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Castaway Norfolk Island Hotel
Garden View Apartment - Bed, Castaway Norfolk Island Hotel in Norfolk Island
Entrance, Castaway Norfolk Island Hotel in Norfolk Island
Lobby, Castaway Norfolk Island Hotel in Norfolk Island
Fitness center, Castaway Norfolk Island Hotel in Norfolk Island
Castaway Norfolk Island Hotel
Bathroom, Castaway Norfolk Island Hotel in Norfolk Island

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9.3

Exceptional

10 reviews

10 reviews

Food & Dining1
Housekeeping1
See map
See map

9.0

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Reflections of Norfolk Island 410 m
The Local Art Gallery 410 m
MiniBar 410 m
Diamonds Exclusive 770 m
Gallery Guava 820 m
Fletcher's Mutiny Cyclorama 820 m
Norfolk Island Airport 1.2 km
Kingston and Arthur's Vale Historic Area 2.0 km
The Arches 2.0 km
St. Barnabas Church 2.7 km

Castaway Norfolk Island Hotel

Taylors Road, Burnt Pine, Norfolk Island, Norfolk Island, 2899 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Burnt Pine part of Norfolk Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Norfolk Island Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Sparkling clean

Top Value

Check-in/out [express]

Excellent room comfort & quality

Free airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Daily disinfection in common areas
Preventative Equipment
Hand sanitizer
Facilities

Airport transfer

Pets allowed

Car park

Shuttle service

Fitness center

Golf course [on-site]

Check-in/out [express]

BBQ facilities

Value for money8.5
Distance to city center5 km
Location rating9.0

Rooms available at Castaway Norfolk Island Hotel

Two bedroom Apartment with Garden view
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 2 single beds and 1 king be...
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One-Bedroom Apartment with Free Car Hire
...
  • Sea view
  • Balcony/terrace
  • 1 king bed
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Double or Twin Room with Garden View
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  • Sea view
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
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Standard One-Bedroom Apartment
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  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 king bed
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Garden View Apartment
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  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 king bed & 2 single beds
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Garden View Rooms
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  • Room size: 30 m²/323 ft²
  • Sea (partial view) view
  • 1 king bed & 2 single beds ...
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Guest Room
...
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    Room Assigned on Arrival
    ...
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      Twin/Double room - Banyan
      ...
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        Single
        ...
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          Frequently asked questions

          Does Castaway Norfolk Island Hotel have bars on-site?

          Experience your trip the finest way with a beverage in your hand at Castaway Norfolk Island Hotel's bar accessible right in front of your doorstep for whenever you need a drink or two.

          Does Castaway Norfolk Island Hotel offer airport transfer?

          Castaway Norfolk Island Hotel provides airport transfer services for free upon request. To request, check the box on the booking form just before the payment page.

          What type of water sports activities are available at Castaway Norfolk Island Hotel?

          Castaway Norfolk Island Hotel features an array of water sport activities which include fishing, snorkeling, and diving for you to enjoy .

          Does Castaway Norfolk Island Hotel have a fitness center?

          Castaway Norfolk Island Hotel offers free fitness center that is conveniently located at the tip of your finger, allowing you to get your daily training session in at any time of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

          Does Castaway Norfolk Island Hotel provide laundry services?

          Yes! Castaway Norfolk Island Hotel provides laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

          How many rooms does Castaway Norfolk Island Hotel have?

          Castaway Norfolk Island Hotel has a total of 16 rooms.

          How long do visitors typically stay at Castaway Norfolk Island Hotel?

          Verified past guests that have stayed at Castaway Norfolk Island Hotel had an average nightly stay of 3 nights at this property.

          What was the average room rate for Castaway Norfolk Island Hotel been in the past month?

          The typical room rate for Castaway Norfolk Island Hotel in the past month is 232.77 AUD, compared to city's average of 171.91 AUD.

          What do guests love most about Castaway Norfolk Island Hotel?

          Verified guests that stayed at Castaway Norfolk Island Hotel have given this property a rating of 10.0 for its outstanding service as the main highlight for their stay.

          What is the average rating that verified Group travelers have given to Castaway Norfolk Island Hotel?

          Past group travelers that have stayed at this property have given Castaway Norfolk Island Hotel an average rating of 10.0. You can check out more precise customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

          What time is check-in and check-out at Castaway Norfolk Island Hotel?

          Check-in is from 12:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

          See map

          Explore the neighborhood

          Overall rating:

          9.3

          Exceptional
          10 reviews
          Cleanliness
          9.0
          Facilities
          8.0
          Location
          9.0
          Read all reviews >
          More about Castaway Norfolk Island Hotel

          More about Castaway Norfolk Island Hotel

          Castaway Norfolk Island Hotel

          There is never a shortage of things to do in Norfolk Island. Staying at Castaway Norfolk Island Hotel, located just minutes away from the city center, means you will not miss any of Norfolk Island amazing sights.
          The facilities and services provided by Castaway Norfolk Island Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the serviced apartment's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the serviced apartment's easy to book transportation services. The serviced apartment provides car hire and shuttle services to help you get to where you want to go in Norfolk Island.
          Parking is available and free, provided by the serviced apartment for guests with their own transportation. While lodging at this wonderful serviced apartment, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the serviced apartment's ticket service and tours. The serviced apartment even offers a fireplace for a warm atmosphere on chilly nights.
          The serviced apartment's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
          Experience high-quality room facilities during your stay at Castaway Norfolk Island Hotel. The serviced apartment provides linen service in some rooms for the benefit of guests. The multiple room layout options at Castaway Norfolk Island Hotel include rooms with separate living room and balcony or terrace. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms.
          The serviced apartment also provides guests with a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries and towels in some select rooms.


          Dining and things to do

          Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the serviced apartment. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the serviced apartment's bar.
          If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
          To fill your days, be sure to check out the fantastic facilities offered at Castaway Norfolk Island Hotel. For those who hate to miss a workout, a trip to the serviced apartment's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing, snorkeling and diving. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the serviced apartment.
          Souvenir shopping for yourself or those back home takes no time at all at the shops.


          Reasons to stay here

          This serviced apartment stands above the rest with a cleanliness score that beats 88% of accommodations in the city.
          This serviced apartment scores higher than 88% of accommodations in the city for its location.
          This serviced apartment stands out for its staff and service, scoring higher than 97% of the city's accommodation.

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          Amenities and facilities

          Excellent
          Facilities

          8

          Most talked about facilities

          Food & Dining

          1 mention

          Housekeeping

          1 mention

          Languages spoken
          • English
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Internet services
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Diving
          • Fishing
          • Fitness center
          • Game room
          • Garden
          • Golf course [on-site]
          • On-site entertainment
          • Outdoor recreational features
          • Snorkeling
          • Ticket services
          • Tours
          Cleanliness and safety
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Physical distancing of at least 1 meter
          Dining, drinking, and snacking
          • Alternative meal arrangement
          • Bar
          • BBQ facilities
          • Breakfast [buffet]
          • Breakfast [continental]
          • Coffee shop
          • Happy hour
          • Kitchen
          • Restaurants
          • Room service
          • Shared kitchen
          Services and conveniences
          • Concierge
          • Contactless check-in/out
          • Daily housekeeping
          • Elevator
          • Facilities for disabled guests
          • Fireplace
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Shops
          • Smoking area
          • Terrace
          • Xerox/fax in business center
          For the kids
          • Babysitting service
          • Family room
          • Kids meal
          Land sports
          • Golf course (within 3 km)
          Access
          • Check-in/out [express]
          • Non-smoking rooms
          • Pets allowed
          Getting around
          • Airport transfer
          • Car park [free of charge]
          • Car park [nearby]
          • Car park [on-site]
          • Rental car
          • Shuttle service
          Available in all rooms
          • Alarm clock
          • Balcony/terrace
          • Carpeting
          • Clothes rack
          • Coffee/tea maker
          • Fan
          • Free bottled water
          • Hair dryer
          • Kitchenware
          • Linens
          • Refrigerator
          • Shower
          • Toiletries
          • TV [flat screen]
          • Wi-Fi [charges apply]

          Food and dining

          Breakfast options
          • Continental
          • Gluten-free
          Restaurants on site
          Restaurant
          • Menu: Buffet

          Location

          Taylors Road, Burnt Pine, Norfolk Island, Norfolk Island, 2899
          Exceptional
          Location

          9

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-3 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib available upon request
          Children 4-12 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 13 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from12:00
          • Check-out until10:00
          • Reception open until00:00
          Getting around
          • Airport transfer fee0 AUD
          • Distance from city center5 km
          • Travel time to airport (minutes)10
          Extras
          • Breakfast charge (unless included in room price)16 AUD
          The property
          • Number of bars/lounges1
          • Number of restaurants1
          • Number of rooms 16
          • Most recent renovation2015
          Parking
          • Daily parking fee0 AUD

          Reviews of Castaway Norfolk Island Hotel from real guests

          Provided by verified guests of Agoda
          8.9
          Excellent
          Cleanliness9.0
          Facilities8.0
          Location9.0
          Service10.0
          Value for money8.5
          High score for Norfolk Island
          Rating
          9+ Exceptional (1)
          8-9 Excellent (0)
          7-8 Very Good (0)
          6-7 Good (0)
          <6 Below Expectation (1)
          Time of the year
          Mar - May (1)
          Jun - Aug (0)
          Sep - Nov (1)
          Dec - Feb (0)

          Show reviews that mention 

          Showing 2 verified guest comments
          5.6
          Kenneth from Australia
          Couple
          Garden View Apartment
          Stayed 7 nights in November 2020

          Above average”

          Staff were great. Room is small and cramped, needs more seating as one 2 seater lounge is unsatisfactory. No prep area to do own cooking and poorly equipped. Consider staying again if there was a pool...

          Reviewed November 25, 2020

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          10.0
          Exceptional
          Theresas from Australia
          Couple
          Garden View Rooms
          Stayed 7 nights in May 2018

          absolutely wonderful!”

          What a holiday. The Castaway staff were so friendly and helpful. The rooms are clean and the king size beds are the most comfortable we have ever had on our travels! The restaurant had a great cook.....had a few good meals here. We would definitely come back. The many lookouts are easy to find and the food is delicious everywhere, some good restaurants too. Plenty of walks to go on. So much history and interesting locals to tell you stories! Would love to return again.

          Reviewed May 15, 2018

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