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Citadines Trafalgar Square London
Citadines Trafalgar Square London
Citadines Trafalgar Square London
Citadines Trafalgar Square London
Citadines Trafalgar Square London
Citadines Trafalgar Square London
Citadines Trafalgar Square London

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8.3

Excellent

3,518 reviews

3,518 reviews

Housekeeping22
Shops2
Kitchen2
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Benjamin Franklin House

70 m

Heaven

110 m

William Tyndale Statue

160 m

Whitehall Palace

180 m

Admiralty Arch

190 m

Popular landmarks
National Gallery

340 m

London Eye

540 m

Big Ben

700 m

Buckingham Palace

1.3 km

The British Museum

1.4 km

Closest landmarks
Gordon’s Wine Bar

140 m

Consulate of South Africa

210 m

powerhousefitness.co.uk

220 m

Charing Cross Pier

230 m

The Strand

240 m

Citadines Trafalgar Square London

18/21 Northumberland Avenuce, West End Soho, London, United Kingdom, - See map

Make your best journey to London with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Strategically situated in West End Soho, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property features sauna to make your stay more indulgent and memorable.

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Highlights

110 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

340 meters to National Gallery

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Free Wi-Fi in all rooms!

Golf course [on-site]

Sauna

Luggage storage

Game room

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money8.0
Distance to city center1 km
Location rating9.6
Nearest airportLondon City Airport (LCY)
Distance to airport12.1 km

Rooms available at Citadines Trafalgar Square London

Very good
Room comfort & quality

7.9

2 Bedroom Apartment
...
  • Room size: 70 m²/753 ft²
  • Street view
  • 1 double bed & 2 single bed...
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1 Bedroom Apartment
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  • Room size: 39 m²/420 ft²
  • Street view
  • 1 double bed or 2 single be...
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Studio
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed or 2 single be...
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Room #12036411
...
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    King Bed Ocean View Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
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    Studio Premier Twin Apartment
    ...
    • Shower
    • Kitchenette
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    One Bedroom Apartment Premier
    ...
    • Shower
    • Kitchenette
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    One Bedroom Apartment Club
    ...
    • Shower
    • Kitchenette
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    Studio Premier Apartment
    ...
    • Shower
    • Kitchenette
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    Studio Club Apartment
    ...
    • Shower
    • Kitchenette
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    Frequently asked questions

    What time is check-in and check-out at Citadines Trafalgar Square London?

    Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Citadines Trafalgar Square London?

    Citadines Trafalgar Square London is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 80 GBP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Citadines Trafalgar Square London has a car park that's close to the hotel. If you're looking for an easy way to get around London with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at Citadines Trafalgar Square London?

    Start your mornings right, with the continental and buffet breakfast options offered at Citadines Trafalgar Square London. There's an additional charge of 12 GBP for adults and 6 GBP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    Can special events be hosted at Citadines Trafalgar Square London?

    Large events and gatherings such as private events and engagements can be hosted at Citadines Trafalgar Square London. Small or intimate events like honeymoons can also be accomodated. Wireless internet service is offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

    Can business events be hosted at Citadines Trafalgar Square London?

    On-site venues and convenient event services make Citadines Trafalgar Square London an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Citadines Trafalgar Square London?

    Citadines Trafalgar Square London does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Citadines Trafalgar Square London?

    The closest train, metro, or bus station to Citadines Trafalgar Square London is Charing Cross Tube Station, 110 m away.

    What restaurants are nearby Citadines Trafalgar Square London?

    Restaurants including Massimo Restaurant, The Northall and The Sherlock Holmes Public House & Restaurant are popular in Citadines Trafalgar Square London’s neighborhood which is known as West End Soho.

    What popular shopping places are close to Citadines Trafalgar Square London?

    Shopping options in Citadines Trafalgar Square London’s West End Soho neighborhood include Oxford Street, The Wheelhouse - Stephen Llewellyn Pottery and Mall Galleries.

    What are popular attractions near Citadines Trafalgar Square London?

    Guests at Citadines Trafalgar Square London can easily visit National Gallery, Covent Garden and Trafalgar Square located in the West End Soho area.

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    Explore the neighborhood

    What people love about Citadines Trafalgar Square London

    • 8.4

      Excellent

      "This is a lovely hotel."

      Connie

      |

      June 12, 2022

    • 9.6

      Exceptional
      Location

      "The location is very convenient for The National Theatre and many museums and train stations."

      Gillian

      |

      May 5, 2022

    • 10

      Exceptional
      Staff 

      "Nice Hotel nice staff perfect location"

      Marcela

      |

      April 27, 2022

    Overall rating:

    8.3

    Excellent
    3,518 reviews
    Cleanliness
    8.2
    Facilities
    7.7
    Location
    9.6
    Read all reviews >
    What travelers say they love:
    Excellent value excellent location and helpful staff
    Susan from United Kingdom
    Couple
    More about Citadines Trafalgar Square London

    More about Citadines Trafalgar Square London

    Citadines Trafalgar Square London

    You'll love the exceptional convenience during your stay at Citadines Trafalgar Square London, located right in the heart of the city center, with an easy access to everything in London.
    The superior services and facilities offered at Citadines Trafalgar Square London will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of London can be assisted with the taxi services available here.
    You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Citadines Trafalgar Square London. The hotel's room service will make staying in a great choice. The hotel is entirely non-smoking.
    Guests are guaranteed a comfortable stay while at Citadines Trafalgar Square London. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Citadines Trafalgar Square London offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
    You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


    Dining and things to do

    Wake up with no worries at Citadines Trafalgar Square London, where breakfast can be provided in house. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
    Never let a day go wasted when you're at Citadines Trafalgar Square London with all the activities and facilities provided. Warm up at the end of the day with a visit to the sauna. Test your skills! Get competitive with your travel group or other guests, at the hotel's golf course on site. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


    Around the property

    Venture outside Citadines Trafalgar Square London and explore London during your stay. Spend a day and acquire some cultural knowledge at The British Museum located 1.3 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Tower of London located 3.3 km away, among the most sought-after photographs for anyone visiting London.

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    Amenities and facilities
    Very good
    Facilities

    7.7

    Most talked about facilities

    Housekeeping

    24 mentions

    Internet

    10 mentions

    Breakfast

    9 mentions

    Food & Dining

    4 mentions

    Languages spoken

    • English
    • French
    • German
    • Hungarian
    • Italian
    • Latvian
    • Lithuanian
    • Polish
    • Portuguese
    • Russian
    • Spanish
    • Turkish

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Game room
    • Golf course [on-site]
    • Sauna
    • Table tennis

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Kitchen
    • Room service
    • Vending machine

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Heating in public area
    • Invoice provided
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Playground

    Access

    • Buzzer/wireless intercom
    • Cat-friendly
    • CCTV in common areas
    • CCTV outside property
    • Check-in [24-hour]
    • Dog-friendly
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pet facilities
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Airport transfer
    • Car park [nearby]
    • Taxi service

    Available in all rooms

    • Accessible by elevator
    • Accessible by stairs
    • Air conditioning
    • Alarm clock
    • Bathtub
    • Blackout curtains
    • Cleaning products
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Desk
    • Dining table
    • Dishwasher
    • Extra long bed
    • Fire extinguisher
    • Free bottled water
    • Full kitchen
    • Hair dryer
    • Hand sanitizer
    • Heating
    • Individual air conditioning
    • In-room safe box
    • Internet access – wireless
    • Ironing facilities
    • Kitchenette
    • Kitchenware
    • LAN Internet in room [free]
    • Laptop workspace
    • Linens
    • Microwave
    • Mirror
    • Mobility accessibility
    • Non-slip grab bar
    • Non-smoking
    • Pets allowed in room
    • Private bathroom
    • Radio
    • Reading light
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Separate dining area
    • Shower
    • Sleep comfort items
    • Smoke detector
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Washing machine
    • Wi-Fi [free]
    • Window
    • Wine glasses
    • Wooden/parqueted flooring
    Food and dining
    Breakfast options
    • Continental
    Location
    18/21 Northumberland Avenuce, West End Soho, London, United Kingdom,
    Exceptional
    Location

    9.6

    Airports

    • London City Airport (LCY)
      12.1 km 32 min drive
    • Heathrow Airport (LHR)
      23.2 km 42 min drive

    Public transportation

    • Charing Cross Tube Station
      110 m 2 min walk
    • Embankment Tube Station
      160 m 4 min walk

    Hospital or clinic

    • Institute of Chinese Medicine
      310 m

    Shopping

    • Camden Market
      4.1 km

    Convenience store

    • Tesco Express
      170 m 1 min drive

    Cash withdrawal

    • ATM
      100 m 1 min walk
    What's nearby

    Popular landmarks

    • National Gallery
      340 m
    • London Eye
      540 m
    • Big Ben
      700 m
    • Buckingham Palace
      1.3 km
    • The British Museum
      1.4 km
    • Madame Tussauds London
      2.7 km
    • Tower of London
      3.4 km
    • Tower Bridge
      3.4 km
    • V&A - Victoria and Albert Museum
      3.5 km
    • Natural History Museum
      3.8 km

    Nearby landmarks

    • Benjamin Franklin House
      70 m
    • Heaven
      110 m
    • Charing Cross Tube Station
      110 m
    • Gordon’s Wine Bar
      140 m
    • William Tyndale Statue
      160 m
    • Embankment Tube Station
      160 m
    • Whitehall Palace
      180 m
    • Admiralty Arch
      190 m
    • Trafalgar Studios
      190 m
    • The Wheelhouse - Stephen Llewellyn Pottery
      190 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-17 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Breakfast is available at an additional charge per person. Rates and times may vary depending on the day or type of breakfast. Please contact the property for more information.
    • Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.
    • Baby cots are available at no additional charge for children aged 0 to 3
    • Each room can accommodate 1 additional guest with extra bed at GBP 30 per night
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until11:00

    Getting around

    • Airport transfer fee80 GBP
    • Distance from city center1 km
    • Travel time to airport (minutes)60

    Extras

    • Breakfast charge (unless included in room price)12 GBP
    • Daily Internet/Wi-Fi fee0 GBP

    The property

    • Non-smoking rooms/floorsyes
    • Number of bars/lounges0
    • Number of floors9
    • Number of restaurants0
    • Number of rooms 187
    • Room voltage220
    • Year property opened1996

    Parking

    • Daily parking fee35 GBP
    Property announcements

    This is a strictly non-smoking property.

    Reviews of Citadines Trafalgar Square London from real guests

    Provided by verified guests of Agoda
    8.3
    /
    10
    Cleanliness8.2
    Facilities7.7
    Location9.6
    Room comfort and quality7.9
    Service8.3
    Value for money8.0
    High score for London
    Rating
    9+ Exceptional (137)
    8-9 Excellent (116)
    7-8 Very Good (110)
    6-7 Good (59)
    <6 Below Expectation (29)
    Time of the year
    Mar - May (77)
    Jun - Aug (103)
    Sep - Nov (129)
    Dec - Feb (142)
    All guests (688)
    All room types
    All languages

    Show reviews that mention 

    Showing 451 verified guest comments
    12345
    10.0
    Exceptional
    Helen from United Kingdom
    Couple
    Studio
    Stayed 1 night in March 2022

    Great stay”

    Our check in was smooth, the foyer was spacious and clean. Key cards to get in through front door. Our room was spacious and very clean. Comfy beds and air con and heat that worked. Free useable WiFi

    Reviewed March 15, 2022

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    Dear Helen, Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. We look forward to welcoming you back to Citadines Trafalgar Square London soon. Kind regards Harshada

    Responded April 20, 2022
    Citadines Trafalgar Square London
    10.0
    Exceptional
    Marcela from Argentina
    Couple
    Studio
    Stayed 8 nights in April 2022

    Best location ”

    My husband and I went for a week on vacations first time in London big city and we like to walk up and down looking everything. The hotel is placed in a neural location for that being at the trafalgar square means that you’re in the middle of everything to begin to visit London. Nice Hotel nice staff perfect location

    Reviewed April 27, 2022

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    Dear Marcela, Thank you for taking the time to give us a perfect score and recognizing our location in London for site seeing. And delighted to read that you were looked after by my team. We are looking forward to welcoming you back. Kind regards Harshada T

    Responded April 29, 2022
    Citadines Trafalgar Square London
    9.6
    Exceptional
    Gillian from United States
    Solo traveler
    Studio
    Stayed 6 nights in April 2022

    My weeks stay at Citadines, Trafalgar square”

    I travelled on my own to London for a week. This is the third time I've stayed at Citadines, Trafalgar Square. The location is very convenient for The National Theatre and many museums and train stations. I feel very safe and comfortable at Citadines I like having a small kitchen and having the choice of going out to eat or bringing food in. My room was very clean and the front desk staff were always helpful. I look forward to staying there next year.

    Reviewed May 05, 2022

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    10.0
    Exceptional
    Nicola from United Kingdom
    Couple
    Studio
    Stayed 2 nights in January 2022

    Central position ”

    We will definitely be staying here again if we come to London. It was central to all the tourist spots. The rooms were clean and staff were very friendly and accommodating

    Reviewed January 31, 2022

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    Dear Nicola, Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. Thank you for your fantastic feedback, it really means a lot to us. Hope to see you again at Citadines Trafalgar Square. Kind regards, Kinga

    Responded February 07, 2022
    Citadines Trafalgar Square London
    10.0
    Exceptional
    Falak from United Kingdom
    Family with young children
    1 Bedroom Apartment
    Stayed 1 night in May 2021

    Beautiful! ”

    Great staff, clean place and seconds away from everything inc train stations etc! Perfecto.

    Reviewed May 27, 2021

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    Dear Falak, Thank you for your valued patronage and for sharing your experience on this platform. We are delighted that you have had an enjoyable stay. We will look forward to welcoming you on a future occasion. Kind regards, Valentin Guest Service Team

    Responded May 28, 2021
    Citadines Trafalgar Square London
    10.0
    Exceptional
    RHIE from South Korea
    Family with teens
    1 Bedroom Apartment
    Stayed 3 nights in February 2019

    Excellent location ”

    Best location near trapalga square, national museum. Safe area, Kind hotel staffs, and 24 hour available complimentary coffee for adults and hot choco for children. Want to visit again!!

    Reviewed February 08, 2019

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    Hi RHIE, Thank you for your feedback! I'm delighted to read you enjoyed your stay with us! We look forward to welcome you back again soon. Al

    Responded February 08, 2019
    Citadines Trafalgar Square London
    10.0
    Exceptional
    Sergey from United States
    Couple
    Studio
    Stayed 6 nights in April 2022

    Nice place to stay in central London”

    Nice good size rooms with a kitchenette and all essentials. Noticeably better than Club Quarters Hotel across the street.

    Reviewed April 10, 2022

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    Dear Sergey Thank you for taking the time to submit your feedback score and comments, We're happy you enjoyed your stay with us. We look forward to welcoming you back to Citadines Trafalgar Square London soon. Kind regards Kate

    Responded April 12, 2022
    Citadines Trafalgar Square London
    9.6
    Exceptional
    Stephen from Australia
    Family with teens
    1 Bedroom Apartment
    Stayed 1 night in October 2019

    Superb location and great service”

    We picked the hotel for its location, but it’s facilities and the service from the staff exceeded our expectations. We had a one bedroom two level apartment which gives a lot of privacy when travelling with children and a lot of space. Like a lot of London hotels the rooms are old but well maintained. Superb value for the space and location.

    Reviewed October 05, 2019

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    Hi Stephen, Thank you for your feedback. I'm glad you enjoyed your stay with us. We look forward to welcoming you back again soon! Al

    Responded October 07, 2019
    Citadines Trafalgar Square London
    10.0
    Exceptional
    LEE from South Korea
    Solo traveler
    Studio
    Stayed 4 nights in January 2020

    Strongly Recommended”

    The hotel was roomy, enough for 2 person and 2 big suitcases. Fine services, proper concierge, and love the hot coffee service at the L floor.

    Reviewed January 24, 2021

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    Hi Lee, Thank you very much for your feedback. We look forward to welcoming you back again soon! Al

    Responded July 01, 2021
    Citadines Trafalgar Square London
    9.6
    Exceptional
    Aditi from United Kingdom
    Family with teens
    1 Bedroom Apartment
    Stayed 4 nights in August 2021

    Brilliant location , cosy and clean ”

    We decided to take a mini break and wanted somewhere in the centre of it all which this place proved to be ! Facilities were great and it was clean and spacious . Would definitely recommend

    Reviewed January 24, 2022

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    Dear Aditi, Thank you for taking the time to submit a great review and ratings. We are happy you enjoyed your stay with us and hope to welcome you again in the future. Kind regards Harshada

    Responded January 28, 2022
    Citadines Trafalgar Square London
    10.0
    Exceptional
    Karin from United Kingdom
    Solo traveler
    Studio
    Stayed 3 nights in July 2021

    Great location ”

    Great location and clean and comfortable room. Very helpful staff.

    Reviewed July 25, 2021

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    Hi Karin, Thank you for your feedback! We look forward to welcoming you back again soon. Al

    Responded July 26, 2021
    Citadines Trafalgar Square London
    9.6
    Exceptional
    Jacks from United States
    Solo traveler
    1 Bedroom Apartment
    Stayed 5 nights in September 2021

    Great location- make sure the room isn’t near Cravens St”

    Great location and facilities. My only 2 issues is that the business center (printer) was down and that my room was too close to a bar/alley on cravens street. Didn’t get a lot of sleep prior to the London marathon. If you can avoid that. All is well…

    Reviewed October 05, 2021

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    Dear Jack, Thank you for staying with us and for taking the time to give us your feedback. I have taken note of your comments about the maintenance issues you have highlighted and I will make sure these are rectified. Thank you for making me aware. We look forward to welcoming you back again soon! Kind regards Harshada Tekle

    Responded October 11, 2021
    Citadines Trafalgar Square London
    10.0
    Exceptional
    Susan from United Kingdom
    Couple
    Studio
    Stayed 2 nights in September 2021

    Exceptional”

    Excellent value excellent location and helpful staff

    Reviewed September 07, 2021

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    Dear Susan, Thanks for your great feedback! Hope to have you with us again very soon. Kind regards Harshada Tekle

    Responded October 11, 2021
    Citadines Trafalgar Square London
    9.2
    Exceptional
    Susan from United States
    Solo traveler
    Studio
    Stayed 5 nights in February 2022

    Great Place to Stay”

    The hotel was perfectly located, extremely safe with many levels of access security, very clean, quiet and comfortable, very pleasant staff. The price was fair. The only issue I had was that I did not know that "due to covid" (which frankly i think is a budget excuse in the entire hospitality industry) there was no housekeeping. But the staff was awesome.

    Reviewed February 25, 2022

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    9.6
    Exceptional
    Jacki from New Zealand
    Family with young children
    2 Bedroom Apartment
    Stayed 1 night in July 2019

    A great location”

    Loved staying here and will be back! We had a 2 bedroom apartment and it was perfect for my family. The location is perfect for siteseeing in central London.

    Reviewed July 24, 2019

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    Hi Jacki, Thank you for your comments. I'm delighted to read you enjoyed your stay with us! We look forward to welcoming you again soon. Al

    Responded July 30, 2019
    Citadines Trafalgar Square London
    9.6
    Exceptional
    Terrence from United States
    Couple
    Studio
    Stayed 6 nights in December 2021

    Good value”

    Older interior hallways, but great rooms and lobby, in a wonderful old building. Excellent access to the tube and charring cross station. We had a wonderful stay.

    Reviewed December 27, 2021

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    Dear Terence, Thank thank you for taking the time to submit your great feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. We look forward to welcoming you back to Citadines Trafalgar Square. Kind regards, Kinga

    Responded January 01, 2022
    Citadines Trafalgar Square London
    9.6
    Exceptional
    Jayson from United Kingdom
    Solo traveler
    Studio
    Stayed 3 nights in September 2020

    Exceptional”

    Great location, I had a good, clean, spacious room. I paid less than usual price which is a bonus!

    Reviewed October 08, 2020

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    Hi Jayson, Thank you for your feedback! We look forward to welcoming you back again soon. Al

    Responded October 14, 2020
    Citadines Trafalgar Square London
    10.0
    Exceptional
    Amanda from United Kingdom
    Couple
    Studio
    Stayed 1 night in March 2019

    Exceptional”

    Excellent hotel, spacious rooms and great location

    Reviewed March 28, 2019

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    Hi Amanda, Thank you for your comments. I'm delighted to read you enjoyed your stay with us! Al

    Responded March 29, 2019
    Citadines Trafalgar Square London
    10.0
    Exceptional
    Yunzhen from Singapore
    Business traveler
    Studio
    Stayed 3 nights in November 2021

    Awesome location”

    Awesome location

    Reviewed February 15, 2022

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    Dear Yunzhen, , Thank you for your fantastic feedback, it really means a lot to us. Thank you for recognizing our fantastic location perfect for London sightseeing. Hope to see you again at Citadines Trafalgar Square. Kind regards, Kinga

    Responded March 06, 2022
    Citadines Trafalgar Square London
    8.4
    Excellent
    Lara from United Kingdom
    Family with young children
    Studio
    Stayed 1 night in February 2022

    Value for money, but a little noisy”

    We had a twin room for my young son and I. It was basic but all we needed for one night and felt clean enough. I loved the amount of space we had due to having the kitchenette and large window. However, the pillows were pretty lumpy and I could hear all the noise from the street below (Saturday night so lots of raucous people). I guess the rooms are not overly soundproof but it wasn't the end of the world. Perhaps they have quieter rooms which are not at the end of the building. My earbuds blocked out the worst of it. However they could probably do with waterproof mattresses. My son threw up in the night, a little of it soaked through to the mattress, at which point we saw all the other stains. It was a bit gross. But we called housekeeping at midnight and they brough fresh bedding up for us and we put the soiled bedding in a bag for them. I would probably stay here again if all we needed was somewhere to sleep. Good value for money. And huge apologies to the poor person that had to deal with our bedding!

    Reviewed February 10, 2022

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    Dear Lara, Thank you for staying with us and for taking your time to give us your feedback, it really means a lot to us. We look forward to welcoming you back to Citadines Trafalgar Square. Kind regards, Kinga

    Responded March 06, 2022
    Citadines Trafalgar Square London
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