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City Bay Hotel
Standard Double - Bathroom, City Bay Hotel in Hạ Long
Lobby, City Bay Hotel in Hạ Long
Interior view, City Bay Hotel in Hạ Long
Interior view, City Bay Hotel in Hạ Long
Bathroom, City Bay Hotel in Hạ Long
Bathroom, City Bay Hotel in Hạ Long

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7.9

Very good

95 reviews

95 reviews

See map
See map

8.1

Excellent

Location rating score

Excellent location - 2.21 kilometers from city center
Parking
FREE
Popular landmarks
Bai Chay Bridge 2.0 km
Dong Thien Cung 8.1 km
Dau Go Gotto 8.1 km
Hon Ga Choi Island 8.9 km
Soi Sim Island 11.3 km
Luon Caves 11.4 km
Sung Sot Cave 11.9 km
Cua Van Fishing Village 16.4 km
Nearby landmarks
Ha Long Market 150 m
Vincom Plaza Ha Long 200 m
Vườn hoa 210 m
Hon Gai Port 340 m
Poem Mountain Entry - Garded by a policeman 19-oct-19 390 m
Công viên Lán Bè 540 m
Bai Chai Bridge 560 m
Bai Tho Mountain 570 m
Quang Ninh Province General Hospital 650 m
Hồ Yết Kiêu 940 m

City Bay Hotel

156B Le Thanh Tong, Bach Dang Ward, Hon Gai, Ha Long, Hon Gai Port, Hạ Long, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hon Gai Port part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Restaurant and hot tub are among the special facilities that will enhance your stay with on-site convenience.

Highlights

580 meters to Bai Tho Mountain

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Hot tub

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Hạ Long every 7 minutes on Agoda.com
Value for money8.1
Distance to city center1 km
Location rating8.1
Nearest airportCat Bi International Airport (HPH)
Distance to airport39.9 km

Rooms available at City Bay Hotel

Excellent
Room comfort & quality

8.2

Standard Double
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe Triple Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed and 1 single b...
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Deluxe Twin
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 double bed
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Deluxe Double
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed
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Standard Twin
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
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Standard Room
...
  • Room size: 24 m²/258 ft²
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Superior Twin or Double Room
...
  • Room size: 24 m²/258 ft²
  • 1 double bed or 2 single be...
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Deluxe Room
...
  • Room size: 30 m²/323 ft²
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DELUXE DOUBLE ROOM DOUBLE BED 1 SINGLE BED
...
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    Single
    ...
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      Frequently asked questions

      What time is check-in and check-out at City Bay Hotel?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to City Bay Hotel?

      City Bay Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 70000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at City Bay Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, City Bay Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hạ Long with private transportation, the hotel can arrange taxi service.

      Is breakfast offered at City Bay Hotel?

      Wake up to a great buffet breakfast at City Bay Hotel. Adults can enjoy breakfast offered with an additional charge of 100000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What is the smoking policy at City Bay Hotel?

      City Bay Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What restaurants are nearby City Bay Hotel?

      City Bay Hotel is located in Hon Gai Port, famous for good restaurants such as Hoang Quan Restaurant, Wander Station and Rock House Pizza.

      What popular shopping places are close to City Bay Hotel?

      City Bay Hotel is located in Hon Gai Port area which features shopping places such as Ha Long Market.

      What are popular attractions near City Bay Hotel?

      City Bay Hotel is located in Hon Gai Port area, which is famous for attractions such as Vườn hoa, Công viên Lán Bè and City Church.

      What popular natural sightseeing spots are close to City Bay Hotel?

      City Bay Hotel is located in the Hon Gai Port area, which is famous for natural sightseeing destinations such as Sung Sot Cave, Bai Tho Mountain and Hòn Hai - Cô Tiên.

      See map

      Explore the neighborhood

      What people love about City Bay Hotel

      • 8

        Very good
        Cleanliness

        "The place is ok to stay, it has all the basic needs and is clean."

        Claudia

        |

        January 9, 2020

      • 10

        Exceptional
        Cleanliness

        "Rooms are big and clean."

        CHARYN

        |

        August 26, 2019

      • 9.2

        Exceptional
        Spaciousness

        "Spacious room and perfect location!"

        Eddie

        |

        August 16, 2022

      Property ranking|Compared to 785 Hạ Long properties
      See all rankings
      Room comfort score
      8.2/10
      Room size
      35 sqm.
      Value for money score
      8.1/10
      Location score
      8.2/10
      Better than
      95
      %
      of Hạ Long properties
      Bigger than
      86
      %
      of Hạ Long properties
      Better than
      84
      %
      of Hạ Long properties
      Better than
      83
      %
      of Hạ Long properties
      Overall rating:

      7.9

      Very good
      95 reviews
      Cleanliness
      8.0
      Facilities
      7.3
      Location
      8.1
      Read all reviews >
      More about City Bay Hotel

      More about City Bay Hotel

      City Bay Hotel

      Enjoy Hạ Long day or night with a stay at City Bay Hotel.
      City Bay Hotel provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Hạ Long.
      If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
      For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
      Each guestroom at City Bay Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator, a coffee or tea maker, instant tea and mini bar in some rooms for when you feel like it is needed.
      It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


      Dining and things to do

      Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at City Bay Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
      Enjoy the countless activities offered at City Bay Hotel. Finish your vacation days right by dropping in at the hot tub. Have some easy fun without traveling far, while playing yoga room at City Bay Hotel. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


      Around the property

      Take advantage of the opportunity to explore Hạ Long while in the city. The most popular local attraction is probably Dau Go Gotto only 8.1 km away. How far are you willing to explore? Take the perfect ocean adventure with a day trip to Hon Ga Choi Island located 8.9 km away.


      Reasons to stay here

      This hotel beats 84% of accommodations in the city on value for money.
      Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 93% of the city's accommodation.
      It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Hạ Long.

      Show less

      Amenities and facilities

      Very good
      Facilities

      7.3

      Languages spoken
      • English
      • Chinese [Mandarin]
      • Vietnamese
      Internet access
      • Free Wi-Fi in all rooms!
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Hot tub
      • Ticket services
      • Tours
      • Yoga room
      Cleanliness and safety
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • Hand sanitizer
      Dining, drinking, and snacking
      • Bar
      • Kitchen
      • Restaurants
      • Room service [24-hour]
      Services and conveniences
      • Cash withdrawal
      • Concierge
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      For the kids
      • Family room
      Access
      • Check-in/out [express]
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Airport transfer
      • Car park [charges apply]
      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Shuttle service
      • Taxi service
      • Valet parking
      Available in all rooms
      • Air conditioning
      • Closet
      • Clothes dryer
      • Clothes rack
      • Desk
      • Free bottled water
      • Hair dryer
      • In-room safe box
      • Linens
      • Mini bar
      • Non-smoking
      • Private bathroom
      • Refrigerator
      • Seating area
      • Shower
      • Slippers
      • Telephone
      • Toiletries
      • Towels
      • TV [flat screen]
      • Wake-up service
      • Wooden/parqueted flooring

      Food and dining

      Breakfast options
      • Buffet

      Location

      156B Le Thanh Tong, Bach Dang Ward, Hon Gai, Ha Long, Hon Gai Port, Hạ Long, Vietnam
      Excellent
      Location

      8.1

      Airports
      • Cat Bi International Airport (HPH)
        39.9 km
      Public transportation
      • Halong Train Station
        8.0 km
      Hospital or clinic
      • Quang Ninh Province General Hospital
        650 m
      Shopping
      • Bai Chay Commercial Center
        3.3 km
      Convenience store
      • Thu Huong Convenience Store
        1.4 km
      Cash withdrawal
      • ATM on-site

      What's nearby

      Popular landmarks
      • Bai Chay Bridge
        2.0 km
      • Dong Thien Cung
        8.1 km
      • Dau Go Gotto
        8.1 km
      • Hon Ga Choi Island
        8.9 km
      • Soi Sim Island
        11.3 km
      • Luon Caves
        11.4 km
      • Sung Sot Cave
        11.9 km
      • Cua Van Fishing Village
        16.4 km
      Nearby landmarks
      • Ha Long Market
        150 m
      • Vincom Plaza Ha Long
        200 m
      • Vườn hoa
        210 m
      • Hon Gai Port
        340 m
      • Poem Mountain Entry - Garded by a policeman 19-oct-19
        390 m
      • Công viên Lán Bè
        540 m
      • Bai Chai Bridge
        560 m
      • Bai Tho Mountain
        570 m
      • Quang Ninh Province General Hospital
        650 m
      • Hồ Yết Kiêu
        940 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Children 0-4 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 5 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-in until00:00
      • Check-out from00:00
      • Check-out until12:00
      • Reception open until23:59
      Getting around
      • Airport transfer fee70000 VND
      • Distance from city center1 km
      • Travel time to airport (minutes)120
      Extras
      • Breakfast charge (unless included in room price)100000 VND
      • Daily Internet/Wi-Fi fee0 USD
      The property
      • Non-smoking rooms/floorsYes
      • Number of bars/lounges0
      • Number of floors7
      • Number of restaurants0
      • Number of rooms 36
      • Year property opened2008
      • Most recent renovation2016
      Parking
      • Daily parking fee0 USD

      Reviews of City Bay Hotel from real guests

      Provided by verified guests of Agoda
      7.9
      /
      10
      Cleanliness8.0
      Facilities7.3
      Location8.1
      Room comfort and quality8.2
      Service8.0
      Value for money8.1
      High score for Hạ Long
      Rating
      9+ Exceptional (15)
      8-9 Excellent (8)
      7-8 Very Good (10)
      6-7 Good (2)
      <6 Below Expectation (18)
      Time of the year
      Mar - May (16)
      Jun - Aug (10)
      Sep - Nov (16)
      Dec - Feb (11)
      All guests (95)
      All room types
      All languages

      Show reviews that mention 

      Showing 53 verified guest comments
      123
      10.0
      Exceptional
      Hanna from Austria
      Solo traveler
      Standard Double
      Stayed 2 nights in October 2019

      Exceptional”

      Good location if you want to stay in Hon Gai (part of Halong where most of the locals live, contrary to the hotel town of Bai Cay), next to a local market and the bay, very nice hotel room, very clean, worth the money

      Reviewed November 04, 2019

      See room deals

      thank you for your review

      Responded December 07, 2019
      City Bay Hotel
      10.0
      Exceptional
      CHARYN from Philippines
      Group
      Standard Twin
      Stayed 1 night in August 2019

      Good hotel near Bai Tho Mountain”

      Stay here if you're planning to climb Bai Tho Mountain. It is only 5 to 7 minutes by foot. Rooms are big and clean.

      Reviewed August 26, 2019

      See room deals

      Thank you so much for choosing our hotel. We will try our best to meet your needs. Thank you and hope you always happy.

      Responded November 01, 2019
      City Bay Hotel
      8.8
      Excellent
      Liddy from Germany
      Couple
      Deluxe Twin
      Stayed 2 nights in March 2019

      Nice staff, Great room, pretty good location”

      We absolutely loves the spacious, clean room and bathroom with a Great view of the first Rock Formations of halong bay. It's an half an hour Taxi drive away from where All the boats depart from.

      Reviewed April 01, 2019

      See room deals

      Thank you so much for choosing our hotel and give us sincere comment. We will try our best to meet our customer's need. Thank you so much !

      Responded January 14, 2020
      City Bay Hotel
      8.0
      Excellent
      Claudia from Mexico
      Couple
      Standard Double
      Stayed 2 nights in January 2020

      Very good”

      The place is ok to stay, it has all the basic needs and is clean. Unfortunately we wanted to climb a mountain to see the “famous” Halong bay view however they closed the mountain and there is really nothing to do around. There’s is a small mall right next to the hotel with a cinema and you can walk around the area, they seem to be building more things around. It is far from the boat harbor to take tours.

      Reviewed January 09, 2020

      See room deals

      Thank you so much for choosing our hotel and give us sincere comment. We will try our best to meet our customer's need. Thank you so much !

      Responded January 14, 2020
      City Bay Hotel
      7.2
      Very good
      Patrick
      Couple
      Standard Double
      Stayed 4 nights in February 2019

      Very good”

      Not the right place for us. We were fortunate to secure a last minute booking but the room was a smoking room so the smell of tobacco lingered. Many noisy people on out floor (a large group) who created chaos and even managed to start a fire.... the staff seemed incapable or unwilling to stop the disruptions.

      Reviewed February 10, 2019

      See room deals

      Thank you so much for choosing our hotel and give us sincere comment. We will try our best to meet our customer's need. Thank you so much !

      Responded January 14, 2020
      City Bay Hotel
      6.4
      Good
      Rangsima from United Kingdom
      Couple
      Standard Double
      Stayed 1 night in June 2019

      Good for an overnight stay”

      We stayed at this hotel due to its location as we were only in Halong City for one night to hike the mountain early in the morning. Room is very basic and standard.

      Reviewed July 06, 2019

      See room deals

      Thank you so much for choosing our hotel and give us sincere comment. We will try our best to meet our customer's need. Thank you so much !

      Responded January 14, 2020
      City Bay Hotel
      5.2
      Anthony from Australia
      Couple
      Standard Double
      Stayed 1 night in March 2020

      Dissapointing service for the price”

      Better and cheaper horels we will not stay here again

      Reviewed March 16, 2020

      See room deals

      4.8
      Anthony from Australia
      Couple
      Standard Double
      Stayed 1 night in March 2020

      Agoda booking was different to the allocated room”

      I booked a mountain view room through Agoda and insted my room looked out onto someones laundry drying one meter from the window. Very disappointing. No help from the staff at the hotel, wont stay there again. Better hotels close with a cheaper price.

      Reviewed March 15, 2020

      See room deals

      9.0
      Exceptional
      Gary from United States
      Solo traveler
      Deluxe Twin
      Stayed 2 nights in October 2015

      Great place to stay in Hon Gai”

      Great location, clean room, friendly staff

      Great location on the Hon Gai side of Ha Long City, walking distance to the bayside promenade and to the ferry dock. Room was very clean with nice decor. Mattress was soft and comfortable. My room had a window, but no view, just the building next door. Ventilation could have been a little better. Even though I turned the fan to high, it was a little stuffy. Staff was friendly and helpful. I would stay there again.

      Reviewed October 20, 2015

      See room deals

      8.4
      Excellent
      Adrianne from Malaysia
      Group
      Standard Double
      Stayed 2 nights in September 2017

      was ok”

      location super near to wet market..d staff was ok..but the only problem is when i walk into my room there is quite bad smell not only my rooms but my friends rooms too..so we planning to upgrade to it sister hotel which is City Bay Palace hotel..perhaps there is some miscommunication reception wont let us to upgrade so i have to re-book the sister hotel..

      Reviewed September 20, 2017

      See room deals

      7.6
      Very good
      Richard from United States
      Solo traveler
      Standard Double
      Stayed 2 nights in November 2016

      Good for locals, not good for Halong Bay”

      + Friendly staff + Nice quality room + Arrived early in morning and they allowed me the room early + Restaurants and banks close by - Confusing and pain that very similarly named City Bay Palace is right next door. They shuffled me back and forth between the two for check in. - Far from Halong Bay and Tuan Chau harbor for any boat cruises

      Reviewed December 05, 2016

      See room deals

      9.7
      Exceptional
      Jamie from United Kingdom
      Couple
      Standard Double
      Stayed 1 night in July 2015

      Good cheap stay in Bangkok. ”

      Good price, near to popular places, helpful staff

      The price was very good. The room was clean and tidy. The shared bathroom worked well, with the good surprise of having dispensable soap and shampoo. It was not luxury but was worth the money. It is 10 mins walk to koh san Road. Nice and quiet in the evenings. Perfect place to come back and sleep in. Staff are friendly and helpful.

      Reviewed July 15, 2015

      See room deals

      8.4
      Excellent
      stephen from Singapore
      Business traveler
      Standard Double
      Stayed 2 nights in July 2016

      Great Value”

      Large clean room in hotel centrally located next to market Great value for money

      Reviewed July 08, 2016

      See room deals

      5.2
      Terrecia from Singapore
      Couple
      Standard Double
      Stayed 1 night in December 2017

      Bad communication”

      Communication with staffs and Receptionists were really difficult because they couldn’t speak English. However, when we went over to its sister hotel called City Bay Palace, their service was excellent but well, you get what you paid for.

      Reviewed December 20, 2017

      See room deals

      8.4
      Excellent
      T from Vietnam
      Group
      Standard Double
      Stayed 1 night in August 2016

      Good, but ”

      Between my room and beside it have door. It's connecting room. And beside room is higher, so we can't book. midnight 23:00 guest checked-in, and start to play with 2 man and 1 girl. so noisy. about 1.5 hour later they checked-out in midnight.

      Reviewed August 10, 2016

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      6.0
      Ricardo from United States
      Solo traveler
      Standard Double
      Stayed 2 nights in April 2016

      comfy”

      Close to the water. The city closes down by 8pm. So if you are an early sleeper, this part of Halong Bay is good. No nightlife.

      Reviewed April 30, 2016

      See room deals

      6.0
      Gao from Singapore
      Couple
      Standard Double
      Stayed 1 night in October 2016

      OK for one night”

      basic facilities, staff doesn't speak English, far from boat terminal to halong bay. near big shopping center but not many restaurants around.

      Reviewed November 24, 2016

      See room deals

      2.0
      Martin from Thailand
      Couple
      Deluxe Twin
      Stayed 1 night in April 2018

      Very misleading.”

      WE arrived at the listed hotel at the address given expecting to find the hotel shown on your website. The "Hotel" at this addressis a backpackers hostel, not what we expected. It is tidy clean hostel but cerainly not the venues shown on your web site. They sent us around the corner(About 300 metres) to another hotel named City Bay Palace hotel which was new and clean with good staff. The only problem is that the front door stairs are so steep that I could only climb them on my hands and knees. the is no handrail. In order for us and some other elderly customrers (I'm 75 yre old) we had to walk down the dely ramp and use the staff lift to access the hotel Foyer. The rooms were very good, the breakfast was OK and the staff are very helpful.

      Reviewed April 21, 2018

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      4.0
      Thi from Vietnam
      Solo traveler
      Standard Double
      Stayed 1 night in September 2014

      I paid 22.80 dollar, at hotel only 15.14 dollar.”

      Clear. Boring. Near ATM machine

      I booked in agoda I need to paid 480.000 plus... But in the morning when I checked out, the receptionist didn't Know I booked on agoda. So said I need to pay for 318.000. I wonder why agoda is expensive than pay at hotel?? If like that, next time I don't need to book in room at agoda website. I only need to call to hotel and book then.

      Reviewed September 20, 2014

      See room deals

      3.2
      Paul from Australia
      Couple
      Standard Double
      Stayed 3 nights in May 2017

      Acceptable”

      Staff asking us every morning are we checking out?!! Too many ants and destroyed all our sealed candy No free drinking water also it's very cheap!

      Reviewed May 11, 2017

      See room deals

      123
      This is a popular property. Don't miss out!

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