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DoubleTree by Hilton London Kensington
Superior Suite Non-Smoking - Balcony/terrace, DoubleTree by Hilton London Kensington in London
a living room filled with furniture and a large window, DoubleTree by Hilton London Kensington in London
Lobby, DoubleTree by Hilton London Kensington in London
Interior view, DoubleTree by Hilton London Kensington in London
Interior view, DoubleTree by Hilton London Kensington in London
a blue and white beach chair sitting on top of a sandy beach, DoubleTree by Hilton London Kensington in London

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8.4

Excellent

129 reviews

129 reviews

Breakfast4
Housekeeping4
Check in/Check Out3
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Grosvenor Casino Gloucester Road London

170 m

Crafts Council Gallery Shop/Victoria & Albert Museum Shop

210 m

Baden-Powell House

310 m

Partridge's

370 m

Gloucester Road Tube Station

100 m

Popular landmarks
Natural History Museum

540 m

V&A - Victoria and Albert Museum

800 m

Buckingham Palace

3.0 km

Madame Tussauds London

3.7 km

Big Ben

4.1 km

Closest landmarks
Stanhope Mews West Surgery

120 m

Embassy of the Republic of Yemen

340 m

public garden

400 m

Genting Casino Cromwell Mint

400 m

West Lawn

440 m

DoubleTree by Hilton London Kensington

100 Cromwell Road, Chelsea, London, United Kingdom, SW7 4ER - See map

Make your best journey to London with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Strategically situated in Chelsea, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and sauna on-site.

Highlights

Located in heart of London

Check-in [24-hour]

100 meters to public transportation

Inside city center

540 meters to Natural History Museum

Hilton CleanStay

Clean and Ready for you

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Fitness center

Sauna

BBQ facilities

Luggage storage

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money8.0
Location rating9.2
Nearest airportLondon City Airport (LCY)
Distance to airport16.2 km

Rooms available at DoubleTree by Hilton London Kensington

Excellent
Room comfort & quality

8.5

Queen Duplex Suite With Sofa Bed
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 queen bed or 1 sofa bed a...
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King Duplex Suite
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 king bed
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King Guest Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 king bed
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King Deluxe Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 king bed
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Queen Guest Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 queen bed
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King Executive Room
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 king bed
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Two Double Beds Deluxe Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 double beds
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King Duplex Suite With Sofa Bed
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 king bed or 1 king bed an...
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Double Guest Room
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 1 double bed
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King Accessible Guest Room
...
  • Shower
  • Kitchenette
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at DoubleTree by Hilton London Kensington?

Check-in is from 09:00 AM, and check-out is until 02:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DoubleTree by Hilton London Kensington?

For those who wish to drive their own cars, DoubleTree by Hilton London Kensington has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around London with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at DoubleTree by Hilton London Kensington?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at DoubleTree by Hilton London Kensington. A selection of food types including western and halal breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 18 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at DoubleTree by Hilton London Kensington?

DoubleTree by Hilton London Kensington features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at DoubleTree by Hilton London Kensington?

DoubleTree by Hilton London Kensington does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to DoubleTree by Hilton London Kensington?

The closest train, metro, or bus station to DoubleTree by Hilton London Kensington is Gloucester Road Tube Station, 100 m away.

What restaurants are nearby DoubleTree by Hilton London Kensington?

Restaurants including La Pappardella, Colbert and The Botanist are popular in DoubleTree by Hilton London Kensington’s neighborhood which is known as Chelsea.

What popular shopping places are close to DoubleTree by Hilton London Kensington?

Shopping options in DoubleTree by Hilton London Kensington’s Chelsea neighborhood include Crafts Council Gallery Shop/Victoria & Albert Museum Shop, La Vigneronne and Handford Wines.

What are popular attractions near DoubleTree by Hilton London Kensington?

Guests at DoubleTree by Hilton London Kensington can easily visit Natural History Museum, V&A - Victoria and Albert Museum and Science Museum located in the Chelsea area.

What popular natural sightseeing spots are close to DoubleTree by Hilton London Kensington?

DoubleTree by Hilton London Kensington’s nearby natural sights include Bishop's Park and St George's Campden Hill located in the same Chelsea area.

See map

Explore the neighborhood

What people love about DoubleTree by Hilton London Kensington

  • 10

    Exceptional
    Staff 

    "Clean room and helpful staff ."

    Nurzalina

    |

    July 12, 2022

  • 10

    Exceptional
    Location

    "Great location with the metro and supermarkets just right across the hotel."

    Mae

    |

    September 18, 2022

  • 9.2

    Exceptional
    Spaciousness

    "Nice big room for London."

    Paul

    |

    April 8, 2022

Overall rating:

8.4

Excellent
129 reviews
Cleanliness
8.5
Facilities
8.0
Location
9.2
Read all reviews >
What travelers say they love:
Choices of restaurants nearby.
Chung from Hong Kong SAR, China
Family with older children
More about DoubleTree by Hilton London Kensington

More about DoubleTree by Hilton London Kensington

DoubleTree by Hilton London Kensington

DoubleTree by Hilton London Kensington is the perfect choice for travelers who want to take in the sights and sounds of London. Experience an urban escape in London with a stay at DoubleTree by Hilton London Kensington, with its exceptional location right in the city center.
All offerings provided by DoubleTree by Hilton London Kensington help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring London is made even more convenient with the taxi and car hire services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the DoubleTree by Hilton London Kensington.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at DoubleTree by Hilton London Kensington. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a refrigerator is provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find toiletries available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at DoubleTree by Hilton London Kensington. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. DoubleTree by Hilton London Kensington caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At DoubleTree by Hilton London Kensington you can even have groceries delivered to your room with their convenient service. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
A day in will be as fun as a day out with ranges of recreational activities offered at DoubleTree by Hilton London Kensington. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the sauna, located right in the hotel. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Family time on relaxed evenings is easy with the hotel's library and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't miss out on all that London has to offer! A great museum trip can be had at The British Museum located 4.7 km away, with local art that provides a sense of the region. Be sure to visit Tower of London located 7.6 km away, an item on every checklist of those who travel to London.

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Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Breakfast

5 mentions

Housekeeping

3 mentions

Food & Dining

2 mentions

Swimming Pool

1 mention

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • Dutch
  • French
  • German
  • Italian
  • Portuguese
  • Spanish
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
  • Playground
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Free bottled water
  • Microwave
  • Refrigerator
  • TV

Food and dining

Breakfast options
  • Continental
  • Full English/Irish
Restaurants on site
Umami
  • Cuisine: Asian
  • Menu: Buffet

Location

100 Cromwell Road, Chelsea, London, United Kingdom, SW7 4ER
Exceptional
Location

9.2

Airports
  • London City Airport (LCY)
    16.2 km
  • Heathrow Airport (LHR)
    18.9 km
Public transportation
  • Gloucester Road Tube Station
    100 m
  • South Kensington Tube Station
    650 m
Hospital or clinic
  • Stanhope Mews West Surgery
    120 m
Shopping
  • Camden Market
    5.8 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Natural History Museum
    540 m
  • V&A - Victoria and Albert Museum
    800 m
  • Buckingham Palace
    3.0 km
  • Madame Tussauds London
    3.7 km
  • Big Ben
    4.1 km
  • National Gallery
    4.2 km
  • London Eye
    4.5 km
  • The British Museum
    4.8 km
  • Tower Bridge
    7.6 km
  • Tower of London
    7.6 km
Nearby landmarks
  • Gloucester Road Tube Station
    100 m
  • Stanhope Mews West Surgery
    120 m
  • Grosvenor Casino Gloucester Road London
    170 m
  • Crafts Council Gallery Shop/Victoria & Albert Museum Shop
    210 m
  • Baden-Powell House
    310 m
  • Embassy of the Republic of Yemen
    340 m
  • Partridge's
    370 m
  • public garden
    400 m
  • Genting Casino Cromwell Mint
    400 m
  • West Lawn
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from09:00
  • Check-out until14:00
Getting around
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)18 GBP
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 163
  • Most recent renovation2015

Reviews of DoubleTree by Hilton London Kensington from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.5
Facilities8.0
Location9.2
Room comfort and quality8.5
Service8.5
Value for money8.0
High score for London
Rating
9+ Exceptional (22)
8-9 Excellent (19)
7-8 Very Good (19)
6-7 Good (2)
<6 Below Expectation (5)
Time of the year
Mar - May (15)
Jun - Aug (8)
Sep - Nov (26)
Dec - Feb (18)
All guests (129)
All room types
All languages

Show reviews that mention 

Showing 67 verified guest comments
1234
10.0
Exceptional
Lucas from United States
Couple
Stayed 3 nights in June 2019

Great value great service”

We loved the staff and the amenities at the crowne plaza. They have a really great breakfast and a very cool indoor and outdoor bar and restaurant. The people were kind and the room was comfortable!

Reviewed June 26, 2019

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10.0
Exceptional
Andrew
Group
Stayed 2 nights in May 2019

Weekend in London ”

From check in to check out. All superb. Hotel in fab location. Hotel was immaculate all public area were welcoming and classy.

Reviewed May 10, 2019

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10.0
Exceptional
Eric from United States
Couple
Stayed 1 night in June 2019

Dig the beach ”

Staff Good food Location

Reviewed June 22, 2019

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9.2
Exceptional
Fiona from United Kingdom
Solo traveler
Queen Guest Room
Stayed 3 nights in August 2021

Great Hotel”

Clean, welcoming and lovely room and the staff were lovely. The only downside I experienced was on the final day when I was redirected to the Club Room for breakfast which was not so good as the wonderful breakfasts I had enjoyed on the previous days.

Reviewed September 03, 2021

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10.0
Exceptional
Nurzalina from Singapore
Business traveler
King Executive Room
Stayed 4 nights in June 2022

Exceptional”

Clean room and helpful staff .

Reviewed July 13, 2022

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9.2
Exceptional
Richard from United Kingdom
Couple
Queen Guest Room
Stayed 2 nights in July 2021

Exceptional”

Staff really do make you feel so welcome and are a great asset for the hotel.hopefully when things are back to normal the club lounge will be open again as is one of the main reasons we have kept returning

Reviewed July 16, 2021

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9.2
Exceptional
Paul from Malaysia
Solo traveler
King Accessible Guest Room
Stayed 3 nights in April 2022

Great location”

This hotel is fantastic. Great location for exploring this area of London including museums, Knightsbridge and Kensington. Nice big room for London.

Reviewed April 08, 2022

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8.8
Excellent
Jaivant from United States
Business traveler
Queen Guest Room
Stayed 2 nights in November 2021

Great hotel, poor staff communication”

I needed to contact the hotel through Agoda and the email bounced back. It's the only address they give you and trying to contact the hotel was impossible. Once I got to the hotel, I mentioned this to them and the manager gave me her email address, to which I messaged her and still no reply. They aren't bothered especiially when you need something sorted. Hotel was great otherwise and location, with great breakfast.

Reviewed November 15, 2021

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8.8
Excellent
Chung from Hong Kong SAR, China
Family with teens
Stayed 2 nights in February 2020

Staff are nice”

Convenient location, Gloucester Road station is just opposite. Supermarket is just next to the entrance of tube. Choices of restaurants nearby. Natural History Museum is within 10 minutes walk. Very close to Hyde Park and Harrods, just around 10 minutes by bus/tube. Hygiene can improve a bit, just there is dust on chair and the lamp. Room is too warm. Will definitely be on my list of hotel in London.

Reviewed February 08, 2020

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9.6
Exceptional
Hans from Switzerland
Business traveler
Stayed 1 night in January 2020

Business stay”

Staff very friendly and professional.

Reviewed January 22, 2020

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8.4
Excellent
Apichana from Thailand
Solo traveler
Stayed 1 night in October 2019

Perfect location. Good King room.”

Got upgraded from standard to King. Perfect room size. Perfect location for exploring London. Very close to Gloucester station. Room has everything traveller needed. Good room size. Bathroom amenity were great. The scent of the amenity were amazing! Room paint may need a little touch up but that is a small comment. Staff were great. Fast check in and check out. Great team of concierge.

Reviewed October 19, 2019

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8.8
Excellent
Regan from Australia
Couple
Stayed 1 night in July 2019

Fantastic location for experiencing the high end of London ”

Easy access to the underground and walking distance to Kensington palace and Hyde park gardens.

Reviewed July 21, 2019

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8.8
Excellent
Sze from Hong Kong SAR, China
Solo traveler
Stayed 7 nights in December 2018

Great location”

super near to the station.. vy prime location

Reviewed January 25, 2019

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8.0
Excellent
Nopmanee from Thailand
Couple
Stayed 7 nights in December 2018

Good location for mass transportation”

If you were plan for travel by tube then change to bus. You could do it by easily, there has a bus stop in front of the hotel and a good route to pass Harrods, Oxford street. Room is comfortable not too small.

Reviewed March 17, 2019

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8.0
Excellent
Apichana from Thailand
Solo traveler
Stayed 4 nights in October 2019

Location!”

Perfect location for exploring London. Very close to Gloucester station. Room has everything traveller needed. Bathroom in the Standard room type is smaller than expect with awkward round mirror and toilet paper position. Everything gets wet when we take a shower. Staff were great. Fast check in and check out. Great team of concierge.

Reviewed October 19, 2019

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8.4
Excellent
Poh from Singapore
Family with teens
Stayed 10 nights in September 2019

Location is closed to Gloucester tube. Nearby got lots of place for food and supermarket nearby.”

Room is on the high side.

Reviewed October 02, 2019

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7.2
Very good
Tjipto from Indonesia
Family with teens
Stayed 8 nights in February 2020

Travel with one adult child, 3 people in one room”

we have double bed but the room is too small, we dont have space to put our luggages. 3 big luggages and 3 cabin lugages. otherwise all is good.

Reviewed March 02, 2020

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6.0
Tam from Hong Kong SAR, China
Couple
Two Double Beds Deluxe Room
Stayed 5 nights in December 2021

Above average”

Great location and large room for London. However quality of the room is not worth over £200 a night. The room wasn’t cleaned until 5pm and I had to chase 2 times for it. The door didn’t even close properly. Check in staff was very friendly but the rest are just very cold.

Reviewed December 17, 2021

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4.0
BENNY from Hong Kong SAR, China
Business traveler
Stayed 2 nights in May 2019

Acceptable”

Please don’t put any personal properties in the room or in open air inside the room when you go explore the city. We noticed something went missing after housekeeping was done. I know we don’t have prove to blame the hotel staff or anyone else. I might consider to place a mini portable CCTV to record any activities after leaving hotel room in our future trips in Europe.

Reviewed May 30, 2019

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9.7
Exceptional
Samantha from United Kingdom
Family with teens
Stayed 2 nights in December 2012

Excellent stay - wonderful location and staff”

On the first floor, our deluxe room was very comfortable and quiet with everything you need for a relaxing stay. The gym was well equipped. The museums were a short walk and the tube is opposite.

Travelling with my 12 year old son, my mission was to 'show' him as much of London in 3 days as possible. All this was achieved with the aid of the staff at the Crowne Plaza who were knowledgeable, friendly and efficient. It is a very comfortable hotel but with a cosy feel that is so welcomed at the end of a day sightseeing in London. Day one we were too tired to eat out and room service of pasta and a chicken biriani were delicious and well-priced. We ate breakfast at "Paul" the cafe on Gloucester Road which is charming and the best hot chocolate my son had ever experienced! The museums are 10 minutes walk (at most) and with the underground within sight of the hotel, we managed to do the Tower of London, the Natural History and Science Museums, the Lion King and Harrods as well as meeting friends for dinner and drinks. Will stay at the Crowne Plaza again next visit from Melbourne.

Reviewed December 23, 2012

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1234
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