Travelling to Vietnam? Read all updated requirements before you book.
Citadines Marina Halong
Citadines Marina Halong
Citadines Marina Halong
Citadines Marina Halong
Citadines Marina Halong
Citadines Marina Halong
Citadines Marina Halong

Removed from saved list

8.7

Excellent

49 reviews

49 reviews

See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Dong Thien Cung 5.2 km
Dau Go Gotto 5.7 km
Bai Chay Bridge 6.2 km
Hon Ga Choi Island 7.8 km
Soi Sim Island 13.9 km
Sung Sot Cave 15.4 km
Luon Caves 19.1 km
Nearby landmarks
family mart 50 m
Ha Long Night Market 870 m
Bệnh viện Quốc tế Hạ Long 870 m
Halong Marine Plaza 870 m
Hồ Hùng Thắng 1.0 km
Hồ Cái Dăm 1.6 km
Câu lạc bộ Cầu Lông bến xe Bãi Cháy 1.8 km
Halong Train Station 1.9 km
Hồ Ao Cá 2.0 km
Baichay Hospital 2.1 km
Newly built in 2022

Citadines Marina Halong

Peninsula 3, Marina Halong, Halong Marine Boulevard, Hung Thang Ward, Ha Long, Ha Long, Vietnam, 200000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ha Long part of Ha Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Show more

Highlights

Sparkling clean

Check-in [24-hour]

Airport transfer

Newly built

Free Wi-Fi in all rooms!

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Mind - Body
Yoga room

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Pets allowed

Swimming pool [indoor]

Kids club

Car park

Shuttle service

Value for money8.6
Location rating8.7
Nearest airportCat Bi International Airport (HPH)
Distance to airport33.0 km

Rooms available at Citadines Marina Halong

2 Bedroom Executive
...
  • Room size: 59 m²/635 ft²
  • Ocean view
  • 1 king bed & 2 single beds
Enter dates to see prices
3 Bedroom Deluxe
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
1 Bedroom Executive
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Bedroom Premier
...
  • Room size: 84 m²/904 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
Studio Deluxe Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier King Two-Bedroom Apartment
...
  • Room size: 84 m²/904 ft²
  • Garden view
  • 1 king bed & 1 king bed
Enter dates to see prices
Executive Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
2 Bedroom Deluxe
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
2 Bedroom Premier King
...
  • Room size: 84 m²/904 ft²
  • City view
  • 1 king bed & 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Citadines Marina Halong?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Citadines Marina Halong?

Citadines Marina Halong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Citadines Marina Halong also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Citadines Marina Halong has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Ha Long with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Citadines Marina Halong?

Start your mornings right, with the à la carte and buffet breakfast options offered at Citadines Marina Halong. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 300000 VND for adults and 150000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Citadines Marina Halong?

Citadines Marina Halong features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like desserts is served using only quality ingredients.

Can special events be hosted at Citadines Marina Halong?

Large events and gatherings such as weddings can be hosted at Citadines Marina Halong.

Can business events be hosted at Citadines Marina Halong?

On-site venues and convenient event services make Citadines Marina Halong an ideal choice for hosting events such as corporate events, conferences and meetings. The 4 venues can accommodate you and your guests. Meeting stationery is available to help your business event or meeting a successful one.

What is the smoking policy at Citadines Marina Halong?

Citadines Marina Halong is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Citadines Marina Halong?

The closest train, metro, or bus station is Halong Train Station, 1.8 km away from Citadines Marina Halong.

What restaurants are nearby Citadines Marina Halong?

Citadines Marina Halong’s neighborhood is Ha Long which includes popular restaurants such as May Corner, Garden Bay Restaurant and Cube Cafe.

What popular shopping places are close to Citadines Marina Halong?

Located in the Ha Long area, Citadines Marina Halong is close to great shopping choices like Bai Chay Commercial Center.

What are popular attractions near Citadines Marina Halong?

Citadines Marina Halong’s location in the Ha Long neighborhood makes it close to famous attractions including Sun World Ha Long Park, Dragon Park and Quảng trường Mặt Trời.

What popular beaches are close to Citadines Marina Halong?

Citadines Marina Halong’s Ha Long neighborhood also includes Bai Chay Beach.

What popular natural sightseeing spots are close to Citadines Marina Halong?

Citadines Marina Halong is located within Ha Long, which makes it conveniently close to natural sights including Núi Bãi Cháy and Dau Go Cave.

Show more questions
See map

Explore the neighborhood

What people love about Citadines Marina Halong

  • 8.8

    Excellent

    "The great hotel"

    Chun

    |

    August 13, 2022

  • 9.2

    Exceptional

    "Especially, good conditon for parking."

    Jae

    |

    July 24, 2022

  • 9.6

    Exceptional
    Breakfast

    "Good breakfast!"

    Ba

    |

    July 12, 2022

Overall rating:

8.7

Excellent
49 reviews
Cleanliness
9.1
Facilities
8.6
Location
8.7
Read all reviews >
More about Citadines Marina Halong

More about Citadines Marina Halong

Citadines Marina Halong

Find yourself in a truly relaxing place and fulfill yourself with all that Ha Long has, with a refreshing stay at Citadines Marina Halong.
Citadines Marina Halong offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Ha Long is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service and luggage storage. For longer stays or whenever you need it, the laundromat and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Citadines Marina Halong.
All guestrooms at Citadines Marina Halong provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Every stay is a new experience with various interesting room layout options at Citadines Marina Halong, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Citadines Marina Halong. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Citadines Marina Halong offers unique recreational opportunities for all guests. At Citadines Marina Halong, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room.
Family time on relaxed evenings is easy with the hotel's games room and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

Don't spend all your time inside while in Ha Long! Don't forget to stop by the most iconic landmark in the area, the famous Dau Go Gotto just 5.6 km away. An island is the ultimate getaway, and you can find yourself on one at Hon Ga Choi Island which is just 7.7 km away.

Show more
Amenities and facilities
Excellent
Facilities

8.6

Languages spoken

  • English
  • Chinese [Mandarin]
  • Indonesian
  • Korean
  • Malay
  • Vietnamese

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Yoga room

Cleanliness and safety

  • Breakfast in room
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Elevator
  • Gift/souvenir shop
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground

Access

  • Cat-friendly
  • CCTV in common areas
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bicycle rental [free]
  • Complimentary tea
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mirror
  • Non-smoking
  • Pets allowed in room
  • Private bathroom
  • Satellite/cable channels
  • Scale
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
Location
Peninsula 3, Marina Halong, Halong Marine Boulevard, Hung Thang Ward, Ha Long, Ha Long, Vietnam, 200000
Excellent
Location

8.7

Airports

  • Cat Bi International Airport (HPH)
    33.0 km

Public transportation

  • Halong Train Station
    1.9 km

Hospital or clinic

  • Bệnh viện Quốc tế Hạ Long
    870 m

Shopping

  • Bai Chay Commercial Center
    4.7 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Dong Thien Cung
    5.2 km
  • Dau Go Gotto
    5.7 km
  • Bai Chay Bridge
    6.2 km
  • Hon Ga Choi Island
    7.8 km
  • Soi Sim Island
    13.9 km
  • Sung Sot Cave
    15.4 km
  • Luon Caves
    19.1 km

Nearby landmarks

  • family mart
    50 m
  • Ha Long Night Market
    870 m
  • Bệnh viện Quốc tế Hạ Long
    870 m
  • Halong Marine Plaza
    870 m
  • Hồ Hùng Thắng
    1.0 km
  • Hồ Cái Dăm
    1.6 km
  • Câu lạc bộ Cầu Lông bến xe Bãi Cháy
    1.8 km
  • Halong Train Station
    1.9 km
  • Hồ Ao Cá
    2.0 km
  • Baichay Hospital
    2.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until00:00
  • Check-out from07:00
  • Check-out until11:00
  • Reception open until23:59

Extras

  • Breakfast charge (unless included in room price)300000 VND

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors26
  • Number of restaurants2
  • Number of rooms 580
  • Year property opened2022

Reviews of Citadines Marina Halong from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.1
Facilities8.6
Location8.7
Service8.7
Value for money8.6
High score for Ha Long
Rating
9+ Exceptional (17)
8-9 Excellent (3)
7-8 Very Good (0)
6-7 Good (2)
<6 Below Expectation (2)
Time of the year
Mar - May (8)
Jun - Aug (16)
Sep - Nov (0)
Dec - Feb (0)
All guests (49)
All room types
All languages
Showing 24 verified guest comments
12
10.0
Exceptional
Edward from Australia
Couple
Studio Deluxe Room
Stayed 3 nights in July 2022

Best 20th wedding anniversary ”

My husband and I stayed in Ha Long Bay the last leg of our 2 week trip. If I did it all again this would be the place we'd choose. Clean, elegantly stylised, helpful, engaging staff, comfortable beds and rooms. We can't say enough about this place. Yes it's not in the main hub but that's actually one of it's charms. It was so nice to return to at the end of a long day out, away from the traffic noise and bustling tourist activity. They went out of their way on so many occassions, (we'd lost count), to make our stay here so very memorable. It was sincere and genuine care and I will happily encourage anyone who's indecisive about all of the options, to choose this Hotel. You will be so thankful you did. Oh and the food, breakfast buffet and restaurant a la carte quality, is outstanding. We are so happy that this was our final memory of Vietnam. Thankyou to all the incredibly gracious and serving staff, from maintenance, reception, doormen, housekeeping, hospitality, chefs and all the in betweens, we truly felt cared for and nurtured. What a beautiful experience. Thankyou.

Reviewed July 09, 2022

See room deals

Dear Edward, Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We absolutely loved getting to know you and thank you for willing to be a part of the Citadines family and i am so glad we were able to exceed your expectations. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours Sincerely Parleen Kaur Residence Manager

Responded July 20, 2022
Citadines Marina Halong
9.6
Exceptional
Ba from Vietnam
Family with young children
Executive Room
Stayed 1 night in July 2022

Clean and nice staff. New hotel ”

Good breakfast! Check in/out process need to be improved. Much better if they can complete the beach in front of the hotel. Will stay there for next trips.

Reviewed July 13, 2022

See room deals

Dear Ba, Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards in some areas, andf please know we have taken your feedback regarding our check in and check out process very seriously and we will be relooking at our current practises. Receiving such helpful feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Parleen Kaur Residence Manager

Responded July 20, 2022
Citadines Marina Halong
6.8
Good
Yen from Vietnam
Family with teens
Executive Two Bedrooms Apartment
Stayed 1 night in July 2022

Giờ check in check out khó khăn ”

Tôi chưa từng ở ksan nào giờ check in 3pm, giờ check out 11am. Check in, check out lộn xộn

Reviewed July 03, 2022

See room deals

Dear Ms. Yen, Thank you for taking the time to share your stay experience with us. My team and I regret to learn about the various service shortfalls that you encounter as it is certainly not the level of standards that we are known for. We take the delivery of exceptional guest experience very seriously and will continue to improve in this . Once again, thank you for your valuable feedback and we look forward to having you back at Citadines Marina Halong. Yours Sincerely Parleen Kaur Residence Manager

Responded July 20, 2022
Citadines Marina Halong
8.8
Excellent
Chun from Vietnam
Family with young children
1 Bedroom Executive
Stayed 1 night in August 2022

The great hotel”

The great hotel

Reviewed August 14, 2022

See room deals

Dear Chun, Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Citadines Marina Halong! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon. Warmest Regards Parleen Kaur Residence Manager

Responded August 17, 2022
Citadines Marina Halong
10.0
Exceptional
Nguyễn from Vietnam
Group
2 Bedroom Executive
Stayed 2 nights in August 2022

Exceptional”

Awesome

Reviewed August 11, 2022

See room deals

Dear Nguyen, Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had an awesome time with us and we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Kindest Regards Parleen Kaur Residence Manager

Responded August 11, 2022
Citadines Marina Halong
6.8
Good
viet from Vietnam
Family with young children
2 Bedroom Premier
Stayed 2 nights in July 2022

Very very bad acommondation”

I booked a two double bedroom but they gave me 2 rooms. Their air conditioner was broken. it alaways turn to 15 16 degree. i call down to the reception 5 times to fix it. But they couldnt do anything about it. After 2 night there my children is sick. Very very bad experience

Reviewed July 25, 2022

See room deals

Dear Viet, Thank you for taking the time out to share your experience with us during your recent stay. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key mission. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. I would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that they receive the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Once again, please accept our apologies and do not hesitate to let me know if there’s anything I can assist you with. Warmest Regards Parleen Kaur Residence Manager

Responded July 26, 2022
Citadines Marina Halong
9.2
Exceptional
Jae from South Korea
Family with young children
Studio Deluxe Room
Stayed 1 night in July 2022

Good loaction and facilties”

especially, good conditon for parking. because many group travlers come by Bus.

Reviewed July 25, 2022

See room deals

Dear Jae It was a great pleasure having you stay at Citadines Marina Halong. Thank you for sharing your feedback about your stay experience with us on July 2022. Warmest Regards, Parleen Kaur Residence Manager.

Responded July 26, 2022
Citadines Marina Halong
10.0
Exceptional
MINH from Vietnam
Business traveler
Deluxe Twin
Stayed 1 night in May 2022

Very good place to stay in town”

Love

Reviewed May 16, 2022

See room deals

Dear Ms. Minh, Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Warmest Regards Parleen Kaur Residence Manager

Responded July 19, 2022
Citadines Marina Halong
10.0
Exceptional
Byeong from South Korea
Business traveler
2 Bedroom Premier
Stayed 1 night in July 2022

깻끗해요,친절해요 그런데 조식은 좀...”

한국 사람기준... 먹을게 없어요. 빵, 쌀국수 등 맛있어요 깻끗하고 좋습니다

Reviewed July 23, 2022

See room deals

Dear Byeong, Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Citadines Marina Halong! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you again for choosing to stay with us and we look forward to having you back soon. Kindest Regard, Parleen Kaur Residence Manager.

Responded July 26, 2022
Citadines Marina Halong
10.0
Exceptional
Inhyeong from Vietnam
Couple
Executive Room
Stayed 2 nights in June 2022

해변이 없는것 빼고는 다 좋음”

특히 전망이 좋고 깨끗함

Reviewed July 15, 2022

See room deals

Dear Inhyeong, Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Parleen Kaur Residence Manager

Responded July 20, 2022
Citadines Marina Halong
9.2
Exceptional
SONG from Vietnam
Group
Executive Room
Stayed 1 night in May 2022

좋아요”

단체로 골프치기 전날에 왔는데 좋아요 조식도 마음에 들고 다 마음에 들어요

Reviewed June 10, 2022

See room deals

Dear Mr. Song, Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Parleen Kaur Residence Manager

Responded July 20, 2022
Citadines Marina Halong
9.6
Exceptional
SONG from Vietnam
Group
Executive Room
Stayed 1 night in May 2022

좋아요”

3성급이라 기대 안했는데 만족스럽네요. 뷰도 좋고 위치도 괜찮고 깔끔합니다.

Reviewed June 10, 2022

See room deals

Dear Mr. Song, Thank you for your kind review! It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our property. All of us here look forward to welcoming you back on your next trip to Citadines Marina Halong! Warmest Regards Parleen Kaur Residence Manager

Responded July 20, 2022
Citadines Marina Halong
10.0
Exceptional
Jaeyoung from Vietnam
Family with young children
2 Bedroom Deluxe
Stayed 1 night in June 2022

정말 좋습니다”

깨끗하고 직원들도 친절하고.. 다만 조식때 사람이 좀 많아요.

Reviewed June 05, 2022

See room deals

Dear Mr. Jaeyoung, Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Parleen Kaur Residence Manager

Responded July 20, 2022
Citadines Marina Halong
9.6
Exceptional
Ba from Vietnam
Group
3 Bedroom Deluxe
Stayed 1 night in August 2022

Exceptional”

Ksan sạch đẹp nhân viên nhiệt tình, giá hợp lý

Reviewed August 22, 2022

See room deals

Dear Ba, Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Kind Regards Parleen Kaur Residence Manager

Responded August 24, 2022
Citadines Marina Halong
9.6
Exceptional
Quang from Vietnam
Business traveler
Deluxe Twin
Stayed 1 night in August 2022

Exceptional”

Chỗ lưu trú ok cho những chuyến đi sau

Reviewed August 22, 2022

See room deals

Dear Quang, Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Citadines Marina Halong! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery. We thank you once again for choosing to stay with us and we look forward to having you back soon. Kindest Regards Parleen Kaur Residence Manager

Responded August 22, 2022
Citadines Marina Halong
9.2
Exceptional
Thi from Vietnam
Family with teens
2 Bedroom Premier King
Stayed 1 night in July 2022

Nơi đáng để trải nghiệm”

Tuy hơi xa trung tâm nhưng KS từ một tập đoàn uy tín là sự đảm bảo chắc chắn. Phòng đẹp, thiết bị rất ổn, chúng tôi rất thích khu vui chơi cho trẻ tầng 3. Đây là địa điểm có đầy đủ các dịch vụ làm hài lòng từ người già tới trẻ em, nam hay nữ. Tuy nhiên hơi tệ 1 chút vì bể bơi tầng 30 không như ảnh và hình dung, nhỏ, bí, quầy bar rooftop chưa hoạt động. Một chút chưa chuyên nghiệp của khu vực và nhân viên lễ tân cũng cần được xem xét cải thiện để hoàn hảo hơn. Tks!

Reviewed July 27, 2022

See room deals

Dear Thi, It was a great pleasure having you stay at Citadines Marina Halong Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can sometimes be challenging. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have also noted your observations and suggestions for improvement to the pool and surrounding areas. We will certainly take them into account when we review with the respective team members. We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and products to our guests. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Warmest Regards Parleen Kaur Residence Manager

Show more
Citadines Marina Halong
5.6
Bao from Vietnam
Family with young children
Premier Two Bedrooms Apartment
Stayed 1 night in July 2022

Above average”

Cách phục vụ bình thường; khách để quên đồ cg k báo lại; hiện coi như là mất đồ

Reviewed July 10, 2022

See room deals

Dear Bao, Thank you for taking the time to share your recent stay experience with us. My team and I regret to learn about the various service shortfalls that you encounter as it is certainly not the level of standards that we are known for. We take the delivery of exceptional guest experience very seriously and will continue to improve in this . Once again, thank you for your valuable feedback and we look forward to having you back at Citadines Marina Halong. Yours Sincerely Parleen Kaur Residence Manager

Responded July 20, 2022
Citadines Marina Halong
8.8
Excellent
Kha from Vietnam
Family with young children
Studio Deluxe Room
Stayed 1 night in July 2022

Excellent”

Check in/out còn chậm. Phòng không có lược, dao cạo râu (liên hệ lễ tân thì đc biết là phải dặn trước thì mới có) nhưng theo mình những vật dụng này không đáng bao nhiêu, nên bố trí sẵn cho khách.

Reviewed July 04, 2022

See room deals

Dear Kha, Thank you for taking the time to share your tay experience with us. My team and I regret to learn about the various service shortfalls that you encounter as it is certainly not the level of standards that we are known for. We take the delivery of exceptional guest experience very seriously and will continue to improve in this . Once again, thank you for your valuable feedback and we look forward to having you back at Citadines Marina Halong. Kindest Regards Parleen Kaur Residence Manager

Responded July 20, 2022
Citadines Marina Halong
9.2
Exceptional
Hoang from Vietnam
Family with teens
2 Bedroom Deluxe
Stayed 1 night in June 2022

Khách sạn tuyệt vời”

Khách sạn mới, phòng ốc tiện nghi, sạch đẹp, view thoáng, nhân viên thân thiện, ăn sáng ngon

Reviewed June 06, 2022

See room deals

Dear Mr. Hoang, Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Parleen Kaur Residence Manager

Responded July 20, 2022
Citadines Marina Halong
9.6
Exceptional
Thơm from Vietnam
Family with young children
Studio Deluxe Room
Stayed 2 nights in May 2022

Nhân viên nhiệt tình, trang thiết bị tốt, không gian rộng thoáng tiện nghi hiện đại”

4,5 sao cho tổng thể.

Reviewed June 01, 2022

See room deals

Dear Ms. Frangrant, Thank you for taking the time to share your stay experience at Citadines Marina Halong! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Kindest Regards Parleen Kaur Residence Manager

Responded July 19, 2022
Citadines Marina Halong
12
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss