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City Bay Palace Hotel
City Bay Palace Hotel
City Bay Palace Hotel
City Bay Palace Hotel
City Bay Palace Hotel
City Bay Palace Hotel
City Bay Palace Hotel

Removed from saved list

8.1

Excellent

492 reviews

492 reviews

Housekeeping16
Breakfast13
View10
See map

7.8

Very good

Location rating score

Very good location - 2.11 kilometers from city center
Parking
FREE
Popular landmarks
Bai Chay Bridge 1.9 km
Dong Thien Cung 8.0 km
Dau Go Gotto 8.1 km
Hon Ga Choi Island 8.9 km
Soi Sim Island 11.3 km
Luon Caves 11.5 km
Sung Sot Cave 11.9 km
Cua Van Fishing Village 16.5 km
Nearby landmarks
Ha Long Market 140 m
Vườn hoa 250 m
Vincom Plaza Ha Long 270 m
Hon Gai Port 330 m
Poem Mountain Entry - Garded by a policeman 19-oct-19 340 m
Bai Chai Bridge 530 m
Bai Tho Mountain 530 m
Công viên Lán Bè 610 m
Quang Ninh Province General Hospital 700 m
Hồ Yết Kiêu 910 m

City Bay Palace Hotel

156 Le Thanh Tong Str, Bach Dang, Ha Long, Quang Ninh, Hon Gai Port, Hạ Long, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hon Gai Port part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

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Highlights

520 meters to Bai Tho Mountain

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information"

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Cheaper than 95% of all properties in Hạ Long in the last 24 hoursCompared to 749 Hạ Long properties at Agoda for various dates
Value for money8.2
Distance to city center1km
Location rating7.8
Nearest airportCat Bi International Airport (HPH)
Distance to airport39.8 km

Rooms available at City Bay Palace Hotel

Excellent
Room comfort & quality

8.5

Executive Suite
...
  • Room size: 48 m²/517 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Bed
...
  • Room size: 26 m²/280 ft²
  • Street view
  • 2 single beds
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Deluxe Triple
...
  • Room size: 29 m²/312 ft²
  • Street view
  • 1 double bed and 1 single b...
Enter dates to see prices
Superior Double
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Bed Sea View
...
  • Room size: 24 m²/258 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Superior Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Twin Room with Sea View
...
  • Room size: 26 m²/280 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Triple Room with City View
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed and 1 single b...
Enter dates to see prices
Double Room
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at City Bay Palace Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to City Bay Palace Hotel?

City Bay Palace Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1700000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at City Bay Palace Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, City Bay Palace Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hạ Long with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at City Bay Palace Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at City Bay Palace Hotel.

What are my dining options at City Bay Palace Hotel?

City Bay Palace Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch.

What is the smoking policy at City Bay Palace Hotel?

City Bay Palace Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby City Bay Palace Hotel?

Restaurants including Hoang Quan Restaurant, Wander Station and Rock House Pizza are popular in City Bay Palace Hotel’s neighborhood which is known as Hon Gai Port.

What popular shopping places are close to City Bay Palace Hotel?

Shopping options in City Bay Palace Hotel’s Hon Gai Port neighborhood include Ha Long Market.

What are popular attractions near City Bay Palace Hotel?

Guests at City Bay Palace Hotel can easily visit Vườn hoa, Công viên Lán Bè and City Church located in the Hon Gai Port area.

What popular natural sightseeing spots are close to City Bay Palace Hotel?

City Bay Palace Hotel’s nearby natural sights include Sung Sot Cave, Bai Tho Mountain and Hòn Hai - Cô Tiên located in the same Hon Gai Port area.

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See map

Explore the neighborhood

What people love about City Bay Palace Hotel

  • 10

    Exceptional

    "Great service."

    Giang

    |

    January 5, 2021

  • 9.6

    Exceptional

    "The room is nice and comfort."

    CHUN

    |

    July 14, 2020

  • 8.4

    Excellent
    Breakfast

    "The hotel is nice, good rooms and a great breakfast buffet with variety of dishes for all kinds of travelers."

    Kanica

    |

    February 26, 2020

Property ranking|Compared to 749 Hạ Long properties
See all rankings
Room comfort score
8.5/10
Cheapest price score
Value for money score
8.2/10
Cleanliness score
8.5/10
Better than
96
%
of Hạ Long properties
Better than
95
%
of Hạ Long properties
Better than
88
%
of Hạ Long properties
Better than
86
%
of Hạ Long properties
Overall rating:

8.1

Excellent
492 reviews
Cleanliness
8.5
Facilities
7.9
Location
7.8
Read all reviews >
What travelers say they love:
Đầy đủ, tiện nghi, buffet sáng khá đa dạng.
manh from Vietnam
Couple
More about City Bay Palace Hotel

More about City Bay Palace Hotel

City Bay Palace Hotel

Do more sightseeing in the famous neighborhoods of Hạ Long with a stay at City Bay Palace Hotel.
At City Bay Palace Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Hạ Long even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at City Bay Palace Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at City Bay Palace Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.
City Bay Palace Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at City Bay Palace Hotel. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar and nightclub.
For the ultimate convenience, you can even have groceries delivered to your room at City Bay Palace Hotel, with their exclusive service.
Apart from amenities and services, City Bay Palace Hotel goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage and salon. If you like water sports, you'll appreciate the convenience of water park provided by City Bay Palace Hotel.
Engage in some easy evening fun with other guests with the hotel's hiking trails. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Experience all the sights and local attractions of Hạ Long with City Bay Palace Hotel as your base. The most famous landmark nearby is Dau Go Gotto just 8.0 km away. Are you ready to make a real escape? Take the ocean adventure further with a day trip to Hon Ga Choi Island located 8.9 km away.


Reasons to stay here

Find some of the city's best deals here with rooms 95% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 94% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Breakfast

22 mentions

Housekeeping

15 mentions

Food & Dining

4 mentions

View

3 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hiking
  • Massage
  • Nightclub
  • Ticket services
  • Tours
  • Water park

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Desk
  • Free bottled water
  • Hair dryer
  • Shower
  • Telephone
  • Toiletries
  • TV
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

Restaurant

  • Cuisine: Asian, European, Vietnamese
  • Menu: Buffet, A-la-carte
Location
156 Le Thanh Tong Str, Bach Dang, Ha Long, Quang Ninh, Hon Gai Port, Hạ Long, Vietnam
Very good
Location

7.8

Airports

  • Cat Bi International Airport (HPH)
    39.8 km

Public transportation

  • Halong Train Station
    7.9 km

Hospital or clinic

  • Quang Ninh Province General Hospital
    700 m

Shopping

  • Bai Chay Commercial Center
    3.2 km

Convenience store

  • Thu Huong Convenience Store
    1.3 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Bai Chay Bridge
    1.9 km
  • Dong Thien Cung
    8.0 km
  • Dau Go Gotto
    8.1 km
  • Hon Ga Choi Island
    8.9 km
  • Soi Sim Island
    11.3 km
  • Luon Caves
    11.5 km
  • Sung Sot Cave
    11.9 km
  • Cua Van Fishing Village
    16.5 km

Nearby landmarks

  • Ha Long Market
    140 m
  • Vườn hoa
    250 m
  • Vincom Plaza Ha Long
    270 m
  • Hon Gai Port
    330 m
  • Poem Mountain Entry - Garded by a policeman 19-oct-19
    340 m
  • Bai Chai Bridge
    530 m
  • Bai Tho Mountain
    530 m
  • Công viên Lán Bè
    610 m
  • Quang Ninh Province General Hospital
    700 m
  • Hồ Yết Kiêu
    910 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee1700000 VND
  • Distance from city center1km

The property

  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 58
  • Year property opened2013
  • Most recent renovation2019
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Guests are required to contact the property to declare the purpose of the stay prior to check-in. If no declaration is made prior to arrival, the booking will be rejected upon arrival at the hotel in the event that the hotel is unable to accommodate the guest(s) under government rules. Guests can state the purpose of their stay under “Special Requests” when confirming their booking.

Reviews of City Bay Palace Hotel from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.5
Facilities7.9
Location7.8
Room comfort and quality8.5
Service8.1
Value for money8.2
High score for Hạ Long
Rating
9+ Exceptional (76)
8-9 Excellent (38)
7-8 Very Good (51)
6-7 Good (30)
<6 Below Expectation (35)
Time of the year
Mar - May (48)
Jun - Aug (65)
Sep - Nov (57)
Dec - Feb (60)
All guests (430)
All room types
All languages

Show reviews that mention 

Showing 230 verified guest comments
12345
10.0
Exceptional
Jamie from Thailand
Solo traveler
Superior Double
Stayed 1 night in June 2019

Wonderful hotel!”

I have stayed here twice now, and highly recommend this hotel. The rooms are clean and modern, the location is great, and the staff is incredibly friendly and accommodating.

Reviewed June 27, 2019

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Thank you so much for choosing our hotel and giving us sincere comment. We will try our best to meet our customer's need. Hope you always happy and successful

Responded November 01, 2019
City Bay Palace Hotel
9.6
Exceptional
CHUN from Vietnam
Couple
Deluxe Twin Bed
Stayed 1 night in July 2020

Nice price good location”

You can weather go out by motorbike or taxi. Their is Circle K, shopping mall, restaurant near the Hotel. With motorbike, you can enjoy the view, it looks like mountain floating on the sea, and it just on the road. That is the best part in Ha Long Bay. The room is nice and comfort. Staff are very enthusiastic to provide information. Hope you have good trip.

Reviewed July 14, 2020

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10.0
Exceptional
Divya from India
Family with teens
Deluxe Triple
Stayed 1 night in January 2019

Comfortable Stay”

It was a nice place in the centre with great breakfast buffet spread. Clean and comfortable rooms. Would definitely consider for my next trip.

Reviewed January 24, 2019

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Thank you so much for choosing our hotel and give us sincere comment. We will try our best to meet our customer's need. Thank you so much !

Responded January 14, 2020
City Bay Palace Hotel
9.6
Exceptional
Aston from Singapore
Couple
Superior Twin
Stayed 1 night in April 2019

Value for money!!”

My friend and I paid SGD17 each for a night in the cheapest room with 2 twin beds. Hotel room design was modern, toilet was clean and functional with very good water pressure. Location was good with convenience stores nearby and a really good laundry shop within 5 minutes of walking. We also choose it because it was near to poem mountain as we hiked it.

Reviewed April 27, 2019

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Thank you so much for choosing our hotel and giving us sincere comment. We will try our best to meet our customer's need. Hope you always happy and successful

Responded November 01, 2019
City Bay Palace Hotel
10.0
Exceptional
Dennis from Philippines
Solo traveler
Executive Suite
Stayed 1 night in November 2019

Very good. ”

Although It was just an overnight, it was a very nice stay. May I commend Lily and Daniel. They were very helpful and friendly. Good job!

Reviewed November 25, 2019

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Thank you so much for choosing our hotel and give us sincere comment. We will try our best to meet our customer's need. Thank you so much !

Responded January 14, 2020
City Bay Palace Hotel
10.0
Exceptional
manh from Vietnam
Couple
Superior Double
Stayed 2 nights in August 2019

Good services ”

Đầy đủ, tiện nghi, buffet sáng khá đa dạng....

Reviewed August 09, 2019

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Cảm ơn anh chị đã lựa chọn và ủng hộ khách sạn. Chúc anh chị luôn hạnh phúc và gặp nhiều may mắn trong cuộc sống

Responded November 01, 2019
City Bay Palace Hotel
10.0
Exceptional
Nurbaya from Malaysia
Group
Deluxe Triple
Stayed 1 night in November 2019

lavish hotel with affordable price”

stay for 1 night before the marathon. spacious room and very comfy bed

Reviewed November 26, 2019

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Thank you so much for choosing our hotel and give us sincere comment. We will try our best to meet our customer's need. Thank you so much !

Responded January 14, 2020
City Bay Palace Hotel
10.0
Exceptional
Giang from Vietnam
Family with teens
Superior Twin
Stayed 3 nights in December 2020

Nice stay”

Great service. Would come back when in Ha Long. Nice location.

Reviewed January 05, 2021

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10.0
Exceptional
Keeratee from Thailand
Couple
Superior Double
Stayed 1 night in December 2019

Very good”

Good location good receptionist helpful

Reviewed January 09, 2020

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Thank you so much for choosing our hotel and give us sincere comment. We will try our best to meet our customer's need. Thank you so much !

Responded January 14, 2020
City Bay Palace Hotel
9.6
Exceptional
Amelia
Group
Deluxe Triple
Stayed 1 night in August 2019

Very nice”

Nice view, foods a lot & delicious

Reviewed August 27, 2019

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Dea Ms Amelia, Thank you so much for stay with us and your beautiful comment. We will try our best to meet customer's need. Thank you and hope you always happy. Best Regards

Responded November 01, 2019
City Bay Palace Hotel
10.0
Exceptional
Ronald from United States
Couple
Executive Suite
Stayed 1 night in January 2019

Excellent”

Absolutely wonderful

Reviewed February 24, 2019

See room deals

Thank you so much for choosing our hotel and give us sincere comment. We will try our best to meet our customer's need. Thank you so much !

Responded January 14, 2020
City Bay Palace Hotel
9.6
Exceptional
Dennis from Philippines
Solo traveler
Superior Twin
Stayed 2 nights in November 2019

Amazing staff! ”

Very helpful and friendly staff.

Reviewed November 24, 2019

See room deals

Thank you so much for choosing our hotel and give us sincere comment. We will try our best to meet our customer's need. Thank you so much !

Responded January 14, 2020
City Bay Palace Hotel
8.8
Excellent
Chern-Horng from Singapore
Family with young children
Deluxe Triple
Stayed 2 nights in September 2019

Nice Breakfast”

The room is a bit cramped, but we do enjoy the breakfast and the bathroom alot. Value for money and it is near shopping mall with supermarket. Good for free and easy travellers to Halong Bay. Highly recommended. Just that the staff can be more friendlier and flexible in late check out and additional requests.

Reviewed October 07, 2019

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Dear Mr Chem Hong, Thank you so much for stay with us and your sincere comment. We will try our best to meet customer's need. Thank you and hope you always happy. Best Regards

Responded November 01, 2019
City Bay Palace Hotel
8.8
Excellent
Anandkumar from Singapore
Family with young children
Deluxe Triple
Stayed 1 night in May 2019

Can book without hesitation ”

The staffs are very polite & friendly. The place is very near to the cruise offices.

Reviewed May 15, 2019

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Thank you so much for choosing our hotel and giving us sincere comment. We will try our best to meet our customer's need. Hope you always happy and successful

Responded November 01, 2019
City Bay Palace Hotel
8.0
Excellent
Alexander from Germany
Couple
Deluxe Twin Bed Sea View
Stayed 1 night in March 2019

Good Price-Performance-Ratio”

We stayed one night. Room was nice, spacious, clean and had a great view over the bay. Breakfast was also good (Vietnamese style with fried noodles and rice, some fruits and toast with jam). Staff was friendly and helpful. Nothing to complain, we can recommend this hotel.

Reviewed March 08, 2019

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Thank you so much for choosing our hotel and giving us sincere comment. We will try our best to meet our customer's need. Hope you always happy and successful

Responded November 01, 2019
City Bay Palace Hotel
9.2
Exceptional
Philip from United States
Family with young children
Superior Double
Stayed 2 nights in December 2019

Exceptional”

Nice breadfast and location

Reviewed February 06, 2020

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8.4
Excellent
Kanica from India
Couple
Superior Double
Stayed 1 night in February 2020

Nice hotel!”

The hotel is nice, good rooms and a great breakfast buffet with variety of dishes for all kinds of travelers. It is located at a nice location in Halong city but is a little far from the Tuan Chau harbor.

Reviewed February 26, 2020

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8.8
Excellent
sonia from France
Solo traveler
Superior Twin
Stayed 1 night in March 2019

Lovely people at the lobby”

Really helpfull team

Reviewed March 19, 2019

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Thank you so much for choosing our hotel and giving us sincere comment. We will try our best to meet our customer's need. Hope you always happy and successful

Responded November 01, 2019
City Bay Palace Hotel
8.4
Excellent
Du from Vietnam
Family with young children
Superior Twin
Stayed 1 night in December 2018

Reasonable Price for family with kids”

Ok with this price

Reviewed February 12, 2019

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Thank you so much for choosing our hotel and give us sincere comment. We will try our best to meet our customer's need. Thank you so much !

Responded January 14, 2020
City Bay Palace Hotel
8.0
Excellent
wahyu from Indonesia
Business traveler
Deluxe Twin Bed Sea View
Stayed 1 night in October 2019

Room clean and good breakfast ”

Staff more polite is better

Reviewed October 06, 2019

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Thank you so much for stay with us and your sincere comment. We will try our best to meet customer's need. Thank you and hope you always happy. Best Regards

Responded November 01, 2019
City Bay Palace Hotel
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