Travelling to United Kingdom? Read all updated requirements before you book.
Interior view, Crowne Plaza Newcastle - Stephenson Quarter in Newcastle upon Tyne
Crowne Plaza Newcastle - Stephenson Quarter
Exterior view, Crowne Plaza Newcastle - Stephenson Quarter in Newcastle upon Tyne
Lobby, Crowne Plaza Newcastle - Stephenson Quarter in Newcastle upon Tyne
Lobby, Crowne Plaza Newcastle - Stephenson Quarter in Newcastle upon Tyne
Interior view, Crowne Plaza Newcastle - Stephenson Quarter in Newcastle upon Tyne
Swimming pool, Crowne Plaza Newcastle - Stephenson Quarter in Newcastle upon Tyne

Removed from saved list

8.9

Excellent

142 reviews

142 reviews

Breakfast16
Housekeeping13
Shops2
See map
See map

8.8

Excellent

Location rating score

Excellent location
Nearby landmarks
Newcastle Central Station 120 m
Digital 250 m
Powerhouse Nightclub 260 m
Forth 270 m
ThamesLink 270 m
Life Science Centre 380 m
Tokyo 380 m
Grosvenor Casino 400 m
Newcastle Opera House 440 m
Black Gate 470 m

Crowne Plaza Newcastle - Stephenson Quarter

Hawthorn Square, Forth Street, Quayside, Newcastle upon Tyne, United Kingdom - See map
Highlights

Hygiene Plus

Sparkling clean

120 meters to public transportation

Excellent breakfast

Free Wi-Fi in all rooms!

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "In line with government legislation, face-coverings are now mandatory in all public spaces within our hotel to prevent the spread of Covid-19 and protect all guests and team members."
Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Swimming pool [indoor]

Hot tub

Cash withdrawal

Contactless check-in/out

Your dates are popular among travelersUsers are booking a place in Newcastle upon Tyne every 20 minutes on Agoda.com
Value for money8.7
Location rating8.8

Rooms available at Crowne Plaza Newcastle - Stephenson Quarter

Standard Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 double bed or 1 queen bed...
Enter dates to see prices
Club Queen Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
1 King Bed Standard Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 King Bed Standard Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
2 Double Beds Standard Minifridge
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
1 Queen Bed Standard Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
One-Bedroom King Suite with Lounge Access
...
  • Room size: 57 m²/614 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
1 Queen Standard With Separate Bath
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
1 Queen Bed Standard Lounge Accessibleess
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
1 Queen Bed Standard Double Rain Shower
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Is car parking available at Crowne Plaza Newcastle - Stephenson Quarter?

Crowne Plaza Newcastle - Stephenson Quarter has car park nearby with charges applied for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What actions does Crowne Plaza Newcastle - Stephenson Quarter take in terms of hygiene, safety, and cleanliness?

Crowne Plaza Newcastle - Stephenson Quarter satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with staff trained in safety protocol, first aid kit, and free face masks for further safety precautions and hygiene protocols.

Does Crowne Plaza Newcastle - Stephenson Quarter provide an option for contactless check-in and check-out?

At Crowne Plaza Newcastle - Stephenson Quarter, guest visitors can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

What are the property's policies for children's bedding at Crowne Plaza Newcastle - Stephenson Quarter?

Crowne Plaza Newcastle - Stephenson Quarter's policy relating to children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do guests typically stay at Crowne Plaza Newcastle - Stephenson Quarter?

Verified past guests that have stayed at Crowne Plaza Newcastle - Stephenson Quarter had an average nightly stay of 2 nights at this property.

What was the average room rate for Crowne Plaza Newcastle - Stephenson Quarter been in the past month?

The typical room rate for Crowne Plaza Newcastle - Stephenson Quarter in the past month is 100.26 GBP, compared to city's average of 81.78 GBP.

What payment cards are supported at Crowne Plaza Newcastle - Stephenson Quarter?

Crowne Plaza Newcastle - Stephenson Quarter accepts up to 5, with payment card selections such as Visa, Discover Card, MasterCard, and American Express.

What is the typical rating that past Business travelers' have given to Crowne Plaza Newcastle - Stephenson Quarter?

Verified business travelers that have stayed at this property have given Crowne Plaza Newcastle - Stephenson Quarter an average rating of 8.4. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with young children have given to Crowne Plaza Newcastle - Stephenson Quarter?

Verified families with young children that have stayed at this property have given Crowne Plaza Newcastle - Stephenson Quarter an average rating of 8.4. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Crowne Plaza Newcastle - Stephenson Quarter?

Verified local travelers that have stayed at this property have given Crowne Plaza Newcastle - Stephenson Quarter an average rating of 9.2. You can look up on more detailed customer evaluations, and feedback for this property down in the review section.

What is the closest airport to Crowne Plaza Newcastle - Stephenson Quarter?

The nearest airport to Crowne Plaza Newcastle - Stephenson Quarter is Leeds Bradford Airport, 122.0 km away.

See map

Explore the neighborhood

What people love about Crowne Plaza Newcastle - Stephenson Quarter

  • 10

    Exceptional
    Cleanliness

    "We are very impressed by the cleanliness of the room, the beds are comfortable, the staff are friendly and the breakfast are good."

    Abdul

    |

    January 30, 2023

  • 8.4

    Excellent
    Cleanliness

    "Modern and clean hotel!"

    Ka

    |

    December 1, 2022

  • 9.6

    Exceptional
    Location

    "Good hotel 5 min walk into center of Newcastle."

    Peter

    |

    September 10, 2022

Overall rating:

8.9

Excellent
142 reviews
Cleanliness
9.2
Facilities
9.1
Location
8.8
Read all reviews >
What travelers say they love:
Rooms are modern and spacious, decent room service and frien...
David from United Kingdom
Solo traveler
More about Crowne Plaza Newcastle - Stephenson Quarter

More about Crowne Plaza Newcastle - Stephenson Quarter

Crowne Plaza Newcastle - Stephenson Quarter

Never miss a single attraction in Newcastle upon Tyne when staying at Crowne Plaza Newcastle - Stephenson Quarter. Getting around in Newcastle upon Tyne is easy when staying at this hotel, strategically placed right in the heart of the city. No plan is a great plan. Get to whatever interests you in Newcastle upon Tyne, conveniently with a stay at Crowne Plaza Newcastle - Stephenson Quarter, just 9.7 km from Newcastle Airport.
At Crowne Plaza Newcastle - Stephenson Quarter, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Car hire services provided by the hotel make exploring Newcastle upon Tyne even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Crowne Plaza Newcastle - Stephenson Quarter thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Crowne Plaza Newcastle - Stephenson Quarter are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV. In some select rooms, you can find a coffee or tea maker and mini bar at your disposal.
Crowne Plaza Newcastle - Stephenson Quarter also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Crowne Plaza Newcastle - Stephenson Quarter begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar. For the ultimate convenience, you can even have groceries delivered to your room at Crowne Plaza Newcastle - Stephenson Quarter, with their exclusive service.
Apart from amenities and services, Crowne Plaza Newcastle - Stephenson Quarter goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the hot tub, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

4 mentions

Housekeeping

2 mentions

Languages spoken
  • English
  • Arabic
  • Dutch
  • French
  • German
  • Italian
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car

Food and dining

Breakfast options
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
Hawthorns
  • Cuisine: British
  • Menu: Buffet

Location

Hawthorn Square, Forth Street, Quayside, Newcastle upon Tyne, United Kingdom
Excellent
Location

8.8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • In line with government legislation, face-coverings are now mandatory in all public spaces within our hotel to prevent the spread of Covid-19 and protect all guests and team members.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)17 GBP
The property
  • Number of rooms 251

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from business travellers. Please contact the property for more information.

Reviews of Crowne Plaza Newcastle - Stephenson Quarter from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.2
Facilities9.1
Location8.8
Service9.2
Value for money8.7
High score for Newcastle upon Tyne
Rating
9+ Exceptional (35)
8-9 Excellent (5)
7-8 Very Good (4)
6-7 Good (2)
<6 Below Expectation (6)
Time of the year
Mar - May (16)
Jun - Aug (19)
Sep - Nov (10)
Dec - Feb (7)

Show reviews that mention 

Showing 52 verified guest comments
123
10.0
Exceptional
Abdul from Singapore
Couple
Standard Room
Stayed 1 night in January 2023

Happy couple”

We are very impressed by the cleanliness of the room, the beds are comfortable, the staff are friendly and the breakfast are good. Well done! Thank you

Reviewed January 31, 2023

See room deals

10.0
Exceptional
Natasha from United Kingdom
Couple
Standard Room
Stayed 1 night in August 2022

Anniversary stay ”

Stayed in this hotel a few times, had a couple teething problems with previous stays but always rectified in some way. Absolutely no fault with this stay. All staff extremely friendly, hotel is extremely clean and breakfast is lovely with plenty of choice. Spa area is small and sometimes at full capacity but we hit lucky both times during this stay. Will definitely continue to use it as our go to hotel.

Reviewed August 24, 2022

See room deals

9.6
Exceptional
Peter from United Kingdom
Family with young children
1 Queen Bed Standard Sofa Bed
Stayed 1 night in September 2022

Good stay”

Good hotel 5 min walk into center of Newcastle. Big modern hotel great rooms and great pool and leasure facilities. Loads of car parking just around the corner with a lift up to hotel level with a short walk to hotel reception don't pay on line for car parking as you get discounted rates when you check in £10 for 24 hrs at time of visit . Hotel breakfast is great as was our evening meals very clean and staff are very friendly.

Reviewed September 11, 2022

See room deals

10.0
Exceptional
Audrey from United Kingdom
Family with young children
1 King Bed Standard Sofa Bed
Stayed 1 night in May 2022

Lovely hitel”

All Staff were very attentive and pleasant . The hotel is very clean and airy and a good central location.. the breakfast selection was very good . We would def return .

Reviewed May 02, 2022

See room deals

10.0
Exceptional
Paul from United Kingdom
Couple
Standard Room
Stayed 2 nights in August 2022

Short break ”

Excellent hotel spotlessly clean faultless breakfast wonderful staff very helpful. 5☆☆☆☆☆ from me.

Reviewed September 01, 2022

See room deals

10.0
Exceptional
Anne from United Kingdom
Couple
1 Queen Standard With Separate Bath
Stayed 1 night in July 2022

Just what the doctor ordered”

After a week of walking this was perfect. So great to have use of the spa facilities. The breakfast could have been hotter.

Reviewed July 28, 2022

See room deals

10.0
Exceptional
Mark from United Kingdom
Couple
1 Queen Standard With Separate Bath
Stayed 1 night in April 2022

Exceptional”

Everything was perfect from the staff to the room, to the breakfast, to the spa and gym facilities. Staff were extra friendly and took bags away even after we checked out so we could walk around the centre without having to worry. Will definitely be back

Reviewed April 13, 2022

See room deals

10.0
Exceptional
Nasih from Maldives
Solo traveler
Standard Room
Stayed 1 night in November 2022

Just next to Train Station”

I had a wonderful short stay at New Castle. Would love to come back

Reviewed November 25, 2022

See room deals

10.0
Exceptional
Ian from United Kingdom
Couple
1 King Bed Standard Room
Stayed 2 nights in June 2022

Plaza Newcastle ”

Was very good but the only issue was the noise at night to near to train station staff were awesome and couldn’t do enough to help you would definitely stay here again

Reviewed June 03, 2022

See room deals

10.0
Exceptional
George from United Kingdom
Couple
Standard Room
Stayed 2 nights in August 2022

Great hotel”

Great area so we made a good choice. Good selection at breakfast and in the bar

Reviewed August 22, 2022

See room deals

10.0
Exceptional
Julie from United Kingdom
Solo traveler
Standard Room
Stayed 1 night in June 2022

Great hotel”

It's a beautiful hotel, light and airy. Great pool and jacuzzi.

Reviewed June 27, 2022

See room deals

10.0
Exceptional
Peter from United Kingdom
Family with teens
2 Double Beds Standard Minifridge
Stayed 3 nights in July 2021

5 Stars”

The hotel is very well located, just 2 minutes walk outside the City Centre and peaceful, parking is next door, the staff are very nice ,pleasant and helpful.

Reviewed August 12, 2021

See room deals

9.2
Exceptional
Barry from United Kingdom
Couple
Standard Room
Stayed 2 nights in January 2022

Weekend Away”

Stayed at the Newcastle Crowne Plaza with my Fiancée for the weekend and we were impressed. Located behind the Station it doesn't take long to walk too and very modern welcoming building and reception. We stayed in a standard double room and they are very big with modern fittings and a lovely shower. Lots of choice at breakfast, staff very helpful and friendly. A few small niggly points but certainly not complaints. The swimming pool is extremely cold! There is a hotel bar called the 'Gin Bar', when we tried it before heading out on Saturday the Gin came in a standard half pint class, nothing fancy about it apart from the £13 price. All in all a lovely hotel and we are returning with our daughter in the near future.

Reviewed January 31, 2022

See room deals

9.6
Exceptional
saleh from Oman
Couple
Standard Room
Stayed 2 nights in July 2022

Exceptional”

Big rooms , clean , walking train station , nice staff , good breakfast

Reviewed July 24, 2022

See room deals

9.6
Exceptional
Andi from United Kingdom
Couple
Standard Room
Stayed 1 night in April 2022

Clean & fresh”

Great hotel, really helpful staff. Room really comfortable and well appointed

Reviewed May 01, 2022

See room deals

9.2
Exceptional
Ciaran from Ireland
Family with teens
1 King Bed Standard Sofa Bed
Stayed 2 nights in July 2022

Great hotel but location could be better”

Great hotel but location could be better

Reviewed November 25, 2022

See room deals

9.2
Exceptional
saleh from Oman
Couple
Standard Room
Stayed 6 nights in July 2022

Exceptional”

Clean , big rooms , nice staff Litt far from center

Reviewed July 18, 2022

See room deals

8.4
Excellent
Ka from United Kingdom
Family with teens
1 King Bed Standard Sofa Bed
Stayed 2 nights in August 2022

Excellent”

Modern and clean hotel! Great breakfast

Reviewed December 01, 2022

See room deals

8.0
Excellent
Sarah from United Kingdom
Group
2 Double Beds Standard Minifridge
Stayed 2 nights in April 2022

Brilliant stay”

We really enjoyed our stay at the crowne plaza it had everything we needed, my only criticism was when we checked in as there had been no communication between agoda and the hotel that we had breakfast booked aswell as the room and this has to be sorted at desk, I feel this could have been avoided if communication was better but I don’t see that as a negative on the hotel itself as they sorted it, was more of a negative with agoda and communication should be improved.

Reviewed May 03, 2022

See room deals

7.6
Very good
Jamaan from Saudi Arabia
Business traveler
1 Queen Bed Standard Double Rain Shower
Stayed 6 nights in November 2022

Good ”

Good for ur visit

Reviewed December 04, 2022

See room deals

123
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss