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Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC

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8.1

Excellent

60 reviews

60 reviews

Housekeeping4
Breakfast1
Shops1
See map

8.8

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
National Exhibition Centre 690 m
Thinktank Birmingham Science Museum 12.2 km
Birmingham Back to Backs 12.6 km
Birmingham Hippodrome 12.7 km
Birmingham New Street Railway Station 12.8 km
Birmingham Museum & Art Gallery 13.3 km
Library of Birmingham 13.5 km
Symphony Hall 13.6 km
National SEA LIFE Centre Birmingham 13.8 km
Cadbury World 14.8 km
Nearby landmarks
Hotel Parking 80 m
Resorts World Birmingham 130 m
Resorts World Casino 130 m
NEC S3 240 m
NEC E5 300 m
Genting Arena 300 m
National Exhibition Centre Arena 330 m
The Rough 380 m
NEC E1, E2, E3 610 m
NEC Birmingham 620 m

Crowne Plaza Birmingham NEC

Pendigo Way, National Exhibition Centre, Birmingham Airport, Birmingham, United Kingdom, B40 1PS - See map

Make your best journey to Birmingham with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Birmingham Airport part of Birmingham, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cadbury World. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

720 meters to public transportation

690 meters to National Exhibition Centre

Free Wi-Fi in all rooms!

Currency exchange

Daily housekeeping

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

BBQ facilities

Luggage storage

Cash withdrawal

Fitness center

Restaurants

Your dates are popular among travelersUsers are booking a place in Birmingham every 17 minutes on Agoda.com
Value for money7.3
Location rating8.8
Nearest airportBirmingham Airport (BHX)
Distance to airport1.3 km

Rooms available at Crowne Plaza Birmingham NEC

Excellent
Room comfort & quality

8.2

1 Queen Bed Standard
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 1 queen bed
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Standard Room
...
  • Room size: 15 m²/161 ft²
  • Balcony/terrace
  • 1 sofa bed and 1 double bed...
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1 Queen Bed Standard Lake View
...
  • Room size: 22 m²/237 ft²
  • Lake view
  • 1 queen bed
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2 Double Beds Standard Lake View
...
  • Room size: 20 m²/215 ft²
  • Lake view
  • 2 double beds
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2 Double Beds Junior Suite
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 double beds
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1 King Bed Junior Suite
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 king bed
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1 Queen Bed Standard With Sofa Bed
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 1 sofa bed and 1 queen bed
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1 Queen Bed Junior Suite With Lounge
...
  • Balcony/terrace
  • Shower
  • 1 queen bed
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2 Single Beds Standard
...
  • Room size: 15 m²/161 ft²
  • Balcony/terrace
  • 2 single beds
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2 Double Beds Standard
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 2 double beds
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Frequently asked questions

What time is check-in and check-out at Crowne Plaza Birmingham NEC?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Crowne Plaza Birmingham NEC?

For those who wish to drive their own cars, Crowne Plaza Birmingham NEC has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Birmingham with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Crowne Plaza Birmingham NEC?

Start your mornings right, with the continental and buffet breakfast options offered at Crowne Plaza Birmingham NEC. Adults can enjoy breakfast offered with an additional charge of 16 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Crowne Plaza Birmingham NEC?

Crowne Plaza Birmingham NEC does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Crowne Plaza Birmingham NEC?

The closest airport to Crowne Plaza Birmingham NEC is Birmingham Airport, 1.3 km away.

What is the closest train, metro, or bus station to Crowne Plaza Birmingham NEC?

The closest train, metro, or bus station is Birmingham International Train Station, 710 m away from Crowne Plaza Birmingham NEC.

What restaurants are nearby Crowne Plaza Birmingham NEC?

Crowne Plaza Birmingham NEC’s neighborhood is Birmingham Airport which includes popular restaurants such as Bill's, Jilabi and The Little Owl.

What popular shopping places are close to Crowne Plaza Birmingham NEC?

Located in the Birmingham Airport area, Crowne Plaza Birmingham NEC is close to great shopping choices like Resorts World Birmingham, Antiques for Everyone and The Fort Shopping Park.

What are popular attractions near Crowne Plaza Birmingham NEC?

Crowne Plaza Birmingham NEC’s location in the Birmingham Airport neighborhood makes it close to famous attractions including National Exhibition Centre, National Motorcycle Museum and National Exhibition Centre Arena.

What popular natural sightseeing spots are close to Crowne Plaza Birmingham NEC?

Crowne Plaza Birmingham NEC is located within Birmingham Airport, which makes it conveniently close to natural sights including The Rough, Denbigh Spinney and Small Heath Park.

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Explore the neighborhood

What people love about Crowne Plaza Birmingham NEC

  • 10

    Exceptional
    Location

    "Walking distance to and from NEC with lovely restaurants, shopping center and beautiful lake walks"

    Leanne

    |

    August 17, 2022

  • 9.2

    Exceptional
    Breakfast

    "The hotel and staff were great the breakfast was average at best."

    Adam

    |

    November 11, 2019

  • 10

    Exceptional
    Staff 

    "Such great staff - really enjoyed my stay here."

    Nicola

    |

    September 24, 2019

Overall rating:

8.1

Excellent
60 reviews
Cleanliness
8.4
Facilities
7.7
Location
8.8
Read all reviews >
More about Crowne Plaza Birmingham NEC

More about Crowne Plaza Birmingham NEC

Crowne Plaza Birmingham NEC

Make everyday special with all that Birmingham has to offer with a stay at Crowne Plaza Birmingham NEC.
Crowne Plaza Birmingham NEC offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Car hire services provided by Crowne Plaza Birmingham NEC makes it easy to plan your day trips, sightseeing, and more around Birmingham. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Crowne Plaza Birmingham NEC.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Crowne Plaza Birmingham NEC provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Crowne Plaza Birmingham NEC. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Crowne Plaza Birmingham NEC offers unique recreational opportunities for all guests. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Crowne Plaza Birmingham NEC. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Crowne Plaza Birmingham NEC offers unique recreational opportunities for all guests. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.

Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Breakfast

3 mentions

Housekeeping

3 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • German
  • Italian
  • Polish
  • Romanian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fishing
  • Fitness center
  • Garden
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Rental car

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Video game console
Food and dining
Breakfast options
  • Continental
  • Full English/Irish
Restaurants on site

11 Bar and Grill

  • Cuisine: American, European
  • Menu: Buffet, A-la-carte
Location
Pendigo Way, National Exhibition Centre, Birmingham Airport, Birmingham, United Kingdom, B40 1PS
Excellent
Location

8.8

Airports

  • Birmingham Airport (BHX)
    1.3 km
  • Coventry Airport (CVT)
    18.0 km

Public transportation

  • Birmingham International Train Station
    710 m
  • Birmingham International
    720 m

Hospital or clinic

  • Maple Leaf Centre
    2.9 km

Shopping

  • Resorts World Birmingham
    130 m

Cash withdrawal

  • ATM
    20 m
What's nearby

Popular landmarks

  • National Exhibition Centre
    690 m
  • Thinktank Birmingham Science Museum
    12.2 km
  • Birmingham Back to Backs
    12.6 km
  • Birmingham Hippodrome
    12.7 km
  • Birmingham New Street Railway Station
    12.8 km
  • Birmingham Museum & Art Gallery
    13.3 km
  • Library of Birmingham
    13.5 km
  • Symphony Hall
    13.6 km
  • National SEA LIFE Centre Birmingham
    13.8 km
  • Cadbury World
    14.8 km

Nearby landmarks

  • Hotel Parking
    80 m
  • Resorts World Birmingham
    130 m
  • Resorts World Casino
    130 m
  • NEC S3
    240 m
  • NEC E5
    300 m
  • Genting Arena
    300 m
  • National Exhibition Centre Arena
    330 m
  • The Rough
    380 m
  • NEC E1, E2, E3
    610 m
  • NEC Birmingham
    620 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • On-site car park is available at an additional charge of GBP 10 per day and subject to availability. Reservation is not required.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Property announcements

Please note that an early departure fee of GBP 50 will apply if a reservation is amended after 16:00 on the day of arrival. The hotel recommends that guests intending to eat at the busy Pendigo's Restaurant book in advance.

Reviews of Crowne Plaza Birmingham NEC from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.4
Facilities7.7
Location8.8
Room comfort and quality8.2
Service8.1
Value for money7.3
High score for Birmingham
Rating
9+ Exceptional (14)
8-9 Excellent (6)
7-8 Very Good (5)
6-7 Good (3)
<6 Below Expectation (3)
Time of the year
Mar - May (11)
Jun - Aug (7)
Sep - Nov (8)
Dec - Feb (5)
All guests (60)
All room types
All languages

Show reviews that mention 

Showing 31 verified guest comments
12
10.0
Exceptional
Susan from United Kingdom
Couple
1 Queen Bed Standard With Sofa Bed
Stayed 1 night in May 2019

So close to amenities.”

We were off to see Hugh jackman at the genting arena, this hotel is so close to everything. The rail line, the restaurants( would recommend booking if going to a concert, show). The hotel itself is so peaceful, has its own car park and the breakfast is well worth booking.

Reviewed May 31, 2019

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9.6
Exceptional
JOY from United Kingdom
Family with teens
1 Queen Bed Standard With Sofa Bed
Stayed 2 nights in May 2019

Exceptional”

We always stay here for the UK Games Expo at the NEC. It is the perfect location as we can get to the Expo in five minutes and we are also close to the airport as well as Resorts World. The staff at the hotel are always very friendly and helpful. The room is really clean and quite roomy. We had three people sharing the room and yet we never felt cramped. WE would definitely recommend the Crowne Plaza hotel.

Reviewed June 05, 2019

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10.0
Exceptional
Karen from United Kingdom
Couple
Standard Room
Stayed 1 night in June 2019

Friendly staff”

The staff were very friendly. Nothing was too much trouble. Rooms specious and clean. Meals although basic were well cooked with good portions.

Reviewed June 14, 2019

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10.0
Exceptional
alison from United Kingdom
Couple
1 Queen Bed Standard With Sofa Bed
Stayed 1 night in June 2019

Exceptional”

Lovely & clean. Comfortable bed. Ideal for events at the Arena. 2 minutes walk away. Will stay every time we are at concerts here.

Reviewed June 30, 2019

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10.0
Exceptional
timothy from United Kingdom
Group
1 Queen Bed Standard With Sofa Bed
Stayed 1 night in February 2019

Fantastic stay very convenient for the Resort Worlds Arena ”

The only problem was the sofa bed was very uncomfortable you could literally feel every single spring

Reviewed February 10, 2019

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9.6
Exceptional
James
Business traveler
2 Single Beds Standard
Stayed 2 nights in March 2019

Ideal for NEC”

Just a short walk from the NEC, ideal if that's why you are here. Also adjacent to Resorts World for retail and food.

Reviewed March 10, 2019

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10.0
Exceptional
Nicola from New Zealand
Business traveler
Standard Room
Stayed 2 nights in September 2019

Super!”

Such great staff - really enjoyed my stay here.

Reviewed September 25, 2019

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9.2
Exceptional
Adam from United Kingdom
Family with teens
1 Queen Bed Standard With Sofa Bed
Stayed 1 night in November 2019

Very happy with the hotel however I requested a accessible room for my mobility. ”

Unhappy with booking almost a year and a half early not to get a room to meet my mobility needs. The hotel said that this was the fault of the booking agency as they had not passed on this request and they showed me proof of this. I shall be complaining to Agoda for such a mistake. The hotel and staff were great the breakfast was average at best. We would use this hotel in future.

Reviewed November 11, 2019

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9.2
Exceptional
Philippa from United Kingdom
Group
1 Queen Bed Standard With Sofa Bed
Stayed 2 nights in June 2019

Exceptional”

The hotel staff were very helpful and courteous. Questions were answered promptly, we had booked a room for 3, and the room was set up for us, but there was only 2 cups and glasses. An extra cup and glass were brought to us within minutes. The only negative to our stay was a disappointing meal in the bar on Saturday evening, and , not a fault of the hotel, the rude and arrogant behaviour of the Emirates cabin crew who use the hotel as a meeting point.

Reviewed June 18, 2019

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8.4
Excellent
David from United Kingdom
Couple
1 Queen Bed Standard With Sofa Bed
Stayed 1 night in May 2019

Concert stopover”

Stayed for one night after a concert at the NEC Arena. Although a bit expensive the location is excellent for the arena, just a short walk away. Although we didn't eat in the hotel we did check out the menu and thought it looked reasonable, not as expensive as we expected and a good choice. Yes it is pricey but for convenience if you are visiting the NEC you cannot beat it.

Reviewed June 09, 2019

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8.0
Excellent
Nurul from Malaysia
Business traveler
1 Queen Bed Standard
Stayed 14 nights in April 2019

Double charged, and money still hasn't been refunded ”

Until now my money has not been refunded by the hotel. I had paid in full when completed the booking with Agoda in January 2019, only to have my credit card being charged by the hotel on the day after I checked out (credit card charged on the 20th April 2019). Agoda has confirmed with the hotel that the hotel had made a mistake and my money was supposed to be refunded 5 days ago. Until now nothing has been done. This is very disappointing. Agoda should have been more proactive in pursuing this matter since I have been using Agoda for years.

Reviewed May 03, 2019

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8.0
Excellent
Karen
Business traveler
1 Queen Bed Standard
Stayed 3 nights in February 2019

Distinctly Average”

Terrible check in & check out process handled poorly by staff when they thought I had only paid for one of my two room bookings which they claim was an Agoda miscommunication + room was quite small.

Reviewed March 05, 2019

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6.4
Good
anita from United Kingdom
Business traveler
1 Queen Bed Standard
Stayed 1 night in October 2019

Overpriced”

£250 for a night in a Crowne Plaza! Room was nice and comfortable but the breakfast was horrible, deep fried food, powdered eggs, why can't UK hotels provide a decent freshly cooked breakfast.

Reviewed November 13, 2019

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3.6
william from United Kingdom
Couple
1 Queen Bed Standard With Sofa Bed
Stayed 1 night in May 2019

Expensive dirty”

Very poor clenliness very poor bed breakfast cold

Reviewed May 13, 2019

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10.0
Exceptional
Robert from United Kingdom
Family with teens
Stayed 1 night in June 2012

Great location to go go to L G arena”

Very clean and lots of little extras

We enjoyed our stay very much its the perfect location to go to shows at N E C and L G arena also ideal for overnight stay if flying from Birmingham airport. They kept the bar and coffee shop open late so the people coming from the shows could still get a drink. The breakfast was excellent lots of variety also cooked food replaced very quickly so always nice & hot Will certainly stay again

Reviewed June 15, 2012

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10.0
Exceptional
Farah from United Kingdom
Family with teens
1 Queen Bed Standard
Stayed 1 night in March 2017

Great location”

Ideal over night stay for show at NEC, plenty of restaurants to eat, 2 minute walk and only 5 min walk to Genting arena. Comfortable and clean room with all amenities. Got a great deal through Agoda.

Reviewed March 06, 2017

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8.8
Excellent
Maryon from United Kingdom
Business traveler
1 Queen Bed Standard Lake View
Stayed 2 nights in October 2016

Enjoyed my stay”

Much better than Hilton nearby... less hectic, friendlier staff, better ambience around hotel and rooms warmer and more welcoming. Will stay again for next NEC show

Reviewed October 28, 2016

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7.6
Very good
Lanny from Indonesia
Business traveler
1 Queen Bed Standard
Stayed 4 nights in October 2018

Nice Hotel and Great Location to NEC”

This is my 2nd stay at the hotel as it has good location (10 minutes walk to NEC & train station) and provides good breakfast. But this time when I checked in the lady who handled me see my passport and say “you’re not registered! I couldn’t find your name.” in unfriendly manner. Without doing any extra effort. Even after I show her my voucher from Agoda. She said the same thing. Imagine having this kind of service after 24 hours flight. After I pointed out my name on the voucher (looks like it her 1st time seeing Agoda Voucher) then she said: let me check with (I forgot whom she mentioned). She went in to the office, found my name and suddenly she put on this nice attitude. The cleaning service was also strange. After 1st night they didn’t refill the coffee and milk. On my 4th (last night) they didn’t wash the cup and tea spoon. I still could see my lipstick stain from the morning. Nor empty the trash bin. This would be ok service for a hostel

Reviewed October 31, 2018

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9.3
Exceptional
Richard from United Kingdom
Family with young children
Stayed 1 night in August 2009

Crowne Plaza Birmingham NEC”

Easily acessible form the motorway with on site parking and no aircaraft or motor way noise.
The sofa beds are only really suitable for a single person or 2 very young children. This could have been made clearer fromthe outset.

The hotel is easily acessible form the motor way and has gated parking on site. Despite close proximity to the motor way and airport there wasn't any noise form aircraft or the motorway. All communal and private rooms were very well presented and clean. The restaurant was excellent and the breakfast choice and quality superb.

Reviewed August 18, 2009

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8.0
Excellent
Stephen from United Kingdom
Couple
Stayed 2 nights in November 2010

Smart Hotel with superb view across the lake”

A short walk to the NEC, Good Service, Spacious rooms
Uncomfortable,too soft, roll together bed, ....Breakfasts far too pricey for us

Hotel easy to find with good secure parking. Reception staff pleasant and helpful. Very relaxing, comfortable public areas. Restaurant has good varied menu but a little pricey for us southerners. Breakfasts at £14 to £18. Rooms very comfortable but the bed in our room (348) was extremely soft and we spent all night trying not to roll into one another. Ok for a single traveller but I would advise a couple to go for twin beds.

Reviewed November 24, 2010

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12
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