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Cozrum Homes Saphera Residence
District 1, Ho Chi Minh City, Vietnam - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the District 1 part of Ho Chi Minh City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous War Remnants Museum. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Facilities
Free Wi-Fi in all rooms!
Check-in/out [express]
Check-in [24-hour]
Laundry service
Wi-Fi in public areas
Family room
Security [24-hour]
Kitchen
Worth money. New exp”
This is the first time we spent at this kind of homestay. There’s no receptionist staff at all. But there’s online service who are really supportive and approachable. At first we quite struggled to open the door but we can ask for support immediately. We enjoyed this experience because we had good memories with each other, exploring things together.
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Cozy and modern apartment room”
The room is cozy and modernly designed, equipped with necessary room amenities as well as kitchenware. The customer support is fluent in english and always very accommodating which made guest feel really comfortable, however if you are looking for big spacious room, then honestly this may not be your choice, however the room is still good enough with decent room size
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Good modern room in district 1”
The serviced apartment is located strategically in district 1 and generally it provide very easy access to major spots in district 1, 3, 4. The room is modern, stylish, clean and cozy, and kitchen setup really worth words of praise
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Exceptional”
Good for business trip.
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GOOD”
It’s good
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Amazing hotel”
Really good
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Good apartment”
Clean, comfortable
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Not the best experience I had”
I booked the room for 3 nights. After check-in, my first impression was the room was not as large as the pictures on app. It was a different much smaller room. I noticed that the room was not cleaned properly as there were empty bottles from previous guests that were still there in the bed corner and under the curtains :( big disappointment. Another thing was that there were lots of fire ants on the stairs and they all crawled up to the room door but no staff noticed anything. I had to contact Support line to have them ask the staffs to check and bring pesticide to spray. Also drinking water was never refilled despite me staying for 3 nights.
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Worst experience ever.”
The doorway was uneasy to get in and very confusing. The room was smelly due to the wet floor (wooden floor) and was very dirty. The TV was working but there were like 900+ channels and the remote was broken. No wifi password was attached in the Check-in Instruction mail. Tried to call for support for half an hour (the other line went from "Not picking up" to "Number you have dialed not available". Toilet was dirty and truly dark. The room (502) was on 5th floor (Elevator only takes you to 4th floor and you have to walk up 1 more stair). I had to leave the place immediately. (I still paid in full) Never coming back again.
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customer service is the worst”
The property is poorly managed! i arrived to the facility to find out i need a code to enter the facility! no one there to answer my question, called the number listed on the door of the facility, no one answer! When there are issues arise, no one is there to take care is the issue. There only plus about this facility is it located in the district 1 , convenient for everything, other than that i well not recommend it to anyone else!
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NEVER EVER”
I can’t believe how fake those reviews are ! Either that, or they had not enough time to clean the room. It was absolutely disgusting - I never met such poor hygienic conditions. Hair everywhere, dirty surfaces, ants crawling around, the toilet was still dirty after someone else used it. The list goes on… I would NEVER EVER recommend this hotel ! How dare they even consider it so offer a „clean cozy room“. We moved after the first night - trust me I stayed in a lot of hostels ect and had never this kind of accommodation.
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Really bad services”
Me and my friend spend 3 nights in this accomodation and these are what i got: 1. On the 2nd day, 1 of the staff bumped into our room without knocking and then leave without apologize or say anything 2. The fan got really dirty which the dirt stuck on the cover of the fan. i got photos to prove this. 3. One of the staff throw away 2 of my nintendo switch games (nearly $200) in the trash bin without keeping it in the counter and Cozrum does nothing for us.
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R”
Rooms are small and compact.. Rooms don't have Cable TV connection not have Netflix or Amazon prime working
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Acceptable”
very scary as there won't be any staff/reception at the hotel. if you loose both key and mobile phone then you can't reach the facilitator and you are stuck outside for ever. FYI, HCM city is notorious for mobile theft. I won't be option for self check-in hotels in future.
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Don’t be cheap”
Spend a few bucks extra and get a better hotel.
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Not recommended ”
So many things are wrong with this place, my room have ants, walls and bathroom wasn't really clean. Elevator makes bell sound all day you can hear it from your room. Location is not good, too far from every tourist spot and not a nice area. Only good thing is at least there's no loud sounds at night so you can rest.
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Not this place ”
Ants everywhere on your bed and room. Dirty restroom and floor. Very uncomfortable.
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Optimal price performance ratio”
If the room is only for sleeping, it’s a very good offer
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Above average”
Location is not bad and there are lots of restaurants and nightlife nearby. The street is fairly quiet but a short walk to Bui Vien street. However, the walls are thin and my ground floor room could loudly hear the bikes coming in and out of the building. It does have most things you would need in the kitchen (directly beside the bed) and the bathroom was nice and clean. The bed frame was not very sturdy and definitely needs replacing. The bed itself is not terrible (it is of the Springy variety). The room was not serviced during my 2 night stay, and there were bugs (flies and a roach) in the room on the day of my departure. I do not recommend leaving any food waste in the room (garbage can or otherwise) overnight.
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Very good”
Great location. Comfy bed. Enough cooking facilities. would recommend to supply washing up liquid & a dish cloth?
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