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Bed, Citadines Holborn-Convent Garden London in London
1 Bedroom Apartment - Room plan, Citadines Holborn-Convent Garden London in London
Lobby, Citadines Holborn-Convent Garden London in London
Lobby, Citadines Holborn-Convent Garden London in London
Citadines Holborn-Convent Garden London
Bathroom, Citadines Holborn-Convent Garden London in London
Bathroom, Citadines Holborn-Convent Garden London in London

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8.0

Excellent

741 reviews

741 reviews

Housekeeping24
Shops3
Kitchen1
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Rosewood London Slow Food & Living Market
30 m
Sir John Soane’s Museum
110 m
Soan Museum
130 m
Church of Saint Anselm & Saint Cecilia
170 m
Conway Hall
210 m
Popular landmarks
The British Museum
620 m
National Gallery
1.2 km
London Eye
1.6 km
Big Ben
1.9 km
Buckingham Palace
2.5 km
Closest landmarks
Polski Bar
50 m
Your Doctor Your Dentist
60 m
Gordon Square
290 m
All Star Lanes
290 m
Old Curiosity Shop
300 m

Citadines Holborn-Convent Garden London

94-99 High Holborn, Bloomsbury, London, United Kingdom, WC1V 6LF - See map

Make your best journey to London with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Strategically situated in Bloomsbury, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property features fitness center to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

120 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Fitness center

Game room

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money7.7
Distance to city center0km
Location rating9.2
Nearest airportLondon City Airport (LCY)
Distance to airport11.7 km

Rooms available at Citadines Holborn-Convent Garden London

Excellent
Room comfort & quality

8.3

Studio
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed or 2 single be...
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1 Bedroom Apartment
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed and 1 sofa bed
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Studio Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Premier Apartment One Bedroom
...
  • Kitchenette
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1 Bedroom
...
  • Kitchenette
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Room Assigned on Arrival
...
  • Kitchenette
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Studio Premium
...
  • Kitchenette
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DELUXE HOUSE APARTMENT
...
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    Club Studio (Apartment)
    ...
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      Room Capacity 5
      ...
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        Frequently asked questions

        What is the average travel time to a nearby airport from Citadines Holborn-Convent Garden London?

        The average travel time to get from Citadines Holborn-Convent Garden London to the airport is 70 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

        What public parks are close by Citadines Holborn-Convent Garden London?

        While remaining at Citadines Holborn-Convent Garden London, indulge in your early morning or evening stroll at nearby park which include Regent Square, Judd Street Open Space, and Crabtree Fields.

        What is Citadines Holborn-Convent Garden London pet policy?

        Citadines Holborn-Convent Garden London's additional pet policy indicates that the weight/size limit is 88 lbs and the number of pets allowed per room is more than 5. Please contact the property for more information regarding pet policy.

        How long do travelers usually stay at Citadines Holborn-Convent Garden London?

        Verified past guests that have stayed at Citadines Holborn-Convent Garden London had an average nightly stay of 3 nights at this property.

        What payment options are accepted at Citadines Holborn-Convent Garden London?

        Citadines Holborn-Convent Garden London accepts up to 5, with payment card options including UnionPay, MasterCard, Visa, and American Express.

        What is the typical rating that past Families with young children have given to Citadines Holborn-Convent Garden London?

        Verified families with young children that have stayed at this property have given Citadines Holborn-Convent Garden London an average rating of 8.0. You can look up more in depth customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

        What is the average rating that verified Families with older children have given to Citadines Holborn-Convent Garden London?

        Past families with older children that have stayed at this property have given Citadines Holborn-Convent Garden London an average rating of 7.8. You can search for more in depth customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

        What restaurants are close by Citadines Holborn-Convent Garden London?

        Citadines Holborn-Convent Garden London’s community is Bloomsbury which includes popular restaurants such as Pret, Sarastro, and Abeno.

        What time is check-in and check-out at Citadines Holborn-Convent Garden London?

        Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.

        See map

        Explore the neighborhood

        What people love about Citadines Holborn-Convent Garden London

        • 9.6

          Exceptional
          Cleanliness

          "Staff are friendly and the room is clean and adequate sized as well."

          Clarise

          |

          November 28, 2022

        • 7.2

          Very good
          Staff 

          "Not cheap, bu t place was clean and staff were good."

          Steve

          |

          November 11, 2022

        • 10

          Exceptional
          Location

          "Close to many main attractions and 2 minutes walk to the underground, sweet!"

          Ester

          |

          March 3, 2023

        Overall rating:

        8

        Excellent
        741 reviews
        Cleanliness
        8.0
        Facilities
        7.6
        Location
        9.2
        Read all reviews >
        What travelers say they love:
        The hotel facilities are very nice and the location is excel...
        Carol from Canada
        Couple
        More about Citadines Holborn-Convent Garden London

        More about Citadines Holborn-Convent Garden London

        Citadines Holborn-Convent Garden London

        Get the most from an urban escape in London when you book a room at Citadines Holborn-Convent Garden London. Located right in the city center, Citadines Holborn-Convent Garden London saves you time and travel by letting you wake up right in the heart of the best neighborhood. Go beyond the touristy and get deeper into the offerings of London with a stay at Citadines Holborn-Convent Garden London, located merely 1.6 km from London Eye.
        Citadines Holborn-Convent Garden London provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience.
        Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
        Each guestroom at Citadines Holborn-Convent Garden London is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Citadines Holborn-Convent Garden London include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
        The hotel also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


        Dining and things to do

        Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Citadines Holborn-Convent Garden London. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. Citadines Holborn-Convent Garden London has vending machines that provide round-the-clock refreshment, at low cost.
        Enjoy the countless activities offered at Citadines Holborn-Convent Garden London. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


        Around the property

        One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Engage in the city's best art at The British Museum located 610 m away, where you can learn about the local art scene and buy original works. Get a photograph of yourself in front of Tower of London located 3.1 km away, a must-see for anyone visiting London.

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        Amenities and facilities

        Very good
        Facilities

        7.6

        Most talked about facilities

        Housekeeping

        46 mentions

        Breakfast

        16 mentions

        Internet

        12 mentions

        Food & Dining

        6 mentions

        Languages spoken
        • English
        • Arabic
        • French
        • German
        • Italian
        • Polish
        • Portuguese
        • Spanish
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Fitness center
        • Game room
        Cleanliness and safety
        • Anti-viral cleaning products
        • Body thermometer
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Sterilizing equipment
        • Temperature check for guests and staff
        Dining, drinking, and snacking
        • Breakfast [buffet]
        • Breakfast [continental]
        • Coffee shop
        • Kitchen
        • Vending machine
        Services and conveniences
        • Air conditioning in public area
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Heating in public area
        • Invoice provided
        • Laundromat
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        • Xerox/fax in business center
        For the kids
        • Family room
        Access
        • Buzzer/wireless intercom
        • Cat-friendly
        • CCTV in common areas
        • Check-in/out [express]
        • Check-in [24-hour]
        • Dog-friendly
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • pet bowls
        • Pet-friendly [charges apply]
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Service animals are welcome
        • Smoke alarms
        • Soundproof rooms
        Getting around
        • Airport transfer
        • Bicycle parking
        • Car park [charges apply]
        • Car park [nearby]
        • Car park [on-site]

        Food and dining

        Breakfast options
        • Continental

        Location

        94-99 High Holborn, Bloomsbury, London, United Kingdom, WC1V 6LF
        Exceptional
        Location

        9.2

        Airports
        • London City Airport (LCY)
          11.7 km
        • Heathrow Airport (LHR)
          23.9 km
        Public transportation
        • Holborn Tube Station
          120 m
        • Chancery Lane Tube Station
          490 m
        Hospital or clinic
        • Your Doctor Your Dentist
          60 m
        Shopping
        • Camden Market
          3.2 km
        Convenience store
        • Sainsbury's Local
          160 m 1 min drive
        Cash withdrawal
        • ATM
          120 m 1 min drive

        What's nearby

        Popular landmarks
        • The British Museum
          620 m
        • National Gallery
          1.2 km
        • London Eye
          1.6 km
        • Big Ben
          1.9 km
        • Buckingham Palace
          2.5 km
        • Madame Tussauds London
          2.6 km
        • Tower of London
          3.1 km
        • Tower Bridge
          3.3 km
        • V&A - Victoria and Albert Museum
          4.4 km
        • Natural History Museum
          4.7 km
        Nearby landmarks
        • Rosewood London Slow Food & Living Market
          30 m
        • Polski Bar
          50 m
        • Your Doctor Your Dentist
          60 m
        • Sir John Soane’s Museum
          110 m
        • Holborn Tube Station
          120 m
        • Soan Museum
          130 m
        • Church of Saint Anselm & Saint Cecilia
          170 m
        • Conway Hall
          210 m
        • Lincoln's Inn (Inns of Court)
          220 m
        • Princess Louise
          230 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 3-6 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 7 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from15:00
        • Check-out until11:00
        Getting around
        • Airport transfer fee80 GBP
        • Distance from city center0km
        • Travel time to airport (minutes)70
        Extras
        • Breakfast charge (unless included in room price)15 GBP
        • Daily Internet/Wi-Fi fee0 GBP
        The property
        • Non-smoking rooms/floorsyes
        • Number of bars/lounges0
        • Number of floors6
        • Number of restaurants0
        • Number of rooms 192
        • Most recent renovation2010
        Parking
        • Daily parking fee35 GBP

        Property announcements

        From 7th August 2023, our serviced apartment will begin a beautification project and will remain open during the works. More modern and stylish, our teams look forward to welcoming you to this new space from the 1st quarter of 2024.

        Reviews of Citadines Holborn-Convent Garden London from real guests

        Provided by verified guests of Agoda
        8.0
        Cleanliness8.0
        Facilities7.6
        Location9.2
        Room comfort and quality8.3
        Service8.0
        Value for money7.7
        High score for London
        Rating
        9+ Exceptional (110)
        8-9 Excellent (124)
        7-8 Very Good (150)
        6-7 Good (49)
        <6 Below Expectation (43)
        Time of the year
        Mar - May (101)
        Jun - Aug (112)
        Sep - Nov (151)
        Dec - Feb (112)

        Show reviews that mention 

        Showing 476 verified guest comments
        12345
        10.0
        Exceptional
        Pamela from United Kingdom
        Couple
        Studio
        Stayed 1 night in May 2022

        30th Anniversary ”

        Was looking to book a hotel room for a short London break to celebrate our 30th anniversary, usually go with Premier Inn but when searching the Citadines come up and was close to where we wanted to be and looked great. Hotel was amazing staff were so helpful and room was welcoming and clean. Facilities were good, great atmosphere and again very welcoming. The hotel even gave us a bottle of wine and box of chocolates to celebrate our anniversary. We will definitely be staying again so glad I didn't stay with the norm.

        Reviewed May 09, 2022

        See room deals

        Dear Pamela, Thank you for your comments regarding your recent stay at our residence. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We very much look forward to welcoming you back at Citadines Holborn, Warm regards, The Management

        Responded May 09, 2022
        Citadines Holborn-Convent Garden London
        10.0
        Exceptional
        Jaimie from United Kingdom
        Family with teens
        1 Bedroom Apartment
        Stayed 2 nights in April 2022

        Brilliant hotel”

        We stayed at this hotel to go and watch Harry Potter and the cursed child, absolutely brilliant location, easy to get to and from the theatre, we walked and only took about 10 mins, Room was clean, brilliant size for 2 adults and 2 kids aged 10 and 15, loved the face we had a little kitchen and the sofa beds were so comfy as well, will definitely come back here when we come back to London, staff were really friendly, we didn’t have breakfast at the hotel but it did look nice, Bathroom was a nice size

        Reviewed April 22, 2022

        See room deals

        Dear Guest, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Warm Regards, The Management

        Responded May 01, 2022
        Citadines Holborn-Convent Garden London
        9.6
        Exceptional
        Clarise from Malaysia
        Couple
        Studio
        Stayed 4 nights in November 2022

        Exceptional”

        Location is very strategic with the tube station just opposite and lots of Asian eateries nearby. Waitrose is directly opposite as well. Staff are friendly and the room is clean and adequate sized as well. Unlimited coffee in the hotel lobby and lounge area is a definite plus. Recommended

        Reviewed November 29, 2022

        See room deals

        Dear Clarise, Thank you for choosing Citadines Holborn as your accommodation during your holiday in London. It is always encouraging for us to learn that our valuable residents are satisfied with our facilities and service. We hope that we will have the pleasure of welcoming you again in the near future. Warm Regards, The Management

        Responded November 30, 2022
        Citadines Holborn-Convent Garden London
        10.0
        Exceptional
        Wang from United Kingdom
        Solo traveler
        Studio Deluxe Room
        Stayed 8 nights in August 2020

        Excellent location with affordable price, staffs are really nice”

        I had my concern to live in a hotel during the pademic, but the experience of staying in Citadines Holborn is actually surprised me. The staffs are very friendly and helpful, and the facilities in the lobby as well as in the room give you a chance to have a simple meal and coffee every day. The location is great, walk 10 mins you can get to Piccadilly circus, convert garden, Tottenham court road. Recommended.

        Reviewed September 12, 2020

        See room deals

        Dear Wang, Thank you for choosing Citadines Holborn Covent Garden as your accommodation during your holiday in London. It is always encouraging for us to learn that our valuable residents are satisfied with our facilities and service. We hope that we will have the pleasure of welcoming you again in the near future. Kind regards, Guest Service Team

        Responded September 22, 2020
        Citadines Holborn-Convent Garden London
        10.0
        Exceptional
        Kathleen from United Kingdom
        Family with young children
        1 Bedroom Apartment
        Stayed 1 night in February 2022

        Exceptional”

        Great location just 3 min walk from tube, , rooms were large and it was great to have small kitchen. Would highly recommend the apartments and wouldn’t hesitate booking again.

        Reviewed March 03, 2022

        See room deals

        Dear Kathleen, Thank you for thanking the time to leave such a positive review, we deeply appreciate your kind feedback. We are extremely happy to hear that you had enjoyed your experience with us, and we hope to welcome you again in the future. Kind Regards, The Front of House Team

        Responded March 06, 2022
        Citadines Holborn-Convent Garden London
        10.0
        Exceptional
        Frans from Indonesia
        Family with teens
        Studio
        Stayed 2 nights in June 2022

        Strategic Location”

        Old hotel located in strategic location. Love the free flow of tea and coffee in the lobby👍🏻👍🏻

        Reviewed August 15, 2022

        See room deals

        Dear Reviewer, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Warm Regards, The Management

        Responded August 17, 2022
        Citadines Holborn-Convent Garden London
        9.6
        Exceptional
        Fiona from United Kingdom
        Family with young children
        1 Bedroom Apartment
        Stayed 1 night in April 2022

        Perfect”

        It was perfect for my husband’s 40th. We had our 3 month old with us and the kitchenette was great for feeds. The staff were very kind and always smiling. Unlimited coffee at the lobby was really good. Location was perfect, everything was walking distance. Highly recommended!

        Reviewed April 03, 2022

        See room deals

        Dear Fiona, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again. Warm Regards, The Management

        Responded April 07, 2022
        Citadines Holborn-Convent Garden London
        9.6
        Exceptional
        Eva from Poland
        Family with young children
        Studio
        Stayed 3 nights in November 2022

        Exceptional”

        Great location, 2 min from Holborn station. The staff member who checked us in could have been a little bit more friendly, but everyone else was great.

        Reviewed November 24, 2022

        See room deals

        Dear Eva, Thank you for your feedback which will be shared with the team at Citadines Holborn. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Warm Regards, The Management

        Responded November 30, 2022
        Citadines Holborn-Convent Garden London
        10.0
        Exceptional
        robert from United Kingdom
        Business traveler
        Studio Deluxe Room
        Stayed 2 nights in August 2021

        Great Hotel”

        Very comfortable and spotlessly clean room, air-conditioning perfect. No street noise

        Reviewed August 11, 2021

        See room deals

        Dear Robert, Thank you for thanking the time to leave such a positive review, we deeply appreciate your kind feedback. We are extremely happy to hear that you had enjoyed your experience with us and we hope to welcome you again in the future. Kind Regards, The Front of House Team

        Responded February 14, 2022
        Citadines Holborn-Convent Garden London
        9.2
        Exceptional
        Ng from Malaysia
        Couple
        Studio
        Stayed 2 nights in November 2022

        Strategy location ”

        I choosen this hotel as there is direct train from Heathrow airport to Holborn station and 2 mins walk to the hotel. Very convenient to all the London main tourist attractions within 10-15mins by train. Just the price could be better. 1 night about RM1250 for the most basic room type. By the way Room with kitchen is great

        Reviewed November 29, 2022

        See room deals

        Dear Ng, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again. Warm Regards, The Management

        Responded November 30, 2022
        Citadines Holborn-Convent Garden London
        10.0
        Exceptional
        susanto from Indonesia
        Family with teens
        Studio
        Stayed 7 nights in March 2021

        Amazing location amazing staff super clean ”

        Amazinnggggggggg 👍👍👍👍

        Reviewed April 05, 2021

        See room deals

        Dear Susanto, Thank you for staying with us and for sharing your experience in this platform. We are delighted that overall you had an enjoyable stay with us. We are striving to provide our guests the best experience possible. We will look forward to welcoming you again. Best regards, Guest service team

        Responded April 08, 2021
        Citadines Holborn-Convent Garden London
        9.6
        Exceptional
        Azleena from Malaysia
        Business traveler
        Studio
        Stayed 6 nights in June 2022

        Good location well equipped ”

        A bit dated but clean in well located area

        Reviewed July 23, 2022

        See room deals

        Dear Reviewer, Thank you for your comments regarding your recent stay at our residence. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We very much look forward to welcoming you back at Citadines Holborn, Warm regards, The Management

        Responded July 25, 2022
        Citadines Holborn-Convent Garden London
        9.2
        Exceptional
        tal from Israel
        Family with young children
        Studio
        Stayed 1 night in August 2022

        great location great value ”

        a nice spot for a reasonable cost. the email communication was lacking (ordered a bed for my child and got no response till i got to the hotel). hope they communication gets better. otherwise - nice place !

        Reviewed August 30, 2022

        See room deals

        Dear Guest, Thank you for your feedback which will be shared with the team at Citadines Holborn. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Warm Regards, The Management

        Responded August 31, 2022
        Citadines Holborn-Convent Garden London
        10.0
        Exceptional
        kwun from Singapore
        Couple
        Studio
        Stayed 2 nights in March 2022

        GOOD LOCATION ”

        GOOD LOCATION

        Reviewed September 30, 2022

        See room deals

        Dear Kwun, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Warm Regards, The Management

        Responded October 04, 2022
        Citadines Holborn-Convent Garden London
        10.0
        Exceptional
        kwun from Singapore
        Couple
        Studio
        Stayed 2 nights in March 2022

        GOOD LOCATION ”

        GOOD LOCATION

        Reviewed September 30, 2022

        See room deals

        Dear Kwun, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Warm Regards, The Management

        Responded October 04, 2022
        Citadines Holborn-Convent Garden London
        9.2
        Exceptional
        Carolyn from Australia
        Couple
        Studio
        Stayed 5 nights in August 2022

        Central Location”

        Easy walk to main shopping area and over the road access to underground This was great having arrived at terminal 3 Heathrow caught the Piccadilly line right to almost out the front of hotel Room has a kitchen and within metres of Sainsbury for food shopping

        Reviewed August 04, 2022

        See room deals

        Dear Carolyn, Thank you for your comments regarding your recent stay at our residence. I’m very glad to hear that your stay was positive. We very much look forward to welcoming you back at Citadines Holborn, Warm regards, The Management

        Responded August 05, 2022
        Citadines Holborn-Convent Garden London
        8.8
        Excellent
        Siti from Singapore
        Family with young children
        Studio
        Stayed 4 nights in June 2022

        Excellent”

        Good central base location for the places that we were exploring. Many restaurants, eateries, takeouts & supermarkets around the area. Room was spacious. The only thing we didn’t appreciate was the service at reception which was curt, not very proactive & unfriendly when we tried to request for early check in.

        Reviewed January 07, 2023

        See room deals

        Dear Guest, Thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome feedback such as yours as they indicate the areas where we can further improve. However, at this time we are experiencing high volume of staff turnover and our team is mostly new members who are yet to learn our standard operation procedures. Please be assured that I will coordinate the plans for speedy training and development with the respective team members. We seek your patience and understanding as this may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Warm Regards, The Management

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        Citadines Holborn-Convent Garden London
        9.6
        Exceptional
        avril from United Kingdom
        Group
        1 Bedroom Apartment
        Stayed 1 night in September 2021

        Exceptional”

        Great location. Fantastic apartment for a group of 4

        Reviewed September 19, 2021

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        Dear Avril, Thank you for thanking the time to leave such a positive review, we deeply appreciate your kind feedback. We are extremely happy to hear that you had enjoyed your experience with us and we hope to welcome you again in the future. Kind Regards, The Front of House Team

        Responded February 14, 2022
        Citadines Holborn-Convent Garden London
        8.8
        Excellent
        LISE from Canada
        Solo traveler
        Studio
        Stayed 2 nights in May 2022

        Great location with everything you need.”

        Very spacious and comfortable room with all the extras: a full kitchen, a proper bathtub, big windows. I would stay there again!

        Reviewed May 29, 2022

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        Dear Guest, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Warm Regards, The Management

        Responded June 03, 2022
        Citadines Holborn-Convent Garden London
        8.4
        Excellent
        Sharifah from Malaysia
        Business traveler
        Studio
        Stayed 6 nights in February 2020

        Value for money”

        the hotel is situated in the centre of london and very close to Holborn train station. It is very convenient and super easy to get to Heathrow airport. So highly recommended! We stayed overall of 10 days and satisfied as we can prepare our own meals throughout the stay.

        Reviewed February 19, 2020

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        Dear Sharifah, Thank you for choosing Citadines Holborn Covent Garden as your accommodation during your stay in London. It is always encouraging for us to learn that our valuable residents are satisfied with our facilities and service. We hope that we will have the pleasure of welcoming you again in the near future. Kind regards, Guest Service

        Responded February 25, 2020
        Citadines Holborn-Convent Garden London
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