City Bay Palace Hotel
Facilities, City Bay Palace Hotel in Hạ Long
Food and beverages, City Bay Palace Hotel in Hạ Long
Executive lounge, City Bay Palace Hotel in Hạ Long
Exterior view, City Bay Palace Hotel in Hạ Long
City Bay Palace Hotel
Restaurant, City Bay Palace Hotel in Hạ Long

Removed from saved list

8.2Excellent

520 reviews

520 reviews

Cleanliness 8.5
Room comfort and quality 8.5
See map

8.0Excellent

Location rating score

Excellent location - 2.11 kilometers from city center
Parking
FREE
Popular landmarks
Bai Chay Bridge
1.9 km
Dong Thien Cung
8.0 km
Dau Go Gotto
8.1 km
Hon Ga Choi Island
8.9 km
Soi Sim Island
11.3 km
Closest landmarks
Ha Long Market
140 m
Nha Tho Hon Gai Temple
200 m
Vườn hoa
250 m
Halong Bay Marina
260 m
Vincom Plaza Ha Long
270 m

City Bay Palace Hotel

156 Le Thanh Tong Str, Bach Dang, Ha Long, Quang Ninh, Hon Gai Port, Hạ Long, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hon Gai Port part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

Hygiene Plus

520 meters to Bai Tho Mountain

Check-in [24-hour]

Airport transfer

Great Breakfast

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Hạ Long every 3 minutes on Agoda.com
Value for money8.3
Distance to city center1km
Location rating8.0
Nearest airportCat Bi International Airport (HPH)
Distance to airport39.8 km

Rooms available at City Bay Palace Hotel

Excellent
Room comfort & quality

8.5

Deluxe Twin Or Double
...
  • Room size: 26 m²/280 ft²
  • Street view
  • 2 single beds
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Executive Suite
...
  • Room size: 48 m²/517 ft²
  • Mountain view
  • 1 queen bed
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Deluxe Triple
...
  • Room size: 29 m²/312 ft²
  • Street view
  • 1 double bed and 1 single b...
Enter dates to see prices
Superior Twin or Double
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
VIP Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
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Deluxe Double with Bathtub
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
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Ocean View Room
...
  • Room size: 24 m²/258 ft²
  • Ocean view
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Triple Room with City View
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed and 1 single b...
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Executive Double Room with City View
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Double Room
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Top things to do in Hạ Long

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Is car parking available at City Bay Palace Hotel?

City Bay Palace Hotel offers car park onsite free of charge for guest visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What public parks are within range of City Bay Palace Hotel?

While remaining at City Bay Palace Hotel, indulge in your early morning or evening walk at nearby park which include Công viên Vinhomes Dragon Bay, Kidoland, and Vườn hoa.

How many rooms does City Bay Palace Hotel have?

City Bay Palace Hotel has a total of 70 rooms.

At what time of the year is City Bay Palace Hotel most popular?

City Bay Palace Hotel's most popular month where verified guests travelers have stayed the most is in July.

What payment options are supported at City Bay Palace Hotel?

City Bay Palace Hotel accepts up to 5, with payment card options consisting of MasterCard, Cash, Visa, and American Express.

What is the verified guest review consensus about City Bay Palace Hotel's beds?

60.0% of our verified visitor ratings have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for City Bay Palace Hotel down in the review section.

What is the verified guest review consensus about City Bay Palace Hotel's coffee?

100.0% of our verified visitor reviews have given a positive appraisal and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for City Bay Palace Hotel down in the review section.

What is the typical rating that verified Business travelers' have given to City Bay Palace Hotel?

Past business travelers that have stayed at this property have given City Bay Palace Hotel an average rating of 8.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to City Bay Palace Hotel?

Verified couple travelers that have stayed at this property have given City Bay Palace Hotel an average rating of 8.1. You can look up on more specific customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with older children have given to City Bay Palace Hotel?

Verified families with older children that have stayed at this property have given City Bay Palace Hotel an average rating of 8.2. You can check out more thorough customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

More about City Bay Palace Hotel

More about City Bay Palace Hotel

Discover the Tranquil Charm of City Bay Palace Hotel in Hạ Long

Nestled in the heart of Hạ Long, Vietnam, City Bay Palace Hotel is a delightful 3-star hotel that offers a perfect blend of comfort, convenience, and affordability. With its prime location just 1km away from the city center, this hotel provides easy access to all that the lively city has to offer. Whether you are traveling for business or leisure, City Bay Palace Hotel is an excellent choice for your stay. Built in 2013 and last renovated in 2019, City Bay Palace Hotel boasts a modern and stylish design that is sure to impress. The hotel features 70 well-appointed rooms, each thoughtfully designed to provide a comfortable and relaxing atmosphere. From cozy standard rooms to spacious suites, every accommodation option offers a range of amenities to ensure a pleasant stay. Check-in at City Bay Palace Hotel begins at 02:00 PM, allowing you to settle in and start your vacation at your own pace. The friendly and attentive staff will be there to assist you with a seamless check-in process, ensuring that you feel welcomed from the moment you arrive. When it's time to bid farewell, check-out is until 12:00 PM, giving you ample time to pack up and prepare for your onward journey. Families traveling with young children will appreciate the child policy at City Bay Palace Hotel. Children between the ages of 4 to 5 can stay free of charge, making it an ideal choice for a family-friendly getaway. The hotel goes the extra mile to ensure that families have a comfortable stay, providing amenities and services tailored to the needs of both parents and children. Experience the tranquility and charm of City Bay Palace Hotel during your visit to Hạ Long, Vietnam. With its convenient location, well-appointed rooms, and child-friendly policies, this hotel is the perfect choice for travelers seeking a memorable and hassle-free stay.

Endless Entertainment at City Bay Palace Hotel

City Bay Palace Hotel in Hạ Long, Vietnam offers an array of entertainment facilities that will keep guests entertained throughout their stay. The hotel boasts a variety of shops, perfect for those looking to indulge in some retail therapy or pick up souvenirs to commemorate their trip. Additionally, the hotel features a vibrant bar where guests can unwind with a refreshing drink after a long day of exploring the city. For those seeking a lively nightlife experience, City Bay Palace Hotel is home to a trendy nightclub where guests can dance the night away to the latest beats. The hotel also offers a salon, where guests can pamper themselves with a rejuvenating beauty treatment or a stylish haircut. To further enhance relaxation, the hotel provides massage services, allowing guests to unwind and release any tension. City Bay Palace Hotel also offers a shared lounge/TV area, perfect for socializing with fellow travelers or catching up on the latest news and sports events. Lastly, the hotel features a gift/souvenir shop, making it convenient for guests to find the perfect memento to take home. With its diverse range of entertainment facilities, City Bay Palace Hotel ensures that guests will have an unforgettable and entertaining stay.

Stay Active and Energized at City Bay Palace Hotel's Sports Facilities

At City Bay Palace Hotel, we understand the importance of staying active and energized during your vacation. That's why we offer an array of sports facilities that cater to all fitness enthusiasts. Whether you prefer outdoor activities or hitting the gym, we have something for everyone. For nature lovers and adventure seekers, our hotel is surrounded by breathtaking hiking trails that offer stunning views of the picturesque Hạ Long Bay. Lace up your hiking boots and explore the lush greenery, towering mountains, and cascading waterfalls that await you just steps away from our doorstep. If you're looking for some fun in the sun, head over to our water park and beach area. Dive into the crystal-clear waters of the bay, soak up the sun on the sandy beach, or indulge in thrilling water sports such as kayaking and paddleboarding. Our beachfront location provides the perfect setting for a day of relaxation and excitement. For those who prefer to stay indoors, we have a free fitness center equipped with state-of-the-art equipment. Whether you're a beginner or a fitness enthusiast, our gym has everything you need for a fulfilling workout session. Additionally, our 24-hour fitness center ensures that you can exercise at any time that suits your schedule. No matter your preference, City Bay Palace Hotel's sports facilities are designed to keep you active and energized throughout your stay. So, pack your workout gear and get ready for an unforgettable vacation filled with adventure, relaxation, and fitness.

Convenience Facilities at City Bay Palace Hotel

City Bay Palace Hotel in Hạ Long, Vietnam offers an array of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, you can indulge in delectable meals and refreshing beverages at any time of the day, right in the comfort of your own room. The hotel also provides laundry service, ensuring that your clothes are clean and fresh throughout your stay. For added convenience, City Bay Palace Hotel offers safety deposit boxes to keep your valuables secure, as well as a concierge service to assist you with any queries or requests you may have. Stay connected with the complimentary Wi-Fi available in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. Additionally, the hotel features a designated smoking area for guests who smoke. The dry cleaning service ensures that your clothes are always in pristine condition, while the express check-in/check-out option allows for a seamless arrival and departure experience. Luggage storage is available for those who wish to explore the city without the burden of their bags, and daily housekeeping ensures that your room is always tidy and inviting. Experience utmost convenience and comfort at City Bay Palace Hotel in Hạ Long.

Convenient Transport Facilities at City Bay Palace Hotel

City Bay Palace Hotel in Hạ Long, Vietnam, offers a range of transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it easy for travelers to reach the hotel upon arrival. Additionally, guests can take advantage of the hotel's shuttle service, which offers convenient transportation to popular tourist spots and attractions in the area. For those who prefer to explore the city on their own, the hotel also offers car hire services, allowing guests to have the freedom to travel at their own pace. Parking is made easy at City Bay Palace Hotel, with both valet parking and a car park onsite available for guests. The hotel also provides a car park free of charge, ensuring that guests have a secure and convenient place to park their vehicles. To further enhance the guest experience, the hotel offers a taxi service, making it effortless for guests to travel around the city without any hassle. Moreover, the hotel's ticket service allows guests to conveniently book tickets for various attractions and activities, ensuring that they can make the most of their time in Hạ Long. With its comprehensive transport facilities, City Bay Palace Hotel aims to provide guests with a seamless and enjoyable stay.





Indulge in Exquisite Dining at City Bay Palace Hotel

At City Bay Palace Hotel, we understand the importance of exceptional dining experiences. With a range of dining facilities available, we cater to every palate and preference. Start your day off right with our delectable breakfast buffet, offering a wide selection of both local and international dishes. Whether you prefer a hearty continental breakfast or a traditional Vietnamese breakfast, our attentive staff will ensure that you are well taken care of. For a quick pick-me-up or a casual gathering, our coffee shop is the perfect spot. Sip on a freshly brewed cup of coffee or choose from a variety of teas while enjoying the cozy ambiance. If you prefer to dine in the comfort of your room, our 24-hour room service is at your disposal. Indulge in a range of delicious options from our extensive menu, delivered right to your doorstep. When it comes to lunch or dinner, our restaurant is the place to be. Immerse yourself in a culinary journey as you savor the flavors of our carefully crafted dishes. From local specialties to international favorites, our talented chefs use only the finest ingredients to create memorable dining experiences. With daily housekeeping and grocery deliveries available, you can enjoy a hassle-free stay at City Bay Palace Hotel while exploring the vibrant culinary scene of Hạ Long.

City Bay Palace Hotel: A Variety of Comfortable and Spacious Rooms

City Bay Palace Hotel in Hạ Long, Vietnam, offers a range of room options to suit every traveler's needs. From the cozy Deluxe Double with Bathtub, perfect for couples seeking a romantic getaway, to the spacious VIP Suite, ideal for those looking for a touch of luxury, there is something for everyone. Other room options include the Deluxe Triple, Deluxe Twin Or Double, Ocean View Room, and Superior Twin or Double. With different sizes and bed configurations, guests can choose the room that best fits their requirements. Booking these rooms on Agoda ensures that travelers can enjoy the best prices and a hassle-free experience, making their stay at City Bay Palace Hotel even more enjoyable.

Explore the Vibrant Hon Gai Port in Hạ Long, Vietnam

Located in the mesmerizing city of Hạ Long, Vietnam, the City Bay Palace Hotel offers easy access to the bustling Hon Gai Port. As the main port of the area, Hon Gai Port is a vibrant hub of activity and a gateway to the stunning UNESCO World Heritage Site, Hạ Long Bay. Hon Gai Port is not only a bustling commercial port but also a popular tourist destination. Here, you can witness the daily life of the local fishermen as they bring in their fresh catches, creating a lively and colorful atmosphere. Stroll along the waterfront promenade and soak in the sights and sounds of the bustling port, with its traditional wooden boats and modern vessels. For those seeking adventure, Hon Gai Port is the perfect starting point for exploring the breathtaking Hạ Long Bay. Embark on a cruise and sail through the emerald waters, surrounded by towering limestone karsts and picturesque islands. Discover hidden caves, go kayaking, or simply relax on the sun deck and take in the awe-inspiring beauty of this natural wonder. After a day of exploration, return to the City Bay Palace Hotel and unwind in its comfortable and luxurious accommodations, while reminiscing about the unforgettable experiences at Hon Gai Port.

Traveling to City Bay Palace Hotel from the Nearest Airports in Hạ Long, Vietnam

When arriving in Hạ Long, Vietnam, there are two main airports you can choose from to begin your journey to the City Bay Palace Hotel. The nearest airport to Hạ Long is Cat Bi International Airport, located in Hai Phong City, approximately 75 kilometers away. Another option is Van Don International Airport, situated on Van Don Island, around 50 kilometers from Hạ Long. Both airports offer convenient transportation options to reach the City Bay Palace Hotel. From Cat Bi International Airport, you can take a taxi or arrange for a private transfer to the hotel. The journey takes approximately 1.5 to 2 hours, depending on traffic conditions. Alternatively, you can opt for a shared shuttle service, which offers a more budget-friendly option. These shuttles typically depart from the airport at scheduled times and drop you off directly at the hotel. If you choose to fly into Van Don International Airport, you can also arrange for a taxi or private transfer to the City Bay Palace Hotel. The travel time from this airport is about 1 hour. Additionally, some hotels offer airport transfer services, so it's worth checking with the City Bay Palace Hotel if they provide this convenient option. Whether you choose Cat Bi International Airport or Van Don International Airport, rest assured that your journey to the City Bay Palace Hotel will be hassle-free, allowing you to start your Hạ Long adventure in comfort and style.

Discover the Natural Wonders and Cultural Delights near City Bay Palace Hotel

Nestled in the heart of Hạ Long, City Bay Palace Hotel offers easy access to a range of captivating landmarks and attractions. Just a short distance away, you'll find the breathtaking Sung Sot Cave, known as the 'Surprise Cave' for its stunning rock formations and vast chambers. Explore the Luon Caves, where you can paddle through emerald waters and marvel at the limestone cliffs that surround you. For those seeking panoramic views, head to Bai Tho Mountain, a majestic peak that offers sweeping vistas of Hạ Long Bay. Don't miss the chance to cross the iconic Bai Chay Bridge, a modern architectural marvel that spans the Cua Luc Strait. Immerse yourself in the local culture at the Quang Ninh Museum, where you can learn about the history and heritage of the region. If you're traveling with children, make sure to visit Kidoland, a fun-filled amusement park that promises hours of entertainment for the little ones. For a tranquil escape, take a stroll through the charming Vườn hoa, a beautiful garden oasis. And don't forget to visit Hồ Yết Kiêu, a serene lake surrounded by lush greenery, perfect for a peaceful afternoon. With its prime location near these remarkable landmarks and attractions, City Bay Palace Hotel is the ideal base for exploring the natural wonders and cultural delights of Hạ Long, Vietnam.





A Culinary Adventure Awaits

City Bay Palace Hotel is surrounded by a plethora of dining options that will satisfy any craving. Indulge in the authentic flavors of Vietnam at Nhat Ly Restaurant, where you can savor traditional dishes like Bun Thang - Pho Ga Ha Noi and experience the rich culinary heritage of the region. For a taste of international cuisine, head to D'myna Restaurant & Skybar, where you can enjoy a wide range of dishes from around the world while taking in panoramic views of the city. If you're in the mood for seafood, the Buffet Hai San Vincom Plaza Ha Long offers an extensive selection of fresh and delicious seafood dishes. For those looking for a unique dining experience, FLC Tropical provides a beautiful setting and a menu that combines Vietnamese and international flavors. With so many options to choose from, you'll never run out of culinary delights to explore during your stay at City Bay Palace Hotel.

Shop 'til you drop at Ha Long's vibrant shopping scene

City Bay Palace Hotel is conveniently located near some of Ha Long's top shopping landmarks. Just a short stroll away is Ha Long Market, a bustling marketplace where you can find a wide variety of local products, from fresh seafood and fruits to handicrafts and souvenirs. This is the perfect place to immerse yourself in the local culture and pick up some unique gifts to bring back home. For those looking for a more modern shopping experience, Vincom Plaza Ha Long is also nearby. This shopping mall offers a range of international and local brands, as well as a selection of restaurants and entertainment options. Whether you're in search of traditional Vietnamese goods or the latest fashion trends, you'll find it all within easy reach of City Bay Palace Hotel.

Affordable Luxury: Experience Hạ Long without Breaking the Bank at City Bay Palace Hotel

Escape to the breathtaking beauty of Hạ Long without emptying your wallet at City Bay Palace Hotel. With an average room price of just $39, this hidden gem offers unbeatable value for money. Compared to the average price of a hotel room in Hạ Long, which stands at $233, City Bay Palace Hotel provides an incredible opportunity to indulge in luxury without the hefty price tag. Step into a world of comfort and sophistication as you enter your elegantly appointed room at City Bay Palace Hotel. Each room is meticulously designed to provide a serene and inviting atmosphere, ensuring a restful night's sleep after a day of exploring Hạ Long's mesmerizing landscapes. From the plush bedding to the modern amenities, every detail has been carefully curated to exceed your expectations. Whether you're a budget-conscious traveler or simply seeking exceptional value, City Bay Palace Hotel offers a range of room options to suit every need. With its prime location and affordable rates, this hotel is the perfect choice for those looking to make the most of their stay in Hạ Long without compromising on quality or comfort. Book your stay at City Bay Palace Hotel today and embark on an unforgettable journey without breaking the bank.

Clean, Modern Rooms and Incredibly Friendly Staff

City Bay Palace Hotel in Hạ Long, Vietnam, is a top choice for travelers looking for clean and modern rooms, a great location, and friendly and accommodating staff. The hotel offers clean and comfortable rooms with a nice view. The staff is incredibly helpful and friendly, ensuring that guests have a pleasant stay. The receptionist is particularly praised for being helpful and accommodating. The hotel's lobby area is also worth mentioning, as it is big and bright, providing a welcoming atmosphere. Guests also appreciate the delicious and plentiful food options available, especially during breakfast. City Bay Palace Hotel is highly recommended by repeat guests for its great service and cleanliness of rooms and facilities.

A Perfect Blend of Comfort and Value at City Bay Palace Hotel

City Bay Palace Hotel in Hạ Long, Vietnam, has garnered an impressive overall rating of 8.2 on Agoda, making it a top choice for travelers seeking a memorable stay. With its exceptional value for money, this hotel offers a delightful combination of comfort and affordability. One of the standout features of City Bay Palace Hotel is its excellent facilities, which have earned it a rating of 8.0. From the moment you step into the hotel, you'll be greeted by a warm and inviting atmosphere. The rooms are thoughtfully designed with modern amenities and stylish decor, ensuring a comfortable and enjoyable stay. Whether you're looking to relax by the rooftop pool, work out at the fitness center, or indulge in a rejuvenating spa treatment, this hotel has it all. Cleanliness is a top priority at City Bay Palace Hotel, and it shows in their impressive rating of 8.5. The hotel's dedicated housekeeping staff goes above and beyond to ensure that every corner of the property is immaculate. From the spotless rooms to the well-maintained common areas, guests can rest assured that their stay will be hygienic and comfortable. The attention to detail in maintaining cleanliness is truly commendable. In addition to the excellent facilities and cleanliness, City Bay Palace Hotel's staff performance is another highlight, with a rating of 8.2. The friendly and attentive staff members are always ready to assist guests with a warm smile. Their professionalism and dedication to providing exceptional service create a welcoming and personalized experience for every guest. Whether you need recommendations for local attractions or assistance with any request, the staff at City Bay Palace Hotel will ensure that your needs are met with utmost care and efficiency.

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Amenities and facilities

Very good
Facilities

8

Most talked about facilities

Breakfast

22 mentions

Housekeeping

15 mentions

Food & Dining

4 mentions

View

3 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Vietnamese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hiking
  • Massage
  • Nightclub
  • Ticket services
  • Tours
  • Water park
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
Restaurant
  • Cuisine: Asian, European, Vietnamese
  • Menu: Buffet, A-la-carte

Location

156 Le Thanh Tong Str, Bach Dang, Ha Long, Quang Ninh, Hon Gai Port, Hạ Long, Vietnam
Very good
Location

8

Airports
  • Cat Bi International Airport (HPH)
    39.8 km
Public transportation
  • Halong Train Station
    7.9 km
Hospital or clinic
  • Quang Ninh Province General Hospital
    700 m
Shopping
  • Bai Chay Commercial Center
    3.2 km
Convenience store
  • Thu Huong Convenience Store
    1.3 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Bai Chay Bridge
    1.9 km
  • Dong Thien Cung
    8.0 km
  • Dau Go Gotto
    8.1 km
  • Hon Ga Choi Island
    8.9 km
  • Soi Sim Island
    11.3 km
  • Luon Caves
    11.5 km
  • Sung Sot Cave
    11.9 km
  • Cua Van Fishing Village
    16.5 km
Nearby landmarks
  • Ha Long Market
    140 m
  • Nha Tho Hon Gai Temple
    200 m
  • Vườn hoa
    250 m
  • Halong Bay Marina
    260 m
  • Vincom Plaza Ha Long
    270 m
  • Hon Gai Port
    330 m
  • Poem Mountain Entry - Garded by a policeman 19-oct-19
    340 m
  • Bai Chai Bridge
    530 m
  • Bai Tho Mountain
    530 m
  • Công viên Lán Bè
    610 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee1700000 VND
  • Distance from city center1km
The property
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 70
  • Year property opened2013
  • Most recent renovation2019

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Guests are required to contact the property to declare the purpose of the stay prior to check-in. If no declaration is made prior to arrival, the booking will be rejected upon arrival at the hotel in the event that the hotel is unable to accommodate the guest(s) under government rules. Guests can state the purpose of their stay under “Special Requests” when confirming their booking.

Reviews of City Bay Palace Hotel from real guests

8.2
Cleanliness8.5
Room comfort and quality8.5
Value for money8.3
Service8.2
Facilities8.0
Location8.0
High score for Hạ Long
Rating
9+ Exceptional (86)
8-9 Excellent (38)
7-8 Very Good (51)
6-7 Good (30)
<6 Below Expectation (36)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 241 verified guest comments
12345
10.0
Exceptional
CHI from Singapore
Couple
Deluxe Triple
Stayed 1 night in February 2023

Surroundings”

Near Halong Market and walking distance to the shore view beautiful Halong Bay without having to get on a boat. Very clean and wide streets and more modern shops with a shopping mall nearby.

Reviewed February 12, 2023

Thưa Quý khách! Khách sạn cảm ơn những đánh giá tốt mà quý khách đã dành cho City Bay Palace chúng tôi. Kính chúc Quý khách luôn thật nhiều sức khỏe và thành công trong cuộc sống. Trân trọng!

Responded March 02, 2023
City Bay Palace Hotel
10.0
Exceptional
Nhung from Vietnam
Family with teens
Ocean View Room
Stayed 1 night in May 2023

Good”

Clean and tidy room, friendly staff, located near Ha Long market. Satisfied with the 3-star quality!

Reviewed May 02, 2023
Auto-translated through generative A.I.
9.6
Exceptional
CHUN from Vietnam
Couple
Deluxe Twin Or Double
Stayed 1 night in July 2020

Nice price good location”

You can weather go out by motorbike or taxi. Their is Circle K, shopping mall, restaurant near the Hotel. With motorbike, you can enjoy the view, it looks like mountain floating on the sea, and it just on the road. That is the best part in Ha Long Bay. The room is nice and comfort. Staff are very enthusiastic to provide information. Hope you have good trip.

Reviewed July 14, 2020
10.0
Exceptional
Giang from Vietnam
Family with teens
Superior Twin or Double
Stayed 3 nights in December 2020

Nice stay”

Great service. Would come back when in Ha Long. Nice location.

Reviewed January 05, 2021
10.0
Exceptional
Keeratee from Thailand
Couple
Deluxe Double with Bathtub
Stayed 1 night in December 2019

Very good”

Good location good receptionist helpful

Reviewed January 09, 2020

Thank you so much for choosing our hotel and give us sincere comment. We will try our best to meet our customer's need. Thank you so much !

Responded January 14, 2020
City Bay Palace Hotel
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