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Copthorne Hotel Newcastle
Copthorne Hotel Newcastle
Copthorne Hotel Newcastle
Copthorne Hotel Newcastle
Copthorne Hotel Newcastle
Copthorne Hotel Newcastle
Copthorne Hotel Newcastle

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8.7

Excellent

24 reviews

24 reviews

View3
Breakfast2
Housekeeping2
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
Available
Nearby landmarks
Black Gate 150 m
Castle Garth Keep 150 m
Tokyo 180 m
Bessie Surtee's House 200 m
Guildhall 260 m
Crown Posada 260 m
Tyne Bridges 330 m
ThamesLink 400 m
Blackie Boy 400 m
Newcastle Central Station 400 m

Copthorne Hotel Newcastle

The Close, Newcastle-upon-Tyne, Quayside, Newcastle upon Tyne, United Kingdom, NE1 3RT - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Quayside part of Newcastle upon Tyne, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Newcastle Airport. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

400 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Daily housekeeping

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Fitness center

Room service [24-hour]

Bar

Your dates are popular among travelersUsers are booking a place in Newcastle upon Tyne every 34 minutes on Agoda.com
Value for money8.3
Distance to city center0.2 miles
Location rating9.1

Rooms available at Copthorne Hotel Newcastle

Club Double Room
...
  • Room size: 26 m²/280 ft²
  • River view
  • 1 double bed
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Club Twin Room
...
  • Room size: 26 m²/280 ft²
  • River view
  • 2 single beds
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Standard Double Room
...
  • Room size: 24 m²/258 ft²
  • River view
  • 1 double bed
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Standard Twin Room
...
  • Room size: 24 m²/258 ft²
  • River view
  • 2 single beds
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Standard Double or Twin Room
...
  • Room size: 24 m²/258 ft²
  • River view
  • 2 single beds or 1 double b...
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Executive Suite
...
  • Room size: 36 m²/388 ft²
  • River view
  • 1 king bed
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King Hearing Accessible Non-Smoking
...
  • Room size: 46 m²/495 ft²
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Room Assigned on Arrival
...
  • Shower
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Club Standard Custom Room
...
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    Suite Single Room
    ...
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      Frequently asked questions

      What time is check-in and check-out at Copthorne Hotel Newcastle?

      Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Copthorne Hotel Newcastle?

      For those who wish to drive their own cars, Copthorne Hotel Newcastle has a car park right on site for maximum convenience. Parking is available for a fee of 10 GBP per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Newcastle upon Tyne with private transportation, the hotel can arrange taxi service.

      Is breakfast offered at Copthorne Hotel Newcastle?

      Start your mornings right, with the continental and buffet breakfast options offered at Copthorne Hotel Newcastle. A selection of food types including western and full american breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 13.95 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Copthorne Hotel Newcastle?

      Copthorne Hotel Newcastle features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

      Can special events be hosted at Copthorne Hotel Newcastle?

      Your special occasion or event can be hosted at one of the 2 versatile venues. You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Copthorne Hotel Newcastle. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, in-house planning and audio-visual equipment are offered to help your event go smoothly.

      Can business events be hosted at Copthorne Hotel Newcastle?

      On-site venues and convenient event services make Copthorne Hotel Newcastle an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

      What is the smoking policy at Copthorne Hotel Newcastle?

      Copthorne Hotel Newcastle does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What restaurants are nearby Copthorne Hotel Newcastle?

      Restaurants including Big Mussel and TGI Friday's - Gateshead are popular in Copthorne Hotel Newcastle’s neighborhood which is known as Quayside.

      What are popular attractions near Copthorne Hotel Newcastle?

      Guests at Copthorne Hotel Newcastle can easily visit Black Gate, Castle Garth Keep and Bessie Surtee's House located in the Quayside area.

      What popular natural sightseeing spots are close to Copthorne Hotel Newcastle?

      Copthorne Hotel Newcastle’s nearby natural sights include Riverside Sculpture Park located in the same Quayside area.

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      Explore the neighborhood

      What people love about Copthorne Hotel Newcastle

      • 10

        Exceptional
        Staff 

        "Staff are friendly and helpful."

        Lorraine

        |

        October 31, 2022

      • 9.6

        Exceptional
        Location

        "Very close to many fine dining and local pubs"

        john

        |

        October 6, 2022

      • 8.8

        Excellent
        Breakfast

        "Free breakfast was nice basic sufficient menu."

        AKIE

        |

        August 7, 2022

      Property ranking|Compared to 318 Newcastle upon Tyne properties
      See all rankings
      Service score
      9.1/10
      Location score
      9.1/10
      Cheapest price score
      Value for money score
      8.4/10
      Better than
      97
      %
      of Newcastle upon Tyne properties
      Better than
      96
      %
      of Newcastle upon Tyne properties
      Better than
      96
      %
      of Newcastle upon Tyne properties
      Better than
      94
      %
      of Newcastle upon Tyne properties
      Overall rating:

      8.7

      Excellent
      24 reviews
      Cleanliness
      8.3
      Facilities
      8.3
      Location
      9.1
      Read all reviews >
      More about Copthorne Hotel Newcastle

      More about Copthorne Hotel Newcastle

      Copthorne Hotel Newcastle

      Wake up to a magical day and enjoy all that Newcastle upon Tyne offers with a stay at Copthorne Hotel Newcastle. Stay flexible with your holiday planning when you're in Newcastle upon Tyne at Copthorne Hotel Newcastle, just 9.9 km from Newcastle Airport.
      The range of services provided by Copthorne Hotel Newcastle ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Newcastle upon Tyne. Parking is always available, provided by the hotel for their driving guests.
      While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
      Smoking is restricted to the designated smoking areas.
      Guestrooms at Copthorne Hotel Newcastle are fitted with all the amenities travelers need. The hotel provides linen service in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The hotel also provides guests with a coffee or tea maker in some rooms.
      Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


      Dining and things to do

      Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
      Copthorne Hotel Newcastle promises you a fun-packed holiday with a variety of activities and facilities. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area.


      Dining and things to do

      Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
      Copthorne Hotel Newcastle promises you a fun-packed holiday with a variety of activities and facilities. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area.


      Reasons to stay here

      Past guests rate facilities here higher than 94% of the city's accommodation.
      This hotel scores higher than 95% of accommodations in the city for its location.
      This hotel stands out for its staff and service, scoring higher than 96% of the city's accommodation.

      Amenities and facilities
      Excellent
      Facilities

      8.3

      Languages spoken

      • English
      • Polish
      • Romanian

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Fitness center
      • On-site entertainment

      Cleanliness and safety

      • Anti-viral cleaning products
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Alternative meal arrangement
      • Bar
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Air conditioning in public area
      • Concierge
      • Daily housekeeping
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Heating in public area
      • Invoice provided
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Postal service
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      • Terrace

      For the kids

      • Family room
      • Kids meal

      Access

      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Smoke alarms

      Getting around

      • Car park [charges apply]
      • Car park [on-site]
      • Taxi service

      Available in all rooms

      • Air conditioning
      • Alarm clock
      • Bathtub
      • Carpeting
      • Closet
      • Clothes rack
      • Coffee/tea maker
      • Daily housekeeping
      • Desk
      • Fitness club privileges
      • Free bottled water
      • Hair dryer
      • Hand sanitizer
      • Heating
      • In-room safe box
      • Ironing facilities
      • Linens
      • Mini bar
      • Mirror
      • On-demand movies
      • Private bathroom
      • Refrigerator
      • Safety/security feature
      • Satellite/cable channels
      • Seating area
      • Shower
      • Sleep comfort items
      • Smoke detector
      • Telephone
      • Toiletries
      • Towels
      • Trash cans
      • Trouser press
      • Wake-up service
      • Wi-Fi [charges apply]
      • Wi-Fi [free]
      • Window
      Food and dining
      Restaurants on site

      Quay 7

      • Menu: Buffet
      Location
      The Close, Newcastle-upon-Tyne, Quayside, Newcastle upon Tyne, United Kingdom, NE1 3RT
      Exceptional
      Location

      9.1

      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-3 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 4-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from16:00
      • Check-in until00:00
      • Check-out from00:01
      • Check-out until12:00
      • Reception open until23:59

      Getting around

      • Distance from city center0.2 miles
      • Travel time to airport (minutes)25

      Extras

      • Breakfast charge (unless included in room price)13.95 GBP
      • Daily Internet/Wi-Fi fee0 GBP

      The property

      • Non-smoking rooms/floorsyes
      • Number of bars/lounges1
      • Number of floors5
      • Number of restaurants1
      • Number of rooms 156
      • Room voltage240
      • Year property opened1990
      • Most recent renovation2019

      Parking

      • Daily parking fee10 GBP

      Reviews of Copthorne Hotel Newcastle from real guests

      Provided by verified guests of Agoda
      8.7
      /
      10
      Excellent
      Cleanliness8.3
      Facilities8.3
      Location9.1
      Service9.1
      Value for money8.3
      High score for Newcastle upon Tyne
      Rating
      9+ Exceptional (4)
      8-9 Excellent (2)
      7-8 Very Good (2)
      6-7 Good (0)
      <6 Below Expectation (2)
      Time of the year
      Mar - May (2)
      Jun - Aug (2)
      Sep - Nov (2)
      Dec - Feb (4)
      All guests (24)
      All room types
      Showing 10 verified guest comments
      10.0
      Exceptional
      Lorraine from United Kingdom
      Family with teens
      Standard Twin Room
      Stayed 2 nights in October 2022

      Lovely Hotel ”

      Staff are friendly and helpful. Hotel is clean with everything you need, and the food in the restaurant is absolutley gorgeous ! All cooked from scratch and so tasty. Can't fault this Hotel or its staff at all. Have stayed here a few times now, will definitely be going back 👍

      Reviewed October 31, 2022

      See room deals

      9.6
      Exceptional
      john from United Kingdom
      Couple
      Club Double Room
      Stayed 2 nights in September 2022

      well positioned hotel ”

      very close to many fine dining and local pubs

      Reviewed October 06, 2022

      See room deals

      8.8
      Excellent
      AKIE from Japan
      Couple
      Standard Twin Room
      Stayed 1 night in August 2022

      Along the Tyne river.”

      Its 5mins walk from rail station and just in front of Tyne river. Enjoyed the view with seagulls’ singing. Free breakfast was nice basic sufficient menu.

      Reviewed August 07, 2022

      See room deals

      7.2
      Very good
      Suriya from Singapore
      Couple
      Room Assigned on Arrival
      Stayed 2 nights in July 2022

      Very good”

      It was a breeze to check in although we were early as it was supposed to be at 4pm. It was worth the money as staff was able to reassign twin-bedded instead assigned room on arrival. Thanks to the staff. Complimentary parking was available, just needed to validate prior to leaving. However, the room was dated and needed to be refurbished.

      Reviewed July 27, 2022

      See room deals

      5.6
      David from United Kingdom
      Business traveler
      Standard Twin Room
      Stayed 4 nights in April 2022

      Very tired looking hotel”

      I don’t think the hotel rooms have been changed for 10+ years. Probably 20. The room was dirty and with inadequate facilities that you would expect. All the furniture is old, as is the TV. There is no reason to enjoy the rooms other than the view which actually is not a big deal from this part of the Tyne. For what I paid I think a travel lodge or similar on the quayside would provide the same level of accommodation, probably better in terms of being more modern. Staff and everything were fine but the hotel is REALLY run down, when you look at the rooms

      Reviewed April 22, 2022

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      Thank you for your feedback

      Responded May 16, 2022
      Copthorne Hotel Newcastle
      7.6
      Very good
      Peter from United Kingdom
      Couple
      Standard Double Room
      Stayed 1 night in April 2022

      Quayside ”

      Always use copthorne for location.rooms need an upgrade.but we only sleep in them.relaxed bar and great view

      Reviewed April 11, 2022

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      Thank you for your feedback

      Responded May 16, 2022
      Copthorne Hotel Newcastle
      9.2
      Exceptional
      Donna from United Kingdom
      Family with teens
      Standard Double Room
      Stayed 1 night in February 2022

      Good stay”

      Stayed one night can’t fault the place great value for money. Cheaper than other large hotel chains and room with a view of the river. Perfect location no complaints….

      Reviewed February 22, 2022

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      Thank you for your feedback

      Responded May 16, 2022
      Copthorne Hotel Newcastle
      3.2
      Jiratchaya from Thailand
      Couple
      Standard Double Room
      Stayed 1 night in February 2022

      Worst receptionist ever”

      The receptionist during the night shift was the worst i've ever met from any hotel worldwide. First, she didn't let me check-in unless I give her my credit card even though I said I booked from Agoda and it already took my card. It was 12 am at night which I was super tired. Plus, she did not ask me nicely for my card. Then it ended up that I got charged twice for a night both Agoda and the hotel !! 2. She didn't give me an extra blanket on a cold nice which I asked for it. 3. She didn't welcome me when I tried to check-in. Treating me like I was a homeless asking for a room. BAD MANNER EVER! 3. She told me to kick my friend out of my room even though I told her that I was a tourist and my friend who lived in Newcastle just visited me for a while during the night. We were just hanging out and talked quietly in my room. I already told her my friend did not stay ! She still ignored and treated me badly. 4. The hotel looks a lot older than the photos. 5. My room was not clean. However, the receptionist problem I had was only the women receptionist on 11-12/2/2022 night shift. The morning receptionist I met on the 12/2/22 was nice.

      Reviewed February 19, 2022

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      Thank you for your feedback

      Responded May 16, 2022
      Copthorne Hotel Newcastle
      10.0
      Exceptional
      Kirsty from United Kingdom
      Couple
      Standard Double Room
      Stayed 1 night in January 2022

      Fantastic comfy clean and warm 👌 ”

      This hotel was so lovely ... I really struggle with walking as I'm awaiting 2 knee replacements and have severe osteoarthritis but I never book a disabled room as I know there's always someone would need it more than me ... however I rang before to ask if we could just have a room near the lifts as the corridors are extra long in this lovely hotel and that would help ...however the lady on the phone said the disabled room was available all weekend and said they would be happy for me to use it ... it was so much help just in the bathroom alone .... This hotel is also very wheelchair friendly if anyone is worried .. please don't be .... the staff were all so nice and friendly and the breakfast was outstanding ... thankyou ...we enjoyed it so much I ended up booking the Sunday night too and stayed another night ... we will be back for sure x 🙂🌟🌟🌟🌟🌟

      Reviewed January 31, 2022

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      Thank you for your feedback

      Responded May 16, 2022
      Copthorne Hotel Newcastle
      8.4
      Excellent
      bernadette from United Kingdom
      Couple
      Club Room (1 Double Bed or 2 Single Bed)
      Stayed 2 nights in December 2021

      Nice hotel ”

      Good breakfast? room very clean,staff very helpful efficient and friendly. Wouldn’t definitely stay again

      Reviewed January 03, 2022

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      Thank you for your feedback

      Responded May 16, 2022
      Copthorne Hotel Newcastle
      This is a popular property. Don't miss out!

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