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City Garden Suites Hotel
City Garden Suites Hotel
City Garden Suites Hotel
City Garden Suites Hotel
City Garden Suites Hotel
City Garden Suites Hotel
City Garden Suites Hotel

Removed from saved list

7.9

Very good

4,442 reviews

4,442 reviews

Housekeeping100
Breakfast64
Food & Dining11
See map

7.9

Very good

Location rating score

Very good location - 2.66 kilometers from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Solidaridad Bookshop

100 m

Sea Breeze Laundry

110 m

Joncor II Building

150 m

Ermita Church

200 m

Robinson's Place Manila

250 m

Popular landmarks
Robinsons Place Manila

350 m

Rizal Park

640 m

Manila Ocean Park

960 m

National Museum

1.1 km

Fort Santiago

1.4 km

Closest landmarks
Avs Medical Clinic

120 m

RBG Medical and Dental Clinic

160 m

St.peter-paul nedical clinic

180 m

St. Cecilia Polyclinic

180 m

St. Luke's Medical Extension Clinic Ermita Manila

200 m

City Garden Suites Hotel

1158 A. Mabini Street, Ermita Manila, Metro Manila, Philippines, Ermita, Manila, Philippines, 1000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ermita part of Manila, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Intramuros. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Manila

Check-in [24-hour]

Airport transfer

Excellent breakfast

660 meters to public transportation

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Golf course [on-site]

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

5 travelers have booked today.

Value for money7.9
Location rating7.9
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport8.2 km

Rooms available at City Garden Suites Hotel

Very good
Room comfort & quality

7.5

Suite Twin Bed
...
  • Room size: 45 m²/484 ft²
  • Street view
  • 1 double bed and 1 single b...
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Suite Double bed
...
  • Room size: 45 m²/484 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed and 1 single b...
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Deluxe King Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Penthouse Suite with King Bed
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 queen bed
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Superior Double
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Superior Twin
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Penthouse Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 2 double beds
Enter dates to see prices
One bedroom suite with balcony
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 double bed and 1 single b...
Enter dates to see prices
Junior Suite
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 single bed and 1 double b...
Enter dates to see prices

Frequently asked questions

Does City Garden Suites Hotel have a hot tub?

A hot tub is one of the facilities available at City Garden Suites Hotel.

What time is check-in and check-out at City Garden Suites Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to City Garden Suites Hotel?

City Garden Suites Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 900 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at City Garden Suites Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, City Garden Suites Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

Is breakfast offered at City Garden Suites Hotel?

Wake up to a great à la carte breakfast at City Garden Suites Hotel. There's an additional charge of 395 PHP for adults and 200 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at City Garden Suites Hotel?

City Garden Suites Hotel features an on-site restaurant for your dining convenience.

Can special events be hosted at City Garden Suites Hotel?

You may choose an indoor venue for your special gathering. Small or intimate events like graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at City Garden Suites Hotel?

On-site venues and convenient event services make City Garden Suites Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 300 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at City Garden Suites Hotel?

City Garden Suites Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to City Garden Suites Hotel?

United Nations LRT Station is the closest train, metro, or bus station, about 640 m away from City Garden Suites Hotel.

What restaurants are nearby City Garden Suites Hotel?

Restaurants including Ibarra's Cafe, Jollibee Padre Faura and Butcher Shop and Grill are popular in City Garden Suites Hotel’s neighborhood which is known as Ermita.

What popular shopping places are close to City Garden Suites Hotel?

Shopping options in City Garden Suites Hotel’s Ermita neighborhood include Robinsons Place Manila and SM City Manila.

What are popular attractions near City Garden Suites Hotel?

Guests at City Garden Suites Hotel can easily visit Rizal Park, National Museum and Rizal Shrine located in the Ermita area.

What popular natural sightseeing spots are close to City Garden Suites Hotel?

City Garden Suites Hotel’s nearby natural sights include Luneta Park and Arroceros Forest Park located in the same Ermita area.

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See map

Explore the neighborhood

What people love about City Garden Suites Hotel

  • 9.2

    Exceptional
    Staff 

    "The staff were kind and excellent in all aspect especially mam jovel for the extra effort in handling the check in process."

    irish

    |

    September 29, 2022

  • 8.8

    Excellent
    Location

    "Central location and comfortable rooms"

    MARK

    |

    September 25, 2022

  • 10

    Exceptional
    Cleanliness

    "Clean and spacious room, friendly and accomodating staffs esp Jairra, good location center of manila"

    Malu

    |

    September 22, 2022

Property ranking|Compared to 3,688 Manila properties
See all rankings
Room comfort score
7.5/10
Room size
43 sqm.
Service score
8.1/10
Cleanliness score
8/10
Better than
96
%
of Manila properties
Bigger than
96
%
of Manila properties
Better than
89
%
of Manila properties
Better than
89
%
of Manila properties
Overall rating:

7.9

Very good
4,442 reviews
Cleanliness
8.0
Facilities
7.5
Location
7.9
Read all reviews >
What travelers say they love:
The stay at City Garden Suties is very enjoyable.
Vernon from Philippines
Business traveler
More about City Garden Suites Hotel

More about City Garden Suites Hotel

City Garden Suites Hotel

City Garden Suites Hotel is a distinct addition to Manila and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore.
All offerings provided by City Garden Suites Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Manila is made even more convenient with the shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the City Garden Suites Hotel.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at City Garden Suites Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Every stay is a new experience with various interesting room layout options at City Garden Suites Hotel, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Every day at City Garden Suites Hotel begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at City Garden Suites Hotel. A relaxing end to every day is possible with a visit to the massage, located right in the hotel. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's golf course on site.


Reasons to stay here

Compared to other accommodations in Manila, facilities here are rated higher than 89% of them.
Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 95% of other accommodations in Manila.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Breakfast

190 mentions

Housekeeping

155 mentions

Internet

60 mentions

Food & Dining

44 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Massage

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Microwave
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
Restaurants on site

Cafe Miranda

  • Cuisine: International
  • Menu: A-la-carte
Location
1158 A. Mabini Street, Ermita Manila, Metro Manila, Philippines, Ermita, Manila, Philippines, 1000
Very good
Location

7.9

Airports

  • Ninoy Aquino International Airport (MNL)
    8.2 km 26 min drive
  • Subic Bay International Airport (SFS)
    79.0 km

Public transportation

  • United Nations LRT Station
    650 m 10 min walk
  • Pedro Gil LRT Station
    750 m 12 min walk

Hospital or clinic

  • Avs Medical Clinic
    120 m

Shopping

  • Robinsons Place Manila
    350 m 5 min walk

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Robinsons Place Manila
    350 m
  • Rizal Park
    640 m
  • Manila Ocean Park
    960 m
  • National Museum
    1.1 km
  • Fort Santiago
    1.4 km
  • San Agustin Church
    1.4 km
  • Casa Manila
    1.5 km
  • Manila Cathedral
    1.8 km
  • Intramuros
    1.9 km
  • Quiapo Church
    2.3 km

Nearby landmarks

  • Solidaridad Bookshop
    100 m
  • Sea Breeze Laundry
    110 m
  • Avs Medical Clinic
    120 m
  • Joncor II Building
    150 m
  • RBG Medical and Dental Clinic
    160 m
  • St.peter-paul nedical clinic
    180 m
  • St. Cecilia Polyclinic
    180 m
  • Ermita Church
    200 m
  • St. Luke's Medical Extension Clinic Ermita Manila
    200 m
  • Robinsons Residential
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a refundable security deposit of PHP 1,000 per night upon check-in.
  • Breakfast will be for adults only. Any additional guest will be charged an additional fee for breakfast
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee900 PHP
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)395 PHP

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 142
  • Room voltage220
Property announcements

Cafe Miranda - Lobby - Daily (6AM to 11PM)
Buffet Breakfast - Lobby - Daily (7AM to 11PM)
Lobby Bar - Lobby - Daily (6AM to 11PM)
Fitness Room/Gym - 2nd Floor (Main Building) - Daily (5AM to 10PM)
Room Service - NA - Daily (6AM to 11PM)

Reviews of City Garden Suites Hotel from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.0
Facilities7.5
Location7.9
Room comfort and quality7.5
Service8.1
Value for money7.9
High score for Manila
Rating
9+ Exceptional (447)
8-9 Excellent (383)
7-8 Very Good (564)
6-7 Good (326)
<6 Below Expectation (378)
Time of the year
Mar - May (511)
Jun - Aug (472)
Sep - Nov (575)
Dec - Feb (540)
All guests (2,965)
All room types
All languages

Show reviews that mention 

Showing 2,098 verified guest comments
12345
10.0
Exceptional
Milagros from Philippines
Solo traveler
Standard Twin Room No View
Stayed 5 nights in March 2021

As always this is highly recommended!”

The staff from the Security guard to the manager --ooh they are soo nice & attentive to the client's needs, always ready to help with a smile. The food is great & cleanliness is very observed. A must place to come back to when in Manila! A special thanks to the General Manager Cecil who is work from home but made it SURE that our pilot volunteer to the Philippines is very well attended to, Wow, the Gen. Manager doesn't even know who is the guest but yet she made an effort to make sure that the guest is hospitably attended too. Wow, the GM created a good team! Thank you to M Cecil & to your whole City Garden team! A for effort. They surely love what they are doing despite the pandemic crisis.

Reviewed April 30, 2021

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Dear Mam Milagros, Greetings from City Garden Suites-Manila! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guests. I let my staff know about your appreciation of their service and send their thanks and regards to you as well. Again we thank you for always choosing to stay with us and we are looking forward to welcoming you back soon. Stay Safe and Best Regards, Cecil Zschalig- General Manager

Responded August 13, 2021
City Garden Suites Hotel
10.0
Exceptional
Milagros from Philippines
Business traveler
Junior Suite Twin Room
Stayed 5 nights in December 2021

Worth recommending hotel!”

We really had a great time in this hotel. The staff are always wearing a smile & ready to help. Never seen the front desk pouting, I believe they love their work & their hotel. Well, I should also thank Sir Keven who have arraged for our comfortable Hi-ace Grandia pick up and everything that we need in the hotel for our week stay. We surely will recommend this hotel to our friends arriving this late January & mid February. Thank you so much To the staff, specially to Sir Keven Carlo, Mela, Karen, Marion, Camille, Ma'am Rona for the awesome stay that you have provided - sweetly to us nurses from USA.

Reviewed January 08, 2022

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Dear Milagros, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guests. I let my staff know about your appreciation of their service and send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward to welcoming you back soon. Best Regards, Cecil Zschalig- General Manager

Responded January 10, 2022
City Garden Suites Hotel
10.0
Exceptional
Mark from United States
Solo traveler
Suite Double bed
Stayed 3 nights in August 2019

Great Place To Stay”

I am a long-tern repeat customer. CGS is my preferred hotel to stay when in Manila. The hotel is in a great location, the rooms always clean and with the necessary amenities. However, the primary reason I stay is the hotel staff. ALL, the desk staff, bellhops, maintenance, housekeeping and restaurant staff are all fantastic. They are always cheerful, greet you and will go out of their way to ensure each guests stay is a memorable one - in a good way :) I highly recommend this hotel.

Reviewed August 20, 2019

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Dear Mark, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager

Responded December 03, 2019
City Garden Suites Hotel
10.0
Exceptional
Eva from Philippines
Couple
Standard Double
Stayed 1 night in July 2022

Very good experience”

We accidentally booked an overnight stay with this branch of City Gardens but it became a happy accident. Thanks to the staff specially the people at the reception area, Carlo granted our request - a room with a tub, they upgraded our booking with no extra charge. Everyone was so kind and very accommodating which made our stay very pleasant. The room was simple, clean and have all the things that you need. The location was near everything and very accessible. We will definitely stay here again if we need to.

Reviewed July 19, 2022

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Dear Eva, Greetings from City garden Suites-Manila! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward to welcoming you back soon. Sincerely, Cecil Zschalig General Manager

Responded August 09, 2022
City Garden Suites Hotel
10.0
Exceptional
Stephanie from Philippines
Family with young children
Standard Double
Stayed 1 night in July 2022

Great stay 😊”

I just want to thank Carlo for taking good care of our stay and upgrading our room for free! I really appreciate it. The hotel is clean, staff are courteous and friendly, food is awesome (we had dinner at the resto) though it was just an overnight stay, we had the best of comfort while in the city. It’s nearby the US Embassy so it’s easier for us to walk around. Will definitely stay here again! Thank you!

Reviewed July 13, 2022

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Dear Stephanie, Greetings from City garden Suites-Manila! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service, especially to Carlo of the reception and they send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward to welcoming you back soon. Sincerely, Cecil Zschalig General Manager

Responded July 16, 2022
City Garden Suites Hotel
10.0
Exceptional
Milagros from Philippines
Solo traveler
Stayed 3 nights in December 2020

A very clean, comfy hotel with caring GM Cecil & Mgr. Keven”

This hotel is beyond my expectations. Not only because the Gen. Manager GM Cecil is so nice. As also told to me by the Sikich (missionary friends) who were booked last September. The hotel is true to its word, clean, safe, and the staff are very accomodating, hospitable & always wearing a smile. No wonder this hotel is highly recommended to our organization. The Director of the organization Granny Mary Quieng highly recommends this hotel to us.

Reviewed December 08, 2020

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Dear Mam Milagros, Greetings from City Garden Suites! We really appreciate your possitive comments. We are very happy that we exceeded your expectation. We will always look forward to welcome you in the future, and hopefully in a better and safer condition. On behalf of my team, thank you very much and stay safe! Sincerely, Cecil Zschalig- General Manager

Responded February 19, 2021
City Garden Suites Hotel
10.0
Exceptional
Genevieve from Philippines
Family with young children
Deluxe Twin Room
Stayed 1 night in December 2019

Highly Recommended for Family Staycation”

My family and I booked the Penthouse Suite and Standard Room to celebrate the New Year. Here are my take on the ff: Penthouse Suite - It was very spacious and my nephew loved the bath tub! There's a little garden area where we watched the fireworks display. Loved the enclosed kitchen. Standard Deluxe - nothing much really as we mostly stayed at the Penthouse. Breakfast - could do some improvements. Pancakes were not hot. Hot Milk unavailable. Limited variety of food. Check In - swift check in. We were able to check in earlier than 2 PM. Check Out - a bit slow but understandable due to the no. of guests checking out. Staff - Courteous, Friendly and Accommodating! All our requests were immediately provided. Overall: 4/5

Reviewed January 09, 2020

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Dear Genevieve, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and send their thanks and regards to you as well. We thank you too for the improvements you mentioned about our breakfast and will work out on it. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager

Responded October 08, 2020
City Garden Suites Hotel
10.0
Exceptional
Annie from Philippines
Family with young children
Superior Twin
Stayed 1 night in May 2019

Superb!”

Stayed here for a leisure stay with fam. Glad to have found this hotel coz it is just walking distance from Museo Pambata and Luneta Park. The kids enjoyed the tub and this has kept them busy when we don't have outdoor activities. Cleanliness is superb. Buffet breakfast is ok. Special recognition to the staff who allowed us to check in earlier than allowed time. It was a big help since we're really tired from walking around Luneta and morning tour at Museo. It's also very near Robinson's Mall and other dining areas. All in all we had a superb stay in this place.

Reviewed November 01, 2019

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Dear Annie, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for you our guest. Rest assured that your positive comments will be shared to the rest of our team. Indeed one of the best assets of our hotel is its location near to shopping areas, clinics, embassies and with available all types of transportation. We really appreciate you choosing to stay in our hotel and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager

Responded December 03, 2019
City Garden Suites Hotel
10.0
Exceptional
Roger from United States
Couple
Junior Suite Twin Room
Stayed 3 nights in December 2019

My New Ermita Hotel”

II usually stay in another "Suite" type hotel when in the area but ventured out to check out a new place. City Garden Suites did not disappoint. Great, courteous staff. Room was well appointed, including full size refrigerator, stove top and hot water kettle (for coffee!). Happy that smoking was allowed and room also had a balcony; it;s getting harder and harder to find available smoking rooms. Location is near food, entertainment, shopping mall, museums and parks. Didn't get a chance to try the restaurant but the menu looked very nice. I will definitely be staying here again on future trips.

Reviewed January 06, 2020

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Dear Roger, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for you our guest. Indeed our location is one of the assets of the property next to our staff's service. We appreciate too your comment about our rooms and will keep it accordinglyto your needs. Rest assured that your positive comments will be shared to the rest of our team. We really appreciate you staying an d trying our hotel and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager

Responded October 07, 2020
City Garden Suites Hotel
10.0
Exceptional
paul from United Kingdom
Couple
Standard Double
Stayed 3 nights in June 2022

Great hotel ”

Everything about our stay at this hotel was perfect. So clean and the staff were excellent from the minute that we entered through the doors. Our breakfast was tasty and enjoyable. We will visit this hotel on our next trip to Manila.

Reviewed June 12, 2022

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Dear Paul, Greetings from City garden Suites-Manila! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward to welcoming you back soon. Sincerely, Cecil Zschalig General Manager

Responded June 20, 2022
City Garden Suites Hotel
10.0
Exceptional
scott from Philippines
Family with young children
Standard Twin Room No View
Stayed 3 nights in June 2022

Excellent Customer Service. ”

Checked in Tuesday nite 6/28/22 for a 3 nite stay when i realized i left my laptop bag and personal items in the taxi from NAIA. Marian , the front check in person immediately contacted hotel security and they ran the CCTV tape to get the license plate of the taxi. By 7pm the next nite the head of security and his assistant drove me to the airport in his personal vehicle to pick up my lost luggage being help by airport police. With out the hotel staff and security efforts i would never have got my expensive laptop and lost luggage. Only hotel i will stay when i visit Manila. Thank you City Garden.

Reviewed July 03, 2022

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Dear Scott, Greetings from City garden Suites-Manila! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward to welcoming you back soon. Sincerely, Cecil Zschalig General Manager

Responded July 11, 2022
City Garden Suites Hotel
9.6
Exceptional
Mark from Philippines
Solo traveler
Suite Double bed
Stayed 2 nights in November 2019

Always Excellent”

I am a frequent guest at City Gardens. I continue to stay there because the service is outstanding. From the moment I arrive, the bellboys always meet and greet me and assist as necessary with my luggage. The staff at the front desk are always outstanding and efficient. They greet you with a smile and then proceed to efficiently check you in. The housekeeping staff ensure the room is clean and respond to any needs you may have. Finally, the staff in the restaurant are always pleasant and attentive to your needs. Unlike many other eateries, you do not have to wait, wave or call a waiter/waitress. More than likely, they will ask you before you even realize you need a coffee refill or more water! All in all - a great place to stay.

Reviewed November 08, 2019

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Dear Mark, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager

Responded December 03, 2019
City Garden Suites Hotel
10.0
Exceptional
Maria from Philippines
Solo traveler
Standard Double
Stayed 2 nights in June 2021

Exceptional”

My stay was so comfortable, the staff were accommodating, helpful, and friendly the food was good the place was an easy access or walking distance to st. Luke’s extension clinic, to Robinson’s, to the banks, and many more around Ermita. I’ll definitely go back there.

Reviewed June 25, 2021

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Dear Maria, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for you our guests. Indeed our location is one of the assets of the property next to our staff's service. Rest assured that your positive comments will be shared with the rest of our team. We really appreciate you staying and trying our hotel and we are looking forward to welcoming you back soon in a better situation. Stay Safe and Best Regards, Cecil Zschalig-General ManagerCecil Zschalig- General Manager

Responded August 13, 2021
City Garden Suites Hotel
10.0
Exceptional
Brent from United States
Solo traveler
Deluxe Twin Room
Stayed 4 nights in December 2020

Great place to stay!”

Even in the middle of the Covid-19 pandemic, and all the lockdowns and problems associated with it, City Garden Suites Hotel is a great place to stay. The people always make the difference, and the staff at this hotel are the best! Every person working there went out of their way to help me while I stayed there, no matter how big or small my request. You will not find a better hotel in Manila!

Reviewed December 23, 2020

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Dear Brent, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager

Responded February 19, 2021
City Garden Suites Hotel
10.0
Exceptional
Raul from United States
Business traveler
Suite Twin Bed
Stayed 1 night in June 2022

always the BEST !!!”

I was booking the same guests who have requested this same Hotel as they were very satisfied with the location, cleanliness, service, food & they seem to have very good vibes with the staffs.

Reviewed June 29, 2022

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Dear Raul, Greetings from City Garden Suites-Manila! Thank you for taking time to share your experience with us. It is a great pleasure to hear that we have exceeded your expectation. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Again we thank you and we are looking forward to welcoming you back soon. Best regards, Cecil Zschalig- General Manager

Responded July 01, 2022
City Garden Suites Hotel
10.0
Exceptional
Nicole from United States
Solo traveler
Deluxe Twin Room
Stayed 5 nights in December 2021

One of the best hotel in the Manila!”

I feel at home in this hotel during my quarantine time! Staffs are amazing, they give you what you need and very polite specially Camille (front desk)…. They are very easy to talk to and the hotel location is amazing! Very accessible and I felt safe! Will stay again here!!!

Reviewed December 13, 2021

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Dear Nicole, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guests. I let my staff know especially Camille, about your appreciation of their service and send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward to welcoming you back soon. Best Regards, Cecil Zschalig-General Manager

Responded December 16, 2021
City Garden Suites Hotel
9.6
Exceptional
Thea from Philippines
Family with young children
Standard Twin
Stayed 1 night in November 2019

Simple but clean”

Stayed for a night since I had an esrly appointment the next day. Check-in was a breeze. No staff was available to help us get to our room, but that's fine. When we got to our floor, a cleaning staff helped us find our room even without asking. Kudos to that. Room was small but clean. Usual and standard amenities. Mini-bar was empty, but got no problem with that since 7-11 stores are located in every corner, and Robinsons Mall is just few minutes walk away. Wifi was so freaking fast. A single negative review would be that the lower right of our entrance door had this slight opening. I looked closely and can even peek a bit outside. But other than that, our privacy was A-okay.

Reviewed November 26, 2019

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Dear Thea, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for you our guest. Rest assured that your positive comments will be shared to the rest of our team. We really appreciate you choosing to stay in our hotel and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager

Responded December 03, 2019
City Garden Suites Hotel
10.0
Exceptional
Jim from Canada
Solo traveler
Superior Double
Stayed 2 nights in February 2020

Excellent staff and service ”

I accidentally booked a sister hotel and had previously stayed at this one. There was no refund as it was too late to cancel. The manager went out of his way and got me my refund. You don’t see that very much if at all. I travel very frequently and would definitely recommend this hotel. For the dollar it was beyond with it. Keep up the good work 👍

Reviewed February 10, 2020

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Dear Jim, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and send their thanks and regards to you as well. Please do not hesitate to contact us on your next visit would you be neesing assistance. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager

Responded October 07, 2020
City Garden Suites Hotel
10.0
Exceptional
Raul from United States
Business traveler
Superior Twin
Stayed 3 nights in April 2022

Back for another stay”

It was my guest request to book them Back @ City Garden Suites Hotel as they seem to have a very good vibes with the staffs, clean rooms and the food in the restaurant was delicious... 5 Stars

Reviewed April 30, 2022

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Dear Raul, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager

Responded April 30, 2022
City Garden Suites Hotel
10.0
Exceptional
Joseph from Australia
Solo traveler
Standard Double
Stayed 1 night in October 2019

Evrything about the hotel was good from the door man to the food in the restaurant ”

The great reception I got when I got the front desk especially fro the front office from jovelle Martinez was excellent the room boy was great and the breakfast was ver y good and nice evrything was very good I can’t fault anything keep up the good work

Reviewed November 07, 2019

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Dear Joseph, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager

Responded December 03, 2019
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