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Casa Marina Key West, Curio Collection by Hilton
Casa Marina Key West, Curio Collection by Hilton
Casa Marina Key West, Curio Collection by Hilton
Casa Marina Key West, Curio Collection by Hilton
Casa Marina Key West, Curio Collection by Hilton
Casa Marina Key West, Curio Collection by Hilton
Casa Marina Key West, Curio Collection by Hilton

Removed from saved list

7.2

Very good

37 reviews

37 reviews

See map

8.4

Excellent

Location rating score

Excellent location
Parking
Available
Nearby landmarks
Higgs Beach 60 m
Key West Water Sports 130 m
Higgs Beach African Graves 150 m
Dog Beach 290 m
Astro City Playground 320 m
Key West Garden Club 430 m
Gay & Lesbian Trolley Tour of Key West 450 m
Key West AIDS Memorial 500 m
South Beach 500 m
White Street Pier 550 m

Casa Marina Key West, Curio Collection by Hilton

1500 Reynolds Street, Key West, Key West (FL), United States, 33040 - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Conveniently situated in the Key West part of Key West (FL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Key West International Airport. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Front desk [24-hour]

Airport transfer

Private beach

Daily housekeeping

Blackout curtains

Hilton CleanStay

Clean and Ready for you

Announcements by hotel (1)
In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

Facilities

Bicycle rental

Valet parking

Pets allowed

Front desk [24-hour]

Fitness center

Spa

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Key West (FL) every 24 minutes on Agoda.com
Value for money5.8
Location rating8.4
Nearest airportKey West International Airport (EYW)
Distance to airport3.6 km

Rooms available at Casa Marina Key West, Curio Collection by Hilton

Very good
Room comfort & quality

7.6

Ocean View 2 Bedroom Loft
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 1 king bed
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Ocean View King Balcony
...
  • Room size: 25 m²/269 ft²
  • Ocean view
  • 1 king bed
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Ocean View King Lanai
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 2 double beds & 1 king bed
Enter dates to see prices
Ocean Front 2 Bedroom Loft Suite - King Beds
...
  • Room size: 25 m²/269 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Ocean Vista Double Lanai
...
  • Room size: 25 m²/269 ft²
  • Ocean view
  • 1 king bed
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Pool/Partial Ocean View Suite - King With Balcony
...
  • Room size: 25 m²/269 ft²
  • Partial ocean view
  • 1 king bed
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Oceanfront King Suite
...
  • Room size: 25 m²/269 ft²
  • Ocean view
  • 1 king bed
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Ocean View Lanai Suite
...
  • Room size: 25 m²/269 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Ocean View Double Balcony
...
  • Room size: 23 m²/248 ft²
  • Ocean view
  • 2 double beds
Enter dates to see prices
Pool or Ocean View Suite 2 Double
...
  • Room size: 25 m²/269 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Casa Marina Key West, Curio Collection by Hilton?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Casa Marina Key West, Curio Collection by Hilton?

For those who wish to drive their own cars, Casa Marina Key West, Curio Collection by Hilton has a car park right on site for maximum convenience. Parking is available for a fee of 35 USD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Key West (FL) with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Casa Marina Key West, Curio Collection by Hilton?

Start your mornings right, with the continental and buffet breakfast options offered at Casa Marina Key West, Curio Collection by Hilton. Adults can enjoy breakfast offered with an additional charge of 18 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Casa Marina Key West, Curio Collection by Hilton?

Casa Marina Key West, Curio Collection by Hilton features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Casa Marina Key West, Curio Collection by Hilton?

Casa Marina Key West, Curio Collection by Hilton does not permit smoking in any of its rooms or indoor areas.

What is the closest airport to Casa Marina Key West, Curio Collection by Hilton?

The closest airport is Key West International Airport, 3.6 km away from Casa Marina Key West, Curio Collection by Hilton.

What restaurants are nearby Casa Marina Key West, Curio Collection by Hilton?

Casa Marina Key West, Curio Collection by Hilton is located in Key West, famous for good restaurants such as Sun-Sun Beach Bar & Grill, Casa Marina Resort & Beach Club and Louie's Backyard.

What popular shopping places are close to Casa Marina Key West, Curio Collection by Hilton?

Casa Marina Key West, Curio Collection by Hilton is located in Key West area which features shopping places such as Key West Water Sports, Alan S. Maltz Gallery and Archeo Gallery.

What are popular attractions near Casa Marina Key West, Curio Collection by Hilton?

Casa Marina Key West, Curio Collection by Hilton is located in Key West area, which is famous for attractions such as Higgs Beach African Graves, Astro City Playground and Gay & Lesbian Trolley Tour of Key West.

What popular beaches are close to Casa Marina Key West, Curio Collection by Hilton?

Casa Marina Key West, Curio Collection by Hilton is located in the Key West area, which includes Higgs Beach, Dog Beach and South Beach.

What popular natural sightseeing spots are close to Casa Marina Key West, Curio Collection by Hilton?

Casa Marina Key West, Curio Collection by Hilton is located in the Key West area, which is famous for natural sightseeing destinations such as Key West Garden Club, Garrison Bight and Fort Zachary Taylor State Historic Park.

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Explore the neighborhood

What people love about Casa Marina Key West, Curio Collection by Hilton

  • 10

    Exceptional
    Staff 

    "The staff wonderful The manager very professional thank you"

    alketa

    |

    July 3, 2022

  • 8.4

    Excellent

    "Everything else about the hotel was fabulous."

    georgealan

    |

    November 25, 2021

  • 8.8

    Excellent

    "The private dinner toes in the sand to celebrate my bf’s bday was absolutely amazing and our waiter was amazing as the views and ambiance."

    shinta

    |

    October 5, 2020

Overall rating:

7.2

Very good
37 reviews
Cleanliness
7.3
Facilities
7.3
Location
8.4
Read all reviews >
More about Casa Marina Key West, Curio Collection by Hilton

More about Casa Marina Key West, Curio Collection by Hilton

Casa Marina Key West, Curio Collection by Hilton

Wake up to the wonder of Key West (FL) with a stay at Casa Marina Key West, Curio Collection by Hilton, located only minutes from the heart of the city. Stay flexible with your holiday planning when you're in Key West (FL) at Casa Marina Key West, Curio Collection by Hilton, just 3.6 km from Key West International Airport.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Key West (FL). Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Casa Marina Key West, Curio Collection by Hilton include rooms with separate living room and balcony or terrace. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water and a coffee or tea maker in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms.


Casa Marina Key West, Curio Collection by Hilton

Wake up to the wonder of Key West (FL) with a stay at Casa Marina Key West, Curio Collection by Hilton, located only minutes from the heart of the city. Stay flexible with your holiday planning when you're in Key West (FL) at Casa Marina Key West, Curio Collection by Hilton, just 3.6 km from Key West International Airport.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Key West (FL). Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Casa Marina Key West, Curio Collection by Hilton include rooms with separate living room and balcony or terrace. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water and a coffee or tea maker in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing, snorkeling, non-motorized water sports, motorized water sports and diving. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like boats and canoes made available at Casa Marina Key West, Curio Collection by Hilton. In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table in the hotel.
Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.

Amenities and facilities
Very good
Facilities

7.3

Most talked about facilities

Swimming Pool

3 mentions

Beach

3 mentions

Breakfast

1 mention

Internet

1 mention

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Garden
  • Massage
  • On-site entertainment
  • Private beach
  • Snorkeling
  • Spa
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • Laptop safe box
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site

Sun Sun

  • Cuisine: Local, Seafood

Flagers Cafe

  • Cuisine: American, Local
  • Menu: Buffet
Location
1500 Reynolds Street, Key West, Key West (FL), United States, 33040
Excellent
Location

8.4

Airports

  • Key West International Airport (EYW)
    3.6 km
  • Florida Keys Marathon Airport (MTH)
    78.0 km

Hospital or clinic

  • Truman Medical Center
    890 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please Note: Daily Resort Charge of USD 45 (plus tax) will be added to the room rate per room, per night and includes: local, toll-free, and credit card calls (no access fee); high speed internet access; long distance calls within the continental US; pool, beach concierge activities; beach chairs; towel service.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

Getting around

  • Airport transfer fee80 USD
  • Travel time to airport (minutes)5

Extras

  • Breakfast charge (unless included in room price)18 USD

The property

  • Non-smoking rooms/floorsyes
  • Number of floors4
  • Number of restaurants3
  • Number of rooms 311
  • Room voltage110
  • Year property opened1920
  • Most recent renovation2019

Parking

  • Daily parking fee35 USD
Property announcements

In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Casa Marina Key West, Curio Collection by Hilton from real guests

Provided by verified guests of Agoda
7.2
/
10
Cleanliness7.3
Facilities7.3
Location8.4
Room comfort and quality7.6
Service7.1
Value for money5.8
High score for Key West (FL)
Rating
9+ Exceptional (5)
8-9 Excellent (4)
7-8 Very Good (4)
6-7 Good (4)
<6 Below Expectation (6)
Time of the year
Mar - May (4)
Jun - Aug (4)
Sep - Nov (6)
Dec - Feb (9)
All guests (37)
All room types
All languages

Show reviews that mention 

Showing 23 verified guest comments
12
9.6
Exceptional
Dereck from United States
Couple
Flager Ocean View King
Stayed 4 nights in August 2018

Great Place to relax and get a tan.”

The Casa is indeed a great place to relax on the beach and get a tan, swim in the pool or play in the sand. The hotel is clean and the rooms could be better, but its Key West after all. The beach is not great for swimming unless you have swimming shoes, due to the rocky nature. There was also lots of seaweed. There are only a few beachfront hotels in Key West, so the Casa is almost in a league of its own in terms of real estate. Roosters will awaken you at 5:30am each morning? Dont ask why.

Reviewed September 04, 2018

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7.2
Very good
Shah
Family with teens
King Suite Accessible Tub
Stayed 2 nights in March 2019

not worth spending $750 a night”

we booked 2 ocean view rooms but got one ocean view at the extreme corner of the building and one street view room. paid $3190 USD only for rooms excluding the parking and resort fees. the rooms were meant for 4 people but only 5 pillows were provided. torn big towel was given for the people who used the sofa bed. the bathroom basin were worn out and cracked. the soap cases were were old and fade. this resort except for its location is not what people expect from a Waldorf Astoria Resort.

Reviewed March 19, 2019

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8.8
Excellent
shinta from United States
Couple
Flager Ocean View King
Stayed 2 nights in October 2020

Four star hotel”

This is a four star hotel in our opinion...but I have to say that Vince who greeted us upon arrival and drove us to the reach for dinner was absolutely the best of the best and he makes the resort a five star. Shari (who Checked us in?) was another sweet person as well. We didn’t get the room we expected but it was nice to be in the first floor for access to the pool. The private dinner toes in the sand to celebrate my bf’s bday was absolutely amazing and our waiter was amazing as the views and ambiance.. Hotel is too popular and crowded and we prefer a little bit more seclusion. Disappointed with the asian front desk person as we asked for a big garbage bag to cover our dry cleaned shirts waited for a long time and we finally got one as we flagged a house keeper down. That’s probably our main concern that our request didn’t get processed at all. The picture moments aI this establishment were super super romantic and simply perfect 👍👍👍

Reviewed October 05, 2020

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5.2
Frank from Netherlands
Solo traveler
Guest Room King Bed
Stayed 2 nights in January 2017

Don't judge a book by its cover!”

The lobby looks great. The swimmingpools are ok. The location is very good! Private beach, 15 minute walk to Duval st. The price they charge for a room does not reflect the quality of the room! Somehow they think they can charge top dollar for a very poor room. The room is terribly noisy. The size of the room is just ok (for the money you pay). The bathroom is way too small and not clean. Around the resort a lot is broken (elevator buttons, parasols, the bathroom door). When complaining about the noisy room I received a short "I'm sorry for that". I will return to Key West (it's beautiful), but will never book the Casa Marina resort again.

Reviewed January 06, 2017

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8.0
Excellent
David from United States
Couple
Flager Ocean View King
Stayed 4 nights in March 2019

Older resort showing some wear and tear. Elevators pitafully slow. Only one restaurant was closed”

Lots of lack of modernization issues. However, Awesome location, kind staff and very comfortable king bed. But bathroom was a postage stamp size. That was the deal breaker for us, we went go back. But if your used to European bathrooms you will like it otherwise

Reviewed April 02, 2019

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9.7
Exceptional
Johan from Sweden
Couple
Stayed 2 nights in December 2013

Relaxing time by the beach”

Beach, service, fresh rooms

A perfect Hotell for a relaxing time by the beach. Good service in a nice and fresh environment. We had a wonderful time.

Reviewed December 23, 2013

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9.0
Exceptional
Paul from Singapore
Couple
Guest Room King Bed
Stayed 2 nights in October 2012

Beautiful hotel in a beautiful location”

One of the nicest hotels in Key West

the hotel was fantastic. the decor was beautiful and the service was great. there were plenty of activities being offered at the hotel concierge which we signed up for and thoroughly enjoyed.

Reviewed October 29, 2012

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6.3
Good
Clare from United States
Solo traveler
Stayed 2 nights in September 2014

Disappointing performance by certain staff”

Location.

The room rates were double, because of Bikeweek but the service didn't match the investment I made in my vacation. The room itself was lovely. My stay overall was serene. I have however, two frustrations. First, the Hotel had limited indoor seating for breakfast due to a conference that they were hosting. The staff that managed the indoor service were so overwhelmed they began rolling their eyes at guest requests. The food that morning was either under or overcooked. Second, an item was left in the room and someone on the staff took it without turning it into the lost and found.

Reviewed September 24, 2014

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6.7
Good
Andrew from Australia
Family with teens
Guest Room 2 Double Beds
Stayed 3 nights in December 2012

Attractive hotel in good location”

Open, spacious layout, friendly patient staff, nice swimming pools and bars, on the beach,walk to city centre

standard high as you would expect - breakfast buffet very good although often wait to be seated. check-in very good. resort very clean. beach good but sea water dirty and not attractive for swimming. good activities including jet ski and bicycle hire - great for riding around town. very slow internet and as usual...expensive valet.

Reviewed January 27, 2013

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5.6
Robert from United States
Couple
1 King Accessible with Roll in Shower
Stayed 5 nights in February 2020

Above average”

Very expensive after you pay for the room. Plus 38.00 a day plus tax for parking, $45.00 a day plus tax for resort fees what ever that is. They charge you $500.00 on your credit card for incidentals without telling you about the parking and resort fees. First data breakfast was $85.00 for an omelette and fruit. WTF?

Reviewed February 17, 2020

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7.6
Very good
Donna from United States
Couple
1 King Accessible with Roll in Shower
Stayed 5 nights in December 2019

Could improve service”

We were here for 5 nights. We did not even know nor were we told when we asked that there was a daily breakfast area. Very pricy. 2 bloody Mary’s for $30.00 Staff were pleasant. Rented a cabana for the day for $200.00 to watch football, Then there was an additional undisclosed $30.00 in fees added upon signing after we were already in the cabana for multiple hours.

Reviewed December 11, 2019

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6.0
Dr from United States
Group
Guest Room 2 Double Beds
Stayed 3 nights in February 2013

Unbending rule....”

Nice hotel facility

Room way below standard considering the charge is $500 / night... More than most people make in a week... My window faces the side road where the employee park their cars... Won't give me upgrade or change because I purchased through Agoda.. Sad but true.. I have prepaid my hotel room for over 1 month..in full for 3 nights..

Reviewed March 05, 2013

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6.0
Garrett
Couple
Ocean View King Balcony
Stayed 4 nights in May 2019

Not impressed for the amount of money it cost”

This was sub par for me. I have traveled all over the world and this wasn’t a wow experience at all. The rooms were very small and showers even smaller with tons of tiny ants. Staff was friendly but didn’t really accommodate you and only at their convenience would they get around to doing anything. I felt for the money it cost (expensive) they could have done a much better job of accommodating its Hilton honors and AMEX guest have a great experience. Very disappointed overall

Reviewed May 22, 2019

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8.0
Excellent
Cecille from United Kingdom
Couple
Flager Ocean View King
Stayed 1 night in May 2014

Great stay, should have stayed for longer”

Location, staff performance and views

Hotel needs some renovating, but overAll everything was fine. Happy with our stay, staff performance and drinks!

Reviewed July 05, 2014

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6.4
Good
Shireen from Australia
Couple
Flager Ocean View King
Stayed 1 night in December 2018

Ok short stay”

I think we expected more from this hotel. Bathroom was tiny. Pool was nice but they run out of lounge chairs on pool and beach so you have to wait to get one when someone’s leaving. Beach isn’t as nice, we didn’t want to get into the water.

Reviewed January 08, 2019

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7.0
Very good
Rachel from United States
Couple
Guest Room King Bed
Stayed 2 nights in November 2015

Comfortable Stay”

Concierge, pool, airy rooms

Clean airy rooms. Nice pools and like the fact one of the pools was adults only zone. Helpful staff especially the concierge MJ.

Reviewed December 02, 2015

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8.7
Excellent
donna from United States
Couple
Guest Room 2 Double Beds
Stayed 3 nights in February 2015

Birthday getaway”

On the beach. Nice pool. Plenty of staff to help.

Had a great time

Reviewed March 02, 2015

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10.0
Exceptional
alketa from United States
Couple
1 Bedroom Suite King
Stayed 1 night in June 2022

Exceptional”

The staff wonderful The manager very professional thank you

Reviewed July 04, 2022

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8.4
Excellent
georgealan from United Kingdom
Couple
Ocean View With 2 Double Beds
Stayed 1 night in November 2021

Great hotel, but terrible checkin experience!”

We arrived at 2 PM. We knew usual checkin time was 4 PM, but the checkin staff told us our room would be ready soon. Every 30 minutes I would ask if the room was ready, and we were told it is almost ready. At 3:30, they told us the room is ready, but needs a Covid inspection. At 4:00, still couldn't checkin. We were getting angry as we had a 5 PM cruise and needed to put our dog in the room. At 4:25, room was still not ready, but the let us put our dog in the room. When we went to the room, it was still dirty! So the staff was basically lying to us that the room was almost ready. We took a taxi to our cruise and arrived at 4:45 in time. While on the cruise, I received a text message at 5:31 PM that our room was ready! This was 3 hours 31 minutes after arriving and 1 hour, 31 minutes after the official check in time. I don't understand why it took so long. They knew we were waiting and should have quickly gotten the room clean. Everything else about the hotel was fabulous.

Reviewed November 25, 2021

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2.4
Irene from United States
Family with young children
Guest Room 2 Double Beds
Stayed 1 night in August 2021

Awful experience ”

Our room's bathroom had brown liquid splattered all over the wall and toilet paper upon check in. The hotel has a no housekeeping policy which does not work for my family with small children. The hotel buildings and rooms are falling apart. For the extremely expensive price, not worth it at all. My brother in law's family and my family left after the first nigh and were able to switch to private beachfront cottage at the Sunset Key resort (on a private island) with amazing service, for less than what we paid at the Casa Marina. Don't stay here.

Reviewed August 24, 2021

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