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Courtyard by Marriott Tokyo Ginza Hotel
Courtyard by Marriott Tokyo Ginza Hotel
Courtyard by Marriott Tokyo Ginza Hotel
Courtyard by Marriott Tokyo Ginza Hotel
Courtyard by Marriott Tokyo Ginza Hotel
Courtyard by Marriott Tokyo Ginza Hotel
Courtyard by Marriott Tokyo Ginza Hotel

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8.3

Excellent

658 reviews

658 reviews

Breakfast7
Housekeeping7
Shops6
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Fillico Ginza Salon

110 m

Atelier Shinji Ginza

150 m

Ginza Sapporo Lion's Pub

150 m

Ginza Six

160 m

Ginza Lion Ginza 7-chome Beer Hall

170 m

Popular landmarks
Ginza

420 m

Tokyo Tower

2.1 km

Ueno Park

5.3 km

Shinjuku Gyoen National Garden

5.3 km

Asakusa

5.7 km

Closest landmarks
TORAYA Ginza Store

240 m

UNIQLO Ginza store

250 m

Iwate Ginga Plaza

250 m

The Man-Ne-Dou Honten

260 m

H.I.S. Tourist Information Center Ginza Core

260 m

Courtyard by Marriott Tokyo Ginza Hotel

6-14-10 Ginza, Chuo-ku, Ginza, Tokyo, Japan, 104-0061 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ginza, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Tokyo

Front desk [24-hour]

Airport transfer

260 meters to public transportation

Inside city center

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money7.6
Location rating8.7
Nearest airportHaneda Airport (HND)
Distance to airport13.3 km

Rooms available at Courtyard by Marriott Tokyo Ginza Hotel

Very good
Room comfort & quality

8

Deluxe King Room - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
2 Twin Beds, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
King Room - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Premium King Room - Non-Smoking
...
  • Room size: 44 m²/474 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Double King Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King, Guest room, 1 King
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
Enter dates to see prices
1 Queen, Guest room, 1 Queen
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
Enter dates to see prices
Deluxe King, Guest room, 1 King
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Double Room - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Twin Room with Extra Bed - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
  • 3 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Courtyard by Marriott Tokyo Ginza Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Courtyard by Marriott Tokyo Ginza Hotel?

Courtyard by Marriott Tokyo Ginza Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3000 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Courtyard by Marriott Tokyo Ginza Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Courtyard by Marriott Tokyo Ginza Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 2000 JPY per day.

Is breakfast offered at Courtyard by Marriott Tokyo Ginza Hotel?

Wake up to a great buffet breakfast at Courtyard by Marriott Tokyo Ginza Hotel. Adults can enjoy breakfast offered with an additional charge of 3088 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Courtyard by Marriott Tokyo Ginza Hotel?

Courtyard by Marriott Tokyo Ginza Hotel features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Courtyard by Marriott Tokyo Ginza Hotel?

Courtyard by Marriott Tokyo Ginza Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Courtyard by Marriott Tokyo Ginza Hotel?

Higashi Ginza Subway Station is the closest train, metro, or bus station, about 260 m away from Courtyard by Marriott Tokyo Ginza Hotel.

What restaurants are nearby Courtyard by Marriott Tokyo Ginza Hotel?

Courtyard by Marriott Tokyo Ginza Hotel is located in Ginza, famous for good restaurants such as NY Grill & Buffet Fiore, Oasis and Ginza Sumi 7 chome-ten.

What popular shopping places are close to Courtyard by Marriott Tokyo Ginza Hotel?

Courtyard by Marriott Tokyo Ginza Hotel is located in Ginza area which features shopping places such as Fillico Ginza Salon, Atelier Shinji Ginza and Ginza Six.

What are popular attractions near Courtyard by Marriott Tokyo Ginza Hotel?

Courtyard by Marriott Tokyo Ginza Hotel is located in Ginza area, which is famous for attractions such as Ginza, Hama Rikyu Gardens and Tsukiji Jogai Market.

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Explore the neighborhood

What people love about Courtyard by Marriott Tokyo Ginza Hotel

  • 8.4

    Excellent
    Location

    "Close proximity to shopping and train lines."

    Blecilla

    |

    January 28, 2020

  • 7.6

    Very good

    "Good and quiet neighborhood."

    denise

    |

    December 29, 2019

  • 8

    Very good

    "Would stay again if needed."

    Daniel

    |

    December 23, 2019

Property ranking|Compared to 4,672 Tokyo properties
See all rankings
Room comfort score
8/10
Location score
8.7/10
Service score
8.5/10
Cheapest price score
Better than
93
%
of Tokyo properties
Better than
92
%
of Tokyo properties
Better than
90
%
of Tokyo properties
Better than
90
%
of Tokyo properties
Overall rating:

8.3

Excellent
658 reviews
Cleanliness
8.5
Facilities
7.7
Location
8.7
Read all reviews >
More about Courtyard by Marriott Tokyo Ginza Hotel

More about Courtyard by Marriott Tokyo Ginza Hotel

Courtyard by Marriott Tokyo Ginza Hotel

Get the most from an urban escape in Tokyo when you book a room at Courtyard by Marriott Tokyo Ginza Hotel. Located right in the city center, Courtyard by Marriott Tokyo Ginza Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Courtyard by Marriott Tokyo Ginza Hotel provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Shuttle services provided by the hotel make exploring Tokyo even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Courtyard by Marriott Tokyo Ginza Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. The hotel also offers a refrigerator in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Courtyard by Marriott Tokyo Ginza Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Enjoy the countless activities offered at Courtyard by Marriott Tokyo Ginza Hotel. Finish your vacation days right by dropping in at the massage and salon. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

Take advantage of the opportunity to explore Tokyo while in the city. One of the city's most iconic and famous buildings is Tokyo Tower, located 2.0 km away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 95% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 92% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 92% of other accommodations in Tokyo.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Breakfast

12 mentions

Housekeeping

10 mentions

Food & Dining

8 mentions

Internet

4 mentions

Languages spoken

  • English
  • Japanese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Ticket services

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shrine
  • Smoke-free property
  • Smoking area

For the kids

  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service

Sports equipment rental

  • Bicycle rental
Food and dining
Restaurants on site

NY Grill & Buffet Fiore

  • Cuisine: American
  • Menu: A-la-carte
Location
6-14-10 Ginza, Chuo-ku, Ginza, Tokyo, Japan, 104-0061
Excellent
Location

8.7

Airports

  • Haneda Airport (HND)
    13.3 km 19 min drive
  • Narita International Airport (NRT)
    57.9 km 54 min drive

Public transportation

  • Higashi Ginza Subway Station
    260 m
  • Ginza Subway Station
    410 m

Hospital or clinic

  • Kobiki Town Clinic
    360 m

Shopping

  • Ameyoko Shopping Street
    4.7 km

Convenience store

  • Family Mart
    380 m 2 min drive

Cash withdrawal

  • ATM
    120 m 2 min walk
What's nearby

Popular landmarks

  • Ginza
    420 m
  • Tokyo Tower
    2.1 km
  • Ueno Park
    5.3 km
  • Shinjuku Gyoen National Garden
    5.3 km
  • Asakusa
    5.7 km
  • Shibuya Crossing
    5.9 km
  • Sensoji Temple
    5.9 km
  • Meiji Jingu
    6.0 km
  • Tokyo Skytree
    6.2 km
  • Tokyo Metropolitan Government Building observation room
    7.0 km

Nearby landmarks

  • Fillico Ginza Salon
    110 m
  • Atelier Shinji Ginza
    150 m
  • Ginza Sapporo Lion's Pub
    150 m
  • Ginza Six
    160 m
  • Ginza Lion Ginza 7-chome Beer Hall
    170 m
  • Nicolas G. Hayek Center
    210 m
  • Ōnoya
    210 m
  • Shibaguchi Gomon Monument
    220 m
  • Nihonbashi Benmatsu Souhonten
    230 m
  • Shimbashi Enbujo
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Maximum occupancy policy for single room is strictly enforced.
    An infant is considered as 1 guest.
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee3000 JPY
  • Travel time to airport (minutes)100

Extras

  • Breakfast charge (unless included in room price)3088 JPY
  • Daily Internet/Wi-Fi fee1350 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors11
  • Number of restaurants2
  • Number of rooms 206
  • Room voltage100
  • Most recent renovation2008

Parking

  • Daily parking fee2000 JPY

Reviews of Courtyard by Marriott Tokyo Ginza Hotel from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.5
Facilities7.7
Location8.7
Room comfort and quality8.0
Service8.5
Value for money7.6
High score for Tokyo
Rating
9+ Exceptional (85)
8-9 Excellent (60)
7-8 Very Good (77)
6-7 Good (27)
<6 Below Expectation (32)
Time of the year
Mar - May (70)
Jun - Aug (52)
Sep - Nov (69)
Dec - Feb (90)
All guests (406)
All languages

Show reviews that mention 

Showing 281 verified guest comments
12345
8.8
Excellent
Danang from Indonesia
Business traveler
Stayed 5 nights in September 2019

Good location”

Very good location becauae very near with ginza station and staff is very friendly

Reviewed October 06, 2019

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8.4
Excellent
Blecilla from Australia
Family with young children
2 Twin Beds, Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in January 2020

Excellent”

The location is great. Close proximity to shopping and train lines. The staff are very helpful.

Reviewed January 28, 2020

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8.0
Excellent
Daniel from Brazil
Business traveler
Stayed 5 nights in December 2019

Very good”

Good place, location is good, but I like other places in Japan instead of Ginza. I knew the room booked was small, but it was even smaller than expected. The gym is good, and the staff is great too. Would stay again if needed.

Reviewed December 23, 2019

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7.6
Very good
denise from Philippines
Family with teens
2 Twin Beds, Guest room, 2 Twin/Single Bed(s)
Stayed 6 nights in December 2019

Value for money, accessible and there are plenty of restaurants at the back of the hotel. ”

Good and quiet neighborhood. Near the station. Plenty of shops.

Reviewed December 29, 2019

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6.8
Good
Adhisurya from Indonesia
Solo traveler
Stayed 3 nights in April 2019

Shower Curtain”

1 .The shower curtain was very smelly, i don't think they changed it. I never have a chance to tell them, since i was always out and about and went back to hotel very late. I expected them to change it on the next day. 2. The luggage keeper drop my luggage and left scratch on my newly bought Rimowa. Urgh! Everything else is perfect especially the location.

Reviewed May 20, 2019

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9.3
Exceptional
Stella from Singapore
Couple
Stayed 6 nights in February 2014

Convenient”

Staff, shopping and proximity

My stay at Courtyard was a great and pleasant stay. My husband and I arrived at 7 in the morning and we took a limousine bus from the airport which led us to the hotel entrance. We were given a map of the Ginza area on our first day and realized that Courtyard was in close proximity to multiple different train lines. As a result, our entire trip throughout Tokyo to places like Shibuya, Shinjuku, Disneyland, akiharaba, Asakusa and Roppongi were always a train ride away without transfers. Check in was quick and within 15 mins we were out the door again. Leaving to return to Singapore was also good as the hotel was able to prebook limousine bus service for the day of our departure and we were given a wake up call by the initiative of the hotel that morning. My favourite thing about the hotel would be how Ginza was close to all the big shopping centres and fine dining. On returning home from japan in feb, my husband and I decided in Apr that we wanted to go back to Tokyo in Dec again. If the hotel had not already been fully booked by Apr, we would have definitely returned to Courtyard again.

Reviewed October 29, 2014

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8.7
Excellent
Juliana from Indonesia
Family with young children
Stayed 2 nights in December 2012

Nice Hotel”

Great Location

I like Courtyard by Marriott Tokyo Ginza Hotel. The location is great, near Ginza station and Shimbasi. Also the shopping area is just step behind. It's not difficult to find meals since there are a lot of restaurants with reasonable price around the hotel. The room is not too big, but it's ok for Japan standard.

Reviewed January 03, 2013

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9.3
Exceptional
Rebecca from Singapore
Family with teens
Stayed 1 night in December 2013

Comfortable.”

Location, Cleanliness, Comfort.

I had a pleasant stay at the Courtyard by Marriott Tokyo Ginza Hotel. The staff was efficient and very approachable. Always ready to help with directions and introducing places to visit.

Reviewed January 04, 2014

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10.0
Exceptional
Rattana from Thailand
Family with teens
Stayed 2 nights in August 2014

Amazing location and superb conceige ”

Location, staff and breakfast

We were a family of five and we spent three nights at the Courtyard Ginza. It was an amazing stay. The location was perfect: turning North you will be at the heart of Ginza shopping paradise while turning South you can enjoy the Tsikiji fishmarket within ten minutes walking distance. The breakfast is of high quality and what impressed us most is the talented, well-rounded and friendly Marina, the conceige, who went an extra miles to ensure we had a pleasant stay as we began to embark on the holidays in a new city. We will definitely stay at the Courtyard for our next trip to Tokyo. Highly recommended!

Reviewed August 17, 2014

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9.2
Exceptional
Papasree from Thailand
Business traveler
Standard Semi-Double Room
Stayed 8 nights in November 2017

Good location & facilities”

We were on a business / leisure trip and wanted a hotel with fitness in it. This hotel is in a great location! Close to Higashi-ginza and Ginza station (400-500 meters I think.) and surrounded by good restaurants and convenience store. Would definitely come again since it is the perfect spot for everything in walking distance and shopping area. Room are quiet small but so as other hotel in Tokyo. The staffs are extremely helpful! Since I want to book manicure and pedicure, both only require japanese speaking. They organize everything for me. Great service!

Reviewed November 16, 2017

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9.3
Exceptional
Judith from Philippines
Family with teens
Stayed 2 nights in September 2014

Good hotel near Ginza shopping”

Shuttle bus to Haneda Airport at $9.50/pax. Area around hotel had many nice restaurants. About 3 blocks from Ginza shopping street. 5 min walk to train station. Staff was very helpful & speak English!

We were very satisfied with our stay! Around 8 min walk to Mitsukoshi (3 blocks away), 1 block away from train station, many good restaurants around hotel, Lawson's convenience store 2 doors away, 4 short blocks to Ginza Chuo Street. A very convenient place to stay! Plus staff are very friendly and helpful and can speak English! Internet is free in the coffee shop but they charge $12.50 for wifi in the room. If you are a Marriott rewards member you can have free internet in the room! Breakfast was good. Mostly businessmen staying in the hotel.

Reviewed September 12, 2014

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10.0
Exceptional
Ma. from Philippines
Group
King Room - Non-Smoking
Stayed 3 nights in July 2018

had a fantastic time”

when i go back to japan i will definitely stay in the courtyard by marriott again. i had a fantastic time and the food was delicious and the room always clean. and the hotel was also near the shopping malls. cheers to marriott!

Reviewed July 11, 2018

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8.8
Excellent
Francis
Couple
Stayed 3 nights in October 2017

Excellent”

I like the location of this hotel which is between the Tsukiji fish market and the Ginza shopping malls. The Ginza metro station is only 8 minutes away by walking. Most important of all, it is the final stop of the airport limousine bus from Narita. Staff are friendly , helpful and speak English. Only drawback is the room is a bit small compared to other Marriotts.

Reviewed October 31, 2017

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10.0
Exceptional
Valeria from United States
Family with teens
Double Room with Extra Bed - Non-Smoking
Stayed 5 nights in November 2016

Great experience”

It was a great experiencia to staying in this hotel! The breakfast was very good with lots of good choices. The staff were very friendly ! This is a great area to stay in Tokyo, Ginza! Lots of shopping around, the fish market where you can get great fresh sushi ! The subway very close to the hotel . Just some walking to the Royal Palace .

Reviewed December 05, 2016

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9.0
Exceptional
ANN from Singapore
Family with young children
Stayed 2 nights in May 2013

Location! Park! Cruise to Obaida!”

Flexible. Quiet Surroundings. Parks

I love the Park nearby, the waterbus to go to Obaida. My girls love playing in the large park next to Tsujiki Fish Market. Behind the hotel are the shopping which we didnt go. Around the hotel has many food places for breakfast, lunch and dinner. MY favourite Location. Will be back to Courtyard Marriott Again!

Reviewed May 29, 2013

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10.0
Exceptional
guglielmo from Italy
Couple
Stayed 2 nights in March 2014

Simply the BEST”

ALL PERFECT !!! EXCELLENT SERVICE

All perfect as 1 Marriott pretends... Room fantastic, breakfast various and of high quality. Near to Tsukiji Market and Ginza Square... Perfect to reach the market on 03:00 AM for "Tuna Auction" and for shopping at Ginza. Very veru good!!! +++++

Reviewed April 06, 2014

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10.0
Exceptional
Mark from Australia
Couple
Stayed 3 nights in November 2013

A wonderful hotel”

Staff, room, location

Great location near to two subways, walking distance from fish markets. The rooms are fantastic - we were on the top floor and the room included a sofa and lounge area. Bathroom well fitted out and incredibly good toiletries range was provided. Complimentary drinks for Marriott members were generous. Kimonos in the rooms were a nice touch. Rooms were very clean and appeared new. Marina the concierge was one of the best concierges ever - friendly, efficient and informative. The gym is small but has all you need. The lounge is great as is the bar on the lower level. All the staff are extremely helpful, friendly and knowledgeable, making this hotel an absolute pleasure to stay in. We will be back!

Reviewed November 26, 2013

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9.0
Exceptional
Linda from Canada
Solo traveler
Stayed 4 nights in September 2015

Great location, value and overall customer service”

location, customer service and their staff

Loved the location - close to Ginza shopping area, Higashi-Ginza metro stop right around the corner, near the Tsuikiji Fish Market and at a reasonable rate - there was nothing really to fault about my stay. Sure the rooms are small and there are hardly any english tv channels, but the level of customer service is unrivalled. Usually when I book through Agoda- the level of customer service drops or is pretty much non-existent, but they really went above and beyond. From my first email inquiry to my extremely early check in and check out, the staff understood my requests and provided me with options, helping me with transportation and explaining my strange request to be dropped off at arrivals instead of departure. I will definitely return and stay here again and highly recommend.

Reviewed October 05, 2015

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8.4
Excellent
Patchrin from Thailand
Family with young children
Double Room - Non-Smoking
Stayed 2 nights in May 2017

Great Location but a bit pricy.”

I love the location of the hotel only my 10 minutes walk to the heart of ginza. It is great for those who love shopping. Many restaurants near by. The hotel lobby was so so and the room decoration was a bit outdated. I would stay here again if the price was a bit lower since I can get newer hotel with this price.

Reviewed May 25, 2017

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9.7
Exceptional
Joaquin from Spain
Family with young children
Stayed 1 night in October 2015

Great experience”

Great location, good service, nice room

Our experience were great. Location in Ginza is perfect. Nearly of shopping, restaurants and transport Service is correct and helpful. Restaurant is very interesting. Great breakfast with many options and good options for lunch and dinner Also parking for customer have a decent price We have a very good time at the hotel

Reviewed October 19, 2015

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