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Castletown House Apartments
Castletown House Apartments
Castletown House Apartments
Castletown House Apartments
Castletown House Apartments
Castletown House Apartments
Castletown House Apartments

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8.8

Excellent

301 reviews

301 reviews

Housekeeping6
Shops4
Children's activities1
See map

9

Exceptional

Location rating score

Exceptional location - 580 meters from city center
Popular landmarks
Natural History Museum 2.3 km
V&A - Victoria and Albert Museum 2.5 km
Buckingham Palace 4.7 km
Madame Tussauds London 5.2 km
Big Ben 5.8 km
National Gallery 5.9 km
London Eye 6.2 km
The British Museum 6.5 km
Tower Bridge 9.3 km
Tower of London 9.3 km
Nearby landmarks
North End Pharmacy 20 m
NHS Dental Practice 70 m
West Kensington Tube Station 140 m
Redcliffe Dental Rooms 230 m
Gwendwr Gardens 260 m
Falkland House Health Clinic 260 m
North End Medical Centre 280 m
Queen’s Club 380 m
Court no 7 400 m
The Queen's Club 400 m

Castletown House Apartments

11 Castletown Road, West Kensington, London, United Kingdom, W14 9HE - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the West Kensington part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

140 meters to public transportation

Free Wi-Fi in all rooms!

Linens

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Pets allowed

Free Wi-Fi in all rooms!

Check-in/out [express]

Fitness center

Tennis court

Bicycles

Laundry service

Babysitting service

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money8.7
Distance to city center4 miles
Location rating9.0
Nearest airportHeathrow Airport (LHR)
Distance to airport17.3 km

Rooms available at Castletown House Apartments

Excellent
Room comfort & quality

9

Two-Bedroom Apartment
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 2 single beds & 1 king bed
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Three-Bedroom Apartment
...
  • Room size: 69 m²/743 ft²
  • 2 bathrooms
  • 1 king bed & 1 king bed & 1...
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Apartment-Basic-Private Bathroom-2 bed Perham
...
  • Shower and bathtub
  • 2 bedrooms
  • 1 king bed & 2 single beds ...
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Apartment-Family-Private Bathroom-3 Bedroom Apartment
...
  • 2 bathrooms
  • Shower and bathtub
  • 1 king bed & 1 king bed & 1...
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One Bed Apartment
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 1 king bed and 1 sofa bed
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Family Studio
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 1 sofa bed and 1 king bed
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Compact Studio
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 king bed
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Standard Studio
...
  • Room size: 17 m²/183 ft²
  • Shower
  • 1 king bed
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Apartment-Basic-Private Bathroom-One Bedroom Castletown
...
  • Shower and bathtub
  • 1 king bed and 1 sofa bed
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Apartment-Basic-Private Bathroom-Family Studio
...
  • Shower and bathtub
  • 1 king bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Castletown House Apartments?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Castletown House Apartments?

For those who wish to drive their own cars, Castletown House Apartments has a car park that's close to the serviced apartment.

What is the smoking policy at Castletown House Apartments?

Castletown House Apartments does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Castletown House Apartments?

The closest train, metro, or bus station is West Kensington Tube Station, 130 m away from Castletown House Apartments.

What restaurants are nearby Castletown House Apartments?

Castletown House Apartments is located in West Kensington, famous for good restaurants such as Ta Krai, Eat-Aroi Thai and Maurizio Barca.

What are popular attractions near Castletown House Apartments?

Castletown House Apartments is located in West Kensington area, which is famous for attractions such as Gwendwr Gardens, The Metropolitan Police Heritage Centre and ILEC Conference Centre.

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Explore the neighborhood

What people love about Castletown House Apartments

  • 9.6

    Exceptional

    "Easy access by public transport."

    sukilavani

    |

    October 16, 2020

  • 10

    Exceptional
    Location

    "The apartment is good in facilities and location."

    Wing

    |

    March 19, 2020

  • 10

    Exceptional
    Spaciousness

    "The apartment we had was spacious and very comfortable."

    Rae-Anne

    |

    March 16, 2020

Property ranking|Compared to 6,080 London properties
See all rankings
Value for money score
8.7/10
Room comfort score
9/10
Service score
9/10
Location score
9/10
Better than
99
%
of London properties
Better than
99
%
of London properties
Better than
98
%
of London properties
Better than
97
%
of London properties
Overall rating:

8.8

Excellent
301 reviews
Cleanliness
8.6
Facilities
8.4
Location
9.0
Read all reviews >
What travelers say they love:
Location is very close to the station and many shops nearby.
Serena from Hong Kong SAR, China
Family with older children
More about Castletown House Apartments

More about Castletown House Apartments

Castletown House Apartments

Castletown House Apartments is a smart choice for travelers to London, offering a relaxed and hassle-free stay.
Castletown House Apartments offers impeccable service and all the essential amenities to travelers. Keep up with all your communications easily with the serviced apartment's free Wi-Fi. Getting from and back to the airport can be easily arranged with the serviced apartment's airport transfer services. Taxi services provided by Castletown House Apartments makes it easy to plan your day trips, sightseeing, and more around London.
Guests can enjoy convenient available parking right at the serviced apartment. Front desk service is provided at the serviced apartment including luggage storage. For the comfort and health of all guests, smoking is not permitted anywhere within the serviced apartment.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the serviced apartment are equipped with linen service. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator, a coffee or tea maker, instant coffee and instant tea at your disposal.
Castletown House Apartments also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Around the property

Experience London like a true local. An afternoon of browsing the works at The British Museum located 6.4 km away can familiarize you with the local art scene. Don't forget to stop by Tower of London located 9.3 km away, where everyone who visits London wants to have their photo taken.


Around the property

Experience London like a true local. An afternoon of browsing the works at The British Museum located 6.4 km away can familiarize you with the local art scene. Don't forget to stop by Tower of London located 9.3 km away, where everyone who visits London wants to have their photo taken.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 99% of the city's accommodation.
Facilities at this serviced apartment are rated higher than 98% of other accommodations in the city.
Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

7 mentions

Food & Dining

2 mentions

Internet

1 mention

Languages spoken

  • English

Outdoor

  • Bicycles

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Mini golf course
  • Tennis court

Cleanliness and safety

  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol

Services and conveniences

  • Contactless check-in/out
  • Dry cleaning
  • Laundry service
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Car park [nearby]

Available in all rooms

  • Carbon monoxide detector
  • Coffee/tea maker
  • Fire extinguisher
  • First aid kit
  • Free bottled water
  • Hair dryer
  • Heating
  • Internet access – wireless
  • Ironing facilities
  • Kitchenware
  • Linens
  • Microwave
  • Pets allowed in room
  • Shower
  • Smoke detector
  • Towels
  • Visual alarm
  • Wi-Fi [free]
Location
11 Castletown Road, West Kensington, London, United Kingdom, W14 9HE
Exceptional
Location

9

Airports

  • Heathrow Airport (LHR)
    17.3 km 28 min drive
  • London City Airport (LCY)
    17.8 km 58 min drive

Public transportation

  • West Kensington Tube Station
    140 m 1 min walk
  • Barons Court Tube Station
    520 m 7 min walk

Hospital or clinic

  • North End Pharmacy
    20 m

Shopping

  • Camden Market
    7.2 km 30 min drive

Convenience store

  • The Co-operative Food
    80 m 1 min drive

Cash withdrawal

  • ATM
    170 m 2 min walk
What's nearby

Popular landmarks

  • Natural History Museum
    2.3 km
  • V&A - Victoria and Albert Museum
    2.5 km
  • Buckingham Palace
    4.7 km
  • Madame Tussauds London
    5.2 km
  • Big Ben
    5.8 km
  • National Gallery
    5.9 km
  • London Eye
    6.2 km
  • The British Museum
    6.5 km
  • Tower Bridge
    9.3 km
  • Tower of London
    9.3 km

Nearby landmarks

  • North End Pharmacy
    20 m
  • NHS Dental Practice
    70 m
  • West Kensington Tube Station
    140 m
  • Redcliffe Dental Rooms
    230 m
  • Gwendwr Gardens
    260 m
  • Falkland House Health Clinic
    260 m
  • North End Medical Centre
    280 m
  • Queen’s Club
    380 m
  • Court no 7
    400 m
  • The Queen's Club
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 1-3 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property does not have a 24-hour reception. The property will contact guests directly in order to give instructions regarding check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until22:00
  • Check-out from09:00
  • Check-out until10:00
  • Reception open until18:00

Getting around

  • Distance from city center4 miles
  • Travel time to airport (minutes)45

Extras

  • Daily Internet/Wi-Fi fee0 GBP

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges0
  • Number of floors5
  • Number of restaurants0
  • Number of rooms 13
  • Year property opened1900
  • Most recent renovation2012

Parking

  • Daily parking fee25 GBP

Reviews of Castletown House Apartments from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.6
Facilities8.4
Location9.0
Room comfort and quality9.0
Service9.0
Value for money8.7
High score for London
Rating
9+ Exceptional (51)
8-9 Excellent (25)
7-8 Very Good (16)
6-7 Good (0)
<6 Below Expectation (8)
Time of the year
Mar - May (15)
Jun - Aug (21)
Sep - Nov (29)
Dec - Feb (35)
All guests (163)
All languages

Show reviews that mention 

Showing 100 verified guest comments
12345
10.0
Exceptional
Rae-Anne from Australia
Couple
Stayed 14 nights in March 2020

Everything you need for a self-contained stay. Nothing was too much trouble for our proprietor Mark.”

We recently had a two week stay in a lovely self-contained apartment on the ground floor. The location is fantastic, around the corner from West Kensington Underground station, and several convenience stores, restaurants and cafes. This is a residential rather than a tourist area so the streets are very quiet but it is a very short train ride to all the attractions. The apartment we had was spacious and very comfortable. Lots of storage and good use of space. The bedding was good and also comfortable. Great to have a washing machine and dryer and kitchenette. We appreciated that staple items like salt and pepper and plastic wrap for the microwave were provided. Mark was lovely. He was proactive in communicating with us and very responsive when I emailed. We plan to stay here again when we return to London.

Reviewed March 17, 2020

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10.0
Exceptional
Jie from United Kingdom
Group
Stayed 2 nights in August 2019

good location”

Conveniently, the apartment is 2 mins walk to the underground and supermarket. The kitchen is well-equipped with tablewares, pot, pans, oven and also a microwave and we enjoy the cooking time. There are also salt and white pepper, but no oil. Mark is very helpful and friendly. During our stay, the washing machine was broken. Though we didn't have clothes to wash, he offered a service to wash in a laundry shop. Some suggestions here. The blind in the kitchen is not wide enough to protect our privacy. My mom felt very unsafe and made a great effort to cover the seam with various kinds of stuff. Besides, the sound of the clock sounded so loud at night that we didn't sleep well.

Reviewed August 07, 2019

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10.0
Exceptional
Hsin from Taiwan
Group
Stayed 4 nights in June 2019

Excellent ”

Mark is an excellent host, even upgrade my booking to two bedrooms for free. The apartment is spacious and clean, equipped with everything needed. Location is great too. WLking distance to tesco and underground. Overall is the best experience ever.

Reviewed June 12, 2019

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9.6
Exceptional
Sherley from Malaysia
Family with young children
Stayed 8 nights in December 2019

Comfortable Stay”

We checked in earlier than the confirmed timing. The room was still being cleaned so we left our bag and came back later. Mark provided us with a key so when we came back we were able to go straight to our apartment and our bags were already in the apartment. The apartment itself was comfortable for the 3 of us. We were able to cook since there were halal shop around the corner and tesco express and waitrose to buy all the things that we need for cooking. We also love the food at Zara Grill, which is also nearby to the apartment. There are 2 tubes station (District and Piccadily line) nearby which make it easy for us to move around. It is comfortable stay for us and it is easy to get halal food and we will definitely come back to stay.

Reviewed January 05, 2020

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10.0
Exceptional
Julma from Philippines
Group
Stayed 6 nights in January 2020

Great service and place”

Thank you so much, Mark. Your such a wonderful host. We enjoyed and feel worry-less during our whole stay in your unit. All what we needed was there. Near to a tube station, groceries, and the amenities are complete.

Reviewed January 19, 2020

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10.0
Exceptional
Debbie from South Africa
Family with young children
Stayed 5 nights in June 2019

Exceptional”

We had an amazing stay at Castledown. It fitted our requirements perfectly. Ideally situated to the Underground and Tesco shop close by to buy groceries. Mark was helpful and accommodating.

Reviewed July 16, 2019

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9.6
Exceptional
Sarah from Australia
Family with young children
Stayed 5 nights in September 2019

Exceptional”

Was a great apartment. Enough room for everyone. Great having the 2 bathrooms and kitchen . Con was all the stairs! We were on the 3rd floor. It was difficult with our suitcases but we knew about this before we travelled and its just part of all the old buildings in London. One of the bathrooms was tiny and hard to move around in there but was fine as the other one was larger. The location was fantastic. Easy access to the trains, supermarket close by and eating places around too.

Reviewed September 21, 2019

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10.0
Exceptional
Wing from Hong Kong SAR, China
Group
Stayed 4 nights in February 2020

Exceptional”

They are very nice and helpful staff. The apartment is good in facilities and location. I hope to visit again.

Reviewed March 19, 2020

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9.6
Exceptional
Dewi from Brunei Darussalam
Family with young children
Stayed 6 nights in December 2019

Excellent and helpful host”

Great location especially for muslims - grocery store selling halal meats are just nearby. Shops and restaurants are available close to the area. Very near to 2 train stations - within minutes of walking. The host, Mark is very helpful and considerate - allowing us to check out later than the usual time. Will surely come again if visiting London

Reviewed December 25, 2019

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10.0
Exceptional
Hanz from Singapore
Couple
Stayed 4 nights in February 2020

Awesome ”

Nice place to stay .. And my room there's XBOX .. Love it ..

Reviewed February 11, 2020

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9.6
Exceptional
Harriss from United States
Solo traveler
Stayed 2 nights in September 2019

Nice apartment in great location”

Clean, straightforward room in a great location a block from the West Kensington underground stop. All I needed for a great price. Helpful, friendly staff. Seamless experience.

Reviewed September 10, 2019

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9.6
Exceptional
Chika
Family with teens
Stayed 3 nights in March 2019

Perfect! ”

I can’t believe how valuable the apartments were! I definitely recommend that you should stay here!! I’m sure that I will come back again when I will have another chance to visit London!,ヽ(^o^)

Reviewed March 31, 2019

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9.6
Exceptional
Pei from Singapore
Couple
Stayed 5 nights in February 2019

Great location and great host! ”

The host is very responsive and the location is awesome. There are supermarkets nearby which makes it easy for us to cook.

Reviewed March 03, 2019

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8.8
Excellent
Nurul from Singapore
Family with teens
Stayed 6 nights in November 2019

Clean & Convenient”

Mark was really helpful prior to our arrival and helped to arrange airport transfer. My family and I booked the 3 Bedroom apartment so we were placed on the highest floor-Level 3. We understand that its a classic house so we didnt mind climbing up 3 flight of stairs to our room. However, we were grateful for the hospitality as the staff painstakingly lugged our luggages up those stairs for us. Although it wasnt spacious, our apartment is cozy and is well-equipped with kitchen, utensils, washing machine, dryer, iron, games and tv. However, 1 of the windows are unable to open so the room got stuffy. I would suggest to provide a bigger fan for all the rooms. Luckily the winter season helps to ease the room temperature. On the brightside, there are lots of convenience stores a stone’s throw away. We appreciate the halal mini mart & halal kebab store called Zahra (awesome grilled wings), pharmacy, Co-Op and massage & spa too. Do note that you have to pay extra for housekeeping.

Reviewed December 02, 2019

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9.6
Exceptional
Daniele from Italy
Business traveler
Stayed 2 nights in February 2019

Castletown Apt”

Second time here, Mark is always gentle and available for every need the room is like the pics on the site, is in a quite zone full of service near two tube stationed and bus stop

Reviewed February 13, 2019

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9.6
Exceptional
sukilavani from Malaysia
Couple
Stayed 5 nights in November 2019

A pleasant stay ”

well maintained place. easy access by public transport. friendly staff. they made my stay a wonderful and a pleasant one <3

Reviewed October 16, 2020

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9.2
Exceptional
mark from Australia
Couple
Stayed 6 nights in June 2019

Exceptional”

Great location 2mins walk to the tube ,plenty of shops cafes nearby .Room small but had everything you need,manager Mark the manager was extremely helpful during our week long stay , great value for money

Reviewed June 12, 2019

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8.8
Excellent
Feidzal from Singapore
Family with teens
Stayed 3 nights in December 2019

Comfortable stay”

The amenities and facilities were complete. It's like home. My family enjoyed the stay. The host Mark was friendly and helpful. Its near many halal establishments.

Reviewed December 07, 2019

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8.8
Excellent
CHANG from Taiwan
Group
Stayed 2 nights in August 2019

Good location ”

Very close to underground station. However, we surprisingly found that there's only 1 double bed and 1 sofa for 3 people. So we are a little disappointed about this.

Reviewed September 01, 2019

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8.4
Excellent
Mei from Hong Kong SAR, China
Family with teens
Stayed 3 nights in February 2019

The time is comfortable in the Castletown house”

The room has living room and bedroom, the kitchen is well equipped. The place is clean and quiet. I feel safe .

Reviewed February 26, 2019

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