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The hotel is situated exactly opposite Bournemouth pier and Beach. Swimming Pool and other facilities are good. Very next day of our stay there was a problem with the lift and lift remain under Maintance all for next two days. But we could manage climbing three follies stairs but really not good experience for the old people. But o appreciate the staff particularly Juliana of Swimming Pool assistance, she took extra efforts to search my daughter ear ring and next day she succeeded and made my daughter happy. Thank Juliana. The hotel is very good and I recommend the stay there.

Cecil Court is a lovely, clean hotel with very friendly staff. The room was spacious and clean, with plenty of towels and extra pillows provided. The staff were friendly, helpful and very knowledgeable about the area. The hotel is in a great location - less than 15 mins from pretty much everything that Bournemouth has to offer. I booked the hotel as a last minute thing but was not disappointed and will definitely be going back.

Enjoyable, but innitially was not given the room we expected. Was sorted eventually, but only because I insisted. At first they tried to make us have a room we had not booked and did not want! Very poor vegetarian choices on menu. Parts of the hotel look 'tired'. In need of refurbishment in places. Would stay again, so long as I was guaranteed the room I had booked and paid for.

The location of the hotel is good which is near to the city centre of Bournemouth, room is good and clean and hotel is quite. I was having a problem with internet were I need it all the time, and one of of treason that I chose this hotel is fee WiFi, then I shocked when I figure out that the coverage of the network is not available at all in my room, and when I asked for changing the room the told me that the network is week in the other rooms as well!!! The breakfast was not that much, were there is no virility in the food at all !! The checkout time is not good 10 AM..

The Hilton in Bournemouth was good and decent. Location is excellent and breakfast was great. Rooms are spacious. The only thing that I didn't like was the car park. It costed us £10 per day (or £13 for the weekend). There is also no direct access to the hotel. You have to walk outside in order to get to the hotel entrance. We had two heavy luggages with us and it was wet and windy. It was pretty bad experience for us. You can park cheaper at the Winter Garden council car park next to the hotel.

The hotel is in a great location in Bournemouth, close to the beach and the shops and train station. I booked the hotel through Agoda as they offered free WiFi in the rooms, this however, is not the case. As with the whole of the hotel the WiFi router got wet during rain and has not yet been repaired, I did get the distinct impression that this was not recent and one of the many things that needs upgrading. My first room had a TV in it that when you turned it on the interference was so bad that you had to turn up the volume in order to try and hear the presenters which in fact only turned up the interference. I was able to get another room, this one had a TV which worked but was set to a really low volume, fine if you sat totally still and both the TV's like the rest of the hotel were old and a little tired. It's such a shame as this hotel is in a great location with exceptionally friendly and helpful staff but it really needs updating as for one night it was perfect but I wouldn't have stayed for longer. I did not eat at the hotel although I had to provide a rating.

First impressions were very good and it carried on from there.....Greeted by a very welcoming receptionist who also showed us to our room which didn't disappoint. It was modern, clean and well proportioned with lots of extras such as hairdryer, tea & coffee and beautiful shower gels etc. Bedding and towels were luxurious, we were very happy with our choice. The in house restaurant had lovely decor and the food again did not disappoint, we had dinner there......amazing food. Breakfast was very good too. A really enjoyable trip to Bournemouth with help from our stay at The Green House hotel, will definitely be returning.

excellent hotel but just a little too far to enjoy bournemouth centre without using taxis or car - great staff nice room good spa facilities (but v busy at weekends) - annoyed it didn't mention £10 a day parking unless you stay for 4nights -(we did so didn't pay but this wasn't explained at first) bar shuts at 11pm -would have liked later bar for a nightcap returning - on Friday we just squeezed a drink in and around 5 people came in after us and were left disappointed but generally a really nice hotel great staff and worth a visit - v close to the Chine beach

A lovely sunny weekend away in Bournemouth, which was topped by staying at the Bamboo Guest House. Bamboo is run by Izabela and Lucasz, a lovely couple who are friendly and helpful. Parking, if not on the road is very reasonable at the NCP car park. The room was clean and comfortable. Breakfast is a continental breakfast, with an array of fruit, yogurt and bread. We thoroughly recommend Bamboo Guest House to everyone. Thank you for an excellent stay Isabela and Lucasz

Stayed at this hotel few days ago . I booked the hotel online for 3 nights for myself, my partner and our 5 year old son. When checking in at hotel i noticed on paperwork occupancy 2 adults so i told the receptionist i booked for 2 adults and one child 5 year old. She said yes that's fine. We get to the room and no bed for little one even though i put the request online for extra bed. So i went to reception and asked about extra bed so that got sorted but the room was quite small. Next thing bathroom not very clean to my standard. Water was sitting in the bath the drainage wasn't working properly, toilet flushing handle loose and you had to wait for at least 8 minutes to flush again after first flush. Overall ok hotel but in desperate need of updating (looks very tired)and I was absolutely mortified to see the state of the toilet in ladies changing room in spa facilities. It was a health hazard....feaces around the seat...discusting!! The staff were very pleasant and helpful though.

Maybe it's just me but when you spend the top end to stay in Bournemouth you don't expect to be charged £12 per day to park your car there, as well as paying for breakfast at £20 plus whatever it is, to then be told cappuccinos aren't included and will be an additional cost? To top it off the mattress was awful, absolutely no support and I only weigh 11 stone. Paid for the sea view room which was nice but you'd expect a better quality bed, which was also 2 beds out together. Definitely won't be staying here again when we return and it's a shame as the staff, especially the restaurant and bar staff were so nice. We'd return for food and drink but that's about it.

Pros- location is great as you can walk everywhere! Best to park outside on the road as you need to leave the car park by 11.30 on departure. Breakfast was fine but go early as thing run out and you have to wait a while for things to be refilled. Facilities are great, my daughter loved the pool! The room was fine and practical as we spent very little time in it. There is a massive issue with pigeons and if you leave the sash window open you run the risk that they will come in, I raised this with reception who said it is an issue and nothing can be done about it but I could not close the window because it was too hot and no air con! I was also a bit concerned about diseases that the pigeons carry as there was so much poo out of the window and this concern was just dismissed so not great! Overall the hotel is good but the pigeons are not and the response from the front of house needs to be reviewed as this is a health and safety issue which really lets the hotel down.

My friend and I were attending a one night gig at the BIC and this hotel was brilliant for it. Literally three minutes walk away, and there was free parking in the hotel car park. The room was well decorated and comfortable, as were the beds. The hotel has been updated and redecorated and looks attractive despite it being one of the more traditional old house hotels of Bournemouth. We wished we had found time for the pool and Jacuzzi. Lovely breakfast and attentive staff. Thank you we will recommend you to anyone booking at the BIC in future.

The Orchid has been recently renovated. Whole hotel feels fresh, new and stylish. Room excellent for price. Location fantastic, you can walk slowly anywhere in central Bournemouth or to the beach within 5-10 minutes. Staff is a pan-European mix so they don't always communicate perfectly with guests or each other, but very friendly and try their best. There are no facilities as such. Free parking though - big bonus.

the hotel in fairly basic. the room was quite small but contained everything that you needed. the bed were 2 singles put together so unfortunately the quilt was a little small but the beds were comfortable, the room was clean although a little outdated. The shower was hot (it took a little while for the water to become hot but when it got up to temperature it was fine) The breakfast was extremely good as much as you could eat and the bacon was lovely quality. I think that the only downside was very limited parking on road and the car parks were quite expensive.But the hotel is quite central Bournemouth so you cant really . We would definitely stay here again

Parts of the hotel are dated and in need of redecorating. Would think this is suitable for older travellers, not necessarily those with young children. Our room was a double with a view of the garden. The reality was a cramped room and bathroom, although bed comfortable and the shower excellent once we figured out how to work it. The view was of the car park, sadly couldn't see any of the gardens which are very well kept. The staff were welcoming and friendly. A summer visit may have gained a better review, but on colder wet days there didn't appear to be much to do. Would have appreciated TV and shower operating instructions, but two staff members sorted the TV and trial and error the shower.

Brilliant (as already described in this review) stayed one night,wish it could have been longer. Pool wasn't working but was given access to the facilities at the Queen's Hotel and Spa across the road (spa bath, sauna, steam room and pool) which was the highlight of my stay! Best Western has a pool but was told not the other facilities. For this reason, although Best Western is a great hotel, I will probably book into the Queen's Hotel and Spa next time I am in Bournemouth.