![Swimming pool [outdoor], Citadines Cebu City in Cebu](http://pix10.agoda.net/hotelImages/9797253/-1/254ebc4967dd920c0eaed61afddf586e.jpg?ca=9&ce=1&s=1024x768&isSkia=true "Swimming pool [outdoor], Citadines Cebu City in Cebu")
This property is in high demand!
5 travelers have booked today.
2021
Citadines Cebu City
Baseline Center, Juana Osmena Street,, Cebu City, Cebu, Philippines, 6000 - See map
Make your best journey to Cebu with the promised standard of Ascott Cares, and enjoy car park free of charge. Strategically situated in Cebu City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Highlights
Ascott Cares
Our Commitment to Wellness, Cleanliness and Sustainability
Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
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Facilities
Front desk [24-hour]
Airport transfer
Pets allowed
Car park
Swimming pool [outdoor]
Golf course [on-site]
Free Wi-Fi in all rooms!
Check-in/out [express]
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/9797253/-1/254ebc4967dd920c0eaed61afddf586e.jpg?ca=9&ce=1&s=512x384)
here is a really nice hotel!!!!”
일단, 너무너무너무 깨끗합니다~ 직원들 친절한거야 당연하구요! 호텔룸도 좋지만 더 좋은건 호텔 시설..수영장보고 깜짝 놀랬어요~ 원래 사진은 다 좋아보이니까 당연히 이용할 생각없었는데 체크아웃 하는 날 우연히 수영장을 본겁니다ㅠㅠ싱가폴에 마리* 처럼 뷰도 좋구요,썬베드도 좋고,뭣보다 물이 상당히 깨끗하게 관리되어있었어요. 애들 풀장 따로(0.6m),어른 따로(1.38m)~ 구명조끼도 빌려주고 수영장 옆에 통 유리로 되어있는 헬스장 및 요가도 할 수 있어요~ 미리 살펴봤다면 맥주마시면서 플라밍고 튜브타고 놀고 운동도 하고 호텔 레스토랑이 맛있어서 하루를 호텔에서 보내도 좋았을 것을요ㅠㅠ엄청 아쉬웠어요ㅠㅠ..스쿠버 다이빙 따러 세부를 방문하거라 다음 다이빙 자격 따러올때 꼭 재방문 할껍니다!!^^^ 아, 그리고 여기는 특이하게 9층이 로비입니다ㅋㅋ 체크인,아웃하는 곳이 9층이라도 당황하지말아요~^^^ㅋㅋ수영장도 9층에 있어요! ㅋㅋ조식 먹는 곳이 1층입니다^^^ First of all, it's very, very clean~ The staff is kind, of course! The hotel room is good, but the hotel facilities are better.I was surprised when I saw the pool.I didn't mean to use the pictures because they looked good, but I happened to see the swimming pool the day I checked out.Like Marie in Singapore, the view was good, the sunbed was good, and the water was pretty clean. Children's pool (0.6m), children's pool (1.38m)~ You can rent a life jacket and do yoga and a glass gym next to the swimming pool. If you looked ahead, you could have had a beer, played on a flamingo tube, exercised, and had a good hotel restaurant, so you could have spent a day in a hotel.It was really sad.Visit Cebu for scuba diving. I will visit you again when I get my next diving license!^^^ Oh, and this is the lobby on the 9th floor.lol Check-in, don't panic even if you're on the ninth floor.There is also a swimming pool on the 9th floor! Kkkkk, breakfast place is on 1F.^^^
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Dear Eunji, Greetings! Thank you for posting your review! We really appreciate your time. We are very happy that you enjoyed your overall experience with us. We hope to see you soon. Best regards, Guest Services
THE BEST!”
It’s really worth price! The room is neat and clean and has a good design. 😍 we enjoyed the facilities.. the infinity poop with nice city view, the gym, the mini kitchen and fridge inside the room too! It’s our actually 2nd time booking here. We love it here the first time we booked in citadines! We also love the yummy complimentary breakfast at abaca baking company in the ground floor. Everything is perfect.
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Dear Marianna, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Once again, thank you for your valued patronage we hope to see you again. Stay safe! Best regards, R.Mulat Residence Manager
Will definitely book again”
The staffs at Citadines are friendly and approachable. I just didn't like the 2 things which are: 1. internet which is really slow (can't handle my meeting but good thing there are workplaces nearby) and 2. breakfast at abbaca - food was good however my only issue is I just asked plain water (i don't want the infused water) and the staff asked me if I just got there and never got it until I get my next breakfast the next day and asked it on another person.
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Dear Dustin, Thank you for taking the time in writing us a review! We are delighted to know you had a wonderful time during your stay with us. Please know that all your comments are taken into account and we have shared this with the departments/partners concerned for improvement. Once again, we appreciate your feedback and we look forward to your next visit here at Citadines Cebu City! Best regards, Abegail Nicolas Guest Service Manager
Cebu’s best!! ”
We spent two nights here and everything was excellent. The location is on the center of the city, the room is spacious, neat & relaxing. They are also pet friendly. The staff were all approachable & accommodating. The food was a deli. I would definitely recommend this hotel to my family and friends. It’s worth the price. Thank you Citadines & We will see you again soon!
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Dear Joannie, Thank you for taking the time in giving us an excellent rating and a wonderful review! We are delighted to know you had wonderful moments during your stay with us. Your kind words will surely be passed on to the rest of the team and this will definitely inspire them. Please know that we are all looking forward to welcome you back here at Citadines Cebu City! Best regards, Abegail Nicolas Guest Service Manager
Highly Recommended !!”
Yes, the hotel is a bit pricy compared to those available in the market, However, the service I have experienced as a first time guest in Citadines Cebu City was fantastic! the Hotel room is heavenly and very comfortable, The breakfast meal is delightful, Location is very convenient and the staff as well as the service provided was really good... It was a very pleasant experience! Thank you Citadines Hotel- Cebu City
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Dear Alixandrei, It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivate us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back to any one of our serviced residences. Best regards, R.Mulat Residence Manager
Best in the city. ”
Me and my husband, loves staying at citadines, because it has all things we needed. Utensils are complete and also the cooking set, my husband was able to cook foods that we like to eat. The bed and the pillows are very soft, its like were just in the comfort of our own home kinda vibe. Plus, the robinsons supermarket is also available on the building so it was very accesible for us. Would definitely recommend this place.
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Dear Gemma, Thank you so much for posting your amazing review about your recent stay here at Citadines Cebu City! We are glad that you enjoyed the hotel and the services and how convenient it is for everyone. We wish to see you again in the near future. Best regards, Guest Services
Great Value!”
I had Citadines Hotel as my main stay in Cebu, just a back story : I landed from Dubai and stayed in Citadines then after I had to leave for other trips with in Visayas, I have already booked my next stay with them and coz of this they let me store my big luggage - it gave me freedom to do my short trips as a back packer, which was really convenient and I know my things will be kept safe and secured, it made me travel at ease , that was really a definite plus point! then I got back in Cebu and stayed with Citadines again - they became my home in Cebu until I left bound for Dubai again.. it made my short vacation very convenient and easy going.. Service is top notch, staff are very helpful, the room I stayed in was fabulous! Thank you Citadines Hotel-Cebu!
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Dear Alixandrei, Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Citadines Cebu City! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you again for choosing to stay with us and we look forward to having you back soon. Best regards, R.Mulat Residence Manager
Perfect hotel”
Panoramic view of Cebu. Amazing kitchen and everything and love the location. Its got everything and very near to grocery, fastfood and other restaurant. All u need to do is judt go down and u got it all. Will come back here and highly recommend it
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Dear Gwendolyn, Thank you for taking the time in writing us a review! We are delighted to know you had a wonderful time overall whilst your stay! We all look forward to your next visit here at Citadines Cebu City! Best regards, Abegail Nicolas Guest Service Manager
Exceptional”
The food is beyond yumminies!! Very delicious!!! The staff are very accommodating. The place is amazing! We had a great time! Till next time.
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Dear Princess, Thank you for taking the time in writing us a review! We are delighted to know you appreciate our associates' customer service so as the food with our partner in food and beverage which is Abaca. This will surely be shared with them. We look forward to your next visit here at Citadines Cebu City! Best regards, Abegail Nicolas Guest Service Manager
Amazing facilities and Staff (as always)”
I stayed at Citadines during the start of the pandemic lockdown. I can always remember the friendly and excellent customer service I had with them for the 2 months I stayed. This was the reason why I got excited to stay again at Citadines. I got curious if the service was still the same. I was not surprised at all. I still experienced the same friendly and excellent customer service. It's not even a question if I'm going to stay again with them, because I will definitely book and stay again. Awesome! :)
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Dear Ralph, Wow! Thank you for your loyalty and for your commendation to the whole team. We always thrive to ensure that we provide excellent service to our valued guests. Again, thank you for trusting our brand. We sincerely hope that we will see you again soon. Best regards, Guest Services
Simply spectacular!”
Wow. Just wow. Simply put - without a doubt one of the best places to stay in the City. Already stayed twice in this condotel and I can say that everything is close to perfect. ROOM: The moment you step in, you'll be amazed at how clean the aesthetic of the room is. It is simple, functional, and cozy . The fully equipped kitchen is amazing, bonused with a full size refrigerator. Can't ask for anything more. One area of improvement could be better cleaning of the windows to see the amazing view of the mountains better. STAFF: I've booked a lot of hotels and none, let me say that louder, NONE had treated me better than the people at Citadines- from ground security, to lobby, to restaurant, EVERYONE IS SMILING AND FRIENDLY. As a young Filipino traveler I am not accustomed to this type of treatment as I usually find staff only really helpful towards foreigners or rich looking Pinoys, half joke. The Citadines staff has won my heart over and renewed my love for hotels and staycations LOCATION: Perfect jumping point for just about anywhere. Ayala mall is a 60-peso taxi away and 100php for sm city. The hotel itself has an amazing restaurant- Abaca Baking Company. In the complex you have a Robinsons supermarket for groceries, tons of food options like milktea (BTS), snacks (Ministop, Potato Corner, Bo's Coffee), and even a korean bbq place. If you hadn't caught on yet, I ABSOLUTELY LOVE THIS PLACE. And I can't recommend it enough. Stay awesome Citadines. Hope to stay with you again soon.
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Dear Dayle, Greetings from Citadines Cebu City! Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team. Feedback such as yours inspire us to continually provide and improve the level of service that residents have come to expect. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again to stay with us at Citadines Cebu City. Sincerely, Nanette Moreno Residence Manager
Exceptional”
It has a clean room and nice interior design. It is very accessible when in Cebu. There are lots of restaurants near it. Also supermarket is just a few steps aways.
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Dear Sue, Thank you for taking the time in giving us an outstanding rating and a fantastic review! We are delighted to know you enjoyed our room and location. We are all looking forward to your next visit here at Citadines Cebu City! Best regards, Abegail Nicolas Guest Service Manager
Friendly hotel staff, convenient location and amenities”
The best thing that I loved was the staff. All of them are super friendly and helpful. I've been to other Citadines hotels (Pasay), and they're always friendly. I'm new to cebu and I need information and they are always helpful. They gave me information on how to get around with the public transportation, and helped us find the events that are happening around cebu. They even called up some people to verify if they indeed have events. I would give them 5 stars just for the staff alone! The location is super nice. There is a quite big supermarket downstairs you can buy everything you need. There are also ATM machines at the lobby. In a short walking distance, you lots of restaurants from fine dining to affordable. Walk a bit further and you reach Fuente Circle which is a landmark and makes it easy to commute. Mango Square is near by with even more restaurants and evening entertainment. Breakfast was also great! They have a wide variety of phillipine food, breads and fruits.
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Dear Alvin, Greetings! Thank you for posting your review! We really appreciate your time. We are very happy that you enjoyed your overall experience with us. We hope to see you soon. Best regards, Guest Services
Excellent location”
Very comfortable clean room in an excellent location.
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Dear Stephan, Thank you for taking the time in writing us a review! We are delighted to know you had a wonderful time during your stay. We all look forward to your next visit here at Citadines Cebu City! Best regards, Abegail Nicolas Guest Service Manager
Perfect ”
We were staying in the hotel for 2 nights everything was perfect, staff were friendly and helpful, everyone can speak English. The room was very clean and exactly the same as in the pictures. There is everything that you might need. Pool was clean and there’s a nice view. The pool is open from 6am to 10pm. The location was good as well, 5 minutes walk to the Main Street with bars, restaurant and clubs. Downstairs there is a supermarket, a few cafes and a hotel restaurant where there was served a delicious breakfast. Definitely will come back one day.
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Dear Koliasnikova, Greetings! Thank you so much for sharing your thoughts about your stay with us. We are so happy that you had an amazing experience with us. We cannot wait to welcome you back again in the near future. Best regards, Guest Services
Exceptional”
It was a nice staycation for my husband and I. Many facilities in the room . There are kitchenwares you can use. The room was spacious though we requested via email for a queen sized bed but we were given a room with two single beds but it was still good. The staff are very corteuos, polit and friendly.
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Dear Hanna, Thank you for choosing to stay with us during your visit in Cebu! We are delighted to know you had a great time with your husband whilst your stay here! Please accept my sincerest apologies for the wrong bed type given to you initially. Please know that we are solidifying our processes so we won't be making the same mistake. We still look forward to having you back here at Citadines Cebu City! Best regards, Abegail Nicolas Guest Service Manager
Spacious, Clean, and Friendly”
The most amazing hotel in Cebu City. This is very highly recommended. All staff were great, the pool was awesome! Breakfast is one of the best. This is my faborite hotel in Cebu right now.
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Dear Daniel, Thank you for taking the time in writing us such a heartwarming review! We are delighted to know you highly recommend our hotel. Your kind words about our associates will definitely be shared to them. We are honored to be your favorite hotel in Cebu City and we look forward to welcome you back here at Citadines Cebu City on your next visit. Best regards, Abegail Nicolas Guest Service Manager
One of the best hotels in Cebu...”
Everything is perfect! Location , staff, Service,cleanliness , ambiance !!! LOVE it..
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Dear Katherine, Thank you for taking the time in giving us an outstanding rating and review! We are delight to know you appreciate the location, our associates' customer service, cleanliness and ambiance. We are all looking forward to welcome you again on your next visit here at Citadines Cebu City! Best regards, Abegail Nicolas Guest Service Manager
Exceptional”
Courteous staff; big rooms with kitchenette where one can cook if you want; hearty breakfast; plenty of restaurant choices around the area, near the downtown.
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Dear Dimple, Thank you for taking the time in writing us a review! We are delighted to know you had a wonderful experience during your stay with us! We all look forward to your next visit here at Citadines Cebu City! Best regards, Abegail Nicolas Guest Service Manager
Life, the Citadines way -or- how the future whispers Citadines”
Whoever thought of Citadines' concept knew what (s)he was doing: to create a hospitality experience at 3-star hotel prices that would be impossible to beat. It starts at entering the anonymous building: the doorman greets you as if you've lived there all your life. Step into the talking elevator and exit at your floor. Cross the corridore and sense the interior breathing tranquility and elegance. Enter your room and step into your apartment with separate bedroom, bathroom, kitchen and lounge. Once settled, I realized how clever the available space was utilized to create the illusion of a private residence. The design of the interior is perfectly matched and emphasizes the immediate sensation of feeling at home. But no home is any good without facilities within reach. So, take the elevator down to ground floor, and there you find the ATM plus a few restaurants. Just down the building in the basement is your Robinson supermarket. Life doesn't get any better then this.
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Dear Derek, Greetings! Thank you so much for sharing your detailed your review about the facilities and services. We are pleased to know that you enjoyed your experience with us. We cannot wait to welcome you again in the near future. Best regards, Guest Services