Traveling to Kazakhstan? Find Nur-Sultan hotels

The Place is surrounded by restaurants and is next to Keruen mall that has a supermakert to replenish your necessities. Walking distance to Bayterek Tower and other places of interest. Room is clean and at level 22, the room is always cool. You may also have your laundry done in the hostel. Do note that mens bathroom and toilet are separated. Bathroom has 2 shower cubicles and only 1 mens toilet. There is only 1 womens bathroom that has shower and toilet. Shampoo and body foam are provided. It is located in one of the three towers that you will see when you reach the location via bus No12 from airport or Nur-Sultan1 train station. You will need to enter the ground level where there are shops and proceed to second level via the stair. Look out for lift lobby with "5/2" indicated clearly on the lobby doors. Tailgate or knock on the doors to seek the reception's attention.

Was check in by the Boss, really good and friendly. Even his girlfriend is friendly. The boss took me and a Denmark guy to buy supper on my 1st night. Nightmare begun when the young worker came in to work on weekdays. I've told the Boss that I would like to stay in the Hostel common area after check out due to my Flight at night. While I was resting, the Guy purposely turn ON the aircond while it was very cold and purposely on all the lights in the common Area during the Day, usually the light will only be On at night. Mind you the Boss installed very bright LED hence I can't really rest well. And the worker so free that he keep spying on my from his front desk. Really Annoying!

I stayed in Astana in the beginning of December and searched for me budget and safe place in the center of the city. I found it nice hotel, location is nice, the room is clean, bed is comfortable (i was lucky and got king size bed), furniture is quite new, towels and bath facilities are also good, hotel provide free wi-fi (it's good option, not so good for skype or watching movies, but for mails, booking of tickets is fine), the staff is always polite and helpful, place is safe (there is a security man and no noisy, drunk or criminal people). Breakfast is average, but it was not very important for me. The food in the restaurant is tasty and not expensive, room service is available. Definately recommended for solo travellers who are willing to stay in the center of the city and solve some buisness or private questions for economical price

hotel is clean, location fine, breakfast included, all fine. price was reasonable. biggest problem is that none of the staff speaks a single word English. we needed to register with the migration police (conveniently just across the street), but it was very difficult to get it organized with the language barrier! we booked via Agoda internationally and I would expect at least a decent level of English!!!

This hotel is right next to a restaurant. It is also very close to a supermarket for folks needing to buy grocery and fruits. A food court is also available in the supermarket as well. Astana is divided by the river, and this hotel is located on the east side of the river. You can take bus number 40 and pay 90 tenge to get to Baiterek. Once you get there, almost all the sites are within walking distance. Bus 40 will also get you to the attractions in the east side of the river such as the museum and the beautiful Hasret mosque.

i stayed in a Double room for 1 night. the room is huge and clean. there li liquid shower gel and shampoo in small bottles provided. there is also toothbrush and small toothpaste provided. bedding cover was clean, however the mattress is soft. the Hotel provided complimentary dinner too, this is a very good situation so no worries to fidn a dinner restaurant. i wished to applaud Miss Ghulzhan of Receptionist for her courtous smiles and able to answer the queries such as facilities near surroundings. she even made arrangements for me to have early breakfast at 0530 hrs, only me in a restaurant. the front desk spoke English too, moderate but enough to understand. Keep up the good service and thanks for having good staff.

The hotel staff spoke good English and were helpful. We wanted to buy transport cards and the staff told us in detail the way and location to do so. When we asked for some hot water from the cafe's bartender for instant noodles bought from outside, she was eager to assist. The hotel room was spacious and clean. The food of breakfast was quite good. Although the location was not close to any tourist attractions, there were many different bus routes nearby to bring you direct to the tourist attractions. There were also supermarkets nearby to do shopping even at late night. Overall, the hotel is highly recommended for its good value for money.

I stayed at the Red Village for about one week, as it was my first time in Astana, It seems to be conveniently located and close to the city center,bus stops are close by,the hotel appears to be fairly new,with nice clean room,with friendly always willing to help.WiFi was good,however a couple of small things that need some improvement,there was not a single English channel on TV and the breakfast was a bit cold,otherwise it's a nice place to stay.

The hotel has a great location for touring the city. If it is not frigid outside you can do lots of walking to see sights. Staff at front desk is adequate, but not overly friendly or helpful. They don't really seem to care. The hotel is very clean and the bar in the lobby is very nicely located. We were traveling for 6 weeks, and the restaurant upstairs was the worst experienced on the whole trip. Wait staff was more interested in talking to each other, than attending to their customers. There are lots of good restaurants in the city,taxi's are inexpensive, so go and explore. You can even have the taxi wait for you so there is no hassle getting back to hotel. On another subject, the Hop on Hop Off bus is a total waste of time and money. The day we took it they, only made two stops and one was for 20 minutes near a shopping mall.with nothing for the tourist to explore. Walk, hire a taxi or even take the very inexpensive buses.

We stayed at this hotel for almost 2 weeks and we found the electricity connection problem in this hotel. So, we asked for their electricity engineer to fix the problem. After fix the problem, we request some document explained the reason of electricity problem but the manager refused our request and denied the electricity problem in hotel. Even the manager shifted the cause of problem onto us. I've never stayed such an unfriendly hotel. Breakfast was also bad...

The modern look and vibrant color of the hotel's rooms were definitely what made me choose Park Inn by Radisson. Storage was very limited though and the lack of a refrigerator in the room was a bit inconvenient. The food served in the restaurant was much better than what I had in a more expensive hotel the week earlier. The staff at reception were superb, they were always very helpful. The supermarket beside the hotel was excellent....!

We tried Alanda hotel as it was new and the hotel seems to have a traditional style. The facilities were good, the room big enough and clean. Everything you need if you are staying in the city 3 or 4 night. Very good location as it is near some of the main attractions in Astana and located in front of a shopping mall in case you need anything (money exchange, food etc.). The staff really went the extra mile to accommodate us. They provided prompt assistance and they were always very helpful. We would definitely recommend the hotel to others and we would happily stay again at the Alanda hotel if we were to come back to Astana.

Less than 30 mins from the airport. Very close to the Opera and a small-scale mall. Baiterek Tower and the iconic Khan Shatyr Mall designed by Norman Foster are within walking distance (20 mins?). Also very close to the main business district. Hotel looks new. Gym was ok - spacious but a little sparsely equipped and doesn't look very modern. No swimming pool which was a bummer. I used the hotel to book a taxi a couple of times. Did it one evening and it was not ready when I came down the next morning. The other time was when I went to the airport. The driver tried to charge me a price that was 50% higher than what was agreed and I had to call the hotel to help resolve this. Luckily it worked and the driver even apologised to us. Same rule applies everywhere: try to agree on your taxi price before the ride and make sure you stick to it! The hotel provides a map which I found extremely cluttered and hard to read. Recommend using google maps if you have data on your phone.