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Country Cascades
Country Cascades
Country Cascades
Country Cascades
Country Cascades
Country Cascades
Country Cascades

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8.6

Excellent

4,828 reviews

4,828 reviews

Breakfast5
Housekeeping5
Swimming Pool1
See map

9.3

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Laser Port 190 m
Pigeon Forge Factory Outlet 200 m
Comedy Barn 260 m
The Handbag Superstore 300 m
The Veteran's Store 300 m
Three Bears General Store 310 m
Circle E Western 320 m
Pigeon Forge Gem Mine 320 m
The Country Barn Gift Shop 330 m
Stages West Western Store 350 m

Country Cascades

204 Sharon Drive, Pigeon Forge City Center, Pigeon Forge (TN), United States, 37863 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Pigeon Forge City Center part of Pigeon Forge (TN), this property puts you close to attractions and interesting dining options. Hot tub, fitness center and indoor pool are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Daily housekeeping

Fitness center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Swimming pool [outdoor]

Hot tub

Fitness center

Laundry service

This property is in high demand!

4 travelers have booked today.

Value for money8.1
Location rating9.3

Rooms available at Country Cascades

Suite with Pool View
...
  • Room size: 43 m²/463 ft²
  • Outdoor view
  • 2 queen beds and 1 sofa bed
Enter dates to see prices
Penthouse Suite
...
  • Room size: 56 m²/603 ft²
  • Outdoor view
  • 1 king bed & 1 sofa bed & 1...
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Queen Room with Two Queen Beds
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 queen beds
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Family Room with Mountain View
...
  • Room size: 43 m²/463 ft²
  • Mountain view
  • 2 queen beds and 1 sofa bed
Enter dates to see prices
Celebration Suite
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 king bed
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Superior Family Room
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 2 queen beds and 1 sofa bed
Enter dates to see prices
Executive Suite
...
  • Room size: 37 m²/398 ft²
  • Shower and bathtub
  • 1 sofa bed & 1 king bed
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Penthouse Loft - Country Tower
...
  • Room size: 55 m²/592 ft²
  • Country/region view
  • 1 sofa bed and 2 king beds
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Two Queen Room - Country Tower
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Penthouse
...
  • Room size: 56 m²/603 ft²
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Country Cascades?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Country Cascades?

For those who wish to drive their own cars, Country Cascades has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Country Cascades?

Wake up to a great buffet breakfast at Country Cascades.

What is the smoking policy at Country Cascades?

Country Cascades does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Country Cascades?

Country Cascades’s neighborhood is Pigeon Forge City Center which includes popular restaurants such as Reagan's House of Pancakes, Tgi Friday’s and Sweet Sensations Ice Cream Parlor.

What popular shopping places are close to Country Cascades?

Located in the Pigeon Forge City Center area, Country Cascades is close to great shopping choices like Pigeon Forge Factory Outlet, The Handbag Superstore and The Veteran's Store.

What are popular attractions near Country Cascades?

Country Cascades’s location in the Pigeon Forge City Center neighborhood makes it close to famous attractions including Laser Port, Fast Tracks and The Island in Pigeon Forge.

What popular natural sightseeing spots are close to Country Cascades?

Country Cascades is located within Pigeon Forge City Center, which makes it conveniently close to natural sights including River Bend Campground, Pine Mountain and Koa Campground.

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Explore the neighborhood

What people love about Country Cascades

  • 10

    Exceptional
    Location

    "The location of this resort was perfect!"

    taylor

    |

    November 15, 2022

  • 10

    Exceptional

    "Great place."

    Ryan

    |

    October 10, 2022

  • 10

    Exceptional
    Cleanliness

    "The kids Loved the Waterpark, The rooms were nice and clean!"

    Amanda

    |

    August 2, 2022

Property ranking|Compared to 763 Pigeon Forge (TN) properties
See all rankings
Value for money score
8.1/10
Location score
9.3/10
Service score
8.9/10
Cleanliness score
8.1/10
Better than
99
%
of Pigeon Forge (TN) properties
Better than
99
%
of Pigeon Forge (TN) properties
Better than
99
%
of Pigeon Forge (TN) properties
Better than
99
%
of Pigeon Forge (TN) properties
Overall rating:

8.6

Excellent
4,828 reviews
Cleanliness
8.1
Facilities
8.6
Location
9.3
Read all reviews >
More about Country Cascades

More about Country Cascades

Country Cascades

Enjoy all that Country Cascades has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk service is provided at the hotel including express check-in or check-out.
Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace. Packing light is possible at Country Cascades thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.


Dining and things to do

Every day at Country Cascades begins with a delicious in-house breakfast.
Fill your days with the array of activities and facilities offered at Country Cascades. End your days in total relaxation with a visit to the hot tub, located right at the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
If you like water sports, you'll appreciate the convenience of water park provided by Country Cascades.


Reasons to stay here

Find some of the city's best deals here with rooms 99% cheaper than other options.
Facilities at this hotel are rated higher than 99% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.


Reasons to stay here

Find some of the city's best deals here with rooms 99% cheaper than other options.
Facilities at this hotel are rated higher than 99% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.

Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Swimming Pool

5 mentions

Breakfast

3 mentions

Housekeeping

1 mention

Languages spoken

  • English
  • Spanish

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Heating in public area
  • Laundry service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
Food and dining
Breakfast options
  • American
  • Buffet
Location
204 Sharon Drive, Pigeon Forge City Center, Pigeon Forge (TN), United States, 37863
Exceptional
Location

9.3

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

The property

  • Number of floors7
  • Number of rooms 236
Property announcements

Please be advised the property water park will be opening on Memorial Weekend 2017. Please note that a maximum of 8 rooms may be booked by a guest at one time. Contact hotel for details. The properties require the credit card holder to present proper ID and the credit/debit card used to pay the first night's deposit at check-in. If the card holder will not be present at check-in, the property requires that the credit card holder complete a Credit Card Authorization form to be sent in advance of arrival. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Country Cascades from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.1
Facilities8.6
Location9.3
Service8.9
Value for money8.1
High score for Pigeon Forge (TN)
Rating
9+ Exceptional (13)
8-9 Excellent (3)
7-8 Very Good (3)
6-7 Good (0)
<6 Below Expectation (3)
Time of the year
Mar - May (5)
Jun - Aug (11)
Sep - Nov (6)
Dec - Feb (0)
All guests (46)

Show reviews that mention 

Showing 22 verified guest comments
12
10.0
Exceptional
Donald from United States
Couple
Honeymoon Single Room, 1 King Bed (Celebration Suite)
Stayed 2 nights in March 2021

Great”

It was a great place to stay,very clean,staff very courteous, can't wait to come back 😀

Reviewed March 08, 2021

See room deals

9.6
Exceptional
Brittany from United States
Family with young children
Family Room with Mountain View
Stayed 2 nights in April 2022

Weekend stay”

The room definitely looked larger online but that’s okay! We are enjoying our stay here now. But it is may 1st and the water in the kiddie park is ice cold. The big pool is heated and it was great! Breakfast was fine! Lots to choose from bi would definitely recommend the family suites for small children with families bigger than 4. I honestly would rather stay at the wilderness with these rates. They will not let you keep two cars here. They threaten to tow us with a room for 6 people with one pass.

Reviewed May 01, 2022

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10.0
Exceptional
Timothy
Couple
Stayed 2 nights in April 2019

Exceptional”

Staff very friendly. Quick check in and check out. Coffee available 24 hours. Great experience

Reviewed April 15, 2019

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10.0
Exceptional
michael from United States
Family with young children
Queen Room with Two Queen Beds
Stayed 4 nights in March 2019

Spring Break ”

Friendly Staff excellent Room Service great price

Reviewed March 22, 2019

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9.6
Exceptional
James from United States
Family with teens
Stayed 2 nights in July 2019

loved it”

Great place to stay, they let us check in early so we could enjoy the water park. Will definitely go back there

Reviewed July 27, 2019

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9.6
Exceptional
Melina from Philippines
Family with young children
Queen Room with Two Queen Beds
Stayed 4 nights in October 2020

Amazing staff and the room is clean”

👏 fantastic

Reviewed October 20, 2020

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9.2
Exceptional
Kathy from United States
Family with young children
Stayed 2 nights in July 2019

Enjoyed our stay!”

We loved the pool and slides. Grandson spent hours in the pool. Breakfast was great for a hotel breakfast. Would recommend! Located well.

Reviewed July 28, 2019

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9.2
Exceptional
Donna from United States
Family with young children
Stayed 1 night in July 2019

Exceptional”

Loved this motel, kids loved it,great breakfast

Reviewed July 29, 2019

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8.4
Excellent
Shelbye from United States
Family with teens
Stayed 1 night in July 2019

Fun for the kids”

Upon checking in, the staff was very friendly. The room was not exactly up to par. The floor around the air conditioner was wet, the room was musty, and the shower curtain had mold growing on it. However, the pool area and water park were great. There were two slides, 2 large outdoor pools, and a kid splash pool area as well as an indoor pool with hot tub. My daughter was in splish splash heaven.

Reviewed July 15, 2019

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8.4
Excellent
Timothy from United States
Family with young children
Stayed 3 nights in August 2019

The men room attendants did a lousy 1/2 job. The hot tub water was NASTY! Otherwise, our stay was ”

I cleaned our room myself. But the nasty water in the hot tub was beyond my control. The grandkids had a blast!!

Reviewed August 10, 2019

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7.6
Very good
Amanda from United States
Family with young children
Stayed 3 nights in September 2019

Good but small details”

We had a good trip and have stayed here before. When we first went to our room, we were right next to an elevator and the ice machine with two young kids. They ended up moving us to their summit building for an upgrade fee. The 2nd room smelled horrible, but as soon as we told the front desk they got on it. We enjoy staying at this hotel, it is normally very clean and the breakfast is great and kids love the pool area. But they need to look at small details, smelly rooms, stains on couch and carpets, rips in the shower curtains, only one elevator working, scratches on walls, bath towels not as soft or as white as normal. But we would stay here again because those are small things that could be changed if they put effort in.

Reviewed September 26, 2019

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8.0
Excellent
Vivian
Family with young children
Stayed 4 nights in March 2019

Bestie time ”

The staff was very accommodating, professional and courteous. I look forward to my next stay. The breakfast was great and you have a variety of food to choose from.

Reviewed April 08, 2019

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4.8
Danielle from United States
Family with young children
Stayed 1 night in August 2019

Not clean and awful beds ”

Pool is nice , rooms are updated but not dusted or deep cleaned. Air conditioner seems old rooms are small. So many people eating that we didn’t even get to eat.

Reviewed August 04, 2019

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3.6
Diana from United States
Family with young children
Stayed 2 nights in June 2019

Don't expect alot for the money!”

The staff were rude, and didn't know what they were doing. We had two rooms with 6 people each. The staff were rude and didn't know what they were doing. The maid made half the beds in one room, and none in the other. The towels were not replenished. They didn't clean the floors. The garbage was not taking out, and the didn't replenish the cups or coffee. You were only allowed 2 cups for 6 people for 2 days. The maid left the master key in our room, and we could have gotten into all the rooms. The front desk did not care when I returned it. Not worth it! returned it. Never again!

Reviewed June 22, 2019

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10.0
Exceptional
Christa from United States
Family with young children
Stayed 2 nights in September 2018

affordable fun”

We make a trip to Piegon Forge at least once a year if not more. However this was my first time staying at Country Cascades but it will not be the last. The new renovations to the pool area and small children's pool park is awesome. The rooms was clean enough, did look like dog food on floor but not a big deal cause the rest of the room was clean and being on the top floor there was really tall ceiling with a ceiling fan. Staff was really friendly and helpful.

Reviewed September 26, 2018

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8.0
Excellent
Greg from United States
Family with teens
Stayed 3 nights in July 2018

Clean room and fun pool”

The room was spacious and clean. The pool and slides were nice too. The price for the hotel was too high by far.

Reviewed July 16, 2018

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8.8
Excellent
Kenneth from United States
Family with young children
Stayed 3 nights in July 2018

The water park feature is a bonus. Great entertainment for the family right outside your hotel door.”

Water Slides are on par with big scale water parks. It has a tube and a body slide. Pool has a walk in end, like the ocean. Which is great for laying out but still in the water. Separate area for little ones to play in a jungle gym water scenario. Breakfast is good and included. Only downside would be if you wanted waffles or pancakes, only one utensil to make them with. A little congested and a line for that option. Otherwise all other food is readily available and the people move right along. They do have signs telling you the when the peak times in the eating area are. To help you navigate thru that time. The location is only one block off the main strip, easy to walk to. And to walk off your meal from the good food establishments and ice cream shops located there. Would return and stay here again...

Reviewed July 09, 2018

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6.0
Christina from United States
Family with young children
Stayed 5 nights in July 2018

Our room was only cleaned once in five days.”

When we arrived, we walked into our room, only to discover it had not been cleaned from the previous guest. The manager was very apologetic and moved us to another room. However, over the course of our 5 night stay, we only had our room cleaned once! That was the night before we left! Every night, I had to go down to the front desk and ask for fresh towels and wash cloths. Our coffee maker never got washed out and coffee was never replenished. No blanket on the bed. When I complained to the manager, all he said was that he was sorry but they were busy and had checked in a lot of new guests. I also did not like the fact that there was no balcony. The rooms were just ok. The pool, however, was fabulous! The waterslides were fun and everything was well maintained. My kids loved it!

Reviewed July 22, 2018

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9.2
Exceptional
Vinit from United States
Family with young children
Stayed 2 nights in October 2018

Perfect family stay”

Highly recommended.good location and close to everything

Reviewed October 22, 2018

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10.0
Exceptional
taylor from United States
Family with teens
Family Studio Suite
Stayed 3 nights in September 2022

Will definitely be staying here again”

The location of this resort was perfect! One block back from the main strip means you can easily walk to lots of attractions and restaurants but don't have the crazy noise! Also the continental breakfast was delicious!

Reviewed November 16, 2022

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12
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