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Catamaran Resort Hotel and Spa
Catamaran Resort Hotel and Spa
Catamaran Resort Hotel and Spa
Catamaran Resort Hotel and Spa
Catamaran Resort Hotel and Spa
Catamaran Resort Hotel and Spa
Catamaran Resort Hotel and Spa

Removed from saved list

8.1

Excellent

61 reviews

61 reviews

Beach2
Swimming Pool1
24-hour front desk1
See map

9.5

Exceptional

Location rating score

Exceptional location
Parking
Available
Popular landmarks
SeaWorld 3.7 km
Old Town San Diego State Historic Park 6.5 km
USS Midway Museum 11.2 km
San Diego Zoo 11.4 km
Balboa Park 11.7 km
Seaport Village 11.8 km
Petco Park 12.9 km
Torrey Pines State Natural Reserve 16.1 km
Coronado Bridge 27.2 km
Nearby landmarks
Mission Beach 190 m
Ocean Front Walk 210 m
Motu Hawaii 240 m
Pilar's Beach Wear 710 m
Law Street Beach 820 m
Buffalo Exchange 840 m
Crystal Pier 900 m
Rocket Fizz Soda Pop & Candy Shop 1.3 km
Meadow Pool 1.9 km
Adult Lagoon Pool 1.9 km

Catamaran Resort Hotel and Spa

3999 Mission Boulevard, Pacific Beach, San Diego (CA), United States, 92109 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Pacific Beach part of San Diego (CA), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous San Diego Zoo. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Private beach

Free Wi-Fi in all rooms!

Hot tub

Sauna

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Shuttle service

Fitness center

Spa

Bicycles

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in San Diego (CA) every 2 minutes on Agoda.com
Value for money7.5
Location rating9.5
Nearest airportSan Diego International Airport (SAN)
Distance to airport8.4 km

Rooms available at Catamaran Resort Hotel and Spa

2 Queen Bay View Studio
...
  • Room size: 40 m²/431 ft²
  • Bay view
  • 2 queen beds
Enter dates to see prices
Queen Room with Two Queen Beds
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 2 queen beds
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Studio with Garden View
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 2 queen beds
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Tower Building Suite King Bed and Sofa Sleeper Bay View
...
  • Room size: 56 m²/603 ft²
  • Balcony/terrace
  • 1 sofa bed & 1 king bed and...
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Garden Room with 2 Queen Beds
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 2 double beds
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Tower King Suite with Bay View
...
  • Room size: 55 m²/592 ft²
  • Bay view
  • 1 king bed and 1 sofa bed
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Tower Studio with Bay View
...
  • Room size: 39 m²/420 ft²
  • Bay view
  • 2 queen beds
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Deluxe 2 Queen Bed Room with Garden View
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 2 queen beds
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Studio Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Tower Room
...
  • Room size: 29 m²/312 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Catamaran Resort Hotel and Spa?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Catamaran Resort Hotel and Spa?

A stay at Catamaran Resort Hotel and Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Catamaran Resort Hotel and Spa has a car park right on site for maximum convenience. Parking is available for a fee of 38 USD per day.

What is the smoking policy at Catamaran Resort Hotel and Spa?

Catamaran Resort Hotel and Spa does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Catamaran Resort Hotel and Spa?

Catamaran Resort Hotel and Spa is located in Pacific Beach, famous for good restaurants such as World Famous, Baja Beach Cafe and Pacific Beach AleHouse.

What popular shopping places are close to Catamaran Resort Hotel and Spa?

Catamaran Resort Hotel and Spa is located in Pacific Beach area which features shopping places such as Motu Hawaii, Pilar's Beach Wear and Buffalo Exchange.

What are popular attractions near Catamaran Resort Hotel and Spa?

Catamaran Resort Hotel and Spa is located in Pacific Beach area, which is famous for attractions such as Ocean Front Walk, Crown Point and Kate Sessions Memorial Park.

What popular beaches are close to Catamaran Resort Hotel and Spa?

Catamaran Resort Hotel and Spa is located in the Pacific Beach area, which includes Pacific Beach, The Promenade at Pacific Beach and Law Street Beach.

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Explore the neighborhood

What people love about Catamaran Resort Hotel and Spa

  • 9.6

    Exceptional

    "This was one of the best resorts we have been to for our Family Vacation!"

    Victoria

    |

    May 12, 2021

  • 10

    Exceptional

    "It was very good experience."

    John

    |

    October 4, 2020

  • 7.2

    Very good
    Staff 

    "Staff is courteous and accommodating."

    Steve

    |

    October 4, 2020

Overall rating:

8.1

Excellent
61 reviews
Cleanliness
7.6
Facilities
8.0
Location
9.5
Read all reviews >
More about Catamaran Resort Hotel and Spa

More about Catamaran Resort Hotel and Spa

Catamaran Resort Hotel and Spa

Never miss a single attraction in San Diego (CA) when staying at Catamaran Resort Hotel and Spa. Getting around in San Diego (CA) is easy when staying at this hotel, strategically placed right in the heart of the city. Enjoy more possibilities on your vacation at Catamaran Resort Hotel and Spa, with its convenient location just 11.4 km from the San Diego Zoo.
Catamaran Resort Hotel and Spa offers impeccable service and all the essential amenities to travelers. Keep up with all your communications easily with the hotel's free Wi-Fi. Shuttle services provided by Catamaran Resort Hotel and Spa makes it easy to plan your day trips, sightseeing, and more around San Diego (CA). Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace. Packing light is possible at Catamaran Resort Hotel and Spa thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service and room service let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator at your disposal.
Catamaran Resort Hotel and Spa also provides a hair dryer in some of its bathrooms for your convenience.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar. For the ultimate convenience, you can even have groceries delivered to your room at Catamaran Resort Hotel and Spa, with their exclusive service.
Catamaran Resort Hotel and Spa offers wonderful recreational facilities for guests to enjoy. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like non-motorized water sports, motorized water sports and wind surfing. Fun in the water is easy with aquatic activities available, like watersports equipment rentals, boats and canoes.
Engage in some easy evening fun with other guests with the hotel's yoga room. Get social at the hotel's games room, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


Around the property

Catamaran Resort Hotel and Spa is the perfect spot to explore San Diego (CA)'s fascinating cultural sights and attractions. An afternoon of browsing the works at USS Midway Museum located 11.1 km away can familiarize you with the local art scene. Enjoy the simple pleasures of an oceanside getaway, with La Jolla Cove located 6.9 km away, where you can turn a good day into a great one with a sea view.

Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Swimming Pool

1 mention

Beach

1 mention

Languages spoken

  • English
  • Spanish

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Canoeing
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Private beach
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Dog-friendly
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Valet parking

Available in all rooms

  • Desk
  • Free bottled water
  • Individual air conditioning
  • Streaming service like Netflix
Food and dining
Restaurants on site

Oceana Coastal Kitchen

  • Cuisine: American
Location
3999 Mission Boulevard, Pacific Beach, San Diego (CA), United States, 92109
Exceptional
Location

9.5

Airports

  • San Diego International Airport (SAN)
    8.4 km
  • McClellan-Palomar Airport (CLD)
    37.5 km

Public transportation

  • Balboa
    4.0 km
  • Clairemont
    4.4 km

Hospital or clinic

  • Urgent Care & More
    5.8 km

Shopping

  • Fashion Valley
    8.5 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • SeaWorld
    3.7 km
  • Old Town San Diego State Historic Park
    6.5 km
  • USS Midway Museum
    11.2 km
  • San Diego Zoo
    11.4 km
  • Balboa Park
    11.7 km
  • Seaport Village
    11.8 km
  • Petco Park
    12.9 km
  • Torrey Pines State Natural Reserve
    16.1 km
  • Coronado Bridge
    27.2 km

Nearby landmarks

  • Mission Beach
    190 m
  • Ocean Front Walk
    210 m
  • Motu Hawaii
    240 m
  • Pilar's Beach Wear
    710 m
  • Law Street Beach
    820 m
  • Buffalo Exchange
    840 m
  • Crystal Pier
    900 m
  • Rocket Fizz Soda Pop & Candy Shop
    1.3 km
  • Meadow Pool
    1.9 km
  • Adult Lagoon Pool
    1.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-21 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 22 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

The property

  • Number of rooms 313

Parking

  • Daily parking fee38 USD
Property announcements

Please note: The hotel allows only 1 room per reservation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Catamaran Resort Hotel and Spa from real guests

Provided by verified guests of Agoda
8.1
/
10
Excellent
Cleanliness7.6
Facilities8.0
Location9.5
Service8.4
Value for money7.5
High score for San Diego (CA)
Rating
9+ Exceptional (10)
8-9 Excellent (2)
7-8 Very Good (4)
6-7 Good (1)
<6 Below Expectation (5)
Time of the year
Mar - May (7)
Jun - Aug (7)
Sep - Nov (7)
Dec - Feb (1)
All guests (61)
All room types
All languages

Show reviews that mention 

Showing 22 verified guest comments
12
10.0
Exceptional
John from United States
Family with young children
Garden View Studio with 2 Queen Beds
Stayed 3 nights in September 2020

Exceptional”

It was very good experience. Go there especially if u are with kids. Ocean is calm, beach sofas are free. Rental service workers are amazing and helpful. Pool size is good, but pool was not very clean. Parrots, ducks, nature is amazing. Food is good. we tried pizza, sushi, tortilla soop, salads.

Reviewed October 05, 2020

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10.0
Exceptional
Esteban from United States
Family with teens
Garden Room with 2 Queen Beds
Stayed 1 night in October 2020

Captivating Stay!!”

Catamaran exceeded expectations in every way for us! Every time we explored the property we found fun and exciting features that make this resort a must if you are visiting the area and need a place to stay, exceptional staff, private beach, extremely clean rooms, and fabulous property.

Reviewed October 27, 2020

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10.0
Exceptional
Dale from United States
Family with teens
Garden View Studio with 2 Queen Beds
Stayed 1 night in July 2020

Fantastic Hotel”

We spent the 4th of July holiday at the Catamaran resort with our children and several of our friends. The hotel was very responsive to any special requests we had. The hotel was strictly enforcing the mandatory mask policy and had hand sanitizing stations throughout the hotel. We felt very safe during our stay. Our kids absolutely loved the hotel and the location, with easy access to both Mission bay and Mission beach. We are already planning our return visit.

Reviewed July 09, 2020

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Thank you for joining us for the 4th of July weekend! We are delighted to hear that you enjoyed your stay and felt safe! We appreciate your kind words and look forward to welcoming you back again soon!

Responded July 10, 2020
Catamaran Resort Hotel and Spa
9.6
Exceptional
Julio from United States
Family with young children
Garden Room with 2 Queen Beds
Stayed 3 nights in September 2020

Great destination!”

My family and I came here because it was recommended to us by friends. The entire stay was a great experience! The grounds are beautiful, being able to walk to a beach that was calm for our 3 year old was wonderful! Location is great, we were able to take short drives to visit the zoo and sea world. The hotel rooms were not anything jaw dropping but the overall experience of the hotel was great. Staff was very friendly and accommodating. Even with current events and conditions today the hotel has made some adjustments that help make guests feel comfortable.

Reviewed September 26, 2020

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10.0
Exceptional
Sean from United States
Couple
2 Queen Bay View Studio
Stayed 1 night in March 2020

Great staff, hotel and location!”

The staff here is super friendly, the place is amazing (kind of makes you feel isolated from the world down in the courtyard), and the location is right on the beach!

Reviewed March 23, 2020

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Thanks for staying with us. We appreciate your kind words and hope to welcome you back again soon!

Responded July 07, 2020
Catamaran Resort Hotel and Spa
9.6
Exceptional
Victoria from United States
Family with young children
Garden Room with 2 Queen Beds
Stayed 5 nights in May 2021

Beautiful Resort!!!”

This was one of the best resorts we have been to for our Family Vacation! The landscaping was so lush and green. Lots of gorgeous plants, trees, ponds and waterfalls. It felt very tropical, and refreshing. The close interaction with the parrots was a plus, and being able to walk the beaches was wonderful. The location is Perfect!!!

Reviewed May 12, 2021

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Thank you for choosing the Catamaran Resort Hotel and Spa. We're glad you had fun here at our tropical oasis and hope to welcome you back again in the near future.

Responded August 14, 2021
Catamaran Resort Hotel and Spa
10.0
Exceptional
Matthew from Japan
Family with young children
Garden Room with 2 Queen Beds
Stayed 3 nights in July 2019

PB What Up!”

The beach, the bars, the babes, the brews, the BBQs, the boats, the banana splits, the bros, the buds, the budweisers! SD and Catamaran have it all!

Reviewed August 13, 2019

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We are so happy to hear that you enjoyed your experience at the Catamaran Resort Hotel and Spa, a tropical hideaway in San Diego’s Pacific Beach community. We hope to welcome you back again soon, Matthew!

Responded August 14, 2019
Catamaran Resort Hotel and Spa
8.8
Excellent
Melissa from United States
Family with teens
Garden Room with 2 Queen Beds
Stayed 1 night in May 2020

Loved that Id was right by the water ”

My reason For this stay was because there was a riot and looting going on in Downtown San Diego. I live right in the city and needed to get out. My biggest concern was to find a place that I could go while at the same time being scared of the coronavirus. The staff were continuously wiping down everything in the lobby with sanitizer. The staff all wore masks. We had a patio facing the garden. It was beautiful and felt like we were in a small paradise. The sand and bay is at the hotel. You walk through the lobby and you are right at the water. The rooms are dated. it brought me back to the days when I vacationed with my parents in the 80’s. It has some kind of throw back nostalgic Brady bunch vacation in Hawaii Feel. I kinda loved it! when it comes to cleanliness and sanitizing during a virus pandemic. The rooms were cleaned, but I feel they were not completely following a good Covid19 protocol.toilet paper was not a new roll. all amenities should be new. UV light should be used on all.

Reviewed June 09, 2020

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Thank you for taking the time to share your experience with us, Melissa! We are delighted to hear that you enjoyed your stay. We appreciate your feedback and have shared it with our team. Thank you again, and we hope to welcome you back again soon.

Responded July 07, 2020
Catamaran Resort Hotel and Spa
9.2
Exceptional
Greg from United States
Family with young children
Garden View Studio with 2 Queen Beds
Stayed 5 nights in July 2019

Perfect location”

This is the second time we have stayed here. We love it. Perfect location, bike rides on the bay, walk to the beach in no time, awesome pool, feels like you are in Hawaii, employees are awesome. It is showing its age a bit in the rooms, but we still love it. The grounds alone and location make it worth it.

Reviewed July 27, 2019

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We are thrilled to have you as a returning guest, Greg! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forwarding to hosting you again soon.

Responded August 07, 2019
Catamaran Resort Hotel and Spa
9.6
Exceptional
Antonio from United States
Family with young children
Garden Room with 2 Queen Beds
Stayed 2 nights in May 2020

Exceptional”

Staff was wonderful

Reviewed May 26, 2020

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Thank you for staying with us and we hope to welcome you back again soon!

Responded July 07, 2020
Catamaran Resort Hotel and Spa
8.8
Excellent
Mina from United States
Family with young children
2 Queen Bay View Studio
Stayed 3 nights in July 2020

Nice hotel with excellent location”

Everything was good but the buildings are old. the whole hotel needs renovation

Reviewed June 04, 2021

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Thank you for choosing the Catamaran! While we are happy to hear that you enjoyed our resort location, we are truly sorry to hear about other aspects of your stay. We have shared your feedback with management and hope that you will afford us another visit in the near future.

Responded August 18, 2021
Catamaran Resort Hotel and Spa
7.6
Very good
Kathleen from United States
Group
Garden Room with 2 Queen Beds
Stayed 2 nights in May 2020

Very good”

We booked this Staycation with friends to celebrate a birthday, when we booked the pool was open, then I heard it got closed down, I know the hotel couldn't do anything about that but maybe let guest know or give a small treat in our room? Just a thought

Reviewed May 27, 2020

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Thank you for staying with us. We appreciate your feedback and have shared it with the team. We hope we get the opportunity to welcome you back again.

Responded July 07, 2020
Catamaran Resort Hotel and Spa
7.2
Very good
Steve from United States
Family with teens
Garden Room with 2 Queen Beds
Stayed 2 nights in October 2020

Great location ”

Location is perfect. Access to the bay is ideal. Hotel itself is old and musty and you can see and smell it. Restaurant is nice and convenient but pricey. Staff is courteous and accommodating. Hotel definitely needs and updo. We would absolutely return because of the access to the bay.

Reviewed October 04, 2020

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6.4
Good
Ledia from United States
Family with teens
Garden Room with 2 Queen Beds
Stayed 1 night in July 2021

Good”

When we arrived they tried to give us a different room than what we requested and paid for. We then had to wait six hours for our room to be cleaned and we were among several families waiting and upset. They have many fun things to do but if you are not first to get to them then you will miss out. Their restaurant food options for adults is minimal and you must make a reservation days in advance or you will have to drive somewhere else to eat. The location to the beach is amazing.

Reviewed July 28, 2021

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We love impressing our guests and are truly sorry to hear that you experienced otherwise. We have many room types available and apologize for any miscommunication. On the note of check-in, we work diligently to ensure that we meet our guaranteed check-in time of 4 pm and are truly sorry to hear that we may have missed the mark. We have shared your feedback with management and hope that you will afford us another chance in the near future because we would very much appreciate the chance to leave you with fonder memories.

Responded August 18, 2021
Catamaran Resort Hotel and Spa
7.2
Very good
Lindsey from United States
Family with young children
Garden Room with 2 Queen Beds
Stayed 2 nights in October 2020

Very good”

Very dated!

Reviewed October 05, 2020

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5.6
Arlene from United States
Family with young children
Garden Room with 2 Queen Beds
Stayed 1 night in September 2020

Great location, needs a lot of work”

Great location, we loved the bay, water sports and movie night. But the hotel is very dated it needs a lot of updating. The room smelled very old and musty. I couldn’t sleep it was too strong. Even with the sliding door open and ac on. Bummer, the website made it look great, false advertising.

Reviewed September 15, 2020

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5.6
Andrea from United States
Family with young children
Garden Room with 2 Queen Beds
Stayed 2 nights in July 2020

Location”

Great location but our room had spiders and dusty a lot of mosquitos at night came in. There were a bunch spider webs in lobby area which was surprising because you felt like you were on a tropical resort when you walked in.

Reviewed July 18, 2020

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Thank you for taking the time to share your experience with us, Andrea. We are delighted to hear that you enjoyed the resort location. Being located on the water keeping spiders and insects off the external areas of the building during the summer months is a more difficult task but one we do our best to address daily. We appreciate your feedback and have shared it with management. Thank you again, and we hope to welcome you back again soon!

Responded July 21, 2020
Catamaran Resort Hotel and Spa
4.4
Gabriel from United States
Family with teens
2 Queen Bay View Studio
Stayed 1 night in May 2020

The location Ok and lumpy The ladies at the front desk very rude ”

The beds were old and lumpy and the ladies at the front desk were not nice at all. The location is perfect

Reviewed May 13, 2020

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Thank you for staying with us. We strive to create an exceptional experience of each and every guest and truly sorry you experienced otherwise. We have shared your feedback with our team. Thank you again, and we hope we get the opportunity to welcome you back for a much-improved stay.

Responded July 07, 2020
Catamaran Resort Hotel and Spa
3.6
Amanda from United States
Couple
2 Queen Bay View Studio
Stayed 1 night in May 2020

Horrible experience ”

Probably the worst hotel experience I’ve ever had, especially paying the kind of money that I did. I was harassed by hotel staff and security multiple times, once for moving a chair in the pool area, BY THE OWNER who cussed at me and kicked me out. The other when I got a noise complaint at 10 PM that was not valid because I only had some music playing on my phone, when the people above me were throwing a whole party and slamming balcony doors until 4 AM. The staff/security never responded to any of my complaints. The room service food was terrible as well, DO NOT get the chicken tortilla soup🤢 The only good thing about this “resort “ is the location, everything else was outdated down to the bedding which was very uncomfortable too!

Reviewed May 04, 2020

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We love impressing our guests, and we’re sorry to see that we fell short of winning you over on your recent stay. We hope we get the chance to earn your trust back and afford us another chance.

Responded July 07, 2020
Catamaran Resort Hotel and Spa
3.6
Armel from United States
Family with young children
2 Queen Bay View Studio
Stayed 3 nights in June 2021

Acceptable”

This place needs a renovation.

Reviewed June 24, 2021

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Thank you for staying with us and we appreciate you sharing your feedback. We hope we get the chance to welcome you back again in the near future.

Responded August 18, 2021
Catamaran Resort Hotel and Spa
12
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