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Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter

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8.8

Excellent

108 reviews

108 reviews

Breakfast12
Housekeeping11
Shops2
See map

8.8

Excellent

Location rating score

Excellent location
Nearby landmarks
Newcastle Central Station 120 m
Digital 250 m
Powerhouse Nightclub 260 m
Forth 270 m
ThamesLink 270 m
Camp David 280 m
Life Science Centre 380 m
Tokyo 380 m
Grosvenor Casino 400 m
Newcastle Opera House 440 m

Crowne Plaza Newcastle - Stephenson Quarter

Hawthorn Square, Forth Street, Quayside, Newcastle upon Tyne, United Kingdom - See map

Make your best journey to Newcastle upon Tyne with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Quayside part of Newcastle upon Tyne, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Newcastle Airport. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Sparkling clean

120 meters to public transportation

Excellent breakfast

Free Wi-Fi in all rooms!

Hot tub

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "In line with government legislation, face-coverings are now mandatory in all public spaces within our hotel to prevent the spread of Covid-19 and protect all guests and team members."

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Swimming pool [indoor]

Hot tub

Cash withdrawal

Breakfast [free]

Your dates are popular among travelersUsers are booking a place in Newcastle upon Tyne every 34 minutes on Agoda.com
Value for money8.6
Location rating8.8

Rooms available at Crowne Plaza Newcastle - Stephenson Quarter

1 King Bed Standard Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed and 1 sofa bed
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1 Queen Bed Standard Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 queen bed and 1 sofa bed
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1 Queen Bed Standard Room Lounge Access
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
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2 Double Beds Standard Minifridge
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 double beds
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1 King Bed Standard Club Floor
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
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1 King Bed Standard Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
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Club Queen Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 queen bed
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Standard Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 double bed or 2 single be...
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1 Queen Standard With Separate Bath
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
2 Double Beds Standard Club Floor
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Crowne Plaza Newcastle - Stephenson Quarter?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Crowne Plaza Newcastle - Stephenson Quarter?

For those who wish to drive their own cars, Crowne Plaza Newcastle - Stephenson Quarter has a car park that's close to the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Newcastle upon Tyne with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Crowne Plaza Newcastle - Stephenson Quarter?

Start your mornings right, with the continental and buffet breakfast options offered at Crowne Plaza Newcastle - Stephenson Quarter. Adults can enjoy breakfast offered with an additional charge of 17 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Crowne Plaza Newcastle - Stephenson Quarter?

Crowne Plaza Newcastle - Stephenson Quarter does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Crowne Plaza Newcastle - Stephenson Quarter?

Restaurants including Big Mussel and TGI Friday's - Gateshead are popular in Crowne Plaza Newcastle - Stephenson Quarter’s neighborhood which is known as Quayside.

What are popular attractions near Crowne Plaza Newcastle - Stephenson Quarter?

Guests at Crowne Plaza Newcastle - Stephenson Quarter can easily visit Black Gate, Castle Garth Keep and Bessie Surtee's House located in the Quayside area.

What popular natural sightseeing spots are close to Crowne Plaza Newcastle - Stephenson Quarter?

Crowne Plaza Newcastle - Stephenson Quarter’s nearby natural sights include Riverside Sculpture Park located in the same Quayside area.

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Explore the neighborhood

What people love about Crowne Plaza Newcastle - Stephenson Quarter

  • 10

    Exceptional

    "I had a wonderful short stay at New Castle."

    Nasih

    |

    November 25, 2022

  • 9.6

    Exceptional
    Location

    "Good hotel 5 min walk into center of Newcastle."

    Peter

    |

    September 10, 2022

  • 10

    Exceptional
    Staff 

    "Excellent hotel spotlessly clean faultless breakfast wonderful staff very helpful."

    Paul

    |

    August 31, 2022

Overall rating:

8.8

Excellent
108 reviews
Cleanliness
9.1
Facilities
9.0
Location
8.8
Read all reviews >
What travelers say they love:
Clean , big rooms , nice staff Litt far from center
saleh from Oman
Couple
More about Crowne Plaza Newcastle - Stephenson Quarter

More about Crowne Plaza Newcastle - Stephenson Quarter

Crowne Plaza Newcastle - Stephenson Quarter

Never miss a single attraction in Newcastle upon Tyne when staying at Crowne Plaza Newcastle - Stephenson Quarter. Getting around in Newcastle upon Tyne is easy when staying at this hotel, strategically placed right in the heart of the city. No plan is a great plan. Get to whatever interests you in Newcastle upon Tyne, conveniently with a stay at Crowne Plaza Newcastle - Stephenson Quarter, just 9.7 km from Newcastle Airport.
At Crowne Plaza Newcastle - Stephenson Quarter, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Car hire services provided by the hotel make exploring Newcastle upon Tyne even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk service is provided at the hotel including concierge service. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Crowne Plaza Newcastle - Stephenson Quarter thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Crowne Plaza Newcastle - Stephenson Quarter are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV. In some select rooms, you can find a coffee or tea maker and mini bar at your disposal.
Crowne Plaza Newcastle - Stephenson Quarter also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Crowne Plaza Newcastle - Stephenson Quarter. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar. For the ultimate convenience, you can even have groceries delivered to your room at Crowne Plaza Newcastle - Stephenson Quarter, with their exclusive service.
Apart from amenities and services, Crowne Plaza Newcastle - Stephenson Quarter goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the hot tub, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.

Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Breakfast

4 mentions

Housekeeping

2 mentions

Languages spoken

  • English
  • Arabic
  • Dutch
  • French
  • German
  • Italian
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Breakfast [free]
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
Food and dining
Breakfast options
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site

Hawthorns

  • Cuisine: British
  • Menu: Buffet
Location
Hawthorn Square, Forth Street, Quayside, Newcastle upon Tyne, United Kingdom
Excellent
Location

8.8

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • In line with government legislation, face-coverings are now mandatory in all public spaces within our hotel to prevent the spread of Covid-19 and protect all guests and team members.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)17 GBP

The property

  • Number of rooms 251
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from business travellers. Please contact the property for more information.

Reviews of Crowne Plaza Newcastle - Stephenson Quarter from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities9.0
Location8.8
Service9.1
Value for money8.6
High score for Newcastle upon Tyne
Rating
9+ Exceptional (31)
8-9 Excellent (5)
7-8 Very Good (2)
6-7 Good (2)
<6 Below Expectation (5)
Time of the year
Mar - May (12)
Jun - Aug (19)
Sep - Nov (9)
Dec - Feb (5)
All guests (108)
All room types

Show reviews that mention 

Showing 45 verified guest comments
123
10.0
Exceptional
David from United Kingdom
Solo traveler
Standard Room
Stayed 5 nights in June 2019

Great hotel, excellent location”

This is the best hotel in the city centre. It is close to the railway station and nightlife. Rooms are modern and spacious, decent room service and friendly staff.

Reviewed September 06, 2019

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10.0
Exceptional
Audrey from United Kingdom
Family with young children
1 King Bed Standard Sofa Bed
Stayed 1 night in May 2022

Lovely hitel”

All Staff were very attentive and pleasant . The hotel is very clean and airy and a good central location.. the breakfast selection was very good . We would def return .

Reviewed May 02, 2022

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10.0
Exceptional
Mark from United Kingdom
Couple
1 Queen Standard With Separate Bath
Stayed 1 night in April 2022

Exceptional”

Everything was perfect from the staff to the room, to the breakfast, to the spa and gym facilities. Staff were extra friendly and took bags away even after we checked out so we could walk around the centre without having to worry. Will definitely be back

Reviewed April 13, 2022

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10.0
Exceptional
Ian from United Kingdom
Couple
1 King Bed Standard Room
Stayed 2 nights in June 2022

Plaza Newcastle ”

Was very good but the only issue was the noise at night to near to train station staff were awesome and couldn’t do enough to help you would definitely stay here again

Reviewed June 03, 2022

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10.0
Exceptional
Peter from United Kingdom
Family with teens
2 Double Beds Standard Minifridge
Stayed 3 nights in July 2021

5 Stars”

The hotel is very well located, just 2 minutes walk outside the City Centre and peaceful, parking is next door, the staff are very nice ,pleasant and helpful.

Reviewed August 12, 2021

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10.0
Exceptional
Jennifer from United Kingdom
Group
Standard Room
Stayed 1 night in September 2019

Staff were very helpful, clean and comfortable rooms.”

In a great location

Reviewed September 24, 2019

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10.0
Exceptional
Tracey
Couple
1 King Bed Standard Room
Stayed 1 night in November 2019

Fabulous hotel ”

Absolutely loved staying here and probably the best hotel I have stayed in a while. Exceptional.

Reviewed November 29, 2019

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9.6
Exceptional
Alita from United Kingdom
Family with young children
Standard Room
Stayed 1 night in May 2019

Great hotel ”

The hotel is in a great location close to the train station and just a short walk to the town. It is very clean and the staff are very friendly.

Reviewed June 02, 2019

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10.0
Exceptional
Julie from United Kingdom
Solo traveler
Standard Room
Stayed 1 night in June 2022

Great hotel”

It's a beautiful hotel, light and airy. Great pool and jacuzzi.

Reviewed June 27, 2022

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9.2
Exceptional
Haosi from Hong Kong SAR, China
Solo traveler
Standard Room
Stayed 1 night in September 2019

OK experience”

Location is good, with 7 min walk to the train station and the historic downtown area, and a 15 - 20 min walk to U of Newcastle and Northumbria U. Staff are quite friendly and like to do small talk with customers in the check-in process. Breakfast is good with options both for buffet and a la carte, under a cap rate. Room is clean and big, though my room is bit odd with four doors, and the restroom looks like to be converted from a public handicap restroom given the size and the fit-out.

Reviewed September 23, 2019

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10.0
Exceptional
john from United Kingdom
Couple
Standard Room
Stayed 1 night in July 2019

Beautiful building:)”

Staff is amazing, rooms are air conditioning had best sleep ever :)

Reviewed July 28, 2019

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9.2
Exceptional
David from United Kingdom
Solo traveler
Standard Room
Stayed 2 nights in September 2019

Great hotel, but annoying the prices always jump when the Great North Run is taking place”

I often stay at this hotel and pricing is usually okay. For the Great North run weekend, i had to pay £580 for 2 nights. This is a lot more than I usually pay. I had booked way in advance too (9 months). Staff are great, rooms modern and clean.

Reviewed October 09, 2019

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9.2
Exceptional
Barry from United Kingdom
Couple
Standard Room
Stayed 2 nights in January 2022

Weekend Away”

Stayed at the Newcastle Crowne Plaza with my Fiancée for the weekend and we were impressed. Located behind the Station it doesn't take long to walk too and very modern welcoming building and reception. We stayed in a standard double room and they are very big with modern fittings and a lovely shower. Lots of choice at breakfast, staff very helpful and friendly. A few small niggly points but certainly not complaints. The swimming pool is extremely cold! There is a hotel bar called the 'Gin Bar', when we tried it before heading out on Saturday the Gin came in a standard half pint class, nothing fancy about it apart from the £13 price. All in all a lovely hotel and we are returning with our daughter in the near future.

Reviewed January 31, 2022

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9.6
Exceptional
Sharon from United Kingdom
Couple
1 Queen Standard With Separate Bath
Stayed 1 night in June 2019

Lovely hotel with a reasonable priced bar, loved the facilities and staff were outstanding. ”

Great location, walked around the corner to a concert, and easy walk to near by pubs, shops, and river.

Reviewed June 03, 2019

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9.6
Exceptional
Simon
Couple
1 Queen Standard With Separate Bath
Stayed 1 night in June 2019

Quality hotel in great location”

Spotless modern hotel with excellent quality accommodation, conveniently located 5-10 mins from the station (walking). Good breakfast and facilities. Highly recommended.

Reviewed June 18, 2019

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9.2
Exceptional
Abby from United Kingdom
Couple
1 Queen Standard With Separate Bath
Stayed 1 night in August 2019

Exceptional”

Would definitely stay again! Staff were lovely and extremely helpful! Room was gorgeous and extremely clean! The gym was small but still had the majority of equipment you would expect! We loved our stay for the night and could not recommend this hotel enough!

Reviewed August 04, 2019

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9.6
Exceptional
Andi from United Kingdom
Couple
Standard Room
Stayed 1 night in April 2022

Clean & fresh”

Great hotel, really helpful staff. Room really comfortable and well appointed

Reviewed May 01, 2022

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8.8
Excellent
Lorenzo from Italy
Couple
1 Queen Standard With Separate Bath
Stayed 2 nights in March 2019

Perfect place for a short visit to Newcastle”

The whole hotel including the rooms are spotless clean and tidy. Breakfast is delicious and probably where we had the best food in Newcastle where the food offer is generally poor. Location is ideal. One step from the central station and metro station; two steps from the centre. One of the few hotels with a good spa, but unfortunately on Saturday it got so crowded that we were not granted access to it. Staff is super nice and super helpful.

Reviewed March 25, 2019

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9.2
Exceptional
saleh from Oman
Couple
Standard Room
Stayed 6 nights in July 2022

Exceptional”

Clean , big rooms , nice staff Litt far from center

Reviewed July 18, 2022

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8.0
Excellent
Sarah from United Kingdom
Group
2 Double Beds Standard Minifridge
Stayed 2 nights in April 2022

Brilliant stay”

We really enjoyed our stay at the crowne plaza it had everything we needed, my only criticism was when we checked in as there had been no communication between agoda and the hotel that we had breakfast booked aswell as the room and this has to be sorted at desk, I feel this could have been avoided if communication was better but I don’t see that as a negative on the hotel itself as they sorted it, was more of a negative with agoda and communication should be improved.

Reviewed May 03, 2022

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123
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