Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Stay for free if using existing bedding.If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Please note that the property’s façade is undergoing renovation until further notice. There will be some areas affected by noise from 9:00 AM to 5:00 PM. For further queries, please contact the property directly.
Please note that there is an ongoing facade improvement daily from 09:00 to 17:00 outside the lobby and 5th floor of the hotel until further notice.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and travelling.
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.
This property currently only accepts quarantine stays booked under government regulations.
For your future enjoyment, we are upgrading the hotel to have a new look. Our guest rooms and lobby are currently on renovation. Please let us know if there is anything we can do to make your stay comfortable.
Exceptional”
I enjoyed our stay here in Crowne Plaza Manila Galleria. The location is superb as it is connected to Robinsons Galleria. The staffs are friendly, the breakfast buffet is good with a variety of choices, and the hotel room is clean and comfortable. As it has been in service for years, the hotel may update its furniture and bathroom countertop. There's nothing wrong with those, but they can update those to refurbish the room. I would still recommend this hotel! I hope their spa opens soon.
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Recommended staycation destination”
Stayed for 4 nights with family. Rooms are very spacious. Beds are very comfortable. Staffs are superb. Location is very convenient. Great value for money. Was able to enjoy our stay here. Will definitely stay here again.
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One of the best in Metro Manila!”
The room we stayed in was so nice, and the staffs greeted us as soon as we arrived. Our room was also clean and sanitized well. It was really an experience and having a direct bridgeway going to the Robinson's Galleria is a plus for me since we wanted to buy food and just eat in our room. Can't wait to stay here again!
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Great location & breakfast, but may require modernization”
Excellent location - very near Robinson's Galleria, The Podium, and SM Megamall. Breakfast was impeccable - excellent choices, great service, delicious food Facilities - may be a bit modern, pattern and color scheme still follow the wood/brown palette of old hotels. Would be good if colors are brighter. Deposit process - Although it was waived upon check-in, it would be good if they revisit the process of collecting fees. I understand from the staff that even if I provide the cash deposit, it will take some time before it can be returned. Why can't the staff just issue a receipt and have the guest present it upon check-out? Unless the staff are not comfortable in handling money and may have encountered a precedent that had some issues, I would understand.
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Staycation with the Family!”
Besides the facilities, their location offer covenience for more kid friendly activities or options since the place have connecting or acess to Robinson Galleria. Staff is friendly and the breakfast buffet is worth the money. Thank you.
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Good Overnight Stay”
We stayed overnight with my parents. Room is clean. There is construction ongoing on the ground floor so the reception is at the 3rd floor.
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Exceptional”
Had a bit of a problem with the booking because of a misunderstanding but it was resolved in time. Staff were very friendly. ..very convenient since it's got mall access.. will book here again!
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Nice stay! ”
We had a comfy stay as always! My daughter loved it!
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Best Stay at Pasig”
This hotel really have a superb service and very efficient staff. I will surely choose to stay here again 💗💗💗
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Affordable luxury ”
We booked for a surprisingly low price and we were given a huge discount for the food as well. They are really accommodating. We asked for a crib and they gave us one. Very supportive when my baby got a little sick, the nurse was awesome and they show genuine concern. Love this place.
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Dear Cecille, Thank you very much for your review. We are happy that our associates were able to serve you pleasantly during your stay. Looking forward to welcoming you back soon! Best regards, Jan Jeffrey Tiongson Digital Marketing Manager
Exceptional Service”
The staff were very prompt and responsive during our 4 days stay in the hotel. Though with minimal manpower, we didn't feel any neglect or delay in our requests. Their housekeeping and front desk team are superb and very positive even during these times. It is not my first time to check in this hotel but the service remain the same. Keep it up and will definitely come back.
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Dear Beverly, Greetings! Thank you very much for taking time to send your review. We are glad that you had a great stay with us! We look forward to welcoming you again soon! Best regards, Jan Jeffrey Tiongson Digital Marketing Manager
Exceptional”
Very nice hotel. Clean with friendly and attentive staff. Amazing food! Attached to a big mall.
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5-star staff! Won't leave you hanging”
I had an issue with the WiFi and the staff went out of their way to help me fix it. It was in the wee hours of the morning, but they got the job done. I wish I had more time to experience the facilities! Will definitely stay again!
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Dear Ma. Greetings! Thank you very much for taking time to send your review. We look forward to welcoming you again soon! Best regards, Jan Jeffrey Tiongson Digital Marketing Manager
Great stay!”
Comfortable stay. Connection to the mall was also very convenient. Staff were very friendly. I do remember Bon from the restaurant, he recognised us and always greets my son during breakfast.
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Dear Kenneth, Thank you very much for your review. We are happy that our associates were able to serve you pleasantly during your stay. Looking forward to welcoming you back soon! Best regards, Jan Jeffrey Tiongson Digital Marketing Manager
2nd Month Staycation”
Thank you for making our stay memorable for our daughter's 6th birthday. 2nd time to book this year because of the convenience of the mall connection and easy transportation.
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Dear Kmartin71. Thank you very much for your review. We are happy that you have enjoyed your stay and your daughter's 6th birthday celebration with us. Looking forward to welcoming you back soon! Best regards, Jan Jeffrey Tiongson Digital Marketing Manager
Best hotel”
We have a wonderful experience at Crown plaza manila galleria hotel. They allowed us to checkin early, their service was extremely exceptional. I definitely recommend this to my friends and relatives.
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Nice location”
With connecting to mall and large parking area.
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Convenient location & Nice beds”
It has a very convenient location for the adjacent mall. Nice beds and pillows. Courteous staff. Only 1 thing that needs improvement is to have an upgrade on the tv cable channels. It seems they are outdated and not too many movie channels to watch.
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Nice Hotel”
Room size is nice and the location is excellent - super convenient for business meetings with a lot of restaurants and meetings places available!
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Dear Parry, Greetings! Thank you very much for taking time to send your review. We look forward to welcoming you again soon! Best regards, Jan Jeffrey Tiongson Digital Marketing Manager
Exceptional”
Stayed during the renovation so a bit inconvenience but overall is good. Breakfast is nice. Room was clean but the carpet was a bit old and dirty.
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