City Pension Zem
City Pension Zem
City Pension Zem
City Pension Zem
City Pension Zem
City Pension Zem
City Pension Zem

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8.5

Excellent

250 reviews

250 reviews

Breakfast11
Housekeeping4
See map

8.5

Excellent

Location rating score

Excellent location - 790 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Matsushima Shrine

200 m

Suitengu Shrine

210 m

SHIGEMORI EISHINDO

260 m

Musee Hamaguchi Yozo Yamasa Collection

290 m

Kanjinchozo no Benkei Statue

310 m

Popular landmarks
Ginza

2.3 km

Asakusa

3.3 km

Sensoji Temple

3.5 km

Tokyo Skytree

3.6 km

Ueno Park

3.7 km

Closest landmarks
Arashio Beya

330 m

Amazake Yokocho

380 m

Chanoki Shrine

380 m

Japanese Kampo Chinese Medicine Revival Monument

410 m

Ningyocho Karakuri Watchtower

420 m

Pension

City Pension Zem

Tokyo Station, Tokyo, Japan - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tokyo Station part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

200 meters to public transportation

Excellent breakfast

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Laundry service

Tours

Wi-Fi in public areas

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.7
Distance to city center1.0 Km
Location rating8.5
Nearest airportHaneda Airport (HND)
Distance to airport15.0 km

Rooms available at City Pension Zem

1 Double and 1 Single Standard
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 single bed and 1 double b...
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Twin - Non-Smoking for 3 people
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 semi double bed and 1 sin...
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Family - 4 persons
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 double beds
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Economy Double Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed
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Large Family Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 double beds and 1 semi do...
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Standard Single Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
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Standard Double Room with Extra Bed
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 single bed and 1 double b...
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Economy Double Room
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 double bed
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Family Room (4 Adults)
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 double beds
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Twin Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at City Pension Zem?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The pension offers luggage storage to guests for before check-in and after check-out.

How do I get to City Pension Zem?

For those who wish to drive their own cars, City Pension Zem has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 2500 JPY per day. Self-parking is conveniently available at the pension.

Is breakfast offered at City Pension Zem?

Start your mornings right, with the continental and buffet breakfast options offered at City Pension Zem. Adults can enjoy breakfast offered with an additional charge of 330 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the pension.

What is the smoking policy at City Pension Zem?

City Pension Zem does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to City Pension Zem?

The closest train, metro, or bus station to City Pension Zem is Tokyo City Air Terminal, 190 m away.

What restaurants are nearby City Pension Zem?

City Pension Zem’s neighborhood is Tokyo Station which includes popular restaurants such as GO, Maruka and Pokemon Cafe.

What popular shopping places are close to City Pension Zem?

Located in the Tokyo Station area, City Pension Zem is close to great shopping choices like Jusaburo Hall, Nara Mahoroba Hall and Yamamoto Noriten Honten.

What are popular attractions near City Pension Zem?

City Pension Zem’s location in the Tokyo Station neighborhood makes it close to famous attractions including Tokyo Central Railway Station, Imperial Palace and The East Gardens of the Imperial Palace (Edo Castle Ruin).

What popular natural sightseeing spots are close to City Pension Zem?

City Pension Zem is located within Tokyo Station, which makes it conveniently close to natural sights including Renewed Grove.

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Explore the neighborhood

What people love about City Pension Zem

  • 10

    Exceptional

    "Hotel is well kept and run."

    Norma

    |

    January 6, 2020

  • 9.2

    Exceptional
    Location

    "Great place to stay in Tokyo if you don't mind the location which is further away from the usual shopping districts."

    Joshua

    |

    January 4, 2020

  • 8.4

    Excellent
    Breakfast

    "Breakfast is cheap and nice."

    Emily

    |

    May 2, 2019

Property ranking|Compared to 4,700 Tokyo properties
See all rankings
Service score
9.3/10
Couples review score
9.2/10
Value for money score
8.8/10
Cleanliness score
8.9/10
Better than
98
%
of Tokyo properties
Better than
98
%
of Tokyo properties
Better than
96
%
of Tokyo properties
Better than
94
%
of Tokyo properties
Overall rating:

8.5

Excellent
250 reviews
Cleanliness
8.9
Facilities
8.0
Location
8.5
Read all reviews >
More about City Pension Zem

More about City Pension Zem

City Pension Zem

Wake up to the wonder of Tokyo with a stay at City Pension Zem, located only minutes from the heart of the city.
The facilities and services provided by City Pension Zem ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the pension's free Wi-Fi internet access. Parking is always available, provided by the pension for their driving guests. The helpful staff at the front desk can assist you with services including luggage storage.
If you want seats to city's best entertainment, you can get help through the pension's tours. The pension's on-site laundromat and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The pension is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at City Pension Zem. The pension provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the pension provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.


Around the property

This is your chance to explore all that Tokyo has to offer. Photograph yourself in front of Tokyo Tower located 4.7 km away, which people travel great distances to see.


Reasons to stay here

This pension scores higher than 96% of the city's accommodations on value for money
This pension stands above the rest with a cleanliness score that beats 93% of accommodations in the city.
This pension stands out for its staff and service, scoring higher than 98% of the city's accommodation.

Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Breakfast

9 mentions

Housekeeping

4 mentions

Languages spoken

  • English
  • Japanese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Shower
  • Slippers
  • Towels
Food and dining
Breakfast options
  • Continental
Location
2-16-9 Kakigara-cho, Tokyo Station, Tokyo, Japan, 103 0014
Excellent
Location

8.5

Airports

  • Haneda Airport (HND)
    15.0 km 21 min drive
  • Narita International Airport (NRT)
    55.5 km 50 min drive

Public transportation

  • Tokyo City Air Terminal
    200 m
  • Suitengumae Subway Station
    230 m 1 min drive

Hospital or clinic

  • Shonan Medical Memorial Hospital
    1.4 km

Shopping

  • Ameyoko Shopping Street
    3.1 km

Convenience store

  • Family Mart
    970 m

Cash withdrawal

  • ATM
    150 m 1 min drive
What's nearby

Popular landmarks

  • Ginza
    2.3 km
  • Asakusa
    3.3 km
  • Sensoji Temple
    3.5 km
  • Tokyo Skytree
    3.6 km
  • Ueno Park
    3.7 km
  • Tokyo Tower
    4.7 km
  • Shinjuku Gyoen National Garden
    7.0 km
  • Meiji Jingu
    8.0 km
  • Shibuya Crossing
    8.3 km
  • Tokyo Metropolitan Government Building observation room
    8.7 km

Nearby landmarks

  • Matsushima Shrine
    200 m
  • Tokyo City Air Terminal
    200 m
  • Suitengu Shrine
    210 m
  • Suitengumae Subway Station
    230 m
  • SHIGEMORI EISHINDO
    260 m
  • Musee Hamaguchi Yozo Yamasa Collection
    290 m
  • Kanjinchozo no Benkei Statue
    310 m
  • Arashio Beya
    330 m
  • Amazake Yokocho
    380 m
  • Chanoki Shrine
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:00
  • Check-out from06:00
  • Check-out until11:00
  • Reception open until23:00

Getting around

  • Distance from city center1.0 Km

Extras

  • Breakfast charge (unless included in room price)330 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Local Tax ID/ Rental LicenseR130080642
  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors10
  • Number of rooms 27
  • Room voltage100
  • Year property opened1983
  • Most recent renovation2016

Parking

  • Daily parking fee2500 JPY

Reviews of City Pension Zem from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.0
Location8.5
Service9.3
Value for money8.7
High score for Tokyo
Rating
9+ Exceptional (29)
8-9 Excellent (12)
7-8 Very Good (13)
6-7 Good (3)
<6 Below Expectation (0)
Time of the year
Mar - May (18)
Jun - Aug (9)
Sep - Nov (18)
Dec - Feb (12)
All guests (136)
All room types
All languages

Show reviews that mention 

Showing 57 verified guest comments
123
10.0
Exceptional
Norma from United States
Couple
Economy Double Non-Smoking
Stayed 3 nights in November 2019

Very pleasant stay.”

It was the third time that we stayed at this hotel. We have also recommended friends to use this hotel who were equally pleased with their experience. Situated in a residential/commercial area, it is accessible to all of Tokyo in addition to the many restaurants, supermarkets, shops and convenience stores nearby. Hotel is well kept and run. Breakfast is a real bargain. Staff were friendly and helpful.

Reviewed January 07, 2020

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9.6
Exceptional
TOLENTINO from Philippines
Group
Twin - Non-Smoking for 3 people
Stayed 3 nights in April 2019

Truly value for money. Very comfortable stay.”

Staff were amazing and the room is very clean. Everyday we have a new set of towels and water. Room is cleaned daily. Breakfast is great and affordable. We’d loved to comeback. We enjoyed staying here. Thumbs up!

Reviewed April 09, 2019

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9.2
Exceptional
Joshua from Singapore
Family with young children
Triple Room
Stayed 4 nights in December 2019

Cosy Family Friendly Hotel”

Close proximity to TCAT and subway lines. Staff was very friendly and helpful. Great place to stay in Tokyo if you don't mind the location which is further away from the usual shopping districts.

Reviewed January 04, 2020

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9.2
Exceptional
Tomas from Czech Republic
Family with teens
Family Room (4 Adults)
Stayed 2 nights in November 2019

Very good location, clean family room, enough space, very good breakfeast”

Nothing special

Reviewed November 23, 2019

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8.4
Excellent
Emily from Australia
Couple
Economy Double Non-Smoking
Stayed 3 nights in April 2019

Friendly staff, clean room and good location”

Friendly staff, clean room and good location with couple subway line around. Breakfast is cheap and nice.

Reviewed May 02, 2019

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7.2
Very good
Joseph from Australia
Family with teens
1 Double and 1 Single Standard
Stayed 5 nights in March 2019

Friendly staff. Nice quiet location”

Pros: Nihonbashi location was nice and a business district. Easy walks to various stations. Close to Ginza’s shopping district. Close to city airport limousine bus terminal. Very cheap breakfast available but limited choice. Rooms small but functional. Cons: rooms quite old and run down. Carpet very old.

Reviewed April 06, 2019

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9.6
Exceptional
Gayle from Philippines
Family with teens
Twin - Non-Smoking for 3 people
Stayed 6 nights in November 2017

Exceptional”

Great location - near Suitengumae and Ningyocho stations, convenience stores, a 24-hour McDonalds. Pleasant and peaceful neighborhood. Very polite, helpful and hospitable staff. Love the pajamas, the slippers (which you can take home), the free umbrella and bicycle rentals. The room even had charging cords for both Android and iOS, which I thought was pretty cool of them. Room on the small side but I'm not surprised nor bothered (Asian here, so yeah) and the beds were very comfy anyway. Breakfast was good, although there weren't a lot of options but they had the basics covered - coffee, milk, juices, cereals, pastries. For ¥250, that was more than good enough for me. Overall, a great stay, and if I'm ever in Tokyo again I would definitely return! :)

Reviewed November 20, 2017

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10.0
Exceptional
Maria from Philippines
Group
Family Room (4 Adults)
Stayed 2 nights in October 2017

Great Place. Friendly Staff.”

A great place to stay in Tokyo. Location is convenient just a few blocks away from Tokyo City Air Terminal. Friendly Staff, they were helpful and approachable. Nice breakfast selection. Amenities were complete as well. One more thing that i love the most is you can use their umbrellas for free!

Reviewed October 23, 2017

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9.2
Exceptional
Kurt from Philippines
Family with teens
Family - 4 persons
Stayed 5 nights in November 2018

Good Hotel, Excellent Staff”

The hotel and facilities are a bit old but good enough to rest after going around Tokyo all day. Near TCAT if you take limo bus from/to airport especially if you have lots of luggages. Very near convenience stores. Walking distance from Suigetamae station. Affordable breakfast at 250 yen. Most important of all, staff are very friendly and helpful.

Reviewed December 11, 2018

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7.2
Very good
Lestari from Australia
Group
Twin - Non-Smoking for 3 people
Stayed 1 night in March 2018

Nice hotel with valuable breakfast”

This is our second time staying in city pension zem. We are happy with the service. Breakfast is good and cheap (250 yen). Close to the trainstation as well as limousine bus service.

Reviewed March 29, 2018

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8.8
Excellent
KHENG from Singapore
Family with young children
1 Double and 1 Single Standard
Stayed 2 nights in January 2018

Value for money”

This must be 1 of the most value for money stays. It's old but very well kept. Staff are super friendly. Rooms are bigger than most Tokyo hotels. Only downside is location.

Reviewed March 19, 2018

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9.2
Exceptional
seona from South Korea
Solo traveler
Twin - Non-Smoking for 3 people
Stayed 2 nights in November 2017

Great”

Agoda has not many reviews of this hotel so i was worried i had reservation.However, there are three subway stations near the hotel, so it was covenient for subway and the neighborhood is quiet. Breakfast is 250 yen and it was very cheap and delicious. Staff was very kindly. Amenity and pajama was ready. i highly recommend this hotel.

Reviewed November 13, 2017

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9.6
Exceptional
Norma from United States
Couple
Economy Double Non-Smoking
Stayed 2 nights in December 2018

Clean, quiet, functional and friendly hotel in a convenient location”

We have stayed in big and small rooms, all are clean and pleasant, with full amenities. Breakfast at 250 yens each person is a steal (coffee a bit weak though). Lots of restaurants nearby and a 24-hr supermarket. Very close to subway stations and airport bus terminal but still not noisy. Third time staying at this hotel and will use it again. Recommended it to a friend this summer who also enjoyed the stay. Staff are friendly and helpful and speak good English.

Reviewed December 07, 2018

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9.2
Exceptional
Norma from United States
Couple
Economy Double Non-Smoking
Stayed 3 nights in November 2017

Good neighborhood, convenient location and value for your value.”

Hotel manager waited for our delayed arrival patiently. Staff were polite, helpful and pleasant. Breakfast, at JPY250 each was a steal and enjoyable. Location accessible to all transportation and shopping, and surrounded by reasonable restaurants and a 24-hour supermarket. Room is not too small but functional. Very quiet at night. Will stay again on my next visit.

Reviewed November 19, 2017

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9.2
Exceptional
Sugiyanto from Indonesia
Group
1 Double and 1 Single Standard
Stayed 6 nights in March 2018

Nice hotel”

Nice hotel. Very near with TCAT and Suitengumae Station

Reviewed March 31, 2018

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10.0
Exceptional
Maria from Chile
Couple
Twin - Non-Smoking for 3 people
Stayed 3 nights in April 2018

Excellent quiet location, close to a few metro stops”

This place is just great. Room was spacious, spottesly clean and comfy. Breakfast was sooo good! Many options to choose from and so cheap. Staff was friendly and helpful. Will definitely recommend this place

Reviewed April 09, 2018

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8.8
Excellent
Arief from Indonesia
Family with teens
Family - 4 persons
Stayed 2 nights in September 2018

Excellent”

Close to T-CAT so it is suitable for people carrying lots of luggage from/to Narita or Haneda airport.

Reviewed September 19, 2018

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8.0
Excellent
Chester from Australia
Family with young children
Family - 4 persons
Stayed 7 nights in September 2018

Very good”

Very warm and friendly customer services. Close to eateries and subways within a stone throw.

Reviewed October 09, 2018

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8.8
Excellent
Marc from France
Couple
1 Double and 1 Single Standard
Stayed 3 nights in October 2018

Excellent”

Petit déjeuner bon marché et varié. Très proche de la station de bus pour Les aéroports.

Reviewed October 30, 2018

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10.0
Exceptional
LEVINHLOC from France
Family with teens
1 Double and 1 Single Standard
Stayed 4 nights in July 2018

City Pension Zem : un très bon hôtel”

proche de plusieurs métro et à 50 m de City Air Terminal (car limousine pour les deux aéroports), chambre de taille correcte, propre (ménage quotidien et eau minérale fournie), thé et café en libre service en lobby en plus des accessoires de toilettes en libre service également, petit déjeuner pas cher (2,50 euros !) et bien servi, personnels d'accueil, de cuisine et de service super gentils, polis et aimables donnant toutes les infos nécessaires. Wifi super rapide. supérettes à côté et Sento (genre : onsen) à 200 m. machine à laver et séchage disponibles sur demande à la réception. Je recommande vivement cet hôtel à vous tous.

Reviewed July 24, 2018

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123
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