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Candeo Hotels Tokyo Shimbashi
Candeo Hotels Tokyo Shimbashi
Candeo Hotels Tokyo Shimbashi
Candeo Hotels Tokyo Shimbashi
Candeo Hotels Tokyo Shimbashi
Candeo Hotels Tokyo Shimbashi
Candeo Hotels Tokyo Shimbashi

Removed from saved list

8.6

Excellent

1,981 reviews

1,981 reviews

Housekeeping40
Breakfast24
Shops4
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Sakurada Park

160 m

Tsutaya (Shinbashi)

170 m

Karasumori Shrine

180 m

Bier Reise '98

190 m

Site of Lord Asano's Seppuku

200 m

Popular landmarks
Tokyo Tower

1.2 km

Ginza

1.3 km

Shinjuku Gyoen National Garden

4.7 km

Shibuya Crossing

5.0 km

Meiji Jingu

5.2 km

Closest landmarks
kicxercise

280 m

Ginza Lion Shinbashi Beer hall

320 m

Wing Shimbashi

350 m

LOUNGE 21

370 m

Taiwan Tourist Association Tokyo Office

380 m

Candeo Hotels Tokyo Shimbashi

3-6-8 Shimbashi, Minato-ku, Shinbashi, Tokyo, Japan, 105-0004 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinbashi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

340 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Sauna

Spa

Hot tub

Laundry service

This property is in high demand!

6 travelers have booked today.

Value for money8.3
Distance to city center0.3 Km
Location rating8.8
Nearest airportHaneda Airport (HND)
Distance to airport13.2 km

Rooms available at Candeo Hotels Tokyo Shimbashi

Double Room Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Corner Twin Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Room Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Room Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Corner Twin Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
Enter dates to see prices
Corner Twin Room with Sofa Bed
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Corner Twin Room for 3 Adults - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Twin Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
Enter dates to see prices
Double Room
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
Enter dates to see prices
King Room
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Candeo Hotels Tokyo Shimbashi?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Candeo Hotels Tokyo Shimbashi?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Candeo Hotels Tokyo Shimbashi?

For those who wish to drive their own cars, Candeo Hotels Tokyo Shimbashi has a car park that's close to the hotel. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Candeo Hotels Tokyo Shimbashi?

Start your mornings right, with the continental and buffet breakfast options offered at Candeo Hotels Tokyo Shimbashi. There's an additional charge of 1980 JPY for adults and 1430 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Candeo Hotels Tokyo Shimbashi?

Candeo Hotels Tokyo Shimbashi features an on-site restaurant for your dining convenience.

What is the smoking policy at Candeo Hotels Tokyo Shimbashi?

Candeo Hotels Tokyo Shimbashi does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Candeo Hotels Tokyo Shimbashi?

Onarimon Subway Station is the closest train, metro, or bus station, about 590 m away from Candeo Hotels Tokyo Shimbashi.

What restaurants are nearby Candeo Hotels Tokyo Shimbashi?

Candeo Hotels Tokyo Shimbashi is located in Shinbashi, famous for good restaurants such as Hirosaku, Menya Takeichi and Konamon Ya Uwajima.

What popular shopping places are close to Candeo Hotels Tokyo Shimbashi?

Candeo Hotels Tokyo Shimbashi is located in Shinbashi area which features shopping places such as New Shimbashi Building and Toranomon Hills Mori Tower.

What are popular attractions near Candeo Hotels Tokyo Shimbashi?

Candeo Hotels Tokyo Shimbashi is located in Shinbashi area, which is famous for attractions such as Karasumori Shrine, Site of Lord Asano's Seppuku and SL Square.

What popular natural sightseeing spots are close to Candeo Hotels Tokyo Shimbashi?

Candeo Hotels Tokyo Shimbashi is located in the Shinbashi area, which is famous for natural sightseeing destinations such as Mt. Atago.

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Explore the neighborhood

What people love about Candeo Hotels Tokyo Shimbashi

  • 8.4

    Excellent

    "Overall it was a pleasant stay!"

    Yogi

    |

    April 27, 2022

  • 8.4

    Excellent
    Cleanliness

    "Clean and comfortable"

    Jutharat

    |

    October 8, 2020

  • 8

    Very good

    "Modern, New, Friendly and convenient"

    Janis

    |

    June 8, 2020

Property ranking|Compared to 4,673 Tokyo properties
See all rankings
Cleanliness score
9/10
Location score
8.8/10
Couples review score
8.7/10
Service score
8.7/10
Better than
94
%
of Tokyo properties
Better than
92
%
of Tokyo properties
Better than
92
%
of Tokyo properties
Better than
91
%
of Tokyo properties
Overall rating:

8.6

Excellent
1,981 reviews
Cleanliness
9.0
Facilities
8.5
Location
8.8
Read all reviews >
What travelers say they love:
Location and size of October room was great.
Karin from Canada
Family with young children
More about Candeo Hotels Tokyo Shimbashi

More about Candeo Hotels Tokyo Shimbashi

Candeo Hotels Tokyo Shimbashi

For travelers who want to take in the sights and sounds of Tokyo, Candeo Hotels Tokyo Shimbashi is the perfect choice. Its convenient location right in the city center allows you more time to see all that Tokyo has to offer.
Candeo Hotels Tokyo Shimbashi offers impeccable service and all the essential amenities to travelers. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Candeo Hotels Tokyo Shimbashi makes it easy to plan your day trips, sightseeing, and more around Tokyo. Front desk service is provided at the hotel including luggage storage.
Packing light is possible at Candeo Hotels Tokyo Shimbashi thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator at your disposal.
Candeo Hotels Tokyo Shimbashi also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Candeo Hotels Tokyo Shimbashi begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Candeo Hotels Tokyo Shimbashi has vending machines for 24-hour available light snacks and/or drinks.
Candeo Hotels Tokyo Shimbashi offers wonderful recreational facilities for guests to enjoy. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna.


Around the property

Don't miss out on all that Tokyo has to offer during your stay at Candeo Hotels Tokyo Shimbashi. Experience local culture through architecture at Tokyo Tower located 1.1 km away.


Reasons to stay here

Facilities at this hotel are rated higher than 94% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 94% of the city's accommodation.
Ranking higher than 92% of the city's accommodations options, this is a great choice for location.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Breakfast

33 mentions

Housekeeping

23 mentions

Food & Dining

9 mentions

Swimming Pool

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Kitchen
  • Restaurants
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area

For the kids

  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathtub
  • Free bottled water
  • Non-smoking
  • Refrigerator
  • Shower
  • Towels
  • TV
Food and dining
Restaurants on site

Restaurant

  • Menu: A-la-carte
Location
3-6-8 Shimbashi, Minato-ku, Shinbashi, Tokyo, Japan, 105-0004
Excellent
Location

8.8

Airports

  • Haneda Airport (HND)
    13.2 km 21 min drive
  • Narita International Airport (NRT)
    58.8 km 56 min drive

Public transportation

  • Shimbashi Train Station
    320 m 5 min walk
  • Uchisaiwaicho Subway Station
    420 m 6 min walk

Hospital or clinic

  • Jujin Clinics
    390 m

Shopping

  • Ameyoko Shopping Street
    5.2 km

Convenience store

  • Family Mart
    130 m 1 min drive

Cash withdrawal

  • ATM
    190 m 3 min walk
What's nearby

Popular landmarks

  • Tokyo Tower
    1.2 km
  • Ginza
    1.3 km
  • Shinjuku Gyoen National Garden
    4.7 km
  • Shibuya Crossing
    5.0 km
  • Meiji Jingu
    5.2 km
  • Ueno Park
    5.8 km
  • Tokyo Metropolitan Government Building observation room
    6.3 km
  • Asakusa
    6.4 km
  • Sensoji Temple
    6.6 km
  • Tokyo Skytree
    7.0 km

Nearby landmarks

  • Sakurada Park
    160 m
  • Tsutaya (Shinbashi)
    170 m
  • Karasumori Shrine
    180 m
  • Bier Reise '98
    190 m
  • Site of Lord Asano's Seppuku
    200 m
  • Kurand Sake Market (Minato)
    200 m
  • New Shimbashi Building
    230 m
  • SL Square
    240 m
  • kicxercise
    280 m
  • Shiogama Shrine
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 12 years old stay for free if using existing bedding.
  • The maximum number of children per bed is 1 for double bed and 2 for king bed.
  • Rooms with breakfast do not include breakfast for children.
  • Extra bed is not available at this property.
  • Pets are strictly not allowed at the property.
  • Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
  • For the property is located in Tokyo, accommodation tax will be collected at the property.
    Non Accommodation tax is charged at the property per person per night for room rates under JPY 10,000.
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates between JPY 10,000 (Including JPY 10,000) and JPY 15,000. (Not including JPY 15,000)
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates of JPY 15,000 and over.
  • Children 6-11 years old will be charged JPY 1,650 for breakfast per day.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center0.3 Km
  • Travel time to airport (minutes)80

Extras

  • Breakfast charge (unless included in room price)1980 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 126
  • Room voltage100
  • Year property opened2018

Reviews of Candeo Hotels Tokyo Shimbashi from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.5
Location8.8
Service8.7
Value for money8.3
High score for Tokyo
Rating
9+ Exceptional (321)
8-9 Excellent (111)
7-8 Very Good (131)
6-7 Good (22)
<6 Below Expectation (56)
Time of the year
Mar - May (139)
Jun - Aug (175)
Sep - Nov (140)
Dec - Feb (187)
All guests (1,981)
All room types
All languages

Show reviews that mention 

Showing 641 verified guest comments
12345
10.0
Exceptional
Gregory from United Kingdom
Business traveler
Double Room Non-Smoking
Stayed 1 night in February 2019

Modern hotel with rooftop onsen”

Nice, modern (and apparently quite new) hotel conveniently located a short walk from Shimbashi JR station. All affordable hotels in Japan are of the same type - the standard Japanese business hotel with the very small, prefabricated bathroom. For larger bathrooms in Japan, you need to spend a lot more money on your hotel. I have been travelling to Japan 1-3 times a year for fifteen years and the rooms and bathrooms in all of the standard Japanese business hotels almost exactly the same. As usual this one was very clean and fully functional with perhaps slightly more space in the room than I have experienced in previous Japanese business hotels. I did not eat in the hotel so I have no comment about the food. The most interesting feature of this hotel is that it has a rooftop onsen with 2 baths, one of which is open to the sky. For the onsen alone I would stay at this hotel again.

Reviewed March 03, 2019

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Thank you for taking the time to leave an in-depth review! We are glad to hear you enjoyed our stay and our public bath facilities! We look forward to serving you during future trips to Japan! Best regards, Candeo Hotels Tokyo Shimbashi

Responded March 07, 2019
Candeo Hotels Tokyo Shimbashi
10.0
Exceptional
Myra from United States
Family with young children
Double Room Non-Smoking
Stayed 4 nights in July 2019

Beautiful hotel, convenient location”

Hotel is fairly new. Excellent location. Very close to the train station (Shimbashi - 1 stop away from Tokyo Station). Easy to find. Lots of dining options nearby. Also within walking distance to convenience stores (Family Mart, Lawson’s) and other shops. The room is tiny, but very nicely decorated, very clean and came with great amenities. Breakfast had lots of options. There’s also a coin laundry which was fairly easy to use- and you can check the status of your machine through your TV. Overall, this hotel is excellent.

Reviewed July 12, 2019

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Thank you for staing with us. Thank you for taking the time to write a comment. We are appreciated that you introduce to our hotel and around Shimbashi area. All our hotel's informaton can be seen through each room's TV as you have mentioned. For examle, the screen tells you how much crowded on breakfast, how to use the spa and so on. We are happy to hear you enjoyed Tokyo and our hotel. We hope to serve you during future visists to Japan. Candeo Hotels Tokyo Shimbashi

Responded July 18, 2019
Candeo Hotels Tokyo Shimbashi
10.0
Exceptional
Linda from United States
Couple
Corner Twin Non-Smoking
Stayed 3 nights in October 2018

Perfect spot to explore Tokyo”

We booked a Corner Twin Room and there was an area to put our bags over on a couch that was by the window. Yes, the rooms are small, but it was fine. I really liked the spa. We stayed here 3 nights before getting on a cruise ship. this hotel is not close to the cruise port or either airport, however, if you have a few days book it. It is difficult to transport bags from the train to the hotel, but a taxi is expensive. Breakfast was very nice. I would stay here in a heartbeat if traveling to Tokyo again. Book early and keep watching the price. Book the corner twin room. It is bigger than some of the others.

Reviewed January 02, 2019

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Thank you for your stay and reviews. A year has passed since your stay. The Olympics are coming. We look forward to your visit.

Responded June 11, 2020
Candeo Hotels Tokyo Shimbashi
9.6
Exceptional
LIN from Canada
Couple
King Room Non-Smoking
Stayed 5 nights in June 2019

Enjoyed our stay”

I chose this hotel for the onsen and because my wife and I were exploring the east side of metropolitan Tokyo. I’ll start with the room - we booked a King room, the bed was a legit California King. But aside from the bed, the room is a bit small and cramped - but fair for Japan. Washroom was small, but who needs that when there’s an onsen? There’s no free late checkout and I was charged ¥2000 for an extra hour stay. It’s fair, but would be nice if it was comped. The Onsen was excellent: new and clean with good ambience and facilities. Other users were well mannered and followed the onsen rules. Definitely take advantage of this if you stay here! Quick walk to Shimbashi station, but keep in mind it’s a pretty busy and complex station. Very decent selection of restaurants in the area including some late night eats, busy hangout area with lots of young local business people. I would definitely stay here again or try other Candeo hotels.

Reviewed July 04, 2019

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Thank you for staying with us. Thank you for taking the time to write a comments. We are sorry to hear you were dissapointed with some of our services. However, we are happy to hear that you enjoyed staying at Tokyo. Shimbashi is mainly businss district, so it will be more interesting when you will visit other Tokyo area next time that might be a total different feeling compared with this time. We hope you wil allow us the oppotunity to serve you more. Candeo Hotels Roppongi is one of other hotel which is related to our hotel. We hope you to be better during future visits to Japan. Candeo Hotels Tokyo Shimbashi

Responded July 18, 2019
Candeo Hotels Tokyo Shimbashi
10.0
Exceptional
Nancy from United States
Family with young children
Double Room Non-Smoking
Stayed 2 nights in July 2019

Be aware of room size!”

For families traveling, be aware of room size and bed situation! Hotel will allow you to book a small one bed room for a family of four. Unless you are miniature, this will not be comfortable fit. Other than that, the location, breakfast and onsen were really nice and enjoyable!!!

Reviewed August 02, 2019

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Thank you for staying with us. Thank you for taking the time to write a comment. We are allowed the guests to stay with the same room at most two adult and two children (under 12 years old). Depends on the room, at most three adult can be available. Some of the guests want the big rooms, but some want a same room with family. It is not big room size, however, we try to listen the request. Thank you for understanding. We hope to serve you during next visits Japan. Candeo Hotels Tokyo Shimbashi

Responded August 07, 2019
Candeo Hotels Tokyo Shimbashi
10.0
Exceptional
Jason from United Kingdom
Family with young children
Corner Twin Non-Smoking
Stayed 2 nights in July 2019

Great location for a short stopover in Tokyo”

Sky spa is a treat. The facilities are clean and minimalist (positive). It is walking distance to Shimbashi station and a 20 min walk to Ginza. Good access to Shimbashi station from both Narita and Haneda airports.

Reviewed July 29, 2019

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Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enriching one and that you liked our intuitive service. We hope to see you again soon at Candeo Hotels Tokyo Shinbashi.

Responded July 30, 2019
Candeo Hotels Tokyo Shimbashi
10.0
Exceptional
Grace from Indonesia
Family with young children
King Room Non-Smoking
Stayed 4 nights in March 2019

Great location with public bath as a plus”

Shimbashi is a good place to stay & mobile around Tokyo. It's the center of everything. There are 2 train station nearby, thousands of restaurant & some are 24h, it' s a walking distance to Ginza & Roppongi. And after too tired walking, at night you can enjoy the public bath upstairs. I really recommend this hotel. (And also a few hotel allow children stay without additional charge)

Reviewed March 11, 2019

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Thank you for staying with us before. We are happy to hear that you enjoyed staying at our hotel. Thank you for taking a time to write review. The top of the spa is one of our recommendation. We hope you could relax at our hotel. This hotel is located to the central Tokyo, so you can go easily anywhere you want. We hope to see you again in near the future. Best regards, Candeo Hotels Tokyo Shimbashi

Responded April 30, 2019
Candeo Hotels Tokyo Shimbashi
10.0
Exceptional
Chi from Taiwan
Couple
Double Room Non-Smoking
Stayed 4 nights in February 2019

Very nice hotel”

Located very near the station and also a lot of restaurants around here. Staffs were very friendly as well! Also enjoyed a wonderful spa time, everything was clean and comfortable.

Reviewed March 03, 2019

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Thank you for taking the time to leave a review! We are glad you enjoyed the locale and humbled to hear you enjoyed our services. We hope to serve you during potential future trips to Japan! Best regards, Candeo Hotels Tokyo Shimbashi

Responded March 07, 2019
Candeo Hotels Tokyo Shimbashi
10.0
Exceptional
Daniel from United States
Group
Twin Room Non-Smoking
Stayed 3 nights in February 2019

Exceptional”

Centrally located and clean. Rooms are on the small side, but well appointed. Roof top spa is nice. Lots of local restaurants that are open late and convenience stores very close to the hotel

Reviewed February 28, 2019

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Thank you for leaving a glowing review! We are glad you enjoyed your stay and our surrounding area! We hope to have the opportunity to serve you once more! Best regards, Candeo Hotels Tokyo Shimbashi

Responded March 07, 2019
Candeo Hotels Tokyo Shimbashi
9.6
Exceptional
Olga from Poland
Couple
Double Room Non-Smoking
Stayed 3 nights in March 2020

Great spa hotel in an amazing location with great bath on the roof!”

We loved the hotel, it is located in Shimbashi which is full of restaurants of all sorts and near the station. The view from the hotel reception was great, although the one from the room was a bit less breathtaking and it was a little loud outside the window. The room was spacious enough for two people and we loved the sky bath. The only downside is that compared to other hotels there were no amenities in the room like toners and creams but they were available in the spa. The staff very very helpful and offered to use the phone when we were in ciris mode after travel to Europe was affected by the corona virus. Wifi was great and came in handy. I highly recommend the hotel!

Reviewed March 18, 2020

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10.0
Exceptional
Randy from United States
Group
Double Room Non-Smoking
Stayed 4 nights in July 2019

Exceptional”

Rooms are small but well appointed. Staff is very friendly and helpful. Breakfast is excellent; very high quality food. Preparation and presentation were restaurant quality of better. Close to train station. Walking distance to Tokyo tower. Overall excellent hotel.

Reviewed July 11, 2019

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Thank you for staying with us before. Thank you for taking a time to write comments. We are happy to hear that you enjoyed staying at Tokyo and our hotel. The breakfast is one of our recommendation that we would like the guests to know and eat Japanese food. Around our hotel can be walked and look around such as Ginza, Tokyo station, Tokyo tower and so on. Please come back to Japan, and we hope to see you in near the future. Candeo Hotels Tokyo Shimbashi

Responded July 12, 2019
Candeo Hotels Tokyo Shimbashi
10.0
Exceptional
Annette from Malaysia
Family with young children
King Room Non-Smoking
Stayed 5 nights in February 2019

Room layout is good and new design”

Candeo Shimbashi has a modern onsen. The hotel is cozy, modern and easy to find. It is close to many reasonable prized restaurants and pubs. I will return to this hotel and will consider Candeo in any other Japan region.

Reviewed May 04, 2019

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Thank you for staying with us before. In addition, thank you for taking a time to write comments. We are happy to hear that you enjoyed staying Tokyo and our hotel. We try to improve our services as much as possible. Please come back Japan, and enjoy other areas of Japan where are many good sight seeing places. And also I hope to see you again in near the future. Candeo Hotels Tokyo Shimbashi

Responded May 20, 2019
Candeo Hotels Tokyo Shimbashi
10.0
Exceptional
Siong
Family with young children
King Room Non-Smoking
Stayed 5 nights in August 2019

Good location in midst of izakayas, friendly/helpful staff”

The location of this hotel was excellent. You get alsomost direct line to all major areas of Tokyo and there are direct line to both Haneda and Narita to/from the Shimbashi station.

Reviewed August 29, 2019

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Thank you for taking the time to leave a review! I'm happy to hear you had a good time at our hotel. Hope to have the chance to serve you once more in the future! We look forward to see you again! Best regards, Candeo Hotels Tokyo Shimbashi Front Staff

Responded September 05, 2019
Candeo Hotels Tokyo Shimbashi
10.0
Exceptional
Yuki from United States
Couple
Double Room Non-Smoking
Stayed 4 nights in October 2019

Exceptional”

It is in a great location, and the room is big enough to open a large suit case. There is public bath and sauna you can use pretty much all day, which was great after walking around Tokyo all day. I would definitely come back.

Reviewed October 17, 2019

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Thank you for taking the time to leave a review--we are humbled by your score! We are glad you found your accomodations suiting and that you enjoyed our public baths. We look forward to serving you during any potential returns to Japan! Best regards, Candeo Hotels Tokyo Shimbashi Front Staff

Responded October 23, 2019
Candeo Hotels Tokyo Shimbashi
10.0
Exceptional
Man from Hong Kong SAR, China
Couple
Double Room Non-Smoking
Stayed 4 nights in August 2019

Excellent price for value hotel in Tokyo city area”

The room and facilities are new and clean, public bath is very good as well

Reviewed September 05, 2019

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Thank you for staying with us. We are happy to hear that you enjoyed staying at our hotel. We hope to serve you during future visits to Japan. Candeo Hotels Tokyo Shimbashi

Responded September 07, 2019
Candeo Hotels Tokyo Shimbashi
10.0
Exceptional
Emma from Australia
Couple
Double Room Non-Smoking
Stayed 5 nights in July 2019

Excellent sized rooms, 500m to a train station”

Fantastic, new hotel. Biggest rooms we had in Japan. Room did not have a safe. Very hospitable and some good environmental strategies to reduce waste and unnecessary washing! Will be back.

Reviewed July 13, 2019

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Thank you for staing with us. Thank you for taking the time to write a comments. We are happy to hear that you enjoyed staing at Tokyo and our hotel. We practice to achive environmental sustainabiity such as bedsheets and room wear will not be changed for guests when they ask. Thank you for accepting one of our environmental activities. We hope to serve you during fuure visites to Japan. Candeo Hotels Tokyo Shimbashi

Responded July 18, 2019
Candeo Hotels Tokyo Shimbashi
9.6
Exceptional
thang from United States
Family with teens
Corner Twin Room for 3 Adults - Non-Smoking
Stayed 6 nights in July 2019

Key Card and Breakfast”

Everything was nice and the cleaning staff were super nice, but when we checked out, the staff wasn’t so nice when we asked if we could keep the key card as a souvenir. Also, breakfast closes at 10, but at 8 the foods already out, and it’s the same food over and over.

Reviewed July 15, 2019

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Thank you for staying with us. Thank you for taking the time to write a comments. We are sorry that we did not make it clear enough about the keycard. The keycard is reused every time that it is high quality and not cheap cost. That is the reason we counts when we give a card to the guests, and mention to them that bring it back by check out. We will consider to the breakfast comments that we will solve this problem as soon as possible. Thank you for your understanding, and we hope you will allow us the opotunity to serve you more. Candeo Hotels Tokyo Shimbashi

Responded July 18, 2019
Candeo Hotels Tokyo Shimbashi
10.0
Exceptional
Dvora from Israel
Group
Corner Twin Room for 3 Adults - Non-Smoking
Stayed 2 nights in November 2019

A great place to stay”

We have got everything we needed from the especially friendly personal. The hotel has nice design and a great spa facilities.

Reviewed November 14, 2019

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Thank you for staying with us! We are glad you enjoyed your stay! We appreciate your feedback and look forward to welcoming you! Kind regards Candeo Hotels Tkyo Shimbashi Front Staff

Responded November 17, 2019
Candeo Hotels Tokyo Shimbashi
10.0
Exceptional
Yuka from United States
Family with young children
Double Room Non-Smoking
Stayed 1 night in June 2019

Exceptional”

The spa on the top floor is great! Great service and clean facility!

Reviewed June 08, 2019

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Thank you for taking the time to leave such a glowing review! We are quite proud of our Sky Spa and humbled to hear you enjoyed our service. We hope to have the chance to serve you once more in the future! Best regards, Candeo Hotels Tokyo Shimbashi Front Staff

Responded June 13, 2019
Candeo Hotels Tokyo Shimbashi
10.0
Exceptional
Joseph from United States
Solo traveler
Double Room Non-Smoking
Stayed 4 nights in September 2019

Exceptional”

Great location, many restaurants around, near Ginza to shop. And the rooftop hot bath, it will relax you of full day of walking.

Reviewed October 01, 2019

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Thank you for taking the time to leave a review! I'm happy to hear you had a good time at our hotel. Hope to have the chance to serve you once more in the future! We look forward to see you again! Best regards, Candeo Hotels Tokyo Shimbashi Front Staff

Responded October 12, 2019
Candeo Hotels Tokyo Shimbashi
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