Read all reviews >
More about BM Acacia Hotel and Apartments

More about BM Acacia Hotel and Apartments

BM Acacia Hotel and Apartments

Getting in and around Ras Al Khaimah is a breeze when staying at BM Acacia Hotel and Apartments, located just minutes away from the city center.
The facilities and services provided by BM Acacia Hotel and Apartments ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the serviced apartment's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the serviced apartment's easy to book transportation services. The serviced apartment provides taxi and shuttle services to help you get to where you want to go in Ras Al Khaimah.
Parking is available and free, provided by the serviced apartment for guests with their own transportation. While lodging at this wonderful serviced apartment, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the serviced apartment's ticket service and tours. The serviced apartment's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at BM Acacia Hotel and Apartments. The serviced apartment provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The serviced apartment also provides guests with a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the serviced apartment. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! BM Acacia Hotel and Apartments has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the serviced apartment's bar and nightclub. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at BM Acacia Hotel and Apartments. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The many offerings at BM Acacia Hotel and Apartments ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at BM Acacia Hotel and Apartments gives you a great reason to spend more time in your swimsuit.
For those who hate to miss a workout, a trip to the serviced apartment's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to BM Acacia Hotel and Apartments. Whatever you may be looking to buy on your trip to Ras Al Khaimah, chances are you'll find it at Al Hamra Mall located 2.9 km away.


Reasons to stay here

This serviced apartment scores higher than 93% of the city's accommodations on value for money
This serviced apartment's food and dining score higher than 96% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.

Show less

Amenities and facilities

Good
Facilities

7

Most talked about facilities

Swimming Pool

28 mentions

Housekeeping

18 mentions

Breakfast

17 mentions

Internet

15 mentions

Languages spoken
  • English
  • Arabic
  • Filipino
  • Hindi
  • Nepali
  • Russian
  • Sinhala
  • Tamil
  • Ukrainian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Buzzer/wireless intercom
  • Check-in/out [express]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Satellite/cable channels
  • Shower

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Full English/Irish

Location

Al Jazeera, Ras Al Khaimah, United Arab Emirates, Al Jazeera, Ras Al Khaimah, United Arab Emirates, 35757
Good
Location

6.4

Airports
  • Ras Al Khaimah International Airport (RKT)
    15.4 km
  • Sharjah International Airport (SHJ)
    46.9 km
Hospital or clinic
  • Al Jazirah Al Hamra Health Center
    5.0 km
Shopping
  • Al Hamra Mall
    2.9 km
Convenience store
  • Zoom
    2.9 km
Cash withdrawal
  • ATM
    820 m

What's nearby

Popular landmarks
  • Al Hamra Mall
    2.9 km
  • Fortress Al Jazeera Al Hamra
    3.9 km
  • Iceland Water Park
    6.4 km
  • RAK Mall
    17.9 km
  • Saqr Park
    18.1 km
  • Ras Al Khaimah National Museum
    21.0 km
  • Fun City
    21.9 km
  • Al Manar Mall
    21.9 km
  • Dhayah Fort
    36.3 km
  • Jabal Al Jais
    36.3 km
Nearby landmarks
  • Al Hamra Mall
    2.9 km
  • Hajar Mountains
    3.3 km
  • Al Hamra Golf Club
    3.8 km
  • Fortress Al Jazeera Al Hamra
    3.9 km
  • Al Jazirah Al Hamra Health Center
    5.0 km
  • RAK Open Beach
    5.3 km
  • Ras Al Khaimah Convention Centre
    5.6 km
  • Al Jazeerah Medical Center
    5.7 km
  • Sheikh Khalifa Specialty Hospital
    6.0 km
  • Iceland Water Park
    6.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee250 AED
Extras
  • Breakfast charge (unless included in room price)59 AED
The property
  • Number of bars/lounges2
  • Number of floors11
  • Number of restaurants2
  • Number of rooms 373
  • Room voltage220
  • Year property opened2010
Parking
  • Daily parking fee0 AED

Reviews of BM Acacia Hotel and Apartments from real guests

Provided by verified guests of Agoda
7.1
Cleanliness7.4
Facilities7.0
Location6.4
Room comfort and quality7.1
Service7.3
Value for money7.6
High score for Ras Al Khaimah
Rating
9+ Exceptional (53)
8-9 Excellent (58)
7-8 Very Good (104)
6-7 Good (57)
<6 Below Expectation (125)
Time of the year
Mar - May (95)
Jun - Aug (77)
Sep - Nov (102)
Dec - Feb (123)

Show reviews that mention 

Showing 397 verified guest comments
12345
9.0
Exceptional
Bryan from Ireland
Couple
Stayed 1 night in July 2010

Acacia Hotel - Excellant Value for Money”

Very Clean, Good value for money (room, food and beverage), friendly staff.
Location quite remote however there is a good shopping mall 5 minutes drive from the hotel.

very relaxing. you need a car to get about as the hotel is remote. if you are travelling on the emirates road (e11) take exit e119 go straight and the hotel is about 10km on the right hand side. don't travel into ras al khamia as you may get lost. if you pass the e119 travel to the end of the e11 and take a left at the roundabout (in the opposite direction of rak city) travel about 15km until you see the al hamra mall on your right take the first u-turn after mall and turn right before ceramic tiles go straight and acacia is 4 minutes on your right hand side. excellent valve for money you won't be disappointed!

Reviewed July 27, 2010

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10.0
Exceptional
Mohannad from United Arab Emirates
Group
Standard King
Stayed 1 night in December 2019

Awesome stay thanks to Amran at the reception !!”

We had an amzing two days at RAK while staying at Acacia hotel, and I can say thanks to Amran at the reception who was really helpful and kind. Our room got upgraded for free among other free entertainment facilities Amran offered to us... beach access, kayaking and pool bar!! Definitely we are going back there again and again :)

Reviewed December 03, 2019

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8.0
Excellent
rolette from Philippines
Family with young children
Standard King
Stayed 1 night in December 2016

Nice hotel”

Big pool, visit Ras Al Khaimah on October or November, we visited in winter and we cannot go swimming.

Reviewed December 22, 2016

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7.6
Very good
Jenny from United Arab Emirates
Couple
Standard King
Stayed 1 night in September 2019

Great customer service, but facilities needs to improve”

My stay with Bin Majid Acacia Hotel is always pleasant with the Courteous staff, and excellent Reception team. They will not let you go without having your needs fully met. Just a little improvement on the facilities, most shower doors have loose rubber edges, which is an accident hazard, the electricity outlet are randomly switched off ( you need to figure out where is the working ones) and the hotel chairs are very few.

Reviewed September 29, 2019

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7.6
Very good
Kiran from United Arab Emirates
Family with young children
Standard Room
Stayed 1 night in June 2019

Not proper assistance and consideration of Emergency Situation.”

I booked through Agoda.com and got a very nice deal for 2 rooms on BB for check-in on 4th & out on 5th, but due to an unfortunate situation which ended us up in hospital we could not visit & kept on asking the hotel's reservation one day earlier of arrival to postponed, cancel or refund as they can sell these 2 rooms in much higher price as this day been declared as Eid which was not expected. The booking was prepaid non-refundable through Agoda they mentioned that all is in Agoda's hand, & I got replied from Agoda that they have requested the Hotel, but hotel did not accepted, I would never book through any booking website & non-refundable as the Hotel does not consider the situation and their ongoing relationship. I am a hotelier too and aware that some solution could be offered. Specially when I mentioned that give any other dates to stay which could be any day in low season. It shows that the guest stay or does not stay no matter but the hotel has received the payment. Thank you

Reviewed June 07, 2019

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10.0
Exceptional
Sherwin from Philippines
Couple
Stayed 1 night in February 2014

excellent hotel”

good staff, food and quality service

I have a very nice stay with Acacia especially the food, quality sevice that they provide to their guest and very accessible to public transportations.

Reviewed March 05, 2014

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7.0
Very good
Kevin from Canada
Business traveler
Stayed 5 nights in October 2014

Just Okay”

room size, lobby is nice, internet speed during the day

Fine, but not great: We spent 5 nights at the Acacia while in town for business. The Agoda listing indicates that the hotel has free wifi in public areas but that is not true. All wifi must be paid for: it’s 50 durhams for 24 hours of wifi, or 100 durhams for 7 days, and can only be used on one device at a time. The internet was good quality, though a bit slow between 5pm and 7pm. There is a business centre that has one computer with cable internet access, but the business centre looks like a boardroom with a desk in the corner, with no printer or scanner. The pool was nice, but had very little sun. For the price, the hotel was okay, and the location was close to lots of hotels and other meeting areas.

Reviewed October 20, 2014

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9.0
Exceptional
SHERLY from Malaysia
Solo traveler
Stayed 2 nights in February 2011

The hotel was very posh with reasonable price”

5 star accomodation with economical pricing

The hotel was very lovely, and the room was very comfortable. It overlooks a private beach. Booking via Agoda, I managed to get a very good price. As the place had little attraction, I was very happy that the accomodation was top standard. So overall I enjoyed my short 2 days stay there. Additionally, it was close to a decent mall, so food was easily accessible.

Reviewed February 17, 2011

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7.7
Very good
Yasser from United Arab Emirates
Couple
Stayed 1 night in May 2015

Management gone bad”

Pool

It is far by the worst stay ever. A lot of maintenance needs to be done. Acacia was one of our favorite.The food is terrible as well as the service. Furniture are worn out. It's sad to see a once very lovely, full of life place crumble down. It's like s ghost hotel now. I think they need to do a major revamp in the management. We even witnessed staff fighting in front us and staff fighting with customer.

Reviewed May 12, 2015

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9.6
Exceptional
Harpreet from India
Business traveler
Stayed 3 nights in April 2016

Value for money”

I have been staying in Acacia for last more than 3 years that itself speak that I am more than satisfied with my stay here in all respects..

Reviewed April 22, 2016

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8.0
Excellent
Charmaine from Philippines
Couple
Standard King
Stayed 1 night in December 2016

Perfect Hotel in RAK”

We enjoyed our stay here. Ms. Sarah from the Hotel Reservations is very accommodating and she provided what we have requested like a nice view and king-sized bed. It was just a little delayed for the check-in but it was fine. The price is affordable and reasonable. I will give high score for the CLEANLINESS and for their FOOD. Only the Housekeeping was not that good because they gave us (1) towel only in our room and it took too much time to provide us another (1). They have a private beach access from the hotel and they have a free shuttle to go there in the morning and afternoon. This hotel is good for families, couples and even solo travelers.

Reviewed December 03, 2016

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7.0
Very good
Marwan from United Arab Emirates
Solo traveler
Stayed 1 night in June 2013

good”

nice room, clean and not bad

good not bad hotel. my every choices in ras al khaimah. noooooooooooot bad. if its under 190 aed per night take it.

Reviewed July 31, 2013

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8.7
Excellent
saroop from Pakistan
Couple
Stayed 1 night in November 2012

Very nice hotel with great location”

Hotel, location, swimming pool, diner etc

it was only one night stay, due to time constraints i could not think of extending it but it was so nice. if i would go for outing within country again, i would prefer the same hotel again. the hotel is located in desert but it is like a shining star in dark. the diner was so nice but bit expensive and rooms were bit small too as there was no space for cofee table inside the rooms. we enjoyed the belly dance while having diner in swimming pool area and so as the breakfast in same restaurant.

Reviewed November 19, 2012

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10.0
Exceptional
Daniel from United Arab Emirates
Solo traveler
Stayed 2 nights in August 2016

Good location, clean and good value”

Ticked all the boxes for what I needed. Hotel offers all basic amenities and has spacious rooms. Highly recommend for someone looking for a good deal in a good location

Reviewed January 03, 2017

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8.0
Excellent
Jelly from Philippines
Solo traveler
Standard King
Stayed 1 night in October 2017

Front Desk Staff needs more training”

We came as a delegation attending a conference, arriving in several batches from Friday midnight all throughout the weekend. It's not my first time in hotels, but it was apparent that some of the receptionists could use a bit more training as they keep on asking one another about the procedures; I wouldn't really mind that but what caught me and disappointed me is how most of them display total apathy towards guests. I felt like we were talking to robots who couldn't wait to get it over with and finish their jobs. As a hotel guest, I've always expected that feeling of being welcomed....I didn't get that here. Training & development need to remind their front desk to hone up their soft skills. Facilities are nice enough and my stay had been comfortable. Their only saving grace for the staff were the bellboys who were attentive and friendly to guests, and the front desk staff who attended to me when I was checking out, Adrian. He seems competent and friendly. He knows how to relate to guests, and I felt like this is how hotel staff should be--hospitable and professional. If it weren't for the 2 attentive bellboys and Adrian, I felt like the staff training had been absent. HR needs to increase training on this aspect.

Reviewed October 28, 2017

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7.0
Very good
Bassam from Lebanon
Family with young children
Stayed 3 nights in December 2015

Short Vacation”

SPA - Value for Money - Beach Access

This is my fourth stay at the Hotel. In case you want to enjoy a runaway with a limited budget, ACACIA is your destination. They offer free Beach access to Bin Maged Beach Resort. My only Negative point is that the low temperature of the swimming pool. During winter season, they should warm up the water as it is very cold especially if you have kids.

Reviewed December 06, 2015

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8.0
Excellent
Anthony from United Kingdom
Business traveler
Stayed 1 night in February 2013

Good value for business”

Good location, Good staff, Good food

The staff are always helpful and smiling, there is plenty of choice with the Al la carte menu, however, I would recommend the all inclusive buffet which are excellant value for money. the facilities are very good with a temperature controlled pool. Unfortunatly i only stay for business and do not get time to enjoy all the other facilities.

Reviewed March 11, 2013

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7.7
Very good
Sulaiman from Oman
Couple
Stayed 1 night in December 2010

good hotel but the services are not the best ”

good brekfast and the room was ok
resption service to be improve and the sign to the hotel should be installed

the hotel is ok i will go back if i travel to ras al khema is worth the price

Reviewed December 11, 2010

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9.6
Exceptional
Haresh from United Arab Emirates
Family with teens
Standard King
Stayed 1 night in February 2019

Great staff, comfortable stay, value for money”

I stayed with my family for one night on 1st Feb 2019 and I can say the whole experience was just excellent, right from check-in where Mr Adnan checked us in in less than 90 seconds. As myself being from the customer service industry for the last 26 years, I could feel the service provided by Adnan was from the heart. He not only got us the room keys in record time, but when I mentioned it’s my wedding anniversary, he also immediately arranged a complimentary cake and was kept in my room upon our return in the evening. The next day as we got a bit late from the other Bin Majid Resort, he allowed us for a late check-out thus relieving me of the pressure of sorting and packing specially with 3 kids. All in all excellent service and I will definitely be visiting again.

Reviewed February 04, 2019

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5.6
Faraz from United Arab Emirates
Couple
Standard King
Stayed 1 night in January 2018

One Night Stay”

We looked for several hotels online but this one was the cheapest. If you are going to RAK for a night or two and you need an economical stay, this hotel is good for you. As you are paying the lowest price, you should not expect a five star treatment. Thought the staff is really polite and helpful, the furniture is old and shabby. The room is small and had low light (I guess they tried the romantic look). It is not suitable for book reading at all. We also tried the in-house restaurant and the experience was not pleasing. I do not want to go into details but you should visit the food court of Al Hamra mall which is at 5 minutes drive rather than eating in hotel. All in all, an economical solution if you are trying to explore the city and just going back to hotel and night.

Reviewed January 14, 2018

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