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9.0
Exceptional
1,281 reviews
1,281 reviews
"The hotel and rooms were new and clean."
"Hotel is new, clean, and excellent service."
"The hotel is located in a beautiful location with stunning views of the ocean."
"The hotel is brand new and spacious, room design is simple and elegant."
"Hotels is exceptionally clean beautiful locations."
8.5
Excellent
Location rating score
Crowne Plaza Phu Quoc Starbay
In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Gành Dầu part of Phu Quoc Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sao Beach. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Hygiene Plus
Sparkling clean
Top Value
Check-in [24-hour]
Free airport transfer
When you’re ready to travel again, we’ll be ready to welcome you
Front desk [24-hour]
Airport transfer
Valet parking
Shuttle service
Kids club
Fitness center
Beachfront
Free Wi-Fi in all rooms!
5 travelers have booked today.
Value for money | 9.2 |
Distance to city center | 25 km |
Location rating | 8.5 |
Nearest airport | Phu Quoc International Airport (PQC) - Vietnam |
Distance to airport | 23.0 km |
Does Crowne Plaza Phu Quoc Starbay have a swimming pool?
While staying at Crowne Plaza Phu Quoc Starbay, you can take pleasure in the swimming pool facility to get your day started the right way with a splash for a refreshing morning or evening.
What type of non-water sports and outdoor activities are available at Crowne Plaza Phu Quoc Starbay?
Crowne Plaza Phu Quoc Starbay offers non-water sport and outdoor activities such as golf course (within 3 km) for you to enjoy.
What kinds of entertainment are available at Crowne Plaza Phu Quoc Starbay?
Crowne Plaza Phu Quoc Starbay offers games room while you lounge at this property, supplying travelers with entertainment value throughout your remain here.
Is car parking available at Crowne Plaza Phu Quoc Starbay?
Crowne Plaza Phu Quoc Starbay has car park onsite free of charge for customers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What types of facilities are available for children at Crowne Plaza Phu Quoc Starbay?
While on holiday with your family members, your kids can also discover the fun in sports and recreation facilities offered at Crowne Plaza Phu Quoc Starbay which include children's playground, kids club, and kids pool.
In which languages can Crowne Plaza Phu Quoc Starbay's personnel communicate?
Crowne Plaza Phu Quoc Starbay can communicate in 5 languages and supports widely used languages such as English and Mandarin Chinese for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What do travelers like most about Crowne Plaza Phu Quoc Starbay?
Past guests that stayed at Crowne Plaza Phu Quoc Starbay have given this property a rating of 9.495 for its excellent cleanliness as the major highlight for their stay.
What is the verified guest review consensus about Crowne Plaza Phu Quoc Starbay's view?
75.0% of our verified customer evaluations have given an optimistic review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Crowne Plaza Phu Quoc Starbay down in the review section.
What is the verified guest review consensus about Crowne Plaza Phu Quoc Starbay's swimming pool?
88.0% of our past guest feedback have given an optimistic review and remarks about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Crowne Plaza Phu Quoc Starbay down in the review section.
What is the average rating that past Families with young children have given to Crowne Plaza Phu Quoc Starbay?
Verified families with young children that have stayed at this property have given Crowne Plaza Phu Quoc Starbay an average rating of 9.1. You can look up more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.
What well-known beaches are close by Crowne Plaza Phu Quoc Starbay?
Crowne Plaza Phu Quoc Starbay is situated in the Gành D?u neighborhood, including Vung Bau Beach.
8.8
"The hotel and rooms were new and clean."
Karen
|
October 2, 2023
10
"Hotel is new, clean, and excellent service."
Crystal
|
April 11, 2023
10
"The hotel is located in a beautiful location with stunning views of the ocean."
Ngoc
|
April 17, 2023
Crowne Plaza Phu Quoc Starbay
Getting the most from your time in Phu Quoc Island is a breeze when staying at the accessibly-located Crowne Plaza Phu Quoc Starbay.
The facilities and services provided by Crowne Plaza Phu Quoc Starbay ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Phu Quoc Island.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Crowne Plaza Phu Quoc Starbay. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Crowne Plaza Phu Quoc Starbay include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.
Dining and things to do
Start your vacation days in the best possible way. Your mornings at Crowne Plaza Phu Quoc Starbay begin with a complimentary breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and nightclub. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at Crowne Plaza Phu Quoc Starbay. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the dart board and golf course on site in the hotel. Have some relaxing fun with family and friends at the games room.
Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.
Around the property
Take some time to explore Phu Quoc Island. Whatever you may be looking to buy on your trip to Phu Quoc Island, chances are you'll find it at Duong Dong Market located 15.7 km away.
9.2
8.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
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Free airport transfer
Private beach
Currency exchange
Free Wi-Fi in all rooms!
Great property ”
It was a great stay. Hotel provided us with fantastic sea view rooms. Room was very spacious with coffee machine and a balcony from which we could sit and look at the sea. Beach was clean with crystal clear water. Breakfast was great and we were vegetarians and some items were specially cooked for us. Staff at reception and restaurant very courteous. Within walking distance to win world. We booked a scooty first day from hotel itself but next day we just walked around to Casino and Win world where there were plenty of restaurants to choose from. All in all our stay was fantastic.
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Xin chào quý khách, Cảm ơn quý khách đã dành những lời khen cho khu nghỉ dưỡng Crowne Plaza Phu Quoc Starbay. Đây là niềm vinh dự lớn đối với chúng tôi vì đã mang đến những trải nghiệm tuyệt vời dành cho quý khách. Chúng tôi hy vọng sẽ được đón tiếp quý khách và gia đình trong những kỳ nghỉ sắp tới. Trân trọng, Rita Nguyen Rooms Division Manager
Amazing stay in Phu Quoc”
We had a lovely 5 night stay at the Crowne Plaza. The hote is quite new and facilities are spot on. Being right in front of the beach was also fab. Hotel was not full so it was easy to secure reclining chairs either at the pool or beach. Staff was super helpful and we got support to arrange our transfer from Ha Tien to Phnom Penh. Breakfast was amazing, same as dinner options. Hotel is located 10 min walk away from Grand World, which was convenient. Grand World is not amazing but good to see for one night or 2. The hotel is one hour away from the airport - didn't realise the island was so big.
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Xin Chao valued guest , Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager
Great vacation ”
Very much enjoying our stay here at Crown Plaza phu quoc. Shuttle service to and from airport makes it easy for travellers to avoid the hassle from airport taxis. They also provide scheduled shuttle buses to Grandworld for guests. Facilities are great. Will come back again.
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Xin Chao valued guest, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager
good value besides new year time”
The hotel is situated near the Grand world. It's a not in the "downtown" phu quoc, but that's why it gives u a peaceful vacation vibe. The hotel is pretty new, room is big, food is decent. The gym equipment is pretty complete and new. The food is decent but after 5 days, it lacks variety. They have two restaurants and in room dining. But all 3 are the exact same menu. One thing I didn't like is when I go eat at the beachclub restaurant, they always ask for my IHG membership number in order to give me the 20% discount. I added the membership number when I checked in, I shouldn't be asked for my number everytime I eat there. Overall, a decent beach hotel.
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Xin Chao valued guest, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager
Exceptional”
Good for peoples prefer private beach and quiet location. Hotel shuttle is available to pick up and drop off from and to airport. They also provide ride to Grand world area. Good selection for breakfast.Staffs are very helpful.
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Xin Chao valued guest, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager
Very nice and helpful staffs”
I, my wife and our children stayed here for 6 nights. The hotel is near Grand World Market (can go there on foot) and also Vinwonder. We had an excellent time in this hotel, clean room, nice beach, excellent facilities, good breakfast and also very helpful staffs. In conclusion, we recommend this hotel to everyone, especially for family with young children.
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Xin Chao valued guest Damrong, Thank you so much for your review of our resort. We are pleased to know that you enjoyed your stay with us and that you enjoyed our services, resort facilities, food quality and also staff friendliness. We will pass those words to our team members to motivate us to try harder and make more great services to guests. We hope to have an opportunity to welcome and serve you again at Crowne Plaza Phu Quoc Starbay. Sincerely, Harry Nguyen Executive Assistant Manager
4 Days 3 Nights”
Great location and beautiful scenery. We were very happy with our stay. It is exactly like the photos.
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Xin Chao valued guest Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager
Exceptional”
Great equipments but the employee training need more sufficient and active. Room cleaning often late and forget to refill towels or toilet papers. Dining restaurant seem need more servants, especially in rush hour, waiting time for meals over 40 mins and no serve any water or asking any needs. Otherwise, the pool is fabulous and fond of a lot. The room space and furniture are quite comfortable with a big balcony to see the beautiful sceneries. The location is near the Grand World, Vinsafari and Vinwonders theme parks., the most top rated touring places in island. The encounter members are very nice and helpful for room service requests.
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Dear valued guest Chao, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Rita Nguyen Rooms Division Manager
Great place, very friendly staffs, good foods”
I really like this place. First expression was the extremely friendly staffs, hotel itself is quite new. You can enjoy in the pool or walk around the beach. However the beach wasn’t as clean as I expected. Location is 30 kms away from centre city. Hotel has the shuttle bus which is really convenient. Overall what would bring me back this hotel next time would definitely because of the staffs. Thank you for the great time.
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Xin Chao valued guest , Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager
The best place to stay”
The room was spacious, clean and luxurious with full of necessary facilities. I chose the oceanfront view and it was wonderful. Highly recommend
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Xin Chao valued guest Thuy, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you again at Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager
Exceptional”
A brand new hotel located in the north of the island. Check-in/out were smoothly processed, my friend wanted to order room service when we just arrived (because we didn't have proper lunch before that) and front desk staffs did their best to bring us a menu which was usually not available in the front desk, really appreciated. Unlike comments I had read before our departure that the staffs were new and not well-trained, but we had a total different experience, they were very helpful, attentive and friendly. We booked a 2 bedroom suit and it was amazing. We got a welcome bottle of wine and cookies. The room and bathroom are spacious and nicely designed, beds are comfy. Breakfasts were very good, loved the pastry corner with many nice choices The beach were calm and beautiful. Highly recommend for families, groups, couples
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Xin Chao valued guest, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you both again at Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager
Amazing stay”
Hotel is newly built and superbly kept clean by the staff. Staff is cooperative
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Xin Chao valued guest, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager
Exceptional”
Beautiful and spacious facility with clean pools and beach… plus excellent services , at an affordable price!!!
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Xin Chao valued guest Binh, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager
Very good place to children”
This place is very far from airport but there is free shttle. It is very clean and breakfast is delicious. And staff is very kind. Specally kids program is very good. My childerns is satisfied with staff and program. I will visit again.
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Xin Chao valued guest Kim, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager
Love!”
Such an amazing hotel with great staff. They are kind and welcoming. It was great that they spoke English. The facility is beautiful and great for children. I will definitely come back here. Love our stay.
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Xin Chao valued guest Jessica, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us and that you liked your facilities and staff attitude. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you and your family again at Crowne Plaza Phu Quoc Starbay. Sincerely, Harry Nguyen Executive Assistant Manager
Exceptional”
1) Buffet Breakfast has incredible salad bar. 2) Room equipped with Universal Plug (all power point) and USB charging point 3) Beach was very clean and water has high visibility
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Xin Chao valued guest, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager
Great Place”
Nice hotel with beautiful swimming pools and gardens. Nicely designed hotel and the swimming pools and tropical gardens are amazing. Hotel rooms are spacious with quality design features. Staffs are very friendly. Location is little off from Grand World through construction site but still highly recommend this hotel 9.5/10
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Xin Chao valued guest, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager
Exceptional”
Close to vinwonders and safari. Nice and clean. Reasonable price
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Xin Chao valued guest, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager
A quiet place with a beautiful beach”
Newly built, quiet, and clean with friendly staffs. Great shuttle bus to/from airport as an amenity. Nice breakfast, though lunch serving is not worth the price. A bit annoying on the required deposit for each room, day stay. Mini fridge is empty, should be filled with plenty of drink variety especially with a required deposit.
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Xin Chao valued guest Phat, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. Regarding the minibar, we should have communicated more clearly with you about the setup due to Covid-19 guideline from IHG that we only provide upon guest's request. We value your feedback and we will share with the team to make necessary changes. We hope to have a chance to welcome you again at Crowne Plaza Phu Quoc Starbay. Sincerely, Harry Nguyen Executive Assistant Manager
nice resort compare to the price”
The pool and beachside are amazing - we enjoyed the secluded environment and the lovely sea view
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Xin Chao valued guest Bâynjargal, Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back at Crowne Plaza Phu Quoc Starbay. Sincerely, Rita Nguyen Rooms Division Manager